Why my phone always exit the program automatically? - General Questions and Answers

I used my Huawei Honor 6 for more than one year. And it has been no problem before. However, recently it always exits the program automatically or has no response. What’s wrong with it and what should I do? Any help would be appreciated!

Eriksson1013 said:
I used my Huawei Honor 6 for more than one year. And it has been no problem before. However, recently it always exits the program automatically or has no response. What’s wrong with it and what should I do? Any help would be appreciated!
Click to expand...
Click to collapse
its best to clean your phone occasionally to keep it running good.
if you havent done a factory reset ever, or in a long time, i would backup all your data and pics, then do that.
that should fix it, but if it doesnt, you will have to look into re-installing clean stock on it.

Eriksson1013 said:
I used my Huawei Honor 6 for more than one year. And it has been no problem before. However, recently it always exits the program automatically or has no response. What’s wrong with it and what should I do? Any help would be appreciated!
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Click to collapse
Mostly due to the program hog up too much memory, so the program exit automatically so as to release the memory back to the system. You can uninstall some programs or add the SIM card to expand memory.

Jasmine1012 said:
Mostly due to the program hog up too much memory, so the program exit automatically so as to release the memory back to the system. You can uninstall some programs or add the SIM card to expand memory.
Click to expand...
Click to collapse
Please will you u tell how a sim card can expand memory?

bweN diorD said:
its best to clean your phone occasionally to keep it running good.
if you havent done a factory reset ever, or in a long time, i would backup all your data and pics, then do that.
that should fix it, but if it doesnt, you will have to look into re-installing clean stock on it.
Click to expand...
Click to collapse
Thank you for your reply, I will try to clean up the stock.

Jasmine1012 said:
Mostly due to the program hog up too much memory, so the program exit automatically so as to release the memory back to the system. You can uninstall some programs or add the SIM card to expand memory.
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Click to collapse
As far as I know, SIM card cannot expand the memory, right?

Zaibi95 said:
Please will you u tell how a sim card can expand memory?
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Click to collapse
Eriksson1013 said:
As far as I know, SIM card cannot expand the memory, right?
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Click to collapse
right, the other guy is just plain wrong. im sure he meant to say sd card, but that will only increase storage, and has nothing to with memory, commonly called ram.

bweN diorD said:
right, the other guy is just plain wrong. im sure he meant to say sd card, but that will only increase storage, and has nothing to with memory, commonly called ram.
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Click to collapse
I am sorry to make the mistake. Yes, I meant the SD card. Thank you to point out the error.

Related

recovery question

this might be the stupidest question ever but my storage card went hawywire and showed random files that didnt even have acgualy names. they showed as "∑∑∑∑∑∑.∑∑∑" and showed as 3.37 gigabytes each. so i got scared and deleted them. i also saw two "_cache" folders so i deleted them and next thing i knew i hdidnt have the most important folders anymore(my documents and program files) is there any possible way that i can get everything back? btw, i dont have a computer right now...
well, without a computer, there's nothing you can really do
unless you wanna take it somewhere else..
there's an app called ActiveRecovery7. i recommended it a while ago to someone to restore storage cards.
very very good piece of software
nir36 said:
well, without a computer, there's nothing you can really do
unless you wanna take it somewhere else..
there's an app called ActiveRecovery7. i recommended it a while ago to someone to restore storage cards.
very very good piece of software
Click to expand...
Click to collapse
i dont think i can get a hold of a computer til march-ish but i guess i can wait i mean ill have my diamond by then but i need most of that stuff so its worth the wait.
but thank you so much for the suggestion
isn't there any place you can go to to use a comp for 30mins or so?
actually there is but i forgot my storage card
Check Disk
Hi
You could just try putting the storage card into a windows based computer and running a disk check for errors. I have used this method before to rescue some files but not all. You can do this by:
Start>My Computer>(XRemovable Disk>Right Click>Properties>Tools Tab>Error Checking
Where X is the letter of the card reader as it appears in windows.
Hope that helps
andrew-in-woking
andrew-in-woking said:
Hi
You could just try putting the storage card into a windows based computer and running a disk check for errors. I have used this method before to rescue some files but not all. You can do this by:
Start>My Computer>(XRemovable Disk>Right Click>Properties>Tools Tab>Error Checking
Where X is the letter of the card reader as it appears in windows.
Hope that helps
andrew-in-woking
Click to expand...
Click to collapse
thanks ill try that since activerecovery is not free.
just need to get my memory card!
how could i forget it?
oh well.
honestly, active recovery is worth the price.
it recovers up to 3 layers on physical drives and 2 on digital...
i would buy it just to save something that could go wrong on my pc.

[Q] probably virus

hi guys
I've suddenly found very low internal storage space on my rafael(day before I had definitely more than 250mb free).I looked into the memory and found some strage files and folders-size around 250mb and with generated name (akalkjbgnylkads)SD card is not affected.I've tried to install anti-virus program but it seem to be blocking registry.Also removing was unsuccesful("unable to remove" or "file has changed name.."
Is there a way to boot raphael somehow like normal PC to "emergency mode" (without loading drivers,apps...)?
Or any other ideas?
sorry for my english
Well, I know that SPB Pocket Plus has a safe mode, you could try that. I don't know if its available in the free version.
It sounds like your internal memory is corrupted. It happens rarely, but still, it does happen. You could try scanning the main memory with SK Tools (using storage card tool), but in all likelihood, you need to do a hard reset.
Yup, same thing happened to me a while ago, had files and folders like these in storage card. Sadly, I had to format the card in order to get rid of them, so a Hard Reset will definitely work. Try with SK Tools first, just in case.
apologies for the mistake and my ignorance .... once again I apologize
Looks like you edited and apologize. Thank you
babijoee said:
Looks like you edited and apologize. Thank you
Click to expand...
Click to collapse
you're welcome babijoee !!
thanks everybody...STK Tool didnt crossed my mind...Hard reset solved it just hope it wont happen again

So, new Atrix 2 today... And some problems as well...

Well, today I got my new Atrix 2. Great cell phone so far. It's my first Android, yay!
But here is my problem:
1. It came with a 2gb SD Card, working and everything, but when I take pictures they go directly to the SD... Does anybody know how do I change it so they go to the internal memory?
2. Some applications seem to install on both, the internal memory and the SD (like Skype or Whatsapp). Somebody knows why?
3. Does anybody know how to access the internal memory at all when connecting the phone to the PC?
Thanks a lot for your help!
P.S: Please, forgive my noob-ines and Language.
nahuelarg86 said:
1. It came with a 2gb SD Card, working and everything, but when I take pictures they go directly to the SD... Does anybody know how do I change it so they go to the internal memory?
2. Some applications seem to install on both, the internal memory and the SD (like Skype or Whatsapp). Somebody knows why?
3. Does anybody know how to access the internal memory at all when connecting the phone to the PC?
Click to expand...
Click to collapse
1. Can't...internal storage is for apps only
2. Not too sure that's the case....the way you can tell is go to settings/applications/manage applications and click on the "on sdcard" tab, apps will show up here regardless if they are on the sdcard or not so the way to tell if said app is truly installed on the card is to check for a green checkbox on the right hand side next to said app. The box will be there on all of them, but only the one's that have a green check mark are actually installed on the sdcard.
3. Internal storage is for apps only and is not accessible
916x10 said:
1. Can't...internal storage is for apps only
2. Not too sure that's the case....the way you can tell is go to settings/applications/manage applications and click on the "on sdcard" tab, apps will show up here regardless if they are on the sdcard or not so the way to tell if said app is truly installed on the card is to check for a green checkbox on the right hand side next to said app. The box will be there on all of them, but only the one's that have a green check mark are actually installed on the sdcard.
3. Internal storage is for apps only and is not accessible
Click to expand...
Click to collapse
Well, thank you so much for your help. I didn't know that about the internal memory, it surprises me.
nahuelarg86 said:
Well, thank you so much for your help. I didn't know that about the internal memory, it surprises me.
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Click to collapse
i don't think motorola meant it to be that way honestly, since all the specs released specifically say 8gb internal storage, which in the smartphone world means you can use it for storage. however, this isn't the case.
i think that they have their mtd/partition tables setup wrong and it could be fixed with an update. however, no one knows when an update will be coming and what changes it will bring. i think motorola has placed all their focus on the razr. so we get the shaft.
svtfmook said:
i don't think motorola meant it to be that way honestly, since all the specs released specifically say 8gb internal storage, which in the smartphone world means you can use it for storage. however, this isn't the case.
i think that they have their mtd/partition tables setup wrong and it could be fixed with an update. however, no one knows when an update will be coming and what changes it will bring. i think motorola has placed all their focus on the razr. so we get the shaft.
Click to expand...
Click to collapse
Yeah, that's really bad. It's a very capable cell phone, it shouldn't have as many problems as it has (I read a lot about SD card problems, etc) but you are right, they are focusing more on the Razr (as I read in other websites) which is a bummer...
nahuelarg86 said:
Yeah, that's really bad. It's a very capable cell phone, it shouldn't have as many problems as it has (I read a lot about SD card problems, etc) but you are right, they are focusing more on the Razr (as I read in other websites) which is a bummer...
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Click to collapse
honestly, it doesn't have that many issues. and i think 1 problem is causing multiple issues.
for example, i think that the partitions are not setup correctly, which is causing:
sd rear/write issues
apps 2 sd issues
sdcard pc mounting issues
internal storage being inaccessible issues
app storage memory low notifications
camera write image to sd issue
these are the major issues, but i think they are all tied to 1 single problem. other issues like the can't stop email sync, i can hear myself in my own earpiece and other non-critical problems are just small bugs that can easily be fixed and lived with until said fix.
most other issues i've read seem to either be account related or just user error
svtfmook said:
i don't think motorola meant it to be that way honestly, since all the specs released specifically say 8gb internal storage, which in the smartphone world means you can use it for storage. however, this isn't the case.
i think that they have their mtd/partition tables setup wrong and it could be fixed with an update. however, no one knows when an update will be coming and what changes it will bring. i think motorola has placed all their focus on the razr. so we get the shaft.
Click to expand...
Click to collapse
If you read the specs it specifically says
Memory (9)
8gb
The footnote for (9) says
Available user memory varies due to the configuration of the phone, which varies by service provider.
Furthermore
Motorola goes on to say that the device does infact have 8gb internal storage, 4 of it is for downloaded apps, the other 4 is for the OS, Webtop application and the other preloaded apps.
https://motorola-global-portal.cust...71812/~/internal-and-external-memory-(atrix-2)
So if Moto is saying the above, it seems to me they did infact mean for it to be like that. Just trying to clear up the misinfo so you guys aren't raising hell about nothing. But I do understand where you guys are coming from, I completely expected to have 8gb of internal storage as well and I think it's bs for Moto to advertise internal storage space by including the portion of it that's not accessible or useable to us. Agreed 100%.

Device memory is full, then it has free space(real one)

Hey guys, so my galaxy j7 2015 with stock android latest update does this like once everyday, while i am studying my device notify me that's the storage is full and it won't even recieve sms .. if i take a look i can see like 1 mb available even there was like 1gb available in sd card (device memory) while
The external got so much space and it's not affected.
If i say ok, turn off the screen and continue studying then check after an hour it will be probably gone and the space is back and everything is okay, i also have clean master so if i open it after this happens it says that i got like 1gb junk (it says it's phone junk) so if i ask it to clean it the problem will be solved immediately.
So i am asking do you guys have any idea of what is that? and how to deal with it permanently .. It's annoying!
Please guys reply if you are having this problem even you don't know how to deal with it
Have no idea about your problem, but take my advice, stay away from clean master as much as you can, you don't need those kind of apps, they only do bad to your phone rather than good.
Delete unnecessary applications and files
[email protected] said:
Delete unnecessary applications and files
Click to expand...
Click to collapse
i have 100% free space more than 1 gb, watch the video in next reply please
Ragazzza said:
Have no idea about your problem, but take my advice, stay away from clean master as much as you can, you don't need those kind of apps, they only do bad to your phone rather than good.
Click to expand...
Click to collapse
Hello, thank you for your advice, i would delete it right now but it's the only way for me to deal with this. Can you please tell me what kind of problems it will make for me? So if it's serious i will find another solution.
Guys i made this video for you it's like 1 min please watch it and help me
https://youtu.be/gng5N4XV4E4
karedo said:
Guys i made this video for you it's like 1 min please watch it and help me
https://www.youtube.com/watch?v=https://youtu.be/gng5N4XV4E4
Click to expand...
Click to collapse
first, it says video not found
secons, delete clean master, the only cleaning app that actually works is sd maid, but it requires root, if you want more storage go to gallery and move everything to sd card, sometimes media can take a lot of space
Ragazzza said:
first, it says video not found
secons, delete clean master, the only cleaning app that actually works is sd maid, but it requires root, if you want more storage go to gallery and move everything to sd card, sometimes media can take a lot of space
Click to expand...
Click to collapse
Thank you for response, sorry for the wrong link, here is the vid please check it
https://youtu.be/gng5N4XV4E4
I don't have root but sure i can root it anytime, but i am sure that the problem isn't from my files you can see this in the video

15gb used for system apps?

This cant be right surely?
None of the stock apps even add up to 15gb in my app settings. Anyway I can remove some without root? Waiting for twrp before I mess with this phone
My system apps say they're taking up 1.1. Somethings off there. Probably can't remove them without root if they're in /system.
crackedvenom2 said:
My system apps say they're taking up 1.1. Somethings off there. Probably can't remove them without root if they're in /system.
Click to expand...
Click to collapse
My system is 1.1. but apps before anything is on the phone is 15gb and that dont make sense :/
Sturdyturdy said:
This cant be right surely?
None of the stock apps even add up to 15gb in my app settings. Anyway I can remove some without root? Waiting for twrp before I mess with this phone
Click to expand...
Click to collapse
EDIT: The right and wrong info was reported in my post. It's my Z3Play that shows 13 GB. I know it's apple/oranges, but my Pixel 3a shows 1.1 GB. N5X shows 6.4 GB.
Apologies. This can happen when spending too much time involved with another device (MOTO Z3 Play). Being old doesn't help, either ?.
ritchea said:
Mine says 13 GB. I know it's apple/oranges, but my Pixel 3a shows 1.1 GB. N5X shows 6.4 GB.
Click to expand...
Click to collapse
Even 13gb. The apps dont add up to that unless theres a 8gb hidden app :/
Sturdyturdy said:
Even 13gb. The apps dont add up to that unless theres a 8gb hidden app :/
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Click to collapse
Agree.
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Sturdyturdy said:
This cant be right surely?
None of the stock apps even add up to 15gb in my app settings. Anyway I can remove some without root? Waiting for twrp before I mess with this phone
Click to expand...
Click to collapse
Can you provide a screen cap of what you're seeing? She'd some light on where your system is saying "system apps using up 15Gb." Pie system files can add up to 16 or more GB. I do know LOS pie is about 16Gb for all system files
Uzephi said:
Can you provide a screen cap of what you're seeing? She'd some light on where your system is saying "system apps using up 15Gb." Pie system files can add up to 16 or more GB. I do know LOS pie is about 16Gb for all system files
Click to expand...
Click to collapse
Before adding my apps. 'other apps' said 15gb and that was after a factory reset.
Sturdyturdy said:
Before adding my apps. 'other apps' said 15gb and that was after a factory reset.
Click to expand...
Click to collapse
What happens when you tap "other apps" and use the menu option "show system"? It should sort by highest memory usage first.
Uzephi said:
What happens when you tap "other apps" and use the menu option "show system"? It should sort by highest memory usage first.
Click to expand...
Click to collapse
Besides the obvious, is there anything here safe to delete. I bet over half of these i dont use.
Sturdyturdy said:
Besides the obvious, is there anything here safe to delete. I bet over half of these i dont use.
Click to expand...
Click to collapse
I think I see the issue. It seems it is more of a space reporting error. A: it is odd system is only 1.1 GB. Attached is from LOS on a different phone. Most of the apps in your image don't show up for me because your space reporting is showing the files as apps instead of normal system stuff.
same issue here. the numbers don't even add up what is this bull****.
probably gonna return the phone. the breakdown's even more wack
You guys sure about that? I think it's telling you how much space each app is consuming for its data storage, NOT how much room the app itself (APK) occupies.
Apps require storage space beyond the app itself.
nickmv said:
You guys sure about that? I think it's telling you how much space each app is consuming for its data storage, NOT how much room the app itself (APK) occupies.
Apps require storage space beyond the app itself.
If you return your phone over something as petty as this, I can only wonder how many times you've returned iPhones.
Click to expand...
Click to collapse
Yes, seems it is reporting something. The term storage in the screenshot implies what you state. Honestly, the system partiton is usually 16Gb or larger, so system apps "using 15Gb" could just be the remainder of the /system partiton. Android has to report that data as not user accessible. 1Gb and 15 GB does equal the system partition size of most P smart phones. I haven't bought my 3a yet, but will have one in a month to verify partitions.
Uzephi said:
Yes, seems it is reporting something. The term storage in the screenshot implies what you state. Honestly, the system partiton is usually 16Gb or larger, so system apps "using 15Gb" could just be the remainder of the /system partiton. Android has to report that data as not user accessible. 1Gb and 15 GB does equal the system partition size of most P smart phones. I haven't bought my 3a yet, but will have one in a month to verify partitions.
Click to expand...
Click to collapse
It seems either way it is still an error as it should report that figure in system amd not apps.
Unstroofy said:
It seems either way it is still an error as it should report that figure in system amd not apps.
Click to expand...
Click to collapse
Alright so this is interesting -- I just checked out my /system size in Root Explorer, and it's currently at 3.06GB.
Other Apps current size in settings? 18GB. That's 3GB over the 15 everyone sees. So the question is, where the heck is the 15GB coming from?
nickmv said:
Alright so this is interesting -- I just checked out my /system size in Root Explorer, and it's currently at 3.06GB.
Other Apps current size in settings? 18GB. That's 3GB over the 15 everyone sees. So the question is, where the heck is the 15GB coming from?
Click to expand...
Click to collapse
Check /system_root folder...
Uzephi said:
Check /system_root folder...
Click to expand...
Click to collapse
Well well well, looks like we've got our measurement formula for "Other apps", judging by those photos

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