[Q] update error moto g xt1033 dual from 4.4.4 to 5.0 - Moto G Q&A, Help & Troubleshooting

i received OTA Update yesterday. i downloaded the data. In installing process my phone was rebooted and installed the 5.0 data in few seconds and displayed like this "error"
after my phone normally switch on and show your update is unsuccessful.

Have you unlocked bootloader? Or rooted your phone? The sysyem needs to be in PURE stock form. However if you haven't altered your sysyem, do this by stock flashable zips available for your region.....or if your phone is still in warranty, go to moto service centre. They will update it for you for free.

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[Q] boost moto g flashed to page plus ota update to 4.4.4

I have a moto g that was originally a boost model i hve flashed it to verizon then activated on page plus I am rooted but on stock 4.4.2 everything works well i have custom twrp recovery but still am getting software is up to date when i try to ota update to 4.4.4 what am i doing wrong?
bunkerboy69 said:
I have a moto g that was originally a boost model i hve flashed it to verizon then activated on page plus I am rooted but on stock 4.4.2 everything works well i have custom twrp recovery but still am getting software is up to date when i try to ota update to 4.4.4 what am i doing wrong?
Click to expand...
Click to collapse
try doing offline update instead
OTA's
I have a Boost Moto G that has the Verizon Firmware on it & I had no ISSUEs letting it OTA as it normally would everything works fine.
I get this may be a bit old but others may be looking for the answer as well
OTA's will not work with custom recoveries (and maybe even anything non-stock).
Here is a flashable zip for 4.4.4 for Verizon's Moto G.

[Q] Moto G Telus/Koodo, screwed up 5.0.2 update : please help..!

Hello Android gurus
I tried to find the answer to my problem in the other threads, but I'm still not 100% sure if I should proceed.
. I had rooted xt1032 moto g prior to 5.0.2 OTA that came out yesterday.
I used full unroot with supersu prior to applying the OTA thinking it would be ok. I guess I screwed up, my phone is soft bricked.
I can get in stock recovery but otherwise it is on boot loop and ends up with 'no command'.
I have the moving line problem on the bootloader white screen which seems to imply a diferent version of kernel and bootloader, (which I do not full understand)
.. Which makes we wonder if it is unsafe to flash the stock rom 4.4.4 image of my phone.
And if it is safe, will I be able to update via OTA after that?
What are my options? Thanks in advance!
The moving line issue is probably due to the fact that you have the 41.18 bootloader on your phone.
I also have a Koodo xt1032 with the 41.18 bootloader and was able to flash back to stock Telus 4.4.4. Do not flash stock 4.4.2 as other XDA members have said that flashing 4.4.2 would brick your phone.
I'm checking for OTA updates but I keep getting the message that my phone's software is up to date.

XT1039 cannot get 5.1 OTA if I am root (but still on Stock 4.4.4)?

I own a XT1039 (moto g 4g 1st gen) and currently have unlocked bootloader and rooted.
Yet, I am on stock rom 4.4.4 and 21.11.56.peregrine_retgb.retgball.en.GB
I just contacted motorola on chat and they informed me that:
1) there is only OTA for updating to 5.1 (no way to download or load by pc Motorola Device Manager)
2) cannot guarantee that I will get a notification for the update because I m root.
I see here,
that my device should already have the update
Any help, please?..
PS. I do apologize if there is duplicate for my post, I could not locate an answer...
anyone??
you must download the Motorola Updater from Google PlayStore..and you'll available to upgrade your device

Moto G (XT1033) Official Update iNSTALL ERROR

I am using XT1033 model (INDIA), I got the Update notification today so before downloading it i made sure that i unroot my device (MY PHONE IS ROOTED AND BOOTLOADER's UNLOCKED), I did the unrooting process using the inbuilt function of SuperSU app. After that i rebooted the device the superSu was gone i checked the root status with root checker which confirmed my device was NOT ROOTED ,. After that i started the OS update it downloaded the 208 MB file then as usual started the installation and in the middle of this process the boot animation popped up and my phone rebooted and flashed the message "THE UPDATE INSTALLATION WAS UNSUCCESSFUL". PLEASE GUIDE ME THROUGH THE PROCEDURE OF INSTALLING THE OFFICIAL OTA UPDATE 5.1.1.
It happened to me yesterday, and i installed this http://forum.xda-developers.com/moto-g/general/gpe-lollipop-5-1-1click-installer-t3075522, now again works ok, (well i lost everything but there isn't full happiness).
I am getting the same problem. I first got the update around 15 days back. And I got it again today. On both the occasion, I could download the update. But it didn't get installed. My bootloader is unlocked and my phone is rooted. Is there anyway I can get the 5.1.1 update without relocking the bootloader as I do not want to loose all my data.
Thanks
Sent from my XT1033 using XDA Free mobile app

Android 10 update error

Hello,
I just got the message that the android 10 update is available for my Motorola Moto G7 Power. When I tried to download it it says "sorry there was a problem updating your moto G7 power, no changes were made". I was rooted with magisk so I unrooted and I even did a factory reset. Now I want to download the update, but it still says this error does someone have the same problem or knows how to fix this? Thanks
Most likely you would need to reflash stock firmware & relock the bootloader, but IDK for sure, as I haven't received an OTA update in over a decade.
The old f/w can be had @ lolinet, but where your service is located and whom you bought phone from dictates which version is for you. If unsure, post up the xt1955-? and where you bought it & who is your service provider.
None of the official 10 f/w have been posted to lolinet yet, sadly. Am checking often, myself.
https://mirrors.lolinet.com/firmware/moto/ocean/official/
Not sure about the 9 to 10 upgrade, but I do know in 9, the update will not allow a version downgrade of the modem.
It gives the same error message.
Sent from my moto g(7) power using Tapatalk

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