Database Info

New phone from wirefly.com??

Are they a good place to buy from? I'm planning on getting a g2x in the next couple of days, and their price is very tempting. Just don't know anything about the site...

I ordered my Motorola Atrix from them, and it was so much cheaper than going from the actual AT&T site. I would recommend using wirefly.

jnralp00 said:
Are they a good place to buy from? I'm planning on getting a g2x in the next couple of days, and their price is very tempting. Just don't know anything about the site...
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I bought my Samsung Epic 4g from them in November. Overall the experience was OK. The price for the phone was $70.00 less than it was being sold by Sprint. The phone was shipped within the time frame that they stated and it was brand new like it was supposed to be. I had trouble getting the phone to start off because they claimed that I was not eligible for the upgrade price on the phone, even though I was. I had to call them and they said that Sprint told them that I wasn't eligible for the upgrade. I called Sprint and the Sprint rep told me that their system keeps a record of whenever an outside vendor makes an inquiry on a record, and that there was no record of anyone checking to see if my account was eligible for an upgrade, and that I was eligible for an upgrade. I called Wirefly back and I was placed on hold and again they said that I was not eligible and that they had checked twice. I told them what Sprint said and had to pressure the Wirefly rep to effort to find the problem, since it was their problem. It took about 30 minutes to get the rep to get the right information and allow me to purchase the phone.
Normally, I would have just bought my phone elsewhere after dealing with the issue I did with Wirefly, but I pressed it because of the $70.00 savings. I figure it took about an hour of my life on the phone to get it squared away, so it was like making $70.00 an hour. If the price difference was much smaller, I would have given up on Wirefly and bought my phone from someone else. So, like I said to start off, they were OK. If you are saving money, it will be worth it...if it is the same price as you can get it elsewhere, I would suggest you get it elsewhere. Good Luck!

budderocks said:
I bought my Samsung Epic 4g from them in November. Overall the experience was OK. The price for the phone was $70.00 less than it was being sold by Sprint. The phone was shipped within the time frame that they stated and it was brand new like it was supposed to be. I had trouble getting the phone to start off because they claimed that I was not eligible for the upgrade price on the phone, even though I was. I had to call them and they said that Sprint told them that I wasn't eligible for the upgrade. I called Sprint and the Sprint rep told me that their system keeps a record of whenever an outside vendor makes an inquiry on a record, and that there was no record of anyone checking to see if my account was eligible for an upgrade, and that I was eligible for an upgrade. I called Wirefly back and I was placed on hold and again they said that I was not eligible and that they had checked twice. I told them what Sprint said and had to pressure the Wirefly rep to effort to find the problem, since it was their problem. It took about 30 minutes to get the rep to get the right information and allow me to purchase the phone.
Normally, I would have just bought my phone elsewhere after dealing with the issue I did with Wirefly, but I pressed it because of the $70.00 savings. I figure it took about an hour of my life on the phone to get it squared away, so it was like making $70.00 an hour. If the price difference was much smaller, I would have given up on Wirefly and bought my phone from someone else. So, like I said to start off, they were OK. If you are saving money, it will be worth it...if it is the same price as you can get it elsewhere, I would suggest you get it elsewhere. Good Luck!
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thanks, the phone is $250 with $50 mail in rebate from tmobile, wirefly is $150 for preorder.

[Q] Looking for a new phone. Don't know what to get.

Hope I'm posting in the correct section, if not please move me mod :O
I've been looking for a new phone ever since my KP500 cookie dies every day if I don't charge it (standby time only 14 hours or so).
I currently am with T-Mobile and I plan to stay with them unless there is a better offer out there. I currently do not have a data plan but I plan on purchasing one as my family plan contract is up in December. I've been looking at a few phones, primary the HTC HD2 / Samsung Galaxy S II / T-mobile G2x.
My coworker has T-mobile and he says he has the unlimited data plan and said he doesn't need to pay for tethering. I was told AT&T Verizon and sprint charges for tethering to your computer. I just moved in to a new house but my area only provides me with ADSL from Verizon (max download 195kB/s) and I share it with 3 other people...(Save me FiOS~) But for now I was hoping if I get a data plan I could use my computer with it.
Today I saw this: hxxp://mobile.dailysteals.com/ Samsung Galaxy S II for $500 and wonder if that's a good deal. But I read this phone doesn't support T-mobile 3G/4G.
I also heard that the Nexus Prime is coming out before the end of the year and I have no idea what to do. Also Black Friday is coming up in 2 months and wonder if there will be any better deals.
Anyone any ideals? I'm tired of having my phone die on me before I go to sleep and having to leave it charging overnight since I leave for work early in the morning.

sgs2 has bad battery life because the power it uses which you get in return its speed. the other two you mention hasnt got good reviews as compared to the sgs2 and your looking years ahead if you were to purchase sammy.

Horrible Customer Service Experience Tmobile

I want to put as much emphasize on this story as possible because I really want some useful advice. 2 days ago my phone was stolen. Since then I have been trying to get a phone because I run a business and by now 3 days I have lost half a grand easily.
Last month I switched my phone from a 2 year contract to a prepaid month to month plan. At this point tmobile does not offer insurance on the phone any longer. This is important because after paying $140 per month for this phone with insurance, the month I switch to the $50 per month plan it is stolen and tmobile says, "o well".
I said can I buy a new phone? They said no because you still owe us money for switching the phone to prepaid and $150 on the actual phone itself. I did not pay the money to switch because the previous month I had the money the lady on the phone said she would take care of it which I thought meant since I never actually left the company they werent charging me to change plans...not the case after all, but do not find out until my phone is stolen.
I had an HTC Amaze for the record. So I went home and called tmobile. I was on the phone about 25 min before the connection became so bad I asked for them to call me back. They got the phone number and then never called. I had been transferred 7 times by this point. I called back and explained I was very frustrated. They transferred me to a specialist. This lady had me on hold about 20 min. Finally she said we resolved the $200 fee but you still have to pay the $150 on the phone. I paid the $150 and she asked me if I want to buy the new phone now? I said no because I wanted the phone immediately so I would go into the store to buy it.
I got to the store and they said I still owed $200. Even if the $200 fee was resolved he told me I cannot get the discount on the phone I wanted and that I have to pay the full price of $600 because they do not give a discount on their phones more than 1x per 2 year contract! Even on a new line. So I was going to buy a cheap phone and he said he could keep my old number and use this cheap phone until I could buy the phone I wanted later. I told him the Staples accross the street sold phones if I could ask them if they sold me a phone for cheaper they could activate it. He said it would probably only take me 30 sec to go check and to see.
I got back to the tmobile store in about 2 min and he had gone on his lunch break. I waited about another 20 min before another associate helped me who did not have the same deal with a cheap phone he told me about. In stead of $160 total for everything he wanted to charge me $200 for everything. I was there for 2 hours and by this point I am extremely upset and I want to leave tmobile.
This is not my first bad experience with tmobile. I have been unhappy since I joined. There is no complaint department. You have to write out a letter and mail it in. I left out some details of why I am so upset because the bottom line of the story is I am just completely unhappy with tmobile. They treat you like you are nothing without them, and will be fine without your business. This may be true but I have been paying almost $150 per month for almost 9 months and now they want me to pay $200 when I am not even leaving their company, then my $600 phone which is fully paid off is stolen they not only do not help me, but they are rude and go on lunch after he told me to go ahead and check which would only take a matter of seconds. I ran to the store and back and he was on a 30 minute lunch, I am just unhappy with the whole company. I will not even go into details of when I was having trouble with the phone during the previous 9 months.
What I want to know is how do I leave a phone company without paying their fee. Its not right, I am leaving because their service is so unsatisfactory in my area, and now I need help they not only do not help but want to charge me full price to get my line back. If I switch to another company can I still keep my same number? I need the same number for my business and I would much rather not stay with this company. Could anyone recommend any links with information, or which service providers you prefer? Thanks.

[Q] Pre-order the S8+ from Samsung or T-Mobile?

I'm thinking to get the 8+. I currently have the 7 Edge and have been with Tmo for several years.
I've always purchased my phones from Tmo directly. In fact, I've always purchased directly from the Carrier I've been on.
I'm thinking to pre-order the 8+ from Samsung, primarily to save the $130 down, and pay the increased monthly payments.
I'm on the original Jump, includes 2 upgrades annually without paying any balance due on device jumping from.
Are there any drawbacks/downsides regarding going directly to Samsung?
Does Samsung check credit or does Tmo as before, and does my plan, including Jump stay the same, including using Jump to pre-order the 8+ and not owe any money on the 7 Edge?

Biker1 said:
I'm thinking to get the 8+. I currently have the 7 Edge and have been with Tmo for several years.
I've always purchased my phones from Tmo directly. In fact, I've always purchased directly from the Carrier I've been on.
I'm thinking to pre-order the 8+ from Samsung, primarily to save the $130 down, and pay the increased monthly payments.
I'm on the original Jump, includes 2 upgrades annually without paying any balance due on device jumping from.
Are there any drawbacks/downsides regarding going directly to Samsung?
Does Samsung check credit or does Tmo as before, and does my plan, including Jump stay the same, including using Jump to pre-order the 8+ and not owe any money on the 7 Edge?
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Click to collapse
Buying on samsung is not the same as buying from T-Mobile. You pay with a credit card or PayPal or Samsung Finance. Nothing to do with jump or T-Mobile, but they do ship the Free promo stuff with the phone.

Biker1 said:
I'm thinking to get the 8+. I currently have the 7 Edge and have been with Tmo for several years.
I've always purchased my phones from Tmo directly. In fact, I've always purchased directly from the Carrier I've been on.
I'm thinking to pre-order the 8+ from Samsung, primarily to save the $130 down, and pay the increased monthly payments.
I'm on the original Jump, includes 2 upgrades annually without paying any balance due on device jumping from.
Are there any drawbacks/downsides regarding going directly to Samsung?
Does Samsung check credit or does Tmo as before, and does my plan, including Jump stay the same, including using Jump to pre-order the 8+ and not owe any money on the 7 Edge?
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Click to collapse
Ordering from Samsung you pay the phone off in full upfront or if you use Samsungs financing you will have a bill completely separate from T-Mobile for your S8+.

And thats the better option to finance it separate so it can be network unlocked in case you decide to switch carriera

Biker1 said:
I'm thinking to get the 8+. I currently have the 7 Edge and have been with Tmo for several years.
I've always purchased my phones from Tmo directly. In fact, I've always purchased directly from the Carrier I've been on.
I'm thinking to pre-order the 8+ from Samsung, primarily to save the $130 down, and pay the increased monthly payments.
I'm on the original Jump, includes 2 upgrades annually without paying any balance due on device jumping from.
Are there any drawbacks/downsides regarding going directly to Samsung?
Does Samsung check credit or does Tmo as before, and does my plan, including Jump stay the same, including using Jump to pre-order the 8+ and not owe any money on the 7 Edge?
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Click to collapse
Buy from Samsung amd you will (probably) get firmware updates more quickly than wa8t8ng for carrier to add their bloatware and test it all before release for OTA
On the other hand will your carrier lock you out of VoLTE, WiFi calls etc if you dont have their firmware?
I am In UK and ordered from Smasung using their annual upgrade program £77.95 up front then £33.50 a month for 24 months (but you can get the latest handset every 12 months and extend the payments for another 24 months)

954wrecker said:
Buying on samsung is not the same as buying from T-Mobile. You pay with a credit card or PayPal or Samsung Finance. Nothing to do with jump or T-Mobile, but they do ship the Free promo stuff with the phone.
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Thanks for that info.
Gargamel198024 said:
Ordering from Samsung you pay the phone off in full upfront or if you use Samsungs financing you will have a bill completely separate from T-Mobile for your S8+.
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I appreciate your reply.
johnwayne27 said:
And thats the better option to finance it separate so it can be network unlocked in case you decide to switch carriera
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I'll probably stay with Tmo for the foreseeable future.
dezborders said:
Buy from Samsung amd you will (probably) get firmware updates more quickly than wa8t8ng for carrier to add their bloatware and test it all before release for OTA
On the other hand will your carrier lock you out of VoLTE, WiFi calls etc if you dont have their firmware?
I am In UK and ordered from Smasung using their annual upgrade program £77.95 up front then £33.50 a month for 24 months (but you can get the latest handset every 12 months and extend the payments for another 24 months)
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I appreciate the info.
After reading everyone's replies, I'll most likely purchase the S8+ from Tmo, after taking all the info into consideration.
I have 2 other questions/comments regarding pre-ordering from Tmo:
1) Is there any other way to save the $130 up front payment, considering I'll likely Jump in a year or so, which is my average?
2) I like to have the time for transferring the info from my S7 Edge to the S8+ in the comfort of my home instead of at the store where I'm hurried and transferring all info can be difficult considering I'd have to hand in the phone to complete the purchase prior to transferring the information.
If I pre-order from Tmo via online or customer service via phone call, would that be the same as walking into a store to pre-order and pick up the S8+ in regards to using my Jump to pre-order, and my account remaining exactly the same.
This way I can transfer all the info in home, and then mail in my S7 Edge within the allotted time.

Meh, it's cheaper from Samsung, I pre-ordered from Sprint and it is costing me more but I'm gonna try and get the upgraded stuff for pre ordering for 99$ the headphones and SD card and stuff though... Either way it's all gravy

I have Jump with Tmo, so if I purchase from Samsung, I can't use Jump, meaning I'd owe the balance on my S7 Edge. So that's a no go.

Does the unlocked version get the same benefits as the T-Mobile version, like VoLTE, WiFi calling, same networking capabilities, etc.?

As I understand it, there is only one US version of the phone so all the T-Mobile network extras will be there if you buy from Samsung. I plan on buying an unlocked model from BB or Samsung once they go on sale early May to avoid carrier added bloatware.

Funny thing just happened a couple of hours ago.
I got a faint pink vertical line, from top to bottom, approx. 1/2" from the right edge on my Samsung S7 Edge. First time I noticed it. It lasted a few minutes, disappeared, returned, then disappeared again. I'm certain it will return. I did some research and saw this is an issue for some and is a hardware problem, something to do with a vertical driver, etc., which can only be remedied with a replacement LCD or device.
I purchased the device on April 6, 2016 and have the original Jump with insurance.
I called Tmo and resolved the issue within 15 minutes. Seamless customer service with very knowledgeable reps.
A replacement S7 Edge will be shipped to the Tmo store near me and will arrive tomorrow.
I'll go to the store within 14 days, pick up the new or refurbished? S7 Edge, hand in my 7 Edge, and the store will handle the rest. They'll help me with the transferring of data if needed.
The total cost will be $5.
Because the issue is a hardware problem, the Tmo insurance extends the Samsung 1 year warranty for as long as I have insurance.
I mention the above because Murphy shows up when you least expect it and Tmo insurance is worth having, for extending the Samsung warranty without having a deductible, unlike with a loss, broken screen, damage, etc., which incurs a $175 deductible.
Transferring data is a pain, and now I'll have to do it twice if I pre-order the S8+.

Biker1 said:
Funny thing just happened a couple of hours ago.
I got a faint pink vertical line, from top to bottom, approx. 1/2" from the right edge on my Samsung S7 Edge. First time I noticed it. It lasted a few minutes, disappeared, returned, then disappeared again. I'm certain it will return. I did some research and saw this is an issue for some and is a hardware problem, something to do with a vertical driver, etc., which can only be remedied with a replacement LCD or device.
I purchased the device on April 6, 2016 and have the original Jump with insurance.
I called Tmo and resolved the issue within 15 minutes. Seamless customer service with very knowledgeable reps.
A replacement S7 Edge will be shipped to the Tmo store near me and will arrive tomorrow.
I'll go to the store within 14 days, pick up the new or refurbished? S7 Edge, hand in my 7 Edge, and the store will handle the rest. They'll help me with the transferring of data if needed.
The total cost will be $5.
Because the issue is a hardware problem, the Tmo insurance extends the Samsung 1 year warranty for as long as I have insurance.
I mention the above because Murphy shows up when you least expect it and Tmo insurance is worth having, for extending the Samsung warranty without having a deductible, unlike with a loss, broken screen, damage, etc., which incurs a $175 deductible.
Transferring data is a pain, and now I'll have to do it twice if I pre-order the S8+.
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Interesting... the same thing happened to me about a week ago. Pink line that started intermittent and then stayed. Same exact experience at TMO. I thought about waiting and just swapping for the S8+, but might as well use the Jump I've been paying for
BTW, the phone I got looked new and needed to be upgraded to Nougat before I was able to do the Samsung Switch restore, so plan on some time at the store.

Biker1 said:
I'm thinking to get the 8+. I currently have the 7 Edge and have been with Tmo for several years.
I've always purchased my phones from Tmo directly. In fact, I've always purchased directly from the Carrier I've been on.
I'm thinking to pre-order the 8+ from Samsung, primarily to save the $130 down, and pay the increased monthly payments.
I'm on the original Jump, includes 2 upgrades annually without paying any balance due on device jumping from.
Are there any drawbacks/downsides regarding going directly to Samsung?
Does Samsung check credit or does Tmo as before, and does my plan, including Jump stay the same, including using Jump to pre-order the 8+ and not owe any money on the 7 Edge?
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Click to collapse
I wouldnt buy from either because they will both be snapdragon and have locked bootloaders.
Go exynos, no point in getting snapdragon samsung devices now.
Sent from my Note 7, S7 Edge or S6

force70 said:
I wouldnt buy from either because they will both be snapdragon and have locked bootloaders.
Go exynos, no point in getting snapdragon samsung devices now.
Sent from my Note 7, S7 Edge or S6
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Click to collapse
Not a bad idea, just not easy to accomplish in the US. While the odds are much better its not 100% that the international version wont be locked down just like ours.

force70 said:
I wouldnt buy from either because they will both be snapdragon and have locked bootloaders.
Go exynos, no point in getting snapdragon samsung devices now.
Sent from my Note 7, S7 Edge or S6
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Click to collapse
I hear ya, but I'll be getting the phone from Tmo so I can keep my Jump, insurance, etc., unless there's a way to get a Exynos device from them.

954wrecker said:
Not a bad idea, just not easy to accomplish in the US. While the odds are much better its not 100% that the international version wont be locked down just like ours.
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True im just going by the s7 amd note 7..
If they lock the exynos i wont be buying another samsung device.
If I pay $1200 for a phone i expect to be able to do whatever i want with it

force70 said:
True im just going by the s7 amd note 7..
If they lock the exynos i wont be buying another samsung device.
If I pay $1200 for a phone i expect to be able to do whatever i want with it
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I'm probably going to cancel my order soon. Was going to test it out see if i can get it early enough to make some cash. Anyone know or trust the Samsung.com refund or restocking fees? Online is different than chat and both are different than phone support so it's really hard not to just cancel it now.

force70 said:
I wouldnt buy from either because they will both be snapdragon and have locked bootloaders.
Go exynos, no point in getting snapdragon samsung devices now.
Sent from my Note 7, S7 Edge or S6
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Click to collapse
Except for...... Samsung Pay and WiFi Calling. Those two things that matter to me YMMV. Having a warranty is nice too.
Yes, I wish I could root so I could get rid of things like the volume too high nag and the soon to be famous "Wipe your camera lens" nag.
But the trade off of Samsung Pay is worth it to me. Touch Wiz has matured now making the UI not so bad. I thought not being able to load a custom ROM on my Note 7 would be awful, but I learned to deal with it.
Deciding which (T-Mo or Samsung) to buy from is where I am at now after eliminating waiting for an unlocked or going international. The T-Mo store told me today that a Samsung purchased phone would not have WiFi calling on their network. Not sure I believe that so I'm digging more. The VR is a nice perk from buying from either over an unlocked version, I'll never be on Sprint or Verizon, so it just leaves the question of ch 12/17. Will the A models not have ch 12 and the T models not have 17 ?? Or will they be interchangeable?

Phredeee said:
Except for...... Samsung Pay and WiFi Calling. Those two things that matter to me YMMV. Having a warranty is nice too.
Yes, I wish I could root so I could get rid of things like the volume too high nag and the soon to be famous "Wipe your camera lens" nag.
But the trade off of Samsung Pay is worth it to me. Touch Wiz has matured now making the UI not so bad. I thought not being able to load a custom ROM on my Note 7 would be awful, but I learned to deal with it.
Deciding which (T-Mo or Samsung) to buy from is where I am at now after eliminating waiting for an unlocked or going international. The T-Mo store told me today that a Samsung purchased phone would not have WiFi calling on their network. Not sure I believe that so I'm digging more. The VR is a nice perk from buying from either over an unlocked version, I'll never be on Sprint or Verizon, so it just leaves the question of ch 12/17. Will the A models not have ch 12 and the T models not have 17 ?? Or will they be interchangeable?
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Sad they are taking orders and can't answer simple questions about what bands each version supports.

954wrecker said:
Sad they are taking orders and can't answer simple questions about what bands each version supports.
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Click to collapse
Very true
I was at T-Mo store today and was told many things I'm not sure I believe. Basically it's tough to get the real answers.
1. Pre-orders must also have a post paid plan at the time of order. No pre-paid plans. It doesn't matter if you pay for the phone in full.
2. You must have the post-paid plan for at least 40 days before unlocking moving to a pre-paid plan.
3. S8s purchased from Samsung .com will not have WiFi calling
4. A SIM kit is $25. listed as $10 online
5. 10GB tethering promo ends 4/6
6. Credit check is mandatory. I've got a 830+FICO score I'm not worried about passing a credit check. I prefer not having penny ante checks on my record.
7. Phone ships 2nd day, web site says next day.
My current pre-paid plan is due to expire. I thought I would buy a T-Mo SIM/prepaid plan for my existing Note 3 (SM-N900A) to confirm good signal etc, then transfer the service to the S8+ when it arrived. I was told that was not possible. Let me count the ways.....
While there I also tried having WiFi and Mobile Hotspot on at the same time on their demo S8+, nope. This is something my AT&T Note 7 would do after the trade in. This is nice for me since it lets me give my Android Head unit internet access without having to manually turn hotspot/WiFi on and off every time I enter/exit my car. I found out that this task can't be automated by Tasker.
I tried getting answers from T-Mo chat and they blew me off saying I needed to call, but the office was closed.
SMH Do they get paid to make things hard?

Trying to get off my S7 Edge

Former Note 7 owner here. Actually I never sent it back, just went to Best Buy to pick up an S7. No longer making monthly payment on the Note, but I am on the S7. I never wanted the S7 and I would like to upgrade to the S8+. From what I understand, you cannot trade in a phone unless it's paid off. Are there any other options for me?
Is there a market for Note 7's somewhere out there? I'd like to sell it to help offset the cost of this S7? Any suggestions would be greatly appreciated.

literally 0 value for note 7. Any reputable marketplace will block/take the listing down for note 7s.. also soon Samsung will make render the phone useless.

illegal to sell the note 7. So you wont get any money from it.
I dont know what carrier your on but tmobile has Jump (they pay off your old phone and you start payments all over on the new one)
And they also offer a trade in. They give your X amount of money for the new phone. If you own more on the old one then the trade in value your be left paying the rest in month payment.s
So check with who you have phone service with.

im on vzw. going to stop by Best Buy this afternoon to see if there's something they can do for me.