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Picked up the phone this morning at Walmart and it's rebooted 3 times today just sitting doing nothing.
Just curious if anyone else is experiencing the same thing?
Thanks!
I experienced a few when I had mine, same night I got it...returned it the next day, my g2x was better, despite others bad experiences, mines been good with the g2x..
smashpunks said:
I experienced a few when I had mine, same night I got it...returned it the next day, my g2x was better, despite others bad experiences, mines been good with the g2x..[/QUO
+1 have had the same issues and find the G2X is much better for me.
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It happened to me also and I returned it and got another one. Hopefully will be good
Okay, so here's my story...
I bought the Motorola Droid X from Best Buy on release. It was a great phone, everything worked exceptionally. I unrooted, went back to stock and such through full SBF and received the Gingerbread OTA. It, in a nutshell, broke the phone. 3G would pop in and out when in a full service area (wifi would do the same). And unlike most, the update absolutely killed my battery life. I called up Verizon to explain the situation, and they claimed it was in fact the update which caused this to occur and it is an unfortunate problem that they have run into before. They sent me a "certified like new" replacement Droid X. I received this phone, used it for about two hours and the bottom half of the screen went out (The one Motorola has defined as a problem with initial launch products). I called up Verizon again, and they were very helpful and willing to negotiate. They offered to send me a different Motorola phone if I wanted to avoid the X. The X2 was a new phone, and it's specs were impossible to pass, so, of course, I requested it. They sent out another "certified like new" phone, I received the X2 only to not be able to make calls from it. Activation was impossible as the phone had a constant beeping noise and would randomly cut out. I finally got through to tech support on the affected phone, and they could hear the beeping as well. After they tried to activate the phone and failed, they decided they would send me yet another Droid X2. I received this phone, and it wasn't faulty for the first day or two. But then I started receiving duplicate text messages... And I mean, like 6 or 7 duplicates from each person almost every other to every three texts I received. This problem still persists, and it was something I just decided to deal with. A few days later, I began getting random reboots. Again, not a huge deal, it's 1, maybe 2 a day. I have now had the phone for 2 weeks, and the smallest thing finally put me over the edge. A pixel has died on the screen. I'm incredibly OCD, so, every time I'm looking at my phone, I focus on this dead pixel and it drives me absolutely nuts. So, I've decided that here soon I'm going to contact Verizon yet again. I hate to be rude with the company as the representatives have truly tried their best in resolving my problems and working with me in a fashionable manner... But guys and gals, this is just ridiculous. I want a working, reliable, and still technically advanced phone.
So, my question... Does anyone have any advice on what I could do? Do you think there is any potential in convincing Verizon that these "certified like new" phones are persistently faulty and that their "100+ point" checklist is not working? Has anyone been in a similar situation and been able to have it resolved (that is, completely resolved)?
Thanks for reading.
TLDR; I've gone through 2 Droid X's, 1 Droid X2, and I am now on my second Droid X2. All have been faulty "certified like new" phones from Verizon. I'm persistently encountering problems with this system. What should I do?
Have you tried going to a verizon store to resolve the issue? The store customer service is pretty good, and that would at least get some notes in your account showing that the device is indeed having physical problems that are not your cause.
i suggest u get on some Chinese forums and discover the recovery for the droid x2. Then we all can fix the problems ourselves. You started it all, you rule!
I have insurance through "T-Mobile" and I have had to claim about 6 times throughout 3-4 years... sometimes near the end of a devices life span when they no longer have that decide they will offer a sideways replacement. I'm going to call today and initiate a claim due to my phone having a few problems not due to root.
My question is
Has anyone been through this process recently - and if so did they give you an option for another phone? Was it your only option?
Thanks guys regardless I will let you all know what happened after I get off the phone with them this afternoon.
I heard they kept a buttload of the last original issues just for replacements. That's what I got back in August. I hope you get lucky too. They didn't even mention anything other than "It''ll be there in 3 days sir".
Hi everyone.
So, I was wondering if anyone is having this issue that Im having and/or if anyone has any insight on my problem.
Im on my 2nd Shield tablet. The first one randomly died overnight.
When I watch a video on YouTube, the video has these weird vertical line looking artifacts. Almost looks like the video is interlaced.
I do switch the video setting to 1080, but I still get these lines. Its not constant through out the video. It goes in and out randomly.
I dont remember seeing these lines on the first Shield tablet. Im wondering, is it this one in particular that has this issue? Has anyone else had this issue or heard of something like this happening?
Let me know, thanks for any help you can provide!
I can recall nothing of the sort ever occurring on my tablet... if you're running the latest Shield update it's probably worth seeing if you can get another return.
If your running 5.01 there are known graphical glitches... Down grade to 5.0 or KitKat and check. If your NOT on 5.01 then its not normal and ask for another RMA.
primetechv2 said:
I can recall nothing of the sort ever occurring on my tablet... if you're running the latest Shield update it's probably worth seeing if you can get another return.
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Yeah, I might just have to do that. Ive been searching on Google to see if this is an issue that has come up. But I cant seem to find anything on the subject.
I also tried to see if I could just live with it, but damn its hard for me not to notice it lol.
stanglx said:
If your running 5.01 there are known graphical glitches... Down grade to 5.0 or KitKat and check. If your NOT on 5.01 then its not normal and ask for another RMA.
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That I didnt not know of. Ill try to revert back to an earlier android build and see if thats the issue.
I bought the tablet at GameStop, and I got another 30 day return period after the exchange. So Ive got some time, luckily.
Thanks for the help/advice guys!
It must be the last update
Since i updated, i and other users are experiencing redering troubles, im experiencig troubles only with two apps, but other users have reported many others. Try reverting to 5 and see if its solved.
I just checked my YouTube app, In landscape mode and in and out of fullscreen. I saw no questionable lines over 20 minutes' worth of video total.
Try disabling H/W overlay in developer settings.
WR
I bought the 16 gig device from bestbuy on internet and I had only cracked screen issues and I returned the device via RMA feature and I got the new one in the mail first which surprised me. I received it with no cracks and I but I noticed the lines in the video on certain items when switching video colors fast and then i noticed cracks after a month of use. I emailed them again explaining the problems and it was like talking to a brick wall this time the RMA process was horrible it took a month just to get a manager to send me a new device which they never did then I told them im going to write a review regarding everything that happened and it will be placed on the largest forums out there and they contacted me by phone and asked if they could send me the 32 gig LTE device. I was okay thanks and they overnight it. They also didn't ask for the other one back so I have to which is nuts...but I noticed the new 32gig LTE doesnt have cracks or hasn't gotten cracks yet and its been over a month, but I did notice the lines coming up on the screen after there 5.01 update. I think it has something to do with software not hardware because it didn't happen with 5.0. I just wanted to let everyone know what I have experienced with nvidia support.
I am having my phone NOT RING, often. I get notifications of missed call.
I'm not sure if it is my carrier and weak signal, or if it is a problem with the phone.
How's it going for you?
Sorry to revive such an old thread, but only just recently I've been told that my phone just goes to voicemail when someone calls me. It seems like just a random occurence and after multiple attempts, the call finally goes through. Any thoughts? On a side note, my ex has a honor 5x and has similar issues too
shdw03 said:
Sorry to revive such an old thread, but only just recently I've been told that my phone just goes to voicemail when someone calls me. It seems like just a random occurence and after multiple attempts, the call finally goes through. Any thoughts? On a side note, my ex has a honor 5x and has similar issues too
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JFYI...I am still having the problem. I'm about to consider getting rid of the Mate 9. I'd hate to, as I love the phone.
I find it interesting that there are not others experiencing the problem.
I am tempted to wipe everything and start fresh...but I have so much set up, I hate to go through all that, and then have it just be a phone problem anyway.
Quite frustrating.
ewingr said:
JFYI...I am still having the problem. I'm about to consider getting rid of the Mate 9. I'd hate to, as I love the phone.
I find it interesting that there are not others experiencing the problem.
I am tempted to wipe everything and start fresh...but I have so much set up, I hate to go through all that, and then have it just be a phone problem anyway.
Quite frustrating.
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I haven't owned the Mate 9 long. but I don't have any call issues at all. Maybe check with your carrier first. Replacement SIM should always be step 1...Then if it continues. Wipe....My wife and I both had Note 4's (Hers is still kickin)...We would have that happen all the time. Its normally a carrier/signal issue.
If you receive a call with the screen on, does it show the incoming call? Make sure do not disturb is not on some weird timer or something.
Sent from my MHA-L29 using Tapatalk
cash2387 said:
I haven't owned the Mate 9 long. but I don't have any call issues at all. Maybe check with your carrier first. Replacement SIM should always be step 1...Then if it continues. Wipe....My wife and I both had Note 4's (Hers is still kickin)...We would have that happen all the time. Its normally a carrier/signal issue.
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I must admit that AT&T in my area pretty much sucks.
My wife still has her Note 4, and never has that problem. So, that leaves me thinking it is not carrier related.
My wife thinks it's because of all the apps I have on it.
I think I will try a new SIM, then a reload.
Oh another interesting note: most of the time I get missed call notifications, and it shows the number in the missed call log.
I'm in france , my phone is not ringing sometimes... Will reset the phone and see if problem's still here.
Our phones had the same problem ( me: Note 3, wife Samsung S4 then S5). We even upgraded one of the phones, hoping the extra LTEbands will solve the problem. It turned out to be the carrier. I now bought the Mate 9 outright, with dual SIM and on a different carrier. No calls lost yet, fingers crossed.
I finally have come to the realization that lui Do Not Disturb is malfunctioning.
I have it in a timer of:
- Turn on at 10:00pm
- Turn off at 7:00am next morning
But it is not turning off.
I'm going to post a thread about this.