Yuphoria front camera pixelation problem
I have a yuphoria purchased a month back. Since last one week my front camera showing yellow and red pixels (dots) while opened. I have done factory reset also but it did not worked. Can anybody help me to overcome this problem.
Pajju123 said:
I have a yuphoria purchased a month back. Since last one week my front camera showing yellow and red pixels (dots) while opened. I have done factory reset also but it did not worked. Can anybody help me to overcome this problem.
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man its a hardware problem. i had also faced this problem and returned my phone to amazon.
@Ess Arr within how amny days we can replace the Yu yuphoria?? i am also facing the pixel problem on my camera
maazkazi91 said:
@Ess Arr within how amny days we can replace the Yu yuphoria?? i am also facing the pixel problem on my camera
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U can check that the return option is still there in your amazon account for your order of yuphoria. I think you can return it with in 30 days not sure.
Ess Arr said:
U can check that the return option is still there in your amazon account for your order of yuphoria. I think you can return it with in 30 days not sure.
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Click to collapse
For electronics it's around 10 days return policy..
Related
i have updated my moto g to 4.4.4 few days ago but yesterday night while traveling i was low on power so i swiched off my cell when next day i switched it back on there is a fine line running vertically on my screen, it is barely visible but on white screen u can see it.
i tried steps sugested by customer care for wiping cache partition but nothing works.
Can anyone help me out with this issue?
i also have a black line from top to bottom that is 1 pixel wide. i checked and it is not a software problem,
i dont have warranty so is there anything i can do ?
Nykenztron said:
i have updated my moto g to 4.4.4 few days ago but yesterday night while traveling i was low on power so i swiched off my cell when next day i switched it back on there is a fine line running vertically on my screen, it is barely visible but on white screen u can see it.
i tried steps sugested by customer care for wiping cache partition but nothing works.
Can anyone help me out with this issue?
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Click to collapse
Seems to be a screen failure... send it to warranty if you still can.
ManBearrrPig said:
i also have a black line from top to bottom that is 1 pixel wide. i checked and it is not a software problem,
i dont have warranty so is there anything i can do ?
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Click to collapse
Not much can be done, you could try to get a new screen and substitute it. Hardware failure is impossible to fix...
Is this problem universal with moto g?
Sorry i have failed to mention this
but my phone is still under its warranty, i bought it this april,2014.
so any idea what budget will i be looking at if its a hardware failure and my screen gets replaced?
My friend also have same problem so you think its is a universal issue with moto g display?
ManBearrrPig said:
i also have a black line from top to bottom that is 1 pixel wide. i checked and it is not a software problem,
i dont have warranty so is there anything i can do ?
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i do have warranty,any idea how much will it cost to replace the screen?
image
here im attaching a pic of my screen, sorry for bad quality it has been clicked from another cell
Nykenztron said:
i do have warranty,any idea how much will it cost to replace the screen?
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Then use your warranty, it's free to get your phone repaired under warranty.
Otherwise the screen with the digitizer costs about 30-35 usd from China and it's needs glue to be assembled back tougher ( and some knowledge ofc ).
Nykenztron said:
here im attaching a pic of my screen, sorry for bad quality it has been clicked from another cell
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my screen is the same. i was a bit more lucky and the line is 0.3cm away from the edge and not in the middle of the screen like yours.
i have 2 problems:
- i am from slovenia and i bought moto g from tesco through a company that gave me fake british id.
- i am rooted so i dont know if i still am under warranty.
can i take my moto g to nearest motorola repair shop and use my warranty?
Rooting voids warranty
the warranty is void as soon as you root your phone
and i have called up motorola customer services and they said that display and other hardwares are not included in warranty but still they might be able to help if they can have a look at the set
Hello guys
I opened the camera app and there are strange vertical lines going right to left like on the old tvs and even when i take a photo they are still visible.What can be the cause. Can this be caused by water or something? The story is i was heading home when a warer drop dropped on my screen like on the middle of the screen i have a screen protector and i cleaned the screen so i dont think that caused it .
dflash88 said:
Hello guys
I opened the camera app and there are strange vertical lines going right to left like on the old tvs and even when i take a photo they are still visible.What can be the cause. Can this be caused by water or something? The story is i was heading home when a warer drop dropped on my screen like on the middle of the screen i have a screen protector and i cleaned the screen so i dont think that caused it .
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Click to collapse
Have you tried the usual like restarting the device? If so and you still have this issue try clearing the cache for the camera app via app manager in settings. If that still doesn't work try a factory reset.
sofir786 said:
Have you tried the usual like restarting the device? If so and you still have this issue try clearing the cache for the camera app via app manager in settings. If that still doesn't work try a factory reset.
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I restarted the phone several time and forcestoped the app but it didnt help, i am beginning to think is because of low light maybe tomorrow when the day shines will try the phone
dflash88 said:
I restarted the phone several time and forcestoped the app but it didnt help, i am beginning to think is because of low light maybe tomorrow when the day shines will try the phone
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Start the phone in safe mode and open Samsung test menu with *#0*# (if u can't open it u are probably running a custom ROM with no test menu support in it)
Try the camera test in there. If the problem is still there u have a faulty camera.
So my problem is a bit different but it is still a camera problem. So my camera started acting funny a while ago and mos of the time it wouldn't open at all and blocking the front cam from working as well. So i ordered a new camera module online thinking that was the culprit, as the old one made a rattling noise when opening the camera. At last it arrived today so i swapped the cameras only to find the same problem persisting. I have also tried different firmwares and custom roms but still nothing. Does anyone know a cause or a fix for this problem?
Hello Devs,
Need help help :crying:
I have been using RR(7.1) for last 4 months. from 05/27 I have been updating to latest in between installed substratum and applied tweaked themes on it... all of a sudden I started observing below problems
1. Screen freezes on my OPO(can't able to unlock the screen forcing me to restart it).
2. Some letters from keyboard are not functioning properly, I thought some touch screen issues..installed some touch screen test apps it shows everything fine.
So I roll back to 05/27 but no use same problems, then clean flash - no use, reset the phone i.e, factory reset wiped everything.. and flashed latest Lineage 14.1 - but no use still I see same problems.
Switched to Tuga power - No use same problems
Finally decided to rollback to 6.0(Marshmallow) and flashed (sultan's CM13 latest) - Still I am facing the above mentioned problems. :crying:
NOTE : in between TWRP touch screen also behaving differently ??
sunil.avvas said:
Hello Devs,
Need help help :crying:
I have been using RR(7.1) for last 4 months. from 05/27 I have been updating to latest in between installed substratum and applied tweaked themes on it... all of a sudden I started observing below problems
1. Screen freezes on my OPO(can't able to unlock the screen forcing me to restart it).
2. Some letters from keyboard are not functioning properly, I thought some touch screen issues..installed some touch screen test apps it shows everything fine.
So I roll back to 05/27 but no use same problems, then clean flash - no use, reset the phone i.e, factory reset wiped everything.. and flashed latest Lineage 14.1 - but no use still I see same problems.
Switched to Tuga power - No use same problems
Finally decided to rollback to 6.0(Marshmallow) and flashed (sultan's CM13 latest) - Still I am facing the above mentioned problems. :crying:
NOTE : in between TWRP touch screen also behaving differently ??
Click to expand...
Click to collapse
Are you sure it is not a hardware issue?
sunil.avvas said:
Hello Devs,
Need help help :crying:
I have been using RR(7.1) for last 4 months. from 05/27 I have been updating to latest in between installed substratum and applied tweaked themes on it... all of a sudden I started observing below problems
1. Screen freezes on my OPO(can't able to unlock the screen forcing me to restart it).
2. Some letters from keyboard are not functioning properly, I thought some touch screen issues..installed some touch screen test apps it shows everything fine.
So I roll back to 05/27 but no use same problems, then clean flash - no use, reset the phone i.e, factory reset wiped everything.. and flashed latest Lineage 14.1 - but no use still I see same problems.
Switched to Tuga power - No use same problems
Finally decided to rollback to 6.0(Marshmallow) and flashed (sultan's CM13 latest) - Still I am facing the above mentioned problems. :crying:
NOTE : in between TWRP touch screen also behaving differently ??
Click to expand...
Click to collapse
If touchscreen has issues in TWRP also,then it's a hardware issue.
Any procedure / apps to test hardware ?? If so let me know please
sunil.avvas said:
Any procedure / apps to test hardware ?? If so let me know please
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Click to collapse
There're several touch testing apps on Play Store,but TWRP having issues also points hardware issues.
Touch screen issue
I have installed few screen test & dead pixel fix apps, I found that some vertical part(left side) is non responsive please refer the attachment. I assume that that is the reason for my screen freeze / flickering a regular intervals. so any suggestions to fix this issue?
Even when I keep on touching the screen that particular area is unresponsive as shown in the attached picture, please do suggest if it can be fixed through any software? or do I need to consult hardware technician ? if so how much would be the cost?
Thanks in advance.
Any suggestions please ??
sunil.avvas said:
Any suggestions please ??
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Replace display.Will cost around 1900rs if you buy from eBay and replace yourself(it's easy).
Mr.Ak said:
Replace display.Will cost around 1900rs if you buy from eBay and replace yourself(it's easy).
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Actually there is no problem with display, but ' touch ' is not working properly on particular area so.. do I need to change the LCD Digitizer for that?
sunil.avvas said:
Actually there is no problem with display, but ' touch ' is not working properly on particular area so.. do I need to change the LCD Digitizer for that?
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You can't separate digitizer and LCD,they're to be replace in combo.
Mr.Ak said:
You can't separate digitizer and LCD,they're to be replace in combo.
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Click to collapse
A good quality LCD digitizer costs 2500, so if I sell the device how much will I get ? any idea on average price of OPO 64GB, 2.6 Years old with minor dents on corners ?
sunil.avvas said:
A good quality LCD digitizer costs 2500, so if I sell the device how much will I get ? any idea on average price of OPO 64GB, 2.6 Years old with minor dents on corners ?
Click to expand...
Click to collapse
Better to repair it than sell it.Trust me.
Mr.Ak said:
Better to repair it than sell it.Trust me.
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Click to collapse
Bro, I just checked mobile exchange offers.. for our OPO exchange price was like 2700 Rs and Max 3000 RS. So thinking to sell.
sunil.avvas said:
Bro, I just checked mobile exchange offers.. for our OPO exchange price was like 2700 Rs and Max 3000 RS. So thinking to sell.
Click to expand...
Click to collapse
But you can repair the device in just 1800-2000rs.
I did it today itself.
Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?
bhavik_kk said:
Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?
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Didn't you mess with anything in Developer options?
_jis_ said:
Didn't you mess with anything in Developer options?
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Click to collapse
No. Infact i haven't even unlocked the developer options.
bhavik_kk said:
No. Infact i haven't even unlocked the developer options.
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Click to collapse
Did you activated some gestures? Settings / Advanced / Gestures...
If not then do factory reset, if it doesn't help then RMA.
Double tap to wake up and finger print gesture are the only 2 things which are turned on.
Then do factory reset, if it doesn't help then RMA.
It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.
After my last post in this thread, i had uninstall a gallery app by SB studios(available on play store) and since then the problem has stopped. I have a replacement date till 7th July....will wait till 6th and in case the problem occurs even once, ill put up a replacement request.
Siddharth13 said:
It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.
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Click to collapse
Just chiming in, I don't see how a loose battery will cause the phone to hang up and reboot. A loose battery will be a fire hazard. A loose battery connector could short circuit the phone and/or make the phone loose power instantly.
I suggest you reset your phone again and if the problem persists get a replacement. Don't wait for the last day, you'll have to convince the CSR to accept the RMA.
Already place a replacement request. I received a call from flipkart today noon, asking me to start the phone in safe mode and see if the problem persist, do a factory reset. Wierd part was the phone even hung when i was in safe mode. I have informed flipkart abt the current state of the phone and they are sending some technician to my residential place check the phone.
@bhavik_kk That's good to hear, keep us apprised!
The technician from Flipkart.com visited and all he did was a hard reset ....and said the issue will be resolved and left. The phone still switches off suddenly and take atleast 30-45 mins to turn on....as it goes into bootloop..aur the phone screen just simply flickers. I can't even place another return request on the flipkart website and it pops up an error, 'somethin went wrong'... Worst experience with flipkart. #Asus India....please help me with this.
I have the same problem too. It happened after the latest update three days ago. It happened twice while I exit playing clash royale and repeatedly after I exit the camera APP. The phone will turn off and Bootloop after displaying the Asus logo. It will boot normally if I hold down the volume down and power keys together ( Don't ask me why... )
I did a factory reset and after first time setup it just shut down and refuseD to boot at all this time.
I'll have to take it to the local service center later.
Me was also facing that issue and still sometime phone hangs and only black screen, then i have to hard restart the phone.
Hope Asus will come provide update to fix it.
This phone is a joke! It is starting to look as bad as the Samsung Galaxy Fold. Way too many issues need to be resolved. Asus rushed it out in an attempt to compete and they are falling on their faces hard. Don't believe me...just do the research on the many, many issues.
bhavik_kk said:
Hi , got this phone 3 days back and have observed that the phone hangs and switches off automatically. This has happened while viewing photos in the gallery or clicking a photo and the last time it was while changing brightness. Any clue why is it behaving this way?
Click to expand...
Click to collapse
Siddharth13 said:
It is happening with me as well. It switches off and then goes into a bootloop for 5 mins before it starts. I talked to the customer care and they sent a technician but all he did was reset the phone. The problem didn't go. So I filed a replacement for the product. What I could deduce from this (might be wrong) is that this issue has something related to the loose battery(watch Jerryrigeverything's teardown vid) placement gone wrong in Zenfone 6. Either way, if I didn't misunderstand your issue then maybe you should also get your varient replaced.
Click to expand...
Click to collapse
kwongwt said:
I have the same problem too. It happened after the latest update three days ago. It happened twice while I exit playing clash royale and repeatedly after I exit the camera APP. The phone will turn off and Bootloop after displaying the Asus logo. It will boot normally if I hold down the volume down and power keys together ( Don't ask me why... )
I did a factory reset and after first time setup it just shut down and refuseD to boot at all this time.
I'll have to take it to the local service center later.
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Click to collapse
mohitgarg7 said:
Me was also facing that issue and still sometime phone hangs and only black screen, then i have to hard restart the phone.
Hope Asus will come provide update to fix it.
Click to expand...
Click to collapse
Are you all from India?
Do you have the same mobile operator or not?
How old is your SIM card?
Are you using VoLTE?
bhavik_kk said:
The technician from Flipkart.com visited and all he did was a hard reset ....and said the issue will be resolved and left. The phone still switches off suddenly and take atleast 30-45 mins to turn on....as it goes into bootloop..aur the phone screen just simply flickers. I can't even place another return request on the flipkart website and it pops up an error, 'somethin went wrong'... Worst experience with flipkart. #Asus India....please help me with this.
Click to expand...
Click to collapse
Just call the customer service again (take the number from the website). You'll again get frustrated while explaining a new person the whole problem all over again. They'll send the technician again (hopefully the same one). Just tell him that the reset didn't work (or record a video of the bootloop) and he'll approve the replacement. It worked for me (got the replacement) and hopefully will work for you too.
_jis_ said:
Are you all from India?
Do you have the same mobile operator or not?
How old is your SIM card?
Are you using VoLTE?
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Click to collapse
I am from Hobg Kong. My phone was functioning well before the latest update last week.
Its funny when I took my phone to the service center it has rebooted by itself (I tried for an hour earlier but the phone has refused to boot no matter how I tried) and everything seens to be fine. Luckily I have recorded a video of the malfunction earlier at home to prove my case !
kwongwt said:
I am from Hobg Kong. My phone was functioning well before the latest update last week.
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What version was functioning well for you?
What version broke your phone?
Did you use VoLTE prior to boot loop?
_jis_ said:
What version was functioning well for you?
What version broke your phone?
Did you use VoLTE prior to boot loop?
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Click to collapse
My phone is not with me so I cannot tell you exactly which version it was. As I said, it was Ok before the latest upgrade a few days ago. I have been using volte since day one. I doubt it caused the problem because when reboot happened, I was at home using WiFi.
Hi guys, I purchased S21+ around 2 weeks ago and today I noticed a tiny small dot in the center of my phone's screen. My phone didn't fell down, or anything that could damage the screen.
Anyone else facing this issue?
it's funny that you try to take screenshot of it but didn't work out that thing is called dead pixel
there are many android app on play store that supposedly "fix" dead pixel
ineedroot69 said:
it's funny that you try to take screenshot of it but didn't work out that thing is called dead pixel
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How can I fix it?
rizwanrajput said:
How can I fix it?
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screen replacement is one also on playstore there are many apps that supposed supposedly "fix" dead pixel
also if the phone is 2 weeks old it's provably has warranty?
ineedroot69 said:
also if the phone is 2 weeks old it's provably has warranty?
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Yes ofcourse
Will a factory reset help to fix this issue?
rizwanrajput said:
Will a factory reset help to fix this issue?
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Click to collapse
dead pixel is hardware issue factory reset only fix software issue
my sister have her device completely replace but different issue overly charger overheating you can ask the shop you brought your phone if it still have warranty
no
what you're after is either refund or replacement
do not ask for warranty
you are within 30 days, if you're in us or eu you should understand your consumer right
fenvy said:
no
what you're after is either refund or replacement
do not ask for warranty
you are within 30 days, if you're in us or eu you should understand your consumer right
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Click to collapse
Your confusing your terminology .... Look warranty definition
Use this app to test:
Screen Test - Apps on Google Play
Screen test under full screen mode. Dead Pixel, Burn-In, Backlight Bleeding.
play.google.com
If it fails it's hardware; defective display.
Go for a new replacement. ASAP!!!
You shouldn't have waited this long.
ineedroot69 said:
Your confusing your terminology .... Look warranty definition
View attachment 5255447
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sorry, let me clarify
I am saying do not go with the "oh let us fix the screen route"