Can't plug into PC in fastboot - Moto G Q&A, Help & Troubleshooting

Hi. So I'm trying to unlock my bootloader. If I plug the moto g into my PC even when in fastboot it just turns itself back on. I cannot turn it off at all when it's plugged in. Any suggestions?
Edit: I also cannot select anything in fast boot or factory reset (the factory reset button in settings does nothing)

What PC/OS are you using? Try a different one if you can. Does it also turn itself on if you just plug it into a charger when in fastboot mode?
(You can't enter fastboot while the phone is plugged in, you need to unplug it, then start it in fastboot mode, and then connect it to your pc)

Also, have you already installed motorola drivers?

Visit andriodxda.com and follow procedure to root moto g 1st gen. It will perfectly work for you

Related

[Q] Moto g's bootloader will only work via wallplug and will not work through pc

Hello guy's i'm new too this site, My moto G has been suffering problems since i installed kitkat . .
I then reinstalled it to stock rom and it was the wrong version, it was for an EE phone were as mine is actually unlocked.
my phone lights up once with the moto g sign when i turn it on and i have seconds to get it into bootloader mode via wallplug.
The problem is i need my bootloader to show on my phones screen when i plug it in the pc but it comes up for like a second and a half then goes off. I have read nearly all these forums and theres not alot i can see about this type of problem so please somebody help.
Also if i get bootloader on the screen via wall plug and try disconnecting to plug in pc it just goes off also. Stuck humm :I(
Ash MOTO G said:
Hello guy's i'm new too this site, My moto G has been suffering problems since i installed kitkat . .
I then reinstalled it to stock rom and it was the wrong version, it was for an EE phone were as mine is actually unlocked.
my phone lights up once with the moto g sign when i turn it on and i have seconds to get it into bootloader mode via wallplug.
The problem is i need my bootloader to show on my phones screen when i plug it in the pc but it comes up for like a second and a half then goes off. I have read nearly all these forums and theres not alot i can see about this type of problem so please somebody help.
Also if i get bootloader on the screen via wall plug and try disconnecting to plug in pc it just goes off also. Stuck humm :I(
Click to expand...
Click to collapse
So, when you press Power + Vol down while connected to a computer nothing happens?
Doesn't make sense that you can only get into download mode when plugged on a wallplug.
How about when you are not plugged in at all? Can you still get into download mode??
neozen21 said:
So, when you press Power + Vol down while connected to a computer nothing happens?
Doesn't make sense that you can only get into download mode when plugged on a wallplug.
How about when you are not plugged in at all? Can you still get into download mode??
Click to expand...
Click to collapse
Nope only with power to it, so if i try bootload it with no power phone will just stay dead and wont register. When i put in the pc and try vol + and power bootloader just flashes on and off once and phone dies so at this point im erm f**ked?
:crying:
Ash MOTO G said:
Nope only with power to it, so if i try bootload it with no power phone will just stay dead and wont register. When i put in the pc and try vol + and power bootloader just flashes on and off once and phone dies so at this point im erm f**ked?
:crying:
Click to expand...
Click to collapse
Hmmm.. Unless you can get into download mode, I'm afraid you are out of luck...
What exactly did you do when you flashed the "stock version for the EE phone? (what does EE mean?)
I don't understand how a ROM for the Moto G can screw up download mode...
Maybe you can try this... http://forum.xda-developers.com/showthread.php?t=2623587
I guess this only works if you have a Moto G that don't want to power on and if you plug in a pc is recognized like "qhsusb_bulk"..
Be sure to read the thread carefully...
And adb doesn't work?
Code:
adb reboot-bootloader
Maybe you need to let it charge, or your battery simply died.... try using a factory cable
If you can reach Bootloader (even in a wallplug) the Bloader isn't failing...
Sounds like a electrical problem

[Q] Nexus 5 crashed and wont boot

Hello,
My Nexus 5 is locked, stock 4.4.4 and I never attempted to root or anything.
I ended a call and it got stuck, so I hard turned it off by holding the power button. Since that it wont boot, no matter what I do.
It doesn't respond to holding just the power button, and I managed a couple of times to get into fastboot, but whatever option I chose there it just turned back off. Now I can't get it into fastboot. When it was in fastboot, it was recognized as "Android", and now isn't recognized at all (because it's turned off). It also doesn't respond to charging.
I am desperate, please help me!
Thanks.
ccpro said:
Hello,
My Nexus 5 is locked, stock 4.4.4 and I never attempted to root or anything.
I ended a call and it got stuck, so I hard turned it off by holding the power button. Since that it wont boot, no matter what I do.
It doesn't respond to holding just the power button, and I managed a couple of times to get into fastboot, but whatever option I chose there it just turned back off. Now I can't get it into fastboot. When it was in fastboot, it was recognized as "Android", and now isn't recognized at all (because it's turned off). It also doesn't respond to charging.
I am desperate, please help me!
Thanks.
Click to expand...
Click to collapse
Is it charged?
Just plug in the charger for sometime and try to turn it on..
If above fails, you need to get into fastboot and first take backup of your sdcard using this method http://forum.xda-developers.com/showthread.php?p=51694433
If there is no important data on your sdcard, get into stock recovery and factory reset your device from there.
If you can't get into fastboot mode and nothing is accessible, contact Google if you purchased your device from play store or else LG!
Mr hOaX said:
Is it charged?
Just plug in the charger for sometime and try to turn it on..
If above fails, you need to get into fastboot and first take backup of your sdcard using this method http://forum.xda-developers.com/showthread.php?p=51694433
If there is no important data on your sdcard, get into stock recovery and factory reset your device from there.
If you can't get into fastboot mode and nothing is accessible, contact Google if you purchased your device from play store or else LG!
Click to expand...
Click to collapse
The device is charged, it was 90% when it happened. I can't backup it because it isn't recognized as adb device in the cmd.
I managed to get to the fastboot menu again, but if I choose the recovery mode option it just turns off. Is there another way to force reset it to factory settings?
ccpro said:
The device is charged, it was 90% when it happened. I can't backup it because it isn't recognized as adb device in the cmd.
I managed to get to the fastboot menu again, but if I choose the recovery mode option it just turns off. Is there another way to force reset it to factory settings?
Click to expand...
Click to collapse
Are the drivers properly installed on your PC?
Had you enabled USB Debugging? (If you remember then good)
If your device is not recognized, then you can't troubleshoot it. If it's recognized, then you can either use this thread http://forum.xda-developers.com/showthread.php?t=2513701
Or get into recovery any how and factory reset.
Just plug in your charger and try again
If above fails, you need to connect Google and RMA your device.

My moto g 3g hard bricked.. help!

My phone bricked dead, It won't respond to anything, won't turn on and won't show it is charging even!
When I connect it to pc thro usb windows shows a device is connected then says "device is not working properly"
and every fast boot shows "waiting for device"
I tried everything, I don't know what to do.. can anyone help me please?
Thanks
Reinstall the pc drivers and try to put the phone in bootloader mode (press power+volume down for roughly 3 seconds.) If the phone doesn't boot into bootloader (fastboot) mode, I'm afraid you will have to send it to moto (as fastboot flashing firmware is taken as last resort).
Edit : You sure the usb port is fine? It might have been that the usb port got damaged and now the battery drained out.
Broadcasted from Zeta Reticuli
I think usb debuging is off... Thats why computer not recognizing....
Sent from my MotoG3 using Tapatalk
Your phone won't turn on? How do you expect to show on your PC if you can't even turn the device on? It sounds like either the battery or USB port is bad and the battery died so now it can't charge... Assuming of course you tried the normal stuff like cables, chargers, different ports, etc.
Similar thing happened to my phone I kept my phone overnight charging and in morning I tried to go to bootloader mode It took about 1 min to go to bootloader mode then after going to bootloader mode go to twrp recovery and reboot system and you are done remember try this whole process on charging your device if doesn't work still you will have to give it to moto hope it works
if your device is not responding when you press Power button, probably is hardware problem.

Please help me

Hi
I've made a bad mistake which I'm hoping people can help me with. I tried updating my phone wit MIUI 8 as I had an issue with my battery. My updater app on my phone was not working so I downloaded zip file and tried doing it manually from the app. Then my phone just turned off and I'm unable to turn on or charge. None of the button combinations work and when I plug in to my laptop through usb port I get a message saying it doesn't recognise device. I've tried using unlock function on website but get error messages in chinese around ip address to malfunctioned phone number so no luck there.
Appreciate any help as I had a lot of information, apps and data that i would hate to lose. I lost my wife 3 months ago and I have some precious memories on that phone. I know I should have done a backup beforehand and that was stupid of me.
Is there anyway i get can my back in without losing data. if not then anyway at all to get my phone working.
Thanks, from a very down MI4C user
Try holding one of the power buttons(don't remember which one) and plug in the cable so the phone boots into fastboot mode. If you manage to get into fastboot boot TWRP and copy your files straight from it as it has mtp support. If your PC sees your phone as an unrecognizable device there's a big chance you can recover your data. Last hope would be to use a modified usb cable for edl flashing although this way you'll most likely lose your data.
Adi393 said:
Try holding one of the power buttons(don't remember which one) and plug in the cable so the phone boots into fastboot mode. If you manage to get into fastboot boot TWRP and copy your files straight from it as it has mtp support. If your PC sees your phone as an unrecognizable device there's a big chance you can recover your data. Last hope would be to use a modified usb cable for edl flashing although this way you'll most likely lose your data.
Click to expand...
Click to collapse
Thanks, first suggestion doesn't work unfortunately. I have now been given permission to unlock bootloader but problem is the device is not recgonised due to usb issue.
So I cant turn on, won't charge etc and none of button combinations work. Has anyone encountered the issue with usb before. Unsure of 'modified usb cable for edl flashing'. All very frustrating.
thanks for any help
Anyone else have any ideas. Desperate here without my phone and important data
Have tried everything at this stage...utter despair. My phone just won't turn on or charge or enter fastboot mode etc
Anyone please help
The modified USB cable that I spoke of is used to force boot the phone into emergency download mode. It's baisicly a last hope flashing method that should work regardless of how broken the phone is. The only downside is that using this mode you only can flash via miflash and this will wipe your data. As for the cable you can either make one (look for deep flash USB cable schematic, it involves swapping 2 wires) or just buy one. Once you get into edl just follow the unofficial bootloader unlock guide to flash the 6.1.7 rom as it is flashed in the emergency mode.
Edit: whenever you plug your phone into your PC does the screen or led diode light up at all? You can also try holding vol- and power button and plug the phone into a charger (not PC) to see if it will respond at all. Charger gives more current so maybe it will force the phone to boot.
Adi393 said:
The modified USB cable that I spoke of is used to force boot the phone into emergency download mode. It's baisicly a last hope flashing method that should work regardless of how broken the phone is. The only downside is that using this mode you only can flash via miflash and this will wipe your data. As for the cable you can either make one (look for deep flash USB cable schematic, it involves swapping 2 wires) or just buy one. Once you get into edl just follow the unofficial bootloader unlock guide to flash the 6.1.7 rom as it is flashed in the emergency mode.
Edit: whenever you plug your phone into your PC does the screen or led diode light up at all? You can also try holding vol- and power button and plug the phone into a charger (not PC) to see if it will respond at all. Charger gives more current so maybe it will force the phone to boot.
Click to expand...
Click to collapse
Thanks Adi. I don't think I will be able to make one. I've seen some threads elsewhere about getting into EDL mode, do you always require modified cable to do so?
Nohting happens when I plug it into PC, no lights etc. Tried charging using normal power supply but nothing happens either. Have even tried connecting to powerbank overnight but no power is taken from it.
colb16 said:
Thanks Adi. I don't think I will be able to make one. I've seen some threads elsewhere about getting into EDL mode, do you always require modified cable to do so?
Nohting happens when I plug it into PC, no lights etc. Tried charging using normal power supply but nothing happens either. Have even tried connecting to powerbank overnight but no power is taken from it.
Click to expand...
Click to collapse
So there is no "unrecognized device" popping up in windows anymore?
If so, let the phone lie for 1 more day (without connecting any power sources to it). Afterwards charge it (with a normal charger and a cable that works for another phone) for about 2 days (or until you see the notification led charging). if nothing happens you can try a different charger or an usb port for another 2 days.
If your computer recognizes the device ("unrecognized device" or just any reaction by connecting the phone) try to reinstall all the drivers (xiaomis/qualcoms, as well as adb, fastboot) and see if there is something happening.
Report back if it helped.
Edit: Did you try different cables? had similar problems with op2 (not recognizing) with xiaomi cable...
Edit2: to make sure the device is completely dead, use a linux distro (e.g. Ubuntu, ensures that there are no driver problems, you can install it on a usb drive) and a cable which surely works (try it on at least 2 other phones, if data transfer works its ok) then first install fastboot (ctrl+t to open a terminal) by copy/pasting "sudo apt-get install android-tools-adb android-tools-fastboot". Afterwards hold vol- and power button for at least 12secs and plug mi4c in (release the buttons after plugging it in). Now you can run "sudo fastboot devices" and see if there is sth listed (should even recognize it in edl).
colb16 said:
Thanks Adi. I don't think I will be able to make one. I've seen some threads elsewhere about getting into EDL mode, do you always require modified cable to do so?
Nohting happens when I plug it into PC, no lights etc. Tried charging using normal power supply but nothing happens either. Have even tried connecting to powerbank overnight but no power is taken from it.
Click to expand...
Click to collapse
You don't need to use the modified cable as you can enter edl from fastboot, but the cable method is used to force the phone into it if you can't enter it the normal way. As for rescuing it, try the method @wertus33333 suggested.
wertus33333 said:
So there is no "unrecognized device" popping up in windows anymore?
If so, let the phone lie for 1 more day (without connecting any power sources to it). Afterwards charge it (with a normal charger and a cable that works for another phone) for about 2 days (or until you see the notification led charging). if nothing happens you can try a different charger or an usb port for another 2 days.
If your computer recognizes the device ("unrecognized device" or just any reaction by connecting the phone) try to reinstall all the drivers (xiaomis/qualcoms, as well as adb, fastboot) and see if there is something happening.
Report back if it helped.
Edit: Did you try different cables? had similar problems with op2 (not recognizing) with xiaomi cable...
Edit2: to make sure the device is completely dead, use a linux distro (e.g. Ubuntu, ensures that there are no driver problems, you can install it on a usb drive) and a cable which surely works (try it on at least 2 other phones, if data transfer works its ok) then first install fastboot (ctrl+t to open a terminal) by copy/pasting "sudo apt-get install android-tools-adb android-tools-fastboot". Afterwards hold vol- and power button for at least 12secs and plug mi4c in (release the buttons after plugging it in). Now you can run "sudo fastboot devices" and see if there is sth listed (should even recognize it in edl).
Click to expand...
Click to collapse
Did it work?? Any information would be appreciated, so the next one with this problem doesn't have to open a new thread.... @colb16
Apologies for not updating, I got an answer on MIUI official forum from a very helpful member called Codex. Below are steps he asked me to follow and although it took a few attempts my phone came back to life after following below and then pressing power and volume down for numerous minutes.
18:29, Sep-05-2017 | From PC |
Download ROM flashing Tool http://en.miui.com/a-234.html
Then download fastboot rom, if you don't have previously downloaded one. http://en.miui.com/a-234.html
extract the fastboot ROM
Select extract location in flashing tool
connect your phone
refresh
select SAVE USER DATA
flash

Moto G XT1032 will not boot or connect to PC

I dropped my Moto G – annoyingly only a few months after I'd replaced the battery. Now it won't boot up.
If I plug it into a charger, the 'battery charged' icon flashes on and off alternately with the LED light.
If I connect it to my Windows 10 PC, I repeatedly get the notification message "USB device not recognized: The last USB device you connected to the computer malfunctioned and Windows does not recognize it."
If I press Volume Down when the phone is connected to the charger, it will enter the Fastboot Flash Mode screen, but if I select Recovery or Normal Powerup nothing happens – it just goes back to the flashing 'battery charged' icon. I haven't tried the other options.
If I press Volume Down when the phone is connected to the PC, it enters the Fastboot Flash Mode screen, and this time there are no Windows USB errors. From a command prompt, fastboot devices recognizes the Moto G. So I think there may be hope!
How should I proceed from here? I can use fastboot but not adb. I'd be very grateful for any help.

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