Moto G (XT1033) Official Update iNSTALL ERROR - Moto G Q&A, Help & Troubleshooting

I am using XT1033 model (INDIA), I got the Update notification today so before downloading it i made sure that i unroot my device (MY PHONE IS ROOTED AND BOOTLOADER's UNLOCKED), I did the unrooting process using the inbuilt function of SuperSU app. After that i rebooted the device the superSu was gone i checked the root status with root checker which confirmed my device was NOT ROOTED ,. After that i started the OS update it downloaded the 208 MB file then as usual started the installation and in the middle of this process the boot animation popped up and my phone rebooted and flashed the message "THE UPDATE INSTALLATION WAS UNSUCCESSFUL". PLEASE GUIDE ME THROUGH THE PROCEDURE OF INSTALLING THE OFFICIAL OTA UPDATE 5.1.1.

It happened to me yesterday, and i installed this http://forum.xda-developers.com/moto-g/general/gpe-lollipop-5-1-1click-installer-t3075522, now again works ok, (well i lost everything but there isn't full happiness).

I am getting the same problem. I first got the update around 15 days back. And I got it again today. On both the occasion, I could download the update. But it didn't get installed. My bootloader is unlocked and my phone is rooted. Is there anyway I can get the 5.1.1 update without relocking the bootloader as I do not want to loose all my data.
Thanks
Sent from my XT1033 using XDA Free mobile app

Related

[Q] Unroot for update?

I just received my OTA update this morning as a download.
Problem is, my G2x is rooted and in superuser mode with busybox installed.
I did not run NVFlasher or install a custom ROM.
If I allow this update (was able to delay for 4hrs) to run do I need to unroot or will the update just break root and everything will be ok?
I updated my phone with the kdz flasher while rooted, I doubt it would matter for you either. After the update you will be unrooted, of course.
I unrooted, went back to stock recovery and everything, got an OTA update this morning and did it, but it was validating software package and somehow I had gotten bad service and it said invalid software package, and now it keeps telling me "connection failed" or "current version is the latest" WTF?

[Q] update error moto g xt1033 dual from 4.4.4 to 5.0

i received OTA Update yesterday. i downloaded the data. In installing process my phone was rebooted and installed the 5.0 data in few seconds and displayed like this "error"
after my phone normally switch on and show your update is unsuccessful.
Have you unlocked bootloader? Or rooted your phone? The sysyem needs to be in PURE stock form. However if you haven't altered your sysyem, do this by stock flashable zips available for your region.....or if your phone is still in warranty, go to moto service centre. They will update it for you for free.

[Q] Downloaded lollipop but nothing happened

A few weeks ago I broke my rooted Nexus 5, so I got another. It has KitKat installed and when I tried to root it the best I could get is to unlock the bootloader. I finally got fed up and last night I allowed the Lollipop OTA to download onto my phone. The problem is it's nowhere to be found. After finishing the process the phone's home screen looked the same so I went to "about the phone" and the software still shows 4.4.4. What the hell happened? The annoying OTA notification is gone. Why isn't lollipop there? Thanks to anyone who can help.
Austexcat said:
A few weeks ago I broke my rooted Nexus 5, so I got another. It has KitKat installed and when I tried to root it the best I could get is to unlock the bootloader. I finally got fed up and last night I allowed the Lollipop OTA to download onto my phone. The problem is it's nowhere to be found. After finishing the process the phone's home screen looked the same so I went to "about the phone" and the software still shows 4.4.4. What the hell happened? The annoying OTA notification is gone. Why isn't lollipop there? Thanks to anyone who can help.
Click to expand...
Click to collapse
You can't OTA on rooted phone.
Austexcat said:
A few weeks ago I broke my rooted Nexus 5, so I got another. It has KitKat installed and when I tried to root it the best I could get is to unlock the bootloader. I finally got fed up and last night I allowed the Lollipop OTA to download onto my phone. The problem is it's nowhere to be found. After finishing the process the phone's home screen looked the same so I went to "about the phone" and the software still shows 4.4.4. What the hell happened? The annoying OTA notification is gone. Why isn't lollipop there? Thanks to anyone who can help.
Click to expand...
Click to collapse
Why don't you just flash the 5.0.1 factory image with fastboot and be done with it.
http://forum.xda-developers.com/showthread.php?p=47156064
Sent from my Nexus 5 using XDA Free mobile app
Help with Lollipop
The phone isn't rooted. Just the bootloader is unlocked.
You don't need to be rooted to do as @jd1639 suggests, using the link he supplied. ?
Austexcat said:
The phone isn't rooted. Just the bootloader is unlocked.
Click to expand...
Click to collapse
Yes, and you need an unlocked bootloader to flash factory images. Root access only has relevance within Android itself and is completely irrelevant in fastboot/recovery.

[Q] How to fully unroot phone to receive OTA update

I rooted my G Flex 2 with the help of this forum but now I cant get new OTA update. I get a message on screen:
"This device is suspected in rooting. Software update is not available for rooted device."
I then tried entering Super Su and checked Full unroot option and restarted my phone several times but OTA is still not working and I get the same message.
What else do I need to do to get the new OTA?
Thank you!
razor_amd said:
I rooted my G Flex 2 with the help of this forum but now I cant get new OTA update. I get a message on screen:
"This device is suspected in rooting. Software update is not available for rooted device."
I then tried entering Super Su and checked Full unroot option and restarted my phone several times but OTA is still not working and I get the same message.
What else do I need to do to get the new OTA?
Thank you!
Click to expand...
Click to collapse
you can choose between two ways.
1. (only, if an update is avaible)
-Download and install "LG PC Suite" for the Flex 2
-connect your phone
-click on update
-wait
-your phone is updated and unroot
2.
-Download your stock .kdz from here: http://forum.xda-developers.com/g-flex2/development/kdz-lg-g-flex-2-stock-kdz-t3068441 (download your current firmware)
-use this guide to flash firmware: http://forum.xda-developers.com/showthread.php?t=2785089 (i know it's for the G3, but it works. i tried)
razor_amd said:
I rooted my G Flex 2 with the help of this forum but now I cant get new OTA update. I get a message on screen:
"This device is suspected in rooting. Software update is not available for rooted device."
I then tried entering Super Su and checked Full unroot option and restarted my phone several times but OTA is still not working and I get the same message.
What else do I need to do to get the new OTA?
Thank you!
Click to expand...
Click to collapse
If you have the Sprint version as far as i know, it doesn't yet work with lg suite. I have tried several times and can't get the connection prompt on the phone. Suite continues to say switch to "pc connections" in the connections options but it never shows and will not load on the sprint device.
Sent from my LGLS996 using XDA Free mobile app
Thanks for the answers. I will try the LG PC Suite first. I don't have the Sprint version, I live in Serbia thus I have the standard Europe H955 version of the phone.
Downloading LG PC suite now, and will post the results later.
EDIT:
The LG PC Suite did the update to a new version of the software without a problem.
Thank you very much.
I want to flash xposed module for a while now. Would this method also work for flashing the xposed module?
Sent from my LG-H955 using XDA Free mobile app
BZander said:
I want to flash xposed module for a while now. Would this method also work for flashing the xposed module?
Sent from my LG-H955 using XDA Free mobile app
Click to expand...
Click to collapse
try it by your self and report. in the theory you need a flashing tool like Flash Gordon or something like that. that the only way because there are no custom recoverys for the Flex 2
the methods above won't work, you need an app to flash .zips
flash at your own risk
razor_amd said:
I rooted my G Flex 2 with the help of this forum but now I cant get new OTA update. I get a message on screen:
"This device is suspected in rooting. Software update is not available for rooted device."
I then tried entering Super Su and checked Full unroot option and restarted my phone several times but OTA is still not working and I get the same message.
What else do I need to do to get the new OTA?
Thank you!
Click to expand...
Click to collapse
Moved here, read the Forum Rules on posting.

Anyone has L19C636B380/360 full firmware package?

I had Nougat(L19C636B360) when I bought my phone. The box had model "AL-10" written on it although the firmware was of L-19. Anyways, an OTA update arrived, I clicked on update and it got bricked. I had never unlocked the bootloader, rooted or anything. After a lot of trial and error, I successfully got my phone working by flashing MM 6.0 - FRD-L19C900B131 through 'dload' method. But this firmware is buggy as hell. My phone's laggy, crashes constantly, the photos are worse etc.
A found a couple of stock firmware packages(L19C636B360) on the forum but they come with two separate files(update.zip and updata_data_full_hw_specxx.zip) and my phone doesn't support them(Installation fail). Also they are of only 2-2.5GB, whereas the one I successfully flashed is 3.3GB
Note : I have unlocked the bootloader now
And you are developer?
Wrong forum to post buddy.
SirDarknight said:
I had Nougat(L19C636B360) when I bought my phone. The box had model "AL-10" written on it although the firmware was of L-19. Anyways, an OTA update arrived, I clicked on update and it got bricked. I had never unlocked the bootloader, rooted or anything. After a lot of trial and error, I successfully got my phone working by flashing MM 6.0 - FRD-L19C900B131 through 'dload' method. But this firmware is buggy as hell. My phone's laggy, crashes constantly, the photos are worse etc.
A found a couple of stock firmware packages(L19C636B360) on the forum but they come with two separate files(update.zip and updata_data_full_hw_specxx.zip) and my phone doesn't support them(Installation fail). Also they are of only 2-2.5GB, whereas the one I successfully flashed is 3.3GB
Note : I have unlocked the bootloader now
Click to expand...
Click to collapse
Bro try flashing L19C636B130 1st then you will recieve a OTA L19c636B360
we have the same problem
june28dane said:
Bro try flashing L19C636B130 1st then you will recieve a OTA L19c636B360
we have the same problem
Click to expand...
Click to collapse
I also have the same problem, did that method work for you? (flashing L19C636B130 1st then) ???
help me plis!

Categories

Resources