[Completed] UltiMate 10 inch tablet from DCC - XDA Assist

Hi,
I bought my wife this tablet but it keeps on giving me a "cannot connect to the camera" error. I have checked it with many camera apps as well as from gallery but the same result a black screen and the error message. I have searched high and low on the device for an "update software" icon but the is none to be found in the settings. About the device shows a Baseband that starts with MOLY or MOBY and the Firmware with HT7 and shows as custom ROM HT7. Any ideas as to whether I can flash a newer firmware or a custom rom. It is currently on 4.4.2.
Your assistance would be appreciated.
Regards,
Shane.

[email protected] said:
Hi,
I bought my wife this tablet but it keeps on giving me a "cannot connect to the camera" error. I have checked it with many camera apps as well as from gallery but the same result a black screen and the error message. I have searched high and low on the device for an "update software" icon but the is none to be found in the settings. About the device shows a Baseband that starts with MOLY or MOBY and the Firmware with HT7 and shows as custom ROM HT7. Any ideas as to whether I can flash a newer firmware or a custom rom. It is currently on 4.4.2.
Your assistance would be appreciated.
Regards,
Shane.
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Click to collapse
Hello Shane, and thank you for using XDA Assist!
Even Google is failing me with this make and model. Doesn't sound right.
Could I get you to go into Apps > Settings > About Tablet/Device and reply back with the "Device Model" line as well as the "Build number" line, exactly as it is written?
Many thanks.

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creasethin.xx said:
Any help or suggestion would be appreciated.
My device is Cherry Mobile Omega HD 2.0 (MT6589)
So here's my story:
I was texting while a message saying "Unfortunately, Messaging has stopped". I rebooted my device and what greeted me is a long message about Encryption Unsuccessful and a button for resetting my phone. I've never enabled encryption on my device. I tried tapping the button but nothing happens. I booted into recovery mode to factory reset but when I try, an error saying "Mount /data error" is all I get.
I tried searching online for a possible fix but I couldn't find anything! I'm trying to flash the stock rom on my device (I was running on stock rom when this happened. Yes, I'm rooted) but the pc doesn't seem to recognize my phone. I have a preload driver but it still won't recognize my device!
It still boots up until the encryption unsuccessful message and it still charges.
At this point, I'm already pretty desperate. :crying: I hope anyone could help or give suggestions! Oh, and if anyone could give me an idea on how could this have had happen to my device it would be very helpful. (I might have deleted some files on the internal storage and might be the cause but I did that maybe 3-4 days after this happened.)
Thanks!
Click to expand...
Click to collapse
Hi, Thanks for using XDA assist.
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