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Well, my inspire started the rebooting randomly thing a few weeks ago. I didnt think much of it because it would only happen maybe once a week. But that got a lil worse, started happening more and more. A couple of days ago my Inspire would not stay on. Right after powering on, it shows the HTC logo and actually boot all the way to the home screen, then shuts off. The only way I can keep the phone on is if connected to power. I suspect the battery died. The battery indicator says battery is fully charged. Tried wiping battery stats, did nothing. Unrooted and returned to stock and S-on. Went to ATT store and was given a number to call for a replacement or i can go to 1 of 3 service depot locations where I can get a replacement.
Can't wait to get a new one. Just sharing
Dan
dan09wrx said:
Well, my inspire started the rebooting randomly thing a few weeks ago. I didnt think much of it because it would only happen maybe once a week. But that got a lil worse, started happening more and more. A couple of days ago my Inspire would not stay on. Right after powering on, it shows the HTC logo and actually boot all the way to the home screen, then shuts off. The only way I can keep the phone on is if connected to power. I suspect the battery died. The battery indicator says battery is fully charged. Tried wiping battery stats, did nothing. Unrooted and returned to stock and S-on. Went to ATT store and was given a number to call for a replacement or i can go to 1 of 3 service depot locations where I can get a replacement.
Can't wait to get a new one. Just sharing
Dan
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That sux. You're the first person I've seen here on XDA with that issue, that I can recall, at least, so I think it's safe to say it was an isolated incident...
Unlike the Samsung Captivate, where it was a frighteningly common occurrence.
Did you actually try another battery? Just curious.
(Your better off getting a replacement, as you are doing, because you don't want to be paranoid 24/7 of your phone shutting off, if indeed it's something defective internal to the phone itself.)
Inspired Ace 1.0.1¦ XDA Premium
replace it, easier troubeshooting. that way you'll know if its the inspire or just that one phone
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
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Click to collapse
You must be very unlucky to have 3 bad devices!
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
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Click to collapse
I suddenly dont feel so bad lol
My inspire's bottom cover sticks out about 1mm on the right side. I love the phone, but the covers are just bad design.
Update:
It is the battery, went to ATT and they put in a loaner battery and phone is fine. Sucks though they didn't have a battery in stock, or a new one to give me well anyway, they're shipping the battery to my house. should be here tomorrow or saturday.
Kinda sucks i had to return my phone back to stock and unroot and s-on. oh well... rooting is fun
Four-Fifty-X said:
1st Inspire - speaker died, SD card would not mount
2nd Inspire - camera would not autofocus
3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags
I LOVE my Inspire, but I don't think it's the highest quality HTC device...
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Click to collapse
Yeah, unfortunately I have to agree. I have 2 here and both have different issues. One has a perfect screen but the covers fit like ****. The other has a screen that is totally out of whack and other little quarks not worth mentioning. Nothing to get worked up about but man. I also know that allot of inspires get returned for bluetooth issues and you may have guessed battery is **** issues. I love this phone,hell I have 2, but man what is the deal with htc's quality control. And whoever the fluck decided to put this tiny ass battery in this hog is wonked in the head.
The only thing I don't like about my phone is the stupid battery cover. The first time I tried to open it back up after installation I think I broke or bent a guide tab, because the door sticks out a hair more than original. But I have a case, so its not bothering me.
Sent from my Desire HD using XDA App
Update:
Finally received my battery replacement from ATT warranty. Phone is working again!! woot! Already re-rooted So Happy!
Just sharing.
Replace the battery, clearly its the problem..
COuldve been worse. I should complaint to At&t or HTC and get a new battery so I can replace if my Inspire died hahahaha.
Kids were playing games with this phone and one of them got pissed and throw the phone against the wall. Lucky there's no broken screen but the problem now is, this thing cannot powered on. Even with fully charged battery (charged with another HTC). Pressing both vol keys while inserting cable or vol keys while inserting battery doesn't work. Not even one led light goes up. Just dead dead! PC cannot recognize even after plugged in for several hours.
Jabbacks said:
Kids were playing games with this phone and one of them got pissed and throw the phone against the wall. Lucky there's no broken screen but the problem now is, this thing cannot powered on. Even with fully charged battery (charged with another HTC). Pressing both vol keys while inserting cable or vol keys while inserting battery doesn't work. Not even one led light goes up. Just dead dead! PC cannot recognize even after plugged in for several hours.
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Click to collapse
Owww...i think it is gone....
Sent from my Sensation XE with Beats Audio Z715e using XDA
Oooh is your device still under warentee? If so I would return and perhaps say it died. If there is not signs of physical abuse you should be ok. Hopefully they can fix under warentee? By any chance have you tried another battery? I know you charged but battery could have gone bad. Also check to see if your battery is LOOSE in its area, this sometimes happens and contact cam be restored by placing some paper opposite the contact area.see if it wiggles if so try the paper at the opposite side of contact, this can restore the contract with the battery and device. If that won't work I'd call in the warentee. I wish you the best and hope your issue goes back to normal! Good luck!
Sent from my Sensation 4G using xda premium
Jabbacks said:
Kids were playing games with this phone
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Click to collapse
Good idea, let the child play with the hundreds-dollar device.
I don't want to be rude, but this has bad idea all over it.
realsis said:
Oooh is your device still under warentee? If so I would return and perhaps say it died. If there is not signs of physical abuse you should be ok. Hopefully they can fix under warentee? By any chance have you tried another battery? I know you charged but battery could have gone bad. Also check to see if your battery is LOOSE in its area, this sometimes happens and contact cam be restored by placing some paper opposite the contact area.see if it wiggles if so try the paper at the opposite side of contact, this can restore the contract with the battery and device. If that won't work I'd call in the warentee. I wish you the best and hope your issue goes back to normal! Good luck!
Sent from my Sensation 4G using xda premium
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Click to collapse
I am afraid HTC will see that there's been physical abuse to the phone, since he can't see everything that's broken. When they open up the phone, it could bee possible they see something they do not want to see like a loosend chip or even a broken motherbord, and that is rather hard to achieve. Maybe he's lucky, maybe not. I don't know...
Well, in such a situation, there is very little you can do unless you are capable of repairing the phone yourself.
HTC will not provide you with warranty if there is any physical damage.
However, since there is barely any damage on the outside, try and play it off as a DOA.
Tell HTC that the phone just went dead for no reason & wouldn't switch on at all.
If you're lucky, then they give you a replacement. This is applicable only if your device is still in the warranty period.
kgs1992 said:
Well, in such a situation, there is very little you can do unless you are capable of repairing the phone yourself.
HTC will not provide you with warranty if there is any physical damage.
However, since there is barely any damage on the outside, try and play it off as a DOA.
Tell HTC that the phone just went dead for no reason & wouldn't switch on at all.
If you're lucky, then they give you a replacement. This is applicable only if your device is still in the warranty period.
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Click to collapse
Ouch, lets lie to HTC and say that his kid didn't smash his phone. Kind of douchey if you ask me.
sshede said:
Ouch, lets lie to HTC and say that his kid didn't smash his phone. Kind of douchey if you ask me.
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Click to collapse
^OT, but nonetheless, we void our warranty with S Off and conveniently get it back to stock when warranty claim is required. That doesn't seem like lying to you, does it?
All these modifications to phone software that we cover up is if course not lying, is it? We're all such moral human beings here, no?
If you get my point, well & good. OP asked for solution, I gave him one that made sense. If you have a better solution, I'm all ears my friend!
kgs1992 said:
^OT, but nonetheless, we void our warranty with S Off and conveniently get it back to stock when warranty claim is required. That doesn't seem like lying to you, does it?
All these modifications to phone software that we cover up is if course not lying, is it? We're all such moral human beings here, no?
If you get my point, well & good. OP asked for solution, I gave him one that made sense. If you have a better solution, I'm all ears my friend!
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Click to collapse
Perhaps this is true, but S-OFF doesn't actually do any damage. Giving yourself the opportunity to flash a better rom than HTC chooses to provide us doesn't really do anything bad, it's only bad if you severely mess it up and have to send it back (and I still don't agree with performing S-ON to send it back for warranty).
To me, there's a pretty big difference between unlocking your phone's potential and giving your phone to a living catapult. The way I see it, smartphones are not toys. They can act as entertainment devices, but they are not toys. It's funny to see eight year olds bumping into people because they're too busy playing pinball on their iPhone 4S. You know it's bound to be dropped, scuffed, screen shattered, water damaged. You know it's gonna happen whether they're two years old or twelve years old. If you're that determined, get them a used iPod Touch and if they can maintain it, great. If not, well, there ya go.
sshede said:
Perhaps this is true, but S-OFF doesn't actually do any damage. Giving yourself the opportunity to flash a better rom than HTC chooses to provide us doesn't really do anything bad, it's only bad if you severely mess it up and have to send it back (and I still don't agree with performing S-ON to send it back for warranty).
To me, there's a pretty big difference between unlocking your phone's potential and giving your phone to a living catapult. The way I see it, smartphones are not toys. They can act as entertainment devices, but they are not toys. It's funny to see eight year olds bumping into people because they're too busy playing pinball on their iPhone 4S. You know it's bound to be dropped, scuffed, screen shattered, water damaged. You know it's gonna happen whether they're two years old or twelve years old. If you're that determined, get them a used iPod Touch and if they can maintain it, great. If not, well, there ya go.
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This is going terribly off topic. If you would like to discuss these issues, start a new thread. OP asks for a solution to the problem. If your post is a solutions or a valid suggestion, it is welcome, but please, let's not continue the OT posts.
Problem here with waranty is I'm not in the US. This is TMobile. I tried to shake the unit but couldn't hear anything loose.
Thanks guys for all your help. I'm trying to dig a little further. I'm sure there's got to be a simple answer somewhere. And if I find, I will post.
kgs1992 said:
This is going terribly off topic. If you would like to discuss these issues, start a new thread. OP asks for a solution to the problem. If your post is a solutions or a valid suggestion, it is welcome, but please, let's not continue the OT posts.
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Click to collapse
Fair enough.
OP, there is a hardware issue with your device. I am almost certain it was caused by a child throwing it. You can take it to someone hoping it can be repaired, hopefully it's something as simple as a terminal that runs to the battery popping loose. You can also send it to HTC, to which they will repair it for a nominal fee, likely around one hundred and fifty USD.
They will definitely not repair it for free, because it was physically damaged. You can also lie to them, and hope they will cover it as a seemingly randomly dead unit, but odds are they will open it up and see physical damage. From there, they'll probably send it back to you - in it's previous condition.
Well firstly ouch. Secondly if it is the battery the device should boot with the USB in + no battery. Might help. Maby like my old TV it just needs another *light* bash?
Sent from my HTC Sensation XE with Beats Audio using xda premium
heavy_metal_man said:
Well firstly ouch. Secondly if it is the battery the device should boot with the USB in + no battery. Might help. Maby like my old TV it just needs another *light* bash?
Sent from my HTC Sensation XE with Beats Audio using xda premium
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I want you to try this on your phone right now and then proceed to eat your words. You cannot turn on the phone without a battery because the circuit is incomplete!
Ok boys, PC can now recognize phone as "Zeus Flash Device". Where do I go from here. I'm hoping if I flash something, it could put phone back to normal stage at least with lights on.
???????
http://www.xda-developers.com/wp-content/uploads/2012/03/jv553a.jpg?139d23
Jabbacks said:
Ok boys, PC can now recognize phone as "Zeus Flash Device". Where do I go from here. I'm hoping if I flash something, it could put phone back to normal stage at least with lights on.
???????
http://www.xda-developers.com/wp-content/uploads/2012/03/jv553a.jpg?139d23
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Click to collapse
Can you please click the link in my signature and come on over to the IRC?
Which one, you have 2 links. what is your irc? ######?????
Jabbacks said:
Which one, you have 2 links. what is your irc? ######?????
Click to expand...
Click to collapse
#helpmenow
webchat.freenode.net/?channels=helpmenow
query me once you get there.
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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Click to collapse
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
sharpinator said:
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
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Click to collapse
I have heard multiple users that they simply rang HTC up, complained that battery didn't work and got a new one sent out.....so try that....and attempt if possible to hang on to old one, as if it turns out to be device, you get a free battery
Same issue for me, it drove me nuts. Turned out to be a faulty battery when sent off to HTC/Vodafone for repair. They replaced it so I wonder if it's a known issue.
Sent from my Desire S using xda app-developers app
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
This.
My phone used to shut down randomly and I searched and found out that it is due to the bad design of battery placement in this phone. All I had to do was put a small piece of paper and it has never shutdown till then.
I'm definitely going to try this, I've been getting lots of resets and I'm relieved it's not a rom issue
edit: how many times did you guys fold the paper over?
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
i had issues with my phone turning off too, had it slightly wet at one point so i took it to a phone repair joint, they replaced a few things charged me and it had the same problems afterwards, a test battery proved it was the bloody battery all along!
the tech there let me know our batteries have a soft edge that when pushed up hard against the battery slot it slightly deforms, seems like a bad design if you look at the battery up close you can see one where the edges get pushed in a bit, (well on mine anyway) the test battery i borrowed didn't have the edges pushed in.
Had this problem too. Paper did the trick.
My HTC 828 is always going off by itself, once I open the camera or put on my mobile data the phone goes off please what should I do?
Me too have same problem..My HTC desire 828 dual sim turning off automatically, mostly when I play any videos or turning on camera. Tried factory reset many times but no use..
HTC 828 ramdomly switching off on data use, battery drains off
I also have the same problem...whenever I use apps which use data, the phone goes switch off and many times when I switch on the phone, apps starts optimizing again and again...sometimes battery drains off immediately...please help me...whats the issue...
Phone switching off itself. Nearly same problem is what I face with this HTC 828
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
---------- Post added at 04:30 AM ---------- Previous post was at 04:26 AM ----------
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
What should I do to get rid of this problem
(Before I resell it)
My battery couldn't be removed
So the solution of paper couldnt be fine with it
:crying:
hi have same issue on my htc d820ts so i flashed it with new firmware and check the battery connector or power supply area its ok but phone issue is same so please if some one have any idea help me
A friend of mine had a Galaxy S3 Amber with a broken (and blank) screen and wanted her data from it's internal memory that is locked and not in debugged mode. I did a lot of research and found the best, most efficient way was to do a motherboard swap with another gs3. I had a Galaxy S3 Blue. I watched a couple of videos and it seemed rather easy. I gathered the proper tools and was EXTREMELY careful not to break or rip anything (and to my knowledge i did not). When i put her motherboard from the amber one into the blue one and the screen would not come on. My first thoughts were it must be her motherboard that went bad. Well when i went to put my blue gs3 back together (again being very careful this entire time) I'm now having the same issue as she was. Black screen, no back light. The bottom lights DO come on and i feel it vibrate when i get a message. There was also no power on chime...
I know its hard to tell with out looking but any ideas on what could be wrong or what i might have screwed up? i checked all the connections and everything looks perfect. Nothing is bent or connected wrong and I didn't force or break anything.
update: so i found that the touch part of it still works fine. i can hear the ripple unlock as well as all the other sounds and such when i touch around and i can here it opening apps. the only issue lies in the screen itself being blank with no back light what so ever,
First of all remove the battery and attempt to power on, then leave without battery for 1 min, I know this sounds silly but it worked on an old iPhone 3G so anythings worth a shot.
If that doesn't work go back into the S3 and make sure all the data clips are firmly in place and locked down but not twisted in anyway. Also make sure their is no moisture or dust on the ribbons. You may not realise it but even the smallest imperfection with this can cause massive issues down the line.
If all else fails her phone may have broke your screen, I don't know how but it is a possibility
Hope I could help and good luck
TechMinerUK said:
First of all remove the battery and attempt to power on, then leave without battery for 1 min, I know this sounds silly but it worked on an old iPhone 3G so anythings worth a shot.
If that doesn't work go back into the S3 and make sure all the data clips are firmly in place and locked down but not twisted in anyway. Also make sure their is no moisture or dust on the ribbons. You may not realise it but even the smallest imperfection with this can cause massive issues down the line.
If all else fails her phone may have broke your screen, I don't know how but it is a possibility
Hope I could help and good luck
Click to expand...
Click to collapse
so i took it apart again today to double check and clean everything and under inspection i noticed a teeny tiny slit on the edge of the lower, bigger ribbon. i know the smallest bit could be horrid. Any fix and would that cause just the screen to not show? i don't know if that is the led connection but i think it may be.
amshook said:
so i took it apart again today to double check and clean everything and under inspection i noticed a teeny tiny slit on the edge of the lower, bigger ribbon. i know the smallest bit could be horrid. Any fix and would that cause just the screen to not show? i don't know if that is the led connection but i think it may be.
Click to expand...
Click to collapse
If theirs a slit I'm affraid that could be it for the screen, like I said even the smallest imperfection can cause massive issues. The slit is probably in the one of the data sections of the ribbon cable which is why data for the screen isn't being carried.
For the fix I don't think their is one unless you can fit a new ribbon on to yout S3's screen
Sorry about the screen
So I took it all apart again. Cleaned ever little thing I could and now it works again. ?
amshook said:
So I took it all apart again. Cleaned ever little thing I could and now it works again. ?
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Click to collapse
Excellent, must have just had some dust or gunk on the cable
Glad you got it working again:victory:
TechMinerUK said:
Excellent, must have just had some dust or gunk on the cable
Glad you got it working again:victory:
Click to expand...
Click to collapse
As am I. Thanks alot for helping. I appreciate it. id buy you a beer if I could lol.
amshook said:
As am I. Thanks alot for helping. I appreciate it. id buy you a beer if I could lol.
Click to expand...
Click to collapse
No problem, thats what XDA is here for:laugh:
I just discovered a very thin piece of protective plastic over my fingerprint sensor that really wasn't noticeable unless you scratch it with a fingernail. Once this plastic is removed, your sensor will read your fingerprints so much better.
Just be sure to check for this plastic. If you already knew about it, then please ignore this message.
Sent from my LG-H910 using Tapatalk
I had seen reviews before my phone arrived, all mentioned it but its on there really good and could see how some people could miss it.
I leave it on, still works perfect, FYI the camera also has a protector.
LOL! every device with fingerprint in the back brings a plastic screen. I left it on when i bought my LG V20, It reduces the chances for it to get scratched. Although it has been proven that fingerprint still working even after scratched
Both Google Play and my banking app refused to recognize my fingerprints with the plastic on. They'd constantly disable fingerprint recognition after several failed attempts. Now, without the plastic, they work 100% of the time, So if anyone is having issues, they should remove the plastic. Just saying.
Sent from my LG-H910 using Tapatalk
joseguillen1994 said:
LOL! every device with fingerprint in the back brings a plastic screen. I left it on when i bought my LG V20, It reduces the chances for it to get scratched. Although it has been proven that fingerprint still working even after scratched
Click to expand...
Click to collapse
My Note7 and Note 4 didn't have any plastic. They weren't the same type of reader as this phone though.
Sent from my LG-H910 using Tapatalk
spexwood said:
My Note7 and Note 4 didn't have any plastic. They weren't the same type of reader as this phone though.
Sent from my LG-H910 using Tapatalk
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Click to collapse
I said in the back hahaha. Also, samsung is not know to be a device that put that type of plastic in their home button. (talking from experience buying the galaxy s, s2/3/4/5/6 note note 2/3/4)
joseguillen1994 said:
I said in the back hahaha. Also, samsung is not know to be a device that put that type of plastic in their home button. (talking from experience buying the galaxy s, s2/3/4/5/6 note note 2/3/4)
Click to expand...
Click to collapse
"In the back" didn't pop out at me for some reason. Sorry about that. LOL
My intention of my reply though was mainly what you just said: Samsung usually doesn't put plastic on their sensors. My last 2 phones were Samsungs (LG before that, and that was before fingerprint sensors were ever thought up), so I'm not used to finding plastic on the sensors.
I swear though, this V20 is surprising me several times a day. Sometimes good, sometimes bad. Having fingerprint sensor issues and then finding and removing the plastic and discovering that all the issues have gone away is just one of these surprises.
spexwood said:
"In the back" didn't pop out at me for some reason. Sorry about that. LOL
My intention of my reply though was mainly what you just said: Samsung usually doesn't put plastic on their sensors. My last 2 phones were Samsungs (LG before that, and that was before fingerprint sensors were ever thought up), so I'm not used to finding plastic on the sensors.
I swear though, this V20 is surprising me several times a day. Sometimes good, sometimes bad. Having fingerprint sensor issues and then finding and removing the plastic and discovering that all the issues have gone away is just one of these surprises.
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Click to collapse
Yeah i had a surprise today, it rebooted by itself (although it does reboot fast i mean literally, 25 second to turn off, then on, then totally initiate to the homescreen) but well, im going to wait 3 more days to see if it was because of bluetooth compatibility issues with my car old bluetooth fm transmitter or if it was because the phone is defective. If it seems like it is defective, i got a green light to go and exchange it already through the phone,
joseguillen1994 said:
Yeah i had a surprise today, it rebooted by itself (although it does reboot fast i mean literally, 25 second to turn off, then on, then totally initiate to the homescreen) but well, im going to wait 3 more days to see if it was because of bluetooth compatibility issues with my car old bluetooth fm transmitter or if it was because the phone is defective. If it seems like it is defective, i got a green light to go and exchange it already through the phone,
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When I had the LG G Pro, I got one that had a bad CPU in it. It randomly rebooted, got really warm in my pocket randomly, and never entered deep sleep. I had to get it replaced because of that. Just keep an eye out for these symptoms.
It could just be a bad battery too. If so, your battery life won't be great, or the level will skip (goes straight from like 50% to 20% instantly). It could also cause a reboot too.
In any case, since you're still within your 14 days, it'd be best to just replace it if it turns out to be defective. :good:
spexwood said:
When I had the LG G Pro, I got one that had a bad CPU in it. It randomly rebooted, got really warm in my pocket randomly, and never entered deep sleep. I had to get it replaced because of that. Just keep an eye out for these symptoms.
It could just be a bad battery too. If so, your battery life won't be great, or the level will skip (goes straight from like 50% to 20% instantly). It could also cause a reboot too.
In any case, since you're still within your 14 days, it'd be best to just replace it if it turns out to be defective. :good:
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yeah, that's the thing, the exchange can only happen if they conclude that the device is indeed defective. So, i will wait for 3 days and see what happens, if it happens again, it s an immediate replacement, and it will be a battle inside the store if they say no
Thank you!!!
spexwood said:
When I had the LG G Pro, I got one that had a bad CPU in it. It randomly rebooted, got really warm in my pocket randomly, and never entered deep sleep. I had to get it replaced because of that. Just keep an eye out for these symptoms.
It could just be a bad battery too. If so, your battery life won't be great, or the level will skip (goes straight from like 50% to 20% instantly). It could also cause a reboot too.
In any case, since you're still within your 14 days, it'd be best to just replace it if it turns out to be defective. :good:
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Click to collapse
This is exactly what has been going on with my V20, even the battery issue. I took it back to a T-Mo store and they did a warranty replacement no questions asked. Now just waiting for the new to come in. Hopefully this doesn't occur on the new one.
How does the sensor react to a wet finger? Is it still as accurate as normal?