No sound on E4 (E2115) - Sony Xperia E3

As the title say's there is no sound on loud speaker no sound on earphones nor on the speaker for talking. It started today, there was sound this morning and no sound now. It is e2115 with 4.4.4 Kit Kat. Build number is 24.0.B.5.14. I have tried every thing I could find on the internet. Restarting with earphones and without, in safe mode and regular, removing sd card, using music volume eq, playing music in chrome, Walkman (default app), VLC player and in-game music. Phone is rooted (kingroot and terminal hack to change su app to supersu). I haven't done factory reset yet because I don't think it would work. If I were to do it I would be unrooting it too.
To me it looks like software problem because all if the speakers stopped working simultaneously. Also I have tried Sony diagnostics and tests failed.
At best you can hear crack(l)ing (if you glue your ear to speakers (both top and loud)). Walkman registers (pauses) when I unplug earphones (tested two of them).

Ok, so unrooting and factory reset did nothing, but sony pc companion solved it.
It was a software issue so repair with PC Companion (Support Zone -> Under "Phone/Tabled Software Update" click Start -> Repair my phone and follow instructions) fixed it.
Of course all data was wiped so that's a down side.
If anybody knows what caused it and what could fix it in a neater way please share it here.

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Related

Speaker And Mic Problem after Upgrading to WM6

Hi all, i have a problem after upgrade my SPV C600 from WM5 to WM6.
after finish the upgrading, i could play my windows media player and could make a phone call without any problem.
after a while after i plug in my earpice to listen music, it went good as well.
after plug it off (earpiece not attached), when i play windows media player, i cant hear anything and i try to make a phone call also the same, no sounds came out from speaker and from loudspeaker as well. but when i plug in the earpice everything goes smoothly, meaning that i can listen music and communicate with others when make a phone call.
before that i tried to ensure whether i face the software or hardware problem by setting the ringtone (start->setting->sound). but the sound could come out from the speaker.
after that i guess that the speaker (hardware) has no problem.
as to play windows media player and setting ringtone are using the same speaker.
can anyone tell me whats happening with my phone?
i believe that it is software related problem.
thanks in advance
my advise is to reboot your phone at me this works...
Profy_X said:
my advise is to reboot your phone at me this works...
Click to expand...
Click to collapse
i have tried to reboot and hard reset as well
but i can only listen music and make a phone call when i use my earpice
Please state which ROM you are using, we recommend Andot's PEE
I too have this exact problem any solution other than hard reset - dont need the pain of downloading resinstalling all my stuff - especially if its going to happen again.
Si
Tornado mic and speaker for phone not working
It rings and plays sounds but it appears that the hardware microswitch that sets it to wired-headset mode is stuck. I cannot set it back. Also: it switched into this mode when I rebooted (soft). I did not add or remove a 2.5mm jack. Is there a registry setting to override the microswitch sensor and keep it out of headset mode?
Hi, this is my first post and hope helpfull everybody, possibly i was the same problem over ALL ROM (wm6 & wm6.1), searching for any solution (my specific trouble was that if i wanna listen music over any player: ( a.k.a windows media, pocket player, etc), i dont had a normal sound from the speaker, the sound was distorsioned, low... horrible, the only solution was insert the plug from the headset and out , but, power off the phone and... again, sucks really ), i return to a Wm5 Rom (imate) and solve the problem, but, tired for the slow performance of WM5, search for other rom, sacrify the music listen ( but i have a good mp3 player...), and, the same problem.
I found in the web (no remember the page) that the SRS plug-in anytimes cause troubles with the sound output, i try to install any ROM WITHOUT this complement, the ROM from Rickywatt Tornado Neo/shadow no have this plugin, install and ...Eureka, no more the issue, follow my instint, i install the SRS plug in, reboot and... the fuc%$& problem, hard reset and the phone witout the problem... conclusion, the SRS was the monster.
You can try this "method", most of rom carry or include from the "kitchen" this SRS dll, but installing the rom from Rickywatt (fast, clean... beautiful, only without the spanish lang, but, nothing is perfect...), can solve the issue, for me ,cors, i dont know for you (my phone is a HTC sda).
For the mic, really i dont have idea , any bad registry, entry, etc :-(, i never have this issue, good luck...
Greetings from colombia (sorry for my poor English)
mzzw said:
It rings and plays sounds but it appears that the hardware microswitch that sets it to wired-headset mode is stuck. I cannot set it back. Also: it switched into this mode when I rebooted (soft). I did not add or remove a 2.5mm jack. Is there a registry setting to override the micro switch sensor and keep it out of headset mode?
Click to expand...
Click to collapse
That's not controlled by software. Try plugging and unplugging a headset several times, twisting it around to clean the contacts. It should clean and close contact for built in speaker to work again. Think of a circuit. If its closed, you have built in speaker. If it opens and you have a headset pluged in, then audio flows thru the headset. It won't go back to speaker until that circuit is closed again. Its mecanical, not software, so you can't do anything with registry.
mzzw said:
It rings and plays sounds but it appears that the hardware microswitch that sets it to wired-headset mode is stuck. I cannot set it back. Also: it switched into this mode when I rebooted (soft). I did not add or remove a 2.5mm jack. Is there a registry setting to override the microswitch sensor and keep it out of headset mode?
Click to expand...
Click to collapse
the same for me
well
the only fix i got was to disasemble and remove the swithch leaving its contacts as exposed as possible, the soldered a wire between 2 of the 3 connectors, hey presto all working, headset hole then filled with glue from glue gun
very rough but it worked....
as an after thought though see if youve updated your radio software, stranger things have happened if youve been into flashing with 3rd party roms
sisniper said:
well
the only fix i got was to disasemble and remove the swithch leaving its contacts as exposed as possible, the soldered a wire between 2 of the 3 connectors, hey presto all working, headset hole then filled with glue from glue gun
very rough but it worked....
as an after thought though see if youve updated your radio software, stranger things have happened if youve been into flashing with 3rd party roms
Click to expand...
Click to collapse
Thank you!!! The only problem that i've now it's buy a torch :S

[Q] Xperia J Headset issues....

I've had this phone for a little less than a year now and it was working fine (except the terrible screen issues before JB). Now with 4.1.2 the screen is fine but other stuff are messed up... Headsets basically don't exist for my phone. I've tried various one button headsets and most of the time clicks are not recognized.I haven't tried 3 buttons ones but I can guess the outcome... I mainly want to control my music when walking(Pause/Play etc.) . Every now and then the headset works fine for a few seconds then Google Now/Search or whatever takes control and then that is for headset controls... I tried :
Disabling Google = Google doesn't start whne listening to musc but no recognition for the button...
Various app solutions for controlling headsets = still no recognition..
Rooted and installed Headset Droid for the Google fix = nope
Different music players that come with headset control functionality = same problem.
Tried SmartConnect + SmartKey = it recognizes that is a headset on the event and starts Walkman but then again clicks do nothing..
This has all been tested with the official headset that comes with the phone...
My friends has the same phone bought from a different country. I've stress tested his phone with the same various headsets and it performs great with absolutely no issues,Google doesn't even launch like on mine..... I saw that although he is on the same JB as me (4.1.2) he is running an older Build. I was on 11.2.A.0.31 and he is on 11.2.A.0.21.
I thought I will reflash to an older Stock rom just to see if the software is the issue. I downloaded DooMLoRD Easy Rooting Toolkit (v17) and rooted my phone without any issues. Then I downloaded 11.2.A.0.21 No Brand ATA from this forum. I got Flashtool which recognized my phone and I granted it root access. I reflashed with the stock rom with full wipe on cache + data. Phone booted up fine afterwards and it worked quite good. Then I decided to try the headset again. I think you can guess what happened....Same Google issue and no headset functionality whatsoever...
I really like the phone as the sound quality is superior to my Philips mp3 player. I can also have up to 32GB sd which is perfect as I do have a lot of music BUT this headset issue makes listening to music more of a hassle then actual enjoyment... I normally like Sony but I have to admit they have disappointed me when it comes to phones... Not just because of this issue but also the screen problems on ICS which I had to fix with a app made by people on this forum...
I don't know what to do now. I forgot to mention I have not unlocked my bootloader and my phone says : Bootloader unlock allowed : No
in the system service menu. Should I unlock the bootloader with Flashtool and try to go down to ICS which will probably fix the headset and the Google issue but will probably introduce the nasty screen issue..? I don't even know if this is a software issue at all, I would like it to be but i am starting to think that I just have a faulty handset -__- I am probably never buying a phone second hand + phone from Sony again...
I also noticed ST26i_112A021_CE.ftf on 4shared. Is CE better than the no brand one I used ?
Any help on this would be greatly appreciated. I am a programmer myself and although this i tiny issue it is annoying me greatly..
I updated back to .31 OTA out of curiosity and headsets work alright until 5,6 times playing and pausing
music and then it does the usual no response thing until I completely reset the phone.
I was reading on Bluetooth headsets and from my understanding commands from them are on a separate audio stream from the headphone jack. Any idea if same issue will appear if I buy a Bluetooth headset ? I don't want to buy an expensive one and then regret it..
Sent from my ST26i using xda app-developers app
werk91 said:
I updated back to .31 OTA out of curiosity and headsets work alright until 5,6 times playing and pausing
music and then it does the usual no response thing until I completely reset the phone.
I was reading on Bluetooth headsets and from my understanding commands from them are on a separate audio stream from the headphone jack. Any idea if same issue will appear if I buy a Bluetooth headset ? I don't want to buy an expensive one and then regret it..
Sent from my ST26i using xda app-developers app
Click to expand...
Click to collapse
Here's what I do: Look for phillips headset app on the playstore. Install it and configure it to make the changes for a media player that you like and you'll never have problems again.
The next time you pop the headset on the phillips headset app will automatically start and it will also open up the default media player.+ you also get an extra sound boos from the app
So far I have tried :
Philips Headset app
Google Search Disabled: Probably works best, stops accepting commands once I turn the screen off or I play/pause too many times.
Google Search Enabled: The voice dialer/Google Now/Whatever will start up about 10 secs in the song and then forget about any headset control until full phone restart.
JAYS Headset app
Works alright for 5,6 times playing and pausing and then just stops registering clicks. Google Search/Voice dialer affects it in the same way
as Philips Headset.
Headset Button Controller, Ultimate Headset Controller and Headset Droid ( I tried the Google fix) act in the same manner as well....
I've tried just about anything now. I even completely removed Google Search and Voice Dialer from system apps. Even that didn't help..
I guess its just my phone and my only hope now is a bluetooth headset. Hopefully the commands from a BT headset are intercepted and processed differently...

[Help] Headphones/ headset not detected

Hello,
A while ago my Z3 stopped detecting headphones at first and headsets later as well. I belive it was when I installed 5.X.X for the first time. Only ever used greek and UK general versions.
I tried entering safe mode, factory reset, reflash etc, did't even activate google or other accounts nor installed new apps (even disabled SmartConnect), but I still have no luck so far.
I tought it was problem with oxydation, since the contacts looked a bit whitish (yes I got it wet few times and forgot to blow out all the water from the jack). But I cleaned it a few times, and even ordered and used a set of DeOxit the other day. First the red and after the blue one (have green and yellow, but sup they are for other things). I plugged a headset and it was detected by the apps like SmartConnect and Music (aka Walkman).
But the next day when I tried it, there was no detection. The phone stayed with a rubber plug during the night and was not washed before the second test.
Using an app from the play store I'm able to manually route audio output/input to headset jack and it works perfectly. No cracks or interference when I swivel the plug - both recorded audio thru mic and output to left and right headphones.
I've read the mic pin is actually responsible to connection detection...so I belive if the mic works OK then the HW connection should be OK as well?
This leaves me with what I could do SW wise to fix it. Don't really want to send it for repair - it will go to Greece and probably get scratched by their perf service...
Anyone can help?

Audio jack detection issue since MM upgrade

Hello there.
Since updating to MM I have the following issue on my Z5: When inserting headphones or an aux cable, the phone switches back and forth between headphones and speaker for a couple of seconds, before finally settling on headphones and playing as it should. This is a problem because I have a Tasker task that relies on headphone detection and now it doesn't work properly.
I had the issue with the small apps after upgrading, so I already did a system reset, which solved the small apps issue, but not the headphones issue.
Already tried disabling SmartConnect and booting in SafeMode. No luck.
There is apparently another person with this issue on the Sony forums, so I'm not the only one.
Anyone know a solution?
Cheers,
Alex
I have the same issue, but only with the aux cable. When I connect my earphone, everything seems to be fine. So I think maybe the phone has some issue with one particular model of aux input? because there are several type of aux plug now.
AlexBardosch said:
Hello there.
Since updating to MM I have the following issue on my Z5: When inserting headphones or an aux cable, the phone switches back and forth between headphones and speaker for a couple of seconds, before finally settling on headphones and playing as it should. This is a problem because I have a Tasker task that relies on headphone detection and now it doesn't work properly.
I had the issue with the small apps after upgrading, so I already did a system reset, which solved the small apps issue, but not the headphones issue.
Already tried disabling SmartConnect and booting in SafeMode. No luck.
There is apparently another person with this issue on the Sony forums, so I'm not the only one.
Anyone know a solution?
Cheers,
Alex
Click to expand...
Click to collapse
im still on lollipop but i had the same issue a couple times were i have headphones plugged in and the speaker would be playing music at the sametime too. kinda wierd so i just restarted my phone and it was fine after that.
xperia z3 said:
im still on lollipop but i had the same issue a couple times were i have headphones plugged in and the speaker would be playing music at the sametime too. kinda wierd so i just restarted my phone and it was fine after that.
Click to expand...
Click to collapse
I have had this problem with other Z series phones but not the Z5 yet.
As reported above my phone when I plug just headphones stereo only (two contact plug) into the phone gives me an ear icon for headphone optimisation and with an automatic headphones actions.
If I plug a headset in (three contact plug) I get additional headset options, plus automatic headset actions.
My guess is you have a conflict with the Sony built in functionality and the Takser task you mention.
@xperia z3 I have only had this happen previously if my headphone hadn't fully located in the headphones jack
So, how can this be fixed?
GeramanX said:
So, how can this be fixed?
Click to expand...
Click to collapse
my guess would be try to disable any apps trying to hijack the sonys built in process and see if that fixes the issue
danw_oz said:
my guess would be try to disable any apps trying to hijack the sonys built in process and see if that fixes the issue
Click to expand...
Click to collapse
I have done a system repair through PC Companion and the problem is still there, on a fresh setup, with no 3rd party apps. I'll wait a while to see if there's an update that might fix this, if not I'll have to send the phone in. Luckily I bought it in late December, so I have still time to use my warranty.
Edit: Oh, and the issue with the small apps is still there, I have found out that it's caused by active accessibility settings, in my case tasker, but others have that same problem with other apps.
i'm dealing with the same exact thing. i did a factory reset, and it still persists. at first i thought it was hardware, then i installed soundabout. when i force output through wired headset they work fine leading me to believe this is software related. really frustrating, not sure what else to do.

Headphones problem (Jack port and BT)

Few days after Update to Pie my Huawei Mate 9 has strange issue. The phone detect everytime headphones (you can see icon of headphones) but sometimes the sound from YT,Netflix etc goes not through headphones but via speakers... it happens with headphones connected via jack port and also BT headphones. Strange is that the sound from a phone call goes always via headphones (if connected) - so I think this is a software problem not hardware. I thought its a Pie problem and I installed Oreo back (via Hisuite by restoring Oreo)- but then I had this problem still in Oreo. I tried to: make a factory reset, wipe cache partition, install apps step by step (not restoring a copy).
I noticed that if the sound doesn`t go via headphones, than I have to make a call (choose only the number) and than it is working again (YT,netflix etc)- connecting and disconnecting headphones(jack or BT) doesn`t help. I have this problem in 2-3 cases of 10...- so not all the time but it is very annoying .
I have not Idea anymore what can I do to solve this problem...has someone an Idea ?
probably I found by accident what was the reason - the app for DVR device caused this problem (its newest actualization) . I installed previous Version and it works so far... uffffffff

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