Possible water damage - Galaxy S6 Q&A, Help & Troubleshooting

Hey guys. My other half has the S6 as do I and about a month after having it she dropped it on the kitchen floor and if I remember right the home button stopped working and a day later it was working fine again.
About a month after she got water on/in her phone I don't remember how this happened but the power button and home button stopped working BUT I could hold power and volume up/down and that would work to get the phone restarted which is odd as power button wouldn't work any other way. Anyway I did that twice and the power button was working fine again but home button was still dead. She left the phone under her pillow overnight as she does every night and the home button worked again.
Around a month or so later and she drops the bloody thing in the toilet! Fished it out rapidly and power button worked but home button didn't but the screen kept going on and off. I put it in rice for a day and the home button worked and so did power button BUT a day later the home button died. A month after this the power button works but then doesn't work for hours at a time and then works again for hours at a time.
My question is, is there anything I can do/try to get these buttons working fine again? I'm guessing not but its always nice to make sure. Every other aspect of the phone is perfect still.
Thanks in advance
Sent from my SM-G920F using XDA Free mobile app
Sent from my SM-G920F using XDA Free mobile app

Lol I'd say buy your Mrs a waterproof case

After a while, the water damages more components from my past so I'd get the phone fixed by Samsung if KNOX isn't tripped

Rekan_ said:
After a while, the water damages more components from my past so I'd get the phone fixed by Samsung if KNOX isn't tripped
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Click to collapse
Yeah her phone today started randomly popping up Google now just after the power button stopped working again lol. Surely Samsung would charge an extortionate price?
Sent from my SM-G920F using XDA Free mobile app

undeadadd said:
Yeah her phone today started randomly popping up Google now just after the power button stopped working again lol. Surely Samsung would charge an extortionate price?
Sent from my SM-G920F using XDA Free mobile app
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Click to collapse
I wouldn't know haha, all I know is that Samsung offer 2 year warranty. Hopefully they would replace the device for you for a reduced price (maybe £200) like Apple do.

In the states, water damage is usually considered BER (Beyond Economic Repair)

Related

[Q] Power button sunken

Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Anyone else experiencin this with the power button on their Infuse? Volume controls seem as new but the power button.... each day is getting more sunken and i mean i really take care of the Infuse, i havent dropped it not ONCE, havent got it on small palces that may have harmed the button etc... its just from on/off use...
It sometimes bugs me off a lot when i have a hard time to turn the infuse screen on....
Should i think of a change or repair?
I've started to notice this as well. I've had my infuse for just over 2 months, and my power button is mushy now. It used to give a satisfying click, where there was no mistaking that I had clicked it, now its soft and rarely clicks. I haven't dropped mine either, so its just regular wear and tear I guess. If it gets too bad I'll probably go for an exchange.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
koriotto said:
Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Anyone else experiencin this with the power button on their Infuse? Volume controls seem as new but the power button.... each day is getting more sunken and i mean i really take care of the Infuse, i havent dropped it not ONCE, havent got it on small palces that may have harmed the button etc... its just from on/off use...
It sometimes bugs me off a lot when i have a hard time to turn the infuse screen on....
Should i think of a change or repair?
Click to expand...
Click to collapse
Not normal - return that thing to stock and send it in for warranty service before the power button fails on you.
koriotto said:
Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Should i think of a change or repair?
Click to expand...
Click to collapse
I agree with Entropy512, this is not normal, bring it back before it fails.
Alright tnks everyone, guess even some other users have had the same experience i wont take it as a "normal" sign and ill go get it changed.
Thnks
I'd also suggest using "Lock Screen" from the market place. That way you don't have to use the hardware key to lock your screen. Preserve that power button a little longer.

Broken Power Button?

Anyone know any at home fixes for a broken power button? I don't want to mail it off to some one i have another phone I just would like to get this one working.
well i got it to work i took it apart and sprayed like a half can of air duster on the switch and contacts its working.... for now
My Infuse power button stuck about six months ago. I fixed it with some positive reinforcement (smacking it against the windowsill) but that only lasted for about a month. I ended up having to use my old iPhone 3G until a voltage problem killed it this past Sunday. My solution for fixing the Infuse? Ripping the power button right out. I pried off the plastic button, revealing a tiny metal bracket holding the white button itself. I promptly removed both parts and the phone booted after being plugged in for a while. Obviously, it didn't get stuck in the bootloop. I installed an app called No Lock which allows me to wake the phone with the volume rocker and it's been smooth sailing from here. Probably not the fix you guys wanted to hear, but it worked for me.
The day people actually take the time to search will be the day the world ends lol
About 10 threads below this one is a nice guide for fixing it with different methods http://forum.xda-developers.com/showthread.php?t=1996709
Glad you figured it out though
Sent from my HTC Holiday using Tapatalk 2

i727 skyrocket stuck in continous reboot loop and doesnt get past start screen

I I have a Samsung Galaxy S2 Skyrocket i727 (with stock firmware and ROM), i dont have a SD card and not too many apps installed either, maybe 10-15 apps at most. Today while the phone was in my pocket it just went into this continous reboot cycle, it reboots, gets to the AT&T splash screen and then reboots again and then this goes on forever.
I googled the hell out of this issue but cant seem to find a solid solution and hence hoping u guys can help.
I cannot get into recovery mode cause it never gets past the splash screen
I cannot seems to perform a hard reset (power button + volume key) , it just reboots again.
I tried plugging the phone and connecting via USB but it doesnt help either, it reboots before the computer can detect the phone.
Hope u guys can help ? life without android is no fun...
Stuck power button
Sent from my SGH-I727 using Tapatalk 2
The_Blue_Waffle said:
Stuck power button
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
anyway to fix it or m i close to a paperweight by now. I do not have warranty on this phone
I explored the stuck power buton option and lightly banged the phoen around in hopes that it would let loose but no luck.
The_Blue_Waffle said:
Stuck power button
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
This. Google "stuck power button Skyrocket" for info on a fix.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
needle arounf the edges of the button works majority of the time if not then have fun with the google search
Sent from my SAMSUNG-SGH-I727 using xda premium
T.J. Bender said:
This. Google "stuck power button Skyrocket" for info on a fix.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Hulk Smash
Try a different battery
alienn4hire said:
Try a different battery
Click to expand...
Click to collapse
...
A new battery will do nothing to fix a stuck power button.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
crashpsycho said:
needle arounf the edges of the button works majority of the time if not then have fun with the google search
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
I had this same issue with my LG Phoenix, I tried the needle around the power button, and that popped it back to normal. Apparently I held the button down to a side and it got stuck even though the actual button part was in it's "normal," position.
However it did reboot several more times after I got it unstuck. I did remove the back & battery, & unplugged it. Let it sit for a few minutes, after that I put the USB cable back in, then pressed the power button, put the battery back in and pressed the button again, and it went through the normal reboot process.
Just wanted to give you guys an update that i started cleaning the part around the edges as some folks suggested and that failed. then tried smacking around and blowing air into and that failed. Then took the entire phone apart and cleaned it several times using different techniques and sad to say that it all failed and i m SOL.
Bummer but it is what it is and i was quiet happy with that phone.
asfi99 said:
Just wanted to give you guys an update that i started cleaning the part around the edges as some folks suggested and that failed. then tried smacking around and blowing air into and that failed. Then took the entire phone apart and cleaned it several times using different techniques and sad to say that it all failed and i m SOL.
Bummer but it is what it is and i was quiet happy with that phone.
Click to expand...
Click to collapse
Did you offer up Bacon to the phone as a snackrifice?
I'm sorry that none of these options worked out for you.
Its very easy to open I changed a motherboard for a hard bricked i727 very easy to change power button or unstuck it
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
intelxtreme said:
Its very easy to open I changed a motherboard for a hard bricked i727 very easy to change power button or unstuck it
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Where does one find a power button for the skyrocket (the one attached to the motherboard)? The closest thing I could find was this:
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-skyrocket-power-button-repair/
It is a repair service though and I live in Canada, I would prefer if I could just order that part. I have been to few repair shops that cant do anything because this power button is hard to find. I opened up the motherboard and the power button clicks fine, so I think it probably has to be replaced.
Freezing the phone
I had the same issue, came here and read all the things about the stuck power button and needing to replace whatever is beneath it. My friend works in aerospace and had told me about one of the things they need to worry about is temperature causing wire shrinkage due to temperature. For whatever reason, I decided to use that logic and throw my phone in the freezer wrapped in a dry rag. 30min later and the phone finally worked after 8 hours of the boot loop/no boot. That was around November and I haven't had an issue with it since (until today, but it is a different issue).
nobel662 said:
I had the same issue, came here and read all the things about the stuck power button and needing to replace whatever is beneath it. My friend works in aerospace and had told me about one of the things they need to worry about is temperature causing wire shrinkage due to temperature. For whatever reason, I decided to use that logic and throw my phone in the freezer wrapped in a dry rag. 30min later and the phone finally worked after 8 hours of the boot loop/no boot. That was around November and I haven't had an issue with it since (until today, but it is a different issue).
Click to expand...
Click to collapse
can any one else confirm this? my phone keeps shutting off. when the screen is black, itll vibrate every second. im assuming its another stuck power button.
Boot loop!
thilly said:
can any one else confirm this? my phone keeps shutting off. when the screen is black, itll vibrate every second. im assuming its another stuck power button.
Click to expand...
Click to collapse
I have just fixed mine!!!!
There is a little battery on the circuit board when you take apart the phone. It looks like a small watch battery. Top side is and bottom side are opposite polarities.
I had the exact same symptom. Sometimes just pressing the power button momentarily would bring up the power down menu, then I knew to press it a bunch of times because it was stick. If I didn't eventually it would turn off and vibrate constantly. It kept getting worse.
I measured with an ohm meter and the button itself seems fine so I figured maybe the digital logic relating to the button itself is faulty. So I shorted the little battery on the board (do this only for a brief period, no more than 1s) and put it back together.
Its behaving perfectly normally. I was also getting weird artifacts during video playback before, kind of like what failing solder would do on a bga gpu. It fixed that too.
So I think its similar to that problem some laptops have, where it wont turn on until you remove the battery, hold the power button down a couple times, and then plug it in. It seems a complete circuit discharge fixed this problem at least for me.
If people are interested I can try to find a picture
removed link
In that picture its the silver shiny metal circle. To short it you connect the bottom soldered part to the metal plate on top of the battery. This comlpetely drains all circuits.
So I think a lot of these problems are caused by a phantom charge. In any sense, Im very very happy
Also this could explain why the fridge method worked. Cooling the battery can significantly drop its charge, however I would advise against the cooling method if possible.
EDIT: blah cant post links... if anyone needs the image pm me your email
coolerbean said:
Where does one find a power button for the skyrocket (the one attached to the motherboard)? The closest thing I could find was this:
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-skyrocket-power-button-repair/
It is a repair service though and I live in Canada, I would prefer if I could just order that part. I have been to few repair shops that cant do anything because this power button is hard to find. I opened up the motherboard and the power button clicks fine, so I think it probably has to be replaced.
Click to expand...
Click to collapse
You'd need to find a friend or local electronics repair shop, but I ordered some here:
http://www.etradesupply.com/oem-samsung-galaxy-s-ii-skyrocket-sgh-i727-power-button.html.
The buttons are $0.99 USD if you buy 2 or more ($1.05 CAD), but 5-7 day business shipping is like $16.99. Still cheaper than a replacement phone, and it's an easy fix for an electronics person or electronics/tv/computer repair shop... At the rate these power buttons have had reported failures, and for the price, I'd get a couple of them in case the replacement fails in the future...
If my wife keeps squeezing the power button on her phone when some crappy app she has wigs out, I'll be needing my second button sooner rather than later...
why when one person says it something everyone band wagons on that idea. i actually had the same issue my skyrocket couldn't go pass the "samsung" screen. all i did was flash a new rom or i just restored an old backup
phillytothemax said:
why when one person says it something everyone band wagons on that idea. i actually had the same issue my skyrocket couldn't go pass the "samsung" screen. all i did was flash a new rom or i just restored an old backup
Click to expand...
Click to collapse
Then it was user error or a bad flash. And that's software, not hardware.
Skyrocket power buttons are known to fail. I believe Samsung has even acknowledged this.
When your phone randomly goes into a 1-second vibration cycle, sometimes showing the reboot menu beforehand without pressing the button, more than likely it's the power button that has either failed or is sticking.
With my wife's phone, the button was not sticking, and usually lightly tapping the phone at the right angle on your lap or the counter would break the vibration cycle and let it boot up, until the next random power button press and vib cycle would happen.
Button replaced, same exact ROM, and problem gone. :thumbup:
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
asfi99 said:
I I have a Samsung Galaxy S2 Skyrocket i727 (with stock firmware and ROM), i dont have a SD card and not too many apps installed either, maybe 10-15 apps at most. Today while the phone was in my pocket it just went into this continous reboot cycle, it reboots, gets to the AT&T splash screen and then reboots again and then this goes on forever.
I googled the hell out of this issue but cant seem to find a solid solution and hence hoping u guys can help.
I cannot get into recovery mode cause it never gets past the splash screen
I cannot seems to perform a hard reset (power button + volume key) , it just reboots again.
I tried plugging the phone and connecting via USB but it doesnt help either, it reboots before the computer can detect the phone.
Hope u guys can help ? life without android is no fun...
Click to expand...
Click to collapse
I have a repair shop and i fix these issues with no problem. the only issue im located in Puerto Rico. when the power button gets stuck is because of heavy use, a fall or something that makes a lot of pressure to it and the copper contacts inside the button stay making contact. this is know to happen to i727-i717-i997-i897 and some other galaxy s1 s2 models.
i attached the picture of the power button.

I'm starting to lose hope in my Nexus S? Help?!

I've had my Nexus S for over 8.5 months now. (since February) I've always loved the phone and was glad that it received the recent jelly bean update.
However recently, my phone is just plain dying. Ever since last week, I've been experiencing frequent freezing when browsing or on instagram etc. It's happened 3 times in the past 5 days. Could it be an app or process that's causing this? I'm not sure.
Another problem I've been facing, (the most annoying of all) is my power button. Yesterday, the power button started to die. I click on the power button to put my phone in standby and bam, suddenly it doesn't work. I'm not sure if some dust could be stuck in there or something. Sometimes when I press it to put my phone on standby, it asks me to turn off my phone, as if I had done a long hold. Strange. The only way to fix the problem is by clicking the power button repeatedly (about 15 times) and then it works again for a while.
One more problem... My phone screen becomes completely useless in one small area of the screen. The only way to get rid the problem is to leave the screen alone for 10 seconds or click the power button on and off.
Now here's the deal. I don't know what to do. Should I send it in for repair and be 'phoneless' for a month? I have not tried a full wipe, and would rather not. I don't think it would change the problem. I need your opinion? Is anyone have the same issues as me?
I'm very stuck, and have no clue what to do.
Seriously...if you have hardware issues you should send it to warranty.
Try the wipe data first you should wipe it and format the "sdcard" anyway before send it to repair.
The power button in the Nexus is the small clicky type that have the tendency to go bad. For the app freezing issues, it maybe time to do a complete wipe and upgrade to 4.1.2. I'm running SlimBean and its extremely smooth.
Use warranty if you have it, or it might be time to upgrade to a newer Nexus.
Mine broke the power button would only work if I'd drop the phone I dropped it too many times and cracked the screen I'd love to get it fixed but im not sure how much Sammy would charge me
Sent from my GT-I9300 using xda app-developers app
tonyt3rry said:
Mine broke the power button would only work if I'd drop the phone I dropped it too many times and cracked the screen I'd love to get it fixed but im not sure how much Sammy would charge me
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
A broken screen is pretty expensive, but I think Samsung is pretty nice with warranty! I sent my Nexus S with water damage, (it was dried up, but it didn't boot anymore ) and it got repaired for free! I was in my warranty limit btw
Sent from my Nexus S using Tapatalk 2
jojoost said:
A broken screen is pretty expensive, but I think Samsung is pretty nice with warranty! I sent my Nexus S with water damage, (it was dried up, but it didn't boot anymore ) and it got repaired for free! I was in my warranty limit btw
Sent from my Nexus S using Tapatalk 2
Click to expand...
Click to collapse
How long did it take for your phone to be sent back? Like 2 weeks? Hopefully not any longer than that.
My nexus with was in repair for 10 days. They replaced my motherboard. Pretty fast.
Sent from my Nexus S using xda premium

Anyone have their T-Mobile G5 completely die on them?

My phone was at about 26% battery left... Next thing I know I try turning it on after watching a half hour of TV and get no response. Removed/re-seated battery, tried booting into recovery, kept the power cord plugged in for a half hour thinking it was a dead battery.. No luck.... It just wont turn on! Completely stock.. No abuse,drops,spills whatsoever..
Any tips on what else I could try save for taking it back to the store to get it replaced?
Thanks.
Mine wouldn't turn on when I unboxed it. I plugged it in for an hour but never saw any lights or led or acknowledgment of charging then I pushed up and down volume and it turned on. I thought it was dead
Interesting... I left it plugged in overnight..Booted right up but it shutdown right away.. Maybe a bad battery...I guess it's going back today.
I've had my phone up and going for about 3 days now and haven't had a problem since taking it out the box.
No problem here
Sent from my LG-H830 using XDA-Developers mobile app
Mine got progressively worse. It started with the lock button not locking the first try then the second and then the third. Then the fingerprint scanner went. And then the power button/ lock button completely went. I sent it back to T-Mobile and they sent me a new device. It did however cost me some money like $5 or $10.
So if you got insurance it's 5 dollar processing u can call 611 and they can send it out like the guy above me said If u don't have insurance T-Mobile can process the warranty extchange for 20$ through lg or u can do it or self through lg for free but if your in 14 days it's free through the store
yeah 5 or 20 bucks to tmobile, 150 to asurion lol
I bought mine from a wholeseller and brand new and it just died completely for no reason at all. Nothing powered it on.
Sent from my LG-H820 using XDA-Developers mobile app
Sadly, I had this happen to me back in May. Spent the day taking pictures and got back home to place it on the charger. After an hour or so, when to use the phone and it locked up. Had to do a battery pull and could never get it to start again. Ended up calling T-Mo tech support even though I didn't have insurance on it and was past 30 days, they still shipped a new one out. Made sure to put insurance on just in case it happened again.
My power button died during my recent Europe trip.
It started displaying the power menu (like the power button was being held down) several times in a row, and using it as a screen-off button became more and more erratic.
Finally the button stopped working at all. I pulled battery, even tried a factory reset. By some miracle I was able to press the button just right, and it came back on.
Thank goodness for double-tap, otherwise I wouldn't have been able to keep taking photos of my trip!
Rather than deal with T-Mobile and (no) insurance, I just submitted a repair report and Fedex'd it directly to LG (free shipping). I'm currently on my old Samsung Galaxy S4 that I unlocked from Sprint.
Right before I sent it in, I pulled the battery again and was able to get the button to respond about 3 out of 10 presses. I didn't want to risk this on my trip, and this is obviously not acceptable, so I boxed it up- hopefully they are able to recreate the problem and not pass it back to me with no repair/replacement (don't want to be the guy whose car only makes noises when the mechanic's listening).
Hopefully this is a hardware problem that LG can recognize and diagnose for a more robust device, like the boot-loop epidemic on the G4.
Other than that, I love this thing! Great photos during my trip. The wide-angle and long-exposures are my favorite.

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