Recovering photos off a VZW Galaxy S6 G920VVRU4BOG9...is it possible yet? - Verizon Samsung Galaxy S6

My 7 week old Verizon Samsung Galaxy S6 G920VVRU4BOG9, android version 5.1.1. died yesterday for reasons unknown. It is now back on but has been wiped clean. I had to do what I believe is called a hard reset. I don’t care about anything else on this phone but I’m desperate to get back the pictures and videos. By any chance is it possible yet to recover deleted photos off of a Verizon Samsung Galaxy S6 (G920VVRU4BOG9)? I've been reading about it since yesterday and everything tells me I must root my phone; however, it looks like from what I am reading, even if I wanted to, I canNOT root my particular Verizon S6 model. None of the android data recovery tools appear to work without 1st rooting my phone.
I stupidly do not have a backup of my phone as I believed the VZW cloud was backing up all my data. It did not save my pictures/videos, only my contacts. Samsung tech support was worthless. I’ve disconnected the WIFI and have done almost nothing on the cell today except exchange a few necessary text messages and phone calls. I don’t want to chance overwriting anything if it can somehow be retrieved/salvaged.
I’ve tried Wondershare Dr Fone for Android, Asoftech Data Recovery, Kvisoft Data Recovery, Ease US data recovery. None have worked. Again, from what I’ve been reading, a rooted phone appears to be required in order to locate that lost data using recovery software. The problem seems to be VZW.
Anyhow, I appreciate anyone’s 2cents. If you happen to know of any Geek Squad-like, paid for services, I’m willing to pay someone to get these picture and videos back. Thank you so much for your time!

Did you have Google or Samsung or any other backup turned on?

Yes, I would check Google for a backup of your pictures. I'm assuming no Dropbox account.

rbeavers said:
Did you have Google or Samsung or any other backup turned on?
Click to expand...
Click to collapse
I have a Samsung account so I can use the "find my phone" option in case of a lost or stolen phone. I asked them if they offer any cloud backup and the rep told me NO.
I do have a Google account and Google Drive as well. I couldn't find any of my pictures there though. I really appreciate your response though. Thank you!

Theodric58 said:
Yes, I would check Google for a backup of your pictures. I'm assuming no Dropbox account.
Click to expand...
Click to collapse
I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!

tdenicola1 said:
I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!
Click to expand...
Click to collapse
Try changing your search parameters in Google Play....seems I recall a co-worker having a similar issue that he was able to partially resolve using apps that were specifically for Picture recovery. If that doesn't work, you are to the "find someone who can pull stuff off flash memory" stage.

Theodric58 said:
Try changing your search parameters in Google Play....seems I recall a co-worker having a similar issue that he was able to partially resolve using apps that were specifically for If that doesn't work, you are to the "find someone who can pull stuff off flash memory" stage.
Click to expand...
Click to collapse
Thank you. I did try adding those apps- which is great to know they have those! Unfortunately, none of them worked for me. I'm still holding out hope but at the same time realizing the likelihood of getting those pictures back is very slim. Thanks again.

tdenicola1 said:
I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!
Click to expand...
Click to collapse
Did you try here?
https://photos.google.com/
If it was turned on your phone.

rbeavers said:
Did you try here?
https://photos.google.com/
If it was turned on your phone.
Click to expand...
Click to collapse
I did check there as well. I had a few pictures from 2014, but nothing recent. Thank you for the suggestion though!

I would install es file explorer on it and just go thru all the folders you can find. Even though you aren't rooted you can still copy files should you happen to find them or cache versions of them. You can copy you just can't modify or write to the system folders and such. I used this just yesterday to copy the launcher apk of my Moto Maxx 2 so I could copy out the stock wallpapers. Haha. Good luck.
Sent from my SM-G920V using Tapatalk

A hard reset formats the user data partition. Those files are gone.

Related

Help regarding SWTOR authenticator.

I tried backing up the swtor authenticator via titanium backup before flashing upgrade for rom..
After upgrade and restore of this app it seems the app crashes inside, deleting data is a no go, need this app restored to its fullest..
Any way it might be the secured partition for critical apps like this to be restored?
If so, how would i restore an older backup of that partition to a newer version.
I might add that im running virtuous 1.3.0 and want to upgrade to the 1.4.0.
Any help would be greatly appreciated.
Sent from my HTC Sensation using xda premium
Out of interest, why not just redownload/install the app after you have upgraded?
sromer said:
Out of interest, why not just redownload/install the app after you have upgraded?
Click to expand...
Click to collapse
Thanks for replying!
Well the thing is that the application is bound to my account on swtor.com and the data stored is neccesary for the application to authenticate correctly, as it contains randomly generated login codes for my account.
Reinstalling the application means i have to bind it to the account once again, and thats not possible if you already have, now the tricky part, if you want to deattach an authenticator you need to contact their customer support (EA), and that can take up to 7 days to get any kind of help.
Now i want to take the easy way of just backing up everything neccesary for the application so that i may upgrade roms without being afraid of loosing the account access..
I don't think you will have any choice but to call EA and get them some help, I have tried this with the Google and Blizzard 2 factor auth apps and I have had to redo it every time, normally though you have special codes you can use in cases like this, google will also send you a text as an alternate way of authenticating.
The same problem here... got new phone and can't use mobile security key on the new one :/
su27 said:
The same problem here... got new phone and can't use mobile security key on the new one :/
Click to expand...
Click to collapse
That's a security thing, if you could it would defeat the entire purpose of having it, download and install it fresh ans set it up again
Psychoticus said:
That's a security thing, if you could it would defeat the entire purpose of having it, download and install it fresh ans set it up again
Click to expand...
Click to collapse
Clearly you haven't worked with Blizzard's version of this concept. They set their app up to allow a special set of codes to be generated just for this purpose, so you could wipe a device, start over, install their app, plug in those codes, and you're golden.
I already went through this nonsense with this app and had to call support to have it removed from my account, at which point they inform you that you will no longer be able to use a security key with your account. This, my friends, is what you call a MAJOR FAIL.
If I had more time to play with it, I would have started searching around on the phone for additional files that might have accompanied the app. I definitely tried the Titanium thing, but to no avail. They have got to be using some sort of key file, like RSA or something, but without knowing the details we won't be able to backup and restore this thing.
My recommendation is this. If you have the time, patience, and ability to search and have an idea of what you are looking for, see if you can solve this problem yourself and share your findings with the community. Otherwise, call support, abandon the app, and give the mental middle-finger to EA for their fail.
dsp4774 said:
Clearly you haven't worked with Blizzard's version of this concept. They set their app up to allow a special set of codes to be generated just for this purpose, so you could wipe a device, start over, install their app, plug in those codes, and you're golden.
I already went through this nonsense with this app and had to call support to have it removed from my account, at which point they inform you that you will no longer be able to use a security key with your account. This, my friends, is what you call a MAJOR FAIL.
If I had more time to play with it, I would have started searching around on the phone for additional files that might have accompanied the app. I definitely tried the Titanium thing, but to no avail. They have got to be using some sort of key file, like RSA or something, but without knowing the details we won't be able to backup and restore this thing.
My recommendation is this. If you have the time, patience, and ability to search and have an idea of what you are looking for, see if you can solve this problem yourself and share your findings with the community. Otherwise, call support, abandon the app, and give the mental middle-finger to EA for their fail.
Click to expand...
Click to collapse
Interestingly enough the same company mad both blizzards and swtors security apps. Personally I wish I knew what I am looking for but I have been unable to find any additional file that will make it work.
Some other things to note is I saved the Serial number and Auth. Code that bioware gave me and after I learned that titanium backup would not work I pulled out my galaxy tab 10.1 and installed the app and reused the info to no avail.
Any help with this would be much appreciated! Thanks!
I read multiple threads at swtor.com and at the moment the only possibility is removing the sercurity key via the phone-customer-support.
So, no news on this front.
Does someone have news regarding this problem? Do we still have to call customer support?
voodoo13 said:
Does someone have news regarding this problem? Do we still have to call customer support?
Click to expand...
Click to collapse
For WoW when I had an issue, Flashed a ROM without realising the world of pain I'd entered. I had to go through Customer Support, they even wanted a photo document (driving License or Passport). Eventually it got removed.
After that I ran the authenticator on my older Android phone.
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Eventually I gave up and just removed the authenticator from WoW, life is too short already.
gol_n_dal said:
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Click to expand...
Click to collapse
That's the problem, with SWTOR's Security Key you CAN NOT add a new "digitial security key" once you've already had one attached. Their current solution is for you to buy a physical key, once they remove the digital one.
Yesterday i switch to another ROM, and when i reinstall SWTOR Security Key, it asked me for a serial number and activation code. I tried to restore app with Titanium Backup and other similar apps with no luck. Then i opened a ticket to swtor support team, and they respond me that i need to call customer support. After a 12 min conversation, and asking at 2 security questions they remove security key from my account.
After that, in my account i still have the option to attach a security key again. But i will attach it only when they will add a option to remove that security key from account manager.
gol_n_dal said:
For WoW when I had an issue, Flashed a ROM without realising the world of pain I'd entered. I had to go through Customer Support, they even wanted a photo document (driving License or Passport). Eventually it got removed.
After that I ran the authenticator on my older Android phone.
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Eventually I gave up and just removed the authenticator from WoW, life is too short already.
Click to expand...
Click to collapse
If you flash roms often you should invest in mauth in the market its like 3$ I think but it lets you back up you wow auth. online and restore it to any android device. also I think you can backup the blizzard one with titanium back up and it will still work.
Delance; on swtor forum said:
before u upgrade, run the Restore feature in the app, you'll get a serial number and a restore code.
Write that down.
Then, when u get the new phone, you can use the restore feature again, enter in the serial # and restore code, and it will work for your account again.
Click to expand...
Click to collapse
solved by this great guy
discussion on SWTOR forum
Viridis Draco said:
solved by this great guy
Click to expand...
Click to collapse
I cannot find the restore feature. I went through every menu and sub-menu and still have not found it. Where is it located? Thanks
kns said:
I cannot find the restore feature. I went through every menu and sub-menu and still have not found it. Where is it located? Thanks
Click to expand...
Click to collapse
after activate it i have the same "issue", i'm investigating
Viridis Draco said:
solved by this great guy
discussion on SWTOR forum
Click to expand...
Click to collapse
There is no solution at that link. Read to the end--there is simply no "restore" feature associated with this app, and the current and only way to handle a ROM switch is to call Customer Support and have them remove it from the account...every single time. If there is something to back up, it's probably an encrypted file that cannot simply be restored, especially if the thing truly is secure. That's the whole point of an authenticator--security.
I just ran into this issue. I'm about to have to call Customer Support to remove it. I'm replying to say that after this B.S. I'm going to get the physical key. I was being cheap, but I preferred the physical key for WoW anyway, due to not having to find my phone, hope it wasn't dead, and deal with the constant crashes on the SWTOR android app. So basically, unlink the key, then buy a physical one if you want a security key still.
Removed!
In this link, if you already log-in, you can remove all security keys:
https://account.swtor.com/user/security-key

[Q] Just "Server Error" on Google Play

My mother is using spice coolpad mi-496 (http://www.gsmarena.com/spice_mi_496_spice_coolpad_2-5865.php) this phone is mentioned in this threat "http://forum.xda-developers.com/showthread.php?t=2532192".
It is a cheap Indian brand phone. I myself owes HTC wildfire buzz.
well first of all i am not a new to android. i knows many things like basic troubleshooting and all that.
well directly coming on the issue. I am unable to open the Google play app on this phone. I registered two brand new id's on this phone but still in vain i am unable to get any solution. I even completely wiped everything twice before making those id's but each and every time i get the same error "server error"..
well i try to sign in on the Google talk but in vain i am unable to log in there also. i cleared number of times the data of Google play services and play store and manually tried to installed a updated version of play store but then it gives error connection no available ".
well i don't think there is something left when i clear whole phone and tried to register with new id's. i tried many troubleshooting threats on xda those are getting problems but i nowhere getting any solution so i decided to start a new threat. well i even can't root the phone because still is 1 month old and it is warranty. so want to retain it. i tried to took the logcat from the phone. i have it but i don't know whether it contains any sensitive information so unable to share it here. well are there any solutions for this issue.
"i tried this"
http://forum.xda-developers.com/showthread.php?t=1847166
+some more.
sachoosaini said:
My mother is using spice coolpad mi-496 (http://www.gsmarena.com/spice_mi_496_spice_coolpad_2-5865.php) this phone is mentioned in this threat "http://forum.xda-developers.com/showthread.php?t=2532192".
It is a cheap Indian brand phone. I myself owes HTC wildfire buzz.
well first of all i am not a new to android. i knows many things like basic troubleshooting and all that.
well directly coming on the issue. I am unable to open the Google play app on this phone. I registered two brand new id's on this phone but still in vain i am unable to get any solution. I even completely wiped everything twice before making those id's but each and every time i get the same error "server error"..
well i try to sign in on the Google talk but in vain i am unable to log in there also. i cleared number of times the data of Google play services and play store and manually tried to installed a updated version of play store but then it gives error connection no available ".
well i don't think there is something left when i clear whole phone and tried to register with new id's. i tried many troubleshooting threats on xda those are getting problems but i nowhere getting any solution so i decided to start a new threat. well i even can't root the phone because still is 1 month old and it is warranty. so want to retain it. i tried to took the logcat from the phone. i have it but i don't know whether it contains any sensitive information so unable to share it here. well are there any solutions for this issue.
"i tried this"
http://forum.xda-developers.com/showthread.php?t=1847166
+some more.
Click to expand...
Click to collapse
Hi, if you installed the wrong google apps, that could be a problem. if you understand what i mean? You need to get the google apps for specific Roms if you have a custom rom. Search on xda forum for them. Example: http://forum.xda-developers.com/showthread.php?t=2397942 :good:
I can not give you the links to external websites, but search for "gapps".
:good::good:
That happened with my galaxy s4, i've flashed wrong gapps and could not login to my account.:crying:
now i'm good after searching the answer on web with the help af xda forum.:good::highfive:
well the phone is non rooted
[email protected]#u77 said:
Hi, if you installed the wrong google apps, that could be a problem. if you understand what i mean? You need to get the google apps for specific Roms if you have a custom rom. Search on xda forum for them. Example: http://forum.xda-developers.com/showthread.php?t=2397942 :good:
I can not give you the links to external websites, but search for "gapps".
:good::good:
That happened with my galaxy s4, i've flashed wrong gapps and could not login to my account.:crying:
now i'm good after searching the answer on web with the help af xda forum.:good::highfive:
Click to expand...
Click to collapse
well yeah i know what you are talking about but the phone is non rooted and it is in warranty
. so i didn't did anything with it !!!
well, then i do not know what have you to do with that. try to go in the shop where is the phone from and speak with stuff from there.
Sorry for misunderstanding you.
Try factory reset (copy all your data to PC before that). If it still makes troubles, bring it back to service.
Well yeah
tetakpatak said:
Try factory reset (copy all your data to PC before that). If it still makes troubles, bring it back to service.
Click to expand...
Click to collapse
well yeah i think i should need to take it to the service center. because the problem persists even after reset the phone. :good:
its all right
[email protected]#u77 said:
well, then i do not know what have you to do with that. try to go in the shop where is the phone from and speak with stuff from there.
Sorry for misunderstanding you.
Click to expand...
Click to collapse
well its allright. i can understand. i am taking it to the service center. :good:
http://forum.xda-developers.com/showthread.php?t=2273994
This method fixs any error that occurs on Google play, worked for me previously as I had this problem too. And the 404 can't connect. It still works
Sent from my Nexus 5 using Tapatalk
Well thanx for replying.
krishneelg3 said:
http://forum.xda-developers.com/showthread.php?t=2273994
This method fixs any error that occurs on Google play, worked for me previously as I had this problem too. And the 404 can't connect. It still works
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
well thanx i will surely do that but that option requires root and my phone is in warranty. so that is not safe !!
sachoosaini said:
well thanx i will surely do that but that option requires root and my phone is in warranty. so that is not safe !!
Click to expand...
Click to collapse
Well if nothing works out, that method is still available

[Q] Help with Pantech Pocket my brother died and I really need to get into his phone

My brother was killed in an accident July 2013 there was no investigation the police just brought us his wallet keys and phone we have tried at the least a million different codes to try to unlock it to get any kind of information about that night is it possible to get it open without erasing it? we really just need to see his text messages and photos as he did have alot of pictures or his son on there it was been 8 months and we really need some answers, ANY help at all would be greatly appreciated!
hawkins43920 said:
My brother was killed in an accident July 2013 there was no investigation the police just brought us his wallet keys and phone we have tried at the least a million different codes to try to unlock it to get any kind of information about that night is it possible to get it open without erasing it? we really just need to see his text messages and photos as he did have alot of pictures or his son on there it was been 8 months and we really need some answers, ANY help at all would be greatly appreciated!
Click to expand...
Click to collapse
if you somehow have his gmail and password, you can unlock it.
Trozzul said:
if you somehow have his gmail and password, you can unlock it.
Click to expand...
Click to collapse
He has a yahoo account and I do have access to that
hawkins43920 said:
He has a yahoo account and I do have access to that
Click to expand...
Click to collapse
only gmail would work. the police should be able to get into it if you cant.
Try this I'm not sure if its device specific though
http://forum.xda-developers.com/showthread.php?t=2461767
Sent from my Nexus 7 using xda app-developers app
It's, easy. Just boot with cwm recovery (without flashing in fastboot mode) and copy message db and photo from your phone

RAZR HD Unwantedly Recovered Deleted Photos after KitKat 4.4.2

Hi,
I just received the KitKat update for my phone in which i didnt like at first... And well now i HATE it as it just caused me a 48 hour argument with my girlfriend.
Anyway, the issue is exactly as i have described... After the update photos that i have previously deleted now magically reappeared in my Gallery... Including the ones of my ex which my girlfriend found which caused a HUGE argument with my current partner.. Why did this happen?
I dont backup my phone and i dont have it synced with my google account... Ive very concerned with my privacy and dont want my information stored with Google and all that Jazz. I dont have the photos stored to my SIM card nor do i have them located elsewhere other than the Gallery.
How can i be sure that what i delete actually gets deleted? This is extremely strange and a little violating to me.
Appreciate the help... Save me from future grief please!
Guystillintrouble.
Aliens...
If they did that, I guarantee you have them backed up somewhere.
Sent from my HTC6525LVW using Tapatalk
Okay well unless my phone is backing itself up without my knowledge i assure you i didnt back it up.
Where would i might find the back up? Because if i cant explain this i will still be the guy in trouble lol. Im innocent i swear!
Thanks guys.
GuyInTrouble said:
Okay well unless my phone is backing itself up without my knowledge i assure you i didnt back it up.
Where would i might find the back up? Because if i cant explain this i will still be the guy in trouble lol. Im innocent i swear!
Thanks guys.
Click to expand...
Click to collapse
Go to your Google account with a web browser or install Google+ from the Play Store (you're looking for an app called Photos with a pinwheel icon) and make sure your photos are permanently deleted
Thank you kindly CWG.
I removed Google photos long ago when I first saw it install with an update. I tried logging onto my Google account and the only photo I saw was the one I have set as my profile picture for google+.
Definitely at a loss here.
GuyInTrouble said:
Thank you kindly CWG.
I removed Google photos long ago when I first saw it install with an update. I tried logging onto my Google account and the only photo I saw was the one I have set as my profile picture for google+.
Definitely at a loss here.
Click to expand...
Click to collapse
Hmm, that is unusual. Not sure what to tell you.

[Q] Backing up data before unlocking bootloader?

Hi Guys,
I have been considering it form a long, long time and I have finally decided to go root! (If for you that is nothing new, for me it is!) I believe I have read enough to try it, besides who have learnt only form reading? Now to the question - I have been thinking how would I be able to preserve the user data since it should delete all of it. I know that google automatically backs up my application data, but how reliable is that? What is your experience with the service? Also, I have applications that are form another store and I believe that Google won't back them up. I was thinking about using Helium or the adb backup command. What's your opinion on that?
Thanks
ivan.panchev said:
Hi Guys,
I have been considering it form a long, long time and I have finally decided to go root! (If for you that is nothing new, for me it is!) I believe I have read enough to try it, besides who have learnt only form reading? Now to the question - I have been thinking how would I be able to preserve the user data since it should delete all of it. I know that google automatically backs up my application data, but how reliable is that? What is your experience with the service? Also, I have applications that are form another store and I believe that Google won't back them up. I was thinking about using Helium or the adb backup command. What's your opinion on that?
Thanks
Click to expand...
Click to collapse
Helium is essentially just a graphical interface for adb backup.
Elluel said:
Helium is essentially just a graphical interface for adb backup.
Click to expand...
Click to collapse
Oh, I didn't know that. So you suggest going with either of them and everything should be okay?
ivan.panchev said:
Oh, I didn't know that. So you suggest going with either of them and everything should be okay?
Click to expand...
Click to collapse
The end result of either of them will be the exact same, as Helium just uses adb backup.
And how about contacts? Should I, at least, rely on Google for that? Or should I do this manually? And since I have pictures attached to my contacts, would they back up, too?
ivan.panchev said:
And how about contacts? Should I, at least, rely on Google for that? Or should I do this manually? And since I have pictures attached to my contacts, would they back up, too?
Click to expand...
Click to collapse
Check here: https://contacts.google.com/preview/all
Your Contacts app will also allow you to export contacts (but this exports pictures as really low-res) to your internal storage.
Elluel said:
Check here: https://contacts.google.com/preview/all
Your Contacts app will also allow you to export contacts (but this exports pictures as really low-res) to your internal storage.
Click to expand...
Click to collapse
Thanks for the nice pieces of advice! Whenever I have time, I will try rooting and I will post the my experience.

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