I tried backing up the swtor authenticator via titanium backup before flashing upgrade for rom..
After upgrade and restore of this app it seems the app crashes inside, deleting data is a no go, need this app restored to its fullest..
Any way it might be the secured partition for critical apps like this to be restored?
If so, how would i restore an older backup of that partition to a newer version.
I might add that im running virtuous 1.3.0 and want to upgrade to the 1.4.0.
Any help would be greatly appreciated.
Sent from my HTC Sensation using xda premium
Out of interest, why not just redownload/install the app after you have upgraded?
sromer said:
Out of interest, why not just redownload/install the app after you have upgraded?
Click to expand...
Click to collapse
Thanks for replying!
Well the thing is that the application is bound to my account on swtor.com and the data stored is neccesary for the application to authenticate correctly, as it contains randomly generated login codes for my account.
Reinstalling the application means i have to bind it to the account once again, and thats not possible if you already have, now the tricky part, if you want to deattach an authenticator you need to contact their customer support (EA), and that can take up to 7 days to get any kind of help.
Now i want to take the easy way of just backing up everything neccesary for the application so that i may upgrade roms without being afraid of loosing the account access..
I don't think you will have any choice but to call EA and get them some help, I have tried this with the Google and Blizzard 2 factor auth apps and I have had to redo it every time, normally though you have special codes you can use in cases like this, google will also send you a text as an alternate way of authenticating.
The same problem here... got new phone and can't use mobile security key on the new one :/
su27 said:
The same problem here... got new phone and can't use mobile security key on the new one :/
Click to expand...
Click to collapse
That's a security thing, if you could it would defeat the entire purpose of having it, download and install it fresh ans set it up again
Psychoticus said:
That's a security thing, if you could it would defeat the entire purpose of having it, download and install it fresh ans set it up again
Click to expand...
Click to collapse
Clearly you haven't worked with Blizzard's version of this concept. They set their app up to allow a special set of codes to be generated just for this purpose, so you could wipe a device, start over, install their app, plug in those codes, and you're golden.
I already went through this nonsense with this app and had to call support to have it removed from my account, at which point they inform you that you will no longer be able to use a security key with your account. This, my friends, is what you call a MAJOR FAIL.
If I had more time to play with it, I would have started searching around on the phone for additional files that might have accompanied the app. I definitely tried the Titanium thing, but to no avail. They have got to be using some sort of key file, like RSA or something, but without knowing the details we won't be able to backup and restore this thing.
My recommendation is this. If you have the time, patience, and ability to search and have an idea of what you are looking for, see if you can solve this problem yourself and share your findings with the community. Otherwise, call support, abandon the app, and give the mental middle-finger to EA for their fail.
dsp4774 said:
Clearly you haven't worked with Blizzard's version of this concept. They set their app up to allow a special set of codes to be generated just for this purpose, so you could wipe a device, start over, install their app, plug in those codes, and you're golden.
I already went through this nonsense with this app and had to call support to have it removed from my account, at which point they inform you that you will no longer be able to use a security key with your account. This, my friends, is what you call a MAJOR FAIL.
If I had more time to play with it, I would have started searching around on the phone for additional files that might have accompanied the app. I definitely tried the Titanium thing, but to no avail. They have got to be using some sort of key file, like RSA or something, but without knowing the details we won't be able to backup and restore this thing.
My recommendation is this. If you have the time, patience, and ability to search and have an idea of what you are looking for, see if you can solve this problem yourself and share your findings with the community. Otherwise, call support, abandon the app, and give the mental middle-finger to EA for their fail.
Click to expand...
Click to collapse
Interestingly enough the same company mad both blizzards and swtors security apps. Personally I wish I knew what I am looking for but I have been unable to find any additional file that will make it work.
Some other things to note is I saved the Serial number and Auth. Code that bioware gave me and after I learned that titanium backup would not work I pulled out my galaxy tab 10.1 and installed the app and reused the info to no avail.
Any help with this would be much appreciated! Thanks!
I read multiple threads at swtor.com and at the moment the only possibility is removing the sercurity key via the phone-customer-support.
So, no news on this front.
Does someone have news regarding this problem? Do we still have to call customer support?
voodoo13 said:
Does someone have news regarding this problem? Do we still have to call customer support?
Click to expand...
Click to collapse
For WoW when I had an issue, Flashed a ROM without realising the world of pain I'd entered. I had to go through Customer Support, they even wanted a photo document (driving License or Passport). Eventually it got removed.
After that I ran the authenticator on my older Android phone.
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Eventually I gave up and just removed the authenticator from WoW, life is too short already.
gol_n_dal said:
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Click to expand...
Click to collapse
That's the problem, with SWTOR's Security Key you CAN NOT add a new "digitial security key" once you've already had one attached. Their current solution is for you to buy a physical key, once they remove the digital one.
Yesterday i switch to another ROM, and when i reinstall SWTOR Security Key, it asked me for a serial number and activation code. I tried to restore app with Titanium Backup and other similar apps with no luck. Then i opened a ticket to swtor support team, and they respond me that i need to call customer support. After a 12 min conversation, and asking at 2 security questions they remove security key from my account.
After that, in my account i still have the option to attach a security key again. But i will attach it only when they will add a option to remove that security key from account manager.
gol_n_dal said:
For WoW when I had an issue, Flashed a ROM without realising the world of pain I'd entered. I had to go through Customer Support, they even wanted a photo document (driving License or Passport). Eventually it got removed.
After that I ran the authenticator on my older Android phone.
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Eventually I gave up and just removed the authenticator from WoW, life is too short already.
Click to expand...
Click to collapse
If you flash roms often you should invest in mauth in the market its like 3$ I think but it lets you back up you wow auth. online and restore it to any android device. also I think you can backup the blizzard one with titanium back up and it will still work.
Delance; on swtor forum said:
before u upgrade, run the Restore feature in the app, you'll get a serial number and a restore code.
Write that down.
Then, when u get the new phone, you can use the restore feature again, enter in the serial # and restore code, and it will work for your account again.
Click to expand...
Click to collapse
solved by this great guy
discussion on SWTOR forum
Viridis Draco said:
solved by this great guy
Click to expand...
Click to collapse
I cannot find the restore feature. I went through every menu and sub-menu and still have not found it. Where is it located? Thanks
kns said:
I cannot find the restore feature. I went through every menu and sub-menu and still have not found it. Where is it located? Thanks
Click to expand...
Click to collapse
after activate it i have the same "issue", i'm investigating
Viridis Draco said:
solved by this great guy
discussion on SWTOR forum
Click to expand...
Click to collapse
There is no solution at that link. Read to the end--there is simply no "restore" feature associated with this app, and the current and only way to handle a ROM switch is to call Customer Support and have them remove it from the account...every single time. If there is something to back up, it's probably an encrypted file that cannot simply be restored, especially if the thing truly is secure. That's the whole point of an authenticator--security.
I just ran into this issue. I'm about to have to call Customer Support to remove it. I'm replying to say that after this B.S. I'm going to get the physical key. I was being cheap, but I preferred the physical key for WoW anyway, due to not having to find my phone, hope it wasn't dead, and deal with the constant crashes on the SWTOR android app. So basically, unlink the key, then buy a physical one if you want a security key still.
Removed!
In this link, if you already log-in, you can remove all security keys:
https://account.swtor.com/user/security-key
Related
Autowipe is back!
Greetings all,
As most of you probably know, Froyo (2.2) includes new phone wiping abilities. I've been working on an app to take advantage of this new feature and I'm excited to let others see it.
Unfortunately for me, I do not have a Froyo Phone! I am looking for some of you very nice people with N1s or Droids that have 2.2 installed to help me out with testing, as the Emulator can only go so far. Most importantly, I'm interested in seeing if the "Subscriber Id changed" action works when removing/changing SIM cards.
Quick description: Android 2.2 (Froyo)+ includes a new administrator feature. The administrator must be enabled by the user before it can perform its actions. This application focuses on the memory wipe feature of the administrator. If your device gets lost or stolen you can set up this application to automatically wipe the memory in the following conditions: failed passwords to unlock screen, SMS password received, subscriber ID changed (SIM card).
Screenshots and APK attached below.
Thank you very much!
Update 05 March 2011:
* Integrated a Test Mode into the app.
Don't mean to be a downer or anything but isn't this what Mobile Defense and WaveSecure do already?
PhantomRampage said:
Don't mean to be a downer or anything but isn't this what Mobile Defense and WaveSecure do already?
Click to expand...
Click to collapse
I don't think that those two programs are updated to work with the admin froyo settings, it's actually what is trying to accomplish.
PhantomRampage said:
Don't mean to be a downer or anything but isn't this what Mobile Defense and WaveSecure do already?
Click to expand...
Click to collapse
But neither of those apps are free or are supported outside the US as far as I know.
gatsu_1981 said:
I don't think that those two programs are updated to work with the admin froyo settings, it's actually what is trying to accomplish.
Click to expand...
Click to collapse
You can at least set WaveSecure as admin, don't know about Mobile Defense. But still, keep up the work!
i really like this app bro. So when you say wipe, does it restore factory settings? or does it literally wipe everything so that u have to restore via adb or something?
Indeed, my intention is to release it as a free app on the Market to all locations.
adam18488 said:
i really like this app bro. So when you say wipe, does it restore factory settings? or does it literally wipe everything so that u have to restore via adb or something?
Click to expand...
Click to collapse
Thanks for the compliments. According to the documentation it never specifically says "factory reset" but I'd guess that is what it is doing: Ask the user data be wiped. This will cause the device to reboot, erasing all user data while next booting up.
adam18488 said:
i really like this app bro. So when you say wipe, does it restore factory settings? or does it literally wipe everything so that u have to restore via adb or something?
Click to expand...
Click to collapse
now that would be nice.... both phone and SD at that. That way if you get someone smart enough to track down how to bring up the bootloader and restoral menus, they won't have anything to work from....
Any update in this project? its really promising. A free alternative to only payed remote wiping software on market.
Keep up the good work bro.
This is an excellent alternative, eh?
Can you please give us a version with "SIM"?
Thanks.
JHPadu said:
You can at least set WaveSecure as admin, don't know about Mobile Defense. But still, keep up the work!
Click to expand...
Click to collapse
how do u set wavesecure as admin? read something about you can remotely activate gps! how?
I have wavesecure and root access
Hello all, sorry I was away for a bit there. Good news, I've just posted a release to the Android Market. I will update the original post shortly.
Search for Autowipe on the market if you can. Feedback would be great! (This version WIPES, it's armed!)
Good work!
Please hide the sms password with ***, add a cursor and perhaps a confirmation with "password set" or something like this.
And most important a test mode would be great. No idea how to test it without wiping hehe
watercool said:
Good work!
Please hide the sms password with ***, add a cursor and perhaps a confirmation with "password set" or something like this.
And most important a test mode would be great. No idea how to test it without wiping hehe
Click to expand...
Click to collapse
Thanks. I'll add those too, good ideas. I was thinking if you forgot your password you could check back and see it but I suppose you could just delete the asterisks and make a new one.
Thanks again!
vesperaNovus said:
As most of you probably know, Froyo (2.2) includes new phone wiping abilities.
Click to expand...
Click to collapse
No, sorry. What exactly?
vesperaNovus said:
Thanks. I'll add those too, good ideas. I was thinking if you forgot your password you could check back and see it but I suppose you could just delete the asterisks and make a new one.
Thanks again!
Click to expand...
Click to collapse
You're welcome. When you need your password and forgot it, it's probably too late anyway hehe
I've posted an update with some of the changes requested. The test mode is a taller order so I haven't been able to do that yet.
xPatriicK said:
No, sorry. What exactly?
Click to expand...
Click to collapse
From the 2.2 Highlights:
Device policy manager
New device policy management APIs allow developers to write "device administrator" applications that can control security features on the device, such as the minimum password strength, data wipe, and so on. Users can select the administrators that are enabled on their devices.
Click to expand...
Click to collapse
Pretty exciting!
As usual I still don't have an actual 2.2 device so please let me know if I did anything silly, like forget to let you enable the app or something
love it.......
ty for ur hard work
Thank you for contributing, one request. Sdcard wipe too...if someone is smart enough they can restore my phone with a nandroid after it's wiped....if it's a smart thief that is
Sorry if I'm suspicious about all this but with would you need network access for your app?
Sorry, as you can see, its my first post and i dont exactly know where to put, but i want to share,because i spend hours of searching the net and my device.
I had the problem, that i forgot the password for the googlemail-account linked to the market and found no solution to change it. So i searched a little bit and found a fast solution which was working for me.
So i just took the /data/system/accounts.db file, opened it by using SQLite Database Browser and changed the address to the new one and deleted the stored password. After reboot and accessing the market, i was asked for the password, entered the new one and voila, all was fine.
Sorry, if its the wrong forum.
btw, my device is a rooted desire, with "Official_FroYo_Market_fixed" ROM
Interesting!
Is it also possible to change a google account without resetting whole device?
Yes it is possible.
It was my aim to change it without resetting the device and this is the solution. No need to reset anything.
CreaB said:
Yes it is possible.
It was my aim to change it without resetting the device and this is the solution. No need to reset anything.
Click to expand...
Click to collapse
download the free Super Manager from the market, give it root , keep moving up folders to root, go to /data/system/ and just delete accounts.db it is quicker to just reenter the account info , by the time you go through all the steps to edit that file and the know what to change your finished entering the account info, I just had to do this I put my wifes account on my phone, tried everyway to remove her which a search landed me here, I downloaded Sq but just to much to do so I found super manager while searching the market for help
Thanks for the hint! Deleting the accounts.db worked very well for me.
Great share, thank you!
Another aspect is the mail associated with a purchase. Currently I can change the email for my vendor account, but it isn't possible to shift the purchase profile to another email account as far as I know.
If anybody got an idea/solution to that, it would be more than appreciated.
guys,
I need help, I read above method of reset market logon, so I deleted account.db with rootexplorer. Then I start market again, it ask me signon. This is working, remove my wife logon information.
Then I put in detail id and password, but I am getting network error, my phone on 3G network, my browser able to visit any web page. But the market apps just not connecting. What did I do want ?
thanks
James
this worked for market, but unfortunately not for google talk.
dLo GSR said:
this worked for market, but unfortunately not for google talk.
Click to expand...
Click to collapse
as the topic says =)
Just wondering what app people suggest for being able to remotely find a lost phone and lock/wipe the lost phone?
The only one i know of is wavesecure - I haven't given it a try yet. Just wondering if there's anything else out there i should look at besides wavesecure.
Something like androidwebkey would also be cool, except it generates a random password each time it's started, which i would need to know ahead of time before being able to use it. Plus it doesn't hide itself so if the phone were stolen, someone might realize it's being tracked.
If not something that gives me stealth remote control of the phone, then something that will stealthily give me it's location and the ability to lock/wipe it. As a bonus, being able to use one of the two cameras (evo) to snap a pic or vid/audio of what's going on would be a nice bonus.
thanks
Anyone? is wavesecure the only one?
Lookout is good and it's free
thanks - definitely not bad for the price Although i can't find the option to remotely wipe the phone even though their site says you can do that. The locate function seems to work - i haven't tried the 'scream' function yet, probably should wait until i'm out of the office to try that
i jus downloaded norton......im about to try it out now! its in the app market free beta version
drelmarley said:
i jus downloaded norton......im about to try it out now! its in the app market free beta version
Click to expand...
Click to collapse
doesn't seem to work for me. Or at least the remote lock isn't working. didnt try remote wipe yet.
Try Super Security
I think this app is a good option for the purpose mentioned. It has a set of utilities including Strongbox (where you can password protect files. Also there is an option for "missing device"- Here you can set a lock pin and unlock pin for your mobile. You can lock your mobile through 'sms'ing the lock pin as soon as you lost it. Then it will show a custom message like "return this mobile to X, contact in this number...." Only after you give the already fed unlock pin can your mobile be unlocked. This app also is a task killer and has a scanner to suggest problamatic software.
I wonder if there's something i am doing wrong. Both norton and super security fail to lock the device when i send a txt message.
With super security, the text message is just the PIN i picked to lock the phone, correct?
I sent a txt message via email to myphone#@messaging.sprintpcs.com
I got the txt message, but nothing happened as far as locking the phone goes.
I like Remote Wipe & SIM Checker. I also move both to the /system/apps directory so even a wipe won't remove the apps.
tjhart85 said:
I like Remote Wipe & SIM Checker. I also move both to the /system/apps directory so even a wipe won't remove the apps.
Click to expand...
Click to collapse
How do you move apps? Is it done post or pre install
btw: I just rooted my phone yesterday
Thanks
Steve
tjhart85 said:
I like Remote Wipe & SIM Checker. I also move both to the /system/apps directory so even a wipe won't remove the apps.
Click to expand...
Click to collapse
What remote wipe program do u use? I tried searching "Remote Wipe" and found a "Remote Wipe For Root Users".
Hello to all,
first of all forgive me if i am in the wrong forum. Second I am not an authority with ROMs and developing. I can flash a new ROM and follow guidance easily but that's it. Up to that.
I will tell you my scary experience with a specific rom which i installed a couple of days ago on my S3. First off all this post is not suppose to be rude to anyone or anything. I am telling you my story and I would appreciate your input as you are the experts.
3 days ago I installed the MIUI (http://miuiandroid.com/community) ROM on my S3.
As soon as I turned the phone on to run it for the first time I went to the typical set ups but then I noticed something.
On he top right corner of the status bar the a green phone icon appeared meaning that the phone was automatically set on "Call-diverting" .I dint pay any attention for about 30 mins as I was setting up the phone.
When I decided to see what the icon does to my sock and horror I realised that my phone was pre setted to call diverting automatically to a specific mobile number in the UK.
I quickly disabled the call diverting and dint think anything more. All of that happened around 12:30 in the afternoon (pay real attention to the times here).
about 10 minutes later I was at the office. around 2 hours after that I got a text message from my Bank to call them about a suspicious money transfer.
I called the bank and the told me that a few minutes earlier someone attempted to transfer 2000 pounds from my account. Of course my on-line banking was frozen and I was lucky not to loose the money.
Now, during these two hours my phone never rang just the text message from my bank. The bank security employee told me that it looked suspicious to them because whoever was trying to transfer the money asked for the 4 digit number via the automated bank security system to be diverted to another mobile number. The bank advised me to call my mobile carrier as I did.
The mobile carrier , when i talked to him, confirmed that someone called them and accessed my account by giving them all the right info, and requested that every time my phone was out of coverage all calls to be directed to another mobile!
have you guess what was the other mobile?? It was exactly the same mobile number as the pre-set on the ROM which I had installed 3 hours earlier!
And my bank confirmed that the same mobile was used in order to get the 4 digit pin.
I was shocked to say the least!!
When after a few minutes I managed to talk to my girlfriend , she told me that she was calling me earlier for about an hour. These phone calls never made it to my phone. As the phone was pre-setted to call diverting it was ringing to the diverted phone and not mine.
It is obvious that as I do mobile on-line banking and I access my accounts from my mobile (as many do), somehow they managed to get all the information about me and I am suspecting dodgy applications on my phone. I hope I am wrong but this experience has really shocked me.
I love android phones I love what you developers do but I am after you opinion in this one.
I am not here to offend any developers but to have a genuine answer and a sensible discussion about this issue. I am not a kid I am professional and this experience has really made me think twice about smart phones.
nice.! install only trusted ROMs with a lot of feed back
Sent from my GT-I9100 using Tapatalk 2
jowett69 said:
nice.! install only trusted ROMs with a lot of feed back
Click to expand...
Click to collapse
the miui-rom made by miuiandroid.com is a "trusted rom with a lot of feedback" and has a long history and a community with over 50.000 members.
mtdgr said:
I am suspecting dodgy applications on my phone.
Click to expand...
Click to collapse
i think you're right, it wasn't the rom but some malware-/spyware-app.
assuming your phone was rooted, it would be easy for an app to do all kind of bad stuff once it got root-privileges, eg hiding on your sdcard and spying your data and after that establishing the call-divert to catch the 4digit-pin and the rest would be history.
only thing you could do is think what questionable apps with root privileges you installed in the last days before this happened, try to get a copy of it and have a closer look on it, maybe installing it without a simcard inserted or with a simcard without charge on it, to see what happens...
a big piece of luck would be some kind of log from about 1230h to see what established the call-divert, but if i would do such app i would ensure to delete all logs with traces afterwards, but who knows?
though, all of that are just the ideas that came to my mind as i read your post...
good luck for the investigation, would be interesting to know if you could get any information about what happened, so keep us updated, ok?
greetz,
sUsH
It would be difficult for me to know which custom ROM is safe and which one is not! I am not an expert you see. And the same goes with apps. I don't think anyone can state with certainty that any are safe.
It is just shocking to know how easy it is for your details to "escape" !
I will keep you informed about how this goes.
jowett69 If you can tell me how to get that log you are talking about, that would be great.
In the meantime can anyone advise on a descent mobile data protection application? something which will prevent any sensitive data from leaking from my phone? Payware or freeware I don't mind.
some ideas
mtdgr said:
It would be difficult for me to know which custom ROM is safe and which one is not! I am not an expert you see. And the same goes with apps. I don't think anyone can state with certainty that any are safe.
It is just shocking to know how easy it is for your details to "escape" !
I will keep you informed about how this goes.
jowett69 If you can tell me how to get that log you are talking about, that would be great.
In the meantime can anyone advise on a descent mobile data protection application? something which will prevent any sensitive data from leaking from my phone? Payware or freeware I don't mind.
Click to expand...
Click to collapse
A start might be to check the Superuser app and click on Log and see what apps received su permissions.
Also, from a cmd prompt you can enumerate all the running processes by running:
Code:
adb shell "busybox ps -A > /mnt/sdcard/process.log"
adb pull /mnt/sdcard/process.log
View process.log for anything suspicious, or post it up and I'll have a look.
fluxist
fluxist said:
A start might be to check the Superuser app and click on Log and see what apps received su permissions.
Also, from a cmd prompt you can enumerate all the running processes by running:
Code:
adb shell "busybox ps -A > /mnt/sdcard/process.log"
adb pull /mnt/sdcard/process.log
View process.log for anything suspicious, or post it up and I'll have a look.
fluxist
Click to expand...
Click to collapse
I don't think I could do that my friend. As soon as I suspected that something with that ROM was wrong I performed a full wipe and installed omega 9.1 rom.
My question is this. By performing a full wipe should really erase any malware from the previous installation right? Can anyone advise on a descent antivirus/firewall application which will help me (and others like me) monitor and "block" unusual application behavior?
oh and one more question for my information...sensitive personal data can only be leaked when the device is rooted ? if it is not rooted am I safe?
mtdgr said:
I don't think I could do that my friend. As soon as I suspected that something with that ROM was wrong I performed a full wipe and installed omega 9.1 rom.
My question is this. By performing a full wipe should really erase any malware from the previous installation right? Can anyone advise on a descent antivirus/firewall application which will help me (and others like me) monitor and "block" unusual application behavior?
Click to expand...
Click to collapse
did you wipe your internal and external sdcards too? how did you wipe? cause it depends where the malware was hiding, if it is erased now or not.
a simple, yet powerful firewall is droidwall. you can find it in the market. put it in whitelist-mode and allow only the stuff you know. but droidwall controlls "only" internet-connections (wifi and 3g or such). for full controll over every permission of every app and connection of your phone you sohuld use pdroid, but i don't know if that's really necessary, though i understand your fear. but if someone really wants to harm you and has some knowledge, there are always ways, i think...
mtdgr said:
oh and one more question for my information...sensitive personal data can only be leaked when the device is rooted ? if it is not rooted am I safe?
Click to expand...
Click to collapse
not really, think of those apps you can use to root your device. think a bit further and one could make an app that roots your device and afterwards does the stuff it wants. but seriously, though it is possible, who would do that to you? that's what you should think about...
greetz,
sUsH
ps: cause you did a wipe, there's no possibilty of going through some logs, sry. (though this too depends on the way you wiped and what exactly you wiped...)
I did a full wipe to install the new rom...wipe cache data ...devlink and one more but cant remember it
Sent from my GT-I9300 using xda app-developers app
mtdgr said:
I did a full wipe to install the new rom...wipe cache data ...devlink and one more but cant remember it
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
sry, then your try to get rid of the problem also got rid of possible evidence. just try to forget it and be more careful in future with suspicious apps from questionable sources and similar.
greetz,
sUsH
My 7 week old Verizon Samsung Galaxy S6 G920VVRU4BOG9, android version 5.1.1. died yesterday for reasons unknown. It is now back on but has been wiped clean. I had to do what I believe is called a hard reset. I don’t care about anything else on this phone but I’m desperate to get back the pictures and videos. By any chance is it possible yet to recover deleted photos off of a Verizon Samsung Galaxy S6 (G920VVRU4BOG9)? I've been reading about it since yesterday and everything tells me I must root my phone; however, it looks like from what I am reading, even if I wanted to, I canNOT root my particular Verizon S6 model. None of the android data recovery tools appear to work without 1st rooting my phone.
I stupidly do not have a backup of my phone as I believed the VZW cloud was backing up all my data. It did not save my pictures/videos, only my contacts. Samsung tech support was worthless. I’ve disconnected the WIFI and have done almost nothing on the cell today except exchange a few necessary text messages and phone calls. I don’t want to chance overwriting anything if it can somehow be retrieved/salvaged.
I’ve tried Wondershare Dr Fone for Android, Asoftech Data Recovery, Kvisoft Data Recovery, Ease US data recovery. None have worked. Again, from what I’ve been reading, a rooted phone appears to be required in order to locate that lost data using recovery software. The problem seems to be VZW.
Anyhow, I appreciate anyone’s 2cents. If you happen to know of any Geek Squad-like, paid for services, I’m willing to pay someone to get these picture and videos back. Thank you so much for your time!
Did you have Google or Samsung or any other backup turned on?
Yes, I would check Google for a backup of your pictures. I'm assuming no Dropbox account.
rbeavers said:
Did you have Google or Samsung or any other backup turned on?
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I have a Samsung account so I can use the "find my phone" option in case of a lost or stolen phone. I asked them if they offer any cloud backup and the rep told me NO.
I do have a Google account and Google Drive as well. I couldn't find any of my pictures there though. I really appreciate your response though. Thank you!
Theodric58 said:
Yes, I would check Google for a backup of your pictures. I'm assuming no Dropbox account.
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I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!
tdenicola1 said:
I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!
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Try changing your search parameters in Google Play....seems I recall a co-worker having a similar issue that he was able to partially resolve using apps that were specifically for Picture recovery. If that doesn't work, you are to the "find someone who can pull stuff off flash memory" stage.
Theodric58 said:
Try changing your search parameters in Google Play....seems I recall a co-worker having a similar issue that he was able to partially resolve using apps that were specifically for If that doesn't work, you are to the "find someone who can pull stuff off flash memory" stage.
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Thank you. I did try adding those apps- which is great to know they have those! Unfortunately, none of them worked for me. I'm still holding out hope but at the same time realizing the likelihood of getting those pictures back is very slim. Thanks again.
tdenicola1 said:
I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!
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Did you try here?
https://photos.google.com/
If it was turned on your phone.
rbeavers said:
Did you try here?
https://photos.google.com/
If it was turned on your phone.
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I did check there as well. I had a few pictures from 2014, but nothing recent. Thank you for the suggestion though!
I would install es file explorer on it and just go thru all the folders you can find. Even though you aren't rooted you can still copy files should you happen to find them or cache versions of them. You can copy you just can't modify or write to the system folders and such. I used this just yesterday to copy the launcher apk of my Moto Maxx 2 so I could copy out the stock wallpapers. Haha. Good luck.
Sent from my SM-G920V using Tapatalk
A hard reset formats the user data partition. Those files are gone.