Need opinioions abt Mate7 quality - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi, I had the Mate7 and after one month of using I got white "pressure marks" on the screen, Hiawei refuwed to fix this, they said that I was pressing the screen to hard. I sold the phone, but now Im wondering, if it's a common problem with the phone, or was my device unlucky. If you use Mate7 for longer than 6 months, please write back if you see any white clouds on the screen.

jacekwarchol said:
Hi, I had the Mate7 and after one month of using I got white "pressure marks" on the screen, Hiawei refuwed to fix this, they said that I was pressing the screen to hard. I sold the phone, but now Im wondering, if it's a common problem with the phone, or was my device unlucky. If you use Mate7 for longer than 6 months, please write back if you see any white clouds on the screen.
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i got some of that clouds

I've got some but mine are backlights problems, not ghost lighs. There' s another thread where people reported and confirmed these kind of problems.

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Yellow spots on display.

Hi.
I have a yellow spot on the display. It seems to be the same like many people had it on the HTC One X. I had it too, on the One X.
I read, it was something with some glue in the display.
Cheers
factory warranty covers it so bring it back and if its whitin 28 days of purchase, demand a new sealed box as consumer right entitles you on.
That looks like a manufacturer defect right there. Get it exchanged ASAP.
Display Issues
Forgive me, but what's wrong with These Displays These days? Or am I doing something wrong?
I've been having Trouble with spots on Displays for years.
When it came out I bought a HTC One X. After a month there appeared a yellow spot on the left edge. I brought it back, waitet for 1,5 months and then became back my device with a replaced Screen and battery.
After another month i got again a yellow line... It was always the same, at first there is a slightly yellow line on the left or right edge, after a while it gets darker and darker and turns violet/Brown.
I returned my htc one x 3 times, after the 4th attempt to repair i became the Money back.
After that i bought a HTC One X Plus. Same Story! I returned it 3 times for the same Screen issues, in the end after another year struggling I became again the Money back.
Then i bought a Xperia Z2: Believe it or not, again same pain 3 attempts to repair and then Money back.
The good Thing is, I always got the Money back. But i buy a device for using and working with it, not for having this Trouble.
In december 2014 i bought a Xperia Z3. Yesterday I noticed a yellow line on the left edge ...
In the meanwhile i bought a Surface Pro 2 also... and had the same Trouble, I had to send it in because of yellow lines ("just" one time, for now...)
What is going wrong here?
Its probably the glue, I guess you are just very unlucky. I went through two One Xs and luckily no yellow spots, in fact I have never gotten any device with that. Just get a warranty replacement, nothing else you can do. Its pretty bad on your phone, I believe its UV cured glue.
Info
The_Rick said:
Forgive me, but what's wrong with These Displays These days? Or am I doing something wrong?
I've been having Trouble with spots on Displays for years.
When it came out I bought a HTC One X. After a month there appeared a yellow spot on the left edge. I brought it back, waitet for 1,5 months and then became back my device with a replaced Screen and battery.
After another month i got again a yellow line... It was always the same, at first there is a slightly yellow line on the left or right edge, after a while it gets darker and darker and turns violet/Brown.
I returned my htc one x 3 times, after the 4th attempt to repair i became the Money back.
After that i bought a HTC One X Plus. Same Story! I returned it 3 times for the same Screen issues, in the end after another year struggling I became again the Money back.
Then i bought a Xperia Z2: Believe it or not, again same pain 3 attempts to repair and then Money back.
The good Thing is, I always got the Money back. But i buy a device for using and working with it, not for having this Trouble.
In december 2014 i bought a Xperia Z3. Yesterday I noticed a yellow line on the left edge ...
In the meanwhile i bought a Surface Pro 2 also... and had the same Trouble, I had to send it in because of yellow lines ("just" one time, for now...)
What is going wrong here?
Click to expand...
Click to collapse
where r u living?
u should select better retailer
Well it's getting difficult, i live in Switzerland and bought the 5 mentioned Devices from 3 different retailers
The_Rick said:
Well it's getting difficult, i live in Switzerland and bought the 5 mentioned Devices from 3 different retailers
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Click to collapse
Bad luck, dude
It seems that yellow spots do happen in some of the phones manufactured in a certain period of time and cause mainly by the OCA(Optical Clear Adhesive) glue between the glass and digitizer
Thanks for your replies, i'm gonna return the phonre for repair again.
Could this Problem be connected with heat issues? All the Devices ( well, except maybe the xperia z3) could get very hot.
Yeah that can also cause that, do you live in a very hot area? I went to med school in a place where it commonly reached 45C/113F+ in the summer and I still never got this issue with my LG Optimus 2X, HTC One X and HTC Butterfly
Well no, it's not that warm here, it barely gets to 30C in Summer, and I got the issues also in winter... But my htc's and the z2 were itself good heaters
Did you solve this issue ? Did you need to replace screen ?
unclesem said:
Did you solve this issue ? Did you need to replace screen ?
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Click to collapse
Yeah, unfortunately I had to replace the screen.
Actually they replaced the screen 3 times and after that (and after quite a bit of fight ) I returned the phone to the seller.
I seem to have some kind of bad luck in that regard, here is my statistic for the past few years:
Yellow spots on HTC One X -> screen replaced 3 times
Yellow spots on HTC One X + -> screen replaced 3 times
Yellow spots on Sony Xperia Z2 -> screen replaced 3 times
Yellow spots on Sony Xperia Z3 -> screen replaced 3 times
Yellow spots on Microsoft Surface Pro 2 -> screen replaced 1 time, it's yellow again and has to be replaced but I need it for work
And now:
Yellow spots on Microsoft Lumia 1520, have to send it in
I thought that I do something wrong (although I never had these Issues before HTC One X), then a few weeks ago I went to an electronics reseller to take a look at an exposed Surface Pro 3 and saw that picture... Look at that the yellow line on the left edge :silly:
You're very very unlucky mate....
3 different retailers and 5 different devices, with similar/same problems? There's something wrong happening there..
Sent from my D6653 using XDA Free mobile app

Honor 6 Yellow tint ?

I observed that my Honor 6 is more yellowish/warmer tone in the bottom of the display . It is visible on white backgrounds. and even in light grey backgrounds. It is a common issue with Honor 6? I saw some threads for OnePlus One with almost the same issue. How is yours?
It is something like this (it is not a Honor 6 but for example):
haven't got this on my device, maybe its some kind of a hardware problem.
how old is your device?
My device was brand new. I returned him and get a full refund. I tried to put under the UV light but from my opinion make it even worse...
pudup said:
This is an old and known problem. It's on almost every H6 device around right now. I'd say it's on all H6 devices since I can't really trust anybody that says they don't.
Apparently UV light fixes it.
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Click to collapse
Mine is fine...
But yeah, it's a hardware problem. I'd guess something about the glue discoloring. Apple had the same problem with their iMacs a couple of years ago.
Unfortunately there's no permanent fix, other than replacing the entire screen assembly and hoping the new one doesn't have the same problem. But then again it probably will, unless they changed the manufacturing process to fix this problem.
Sent from my H60-L02 using Tapatalk

Bright White Spots on the screen

Since some weeks I am facing an increasing number of bright white spots on the screen (pls. refer to attached picture). Ok picture is not perfect, but should give an impression what I am talking about. Is anybody having the same issue with his screen.
I am wondering whether this is realated to a general quality issue or a faulty handling on my side.
Thx for your comments.
If your screen does that, perhaps it's time to get it looked at under warranty?
Swan Princess said:
If your screen does that, perhaps it's time to get it looked at under warranty?
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Click to collapse
unfortunately, it is already a replaced one....not coming from Huawei....
flyingjack said:
unfortunately, it is already a replaced one....not coming from Huawei....
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Click to collapse
I am sure there are options for repair still, if the white spots bother you that much.
If it's an already replaced screen, it's probably not the best quality.
Could be adhesive.
I had a ASCEND MATE 7 for a while and after about two months got wild white patches on screen, sold it by the way and bought a new one. This new one even had brighter patches from the beginning!
Got this one replaced with MATE 8 by the warranty (yeah, they gave me the MATE 8 instead for whatever the reason!)
I'm now useing it for about 2 and half months and again I got white patches almost in middle and bottom of the screen! What the hell !?
I think this is the problem with internal batteries, as they are poor quality and after some time of use the battery's pressing against the back of the LCD ... and the whites appear
We should definitely blame Huawei for this
It's maybe because of poor quality made IPS-NEO screens used in mate series .. anyway Huawei MUST answer
mine is even worser. the device never dropped, not even a scratch around...

Burn-in display

I am having my phone for 8 months now and few days ago I started to notice burns on the upper sides of the display. It is easiest to notice it on white screen even still they are not so obvious but noticeable if you look carefully. So does anyone else have the same problems and is it covered with warranty from HTC coz I bought phone over HTC official site?
sasa90 said:
I am having my phone for 8 months now and few days ago I started to notice burns on the upper sides of the display. It is easiest to notice it on white screen even still they are not so obvious but noticeable if you look carefully. So does anyone else have the same problems and is it covered with warranty from HTC coz I bought phone over HTC official site?
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Click to collapse
+1 i got same thing since one week after used my phone for 9 month !!!! i went htc they said need to replace phone screen also there is no warranty for it ??
Same problem here.. Since I bought the phone online from HK and I am in the Middle East, the warranty is not covered. Such a bummer!
Guess I have to look for after market replacement screens.
Let me know if you find any solution.
This is the ips bleed thingy tons of u11 got, unfortunately it's very frequent with ips panels and many brands don't consider this as a fault unless its too big

Vertical green line at the middle of the display

Hey everyone,
Sorry if this issue has been discussed before. Couldn't find any similar issue for the A8 2018. I am having a bright, thin green line exactly at the middle of the display for a week now. Bought the phone five months ago, not a single drop, screen protector plus case, so I am quite sure there was no physical damage.
I tried booting the phone in safe mode and dialing *#0*# for the color test: green, red, blue as it might reset any stuck pixels to no avail. The line went away just once after turning off the display and back on.
It sucks if the screen needed to be replaced just after five months of usage. I lost my receipt as well. I was thinking that it might be a software issue and can be solved before sending it to Samsung for screen repair?
Does not sound like software issue sounds like you have a defective screen.
SuperSoC said:
Hey everyone,
Sorry if this issue has been discussed before. Couldn't find any similar issue for the A8 2018. I am having a bright, thin green line exactly at the middle of the display for a week now. Bought the phone five months ago, not a single drop, screen protector plus case, so I am quite sure there was no physical damage.
I tried booting the phone in safe mode and dialing *#0*# for the color test: green, red, blue as it might reset any stuck pixels to no avail. The line went away just once after turning off the display and back on.
It sucks if the screen needed to be replaced just after five months of usage. I lost my receipt as well. I was thinking that it might be a software issue and can be solved before sending it to Samsung for screen repair?
Click to expand...
Click to collapse
Defective screen
Fortunately, you can get a free replacement from your carrier or Samsung directly
587.saboor said:
Defective screen
Fortunately, you can get a free replacement from your carrier or Samsung directly
Click to expand...
Click to collapse
I will try my luck and see if Samsung will replace it for free as I lost my receipt when I moved
SuperSoC said:
I will try my luck and see if Samsung will replace it for free as I lost my receipt when I moved
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Click to collapse
I'm sure you don't really need the reciept

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