Need help. No internet service. - General Questions and Answers

Just switched from Verizon to ATT and I can only get online via. Wifi. Checked Data and it is checked. What am I missing?
Thanks

420benz said:
Just switched from Verizon to ATT and I can only get online via. Wifi. Checked Data and it is checked. What am I missing?
Thanks
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not sure i can be of assistance, but telling us what phone you have and what software is on it would be helpful :angel:

Sorry. Samsung note 4 5.0.1

420benz said:
Sorry. Samsung note 4 5.0.1
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have a look at this.
i dont know if your phone can access the apn settings from the settings menu to verify they are correct, im betting there not.
you may have to search google if you cant find how or where to check the apn settings. the proper setting are on that ^^ page.

Related

APN Question

In "more" under mobile networks... Under APN, are these all supposed to NOT be checked?? TIA!
Sent from a Galaxy 5 light years away
This is what I have
Sent from my SM-G900P using Tapatalk
ajr0312 said:
This is what I have
Sent from my SM-G900P using Tapatalk
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Hmmm, that's really weird lol. You only have 1 option and it's check marked, I have 3 and none of em' are... odd.
Yeah and I got 5 options and none of em are selcted lol. I know nothing about APNs so I couldn't really comment on it. Curious myself.
Sent from my SM-G900P using Tapatalk
I restored a Nandroid and now it looks like this....
Sent from a Galaxy 5 light years away
Im still wondering why I only have one.
Sent from my SM-G900P using Tapatalk
ajr0312 said:
Im still wondering why I only have one.
Sent from my SM-G900P using Tapatalk
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I remember checking the apn settings the first day I got the phone. I only had one option then too. Not sure why I have 5 now. Reading up on APNs now!
Sent from my SM-G900P using Tapatalk
reverepats said:
I remember checking the apn settings the first day I got the phone. I only had one option then too. Not sure why I have 5 now. Reading up on APNs now!
Sent from my SM-G900P using Tapatalk
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Please update us on your findings man.
Sent from a Galaxy 5 light years away
Joe0113 said:
I restored a Nandroid and now it looks like this....
Sent from a Galaxy 5 light years away
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That's what mine looks like. Running R.O.D.T ND2.
What's all this APN stuff mean?
mswlogo said:
That's what mine looks like. Running R.O.D.T ND2.
What's all this APN stuff mean?
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I honestly have noooo clue lol.
Took this from Wiki
A mobile device making a data connection must be configured with an APN to present to the carrier. The carrier will then examine this identifier to determine what type of network connection should be created, for example: what IP addresses should be assigned to the wireless device, what security methods should be used, and how or if, it should be connected to some private customer network
Makes sense, the APK is needed so you device can communicate it the carrier to determine which network your phone should connect with. Still not sure what the need is, for multiple APNs, but at least I understand now what there used for exactly. The past week, I've worked again in downtown Boston, and my phone had no issues with handing off from 3G to LTE. Unfortunately I can't say the same for when I'm at home about 4 miles away. Kinda sux really. I know this isn't the topic for this thread, but I'm just hoping Sprint fixes this Spark issue soon, cause it's extremely frustrating.
Anyway, for anyone who wants a bit more info on APNs, Judy check out the Wikipedia page.
Sent from my SM-G900P using Tapatalk
Well I just selected "reset to defaults" under APN and lost data connectivity!!
ChadH42 said:
Well I just selected "reset to defaults" under APN and lost data connectivity!!
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Lmfao I did that the other day and I hadda restore my nandroid -____-
reverepats said:
Took this from Wiki
A mobile device making a data connection must be configured with an APN to present to the carrier. The carrier will then examine this identifier to determine what type of network connection should be created, for example: what IP addresses should be assigned to the wireless device, what security methods should be used, and how or if, it should be connected to some private customer network
Makes sense, the APK is needed so you device can communicate it the carrier to determine which network your phone should connect with. Still not sure what the need is, for multiple APNs, but at least I understand now what there used for exactly. The past week, I've worked again in downtown Boston, and my phone had no issues with handing off from 3G to LTE. Unfortunately I can't say the same for when I'm at home about 4 miles away. Kinda sux really. I know this isn't the topic for this thread, but I'm just hoping Sprint fixes this Spark issue soon, cause it's extremely frustrating.
Anyway, for anyone who wants a bit more info on APNs, Judy check out the Wikipedia page.
Sent from my SM-G900P using Tapatalk
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Ok, first BUCK FOSTON!!! hahaa
Seriously though, I'm still confused as to why I have 3-4 APN configurations and some others her have less, and then I'm even more confused as to why none of mine are selected, yet data and stuff still work....
Joe0113 said:
Ok, first BUCK FOSTON!!! hahaa
Seriously though, I'm still confused as to why I have 3-4 APN configurations and some others her have less, and then I'm even more confused as to why none of mine are selected, yet data and stuff still work....
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I went into More Networks->Mobile Networks->Network mode and switched it to Automatic from LTE/CDMA and the device repopulated all of my APN entries during the reboot!
ChadH42 said:
I went into More Networks->Mobile Networks->Network mode and switched it to Automatic from LTE/CDMA and the device repopulated all of my APN entries during the reboot!
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1. Are any of the APN's selected?
2. What's the difference between automatic and LTE/CDMA; are you still getting 3G + LTE?
Joe0113 said:
1. Are any of the APN's selected?
2. What's the difference between automatic and LTE/CDMA; are you still getting 3G + LTE?
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APN EHRPD Internet is selected.
All data speeds work; 4g/LTE, 3g,
Send from my Sprint Samsung Galaxy S5
ChadH42 said:
APN EHRPD Internet is selected.
All data speeds work; 4g/LTE, 3g,
Send from my Sprint Samsung Galaxy S5
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This APN stuff is confusing as sh!+!!
Agreed, wish we could get some definitive answers on what the various APN settings are/what they are used for.
Joe0113 said:
This APN stuff is confusing as sh!+!!
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That's a big 10-4!!!

[Q] Help Please. Can't make calls!

Hi everyone!
New to this form, and i need you guys help. I'm located in HK (using One2free)
got me a China OPO, flashed to CM11 and now I can't make or receive calls when in 4G mode.
I can make and take calls when i switched to 3G or 2G.
how can i fix this issue.
Thanks in advance
Jerome
The OPO does not support Voice over LTE (VoLTE). Do not limit your phone to LTE only
Go to dialer, dial in *#*#4636#*#*... phone settings... set it to LTE/GSM auto PRL under preferred network type.
zephiK said:
The OPO does not support Voice over LTE (VoLTE). Do not limit your phone to LTE only
Go to dialer, dial in *#*#4636#*#*... phone settings... set it to LTE/GSM auto PRL under preferred network type.
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thanks for the quick reply, i did completely what you suggested but still no luck.. when i call it still says out of service area.:crying:
sljer said:
thanks for the quick reply, i did completely what you suggested but still no luck.. when i call it still says out of service area.:crying:
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Your phone should switch back to 3G/2G when you make the phone call. Do you have anything on your phone to prevent that from happening?
zephiK said:
Your phone should switch back to 3G/2G when you make the phone call. Do you have anything on your phone to prevent that from happening?
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ya, it didn't switch... i don't think i have anything preventing to switch back to 3G/2G. How do i check? Sorry I'm such a noob on this thing.
sljer said:
ya, it didn't switch... i don't think i have anything preventing to switch back to 3G/2G. How do i check? Sorry I'm such a noob on this thing.
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I have no idea, normally it should just switch to 2G/3G when making the call.
Maybe this would help? http://forum.xda-developers.com/showthread.php?t=2793471 ask there. I'm not familiar with the chinese OPO
This is a kernel issue or your apn settings are wrong.
i think its your apn setting
165
no_username_available said:
i think its your apn setting
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thank you for you guys comments! much appreciated:good:!
how do i check and how do i fix it? sorry for the noob questions again.
sljer said:
thank you for you guys comments! much appreciated:good:!
how do i check and how do i fix it? sorry for the noob questions again.
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well i don't exactly know how to change it but i think it involves getting to the service menu and changing it there
It's due to the radio of CM11S using is not compatible.
Flash this rom. https://download.cyanogenmod.org/?device=bacon&type=snapshot
Then you'll get your device working in all bands.
I just fixed this problem yesterday.

Carrier Optimization and Aggregation

Did sprint install the Carrier Optimization on these Note 5s? Also was carrier aggregation turned ON for these phones. My says not setup or something like that.
I got my MSL and found that MSL is turned on even thought it says CA-Not Config in *#0011#. I dont think these suckers have the sprint connection optimizer.
ggee6688 said:
I got my MSL and found that MSL is turned on even thought it says CA-Not Config in *#0011#. I dont think these suckers have the sprint connection optimizer.
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If you are referring to the connections optimizer app, it's there under wifi settings.
ggee6688 said:
I got my MSL and found that MSL is turned on even thought it says CA-Not Config in *#0011#. I dont think these suckers have the sprint connection optimizer.
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DarkManX4lf said:
If you are referring to the connections optimizer app, it's there under wifi settings.
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This? Just a rename...?
sml2004 said:
This? Just a rename...?
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No. If you go to more then go to wifi optimization.
Looks like there is something called a smart switch. that is about. Connections manager had this whole disclaimer. I dont see that anymore.
wording is a little switched around but does look like connection optimizer.
Smart switch I believe is something used when switching devices
Sent from my SM-N920P using XDA Premium HD app
Not to start a new thread but is the Note 5 compatible with Sprint's carrier aggregation?
DarkManX4lf said:
Not to start a new thread but is the Note 5 compatible with Sprint's carrier aggregation?
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Bump. Would like to know this as well. I live in a 2x carrier aggregation city. I've yet to see a SCC value in the ##debug# > LTE Engineering menu.
SComp23 said:
Bump. Would like to know this as well. I live in a 2x carrier aggregation city. I've yet to see a SCC value in the ##debug# > LTE Engineering menu.
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Click to collapse
Yes the Not 5 is capable of Sprint Carrier Aggregation. Thanks.
I do not see any option for 'Smart Switch' or anything like that under Wifi settings...I am on the Sprint Note5.. kinda trippy
##data# shows that CA is enabled, so I suppose this phone does support carrier aggregation.
Sent from my SM-N920P using Tapatalk
DarkManX4lf said:
No. If you go to more then go to wifi optimization.
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Where is "WiFi Optimization"?
demetrios3 said:
Where is "WiFi Optimization"?
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It was under settings>wifi>more but in my Rom it's no longer listed there.
It does support CA, the speeds in my area under B41 are night and day compared to my Note 4 that I gave my daughter.
DarkManX4lf said:
It was under settings>wifi>more but in my Rom it's no longer listed there.
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Click to collapse
It would be great if you had a screenshot to show. In "more" for me (stock rom) I see: Smart Network Switch, Advanced, and Help. My attached screenshot shows what's under advanced.
Thanks for the help.
Bdozier said:
It would be great if you had a screenshot to show. In "more" for me (stock rom) I see: Smart Network Switch, Advanced, and Help. My attached screenshot shows what's under advanced.
Thanks for the help.
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Key word from what I said: was.
The option was there in more but I no longer see it.

ATT Hotspot Not Working

I have an unlocked Pixel 3 on the ATT network. Very happy with the phone thus far with only one issue. When trying to enable the hotspot I get an error stating "To enable go to att.com/my wireless or dial 611". I do have hotspot on my plan and I have modified the APN with ATT's suggested parameters. I did a web search and saw some had the same issue on the Pixel 2 but could not find a solution. Any help?
nsaia said:
I have an unlocked Pixel 3 on the ATT network. Very happy with the phone thus far with only one issue. When trying to enable the hotspot I get an error stating "To enable go to att.com/my wireless or dial 611". I do have hotspot on my plan and I have modified the APN with ATT's suggested parameters. I did a web search and saw some had the same issue on the Pixel 2 but could not find a solution. Any help?
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I just enabled a hotspot on att with my P3 without an issue. I'm using the att nextgenphone APN.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
I just enabled a hotspot on att with my P3 without an issue. I'm using the att nextgenphone APN.
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Thanks for the quick response. I haven't updated my IMEI with ATT. Did you do that?
nsaia said:
Thanks for the quick response. I haven't updated my IMEI with ATT. Did you do that?
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Yeah, I did. That's probably the problem

WIFI hotspot no internet (verizon)

Anyone else having this issue ?? It connects fine but no internet at all. I have a Chinese device with Global rom
I had the same thing with my carrier in Japan. I no longer run stock so I don't have a solution for you. Sorry.
TrustAugustus said:
I had the same thing with my carrier in Japan. I no longer run stock so I don't have a solution for you. Sorry.
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Click to collapse
So what do you run?
Gsi pixel dust
Anyone having this issue ? I'm wondering if it has to do with the global ROM?
Ok phone Verizon and they were able to fix it. Apparently all they had to do is turn the feature off and back on
thetangstr said:
Anyone having this issue ? I'm wondering if it has to do with the global ROM?
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Click to collapse
I'm also having this problem, I'm going to try to call Verizon like suggested above to see if that fixes it. I'll let y'all know how it goes
thetangstr said:
Ok phone Verizon and they were able to fix it. Apparently all they had to do is turn the feature off and back on
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What did you say to Verizon when you called? I just spoke with them and they turned off the hotspot feature, then re-synced the network settings and it's still doing the "Connected, no internet". Did you have them change anything else or change any other settings on the phone?
Does anyone have any more information on this issue? I just went in to a Verizon store and watched them disable the feature, rebooted my phone, and still have the same "Connected, no internet" issue. I know the hotspot on my account works since I can put my SIM in my LG V30 and use it fine. Any other suggestions?? It's not a huge deal but I would really like to get the hotspot working

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