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[Q] Data reset does not do a complete reset.

Hi i recently got a samsung nexus S, and i have not did any modifications to it like flashing custom roms on it or anything. So its straight up as original as it is.
But i seem to be having a problem with it now as it does not do a clean data wipe even if i do it with a hard reset? The one where u press and hold the power button and volume up. After that i tried doing a reset from the Settings section, it rebooted and came back on with everything still on my phone ! Nothing was deleted at all!
Anyone has any solutions to this?

tensetsu said:
Hi i recently got a samsung nexus S, and i have not did any modifications to it like flashing custom roms on it or anything. So its straight up as original as it is.
But i seem to be having a problem with it now as it does not do a clean data wipe even if i do it with a hard reset? The one where u press and hold the power button and volume up. After that i tried doing a reset from the Settings section, it rebooted and came back on with everything still on my phone ! Nothing was deleted at all!
Anyone has any solutions to this?
Click to expand...
Click to collapse
Just go to settings -> privacy settings -> factory data reset.

yeah i did that, and it rebooted up, and everything was still there lol

Apps, contacts, and some settings like wifi info will automatically come back when u log into your Google account.
Sent from my Nexus S 4G using Tapatalk

tensetsu said:
yeah i did that, and it rebooted up, and everything was still there lol
Click to expand...
Click to collapse
I've NEVER seen that happen before, I honestly think you're somehow doing it wrong.
Sent from my Nexus S 4G using XDA App

ok first a factory reset thru the settings option.
i went to settings > Privacy > factory data reset i dun think i can get that wrong.
when i do that it shuts off my phone. Reboots up, and i was expecting a clean phone. But everything is still there...
Nxt is hard reset, i shut off my phone, i press and hold the power and volume up until the recovery screen comes up, i select recovery, when the exclamation mark appears beside the android i press the power and volume up button again to bring up the menu and i select wipe data/factory reset. It says wiping...and when its done i select reboot system now, and it loads back to my phone ... with everything still there! hahah xD

unlock the bootloader, thatll automagically wipe the phone(and everything in storage).

hello, my friend just helped me with root/flash my phone, and the system supposedly did a factory reset.
But everything is still there =( im starting to think its a virus?
Im gonna scan it, but does anyone has any experience with these type of problems?

tensetsu said:
hello, my friend just helped me with root/flash my phone, and the system supposedly did a factory reset.
But everything is still there =( im starting to think its a virus?
Im gonna scan it, but does anyone has any experience with these type of problems?
Click to expand...
Click to collapse
Like someone said before, if you don't uncheck it Google will automatically install apps from your market account after putting in your account data.

yes i unchecked it already, and i doubt google will put back all my mp3 and pictures even after i did a factory reset? I don't really think thats possible...
But anyways, yes i unchecked the automatic restore box.
sorry for the troubles im causing =(
*EDIT*
Do u guys think i would be able to format my phone by using my computer to format it like any other hard disk?

Factory reset doesn't wipe the (fake) SD card by default. Did you check the box for that?
Sent from my Nexus S using XDA App

mp3's and pictures are not affected by a factory reset. to get rid of that stuff, do Menu > Settings > Storage > Erase USB storage.

i did that too, i even did the hard reset which supposedly wipes all data? But i reboot back in and my pattern password screen comes back up along with my usual wall paper. All my widgets still there and its like i've nvr done a reset before.

tensetsu said:
i did that too, i even did the hard reset which supposedly wipes all data? But i reboot back in and my pattern password screen comes back up along with my usual wall paper. All my widgets still there and its like i've nvr done a reset before.
Click to expand...
Click to collapse
you're either not doing it right or restoring data from google... try doing it without logging back into google

i did not log back into anything, i even switched to a prepaid card to make sure i had no connections to the outside world at all lol xD
anyways derek can u please tell me what im doing wrong? I am sure i followed all the steps correctly. And the screen prompted me to make sure i wanted to erase all data, i clicked yes, and it proceeds to the "wiping data" but then when i reboot it back, everything is still there.
EDIT* I found a thread mentioning a factory format code *2767*3855# in this forum, i tried it, and it tells me connection problem or invalid MMI code. Anyone knows what gives?

please download the stock images for your phone and flash them with fastboot.
fastboot flash data data.img
fastboot flash system system.img

Atrix 2 freezing up on start-up.

My Atrix 2 is all of a sudden freezing up on start-up.It goes through the Motorola Dual Core screen and th At&t Screen but as soon as it gets to the lock-screen it freezes,after a few minutes the screen goes dark and wont turn back on.I've pulled the battery countless times and it still wont boot up and work?
I am running stock and did not do anything or install any new apps today.I have no idea what happened.
Please any help would be great,I really need my pictures and videos.

PassingThruLife said:
My Atrix 2 is all of a sudden freezing up on start-up.It goes through the Motorola Dual Core screen and th At&t Screen but as soon as it gets to the lock-screen it freezes,after a few minutes the screen goes dark and wont turn back on.I've pulled the battery countless times and it still wont boot up and work?
I am running stock and did not do anything or install any new apps today.I have no idea what happened.
Please any help would be great,I really need my pictures and videos.
Click to expand...
Click to collapse
Tried a factory reset?

is that the only option?I need my pictures and notes.Is there a way to get it to boot up normally or is there a way to back my stuff up?

PassingThruLife said:
is that the only option?I need my pictures and notes.Is there a way to get it to boot up normally or is there a way to back my stuff up?
Click to expand...
Click to collapse
Pictures and notes are usually on sd card and facrory reset let sd intact. You can try first only "wipe cache" from stock recovery maybe helps.

PassingThruLife said:
is that the only option?I need my pictures and notes.Is there a way to get it to boot up normally or is there a way to back my stuff up?
Click to expand...
Click to collapse
Also, you can take out your sdcard then flash or reset your phone.
Sent from my ME865 using xda premium

Still cant get it to work,have been using my old phone.
How do I do a "clean wipe".
If I turn it on ,it goes to the unlock screen but wont unlock and the screen goes black but if I call the phone it goes through and the dial screen works fine.
I really need to get this working as I need the texts I have sent and received as well as everything else.
Can anyone offer any help or advice?
Biggest mistake to ever get a Motorola phone,should have stuck with Samsung.

i think ur blur launcher is having problem or u deleted it by mistake.
If any expert here makes a flashable zip of any launcher, or u can install it by adb

At this point I would recommended to reflash back to factory 2.3.5 using the fxz, and the update over the air afterwards.
Remember to always have a backup and use CWM in boot!
Follow this link and look at the instructions on how to flash the fxz: http://forum.xda-developers.com/showthread.php?t=1396650
Sent from my MB865 using xda premium

PassingThruLife said:
My Atrix 2 is all of a sudden freezing up on start-up.It goes through the Motorola Dual Core screen and th At&t Screen but as soon as it gets to the lock-screen it freezes,after a few minutes the screen goes dark and wont turn back on.I've pulled the battery countless times and it still wont boot up and work?
I am running stock and did not do anything or install any new apps today.I have no idea what happened.
Please any help would be great,I really need my pictures and videos.
Click to expand...
Click to collapse
Download "fxz" and "replace" files from Noob thread and flash it using rsd lite if its a software issue then it will be resolved if not i m afraid you will have to service it.

If you're using stock then you shouldn't have to FXZ your phone. With the phone OFF hold the up & down volume keys, and then press your power button. It should pop up the "Boot Mode Selection Menu" Release both the volume keys and then press the down volume once to highlight "Recovery." Then press the volume up button to start your recovery. Scroll to "wipe data/factory reset" using the volume down key and when it is selected press the power button. Then navigate to the "Yes -- delete all user data" using the volume keys (up or down) and press the power key when it is selected. After it has finished, it will show the first menu again. Then navigate to the "wipe cache partition" and follow the same steps as the wipe data/factory reset instructions. Once it goes back to the first menu after wiping the cache partition, then press the power button ("reboot system now" should be selected) and when your phone boots back up it will be like you just got it out of the box except you WILL still have all of your pictures and your videos.

Is there a way to get to my texts and call history?
I need those texts as they have numbers and things i do not have saved anywhere else.
Basically,is there a way to fix this problem without factory resetting is what im asking.
I will try anything,please.

PassingThruLife said:
Is there a way to get to my texts and call history?
I need those texts as they have numbers and things i do not have saved anywhere else.
Basically,is there a way to fix this problem without factory resetting is what im asking.
I will try anything,please.
Click to expand...
Click to collapse
are you rooted? if so you can reset then get all of your data back (I can explain how if you are)
If not, do you have usb debugging enabled? if so you can do a temporary root, just enough to dump your system so you can reset then restore your data the same way

PassingThruLife said:
Is there a way to get to my texts and call history?
I need those texts as they have numbers and things i do not have saved anywhere else.
Basically,is there a way to fix this problem without factory resetting is what im asking.
I will try anything,please.
Click to expand...
Click to collapse
Let's start here, try telling us exactly what happened and what you did to get yourself into this situation. For instance, are you rooted, running any custom roms, or are you on stock Android 2.3.6.? Which model of ATRIX 2: MB865 or ME865? Anything else you can tell us that you have done? The more information you can give, the better!
Sent from my MB865 using xda premium

Apex_Strider said:
Let's start here, try telling us exactly what happened and what you did to get yourself into this situation. For instance, are you rooted, running any custom roms, or are you on stock Android 2.3.6.? Which model of ATRIX 2: MB865 or ME865? Anything else you can tell us that you have done? The more information you can give, the better!
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
this would all be helpful. as long as he has usb debugging on he can use the root exploit to open things up enough to try pushing a launcher and if that fails dump the system so that data can be restored

Apex_Strider said:
Let's start here, try telling us exactly what happened and what you did to get yourself into this situation. For instance, are you rooted, running any custom roms, or are you on stock Android 2.3.6.? Which model of ATRIX 2: MB865 or ME865? Anything else you can tell us that you have done? The more information you can give, the better!
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
100% stock.I have themb865.Only thing changed is I updated it when Motorola released that update,the one people said fixed the cam.
Here is a video of it,notice how long it takes to start up and when it reaches the screen,nothing happens.If I were to call the phone however it would work and I can receive calls.Also if I press the power button the screen wont turn back on unless I call it.It will run very hot as well.

Video of the problem.
http://www.youtube.com/watch?v=7Yrpz17H7J8&feature=plcp

1. Can you try bringing it up without the SD card? If you can, the card may be corrupted, may be need to put to a computer for fsck.
2. Can you connect to it via ADB? Then there are ways (google for exact command syntax: adb pull /data/data/com.android.providers.contacts/databases ... in fact pull out entire /data/data, you can extract all your contacts, sms, call log from there) to dump/restore your data.

Like i said a few posts up bud, follow the link i provided and flash the fxz. It will fix your issue. Your pics will remain on the sd card, but yes you will lose your texts. Your contacts are backed up by your google account.
Sent from my MB865 using xda premium

kousik said:
1. Can you try bringing it up without the SD card? If you can, the card may be corrupted, may be need to put to a computer for fsck.
2. Can you connect to it via ADB? Then there are ways (google for exact command syntax: adb pull /data/data/com.android.providers.contacts/databases ... in fact pull out entire /data/data, you can extract all your contacts, sms, call log from there) to dump/restore your data.
Click to expand...
Click to collapse
I tried to take the SD card out,same thing.The SD card I got in there now is a different one I popped in the phone so I dont misplace it.It's definitely not the SD card.
I am using an older phone,my contacts are not all there,infact most arent. I need my texts as there is numbers and info in there I cant lose.
I will try what you suggested,is there any other things I should do?

I should add,the last app I installed was that Lookout Security app.
I should have stuck with Samsung,never again will I get a Motorola phone.

google services framework!!! help

I recently tried to root my phone but i became aware that the new OS on this phone wont allow root so i ended up with a soft brick phone. i undid it and now this is what im stuck with, i have no idea what to do and i cant even sign into to my google account to access the phone. When i click on the green android to get started it just pops back up and i press force close and it just repeats from there. PLEASE HELP ME!! Oh yeah ive also tried to factory reset the phone by pressing volume up and down but i just get all these green dots on my screen (galaxy looking) so i take out the battery but i need to fix this asap!

shwes said:
I recently tried to root my phone but i became aware that the new OS on this phone wont allow root so i ended up with a soft brick phone. i undid it and now this is what im stuck with, i have no idea what to do and i cant even sign into to my google account to access the phone. When i click on the green android to get started it just pops back up and i press force close and it just repeats from there. PLEASE HELP ME!! Oh yeah ive also tried to factory reset the phone by pressing volume up and down but i just get all these green dots on my screen (galaxy looking) so i take out the battery but i need to fix this asap!
Click to expand...
Click to collapse
Dude calm down, it is not a big deal (at least I don't think so). Just go back to recovery (twrp or cwm). Re-flash the ROM you used or if you have a backup then restore from there
Sent from my SAMSUNG-SGH-T769 using xda premium

Will T-Mobile know my phone was rooted?

I was having really bad force close issues and I did a factory reset and it didn't make it better. They were system up and home force closes. They came up constantly so I couldn't even get into settings to turn on debugging mode to do any of the methods to go back to stock. I called and got a replacement but will T-Mobile know my phone was rooted and will they even care.?
Sent from my LG-D801 using Tapatalk

em2drvr03 said:
I was having really bad force close issues and I did a factory reset and it didn't make it better. They were system up and home force closes. They came up constantly so I couldn't even get into settings to turn on debugging mode to do any of the methods to go back to stock. I called and got a replacement but will T-Mobile know my phone was rooted and will they even care.?
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
Rooting does void your warranty and supposedly there is a root detection mechanism that they use that's on the stock ROM. I've only seen it mentioned but I don't know anything about it.
On the other hand people have sent in LG G2's for screen repair that are rooted and they've just received a new phone back. Since your problem is software and not hardware I imagine there could be extra grief in trying to repair a phone that's rooted since they will use different tools. I'd say it would depend on how they repair/replace your phone.

You can remove the ROOTED indication in download mode. See http://forum.xda-developers.com/showthread.php?t=2700992

diamond12 said:
You can remove the ROOTED indication in download mode. See http://forum.xda-developers.com/showthread.php?t=2700992
Click to expand...
Click to collapse
The problem is that bc of the fc's it won't me do anything on the phone. It's completely unresponsive.
Sent from my LG-D801 using Tapatalk

Have you tried a hardware factory reset using the poweron key sequence? (power+vol-, let go when LG logo comes up, press again immediately)
Also, maybe try to reflash 4.2.2 kdz.

Can I recover my data? "System software not authorized by Verizon"

So I guess i followed an outdated tutorial! My phone ever since the ota update months ago destroyed my battery life felt sluggish and constant reboots. Today i followed a tutorial to install rom manager to install clockwork mod recovery so I can delete dalvik cache. On reboot i get "System software not authorized by Verizon Wireless has been found on your phone.”
So now after I realized that the bootloader is locked,
1) Is there a way I can get my phone to work again.
2) But MOST importantly, did I completely screw up and lost any of my pictures saved on the phone?
I'm posting here because everything I look up online is either outdated or I am afraid to break things more. So I would like someone to help me.
Thanks.
P.S. Im pretty sure I had the newest OTA which is 4.4 i think. And the phone was Rooted with towelroot. I can also boot into downloading mode.
Update: Ok so I pressed down + home + power to download mode but this time I pressed Down to cancel and the phone booted to my homescreen. I'm kind of scared to never ever restart my phone. Is my data safe? why booting this way work?
Thank you.

kongol said:
So I guess i followed an outdated tutorial! My phone ever since the ota update months ago destroyed my battery life felt sluggish and constant reboots. Today i followed a tutorial to install rom manager to install clockwork mod recovery so I can delete dalvik cache. On reboot i get "System software not authorized by Verizon Wireless has been found on your phone.”
So now after I realized that the bootloader is locked,
1) Is there a way I can get my phone to work again.
2) But MOST importantly, did I completely screw up and lost any of my pictures saved on the phone?
I'm posting here because everything I look up online is either outdated or I am afraid to break things more. So I would like someone to help me.
Thanks.
P.S. Im pretty sure I had the newest OTA which is 4.4 i think. And the phone was Rooted with towelroot. I can also boot into downloading mode.
Update: Ok so I pressed down + home + power to download mode but this time I pressed Down to cancel and the phone booted to my homescreen. I'm kind of scared to never ever restart my phone. Is my data safe? why booting this way work?
Thank you.
Click to expand...
Click to collapse
On the newest kk OTA you can't run a custom recovery other than safestrap. Unsure if your data is safe at this point since you've created a soft brick
Sent from my Nexus 5

well I don't think this is a soft brick since now I can boot like normal. If I shut off the phone and restart it it boots fine. The only thing now is if i press home +power +up i get that message. So not sure how to delete the recovery and undo what i did.

kongol said:
well I don't think this is a soft brick since now I can boot like normal. If I shut off the phone and restart it it boots fine. The only thing now is if i press home +power +up i get that message. So not sure how to delete the recovery and undo what i did.
Click to expand...
Click to collapse
You will have to Odin back to stock that's basically your only choice. And if it was a hard brick your phone wouldn't work at all
Sent from my Nexus 5

Thanks bro. I'll leave it like this until I have time to do a backup. I need a new phone anyways because of the battery drain. Is there a method or app you recommend to do a back up

kongol said:
Thanks bro. I'll leave it like this until I have time to do a backup. I need a new phone anyways because of the battery drain. Is there a method or app you recommend to do a back up
Click to expand...
Click to collapse
If you can get into recovery and make a backup it's worth a shot. And yea I understand what you mean about battery drain. I love my S3 and I will probably never get rid of it. Try to get into recovery if you can and if not we will go from there
Sent from my Nexus 5