Just recently my note has been rebooting several times a day. It seems to happen while im at home on my wifi network. At work its in my pocket most of my shift, but I would know if it rebooted because my gear s would give a disconnection message.
Most recent apps updated are Google maps, Samsung Milk music, Samsung Push Service and YouTube.
I have cleared the cache partition, but the Phone still reboots.
I took the battery out for approx. 3 mins, and replaced it. Still Reboots.
I checked my micro sd card for rogue files. Still reboots.
Any ideas or suggestions will be greatly appreciated.
"Love is in need of Love"
Well after some thought, I removed the widgets I had on my home screen, Google calendar, keep, music and poweramp, and re added them. I remember I have the same widgets on my Samsung note pro, I removed the Google now widget for a reason i cant remember, and when I tried to put it back on my home screen, it didnt work. This was after a Google now update.
Anyway, I havent had a reboot since. Not sure if this was the fix or something else, but I now have to wonder. After updates to apps that I use widgets for should I remove them and re add them?
It probably wouldn't hurt from the sounds of it.
going through the same thing, except for me, it is when my battery drops below 40%. my phone will think that it has zero battery left, and though the 5.0.1. update completely screwed battery life for the edge, there's no way that i am losing 30% in less than an hour, even with zero usage. i can't find a good combination of apps or app killers that can help the phone go into deep sleep and idle to help prolong the life. for now, i am going to back everything up with Helium, SMS Backup Pro and the Verizon Cloud to prepare for a factory reboot. i also ordered a fresh OEM battery from samsung, in case that has anything to do with it. once i perform the factory reset, if things are any better or about the same, i will update you guys.
Downgrade to Kitkat if you can.It would definitely improve the battery. Then maybe wait for Marshmallow and hope it would fix that d*mn battery issue on lollipop.
Sent from my SM-N915G using Tapatalk
This problem is not only happening with my Edge, but for several Note 4 users I know as well. Even my 10.1 2014 edition tablet started cutting off. After not knowing what was happening I just happened to look at the reviews for a couple of apps that updated on their own within the past month. Go look at the google play services app reviews. Almost everything that is going wrong with my phone is described in the (lengthy) negative comments regarding the newest update. Lagging, cut offs...the works.
My phone shows me in the neighborhood of 20 percent. I'm on the phone with 25% and the phone cuts off. I play a youtube video and 2 second later the phone cuts off. But it is not a regular cut off like a standard recharge, it goes in to a perpetual boot loop of on and off until I put it in charge mode. Sometimes it is actually at zero percent but more often than not there is 15% there but the thing just cuts off. This is super annoying and crippling my phone experience. I have not seen an article yet (it was two weeks ago I really checked) to see if an android source picked up the story but the Google play services app commentary is virtually all 1 stars and complaints. This has got to be addressed.
Related
My phone turned off by itself today while it was in my pocket, here are some information. The phone is also not rooted, no launchers have been used, and is currently using TouchWiz.
Purchased from AT&T Premier website on August 27th 2010
Delivered to me September 1st 2010
Manufacturing Date - August 2nd 2010
Battery Manufacturing Date - Not checked
Apps installed before shutoff experience:
Dictionary.com
Fandango Movies
The Moron Test Lite
WordUp
Google Voice
Speedtest.net
Barcode Scanner
Ninja Kaka - Fruit Dojo
Drop Block DEMO
Hella Umbrella Beta
PapiJump
Jewels
Unblock Me FREE
Smooth Calendar
GPS Test
1 Day/Night before I experienced the shutoff, the following were installed:
- Used my own wallpaper jpeg instead of one from the Captivate's stock wallpaper folder
- Beautiful Widgets
- AppBrain App Market
- Fast Web Installer
- Angry Birds Lite Beta (APK FILE, USED ANDROID CENTRAL'S SIDELOADER MACHINE)
- Paper Toss
I've had my phone for exactly 1 week, and after reading all the horror stories of people experiencing the random shut offs, I thought I was lucky up until now. I love this phone a lot despite the obvious GPS issues. Does anyone have any idea on what may be causing this? Hardware or Software issue?
I would hate to exchange it for another with AT&T since I've become so attached to it.
My phone randomly shut down within the first couple of days I had it too. However, it doesn't happen anymore.
I'm still not exactly sure what caused it. Here is what I can remember having differently before and now:
- Used the Grass live wallpaper; now, I'm using a static wallpaper
- Had a corporate exchange account synced; now, only syncing a Google account
And of course, I've been charing the phone more ever since I got it, so maybe the battery needs to "learn" something so that it doesn't automatically shut down?
kevrocks said:
My phone randomly shut down within the first couple of days I had it too. However, it doesn't happen anymore.
I'm still not exactly sure what caused it. Here is what I can remember having differently before and now:
- Used the Grass live wallpaper; now, I'm using a static wallpaper
- Had a corporate exchange account synced; now, only syncing a Google account
And of course, I've been charing the phone more ever since I got it, so maybe the battery needs to "learn" something so that it doesn't automatically shut down?
Click to expand...
Click to collapse
thanks kevrocks, how long have you had your captivate btw?
There are a few threads here, including mine with the "Let's compare apps" theory http://forum.xda-developers.com/showthread.php?t=763956. No on has been able to figure it out. However, in my observation, I had my Use GPS Satellites turned off while I was away on vacation in Europe. In the 7 days I was away, my phone never turned off on me. That was last week. This week, it still hasn't turned off (knock on wood). Could that be the culprit?
Do your own test. Uncheck the "Use GPS Satellites" in the Location and Security menu. Check it when using Maps or Navigation but don't forget to Uncheck it when not in use. Observe for a week and see if you get the same results as I did.
Good luck.
mike_terror said:
thanks kevrocks, how long have you had your captivate btw?
Click to expand...
Click to collapse
It's been 1.5 weeks so far.
Mine did this also, when i called Samsung they explained to me that they don't know what the problem is that is causing this issue and that some users are experiecning it. They told me that I would need to send the phone in with Phone, Bat, and Bat Charger for a complete diagnostic overview. Unwilling to do this I just returned the phone for a different one. I'm thinking that if it happens it hardware and you are best off getting a replacement rather then messing with it.
RexEscape said:
There are a few threads here, including mine with the "Let's compare apps" theory http://forum.xda-developers.com/showthread.php?t=763956. No on has been able to figure it out. However, in my observation, I had my Use GPS Satellites turned off while I was away on vacation in Europe. In the 7 days I was away, my phone never turned off on me. That was last week. This week, it still hasn't turned off (knock on wood). Could that be the culprit?
Do your own test. Uncheck the "Use GPS Satellites" in the Location and Security menu. Check it when using Maps or Navigation but don't forget to Uncheck it when not in use. Observe for a week and see if you get the same results as I did.
Good luck.
Click to expand...
Click to collapse
Funny you mention location. I flashed jh2, latest sre, and tats lag fix yesterday. I was actually turning on my locations and my phone shutdown. I figured it was the oc kernel.
Had other random reboots/shutdowns after. Could have been the flash. Just fyi'ing.
Sent from my SAMSUNG-SGH-I897 using XDA App
mine shut off for the first time yesterday, this is my second, first returned for a loose battery cover and speaker issue. I'm hoping the phone doesnt continue to shut off. Ive spoken to ATT, and i'm kinda screwed right now if it ends up being a hardware issue with the phone. i'm past my 30 days.
Oh, I also performed a factory data reset, and I haven't gotten any random shutdowns ever since.
I also spoke with Samsung technical support, and the rep suggested to do a soft reset. This is where you remove the battery, clean the gold contacts on the phone and battery, and then reinsert the battery.
I've had mine since the first Thursday it was out. For the first week or two, it shut down about once a day. After that, I've never had a random shut down. Don't know why, I've played around with settings and apps since day one back and forth, so I don't believe its any certain setting or app. Maybe a part of the phone or build getting adjusted?
I remember read somewhere that this is actually a hardware flaw: the battery barely touches the PINs. So if there is any free play in the battery compartment, your phone will randomly loss contact with battery and hence shutdown. Exchange the phone seems to be the only solution. Or you can insert some paper on the other end of the battery to make sure it tightly presses against the PINs.
Mine never encounters this problem regardless how I mess with my phones (flashed firmware couple times and rooted, updated many many times).
It definitely reacts as if the power was removed from the phone. There is no power down screen or indication of rebooting. I have looked at the contacts on the battery, but my last phone made a perfect connection as far as I could tell.
If it is a hardware issue, then I'm perfectly okay with that. I could wire the battery directly to the phone and problem solved. I've also heard of people having a lot of luck buying the cheap chinese batteries for the phone off of ebay to correct their shut down issues. Maybe their connectors are pushed more toward the surface than the Samsung battery.
i got this phone about 2 months ago to replace my p.o.s. samsung galaxy s relay 4g (even the name gave me headaches) and at first it was pretty awesome, sweet camera, enough space for my shenanigans, and a sweet display. however, it all changed when i updated to 4.4.4........ my battery now lasts like 4 hours from the time it's unplugged from the charger. also that is with light use at work, like texts here and there, snapchat, and random facebook usage. now, i can only open up my camera app like 3 or 4 times after a reboot and then a message will come up saying "can't connect to camera" same thing while trying to open it with apps that can open up the camera. after googling i found that it's a process that gets hung up and never closes unless the device is rebooted, and when booted into safe mode the camera doesn't do this anymore. ok, so i resort to google, i type the symptoms and came across a thread that blames it on third party apps. but i've tried not opening the third party apps that might be causing the camera to do this but it still happens. any ideas? also i'm on towelroot because i didnt feel like going through the huge process of rooting just to use the ps3 sixaxis controller and to do the volume mod. but i'll take suggestions on what i should do next! if 4.4.4 is what's draining my battery would it be advised to downgrade to 4.4.3?
Did you look at the battery help sticky thread? You can get to it via my signature
Sent from my Nexus 5 using Tapatalk
battery life is about how you personally use your device, how you set it up, what apps you use, and most of all the quality of your phone/data connection. if your battery is draining fast, look at your setup and apps. apps like Facebook will drain lots if battery, even when not using. and yout other apps can bug the camera, even if you never use them. just installing them will do the trick.
Did I just heard "shenanigans"? Oh sh1t
This problem is not only happening with my Edge, but for several Note 4 users I know as well. Even my 10.1 2014 edition tablet started cutting off. After not knowing what was happening I just happened to look at the reviews for a couple of apps that updated on their own within the past month. Go look at the google play services app reviews. Almost everything that is going wrong with my phone is described in the (lengthy) negative comments regarding the newest update. Lagging, cut offs...the works.
My phone shows me in the neighborhood of 20 percent. I'm on the phone with 25% and the phone cuts off. I play a youtube video and 2 second later the phone cuts off. But it is not a regular cut off like a standard recharge, it goes in to a perpetual boot loop of on and off until I put it in charge mode. Sometimes it is actually at zero percent but more often than not there is 15% there but the thing just cuts off. This is super annoying and crippling my phone experience. I have not seen an article yet (it was two weeks ago I really checked) to see if an android source picked up the story but the Google play services app commentary is virtually all 1 stars and complaints. Does anyone know of a fix for this? This has got to be addressed.
Note: this post was taken from another tread. However, it did not focus on my particular issue.
Ok, given an S3 Frontier as a gift. Was fun to fiddle with. The previous owner had no issues. I immediately paired, updated etc.
I've had so many problems. Some Days the watch lasts for 2-3 days, but 95% of the time it'll be dead within anywhere from 5 to 8 or 9 hours. I've turned off all tracking, and Hr settings etc, tried battery saving mode and to no avail, I cannot sort out the battery drain problem. Updates and resets. Nothing works.
I have also noticed the storage on the watch fills itself up even though I don't install anything on the device at all. I've also noticed on some occasions after I've reset the watch to try and fix my battery drain, that the galaxy watch up won't even pair with the device and I'll end up having to uninstall and reinstall the app on my phone to do it again.
I've noticed the watch pairs with my phone fine but once the storage mysteriously fills up I find that trying to use the app with the watch in any way is pointless.
I've gone through threads upon threads on official forums and here etc and I still can't figure it out.
I've sent through a service request, I've told them I don't have proof of purchase due to it being a gift. I'll see how I go?
I know there are memory management issues with this phone; what I'm not sure though is if the behavior I'm experiencing is just a manifestation of this well-known problem or another issue.
Since I got the phone a month ago, after some period of use after rebooting, simple actions like switching between two apps can cause the phone to hang for a long time - usually 20 or 30 seconds. The phone isn't completely hung - I can still go back to the home screen, and do some things, but whatever app I tried to switch to will be non-responsive for this whole time. Eventually, it will just start working again.
Other times, typing using the google keyboard will get stuck - that is, I can still type, but nothing shows up in the field where the text should appear. After a while it will suddenly "catch up" and everything I typed appears.
These two issues both seem to start happening around the same time, so it seems memory use related, but the amount of time involved seems very excessive for swapping.
I can fix this just by rebooting, but it always comes back after a while. I suspect it's related to how many different apps I've loaded and not just time of use, though, since sometimes it won't happen for a day or two, but it always happens again at some point.
I removed a bunch of apps that were migrated from my old phone (a Motorola Z Force), too, to try to eliminate a badly-behaving app, but I never had any issues like this on that phone, and it didn't make any difference.
Is anyone else experiencing this? Or does it sound like a possible hardware problem? I don't want to swap the phone unless it's clear this is abnormal behavior. Thanks.
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
samnada said:
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
Click to expand...
Click to collapse
I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
jamtre said:
I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
Click to expand...
Click to collapse
Maybe check the temp when it's stalling. This app might show something: https://play.google.com/store/apps/details?id=com.glgjing.stark&hl=en_US
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
mrchuckfl said:
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
Click to expand...
Click to collapse
Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
jamtre said:
Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
Click to expand...
Click to collapse
I have have been on Google phones since Nexus 4 and upgrading like a good consumer every year.
Like yourself I am not doing anything crazy and have the run of the mill stuff like FB, Snap, kik, Whatsapp and IG. The only thing out of the ordinary I have on the phone is Cerberus and BlackBerry email.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
mrchuckfl said:
I have the exact same issue as OP describes.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
Click to expand...
Click to collapse
Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
jamtre said:
Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
Click to expand...
Click to collapse
I've been having exactly the same issues for the last couple of days. Have just done a factory reset but the problem persists. The biggest issue is that when the phone is locked it seems to freeze as well and takes about 15-20 secs to unlock. Also if you phone it while its locked (and frozen) the incoming call isn't acknowledged (no ringing !) until after its unfrozen. Looks like I may have to return it and get a different phone !
Mike
More than a few people have been having issues with their Pixel 3, but I've yet to experience a single issue with memory management or slowdowns. In fact, I've found the Pixel 3 to be a far smoother UI than the iPhone X on the newest versions of iOS. Maybe I got lucky, but I'm more inclined to think it's about use. Just like my desktop operating system, I start from scratch every time I do a reformat, reset, or upgrade of a device. I can see there being issues with migrating old data. I'm also a fairly light app user; I've got around 100 apps in my drawer, most of which are Google apps or banking apps. Are the people experiencing these slowdowns installing a lot of things or running more resource intensive apps like Facebook? Not to say you shouldn't be able to do that with your phone, but I'm curious how behavior differs in our situations.
Feb update?
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
jamtre said:
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
Click to expand...
Click to collapse
Maybe I should give Pixel 3 a try. Tried P3 twice since October and it was a phenomenal laggy mess specially under load ... My Pixel 2 had its ups and downs, specially with the Pie release. Took them 3-4 months to 'get it right' so I'd expect Pixel 3 to be no different.
I was experiencing some lag and short freeze (2 to 7/8 seconds) with my pixel after the latest update.
I tried a factory reset with little hope but it seems it did the trick for me. No issues ever since.