All,
I got my Note 5 from big red a few days ago and everything has been fantastic except for the weird resistance with the lock button (right side of device). The volume buttons feel fine and give you a click when depressed, but the lock button basically just sits low and you doesn't have any resistance when you press it. Could this be a broken membrane underneath the button? Should I bring it in to Verizon and get a replacement?
Anyone else having this issue?
Just take it and exchange why troubleshoot it,the phone is brand new. My power button has been fine no issue
Sent from my SM-N920V using Tapatalk
Related
I've been experiencing an issue with the Home button since the day I got the device.
A few times the Recent Applications screen has popped up seemingly on its own, while I was in the middle of doing something else. At first I thought it was just a software glitch and carried on. The haptic feedback pulses twice quickly. The backlight of the Home button turns off, the backlights for the Back, Menu and Search buttons stay on, the Back, Menu, Search and Home buttons no longer respond to touch or generate haptic feedback, essentially paralyzed. It remains this way for approximately nine seconds before the Home button lights up again and the all of the shortcut buttons become responsive again, otherwise the only way to get out of the Recent Applications screen is to either cycle the power button and unlock the screen, or select one of the recent applications.
I have figured out how to reproduce this problem by pressing around with the very tip of my thumb along the seam where the glass and plastic lip meet with a little more pressure than normally necessary to register a touch. I am careful to avoid touching the normal hot zone for any button. I start from the far left corner under the search button, and make my way towards the home button little by little. Somewhere between the Menu and Search buttons when I release my thumb after pressing firmly, the haptic feedback pulses twice and the issue occurs. I can reproduce this issue anywhere along the edge on the bottom right half of the phone and about 1" up the right side of the phone, far from the Home button.
I suspect there is something wrong with the capacitive layer of my screen.
Please see if you can reproduce this or something similar on your phone, just bear in mind that you will need to press firmly (not too hard but not soft).
The unfortunate thing about this problem is that it can be activated inadvertently while gripping the phone during normal operation, interrupting whatever you are doing for the time it takes to resolve itself.
This is literally the only issue I've had with the phone in the week I've owned it and I am considering whether or not I want to play russian roulette with exchange units (and other issues like bad screens and bad weak back buttons) because everything else seems to be perfect.
Video of the issue in action here:
http://www.youtube.com/watch?v=5gqqeVbePYA
Same thing happens with me on the swap unit I got today. Bummed like no other.
Tried replicating this with my device with (thankfully) no results.
one and one... I wonder how many other phones are affected then, and how many people have it but haven't noticed yet, e.g.; "you're holding it wrong".
Hm. Just tried to replicate this on my Nexus S, no issues.
Mine did the same thing at least twice a day. However, it has not happened again since the GRH78 update. (Knock on wood).
Have your received the update?
This just happened to me for the first time about an hour ago. I have the new update too, sadly.
Yes I have the update.
I can't replicate this problem, but nonetheless, it still happens.
I have this same problem with my back button. I can't replicate it but it just randomly happens to me. I have the update and I also tried using Paul's Tom and it still happens.
Sent from my Nexus S using XDA App
This happens with my back button.
Sent from my Nexus S using XDA App
happens to mine too, also the home button. doesn't bother me too much, though. and I also have the update.
I had something even weirder tonight.
I did a factory reset, then proceeded to install everything back on when I noticed that my home key wasn't doing its job at all. Still had the haptic feedback so the input was received, but it did absolutely nothing. So I did another factory reset and that seemed to have cured the problem. My home button is working again (but i still have the other problem from time to time)
Had it happen again inadvertently today, if you notice from my video the spot where it can be activated next to the Maps icon also happens to be conveniently where your finger ends up when swiping to unlock. I was holding the phone one handed and unlocking with my thumb and it triggered the problem. Might try for an exchange this week. It shouldn't behave this way.
For those of you who are experiencing it with your Back button, does the backlight turn off for 9 seconds on your Back button?
I don't know everything about how the hardware works but I'm guessing that there is some kind of short, the controller for the capacitive layer gets confused and resets. Could explain why it takes the same amount of time to come back to normal every time. It also seems like it might be related to case/screen flex, where pressing on a part of the case bends the capacitive layer just enough to short the circuit.
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
ViLANDER said:
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
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Does your back button black out for ~9 seconds?
I haven't had any button issues whatsoever since I got mine on the 24th.
No, more like two seconds.
Sent from my Nexus S using Tapatalk
selectormoldy said:
Does your back button black out for ~9 seconds?
Click to expand...
Click to collapse
No, more like two seconds.
Sent from my Nexus S using Tapatalk
Here's a new video shot today showing the issue occurring with only normal light touching:
http://www.youtube.com/watch?v=z6YFcOZwX2o
Also last night it happened while I was inserting a cable into the headphone jack.
I have had my Sensation a while now and generally pleased, we all know that Sense 3 is a bit laggy especially if you want a live wallpaper.
Over the last few days though I have noticed an issue with the power button when pressing to wake the phone up it doesn't always work first time, pressing a second time usually works but sometimes needs 3 presses.
I thought it was software rather than hardware as I have noticed the capacitive buttons at the bottom lighting up for a split second when pressing the power button but the screen doesn't come on.
What is wierd though is that pressing the power button to go into standby always works without fail...
A factory reset today has not fixed the problem.
Anyone else heard or experienced this? before I contact HTC.
I really don't wanna be without a phone if they want it back for repair..
same problem bud, not sure what it is. very annoying.
ravigodhwani said:
same problem bud, not sure what it is. very annoying.
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+1 had same prob...i replaced my fone coz sm issue with power button
Does it work normally without the cover? If yes, it could be an issue with the back cover
Swyped from my HTC Sensation
Haven't seen this one anywhere here on XDA yet, but I did find one other person through google that has my same issue. So, here is the problem, when you slightly press on the screen just below where the power button is, either the screen turns off or the power menu comes up. This just happens to be exactly where I put my thumb when holding the tablet, so I constantly get the power menu or turn off the screen on accident. This is an extremely frustrating problem, it happens non-stop right now. I've also noticed that the power button itself is messed up too, in that I don't even have to push it. If i just barely touch it with my finger it turns off the screen, it's like the button is stuck. Of course, I have already unlocked so getting a warranty replacement is out of the question. Just wanted to put this problem out there so other people know about it.
PS. anyone know of an app that will disable the power button? If not, I guess I'll open it up can physically disconnect it or something, just make sure it never gets turned off!, lol
How would you implement it?
j21blackjack said:
Haven't seen this one anywhere here on XDA yet, but I did find one other person through google that has my same issue. So, here is the problem, when you slightly press on the screen just below where the power button is, either the screen turns off or the power menu comes up. This just happens to be exactly where I put my thumb when holding the tablet, so I constantly get the power menu or turn off the screen on accident. This is an extremely frustrating problem, it happens non-stop right now. I've also noticed that the power button itself is messed up too, in that I don't even have to push it. If i just barely touch it with my finger it turns off the screen, it's like the button is stuck. Of course, I have already unlocked so getting a warranty replacement is out of the question. Just wanted to put this problem out there so other people know about it.
PS. anyone know of an app that will disable the power button? If not, I guess I'll open it up can physically disconnect it or something, just make sure it never gets turned off!, lol
Click to expand...
Click to collapse
how are you going to turn it on/off if you disable that button?
Well, I seem to have fixed it for now. The power button is actually three pieces, the plastic button, a small sticker with a tiny piece of foil on it, and a tiny contactor on the circuit board. The button pushes down on the foil, and this connects the two piece contact on the circuit board together to complete the circuit. It looks like the piece with the foil was too tight over the contact on the board, so anytime any pressure was put on it in the area of the power button, it would make the connection. I simply pulled the foil piece off (the sticker), and stuck it back on, but more loosely than before. For now everything works correctly with no accidental power button pushes. However, all the little plastic tabs that hold the back on the tablet are apparently one time use, because they are all broken now, and the back is barely hanging on. Guess it's time to find a case that I can use with the dock so I don't lose the back off this thing!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Good fix, perhaps some glue?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Hi, I was just wondering if anyone was having a problem with the power button sticking down after being pressed? This has been happening on mine lately, and while it works great 90% of the time, the button remains pressed the other ten until I pry it/losen in. It seems that it's the actual white plastic "button" under the cover doing this and I've done my best to clean it.
Is this common? Any tips?
Hey guys, yesterday when I pulled my phone out of my pocket, I noticed the power button wasn't working. Upon closer inspection, it is jammed and will only register a press if I really push on it hard. Then I realized the volume buttons were the same exact way, which is strange because the phone has been in a case its entire life and is immaculate. But anyways, has anyone else encountered this? I tried doing a search but no results. The power button works if I really put pressure on it and only the top volume button works if I press it hard as well. The camera button is perfectly fine.
I purchased this phone brand new from T-Mobile November 2014, it may be time to upgrade...
Some cases cause this problems as they put consistent pressure on the buttons
Just experienced this last night. No idea what's caused it. My phone lives in a case with a power button cutout so there's no pressure on it. Odd, and irritating because thus phone is perfect otherwise, and the first one I've ever had that I still liked after 18 months.
Sent from my SM-T700 using XDA Premium HD app
jonsic said:
Hey guys, yesterday when I pulled my phone out of my pocket, I noticed the power button wasn't working. Upon closer inspection, it is jammed and will only register a press if I really push on it hard. Then I realized the volume buttons were the same exact way, which is strange because the phone has been in a case its entire life and is immaculate. But anyways, has anyone else encountered this? I tried doing a search but no results. The power button works if I really put pressure on it and only the top volume button works if I press it hard as well. The camera button is perfectly fine.
I purchased this phone brand new from T-Mobile November 2014, it may be time to upgrade...
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Click to collapse
Probably either broken button strip, or it has been dislodged from its mountings. You need to remove back cover, then battery and you can see whats going on.