[Q] Help with Pantech Pocket my brother died and I really need to get into his phone - General Questions and Answers

My brother was killed in an accident July 2013 there was no investigation the police just brought us his wallet keys and phone we have tried at the least a million different codes to try to unlock it to get any kind of information about that night is it possible to get it open without erasing it? we really just need to see his text messages and photos as he did have alot of pictures or his son on there it was been 8 months and we really need some answers, ANY help at all would be greatly appreciated!

hawkins43920 said:
My brother was killed in an accident July 2013 there was no investigation the police just brought us his wallet keys and phone we have tried at the least a million different codes to try to unlock it to get any kind of information about that night is it possible to get it open without erasing it? we really just need to see his text messages and photos as he did have alot of pictures or his son on there it was been 8 months and we really need some answers, ANY help at all would be greatly appreciated!
Click to expand...
Click to collapse
if you somehow have his gmail and password, you can unlock it.

Trozzul said:
if you somehow have his gmail and password, you can unlock it.
Click to expand...
Click to collapse
He has a yahoo account and I do have access to that

hawkins43920 said:
He has a yahoo account and I do have access to that
Click to expand...
Click to collapse
only gmail would work. the police should be able to get into it if you cant.

Try this I'm not sure if its device specific though
http://forum.xda-developers.com/showthread.php?t=2461767
Sent from my Nexus 7 using xda app-developers app

It's, easy. Just boot with cwm recovery (without flashing in fastboot mode) and copy message db and photo from your phone

Related

[Q] Question on d2g, unable to add/create google account

I am from Malaysia. Just received my d2g i purchase from ebay. I managed to unlock and use local GSM network, NOT VERIZON!
i am unable to add google account. If i sign in an existing google account i have, it shows "user name and password doesn't match", i can log in fine from any pc. And im also unable to create new google account from the phone.
I had searching for weeks on a solution on this, but unable to solve it.
try to wipe data/cach it might help.
the-light said:
try to wipe data/cach it might help.
Click to expand...
Click to collapse
I did a few master reset. it wipe all data on the phone but still same issue.
attached is the image i just took after trying again. but this time it say "cant establish a reliable data connection to the server"
i wander if its control by verizon. means we must use it service in order to used the full function of the phone?
by the way, i am running on Android 2.2 Version.2.4.330.A956.Verizon.en.US
Have you tried changing the Google account password from your PC (making sure it doesn't have any non-ASCII characters like diacritical stuff &c.) and trying again with that new one?
Verizon has nothing to do with Google services.
Gasai Yuno said:
Have you tried changing the Google account password from your PC (making sure it doesn't have any non-ASCII characters like diacritical stuff &c.) and trying again with that new one?
Verizon has nothing to do with Google services.
Click to expand...
Click to collapse
Hi mate. Im using same account and password that im using on motorola defy. DEFY is singapore model which seems to be working fine. That's why i am thinking, maybe verizon did special program on all d2g to stop people like me simply getting the phone but doesn't used the services.
This means they chose to do a “special program” for just one single D2G — yours.
I use my D2G on GSM and I have never had any issues adding my Google account.
Gasai Yuno said:
This means they chose to do a “special program” for just one single D2G — yours.
I use my D2G on GSM and I have never had any issues adding my Google account.
Click to expand...
Click to collapse
LOL
That's positive. Meaning my setting might be wrong some where. There should be solution. Just hope some one experience same situation as me but found solution and share with me here.
when i had issues with google account ive deleted a few msg (first ones) and it became available again. not sure this is the solution for ur thing though..
btw if u can log via phone browser, u might want to sbf for 1 of the os component is bad
the-light said:
when i had issues with google account ive deleted a few msg (first ones) and it became available again. not sure this is the solution for ur thing though..
btw if u can log via phone browser, u might want to sbf for 1 of the os component is bad
Click to expand...
Click to collapse
what is sbf? i been seeing this alot but not sure how to do it. can you give me any link that show me step by step on this.
i am still waiting for the upgrade to 2.3... hope it solves all issue
http://droid.koumakan.jp/wiki/SBF
Gasai Yuno said:
http://droid.koumakan.jp/wiki/SBF
Click to expand...
Click to collapse
thanks mate. checking now.

[Q] Just "Server Error" on Google Play

My mother is using spice coolpad mi-496 (http://www.gsmarena.com/spice_mi_496_spice_coolpad_2-5865.php) this phone is mentioned in this threat "http://forum.xda-developers.com/showthread.php?t=2532192".
It is a cheap Indian brand phone. I myself owes HTC wildfire buzz.
well first of all i am not a new to android. i knows many things like basic troubleshooting and all that.
well directly coming on the issue. I am unable to open the Google play app on this phone. I registered two brand new id's on this phone but still in vain i am unable to get any solution. I even completely wiped everything twice before making those id's but each and every time i get the same error "server error"..
well i try to sign in on the Google talk but in vain i am unable to log in there also. i cleared number of times the data of Google play services and play store and manually tried to installed a updated version of play store but then it gives error connection no available ".
well i don't think there is something left when i clear whole phone and tried to register with new id's. i tried many troubleshooting threats on xda those are getting problems but i nowhere getting any solution so i decided to start a new threat. well i even can't root the phone because still is 1 month old and it is warranty. so want to retain it. i tried to took the logcat from the phone. i have it but i don't know whether it contains any sensitive information so unable to share it here. well are there any solutions for this issue.
"i tried this"
http://forum.xda-developers.com/showthread.php?t=1847166
+some more.
sachoosaini said:
My mother is using spice coolpad mi-496 (http://www.gsmarena.com/spice_mi_496_spice_coolpad_2-5865.php) this phone is mentioned in this threat "http://forum.xda-developers.com/showthread.php?t=2532192".
It is a cheap Indian brand phone. I myself owes HTC wildfire buzz.
well first of all i am not a new to android. i knows many things like basic troubleshooting and all that.
well directly coming on the issue. I am unable to open the Google play app on this phone. I registered two brand new id's on this phone but still in vain i am unable to get any solution. I even completely wiped everything twice before making those id's but each and every time i get the same error "server error"..
well i try to sign in on the Google talk but in vain i am unable to log in there also. i cleared number of times the data of Google play services and play store and manually tried to installed a updated version of play store but then it gives error connection no available ".
well i don't think there is something left when i clear whole phone and tried to register with new id's. i tried many troubleshooting threats on xda those are getting problems but i nowhere getting any solution so i decided to start a new threat. well i even can't root the phone because still is 1 month old and it is warranty. so want to retain it. i tried to took the logcat from the phone. i have it but i don't know whether it contains any sensitive information so unable to share it here. well are there any solutions for this issue.
"i tried this"
http://forum.xda-developers.com/showthread.php?t=1847166
+some more.
Click to expand...
Click to collapse
Hi, if you installed the wrong google apps, that could be a problem. if you understand what i mean? You need to get the google apps for specific Roms if you have a custom rom. Search on xda forum for them. Example: http://forum.xda-developers.com/showthread.php?t=2397942 :good:
I can not give you the links to external websites, but search for "gapps".
:good::good:
That happened with my galaxy s4, i've flashed wrong gapps and could not login to my account.:crying:
now i'm good after searching the answer on web with the help af xda forum.:good::highfive:
well the phone is non rooted
[email protected]#u77 said:
Hi, if you installed the wrong google apps, that could be a problem. if you understand what i mean? You need to get the google apps for specific Roms if you have a custom rom. Search on xda forum for them. Example: http://forum.xda-developers.com/showthread.php?t=2397942 :good:
I can not give you the links to external websites, but search for "gapps".
:good::good:
That happened with my galaxy s4, i've flashed wrong gapps and could not login to my account.:crying:
now i'm good after searching the answer on web with the help af xda forum.:good::highfive:
Click to expand...
Click to collapse
well yeah i know what you are talking about but the phone is non rooted and it is in warranty
. so i didn't did anything with it !!!
well, then i do not know what have you to do with that. try to go in the shop where is the phone from and speak with stuff from there.
Sorry for misunderstanding you.
Try factory reset (copy all your data to PC before that). If it still makes troubles, bring it back to service.
Well yeah
tetakpatak said:
Try factory reset (copy all your data to PC before that). If it still makes troubles, bring it back to service.
Click to expand...
Click to collapse
well yeah i think i should need to take it to the service center. because the problem persists even after reset the phone. :good:
its all right
[email protected]#u77 said:
well, then i do not know what have you to do with that. try to go in the shop where is the phone from and speak with stuff from there.
Sorry for misunderstanding you.
Click to expand...
Click to collapse
well its allright. i can understand. i am taking it to the service center. :good:
http://forum.xda-developers.com/showthread.php?t=2273994
This method fixs any error that occurs on Google play, worked for me previously as I had this problem too. And the 404 can't connect. It still works
Sent from my Nexus 5 using Tapatalk
Well thanx for replying.
krishneelg3 said:
http://forum.xda-developers.com/showthread.php?t=2273994
This method fixs any error that occurs on Google play, worked for me previously as I had this problem too. And the 404 can't connect. It still works
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
well thanx i will surely do that but that option requires root and my phone is in warranty. so that is not safe !!
sachoosaini said:
well thanx i will surely do that but that option requires root and my phone is in warranty. so that is not safe !!
Click to expand...
Click to collapse
Well if nothing works out, that method is still available

RAZR HD Unwantedly Recovered Deleted Photos after KitKat 4.4.2

Hi,
I just received the KitKat update for my phone in which i didnt like at first... And well now i HATE it as it just caused me a 48 hour argument with my girlfriend.
Anyway, the issue is exactly as i have described... After the update photos that i have previously deleted now magically reappeared in my Gallery... Including the ones of my ex which my girlfriend found which caused a HUGE argument with my current partner.. Why did this happen?
I dont backup my phone and i dont have it synced with my google account... Ive very concerned with my privacy and dont want my information stored with Google and all that Jazz. I dont have the photos stored to my SIM card nor do i have them located elsewhere other than the Gallery.
How can i be sure that what i delete actually gets deleted? This is extremely strange and a little violating to me.
Appreciate the help... Save me from future grief please!
Guystillintrouble.
Aliens...
If they did that, I guarantee you have them backed up somewhere.
Sent from my HTC6525LVW using Tapatalk
Okay well unless my phone is backing itself up without my knowledge i assure you i didnt back it up.
Where would i might find the back up? Because if i cant explain this i will still be the guy in trouble lol. Im innocent i swear!
Thanks guys.
GuyInTrouble said:
Okay well unless my phone is backing itself up without my knowledge i assure you i didnt back it up.
Where would i might find the back up? Because if i cant explain this i will still be the guy in trouble lol. Im innocent i swear!
Thanks guys.
Click to expand...
Click to collapse
Go to your Google account with a web browser or install Google+ from the Play Store (you're looking for an app called Photos with a pinwheel icon) and make sure your photos are permanently deleted
Thank you kindly CWG.
I removed Google photos long ago when I first saw it install with an update. I tried logging onto my Google account and the only photo I saw was the one I have set as my profile picture for google+.
Definitely at a loss here.
GuyInTrouble said:
Thank you kindly CWG.
I removed Google photos long ago when I first saw it install with an update. I tried logging onto my Google account and the only photo I saw was the one I have set as my profile picture for google+.
Definitely at a loss here.
Click to expand...
Click to collapse
Hmm, that is unusual. Not sure what to tell you.

Recovering photos off a VZW Galaxy S6 G920VVRU4BOG9...is it possible yet?

My 7 week old Verizon Samsung Galaxy S6 G920VVRU4BOG9, android version 5.1.1. died yesterday for reasons unknown. It is now back on but has been wiped clean. I had to do what I believe is called a hard reset. I don’t care about anything else on this phone but I’m desperate to get back the pictures and videos. By any chance is it possible yet to recover deleted photos off of a Verizon Samsung Galaxy S6 (G920VVRU4BOG9)? I've been reading about it since yesterday and everything tells me I must root my phone; however, it looks like from what I am reading, even if I wanted to, I canNOT root my particular Verizon S6 model. None of the android data recovery tools appear to work without 1st rooting my phone.
I stupidly do not have a backup of my phone as I believed the VZW cloud was backing up all my data. It did not save my pictures/videos, only my contacts. Samsung tech support was worthless. I’ve disconnected the WIFI and have done almost nothing on the cell today except exchange a few necessary text messages and phone calls. I don’t want to chance overwriting anything if it can somehow be retrieved/salvaged.
I’ve tried Wondershare Dr Fone for Android, Asoftech Data Recovery, Kvisoft Data Recovery, Ease US data recovery. None have worked. Again, from what I’ve been reading, a rooted phone appears to be required in order to locate that lost data using recovery software. The problem seems to be VZW.
Anyhow, I appreciate anyone’s 2cents. If you happen to know of any Geek Squad-like, paid for services, I’m willing to pay someone to get these picture and videos back. Thank you so much for your time!
Did you have Google or Samsung or any other backup turned on?
Yes, I would check Google for a backup of your pictures. I'm assuming no Dropbox account.
rbeavers said:
Did you have Google or Samsung or any other backup turned on?
Click to expand...
Click to collapse
I have a Samsung account so I can use the "find my phone" option in case of a lost or stolen phone. I asked them if they offer any cloud backup and the rep told me NO.
I do have a Google account and Google Drive as well. I couldn't find any of my pictures there though. I really appreciate your response though. Thank you!
Theodric58 said:
Yes, I would check Google for a backup of your pictures. I'm assuming no Dropbox account.
Click to expand...
Click to collapse
I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!
tdenicola1 said:
I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!
Click to expand...
Click to collapse
Try changing your search parameters in Google Play....seems I recall a co-worker having a similar issue that he was able to partially resolve using apps that were specifically for Picture recovery. If that doesn't work, you are to the "find someone who can pull stuff off flash memory" stage.
Theodric58 said:
Try changing your search parameters in Google Play....seems I recall a co-worker having a similar issue that he was able to partially resolve using apps that were specifically for If that doesn't work, you are to the "find someone who can pull stuff off flash memory" stage.
Click to expand...
Click to collapse
Thank you. I did try adding those apps- which is great to know they have those! Unfortunately, none of them worked for me. I'm still holding out hope but at the same time realizing the likelihood of getting those pictures back is very slim. Thanks again.
tdenicola1 said:
I did check my Google account and unfortunately, none of my phone's pictures were in Google Drive. I do not have a dropbox account. Thank you very much for taking the time to respond though!
Click to expand...
Click to collapse
Did you try here?
https://photos.google.com/
If it was turned on your phone.
rbeavers said:
Did you try here?
https://photos.google.com/
If it was turned on your phone.
Click to expand...
Click to collapse
I did check there as well. I had a few pictures from 2014, but nothing recent. Thank you for the suggestion though!
I would install es file explorer on it and just go thru all the folders you can find. Even though you aren't rooted you can still copy files should you happen to find them or cache versions of them. You can copy you just can't modify or write to the system folders and such. I used this just yesterday to copy the launcher apk of my Moto Maxx 2 so I could copy out the stock wallpapers. Haha. Good luck.
Sent from my SM-G920V using Tapatalk
A hard reset formats the user data partition. Those files are gone.

OEM Unlock HardCode?

Hi all,
I have bought Moto G3 XT1540 on AMAZON a couple of months ago
User (my nephew) forgot his pattern on the phone. Then he decided to wipe the phone thinking it was going to solve the issue. Unfortunately it is asking for Google account verification. Again, he does not know it.
I tried to flash the phone following steps on: http://forum.xda-developers.com/showthread.php?t=2542219
Everything is OK, but we need to check "OEM Unlock" on Android developer settings, which of course i cannot do since i cannot access the phone.
Is there any way to hard-code this or do something?
Regards,
First reset the password of the Google account. You can do this from any webbrowser. Google offers several ways to reset a password. E.g. via mail, SMS...
Not being able to revocer your own Google Account is pretty much impossible unless you deliberately setup the account in a way that in cannot be recovered. ?
Then you have to wait for 72 hours. After that the Moto G3 will accept the new password of the Google account.
Thanks for your prompt reply.
It is not working :s
u42671 said:
First reset the password of the Google account. You can do this from any webbrowser. Google offers several ways to reset a password. E.g. via mail, SMS...
Not being able to revocer your own Google Account is pretty much impossible unless you deliberately setup the account in a way that in cannot be recovered.
Then you have to wait for 72 hours. After that the Moto G3 will accept the new password of the Google account.
Click to expand...
Click to collapse
I think there should be any kind of option.
I will try to contact Motorola's support.
marian999 said:
Thanks for your prompt reply.
It is not working :s
Click to expand...
Click to collapse
Did you wait the 72 hours as per @u42671 instructions? You replied 3 hours after his post...
Thanks for tour reply.
Was the first thing I attempted to do, 1 week ago when the issue started.
I cannot perform the reset, this kid does not even remember which gmail account he used!
FROM Motorola:
*******************
Good Morning!
This is Esther from Motorola E-mail Support.
Thank you very much for the information provided.
My best advice will be to do a factory reset again Answer Title: Reset my device
Answer Link: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/105537
Unfortunately there will be no way to access to the device if you dont have the Gmail, password that you first used to set up this device. You need to have that information unfortunately we don't have that information and our only advice is a factory reset.
Your Reference Number is: 160221-007988
Please do not hesitate in contact us back if you need further help.
Phone number: 1-800-734-5870
Hours of Operation: Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST.
Kind regards,
Esther G.
Motorola Tech Support
*******************
acejavelin said:
Did you wait the 72 hours as per @u42671 instructions? You replied 3 hours after his post...
Click to expand...
Click to collapse
marian999 said:
Thanks for tour reply.
Was the first thing I attempted to do, 1 week ago when the issue started.
I cannot perform the reset, this kid does not even remember which gmail account he used!
FROM Motorola:
*******************
Good Morning!
This is Esther from Motorola E-mail Support.
Thank you very much for the information provided.
My best advice will be to do a factory reset again Answer Title: Reset my device
Answer Link: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/105537
Unfortunately there will be no way to access to the device if you dont have the Gmail, password that you first used to set up this device. You need to have that information unfortunately we don't have that information and our only advice is a factory reset.
Your Reference Number is: 160221-007988
Please do not hesitate in contact us back if you need further help.
Phone number: 1-800-734-5870
Hours of Operation: Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST.
Kind regards,
Esther G.
Motorola Tech Support
*******************
Click to expand...
Click to collapse
If you are the registered owner (ie. have a receipt w/matching IMEI or serial number, or purchased direct from Moto under your Moto account), you should be able to send it in to Motorola to have it "repaired".
Thanks for your reply. I guess we will have to do that.
I thought I could just fix it at home.
Regards!
acejavelin said:
If you are the registered owner (ie. have a receipt w/matching IMEI or serial number, or purchased direct from Moto under your Moto account), you should be able to send it in to Motorola to have it "repaired".
Click to expand...
Click to collapse
marian999 said:
Thanks for your reply. I guess we will have to do that.
I thought I could just fix it at home.
Regards!
Click to expand...
Click to collapse
Security and protection methods are far better than they used to be in Android, the intent is to keep the phone's data secure or prevent it from using your service or removing any gain (ie. sell it) from someone else, they are near impossible to circumvent in recent Android versions. To my knowledge no user here knows how, or are will share it if they do know, that is why I say "near impossible", the method is intended to be as close to foolproof as possible.
The only option that could possibly be available to try is to reflash the factory firmware from scratch via fastboot, but you must have the matching or newer factory image. There are potential risks, but it is the only other option. I know the Marshmallow 1GB images are available, and the lollipop 1GB&2GB images, but there is no Marshmallow 2GB image for the XT1540 at this time.
Also, I don't know if that will work or not, but it is the only other option in your power... note there is a potential risk of bricking the device if done incorrectly or the wrong fimware image is used, but it may be your only choice for self-repair at this point.
Your Google account, especially when tied to devices, is probably more valuable than the device itself and should be treated that way. I hope the "kid" at learns a lesson here.

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