[Q] Data reset does not do a complete reset. - Nexus S Q&A, Help & Troubleshooting

Hi i recently got a samsung nexus S, and i have not did any modifications to it like flashing custom roms on it or anything. So its straight up as original as it is.
But i seem to be having a problem with it now as it does not do a clean data wipe even if i do it with a hard reset? The one where u press and hold the power button and volume up. After that i tried doing a reset from the Settings section, it rebooted and came back on with everything still on my phone ! Nothing was deleted at all!
Anyone has any solutions to this?

tensetsu said:
Hi i recently got a samsung nexus S, and i have not did any modifications to it like flashing custom roms on it or anything. So its straight up as original as it is.
But i seem to be having a problem with it now as it does not do a clean data wipe even if i do it with a hard reset? The one where u press and hold the power button and volume up. After that i tried doing a reset from the Settings section, it rebooted and came back on with everything still on my phone ! Nothing was deleted at all!
Anyone has any solutions to this?
Click to expand...
Click to collapse
Just go to settings -> privacy settings -> factory data reset.

yeah i did that, and it rebooted up, and everything was still there lol

Apps, contacts, and some settings like wifi info will automatically come back when u log into your Google account.
Sent from my Nexus S 4G using Tapatalk

tensetsu said:
yeah i did that, and it rebooted up, and everything was still there lol
Click to expand...
Click to collapse
I've NEVER seen that happen before, I honestly think you're somehow doing it wrong.
Sent from my Nexus S 4G using XDA App

ok first a factory reset thru the settings option.
i went to settings > Privacy > factory data reset i dun think i can get that wrong.
when i do that it shuts off my phone. Reboots up, and i was expecting a clean phone. But everything is still there...
Nxt is hard reset, i shut off my phone, i press and hold the power and volume up until the recovery screen comes up, i select recovery, when the exclamation mark appears beside the android i press the power and volume up button again to bring up the menu and i select wipe data/factory reset. It says wiping...and when its done i select reboot system now, and it loads back to my phone ... with everything still there! hahah xD

unlock the bootloader, thatll automagically wipe the phone(and everything in storage).

hello, my friend just helped me with root/flash my phone, and the system supposedly did a factory reset.
But everything is still there =( im starting to think its a virus?
Im gonna scan it, but does anyone has any experience with these type of problems?

tensetsu said:
hello, my friend just helped me with root/flash my phone, and the system supposedly did a factory reset.
But everything is still there =( im starting to think its a virus?
Im gonna scan it, but does anyone has any experience with these type of problems?
Click to expand...
Click to collapse
Like someone said before, if you don't uncheck it Google will automatically install apps from your market account after putting in your account data.

yes i unchecked it already, and i doubt google will put back all my mp3 and pictures even after i did a factory reset? I don't really think thats possible...
But anyways, yes i unchecked the automatic restore box.
sorry for the troubles im causing =(
*EDIT*
Do u guys think i would be able to format my phone by using my computer to format it like any other hard disk?

Factory reset doesn't wipe the (fake) SD card by default. Did you check the box for that?
Sent from my Nexus S using XDA App

mp3's and pictures are not affected by a factory reset. to get rid of that stuff, do Menu > Settings > Storage > Erase USB storage.

i did that too, i even did the hard reset which supposedly wipes all data? But i reboot back in and my pattern password screen comes back up along with my usual wall paper. All my widgets still there and its like i've nvr done a reset before.

tensetsu said:
i did that too, i even did the hard reset which supposedly wipes all data? But i reboot back in and my pattern password screen comes back up along with my usual wall paper. All my widgets still there and its like i've nvr done a reset before.
Click to expand...
Click to collapse
you're either not doing it right or restoring data from google... try doing it without logging back into google

i did not log back into anything, i even switched to a prepaid card to make sure i had no connections to the outside world at all lol xD
anyways derek can u please tell me what im doing wrong? I am sure i followed all the steps correctly. And the screen prompted me to make sure i wanted to erase all data, i clicked yes, and it proceeds to the "wiping data" but then when i reboot it back, everything is still there.
EDIT* I found a thread mentioning a factory format code *2767*3855# in this forum, i tried it, and it tells me connection problem or invalid MMI code. Anyone knows what gives?

please download the stock images for your phone and flash them with fastboot.
fastboot flash data data.img
fastboot flash system system.img

Related

[Q] just got a used evo - how can i confirm it's factory reset?

i know if i power the phone off and the hold down the power button and the volume down button it'll do a wipe/reset, but if someone loaded a hacked rom on here, all that will do is reload the hacked rom, correct?
if so, how can i tell if it's indeed has the original stock rom on it? I know i'm just being paranoid, but i'd rather be safe then find out someone got my passwords because it had some keylogger installed or anything.
thanks
Go into settings and privacy and there will be an option to factory data reset.
If there is a Rom on there besides stock you'll see it in the about phone area. But after you reset all data on the phone is wiped. If there is a microsd card in the phone that still has data like music photos and app cache on it.
Hope this helps.
Sent from my Nexus One using XDA App

[Q] cannot download appz, cannot factory reset

hello!
i was given an android tab with 2.3.3 kernel 2.6.35.7 tablet(the brand is crypto, guess nobody knows it). the problems started because i am unable to download any kind of app from the market, either free or paid. then i followed many instructions and comments i saw in various forums etc, clearing cache of market, clearing any google account stuff etc. i want to change the google account i have and i am getting the message that this is possible only if i go for hard reset udner privacy submenu etc. i am going for factory reset, pressing the button..getting the shut down message and animation..the tablet shuts down..then i have to turn it on again, and everything is still there...no other updates are available for my tablet, i cannot downlaod any appz, i cannot get rid of the google account i have, i cannot factory reset..desparate..anyone has any ideas?
thanks...
What model is it?
Archer said:
What model is it?
Click to expand...
Click to collapse
you wont know it..the brand is greek but it is a galaxys tab like copy.. below are the specs of the model:
http://www.cryptoelectronics.gr/catalog/partdetail.aspx?partno=W003853
Did you flash any custom rom... or are you with the stock? ...
Sent from my GT-S5830 using xda premium
Purely a guess, but turn it off and then hold down power and volume up. Keep holding it through the boot logo(s) and you may get a recovery menu where you can do a proper factory reset.
I'm a little bemused by a device that tells you to factory reset by going into the settings menu when you have forgotten your unlock password
maxidad35 said:
Did you flash any custom rom... or are you with the stock? ...
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
nope, its the standard rom that comes with the tablet and no updates available.
thanks for the interest
Archer said:
Purely a guess, but turn it off and then hold down power and volume up. Keep holding it through the boot logo(s) and you may get a recovery menu where you can do a proper factory reset.
I'm a little bemused by a device that tells you to factory reset by going into the settings menu when you have forgotten your unlock password
Click to expand...
Click to collapse
i m not at home right now to check what you are saying will do that and post here again!
what do you exactly mean about forgotten unlock password? no passwords are being asked for factory reset under settings->privacy.
thanks a lot for trying help!

Atrix 2 freezing up on start-up.

My Atrix 2 is all of a sudden freezing up on start-up.It goes through the Motorola Dual Core screen and th At&t Screen but as soon as it gets to the lock-screen it freezes,after a few minutes the screen goes dark and wont turn back on.I've pulled the battery countless times and it still wont boot up and work?
I am running stock and did not do anything or install any new apps today.I have no idea what happened.
Please any help would be great,I really need my pictures and videos.
PassingThruLife said:
My Atrix 2 is all of a sudden freezing up on start-up.It goes through the Motorola Dual Core screen and th At&t Screen but as soon as it gets to the lock-screen it freezes,after a few minutes the screen goes dark and wont turn back on.I've pulled the battery countless times and it still wont boot up and work?
I am running stock and did not do anything or install any new apps today.I have no idea what happened.
Please any help would be great,I really need my pictures and videos.
Click to expand...
Click to collapse
Tried a factory reset?
is that the only option?I need my pictures and notes.Is there a way to get it to boot up normally or is there a way to back my stuff up?
PassingThruLife said:
is that the only option?I need my pictures and notes.Is there a way to get it to boot up normally or is there a way to back my stuff up?
Click to expand...
Click to collapse
Pictures and notes are usually on sd card and facrory reset let sd intact. You can try first only "wipe cache" from stock recovery maybe helps.
PassingThruLife said:
is that the only option?I need my pictures and notes.Is there a way to get it to boot up normally or is there a way to back my stuff up?
Click to expand...
Click to collapse
Also, you can take out your sdcard then flash or reset your phone.
Sent from my ME865 using xda premium
Still cant get it to work,have been using my old phone.
How do I do a "clean wipe".
If I turn it on ,it goes to the unlock screen but wont unlock and the screen goes black but if I call the phone it goes through and the dial screen works fine.
I really need to get this working as I need the texts I have sent and received as well as everything else.
Can anyone offer any help or advice?
Biggest mistake to ever get a Motorola phone,should have stuck with Samsung.
i think ur blur launcher is having problem or u deleted it by mistake.
If any expert here makes a flashable zip of any launcher, or u can install it by adb
At this point I would recommended to reflash back to factory 2.3.5 using the fxz, and the update over the air afterwards.
Remember to always have a backup and use CWM in boot!
Follow this link and look at the instructions on how to flash the fxz: http://forum.xda-developers.com/showthread.php?t=1396650
Sent from my MB865 using xda premium
PassingThruLife said:
My Atrix 2 is all of a sudden freezing up on start-up.It goes through the Motorola Dual Core screen and th At&t Screen but as soon as it gets to the lock-screen it freezes,after a few minutes the screen goes dark and wont turn back on.I've pulled the battery countless times and it still wont boot up and work?
I am running stock and did not do anything or install any new apps today.I have no idea what happened.
Please any help would be great,I really need my pictures and videos.
Click to expand...
Click to collapse
Download "fxz" and "replace" files from Noob thread and flash it using rsd lite if its a software issue then it will be resolved if not i m afraid you will have to service it.
If you're using stock then you shouldn't have to FXZ your phone. With the phone OFF hold the up & down volume keys, and then press your power button. It should pop up the "Boot Mode Selection Menu" Release both the volume keys and then press the down volume once to highlight "Recovery." Then press the volume up button to start your recovery. Scroll to "wipe data/factory reset" using the volume down key and when it is selected press the power button. Then navigate to the "Yes -- delete all user data" using the volume keys (up or down) and press the power key when it is selected. After it has finished, it will show the first menu again. Then navigate to the "wipe cache partition" and follow the same steps as the wipe data/factory reset instructions. Once it goes back to the first menu after wiping the cache partition, then press the power button ("reboot system now" should be selected) and when your phone boots back up it will be like you just got it out of the box except you WILL still have all of your pictures and your videos.
Is there a way to get to my texts and call history?
I need those texts as they have numbers and things i do not have saved anywhere else.
Basically,is there a way to fix this problem without factory resetting is what im asking.
I will try anything,please.
PassingThruLife said:
Is there a way to get to my texts and call history?
I need those texts as they have numbers and things i do not have saved anywhere else.
Basically,is there a way to fix this problem without factory resetting is what im asking.
I will try anything,please.
Click to expand...
Click to collapse
are you rooted? if so you can reset then get all of your data back (I can explain how if you are)
If not, do you have usb debugging enabled? if so you can do a temporary root, just enough to dump your system so you can reset then restore your data the same way
PassingThruLife said:
Is there a way to get to my texts and call history?
I need those texts as they have numbers and things i do not have saved anywhere else.
Basically,is there a way to fix this problem without factory resetting is what im asking.
I will try anything,please.
Click to expand...
Click to collapse
Let's start here, try telling us exactly what happened and what you did to get yourself into this situation. For instance, are you rooted, running any custom roms, or are you on stock Android 2.3.6.? Which model of ATRIX 2: MB865 or ME865? Anything else you can tell us that you have done? The more information you can give, the better!
Sent from my MB865 using xda premium
Apex_Strider said:
Let's start here, try telling us exactly what happened and what you did to get yourself into this situation. For instance, are you rooted, running any custom roms, or are you on stock Android 2.3.6.? Which model of ATRIX 2: MB865 or ME865? Anything else you can tell us that you have done? The more information you can give, the better!
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
this would all be helpful. as long as he has usb debugging on he can use the root exploit to open things up enough to try pushing a launcher and if that fails dump the system so that data can be restored
Apex_Strider said:
Let's start here, try telling us exactly what happened and what you did to get yourself into this situation. For instance, are you rooted, running any custom roms, or are you on stock Android 2.3.6.? Which model of ATRIX 2: MB865 or ME865? Anything else you can tell us that you have done? The more information you can give, the better!
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
100% stock.I have themb865.Only thing changed is I updated it when Motorola released that update,the one people said fixed the cam.
Here is a video of it,notice how long it takes to start up and when it reaches the screen,nothing happens.If I were to call the phone however it would work and I can receive calls.Also if I press the power button the screen wont turn back on unless I call it.It will run very hot as well.
Video of the problem.
http://www.youtube.com/watch?v=7Yrpz17H7J8&feature=plcp
1. Can you try bringing it up without the SD card? If you can, the card may be corrupted, may be need to put to a computer for fsck.
2. Can you connect to it via ADB? Then there are ways (google for exact command syntax: adb pull /data/data/com.android.providers.contacts/databases ... in fact pull out entire /data/data, you can extract all your contacts, sms, call log from there) to dump/restore your data.
Like i said a few posts up bud, follow the link i provided and flash the fxz. It will fix your issue. Your pics will remain on the sd card, but yes you will lose your texts. Your contacts are backed up by your google account.
Sent from my MB865 using xda premium
kousik said:
1. Can you try bringing it up without the SD card? If you can, the card may be corrupted, may be need to put to a computer for fsck.
2. Can you connect to it via ADB? Then there are ways (google for exact command syntax: adb pull /data/data/com.android.providers.contacts/databases ... in fact pull out entire /data/data, you can extract all your contacts, sms, call log from there) to dump/restore your data.
Click to expand...
Click to collapse
I tried to take the SD card out,same thing.The SD card I got in there now is a different one I popped in the phone so I dont misplace it.It's definitely not the SD card.
I am using an older phone,my contacts are not all there,infact most arent. I need my texts as there is numbers and info in there I cant lose.
I will try what you suggested,is there any other things I should do?
I should add,the last app I installed was that Lookout Security app.
I should have stuck with Samsung,never again will I get a Motorola phone.

New help removing ICS disk encryption...

Hi all,
I have a Samsung SII (T989) that's running rooted ICS 4.1.2 (tmobile)
and I enabled whole disk encryption that has been working fine for several months.
.
For some reasons, it did not accept my password to unlock now and it kept
asking me for password. It said after 20 tries it will erase so I entered after 20 times
and now it counts down saying that I have -10 tries and every time I entered a wrong
password, it just got to -1 more.
Is there a way to bypass this or how do I wipe it out back to stock? there is no option
to restore it back to stock?
yes, this is my phone and I am so frustrated. You all can see that I have been on this board for a long while.
I appreciate all your help.
Mike-
testrider said:
Hi all,
I have a Samsung SII (T989) that's running rooted ICS 4.1.2 (tmobile)
and I enabled whole disk encryption that has been working fine for several months.
.
For some reasons, it did not accept my password to unlock now and it kept
asking me for password. It said after 20 tries it will erase so I entered after 20 times
and now it counts down saying that I have -10 tries and every time I entered a wrong
password, it just got to -1 more.
Is there a way to bypass this or how do I wipe it out back to stock? there is no option
to restore it back to stock?
yes, this is my phone and I am so frustrated. You all can see that I have been on this board for a long while.
I appreciate all your help.
Mike-
Click to expand...
Click to collapse
You can boot in recovery (stock or custom, doesn't matter) and do a data / cache wipe. Or simply factory reset the phone.
If you still face problems, you can flash back to stock rom from odin.
A Hero Can Be Anyone. GENERAL HELP THREAD
Bruce Wayne said:
You can boot in recovery (stock or custom, doesn't matter) and do a data / cache wipe. Or simply factory reset the phone.
If you still face problems, you can flash back to stock rom from odin.
A Hero Can Be Anyone. GENERAL HELP THREAD
Click to expand...
Click to collapse
Hi,Thank you for the reply. I appreciate.
How do I do it? I root it a long time ago.
Mike
testrider said:
Hi,Thank you for the reply. I appreciate.
How do I do it? I root it a long time ago.
Mike
Click to expand...
Click to collapse
You remember how you booted into recovery while rooting using the button combo?
Just boot into recovery mode and you will see options like apply update from sdcard
wipe data/reset phone
wipe cache etc.
Select wipe data/reset phone using volume up/down for scrolling througj options and home button for ok/select.
You will be asked for confirmation. Select yes and then reboot from the options you will get once it is done. Your device will be usable as it is. But you will loose all your data like contacts messages apps etc. You won't loose anything from sdcard though.
And just use the thanks button herafter for saying thanks.
Bruce Wayne said:
You remember how you booted into recovery while rooting using the button combo?
Just boot into recovery mode and you will see options like apply update from sdcard
wipe data/reset phone
wipe cache etc.
Select wipe data/reset phone using volume up/down for scrolling througj options and home button for ok/select.
You will be asked for confirmation. Select yes and then reboot from the options you will get once it is done. Your device will be usable as it is. But you will loose all your data like contacts messages apps etc. You won't loose anything from sdcard though.
And just use the thanks button herafter for saying thanks.
Click to expand...
Click to collapse
Thank you so much! Will give it a try. I did a nandroid backup a few months ago. I will find it and apply this nandroid restore
after I wiped it clean?
Thanks! Just click on 'thanks' buton. Thank you!
mike
testrider said:
Thank you so much! Will give it a try. I did a nandroid backup a few months ago. I will find it and apply this nandroid restore
after I wiped it clean?
Thanks! Just click on 'thanks' buton. Thank you!
mike
Click to expand...
Click to collapse
Yes you may restore the nandroid backup.
And you're welcome
A Hero Can Be Anyone. GENERAL HELP THREAD
Hi all,
can I get some help again...
I finally was able to get back to it.
The question now is:
- I cannot scroll any screen. I'm using Nova but I couldn't use my finger to scroll up and down?
It seems to be fine but I just couldn't scroll any screen.
- I couldn't pull down the status bar.
Basically, I could run any app that's on the screen, but I couldn't scroll
If this of any help: when I unlock the screen by pushing the numbers, I had to do every key twice
for it to register. For ex, to unlock the screen, before, I push '123', now I have to push '112233'
then ok twice for it to unlock. Everything is double.
Please help. I'd appreciate any suggestions.
mike
Never mind. Found that the setting->accessibility->explore by touch' was turned on for some reason and this made it unresponsive.
Turning it off made everything back to normal.

Unfortunately, LGSetupWizard has stopped problem.

Bought this phone and didn't like it. Felt like my G3 was a better phone, so I went and bought myself the Note 5. Anyways....
I backed up everything from my G4 and did Factory reset. Now when I try to setup the phone, I complete the last step and I'm greeted with the "Unfortunately, LGSetupWizard has stopped" Message and then it returns to the first setup (choose language) screen. Just happens over and over. I just have this phone and don't know what to do. I really don't want to flash the PR stock file to my phone. Does anyone know of a solution or some sort of setup bypass?
Thanks in advance
do a hard reset, turn off the device, then hold volume down and press the power button until the lg logo comes up, release the power button and immediately press it again until you boot into the factory reset. Keep the volume down button pressed continuously until the factory reset screen comes up.
Yea, I tried that a while back but still the same problem...
tyiphius said:
Yea, I tried that a while back but still the same problem...
Click to expand...
Click to collapse
Did you root before? replaced some app to system? I have this problem before cause of deodex home..but still can access it..
If you can reach wifi setting after start screen, try to pull status bar down...then go to setting>home screen>select home..
My advice is you have to reflash stock image but the problem will be MTP mode..
download sg usb mass storage enabler for access storage via pc..
Yes the phone was rooted.
I don't think I debloated by removing system apps. I think my problem might have came from using the debloated tool by gatesjunior. Though nothing of it when I reset the phone. If disabling the apps wasn't the problem then I guess I did go delete system apps.
But if I deleted Setupwizard, I wouldn't have the setup at all correct?
tyiphius said:
Yes the phone was rooted.
I don't think I debloated by removing system apps. I think my problem might have came from using the debloated tool by gatesjunior. Though nothing of it when I reset the phone. If disabling the apps wasn't the problem then I guess I did go delete system apps.
But if I deleted Setupwizard, I wouldn't have the setup at all correct?
Click to expand...
Click to collapse
Its still has setup UI, because before this i've froze those app ..
try go to setting and select home 1st...from my previous comment
faizalotai said:
Its still has setup UI, because before this i've froze those app ..
try go to setting and select home 1st...from my previous comment
Click to expand...
Click to collapse
Still nothing. I brought it to a ATT device support center and they'd replace it but there was non in stock, so ATT will send me one in 4 bussiness days.
The device center will swap out the phone if they can't fix it and once its under its 1yr manufacture warranty. You don't ATT mobile insurance either. I had my Note 4 swapped out by them in store before.
You should just have to reflash the system img and it would work.
Sent from my LG-H810 using XDA Free mobile app
I had this problem too.. Couldn't find an answer short of flashing it to PR... After a loooooong time on the phone with AT&T tech support, finally did an RMA... Send the other one back this morning, I hope it doesn't come back and bite me later bc it was rooted.
I had serious thoughts of flashing an international system image to it so it could brick. But couldn't bring myself to do it...
I would however like to know what I did to get that.. I did just like the OP and did a simple factory reset. I did delete a few things from system manually, but that was mainly att stuff and Google books, magazines etc. I haven't rooted the new one yet bc now I'm skeptical on doing anything with this damn phone.
Sent from my LG-H810 using XDA Free mobile app
It happened because system cannot access lg setup wizard apk, either its been delete or froze.
What do l do when my LG70 is showing unfortunately LGSetupWizard has stopped

Categories

Resources