Hi,
I've searched through the forums for this problem, but didn't see anything to help - sorry if I am repeating something I have missed.
The problem I'm having is I keep getting the "Unfortunately, the process com.android.systemui has stopped." error message when I try to restart my phone (it was not plugged in overnight and this morning my screen was a red triangle with an exclamation point in it). I took it to the ATT device support center near me and she couldn't figure it out so then I came home and got on with an HTC tech support. Tech support had me wipe the cache in the android screen (think I held the down volume key while pressing the power button once) as well as trying to reboot and doing a factory reinstall. However, nothing has worked and the message continually comes up, even when I shut the phone down the msg will reappear after a few seconds. Behind the systemui msg, I'm also getting a reinstall Google+ and when I click on ok on that (immediately after hitting OK on the systemui msg), it goes away but then I get a msg "Unfortunately Google+ has stopped working." and the systemui keeps showing up. It is to the point that I can even get anything else on my screen so I can't access settings, nor will it connect to the HTC Sync Manager.
I became suspect of the tech support in that immediately when she looked up my warranty and found out I was no longer covered, she wanted me to ship the phone to them to get a quote to repair it.
Sorry if I'm being such a newb, but I really don't have a clue what I'm doing so any help would be greatly appreciated. Also, there is an app on the phone that I've used for the entire year to track my business mileage and I really have no way to recreate it.
Thanks!
Hello,
Same probleme here. Any solution?
Thanks,
Csabi
CsabiDuke said:
Hello,
Same probleme here. Any solution?
Thanks,
Csabi
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No, I haven't heard anything yet - was giving it some time but doesn't look like I'm going to get a reply.
Related
i attempted to run the .cab file for battery status, and when i did that it started installing then suddenly froze, then upon resetting the phone using the button on the bottom, it loads to the today screen as it were, and then freezes and will not respond atall, i know it isnt a fault with the touch screen as i have to enter my PIN before it gets to the today screen.
i am new to this so do a "dummies" guide as it was any help will be gratefully recieved.
Richard
Um i have a feeling that you may have a little problem here.
I dont know a brilliant fix for this other than to say to do a hard reset. BUT this well restore it to defult, factory settings as when you got it. So back up your phone of anything important before you do it.
To do it hold down the start and ok buttons and press the reset button. Wait for it to bring up the screen saying 'to restore press send'.
I cannot think of a reason but if its crashing i would think that it would be having problems with loading the files for today so i would guess that on the grounds that the install didnt finish it has, unfortunately corrupted some files.
ahh thanks, got it sorted now
I have an unlocked HSPA+ Galaxy Nexus imported from the UK to the US. Ordered from Negri Electronics.
It's not rooted or modded in any way.. Mainly because I don't know how to. As far as I know, it's running stock ICS.
I was using it normally, (using the fb messenger app if it makes any difference) when it suddenly rebooted by itself. The Google logo comes up, then the start up animation, and sometimes the home screen will appear but is not touch sensitive (i cannot slide it to unlock), and then it 'hangs' and the screen goes black. Repeat.
I've tried to fix this by myself and there's a video on youtube (sorry, noob here. can't post links. video is by robbidwv and title is "my galaxy nexus won't boot..") of the same problem that I have, but the posted solution doesn't work for me.
So far, I have entered Coin Mode and pressed Start. Entered Fastboot mode and gone into Recovery Mode (no options appear after that. it just starts booting up and the loop begins), and I've also tried Restart Bootloader.
I've almost given up. Now all I want is to extract my SMS, if they're still on my phone. I can't access the folders on my computer because it won't boot up and connect. Is there a way that I can extract my SMS by using DOS in either Coin Mode or Fastboot mode?
Or even better, does anyone have a solution to this boot loop problem? I'll contact Negri Electronics tomorrow and hopefully they can send me a replacement.
Please help!! Thanks
that problem just started happening with me an hour ago!!
i hate this!!
we need a solution please!
Hey guys, sorry about the issue.the major problem I see here is you wanting to retrieve your txt messages, which might be possible with a little Modding, but if yourwilling to lose them to get a working phone back, then this is what your going to have to do. Make sure your phone is completely off. Hold the 2 volume buttons and the power button together. You will get into a mode with an android Guy. Press the volume button up or down until it says reboot recovery at the top. Press the power button. It will rebootand come to a screen with an android. Hold volume up,down and power at the same time. A menu will come up. Go down to wipe data. Click it, and after it is done reboot. Your phone should work now.
If this helped you, or you simply appreciate me taking the time to write this out then please press the thanks button
Hey!
Thanks. Yeah I 'fixed' it already. I was just about to post something similar. After a while I just gave up on trying to recover my data. Good thing that Google syncs everything so the only issue would be recovering my messages, which I decided weren't worth sending it in for a repair which would probably not be able to recover anything anyway.
The thing I didn't know about was to press power + volume up WHILE on the recovery screen. I thought navigating to the recovery screen was it!
Still, this kind of sucks. I love my GNex, but I can't help but be slightly pissed seeing that my crappy iPhone 3GS never did this in the 2 years I had it. Oh well, hope it doesn't happen again!
hey guys! i also did a complete wipe on my phone and got it working again!
but i wonder why this happened in the first place?
last application i installed before the crash was double twist, i dunno why but i feel that it was the reason behind the boot loop!
Sorry for reviving this thread, but I just had this happen to me TWICE!
It happened to me first last Monday, the 23rd - the phone crashed when trying to send an email with an attachment - and went into a boot loop - Google logo would appear, no make it to the animation, and reboot....
I performed a full reset and things worked again. I didn't install all the apps I had before - figuring it must have been due to some app messing with the OS.
Well, it happened again to me yesterday! I was connecting to my bluetooth headset when the phone crashed and went into the boot loop. Full reset worked again, and I've installed even fewer apps - essentially only those that I use on a daily basis.
My phone is still on 4.0.1 and I'm hoping once 4.0.4 is pushed this may get resolved? I have a canadian GNex from Negri. I will call them again (I called the first time, but when the full reset worked I never contacted them again).
I would like to this this is a software issues, and not hardware.
I have the same problem. If you figure it out let me know.
Today my phone also entered a boot loop: [Google logo]->[black screen]->[vibration]->[Repeat]
I tried Recovery Mode, but this is what happens: (sorry for the link but I am not trusted with powerful tools such as outside links apparently, as I have not yet reached the maturity of a person with eight posts... )
dl(dot)dropbox(dot)com/u/53568097/Android.jpg
This is what I see when I navigate to Recovery Mode
For a split second I can see an image of an Android with spinning cogs in his innards, but then this little sad fellow appears. WTF is this?
EDIT:
Oh, and I'm running Android stock 4.0.2, never rooted or unlocked, Swedish. At the time when the phone started doing this, I was using Endomondo, and was about to set off on my bike when it died on me.
Stock ROM galaxy nexus bootlooping after wiping data also.
Hi,
My GNex went into a bootloop so i searched xda and found that factory reseting would be helping my prob. But after wiping the data also its still in going through the loop . Please help .:crying:
Hi all,
I recently tried changing the wallpaper on my phone from a live background to regular image. The background went black and the phone froze.
I removed the battery and restarted the phone but it now often freezes on the LG logo. When it does occasionally start up the touch screen will not respond so I cannot get past my lock pattern. If I press the stand by button at the top of the phone, the screen goes off and cannot be turned on again, but the phone is still running - as I can tell this when connected to the computer.
I don't have my phone rooted and do not know much about that. I was hoping there was a way to fix this without having to lose all of my data or root/mod my phone. Otherwise I would be happy just to have my phone working.
Can anyone please help with this problem or tell me why the touch screen will not respond the times it does start up?
Cheers
UPDATE - I started the phone holding the volume button down and went into the recovery mode. I'm not sure exactly which option I then selected, as I hit the home key a couple of times, but I think it was "Clear cache and recovery" or something similar.
The phone managed to start back up with all my apps and photos, etc. Although I had to go through the startup wizard again and sign into the Market, LG World, etc.
Now I have a problem with quite a few of my apps. Whenever I click on them, they start very briefly and then I get the message "The application had stopped unexpectedly. Please try again" and have to force close. This happens with apps such as Adobe Reader, GTA 3 and Viber, so it's not a specific type of app.
I also noticed with the few apps that work, data is missing from some and not others. For example, I still have high scores in one game, but not in another.
Does anyone know what the problem is here or why this recovery is maybe causing this?
Thanks very much
Still haven't fixed this problem if anyone could please help. Most of the apps before the recovery still force close upon starting.
Some of these can be fixed temporarily by moving to phone/SD depending on location, but this only lasts for so long, before I have to move again. Others will open up each time as though it's the first opening of the app, e.g. Do you accept....
Apps downloaded after the recovery seem to work fine.
Any suggestions people?
Hi XDA, long story short:
my Nexus 5 broke this morning. The power button stopped responding and the phone entered in a boot loop. This problem has been plaguing the N5 for months. I took it to repair and they fixed the button, but they shorted the board and the screen is not showing anything, neither responding to any input. -- At least they comped the repair (ಠ_ಠ) --
I can't send it to Google because it has been opened, it was rooted, and I have critical information on the phone that they will delete. Also, my warranty has expired, so there's that.
This info is proof against my last employer for wrongful termination. I received it minutes before having the problem and didn't have the chance to back it up.
The phone is working, I can hear it receiving e-mails and texts. What I need is to be able to see the screen and control it through my Mac so I can log into Titanium and upload a backup. I figured the easiest way would be through ADB, but I'm not a developer, I'm practically an ignorant tech-wise and I don't want to f*ck it up.
Any help is greatly appreciated.
Thanks a lot.
Hey guys, I'm having some serious issues with a stock LG Sunrise (LGL15G). My phone was working perfectly fine last night right before I went to bed, however, when I woke up this morning it started to lock up and wasn't responding so I did what any normal person would do and I went to power off and restart. Now when the phone restarted I got an error message saying "Unfortunately, the process com.android.systemui has stopped." I clicked the OK button however the message kept coming back no matter how many times I clicked it. I them proceeded to pull the battery out (the phone was not allowing me to select my power off option while holding the power button) and replace it and start up the phone. This time I got a black background and the same message and if I press it through about 20-30 times it finally disappears however, I can not do anything with the phone none of the options work except for the power option when i hold the power button. I've tried booting into safe mode and was able to work around the error (with extremely quick timing and proper clicking of the setting button and tried to do a reset however it's blacked out according to server policy. This phone is completely stock with no root/custom recovery, and I can not seem to find a way to boot into a stock recovery for this phone. I know that some of the LG phone did not come with a stock recovery installed but I have no idea how I can fix this issue. I know this isn't a support group but I've been having a close to impossible time trying to find information on the LG Sunrise since it's not a popular phone, I just need guidance to anyone who has any information on this and any possible solutions.
XDA Visitor said:
Hey guys, I'm having some serious issues with a stock LG Sunrise (LGL15G). My phone was working perfectly fine last night right before I went to bed, however, when I woke up this morning it started to lock up and wasn't responding so I did what any normal person would do and I went to power off and restart. Now when the phone restarted I got an error message saying "Unfortunately, the process com.android.systemui has stopped." I clicked the OK button however the message kept coming back no matter how many times I clicked it. I them proceeded to pull the battery out (the phone was not allowing me to select my power off option while holding the power button) and replace it and start up the phone. This time I got a black background and the same message and if I press it through about 20-30 times it finally disappears however, I can not do anything with the phone none of the options work except for the power option when i hold the power button. I've tried booting into safe mode and was able to work around the error (with extremely quick timing and proper clicking of the setting button and tried to do a reset however it's blacked out according to server policy. This phone is completely stock with no root/custom recovery, and I can not seem to find a way to boot into a stock recovery for this phone. I know that some of the LG phone did not come with a stock recovery installed but I have no idea how I can fix this issue. I know this isn't a support group but I've been having a close to impossible time trying to find information on the LG Sunrise since it's not a popular phone, I just need guidance to anyone who has any information on this and any possible solutions.
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Hi, thanks for using XDA assist!
First, please create an account so you can post in other forums.
It sounds as if you may need to boot to recovery, and preform a factory reset.
After creating your account, you can ask for more help here:
http://forum.xda-developers.com/showthread.php?t=2259645
Good luck!
I forgot that I had an account on this site however never used it. However I have posted in that forum and like stated above I can not get the device to boot into a recovery mode what so ever/
Smartbox11 said:
I forgot that I had an account on this site however never used it. However I have posted in that forum and like stated above I can not get the device to boot into a recovery mode what so ever/
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Thank you for responding. Please wait for a response in the other thread.
Thread closed.