FM radio not working - Moto G 2015 Q&A, Help & Troubleshooting

I'm having trouble with the stock radio app. I'm rooted, running latest stock firmware and every time I launch the app it stays grayed out and eventually throws up an error saying the radio is not working and to restart my phone. I've tried rebooting, clearing cache, even uninstalling and reinstalling, still no go. Anyone else experience this?

bama78792000 said:
I'm having trouble with the stock radio app. I'm rooted, running latest stock firmware and every time I launch the app it stays grayed out and eventually throws up an error saying the radio is not working and to restart my phone. I've tried rebooting, clearing cache, even uninstalling and reinstalling, still no go. Anyone else experience this?
Click to expand...
Click to collapse
No, I'm rooted on stock and mine works. It sounds like yours is trying to work. Mine stays greyed out until I hit "Play through speakers" in the little pop-up. I'm guessing you don't get that notice to plug in earphones or play through speakers do you. Are you starting it with earphones plugged in? If not, try plugging in earphones first.
I'm not sure why they even give the option to play without earphones, I'm less than a mile from a strong FM station and I pick up nothing on the speaker. I do have an old earphone that I cut off and plug in for an antenna if I do want to use the speaker.

Related

Strange Bluetooth issue

Since I got my phone on release day and I haven't been able to use it to make calls in my 2012 mazdaspeed3. My other phones have worked fine so I thought I needed a software update on my radio. Well everything is up to date and that didn't fix it.
The problem is when I make or receive a phone call the Bluetooth will connect and disconnect every 5-10 seconds. This makes it impossible to talk on the phone.
So I have tried stock roms, sense based roms, and all the CM based roms and they all did the same thing. Yesterday I was trying to figure it out so I sat in my car in the garage and the phone was in a constant connect disconnect loop. During this time I was disabling apps and services hoping to stop it when all of a sudden I turned off WiFi and it stopped. I then called my wife and had a 10 min conversation with no problems. So I now run a tasker profile that when Bluetooth connects it turns off WiFi so I can make calls. The problem is I have a nexus 7 dash mounted and I use the WiFi hotspot to run apps.
So after all that, does this sound like a hardware issue or a software issue? Should I return my phone for an exchange? Thanks for the help
Sent from my HTC6525LVW using Tapatalk
smalltownbird said:
Since I got my phone on release day and I haven't been able to use it to make calls in my 2012 mazdaspeed3. My other phones have worked fine so I thought I needed a software update on my radio. Well everything is up to date and that didn't fix it.
The problem is when I make or receive a phone call the Bluetooth will connect and disconnect every 5-10 seconds. This makes it impossible to talk on the phone.
So I have tried stock roms, sense based roms, and all the CM based roms and they all did the same thing. Yesterday I was trying to figure it out so I sat in my car in the garage and the phone was in a constant connect disconnect loop. During this time I was disabling apps and services hoping to stop it when all of a sudden I turned off WiFi and it stopped. I then called my wife and had a 10 min conversation with no problems. So I now run a tasker profile that when Bluetooth connects it turns off WiFi so I can make calls. The problem is I have a nexus 7 dash mounted and I use the WiFi hotspot to run apps.
So after all that, does this sound like a hardware issue or a software issue? Should I return my phone for an exchange? Thanks for the help
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Borrow the ole ball and chain's phone and see if it acts the same way.
Tried it. It works fine in my car, she has an S4. My phone also does the same in her car...
Sent from my HTC6525LVW using Tapatalk
Sounds like u need to swap it out for a replacement. Never had an issue unless using custom kernals.
deeznuts said:
Sounds like u need to swap it out for a replacement.
Click to expand...
Click to collapse
^ ^ What he said^ ^
Weird...
My M8 should be here today and I have a 2010 Mazdaspeed3. I hope this isn't an issue with all of them. Although, my MS3 has a long history of it's bluetooth not getting along with HTC phones.
Did you have any issues?
Sent from my HTC6525LVW using Tapatalk
smalltownbird said:
Did you have any issues?
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
So far, no. It took me like 20 minutes to get the phone to pair but once that was done it hasn't disconnected at all. I have music constantly streaming through Bluetooth to the car and I've taken a couple calls with no issue.
having the same issue here. My vehicle is a 2013 Ford F150 with Sync.
Worked up until about a day ago .. Now i can't get stock or aosp roms to lock in bluetooth
jdebutts said:
having the same issue here. My vehicle is a 2013 Ford F150 with Sync.
Worked up until about a day ago .. Now i can't get stock or aosp roms to lock in bluetooth
Click to expand...
Click to collapse
Have you tried clearing data and cache in settings?
the Red Viper ROM
I am having the same issue.
It is connecting and disconnecting repeatedly, and it is SUPER annoying because it essentially renders my pebble watch useless.
For a while i was using the Automatic Link (car link) and was getting 'bluetooth share has stopped' errors, but found that when I stopped using the Automatic app it helped a little bit (stopped giving me the 'share has stopped' error), but it still connects and disconnects repeatedly.
The weirdest thing about this is that when I first got this phone I wasn't having this problem, everything was working fine for the first month or so, but it seems to keep getting worse.
I have tried wiping cache, dalvik, fixing permissions, etc. and have not had any luck, but I don't want to do a complete wipe of all my data and lose my text messages, etc. unless ABSOLUTELY NECESSARY, since there are images and things in there that I continually refer to for work, and I have not found that titanium backup restores them very reliably.
Has anybody had any luck with this issue? Could it be a defective device? It seems to me like it should be a software problem because it is not something I was having problems with from the start...
I am very frustrated with this, even more so because I love this phone so much. I have never had a phone that I liked as much as this one, usually the first thing I do is install an AOSP rom, but I even like Sense 6 in some ways. With Nova Launcher's 'OK Google' hotword support this phone is a dream come true... if only the bluetooth worked.
jonkunke said:
I am having the same issue.
It is connecting and disconnecting repeatedly, and it is SUPER annoying because it essentially renders my pebble watch useless.
For a while i was using the Automatic Link (car link) and was getting 'bluetooth share has stopped' errors, but found that when I stopped using the Automatic app it helped a little bit (stopped giving me the 'share has stopped' error), but it still connects and disconnects repeatedly.
The weirdest thing about this is that when I first got this phone I wasn't having this problem, everything was working fine for the first month or so, but it seems to keep getting worse.
I have tried wiping cache, dalvik, fixing permissions, etc. and have not had any luck, but I don't want to do a complete wipe of all my data and lose my text messages, etc. unless ABSOLUTELY NECESSARY, since there are images and things in there that I continually refer to for work, and I have not found that titanium backup restores them very reliably.
Has anybody had any luck with this issue? Could it be a defective device? It seems to me like it should be a software problem because it is not something I was having problems with from the start...
I am very frustrated with this, even more so because I love this phone so much. I have never had a phone that I liked as much as this one, usually the first thing I do is install an AOSP rom, but I even like Sense 6 in some ways. With Nova Launcher's 'OK Google' hotword support this phone is a dream come true... if only the bluetooth worked.
Click to expand...
Click to collapse
Sounds like the common theme may be root for whatever reason. I assume when you first had the phone and it worked that you were not rooted? Possible issue?
Sent from my SM-N900V using Tapatalk
jonkunke said:
I am having the same issue.
It is connecting and disconnecting repeatedly, and it is SUPER annoying because it essentially renders my pebble watch useless.
For a while i was using the Automatic Link (car link) and was getting 'bluetooth share has stopped' errors, but found that when I stopped using the Automatic app it helped a little bit (stopped giving me the 'share has stopped' error), but it still connects and disconnects repeatedly.
The weirdest thing about this is that when I first got this phone I wasn't having this problem, everything was working fine for the first month or so, but it seems to keep getting worse.
I have tried wiping cache, dalvik, fixing permissions, etc. and have not had any luck, but I don't want to do a complete wipe of all my data and lose my text messages, etc. unless ABSOLUTELY NECESSARY, since there are images and things in there that I continually refer to for work, and I have not found that titanium backup restores them very reliably.
Has anybody had any luck with this issue? Could it be a defective device? It seems to me like it should be a software problem because it is not something I was having problems with from the start...
I am very frustrated with this, even more so because I love this phone so much. I have never had a phone that I liked as much as this one, usually the first thing I do is install an AOSP rom, but I even like Sense 6 in some ways. With Nova Launcher's 'OK Google' hotword support this phone is a dream come true... if only the bluetooth worked.
Click to expand...
Click to collapse
you need to let HTC backup app take care of backing up your texts etc...what if you dropped the phone in the toilet tonight or got pushed into a pool?
this app is free...will backup your stuff daily or on demand and will restore email accounts/texts/desktop/apps/blinkfeed settings etc.
http://www.androidfilehost.com/?fid=23329332407589902
install that, backup to the cloud (uses Google drive) and then continue troubleshooting without fear of losing stuff.
Sent from my SM-T320 using Tapatalk

RE: Speakers not working

RE: Speakers not working
Hello, my 1+ was working fine yesterday. I charged up my home to 100% when sleeping, when I woke to watch a XDA video on Youtube. There were no sounds coming from the speakers.
I called my phone, the ringer didn't sound off but I was able to hear what the other end of saying. I put on headphones and it worked.
I tried resetting Synapse, rebooting, power off. I made sure the volumes were on. Nothing worked.
Yesterday I installed Facebook app and Messenger, before I slept.
Update:
Oh it works now.
I used Clean master app. And rebooted phone.
I would like to know if that didn't work, what would be an appropriate step to take?
Thank you in advance.
It didn't work again after I went back and changed the Synapse settimgs. These settings has always worked before. I don't know why it doesn't now. I tried the method above and it doesn't work still.
Update:
I cleared the Synapse data and rebooted. It works now.
This step didn't work before as mentioned above, but it worked now.
How come?
Dont use the Sound Control Lock in sound section....i was having same problem and took that setting back off
Speaker not working
hi everyone,
I appear to have the same problem. My speakers aren't working but my earphones and bluetooth speakers are.
the comments above didn't fix anything.
any ideas?
I have the same issue. No external speaker sound. Playing youtube or video clips. just wondering if other people has resolve this? thx
I appear to have the same issue. It appears the phone 'thinks' my earbuds are plugged in while they're not. That results in the speaker not working when I tried to play sound over the speakers and the earpiece not working when I try to call people. I have to put the phone manually on speaker while calling or use earbuds. I am not sure, but I think the problem might be related to the google play app. Rebooting does not work, neither the new version of google play that got isssued today solves the problem.
I could probably try installing soundabout or such app, but that's a bandaid and not a real solution, so I wait for now for a real solution.
edit: Installing Soundabout does not make a difference.
Doncock said:
I appear to have the same issue. It appears the phone 'thinks' my earbuds are plugged in while they're not. That results in the speaker not working when I tried to play sound over the speakers and the earpiece not working when I try to call people. I have to put the phone manually on speaker while calling or use earbuds. I am not sure, but I think the problem might be related to the google play app. Rebooting does not work, neither the new version of google play that got isssued today solves the problem.
I could probably try installing soundabout or such app, but that's a bandaid and not a real solution, so I wait for now for a real solution.
edit: Installing Soundabout does not make a difference.
Click to expand...
Click to collapse
i've got the similar issue.
i suspect the MiKey for the culprit or after flashing oxygen modem
Same trouble here..
Hi! I have the same trouble since yesterday, I have tried wiping all, reset as factory settings, changing roms (from cm12 nightlies to colorOs), reinstalling audio fx and trying with viper4android.. I Don't Know what else to try.. Did you find a solution?? Thanks!
speaker issue solved
I had the same issue. The speaker didn't respond except for alarms & ringtones.
There is an issue with the 3.5mm jack.
Try the putting headfone in & out couple of times.
The speaker will turn on.
skyhonor said:
Update:
Oh it works now.
I used Clean master app. And rebooted phone.
I would like to know if that didn't work, what would be an appropriate step to take?
Thank you in advance.
Click to expand...
Click to collapse
Thanks this worked for me
Yeah, I'm having these issues as well. I moved my motherboard to another OPO and it seems like the speaker I/O just doesn't work anymore. I can try these solutions, but I'm pretty sure that wiping the entire system and installing different firmwares (ROMs) would fix the issue. I'm quite vexed, to be honest.
My right speaker stopped working after taking my phone from the service center. I gave my phone to change display! My phone speaker is just dead
Speakers mic not working OnePlus X
Hii guys,
I have a sudden peculiar problem.
The left speaker as well as the mic and earpiece speaker are not working.
When I make or receive a call, the dialer crashes.*A terrible state when the phone problem affects basic functions like making calls (basic purpose of a mobile phone).
I have tried factory reset as well, But no magic!
Any immediate help is more than appreciated!!
Thanks
I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.
jeppoo1 said:
I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.
Click to expand...
Click to collapse
Lol,kidding,right?
Mr.Ak said:
Lol,kidding,right?
Click to expand...
Click to collapse
Well, I can see why you think I'm kidding because I myself didn't want to trust the OnePlus clerk but I'm not kidding at all.
I was amazed too, it actually worked that way: I installed the program, cleaned, rebooted and the speaker was working again.
So maybe it was a software issue after all.
At least people can try this solution because it is so much simpler than rooting your phone / installing Bootloader etc.
Clean Master Works for Me
jeppoo1 said:
I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.
Click to expand...
Click to collapse
Surprising this works for me after multiple reboots and cache cleaning from recovery mode.
More specific information on how I go about with cache cleaning:
In Clean Master:
1. Clean junk files. Grant permission for cleaning more junk files when asked.
2. Continue to "Advanced Cleaning" and remove Phone Junk.
Optional (Found this works when camera or Media-related apps began FC-ing, along with speaker not working):
In ES File Explorer:
1. Go to APP
2. Switch from "User Apps" to "System Apps"
3. Long press on "Media Storage", choose "Properties", choose "Storage", then choose "CLEAR DATA" and "CLEAR CACHE". (System-based phone ringtones and message ringtones will not work for a while until the phone automatically regenerates this info, you don't have to do anything, just wait for the phone to do it's job).
Reboot
1. Reboot and select reboot into recovery.
2. Select "Advanced Wipe", then select "Wipe Cache".
3. Reboot System.
Repeat the above 2-3 times if the first attempt doesn't fix the issue. Usually more phone junk is discovered after second reboot.
Hope this helps!

Can't hear any audio during an incoming call

I am using a non-rooted stock rom based Moto G 2015, XT1550.
Sometimes when i accept a call, I can't hear anything but the caller can hear my voice perfectly, that is the mic is still working.
This occurs only once or twice during the day and only when somebody calls me. Unfortunately the 30 day return/replacement period is over so I can't return the phone and my network receptions seems to be ok.
Theses are the steps I have taken to try to resolve the issue on my own but without any fruitful result:
1.Tried factory resetting the phone.
2.Wiping cache partition
3. Rebooted the phone
4.When this issue occurred tried plugging in the headphone, switched to the loudspeaker,
placed the in-call volume to the maximum but none of this produced any audio output.
5. Tried testing the earpiece using the service mode *#*#2486#*#*, worked OK.
When I faced this problem I wasn't listening to music or using any apps(like if the audio was routed to the headphone port and not switching back to the earpiece).
6.This happened before and after the recent stage fright update.
7.Disabled OK Google detection.
8. Moto assist was also off.
My data and bluetooth are always off, I am not using any new or unfamiliar apps that might cause this issue. Could this be a hardware issue? Please advise me on how to fix this issue...Really need your help :crying:
If I could find any fix I will update this post soon.
Try flashing the stock firmware, maybe that helps it.
(Warning: downgrading can cause problems)
HelpMeruth said:
Try flashing the stock firmware, maybe that helps it.
(Warning: downgrading can cause problems)
Click to expand...
Click to collapse
I am already on the stock rom.
Amardeep1992 said:
I am already on the stock rom.
Click to expand...
Click to collapse
Yes i know, but try reflash it with fastboot.
maybe that will work
ps: if you are ganna do that backup your data

Bluetooth suddenly stopped working

Hey guys,
yesterday I noticed that Bluetooth is switched off on my S7. I tried to switch it on again, but the slider/button in the bluetooth menu just stays gray, even though it moved to the right. It looks like the phone is not able to start blutooth for whatever reason. WiFi works without a flaw. My phone is completely stock, no root, no knox, no custom rom. I'm on stock rom G935FXXU1DQJ1
Any ideas how to fix this?
Try to perform a hard reset. Maybe there is a bug in your phone.
RossTeagan said:
Try to perform a hard reset. Maybe there is a bug in your phone.
Click to expand...
Click to collapse
Well I was hoping to find a solution without having to wipe everything. Without knowing if it will fix the issue, it would take me several hours of lifetime to setup the phone from scratch.
Ok - this is very strange. I'm still using the phone currently as it is and I'm wearing my Gear S2 smartwatch to at least know what time it is, but throughout the day bluetooth actually turned a few times on, synchronized with the watch and suddenly switch off again.
I was trying to stream music to a bluetooth speaker during one of the phases in which bluetooth was working, but the music stops after several seconds and bluetooth switches off again.
What the ....?
Ok I think I fixed it. Resetting all connectivity settings did the trick for me. Although I now need to reconnect to all the devices and WiFis. Still better then doing a factory reset

Bluetooth audio streaming problems after Oreo Update

Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
When im paired up with the stereo in my work truck i noticed a pop every now and then.
stefilie said:
Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
Click to expand...
Click to collapse
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
ScottOverly said:
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
Click to expand...
Click to collapse
Try factory reset, it worked for me. Good luck!
Yes, I'm having the same issue with bluetooth connection and the same Blue Tiger Elite. Just got off the phone with Verizon tech person he is thinking my headset is old enough technology that it won't stay connected.
Steve Phillips

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