Up dated to 12.1-Y0G4PAS1N0 Mobile data not working - ONE Q&A, Help & Troubleshooting

I am having issues with 12.1-Y0G4PAS1N0. I have done update over 5.0.1, I have done clean install but I keep losing my Mobile Data .I have downloaded the newest version direct from Cyanogen dated Sept 01 2005. I am on Straight talk and have made sure I am on the right access point Straight Talk ATT Or Straight Talk. When I do a clean boot I have both chooses. The update is great but can't get the Data to stay up ( Did clean install again checked it as Google was reloading apps and it was working. ). Also I am having trouble with Google Play Services also.
Update 09/11/2015
After reloading the new system from Cyanogemod the issue was fine till today. I am having the same problem of no data on the phone. I can receive SMS and phone calls but no internet. This keeps happening with any of the 5.1.1 updates from over the air or direct download at Cyanogen. I am using TWRP2.8.7.0
Update 09/14/2015
I have tried cutting down to just one Accesses point number for Straight Talk ATT, I have taken out the sim out reboot and reinstall. The problem keeps coming back. I am now trying to reload after going back to TWRP 2.8.6.0 and clearing all partions except internal storage with factory download cm-12.1-YOG4PAS1N0-bacon-signed.zip and cm-12.1-20151007-SNAPSHOT-YOG4PAO33I-bacon-recovery with open_gapps-arm-5.1-nano-20151022.zip
Update 10/25/2015
I now have done this on two separate OnePlus One phones with the identical problem.I am on Straight Talk and have changed the APN as per this post http://forum.xda-dev...eplus-t3206762. I have ordered new Sim as per this post https://www.reddit.c...us_one_and_lte/

bmttinman said:
I am having issues with 12.1-Y0G4PAS1N0. I have done update over 5.0.1, I have done clean install but I keep losing my Mobile Data .I have down loaded the newest version direct from Cyanogen dated Sept 01 2005. I am on Straight talk and have made sure I am on the right access point Straight Talk ATT Or Straight Talk. When I do a clean boot I have both chooses. The update is great but can't get the Data to stay up ( Did clean install again checked it as Google was reloading apps and it was working. ). Also I am having trouble with Google Play Services also.
Click to expand...
Click to collapse
Did you clean install by flashing fastboot images?
(Guide: Section 8 of forum.xda-developers.com/oneplus-one/general/guides-bacon-timmaaas-how-to-guides-t2839471 )
The best way to get rid of most of the issues is to flash fastboot images
And to tackle Google Play Services battery drain issues, follow
http://forum.xda-developers.com/oneplus-one/general/guide-google-play-services-battery-t2832525
All Credits to @Heisenberg

I have just downloaded cm-12.1-20150901-SNAPSHOT-YOG4PAO236-bacon from https://download.cyanogenmod.org/?device=bacon and installed with gapps-5.1-arm-2015-07-17-13-29 for it was not in the CM load. At present it is reloading app from google put seems to be working.

I did the install thru TWRP 2.8.7.0 and using this instructions
http://wiki.cyanogenmod.org/w/Install_CM_for_bacon

Related

[Q] Network and storage issues + Google services crashing

So I woke up today and after about an hour I wanted to open the Play store when it immediatly crashed after opening it. After trying to reboot the phone trouble started.
- My Nexus got stuck in a boot loop (I should probably tell I was running the Google L beta (the one which was out for a while not the newly released 5.0 preview), let it run for over 30 minutes and still nothing, even after a few tries.
- Decided to flash the stock 4.4.4 image from the Google developer website and I got it to work again.
- After I reconfigured all the settings I noticed I didn't have any network: no calls, no text messaging, no LTE, 3G, etc. Also Google play services and other apps weren't working and immediately crashed (camera and gallery).
- I decided to reflash the radio image but without succes.
- After reflashing the stock image a few times I decided to try different versions, so I tried 4.4.3. Still no network.
- Then I tried to flash the newly release 5.0 preview, but that too got stuck in a bootloop (even after going to recovery mode and cleaning the cache, wiping all data).
- So after doing this for a few hours without any luck I thought maybe a custom ROM like Cyanogenmod might work. Things got worse. I noticed when trying to paste the CM image on my device (via windows/usb cable) I was unable to acces my folders. (see images)
- Trying to use the CM installer (from get.cm) resulted into trying to download the installer (APK file) and getting the error 'No SD'. Just that. This also happens when I try to install any other APK. So basically not being able to acces the play store or being able to download single APK's from Google leaves me with all standard apps... Which isn't alot.
- USB drivers are OK (can post pictures if needed). Reinstalled them anyway.
I tried 4.4.0, 4.4.3 and 4.4.4 using fastboot without any succes.
So yeah i'm pretty stuck, any help is really appreciated. I tried so many different topics on these forums and others its just getting worse with each method I try to fix the issues.
Flash stock 4.4.4 with fastboot.
http://forum.xda-developers.com/showthread.php?t=2513701
---------- Post added at 06:37 PM ---------- Previous post was at 06:36 PM ----------
See where you're at then. Go from there.
KJ said:
Flash stock 4.4.4 with fastboot.
http://forum.xda-developers.com/showthread.php?t=2513701
Click to expand...
Click to collapse
I did that, this is where the network issues and Google play crashes started.
I would ask in the L developer release Q&A thread. I believe it can cause similar issues, but I don't know them myself. Those guys in that thread may tho.
You probably need to format your partitions fully before flashing or something along that lines.
KJ said:
I would ask in the L developer release Q&A thread. I believe it can cause similar issues, but I don't know them myself. Those guys in that thread may tho.
You probably need to format your partitions fully before flashing or something along that lines.
Click to expand...
Click to collapse
I asked it there, thank you for your response.
It's an IMEI issue that's unrelated to Android Lollipop as far as I know.

[Q] Android 5.01 - Verification Failed

Okay so I've just received a refurbished Nexus 5 from Google as my old one had a hardware power button fail. Anyway I've decided this time round I'm not going to root and wanted the phone completely stock so thought I would do all the OTA updates it gives me before I start messing around with it but have a slight problem.
The phone came installed with 4.4.2 and did an over the air update to 4.4.4 it now wants to upgrade to 5.0.1 however whenever I download the update which is 479.5MB it downloads it and tries to 'verify' install and then I get a 'verification failed' every time and it doesn't install, anyone know what's going on? (may I add I have literally not touched the phone it's come straight from Google, the only thing I've done is logged into my Google account and updated whatever stock apps needed updating in the play store)
AdamF77 said:
Okay so I've just received a refurbished Nexus 5 from Google as my old one had a hardware power button fail. Anyway I've decided this time round I'm not going to root and wanted the phone completely stock so thought I would do all the OTA updates it gives me before I start messing around with it but have a slight problem.
The phone came installed with 4.4.2 and did an over the air update to 4.4.4 it now wants to upgrade to 5.0.1 however whenever I download the update which is 479.5MB it downloads it and tries to 'verify' install and then I get a 'verification failed' every time and it doesn't install, anyone know what's going on? (may I add I have literally not touched the phone it's come straight from Google, the only thing I've done is logged into my Google account and updated whatever stock apps needed updating in the play store)
Click to expand...
Click to collapse
Looks like you have a bad download of the ota. By formating the cache partition you delete the downloaded ota and they you can try to download again.
AdamF77 said:
Okay so I've just received a refurbished Nexus 5 from Google as my old one had a hardware power button fail. Anyway I've decided this time round I'm not going to root and wanted the phone completely stock so thought I would do all the OTA updates it gives me before I start messing around with it but have a slight problem.
The phone came installed with 4.4.2 and did an over the air update to 4.4.4 it now wants to upgrade to 5.0.1 however whenever I download the update which is 479.5MB it downloads it and tries to 'verify' install and then I get a 'verification failed' every time and it doesn't install, anyone know what's going on? (may I add I have literally not touched the phone it's come straight from Google, the only thing I've done is logged into my Google account and updated whatever stock apps needed updating in the play store)
Click to expand...
Click to collapse
Hi Adam,
I have the same problem. Did you solve it?
Just fastboot the new system img
Sent from my Nexus 5 using Tapatalk

FreedomPop Motorola Photon Q 4G LTE xt897c, want help with Cyanogenmod

Hi xdadevelopers,
I ordered a Motorola Photon Q 4G LTE (xt897c) phone from FreedomPop for $25 and 28 days later it has arrived. My experience with FreedomPop has been decidedly mixed. Lots of hassle from customer service combined with a product that is sometimes very useful and always cheap. (Unless you use over 2GB of data per month) The phone itself seems very adequate for an excellent price. I would like your assistance in putting Cyanogenmod or another appropriate ROM on it.
Here's where I am,
The phone appears to have been rooted out of the box according to "Root Checker Basic" from Google Play
I installed "Superuser" from Google Play and that seems to work correctly
Busybox seems to be present already according to "Online Nandroid" from Google Play
I have created a TWRP Backup using Online Nandroid without modifying the recovery
The phone currently has Android 4.1.2
Where I want to be
I want to install a custom recovery, preferably one I can make backups from
I want to update to a more recent version of Android such as the stable one found here DUCK RULES cyanogenmod bot org /?device=xt897c or another version where everything just works
Notes. I have ADB and Fastboot installed from "Android Studio". I have an appropriate USB cable. I do not have a microsdhc card right now. It appears "Sandisk 64GB Extreme Micro SD (SDXC) Card + Adapter 60MB/s Class 10 U3 UHS-1" at DUCK RULES amazon bot com /gp/product/B00N98QLRQ is a good choice for a good price. I have this on order and should have it within the week.
I understand this phone has a locked bootloader. The "Messaging" app from FreedomPop available in Google Play seems to control messaging and the phone dialer. I went to the official Motorola Bootloader unlock page DUCK RULES motorola-global-portal bot custhelp bot com /cc/cas/sso/redirect/standalone%2Fbootloader%2Funlock-your-device-b I booted into recover with Power and volume up and volume down held, selected fastboot, connected to the computer , ran fastboot, as described, got the code, put the code in the webpage as described, and got a blank page. This happened 2x, with no emails form Motorola. I tried a third time 6 hours later, and it loaded a page with more instructions and I had the bootloader unlock code in my email instantly (There were no preceding messages, they didn't go to spam or somewhere else). I have installed TWRP Manager by Jmz software from Google Play. The standard reboot method doesn't work I changed the settings to "Reboot using an alternate method". I attempted to the TWRP recovery with the "Install TWRP". One must select their device and the closest thing to mine was "Motorola Photon 4G" codename "sunfire". This didn't appear to be it exactly but there wasn't a better choice. The next line down says "custom recovery not installed or detected". Then I selected the recovery version to install "2.6.3.0" "openrecovery-twrp-2.6.3.0-sunfire.img appeared the most recent, then I attempted to "Install Recovery" The phone downloaded the image, and said "Ensure the partition listed below is the correct one for your device..." "/dev/block/mmcblk0p10" how do I know if that's correct or not? I said yes to the question and went ahead, the phone rebooted to an Android on it's side with a yellow triangular sign with an exclamation point above it. Thirty seconds later the phone rebooted normally and everything worked no custom recovery was flashed.
Also thanks to the xdadevelopers community for your past and future efforts. I threw in my lot with Android when the neXus One launched after watching the keynote, buying it full price and paying extra for next day air shipping. I stayed stock despite the cool stuff being done by the development community until Google fell behind in updates. Then I started with CM6 and later went to CM7. That was wonderful software, thanks everyone who was involved in that. Unfortunately way late in the life of my phone I was homeless and got robbed for it. I got a used HTC HD7 Windows Phone for free from a friend. It was great for movies and music with a great screen and touch sensor but it was very early in the life of the new Windows Phone and there wasn't a lot of quality software being developed. That, and it just wasn't Android, and I longed for freedom. The integrated Web browser IE 9 variant sucked, and T-mobile denied me the final Windows Phone 7 update. The phone has gotten less and less useful as time went by though it always sucked for web browsing. This fall I got a One Plus One, it made a wonderful Wifi phablet, but when I tried to use it as a phone I found the radio was severely deficient in range, possibly due to defective manufacture as it got better range in colder weather. I had to initiate a chargeback with my credit card company to get support to talk to me and then ultimately get a refund. That's how I got where I am now and this is the first time I've needed to register for an account here. Thanks again xdadevelopers.
What is the best way to proceed? Semi detailed logical instructions please, as while I am intelligent and not a noob, I have been out of the game since CM7
Code:
.. ("`-''-/").___..--''"`-._
.. `6_ 6 ) `-. ( ).`-.__.`)
.. (_Y_.)' ._ ) `._ `. ``-..-'
.. _..`--'_..-_/ /--'_.' ,'
.. (il),-'' (li),' ((!.-'
Holy wall of text. This seems to be the crux:
Aslan_ said:
I have installed TWRP Manager by Jmz software from Google Play. The standard reboot method doesn't work I changed the settings to "Reboot using an alternate method". I attempted to the TWRP recovery with the "Install TWRP". One must select their device and the closest thing to mine was "Motorola Photon 4G" codename "sunfire". This didn't appear to be it exactly but there wasn't a better choice. The next line down says "custom recovery not installed or detected". Then I selected the recovery version to install "2.6.3.0" "openrecovery-twrp-2.6.3.0-sunfire.img appeared the most recent, then I attempted to "Install Recovery" The phone downloaded the image, and said "Ensure the partition listed below is the correct one for your device..." "/dev/block/mmcblk0p10" how do I know if that's correct or not? I said yes to the question and went ahead, the phone rebooted to an Android on it's side with a yellow triangular sign with an exclamation point above it. Thirty seconds later the phone rebooted normally and everything worked no custom recovery was flashed.
Click to expand...
Click to collapse
Why would you flash something that is OBVIOUSLY not for your device!? I sincerely hope it did nothing because you could do some permanent damage to your device by flashing stuff that's not made for it.
Did you bother looking for any recovery threads? Say my TWRP thread?
I recommend 2.7.1.2 in that thread, which is fine for CM11. If you want CM12, grab 2.8.5.0 in that thread.
Flash it per my directions using fastboot in my TWRP thread.
Got it thanks, now which rom?
Thank you very much arrrghhh. First off I sucessfully flashed TWRP 2.7.1.2. I did see the "[recovery] TWRP 2.7.1.2" thread, but it was from 2012 and it's 2015 now, plus it was 25 pages. Now I do see that the initial post was last edited 23rd July 2014, so that's better, but that's still over six months ago, so I'd have asked the question anyway having seen that. Several things to note, GooManager has been retired since the new cdn for goo.im was implemented, so that should be removed from the post. I like apps, they make me feel like there's less risk in my actions, though after some poking around I see it's probably the opposite. People are doing so much more low level stuff in apps compared to CM7 it's amazing.
arrrghhh said:
I recommend 2.7.1.2 in that thread, which is fine for CM11. If you want CM12, grab 2.8.5.0 in that thread.
Click to expand...
Click to collapse
It would be nice to see that info in the 2.7.1.2 thread. that the newer version is recommended for CM12 and where to get it, that would show you're on top of the latest changes not to mention make the thread even more useful. Perhaps include the reason for stopping at 2.7.1.2, the SELinux split. Seeing a new version that works always makes me want to get the newer version, but in this case there's a good reason not too.
I'm always hated vague it's broken posts that don't adequately describe the problem, the hardware used and the environment, so I head in the opposite direction with mine.
Next question is which rom should I choose? I want something stable and secure with everything or just about everything working. I like Cyanogen Mod, but I'm open to other things. As new as I can get, but stable. I thought I needed something from download bod cyanogenmod bot org /?device=xt897c , but now looking around it looks like I might be able to use other sources like download bot cyanogenmod bot org /?device=xt897 I'm not sure though. Again I have the Motorola Photon Q 4G LTE which is CDMA, from FreedomPop running on the Sprint Network.
Code:
.. ("`-''-/").___..--''"`-._
.. `6_ 6 ) `-. ( ).`-.__.`)
.. (_Y_.)' ._ ) `._ `. ``-..-'
.. _..`--'_..-_/ /--'_.' ,'
.. (il),-'' (li),' ((!.-'
Aslan_ said:
Thank you very much arrrghhh. First off I sucessfully flashed TWRP 2.7.1.2. I did see the "[recovery] TWRP 2.7.1.2" thread, but it was from 2012 and it's 2015 now, plus it was 25 pages. Now I do see that the initial post was last edited 23rd July 2014, so that's better, but that's still over six months ago, so I'd have asked the question anyway having seen that. Several things to note, GooManager has been retired since the new cdn for goo.im was implemented, so that should be removed from the post.
Click to expand...
Click to collapse
I no longer use this as my primary device, so my threads are basically stagnant. fastboot always works, where apps come and go... I'll try to find some time to adjust the post.
Aslan_ said:
It would be nice to see that info in the 2.7.1.2 thread. that the newer version is recommended for CM12 and where to get it, that would show you're on top of the latest changes not to mention make the thread even more useful. Perhaps include the reason for stopping at 2.7.1.2, the SELinux split. Seeing a new version that works always makes me want to get the newer version, but in this case there's a good reason not too.
Click to expand...
Click to collapse
Reason for stopping at 2.7.1.2 was they implemented MTP in 2.8.x, and I could never get it working right for both Win & Lin. I spose my bar was too high and I should've just released it, but I hate releasing half working stuff. It was a new feature that didn't work right.
Again, this is no longer my primary device so I'm not working on it very much at all. I have to pry the thing from my roommate's hands to even play with it, I haven't flashed CM12 yet (because it's no longer my device really).
I'd like to update the official TWRP, but in the meantime the CM maintainer has taken care of updating it so F2FS can be utilized.
Aslan_ said:
Next question is which rom should I choose? I want something stable and secure with everything or just about everything working. I like Cyanogen Mod, but I'm open to other things. As new as I can get, but stable. I thought I needed something from download bod cyanogenmod bot org /?device=xt897c , but now looking around it looks like I might be able to use other sources like download bot cyanogenmod bot org /?device=xt897 I'm not sure though. Again I have the Motorola Photon Q 4G LTE which is CDMA, from FreedomPop running on the Sprint Network.
Click to expand...
Click to collapse
Well obviously some of that does go down to choice - if you want CM, it is a little confusing. The device started out in CM10 as its own device, xt897 for GSM xt897c for CDMA. Then in CM11 they merged the devices into moto_msm8960. Of course they had to split again when the new bootloaders were released for the other moto_msm8960's (Razr HD, Atrix HD, etc) and moto_msm8960_jbbl was kind of a stopgap device at the end of CM11. Again, reading is your friend here although I realize all of that history is hard to glean. At least read the OP of the CM thread:
kabaldan said:
Please note:
In CM12, the Motorola 2012 msm8960 device line has been de-unified again, so moto_msm8960/moto_msm8960_jbbl builds are dead from now on.
Please check the xt897 device link for new Photon Q builds.
Click to expand...
Click to collapse
Good luck. The device is now semi-unified (GSM & CDMA), as xt897.
Aslan_ said:
[*]I have created a TWRP Backup using Online Nandroid without modifying the recovery
Click to expand...
Click to collapse
Would you mind terribly to share this? My device shipped with a Sprint branded ROM and I'd like a proper backup.
I flashed CM 12.1 and lost data (3g/LTE) connection
I tried to flash FreedomPOP APN fix but it did not help
Anyone knows how to fix this?
How do I update PRL/Profile on CM 12.1?
turbozapekanka said:
I flashed CM 12.1 and lost data (3g/LTE) connection
I tried to flash FreedomPOP APN fix but it did not help
Anyone knows how to fix this?
How do I update PRL/Profile on CM 12.1?
Click to expand...
Click to collapse
You don't update PRL/Profile in CM, you do that on the stock ROM. Make sure EVERYTHING works on stock before flashing CM.
I found another APN fix and it worked.
So the result of the update PRL/Profile is stored somewhere in the phone and does not get lost when I flash a new ROM, is that correct?
The only way to update PRL/Profile is to flash back to stock, do update, reflash back to custom, right?
turbozapekanka said:
I found another APN fix and it worked.
So the result of the update PRL/Profile is stored somewhere in the phone and does not get lost when I flash a new ROM, is that correct?
The only way to update PRL/Profile is to flash back to stock, do update, reflash back to custom, right?
Click to expand...
Click to collapse
Correct.
turbozapekanka said:
I found another APN fix and it worked.
So the result of the update PRL/Profile is stored somewhere in the phone and does not get lost when I flash a new ROM, is that correct?
The only way to update PRL/Profile is to flash back to stock, do update, reflash back to custom, right?
Click to expand...
Click to collapse
Can you share this "another APN fix"?
already shared here http://forum.xda-developers.com/showpost.php?p=60153295&postcount=18
Anyone still have issues? I was running a June Nightly and it was working somewhat. It would randomly lose connection and I would have to flash the APN.zip. It happened again a few days ago and I decided to go up to 722 Nightly and now I haven't been able to connect. When I go to APNs the list is empty and even if I manually add one it does not seem to stick. The APN zip doesn't help either. The phone is connected but shows an exclamation mark next to the signal and I have no data.
Sort of solved my own problem
Flashed back to stock Spring using RSD lite and a modified XML that didn't flash the system.img since it kept giving me errors. Found a stock TWRP dump on the forums and flashed that. Updated PRL and Profile, reflahsed back to CM11 Snapshot and flashed the 2015 FreedomPOP APN fix. Working for 1 day now.

[Q] Tmo Samsung S4 (SGH-M919) with Google Play Edition, need help

(this belongs elsewhere but 10 posts...)
I have a rooted S4 and just installed Dandvh's Google Play Edition v.20150919 (http://forum.xda-developers.com/showthread.php?t=2539361) rom. I used TWRP to install, wiping everything but internal storage, then flashed the rom. Installed fine, no errors. Took the usual bit of extra time to boot the first time then up and running clean and stable. The issue is that the OTA Updater app doesn't work, severely limiting my ROM options. It didn't install as part of the rom install, though I'm not sure if it's normal to just get it off the play store. I get an error message about not being compatible with the ROM and can't access it (error message screen cap below). Just in case, I wiped the phone and flashed again just to be sure, same result. The OTA Updater is important as this is where you can change kernals, audioFX stuff, toggle advanced power menus, and quite a bit more. When I used this ROM during the first part of the year OTA Updater worked just fine but I switched off in July to try another ROM so maybe something with the ROM has changed? I tried searching for any comments in the thread to indicate either that something changed with OTA Updater or if anyone else had a similar problem, found nothing. Would appreciate if anyone might know why OTA Updater isn't working or how I might correct it. Thanks.
Edit #1: I haven't changed the model number to SGH-M919 (as seen in the screen cap) in build.prop yet as if I can't get this ROM to work right I'll need to flash something else.
Edit #2: I noted in the patch notes that the ROM was updated for OTA Updater 2.4.2 and I was running 2.5.3 so I uninstalled it and installed 2.4.2. No luck there either.
Version and Build Screenshot
https://imgur.com/SQ6ie5i
Error message
https://imgur.com/TfWN7p2

How do I figure out what is using up all my data?

I typically only use between 1GB and 2GB per month of data. However, this month I was notified that I had exceeded my 4GB limit. I increased the limit to 7GB and within 4 days that was exceeded. I've now shut off all cellular data. When I look in Settings > Data Usage > Cellular Data Usage it shows 7.25GB of data used by Android OS. If I tap on Android OS it lists a bunch of apps like com.qti.service.colorservice and com.quicinc.cne.CNEService.CNEServiceApp. I don't know if this list is sorted by which service/app used the most data and there's no more detail I can attain by tapping on the apps listed under Android OS.
Since I have dates and times for some of the largest downloads (868MB on March 27, 12:57AM for example), is there somewhere in the file system where I can see a list of IP addresses connected to and their timestamps to perhaps narrow down who/what is sucking up all my data?
Is there a more thorough way of wiping the phone than a factory reset?
Anybody seen this before and have any suggestions?
Did you root or mod it and are missing an uldate? Even with check for updates turned off people are reporting the same thing.
TonikJDK said:
Did you root or mod it and are missing an uldate? Even with check for updates turned off people are reporting the same thing.
Click to expand...
Click to collapse
I did root it. Then I found out I couldn't get OTA updates anymore. I side loaded the 7.1.1 Sailfish update, build NOF26W. I'm not sure if a new update has since released. After side loading the update I lost root and was unable to get it back.
Months ago, when I first rooted the phone I had the same problem where the OS would continually download the OTA update, fail installation and re-download it. At the time I stopped it through rooting and disabling the update service directly. When I lost root after sideloading the OTA update I figured it wasn't a big deal since I could turn off updates in the Developer Options.
So you're saying the turn off updates option doesn't work?
VonMoltke said:
I did root it. Then I found out I couldn't get OTA updates anymore. I side loaded the 7.1.1 Sailfish update, build NOF26W. I'm not sure if a new update has since released. After side loading the update I lost root and was unable to get it back.
Months ago, when I first rooted the phone I had the same problem where the OS would continually download the OTA update, fail installation and re-download it. At the time I stopped it through rooting and disabling the update service directly. When I lost root after sideloading the OTA update I figured it wasn't a big deal since I could turn off updates in the Developer Options.
So you're saying the turn off updates option doesn't work?
Click to expand...
Click to collapse
It does not work for everyone. Seen it a fair amount, you are the second one today. The other is over in the XL forum.
There is a new update every month. First Monday of the month is when they are released. You are one behind and a new one will be out in two days.
TonikJDK said:
It does not work for everyone. Seen it a fair amount, you are the second one today. The other is over in the XL forum.
There is a new update every month. First Monday of the month is when they are released. You are one behind and a new one will be out in two days.
Click to expand...
Click to collapse
Google wants me to RMA the phone. Not sure how that's going to help though since it's a software problem.
I'm having the same issue. But I have one month 80 gig download this month I'm already at 35 gigs. I was rooted at one point wanted my updates so I updated root is gone but everything works fine but ever since then I have been getting these massive download constantly either on Wi-Fi or cellular I turned off so many things that is not funny backup everything and it's still happening hits exactly the same as the person that first created this thread.
darhoade said:
I'm having the same issue. But I have one month 80 gig download this month I'm already at 35 gigs. I was rooted at one point wanted my updates so I updated root is gone but everything works fine but ever since then I have been getting these massive download constantly either on Wi-Fi or cellular I turned off so many things that is not funny backup everything and it's still happening hits exactly the same as the person that first created this thread.
Click to expand...
Click to collapse
If you're seeing gigs of data usage attributed to Android OS then it's likely repeatedly downloading OS updates that are failing installation. That's what happened to me.
You are correct I tried to download my update and it errored out when installing step 2 then redownloaded so in developer I turned off automatically download updates which I don't think it will help as I turned this off before I reset my room so I think it's stuck just redownloading. Have you figured out why our download is failing? Does it have to do with root that we removed?
darhoade said:
You are correct I tried to download my update and it errored out when installing step 2 then redownloaded so in developer I turned off automatically download updates which I don't think it will help as I turned this off before I reset my room so I think it's stuck just redownloading. Have you figured out why our download is failing? Does it have to do with root that we removed?
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Click to collapse
Removing root isn't enough. I couldn't get updates to work until I installed a factory stock image and relocked the bootloader.
As far as I know there are 3 options.
1.) Root, block updates and never update
2.) Root, block updates, side load your updates and re-root each time to re-block updates
3.) Run stock, unrooted with locked bootloader and take automatic updates
darhoade said:
You are correct I tried to download my update and it errored out when installing step 2 then redownloaded so in developer I turned off automatically download updates which I don't think it will help as I turned this off before I reset my room so I think it's stuck just redownloading. Have you figured out why our download is failing? Does it have to do with root that we removed?
Click to expand...
Click to collapse
You modded something while rooted​ that it doesnt like, or root is not completely removed. You need to flash the update yourself.
VonMoltke said:
Removing root isn't enough. I couldn't get updates to work until I installed a factory stock image and relocked the bootloader.
As far as I know there are 3 options.
1.) Root, block updates and never update
2.) Root, block updates, side load your updates and re-root each time to re-block updates
3.) Run stock, unrooted with locked bootloader and take automatic updates
Click to expand...
Click to collapse
im unlocked, no root, no twrp (verizon edition)
and i take OTA all the time...
I think root and twrp kills ota, not bootloader unlocking......
just an fyi
I think root does also because it's worked fine when I first unlocked bootloader. Also I reinstalled stock room and still can't get it's it has to be what root does to phone
Did you try disable the Automatic System Updates from the Developer Options?
High Data Use by com.quicinc.cne.CNEService.CNEServiceApp
I ran into this issue too after traveling (driving) several days on a rooted Pixel XL (with TWRP and a custom kernel), which at the time was a month behind (running NKG47L, the June OTA for "T-Mobile, Fi carriers, and Rogers").
When I got back from the trip I noticed the phone had used much more data than expected, something along the lines of 75MB per hour (almost a GB a day) -- when all that had been done with the phone (that would use data) was use navigation. Further digging showed the data use was attributed to a process named com.quicinc.cne.CNEService.CNEServiceApp, and some Googling turned up threads that mentioned QualComm and/or T-Mobile and/or Google FI cellular service, but not many examples of how people actually fixed it.
In my case it was fixed (without losing data/apps), by manually updating to the latest OTA (with this approach), and then re-rooting. But I should also mention I switched from the "T-Mobile, Fi carriers, and Rogers" series (which for July would be NKG47M), to the generic Pixel XL series (NJH47D for July).
My suspicion is the phone was downloading the July OTA with cellular data, then tried to apply it (which failed either because the phone was rooted, or had TWRP, and/or had a custom kernel), and was then repeating that sequence every hour.
So, at least in my case, the moral of the story seems to be... If you're rooted and/or running a custom recovery/kernel, make sure you're on the current OTA before spending a lot of time away from recognized WiFi until Google fixes this! Or, as mentioned in an earlier post, have "Automatic system updates" disabled in Developer Options.
com.quicinc.cne.CNEService.CNEServiceApp and com.qti.service.colorservice are backdoor trojans (they have a few other names but all belong to the same group) to access and monitor your device. You need to check to see if it establishes any strange background connections. Please don't ask me how I know but I feel that I have the responsibility to warn everyone.

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