Screenshot Issues? - T-Mobile Samsung Galaxy Note5

Does this happen to anyone else? When you try to take a screenshot you get an error message that says: "Unable to capture screenshot. Prevented by security policy."
Screenshot works on my fathers phone (which isnt rooted) but it doesnt work on mine (which is rooted)
Could it be because im rooted?

re: screenshot issue
SpencerA99 said:
Does this happen to anyone else? When you try to take a screenshot you get an error message that says: "Unable to capture screenshot. Prevented by security policy."
Screenshot works on my fathers phone (which isnt rooted) but it doesnt work on mine (which is rooted)
Could it be because im rooted?
Click to expand...
Click to collapse
It has nothing to do with being rooted.
You must have either disabled, froze or uninstalled "FaceProvider" in settings>applications>all
This will only happen if it's frozen, either uninstall it, or enable it.
Good luck!
Have a great day!

Misterjunky said:
It has nothing to do with being rooted.
You must have either disabled, froze or uninstalled "FaceProvider" in settings>applications>all
This will only happen if it's frozen, either uninstall it, or enable it.
Good luck!
Have a great day!
Click to expand...
Click to collapse
I did not freeze it. and it is not uninstalled. If I do uninstall it, what would I be losing? anything important?

SpencerA99 said:
I did not freeze it. and it is not uninstalled. If I do uninstall it, what would I be losing? anything important?
Click to expand...
Click to collapse
I had the same issue with screenshots in the past.
And enabling that app fixed my screenshot issue.
Try this, delete faceprovidor's data and cache and reboot the phone.
Then try screenshots again.
I am certain that there are other apps which require faceprovidor to work properly besides screenshots.
Sent from my SM-G928T using Tapatalk

Misterjunky said:
I had the same issue with screenshots in the past.
And enabling that app fixed my screenshot issue.
Try this, delete faceprovidor's data and cache and reboot the phone.
Then try screenshots again.
I am certain that there are other apps which require faceprovidor to work properly besides screenshots.
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse
I uninstalled it and my screenshot works now. And I have not encountered any problems yet with uninstalling it

I have the note 5 and I can't find faceprovider anywhere...still no screenshots.

Power button and home.

Misterjunky, Thank you for your post/help. You wouldn't believe me if I told you how long i have been searching for this fix.

i had ur problem 2 !
Ananuk said:
I have the note 5 and I can't find faceprovider anywhere...still no screenshots.
Click to expand...
Click to collapse
hey dear
if u have KNOX app in ur phone, Uninstall it...
Enjoooooooooooy :laugh::laugh::laugh:

Confused...
I'm so confused. So how do I get this done for a Galaxy S7?

I'm facing this issue inside WhatsApp. I have frozen some of the Samsung packages in Titanium Backup but faceprovider is enabled. Any thoughts?

I have the same issue. but there isn't any faceprovider app installed on my device. what should i do??

Change display setting
Ahmad77888 said:
I have the same issue. but there isn't any faceprovider app installed on my device. what should i do??
Click to expand...
Click to collapse
Try changing the display settings.
Goto Settings>>Display>>Screen Resolution Change it to FHD(1920x1080) from WQHD(2560x1440).
Hope this will help!!!

Unable to capture screenshot prevented by security policy
I don't have faceprovider in sittings what should I do please help

Can't find faceprovider in APP list
Any updated solution?

Rene_Lui said:
Can't find faceprovider in APP list
Any updated solution?
Click to expand...
Click to collapse
Are you having a screen shot problem?

SpencerA99 said:
Are you having a screen shot problem?
Click to expand...
Click to collapse
Yes
So old thread said can be solved by force close it but I couldn't find it
Maybe some new method is needed

No faceprovider on my note 5 n920g. What to do? Im experiencing this screenshot issue in Telegram. Help needed. Thanks in advance.

Note 5
I have no faceprovide too....did you find any solution yet?

Hey, it worked for me:
Hi,for resolve your problem,install from Playstore terminal emulator.Open and write:
su
wm size reset
wm dpi reset
Now you can make a screenshot
Click to expand...
Click to collapse
Special thanks to @Piombo71
Original thread: https://forum.xda-developers.com/galaxy-note-3/help/screenshot-blocked-security-policies-t3580385

Related

[Q] searching for an app?pls help

is there any application for android that can log\save error reports.because my phone shuts randomly down and i want to check what the problem is?
mirsadbrkic said:
is there any application for android that can log\save error reports.because my phone shuts randomly down and i want to check what the problem is?
Click to expand...
Click to collapse
An app won't work because the logcat is cleared as soon as the device reboots.
But there is another why. Check out this link below and see if this may help you.
http://android.stackexchange.com/qu...-determine-the-cause-of-random-device-reboots
SonicX2014 said:
An app won't work because the logcat is cleared as soon as the device reboots.
But there is another why. Check out this link below and see if this may help you.
http://android.stackexchange.com/qu...-determine-the-cause-of-random-device-reboots
Click to expand...
Click to collapse
thnx for the link found an app that records logs onto sdcard in that link. thnx again bro
mirsadbrkic said:
thnx for the link found an app that records logs onto sdcard in that link. thnx again bro
Click to expand...
Click to collapse
Nice. Glad you found something that works. Be interesting now to find out what was causing your phone to reboot randomly. What was the name of the App you found?
SonicX2014 said:
Nice. Glad you found something that works. Be interesting now to find out what was causing your phone to reboot randomly. What was the name of the App you found?
Click to expand...
Click to collapse
i froze some apps using BT and i had just to turn USB debuging on :\ since than the phone didnt turn off randomly.it didnt reboot once since i enabled it.i didnt even look for this but i accidently found it and tried.but still im going to find out what was the problme.im a newbie on android roms but i want to create my own rom without those google services.i aim for battery life.anyways thnx again for your help
mirsadbrkic said:
i froze some apps using BT and i had just to turn USB debuging on :\ since than the phone didnt turn off randomly.it didnt reboot once since i enabled it.i didnt even look for this but i accidently found it and tried.but still im going to find out what was the problme.im a newbie on android roms but i want to create my own rom without those google services.i aim for battery life.anyways thnx again for your help
Click to expand...
Click to collapse
Glad you fixed the random reboots. It always seems to be a defective app, unless it's hardware. That's cool you want to create your own roms. Maybe you can create roms for those with older phones too. XDA forums is a great place to learn all about roms, flashing, and what tools to use if your getting into rom development. Best of luck in your quest.

KNOX warning driving me crazy

I have rooted my device and want to stay on stock firmware for a while.
I have deleted all knox system files I can see but I'm still getting the annoying popup and notification.
what have I missed?
Freeeze maybe?
@rbiter said:
Freeeze maybe?
Click to expand...
Click to collapse
But what though? lol
I have no KNOX apps left in my system folder!
Obagleyfreer said:
But what though? lol
I have no KNOX apps left in my system folder!
Click to expand...
Click to collapse
Priv-apps folder?
Sent from my SAMSUNG-SM-G920AZ
daniel4653 said:
Priv-apps folder?
Sent from my SAMSUNG-SM-G920AZ
Click to expand...
Click to collapse
had a look in there to mate!
Also deleted stuff in the data folder and I think a few things in the etc folder.
So none of you guys who are rooted running stock have a knox warning issue showing up randomly?
search secu and delete anything with the knox icon (using titanium backup)
Saafir said:
What message are you receiving?
Click to expand...
Click to collapse
It says:
SECURITY NOTICE
UNAUTHORISED ACTIONS HAVE BEEN DETECTED.
RESTART YOUR DEVICE TO UNDO ANY UNAUTHORISED CHANGES.
if i click this message it open an app which has a big orange shield at the top and a slider to activate KNOX protection and anti malware.
I've already done that, numerous times! lol
I rooted by: flashing TWRP using Odin, then booted to recovery and flashed Super SU.
That's all I did.
So how exactly can I use Titanium Backup to help me?
what is Secu?
thanks for the help btw!
Obagleyfreer said:
I've already done that, numerous times! lol
I rooted by: flashing TWRP using Odin, then booted to recovery and flashed Super SU.
That's all I did.
So how exactly can I use Titanium Backup to help me?
what is Secu?
thanks for the help btw!
Click to expand...
Click to collapse
look up securityagentlog or something like that in Titanium backup and freeze that app. profit.
guaneet said:
look up securityagentlog or something like that in Titanium backup and freeze that app. profit.
Click to expand...
Click to collapse
Thanks man!
That was exactly it! I just went into System/app and deleted the security agent stuff
Thanks!!
If you tap and hold on a notification, it will reveal the source applications name, it should be something like ESLSecurityAgent or something like that.
anyway to remove that notification on a non rooted device ?, my brother installed the apk for the exchange email and receives the same notification , long press on it , app info no option to turn off notifications.
ex-28 said:
anyway to remove that notification on a non rooted device ?, my brother installed the apk for the exchange email and receives the same notification , long press on it , app info no option to turn off notifications.
Click to expand...
Click to collapse
Not sure on that, you could try using an app to freeze it from the play store.
Obagleyfreer said:
Thanks man!
That was exactly it! I just went into System/app and deleted the security agent stuff
Thanks!!
Click to expand...
Click to collapse
i have the same problem...!!!! how do you solve it please dude..?
Deleted security log agent message went after reboot but now it's back any ideas anyone
Saafir said:
KLMS Agent
Click to expand...
Click to collapse
Thanks mate that worked
---------- Post added at 02:38 PM ---------- Previous post was at 02:29 PM ----------
pnr2020 said:
Thanks mate that worked
Click to expand...
Click to collapse
Now it's back again it's driving me crazy can anyone help
Saafir said:
Freeze all these hightlighted, knox related apps
View attachment 3410660
View attachment 3410661
Click to expand...
Click to collapse
Thank you will try it now
I give in I just can't remove it
pnr2020 said:
I give in I just can't remove it
Click to expand...
Click to collapse
Titanium Backup; remove or freeze smartmanager. Problem is you can;t get to your battery stats anymore

Samsung Members stuck at "Please Wait"

I'm trying to launch Samsung Members. It connects and I can see the screen that shows how to use it as well as the welcome with my name. But over that screen there's a "Please wait". I've left it all night but it's not going away.
I've tried force stopping the app, clearing the data and even uninstalling the update to reinstall it. Nothing works!
I have the Galaxy S7 SM-G930W8.
Thanks!
Prosis said:
I'm trying to launch Samsung Members. It connects and I can see the screen that shows how to use it as well as the welcome with my name. But over that screen there's a "Please wait". I've left it all night but it's not going away.
I've tried force stopping the app, clearing the data and even uninstalling the update to reinstall it. Nothing works!
I have the Galaxy S7 SM-G930W8.
Thanks!
Click to expand...
Click to collapse
Do you have any screen overlay apps installed?
Such as blue light filter apps etc?
*Detection* said:
Do you have any screen overlay apps installed?
Such as blue light filter apps etc?
Click to expand...
Click to collapse
No nothing of the sort. I also tried to kill all apps and use the optimization app in the settings. Nothing works :/
Just installed it from Galaxy App Store and it has logged me in and works fine, so nothing wrong server side
The app is a bit useless though, any reason you want to use it? Nothing in there you can't do yourself another way tbh
Try booting to recovery and clearing cache from there, other than that I'm not sure
Mobile Data connection instead of WiFi try too, or vice versa
*Detection* said:
Just installed it from Galaxy App Store and it has logged me in and works fine, so nothing wrong server side
The app is a bit useless though, any reason you want to use it? Nothing in there you can't do yourself another way tbh
Try booting to recovery and clearing cache from there, other than that I'm not sure
Mobile Data connection instead of WiFi try too, or vice versa
Click to expand...
Click to collapse
That didn't work. I kind of just wanted to use it and try it out properly.
Prosis said:
That didn't work. I kind of just wanted to use it and try it out properly.
Click to expand...
Click to collapse
Not sure what's wrong then, but I wouldn't worry about it, not a lot in there anyway, you're not missing much
*Detection* said:
Not sure what's wrong then, but I wouldn't worry about it, not a lot in there anyway, you're not missing much
Click to expand...
Click to collapse
Yeah I know, I just find it annoying to have apps I can't use be forced upon me.
Prosis said:
Yeah I know, I just find it annoying to have apps I can't use be forced upon me.
Click to expand...
Click to collapse
It was pre-installed on your S7?
I had to download it myself
You can use Package Disabler Pro to disable any apps you like, removes them from view, and does not require root
*Detection* said:
It was pre-installed on your S7?
I had to download it myself
You can use Package Disabler Pro to disable any apps you like, removes them from view, and does not require root
Click to expand...
Click to collapse
Yeah it's a system app on mine. Annoying.
My trouble is the same with Disabler Pro actually. I have to keep it after disabling. I'm a little obsessive lol!!
Prosis said:
Yeah it's a system app on mine. Annoying.
My trouble is the same with Disabler Pro actually. I have to keep it after disabling. I'm a little obsessive lol!!
Click to expand...
Click to collapse
lol, well there is a final option (Well.. two but one is destructive)
1.) Flash a firmware it does not come pre-installed with (XEU for example)
2.) Root, and properly remove it (Destructive and will trip KNOX)
*Detection* said:
lol, well there is a final option (Well.. two but one is destructive)
1.) Flash a firmware it does not come pre-installed with (XEU for example)
2.) Root, and properly remove it (Destructive and will trip KNOX)
Click to expand...
Click to collapse
If I Flash an official firmware from another country it will not trip Knox?
Prosis said:
If I Flash an official firmware from another country it will not trip Knox?
Click to expand...
Click to collapse
Nope, only flashing something custom will trip KNOX such as Root or custom Recovery / custom ROM
*Detection* said:
Nope, only flashing something custom will trip KNOX such as Root or custom Recovery / custom ROM
Click to expand...
Click to collapse
Nice one I'll try that!
Prosis said:
Nice one I'll try that!
Click to expand...
Click to collapse
If you are moving to a CSC not included in the CSC (If it is multi) you already have on the phone (Use Samsung Phone INFO app to check), you'll need to use the CSC (Not HOME_CSC) part of the ROM along with the other 3 sections, and select 'Repartition' from the PIT section in ODIN
This will obviously reset your phone to factory, so backup first
I had the same issue.
Here's what I did that fixed it for me:
Google play > Samsung members > uninstall (which only remove the updates)
Galaxy apps store > Samsung members > update
That fixed it. Maybe I could have update it through google play and it would have worked, but I updated it through the galaxy apps store and it worked...

[Guide/Fix] App package conflict when install. (August patch no root)

Hello.
Im not sure if someone else also found the fix for app conflicts and errors when u mannualy update system apps. But I found a working fix.
When I was testing something to fix my led cover but find out this will resolve the annoying conflicts when manually updating system apps.
So this will work for as I tested so far for 10 minuts or when u reboot. After that u need to do this again.
1. Go to device security.
2. Go to safe or secure start up. Im not English so.
3. If secure start up is disabled turn it on and reboot.
3. If secure start up is enabled turn it off and reboot.
I was able to update all apps I had conflicts before. But when I reboot again u will need to redo step 3. Only this time it will be turning on or off instead of off or on. So bassicly when it was turned off then u will turn it on instead.
Hope this will help for u guys aswell.
I just tried this workaround, and I can confirm it WORKS!:good:
Alf0903 said:
I just tried this workaround, and I can confirm it WORKS!:good:
Click to expand...
Click to collapse
Glad to hear. Thanks for the thanks sir. U took my thanks vurginity haha.
Wow
Works amazing just now i updated touchWiz Home to latest version
Thank you so much
الفلسطيني said:
Wow
Works amazing just now i updated touchWiz Home to latest version
Thank you so much
Click to expand...
Click to collapse
Glad it works for multiple users now. Thanks
I can confirm this works , thanks for the tip though
Thanks. It works great!
It is working on mine also. Thank you so much
iskelrdayisi said:
It is working on mine also. Thank you so much
Click to expand...
Click to collapse
kenshinchai said:
Thanks. It works great!
Click to expand...
Click to collapse
shah22 said:
I can confirm this works , thanks for the tip though
Click to expand...
Click to collapse
Glad to hear. Im wondering what it has to do with it.
It worked for me too. Thanks.
Tapatalkkal küldve az én SM-G935F eszközömről
Help
I can't find the option on security settings. Could you please guide me how to get there?
i cant find the setting either
search for secure start up
It works for me to install the latest Touchwiz home. I also installed Camera 6.5.98 on my shop edge. Thanks.
Sent from my SM-G935W8 using Tapatalk
---------- Post added at 07:30 PM ---------- Previous post was at 07:22 PM ----------
ma678 said:
It works for me to install the latest Touchwiz home. I also installed Camera 6.5.98 on my shop edge. Thanks.
Sent from my SM-G935W8 using Tapatalk
Click to expand...
Click to collapse
Edit: 6.5.95.
Sent from my SM-G935W8 using Tapatalk
Thank you, it actually worked!
Not working for my
AllSmokeEm said:
Hello.
Im not sure if someone else also found the fix for app conflicts and errors when u mannualy update system apps. But I found a working fix.
When I was testing something to fix my led cover but find out this will resolve the annoying conflicts when manually updating system apps.
So this will work for as I tested so far for 10 minuts or when u reboot. After that u need to do this again.
1. Go to device security.
2. Go to safe or secure start up. Im not English so.
3. If secure start up is disabled turn it on and reboot.
3. If secure start up is enabled turn it off and reboot.
I was able to update all apps I had conflicts before. But when I reboot again u will need to redo step 3. Only this time it will be turning on or off instead of off or on. So bassicly when it was turned off then u will turn it on instead.
Hope this will help for u guys aswell.
Click to expand...
Click to collapse
So basically u CANT just turn it off and reboot but
1. turn off&reboot
2. turn on reboot
3. turn off again and reboot one last time??
Because I still get the error when I just turn it off and reboot
Im trying to install 3 apks to get Note 8 Live messages. Im still not sure it works but cant confirm because I can't install it.
shorty76 said:
Not working for my
Click to expand...
Click to collapse
KLit75 said:
So basically u CANT just turn it off and reboot but
1. turn off&reboot
2. turn on reboot
3. turn off again and reboot one last time??
Because I still get the error when I just turn it off and reboot
Im trying to install 3 apks to get Note 8 Live messages. Im still not sure it works but cant confirm because I can't install it.
Click to expand...
Click to collapse
Hello.
Sorry for late reaction. Real busy at work. Friday im a day off and come with a proper response. Also I have to chec if they hotfixed it. I also can confirm the new galaxy 8 and note this method wont work. Since i dont own them i cant help with that part.
Does fingerprint security have to be disabled first?
I don't have it either. Latest Batman rom

J727S Knox Enrollment Service pls help :(

So i got this south korean model of the J7 called the J727s (galaxy wide 2), but this creepy Knox thing keeps me from using the home button and the multitasking button.
It seems to read the imei or whatever instantly after connecting to any kind of internet and start this weird actions. The app seems to be Knox enrollment service and it is the device manager so i cant delete it.
Im ready to root this, and maybe factory reset would be ok. Can anyone help me with deleting or disabling this?:crying:
And please dont post such replies like 'call to the it manager and delete the device from the list' i've already read the s7 post that had the similar problem with me.
J727S
edenkim1115 said:
So i got this south korean model of the J7 called the J727s (galaxy wide 2), but this creepy Knox thing keeps me from using the home button and the multitasking button.
It seems to read the imei or whatever instantly after connecting to any kind of internet and start this weird actions. The app seems to be Knox enrollment service and it is the device manager so i cant delete it.
Im ready to root this, and maybe factory reset would be ok. Can anyone help me with deleting or disabling this?:crying:
And please dont post such replies like 'call to the it manager and delete the device from the list' i've already read the s7 post that had the similar problem with me.
Click to expand...
Click to collapse
If you can root it do so then when you have root get root explorer an find security log Agent app delete it an see if that works ! It is in the system app file !
peter couniaz said:
If you can root it do so then when you have root get root explorer an find security log Agent app delete it an see if that works ! It is in the system app file !
Click to expand...
Click to collapse
Yeah thanks for your advice please take a like :good:
J727S
edenkim1115 said:
Yeah thanks for your advice please take a like :good:
Click to expand...
Click to collapse
You also can try reflashing the firmware onto your phone !
peter couniaz said:
You also can try reflashing the firmware onto your phone !
Click to expand...
Click to collapse
how helpful will that be with certainty?
MercuryRising1 said:
how helpful will that be with certainty?
Click to expand...
Click to collapse
It should work. No consequences can come of it not working.

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