Touch screen fault - Moto G 2015 Q&A, Help & Troubleshooting

Hi everyone
I recently ordered a Moto G 3rd gen (through Tesco Mobile in the UK if it matters), and the touch screen seems to have some sort of fault. Long story short, I type pretty quickly with two thumbs and sometimes two separate presses are treated as a swipe. I've never seen this behaviour in any of my previous phones (including the Moto G 1st gen), so I am wondering if anyone else has experienced anything similar?
Contacted the network who sent a replacement phone, but while it is slightly better the fault is still noticeable. My colleague got a 3rd gen the other day as well and I can replicate the issue on his, although of his own admission he doesn't type particularly quickly or with both thumbs at the same time, so it doesn't bother him.
If you turn on the touch screen debugging options you can see some swipes which were actually separate presses. I've attached a couple of shots so you can see what I mean.
Anyone else able to reproduce?! All you need to do is type a message out quickly with two thumbs. "Hehehehehehehe" is a good test.

i use swift keyboard.. i tried typing HEHEHEHE.. they were perfect infact.. i am giving an screen recording also, hope it might give you clear idea.
https://youtu.be/8fp6vMR11Cc

nandakis4 said:
i use swift keyboard.. i tried typing HEHEHEHE.. they were perfect infact.. i am giving an screen recording also, hope it might give you clear idea.
https://youtu.be/8fp6vMR11Cc
Click to expand...
Click to collapse
Thank you for the video. Yours does seem fine! Here's a video of mine:
https://youtu.be/cQcLf-qp4Uw
As you can see it is misbehaving quite badly!

moomoomoo2 said:
Thank you for the video. Yours does seem fine! Here's a video of mine:
https://youtu.be/cQcLf-qp4Uw
As you can see it is misbehaving quite badly!
Click to expand...
Click to collapse
its private.. if u change the settings to unlisted or public then its visible to me.

nandakis4 said:
its private.. if u change the settings to unlisted or public then its visible to me.
Click to expand...
Click to collapse
Sorry, been a while since I used YouTube! Should work now.

moomoomoo2 said:
Sorry, been a while since I used YouTube! Should work now.
Click to expand...
Click to collapse
i have seen it, there might be some issue ..
if you are using any tempered screen,screen guard.. they might be causing the problem ! else wipe the screen with a cloth, if that also doesn't work ..
then there might be some problem with your screen..

nandakis4 said:
i have seen it, there might be some issue ..
if you are using any tempered screen,screen guard.. they might be causing the problem ! else wipe the screen with a cloth, if that also doesn't work ..
then there might be some problem with your screen..
Click to expand...
Click to collapse
No screen guard is on the phone. The worrying thing is I've been able to replicate the issue on two other Moto G 3rd gens as well..! I wonder if a faulty batch has made its way to the UK.
Do you have the 1GB or 2GB version out of interest?

moomoomoo2 said:
No screen guard is on the phone. The worrying thing is I've been able to replicate the issue on two other Moto G 3rd gens as well..! I wonder if a faulty batch has made its way to the UK.
Do you have the 1GB or 2GB version out of interest?
Click to expand...
Click to collapse
i have 2gb version. and i am from india. i have bought this from FLIPKART.
i also tested again .. after seeing your comment .. i will upload it ..
one the beginning it typed as TWO HE HE .. then it started typing as HEHEHEHEHEHEHEHEHEH... i stalled for a second and typed again very fastly this time .. it overlapped HHEEEEHH like that... but it didnt give any spaces..
hope this helps you .. give u an idea..
https://youtu.be/LNwSKOb9jRc

nandakis4 said:
i have 2gb version. and i am from india. i have bought this from FLIPKART.
i also tested again .. after seeing your comment .. i will upload it ..
one the beginning it typed as TWO HE HE .. then it started typing as HEHEHEHEHEHEHEHEHEH... i stalled for a second and typed again very fastly this time .. it overlapped HHEEEEHH like that... but it didnt give any spaces..
hope this helps you .. give u an idea..
https://youtu.be/LNwSKOb9jRc
Click to expand...
Click to collapse
Interesting! Thank you for the video. So it seems you are able to replicate the issue as well. Perhaps yours is not giving spaces because of the differences in our keyboard configuration. It also seems yours is not as bad as mine, but it is still noticeable.
I am genuinely surprised this problem isn't bothering more Moto G 2015 owners. I find it so difficult to type on the phone!

I've noticed some degree of unresponsiveness, but only after the stagefright update. I've flashed the newer stock firmware (not OTA) and noticed the issue after using the phone for a few minutes.

If you can replicate it on other phones it seems like you move/drag your thumbs ever so slightly when typing since you type so fast, and it registers as a swipe. It's just your style. Did you try a different keyboard? Or even try using your fingers instead of thumbs? Or maybe slow down? It really seems like a user issue than a hardware/software issue.

I've noticed it as well with the keyboard and some games, I mostly just use the gesture typing from Google Keyboard, I've been using it for years though so it varies from device to device.
Sent from my MotoG3 using XDA Free mobile app

bobbyphoenix said:
If you can replicate it on other phones it seems like you move/drag your thumbs ever so slightly when typing since you type so fast, and it registers as a swipe. It's just your style. Did you try a different keyboard? Or even try using your fingers instead of thumbs? Or maybe slow down? It really seems like a user issue than a hardware/software issue.
Click to expand...
Click to collapse
I can only replicate it on other Moto G 2015 handsets - every other phone (including my Moto G 1st gen) is absolutely fine. If you turn on the touch debugging options and tap the 'H' and the 'E' in quick succession (just an example) with your two thumbs, you can register a swipe occasionally without moving either thumb a millimetre.
I'm certain it's a hardware/software issue but I accept that it'll affect some owners more than others depending on their typing speed/style.

This was the reason I sold my G 3rd Gen; I type super fast, and it got very irritating. Waiting for the new Nexus now.

No issue on mine, 2Gb version, from France

I haven't watched the videos, but I have the same problem as the OP describes. It's more of an issue with SwiftKey than Google Keyboard, but it does happen with both.
I just can't reliably replicate it. It just happens randomly. Additionally, if I press one of the predicated words in Google Keyboard, it sometimes registers as a long press and triggers the multi word choice menu. Since I don't actually long press, it ends up choosing the first word.
I had zero problems with both a Nexus 4 and LG G4, both with and without screen protectors.
I'm torn as the phone works very well for me otherwise.

I just purchased a moto g 3 and i am having issues with this aswell and also when playing ingress it feels like the screen isnt registrering my swipe correctly. I Wonder if android m update might fix this otherwise i will have to sell it and go back to my moto x 2014 instead which apart of the camera is superb.

Related

N1 screen calibration

I'm convinced that the screen is slightly out of calibration - but I can see no way to reset the calibration. (I'm ex WinMo!) - it must be in there somewhere - or do i need "an app for that".
Advice appreciated
G.
I was also thinking this. Unfortunately I still have not bought the phone yet, or I would of tried creating an app to test this theory. If a touch can be captured in x/y data, we could see what the problem is with the bottom row keys.
gf_gollum said:
I'm convinced that the screen is slightly out of calibration - but I can see no way to reset the calibration. (I'm ex WinMo!) - it must be in there somewhere - or do i need "an app for that".
Advice appreciated
G.
Click to expand...
Click to collapse
The more I use the phone, I'm starting 2 think that the screen is not so much out of calibration, but is very sensitive 2 the angle that U touch the screen. when I use 2 hands 2 use the phone, It seems 2 always respond correctly
cause my finger is touching straight down, but if I use 1 hand and try 2 reach
across the it responds off a lil at times. 2 solve this I put the phone 2 the end of my
fingers and secure it as far from my thumb as possible. awkward at first 4 me be it responds correctly when I do. Hope this is clear and helps U. I do have big hands though.
esincho said:
The more I use the phone, I'm starting 2 think that the screen is not so much out of calibration, but is very sensitive 2 the angle that U touch the screen. when I use 2 hands 2 use the phone, It seems 2 always respond correctly
cause my finger is touching straight down, but if I use 1 hand and try 2 reach
across the it responds off a lil at times. 2 solve this I put the phone 2 the end of my
fingers and secure it as far from my thumb as possible. awkward at first 4 me be it responds correctly when I do. Hope this is clear and helps U. I do have big hands though.
Click to expand...
Click to collapse
I might know what you are talking about. At times I can't slide home screens when using the phone with one hand and it can get very annoying, but I blame myself rather than this wonderful phone.
I also remember my wife using the phone while it was flat on the desk and it would not respond properly, but as soon as it was picked up and did the same procedures it would work properly. We were thinking that It may have something to do with the angle of the phone and our fingers on the screen. Dont really know I just know how to get it working.
Have you guys rooted and enabled multi-touch?
If not, are you sure this isn't to do with the lack of multi-touch. On my N1 I have the same problem when using it with one hand. And I've noticed it's because part of my palm sometimes touches the screen as I'm holding the phone. As theres no multi-touch it won't register what I'm selecting with my thumb until my palm stops touching the screen.
At first I suspected it was an issue with the screen responsiveness/calibration aswell. Because as you try and tap with your thumb a few times, eventually you move your palm and it works.
However, then I took a closer look everytime it happened, and noticed part of my palm was always touching the screen.
Obviously this doesn't happen when you use two hands as usually you will then hold the phone with your fingertips, not by wrapping your hand around it.
5to1 said:
Have you guys rooted and enabled multi-touch?
If not, are you sure this isn't to do with the lack of multi-touch. On my N1 I have the same problem when using it with one hand. And I've noticed it's because part of my palm sometimes touches the screen as I'm holding the phone. As theres no multi-touch it won't register what I'm selecting with my thumb until my palm stops touching the screen.
At first I suspected it was an issue with the screen responsiveness/calibration aswell. Because as you try and tap with your thumb a few times, eventually you move your palm and it works.
However, then I took a closer look everytime it happened, and noticed part of my palm was always touching the screen.
Obviously this doesn't happen when you use two hands as usually you will then hold the phone with your fingertips, not by wrapping your hand around it.
Click to expand...
Click to collapse
Dude, thanks for using your first post on us.
I think you are correct about the palm touching the screen. I have rooted and installed the modaco custom ROM, but I have not installed anything else for multi-touch. I will definitely look into this, thanks.
rydr1 said:
Dude, thanks for using your first post on us.
I think you are correct about the palm touching the screen. I have rooted and installed the modaco custom ROM, but I have not installed anything else for multi-touch. I will definitely look into this, thanks.
Click to expand...
Click to collapse
No problem.
Coming from an iPhone it was not something I ever thought about, so was quite releaved when I figured out why it was happening.
Was on here looking for widgets when I spotted this so thought I'd register and save you scratching your head trying to figure it out like I did.
Lots of stuff to love about the phone, especially the battery life which I'm really impressed with and hadn't even expected to be a plus point over the 3GS. This was just supposed to be a stop gap until the iPhone 4G, but I'm actually thinking I may stick with it now
5to1 said:
This was just supposed to be a stop gap until the iPhone 4G, but I'm actually thinking I may stick with it now
Click to expand...
Click to collapse
If you stick with it then welcome to android.
If you don't then you just need to have fun with this phone.
I've been finding ways around the major niggles I had over the last couple of weeks. So it's looking promising that I won't be splashing out for another iPhone in June/July.
It helps that my brother has one and I've had some time to play with it and get everything the way I want it. Which is part of the reason I got it now. If it had been during a really busy period (work wise), i'd probably be back on the 3GS.

[Q] Are all screens broken?

Hey, I bought my note 10.1 about a week ago because I was really excited about the Wacom screen for digital art. I've been loving this thing since I got it, and all the great drawing apps, but I tried practicing hatching to get better at drawing. What I noticed is that when I draw straight lines slowly together I do fine till I reach the middle of the screen. The tablet causes my lines to jump erratically . I tried adding a picture to show what I mean.
It bothered me enough that I took it back and exchanged for a new one. It's doing the same thing.
Is there anything I can do to fix this, or is this just a flaw I have to live with.. . I also tried testing it out in layer paint and s note as well.
Any waviness is me, not the Note...
Just tested mine n I get no bumps either. I can do hatching and straight lines without issue.
Not sure what to suggest, other than maybe changing the sensitivity of the spen.
Riki1kenobi said:
Just tested mine n I get no bumps either. I can do hatching and straight lines without issue.
Not sure what to suggest, other than maybe changing the sensitivity of the spen.
Click to expand...
Click to collapse
There is an h/w issue with the digitizer... Read somewhere (here, but can't find reference, so don't quote me....) But apparently the digitizer is NOT behind the display, rather its baked into the GLASS....
This may explain the input instability. problem is, its not reproducible in the same spot every time, so I'm not sure exactly what is going on
Sent from my Nexus 7 using XDA Premium HD app
aletheus said:
There is an h/w issue with the digitizer... Read somewhere (here, but can't find reference, so don't quote me....) But apparently the digitizer is NOT behind the display, rather its baked into the GLASS....
This may explain the input instability. problem is, its not reproducible in the same spot every time, so I'm not sure exactly what is going on
Click to expand...
Click to collapse

N8010: serious touchscreen / display bug, probably affecting whole batch / model

Hi,
I made this video to demonstrate a rather serious Galaxy Note 10.1 Bug
that i've encountered on two devices, bought from two separate stores.
The first device was a Note 10.1 N8010 with Jelly Bean, the second (the
one on the video) is a Note 10.1 N8010 with Ice Cream Sandwitch.
Transcript:
Hi.
I have in front of me a brand new Galaxy Note 10.1.. its a WIFI-model
N8010. With brand new i mean i bought it a couple of hours ago--here is
the recepit.
I already bought a Galaxy Note 10.1, same type and model.. about 6
Months ago, but its touchscreen suffered from a very weird
touchscreen-bug that was somewhat difficult to reproduce. When I tried
to return the first model, the device went away for almost 3 months and
when I got it back the bug was still there.
Since I was using the device mainly for writing assignments and taking
notes (thats why i bought it in the first place) i gave it back and went
to another store to buy a new one, hoping that the first place will give
me my money back. I needed the device urgently and it was, like i said,
3 months and I had to make a decision.
Well, as it turns out, though, the new device, the one you can see here,
has the same bug.. and I'm going to demonstrate it now.
Right now, as you can see, the device is not in a sane state.. and the
display hasn't turned off since I started speaking. The 2, well, the 4
dots, here, here, here and here.. this one is shaking.. the 4 dots are
supposed to indicate touch activity but are rather ghost-dots caused by
mentioned bug. Here for example is another dot.. I can make several of
them.. I can use a couple of fingers.. and.. this dot is caused by my
hand, the other ones by said bug. I can't do anything right now.. I
can't press on any of these buttons.. I can't call the menu, I can't
switch the homescreen left or right.. I can't drag the.. this thing
here, whatever its name is.. touch input is pretty much impossible.
How do you cause this bug? It's pretty simple.. you roll the palm of
your hand over the display. I can demonstrate this.. I can already
demonstrate this on the lockscreen, doesn't matter.. now, there are 3
dots.. and again.. well, lets try that one again.. now we see 4 dots..
and I can't unlock the lockscreen with my finger. I can though do it
with my pen. Alright.. like i said, you roll the palm of your hand over
the display.. angle and corner don't matter.. current application in
the foreground don't matter either. When this state is active.. it's
going to be almost impossible, I already mentioned that, to use
touch-input.. and with almost I mean there are certain situations where
touch-input will partially work.. but in most cases it won't. Like
you've seen the pen works in this state.. and sometimes, but just
sometimes, it will reset said state. I'm not sure.. I'm still not able
to use touch properly.. yeah, i'm still not able but the pen still
works. Let's reproduce it one more time.
If you want to reset this state your only option is to turn off the
display.. there you go. This bug occurs on ICS and JB.. this device here
has ICS, thats 4.0.4 and my last device, the one that i wanted to give
back.. is running JB 4.1.2, i think. (...) This bug is a show stopper
for everyone who'd like to use this device for lots of writing.. and
it's also a trouble maker since the repair-guys have a hard time
reproducing it, even if you provide them with a comprehensive video.
Now, I hope this video will reach someone who has the necessary access..
because, i don't know, either I'm very, very lucky and get my hands on
two exceptional devices with the exact same bug or this affects the
whole batch or every such model.
I can show perhaps a couple of other apps if the device will let me..
which it won't right now.. Its probably time to use the pen. For
example S-note.. pen works.. touch doesn't.. it's the same story, it
doesn't depend on the application or lockscreen or mainscreen, whatever.
Let me repeat: In this state, when you see these dots, the display will
never dim or go to sleep.. so if you write something and you don't
realize that the device is in such a state.. and you go somewhere for a
couple of hours.. you will come back and you will see that the display
never turned itself off and that you lost lots of battery.
If you want to contact me, i provided my address below (...) thanks for
watching."
Contact me at [ bergwitz at gmx.ch ]
Click to expand...
Click to collapse
Any help is appreciated.
bergwitza said:
Any help is appreciated.
Click to expand...
Click to collapse
I don't know what kind of help anyone's going to be able to provide. It's either a s/w problem which if you've hard reset the device and it's still there indicates a h/w problem. There's been some strangeness on particular regional versions of s/w. For example, different S Note versions have had various problems and different versions are shipped in different regional ROMs. You said two Note's you've had have the same problem though which doesn't make sense if one was ICS and one JB which means they were manufactured at different times so not from the same batch. Are you using a case with magnets in it? Some people have reported strange display issues when the Note's near magnets which causes electromagnetic interference.
The Note's been out since August and sold in the millions and this is the first this type of issue's been reported. So, to your point, maybe there was a batch of bad displays that got out and all ended up in whatever region you live in. Or all versions of your region's s/w has some type of display driver bug. Mine (from August) has no touch issues either via the pen or capacitive touches and I enabled "show touch" in the developer's settings to test it. It's also a pretty obvious issue so if it were common others would have commented or posted also.
The latest 4.1.2 s/w for the N8010 is for the Nordic Countries and was released in March. From your accent I'm guessing you're in the EU. The Nordic ROM is multi-CSC so can be used on any EU N8010. You might want to try installing it via Odin to see if it changes anything.
http://www.hotfile.com/dl/199761991/e927a4b/N8010XXUCMA8_N8010OXXCMB1_NEE.zip.html
BarryH_GEG said:
I don't know what kind of help anyone's going to be able to provide.
Click to expand...
Click to collapse
You provided help when you tried to reproduce the problem.
BarryH_GEG said:
It's either a s/w problem which if you've hard reset the device and it's still there indicates a h/w problem.
Click to expand...
Click to collapse
The first N8010 was reset a couple of times. The second wasn't but I guess that wouldn't make much of a difference.
BarryH_GEG said:
You said two Note's you've had have the same problem though which doesn't make sense if one was ICS and one JB which means they were manufactured at different times so not from the same batch.
Click to expand...
Click to collapse
Both had initially ICS. The first N8010 was upgraded to JB during the 3 month repair process.
BarryH_GEG said:
Are you using a case with magnets in it?
Click to expand...
Click to collapse
No, what you've seen in the video was just taken out of the box. There was nothing close or attached, just a tablet and two laptops on a table. The problem was initially reproducible in two different cities on several separate addresses.
BarryH_GEG said:
The Note's been out since August and sold in the millions and this is the first this type of issue's been reported.
Click to expand...
Click to collapse
Yes.. and that was pretty much the only reason why I was so convinced that my device was faulty and went out to get another one in order to get back to work as soon as possible. Now I have to deal with two retail stores.. trying to explain why I want a refund while looking like a shady guy who is trying to pull something.
BarryH_GEG said:
Mine (from August) has no touch issues either via the pen or capacitive touches and I enabled "show touch" in the developer's settings to test it.
Click to expand...
Click to collapse
Thanks for testing!
BarryH_GEG said:
It's also a pretty obvious issue
Click to expand...
Click to collapse
When touches are shown, yes. Otherwise, hell no.. it took me months to figure out what was wrong. I blamed all possible things for the various gitches that were a direct result of this bug.. mostly the apps I was using. When the touch-input freezes started to occur on a daily basis I started to debug.. which isn't that productive when you're not root. In the end I stumbled over the "show touches" option and was lucky that such an option even exists.
BarryH_GEG said:
From your accent I'm guessing you're in the EU.
Click to expand...
Click to collapse
Switzerland
BarryH_GEG said:
The Nordic ROM is multi-CSC so can be used on any EU N8010. You might want to try installing it via Odin to see if it changes anything.
Click to expand...
Click to collapse
Thanks for the link but right now I would just like to get my money back safely.. :|
Do you maybe know how to get in touch with samsung? Just in case the retail stores decide to give me a hard time..
I briefly experienced this issue while using my Note 10.1 in a place I don't usually use it (my brother's desk instead of my own). I was able to reproduce the issue many times by placing my palm on the screen just as in the video above.
Strangely enough, I haven't been able to reproduce the issue since that first time. I use my Note 10.1 in a number of different places (lecture halls, library, home desk, etc.), but can't seem to make it happen again.
I'm running a rooted, deodexed stock rom (4.1.2) on a NT-8013.
me too
Don't worry, you aren't crazy, I get this too.
I'm convinced its caused by pressure on the display components. My reasons are the following:
If i roll my palm across the screen relatively lightly (but still with enough pressure for the device to respond to normal touches) this never happens.
However as soon as i apply a littly more pressure I can replicate this problem every time. (To those reading thinking that I am putting an unreasonable amount of pressure on the device - I am not! I see people much more violent with their tablets day to day with no issue)
Furthermore, the more pressure I apply the longer the touches will stay after i remove my hand, suggesting that the device is kind of uncompressing.
Finally the area in which this is worst* there are some small LCD 'Mura' - that is light spots on the screen you can only see from some angles, these are normally the result of pressure.
I dont know about you guys but my note is pretty creaky, I would guess that there simply isnt enough rigidity to protect the screen components from stresses caused by pushing down on the device. (Note that i dont get this problem usually unless the device is sitting flat on its back.)
Dont get my wrong, I love my note and these issues are fortunately only an uncommon annoyance for me during typical use. But, this is kind of ****ty build quality and i will have reservations about buying another device from samsung.
*(e.g. if i roll my hand across the screen this is the most common area for a touch to 'stick')
drdoombot said:
Strangely enough, I haven't been able to reproduce the issue since that first time. I use my Note 10.1 in a number of different places (lecture halls, library, home desk, etc.), but can't seem to make it happen again.
Click to expand...
Click to collapse
In situations where I wasn't able to reproduce the bug (that happened every once in a while) I used a simple workaround: lock+unlock the screen and the bug was reproducible again.
6pool said:
you aren't crazy
Click to expand...
Click to collapse
You're right. After realizing that the second device has the same bug, I was close to declaring myself mental.
6pool said:
I dont know about you guys but my note is pretty creaky
Click to expand...
Click to collapse
Mine too. It feels cheap and the only reason I bought it is because of the pen.
6pool said:
these issues are fortunately only an uncommon annoyance for me during typical use.
Click to expand...
Click to collapse
What's your typical use? My typical use was writing and said bug made that very inconvenient. It basically prevented me from using touch-input after writing only a couple of lines..
Maybe a short update: I returned the second device, got my money back, and sent the first device once again to $REPAIR_GUYS, this time with a link to the video above.
I'm also thinking about buying a Note 8 if I get refund for the first device.
Bottom line: The tablet was supposed to replace all the cumbersome paper I have to deliver every week and I'm out of a working device since end of january. A huge waste of money, time, time and time.
bergwitza said:
Mine too. It feels cheap and the only reason I bought it is because of the pen.
Click to expand...
Click to collapse
Yeah if it wasn't for the pen I bet most people would have gone for something more sturdy/better screen/stock android.
It literally is the only device which can do annotation anywhere near properly though so Its a matter of priorities.
bergwitza said:
What's your typical use? My typical use was writing and said bug made that very inconvenient. It basically prevented me from using touch-input after writing only a couple of lines..
Click to expand...
Click to collapse
Typical use has been taking lecture notes for several hours a day, managed a years worth of university with it, and while its not perfect
it did save my back from having to lug around lots of books and notes.
I would guess that this issue is present on all devices, just at differing scales. Hopefully you can find one where it is at a level that doesn't
bother you, though I wouldn't blame you for giving up and avoiding Samsung from now on, must be a right pain.
bergwitza said:
I'm also thinking about buying a Note 8 if I get refund for the first device.
Click to expand...
Click to collapse
I would say that if you are planning on using the note 8 for lots of writing, maybe try it in store first, its probably way too small for any prolonged period, I find the 10.1 cramped and I have relatively small hands/writing. (Not helped by the fact the pen digitizer gets weird towards the edges of the screen)
Anyways, good luck!
6pool said:
I would say that if you are planning on using the note 8 for lots of writing, maybe try it in store first, its probably way too small for any prolonged period, I find the 10.1 cramped and I have relatively small hands/writing. (Not helped by the fact the pen digitizer gets weird towards the edges of the screen)
Click to expand...
Click to collapse
I never really used the whole screen for writing for various reasons:
1. the pen is not precise somewhere around the middle of the screen
2. the pen is not precise at the edges (as you mentioned)
Reason 2 is something all wacom digitizers seem to share (I remember watching a guy on youtube demonstrating the "edge-effect" on the note and two other, professional wacom devices), reason 1 I can't explain.
Anyway, I always ended up just using the upper half of the screen and that's basically the main reason why I think it wouldn't make much of a difference. But on the other hand my gut tells me that you could be right.
Right now I can't shake the feeling that the note is just some random entity in Samsung's massive brute-force output. Never mind the details or the quality, after 5 different pen-tablets the fifth iteration will be just fine. Sounds a lot like Agile SW development.. just with hardware.
Same problem, demonstrated by someone else:
Have two tablets stock and no root. I have none of the described bugs and these 2 tablets are solid and very well built. Solid as any tab that I have owned. That is a strange problem and probable a batch built on Friday about quiting time.
None of those issues could have been reproduced on my Note 10.1 (GT-N8000) from Germany. Mine was bought in October 2012.
Sorry to hear that you have gotten two faulty devices :-/
Grüße aus Deutschland
Sent from my GT-N8000 using XDA Premium HD app
I have went through 3 of these tablets, ended returning each one to best buy. I absolutely love it for drawing and sketching....until the screens bugged up. All three of mine where the gray version, I'm tempted to pick up a white and give it a try.
Btw ...the second video posted in this thread is mine. :cyclops:
Interesting thread, after reading it I decided to test mine and it's not suffering with that bug, I'm in the UK and brought it 2 months ago, it's the grey variant
Sent from my GT-N8010 using Tapatalk 2
aaronbass said:
I have went through 3 of these tablets, ended returning each one to best buy. I absolutely love it for drawing and sketching....until the screens bugged up. All three of mine where the gray version, I'm tempted to pick up a white and give it a try.
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Click to collapse
Wait, are you saying that all 3 had the same bug?
ch0ka said:
None of those issues could have been reproduced on my Note 10.1 (GT-N8000) from Germany. Mine was bought in October 2012.
Sorry to hear that you have gotten two faulty devices :-/
Grüße aus Deutschland
Sent from my GT-N8000 using XDA Premium HD app
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Smartie36 said:
Interesting thread, after reading it I decided to test mine and it's not suffering with that bug, I'm in the UK and brought it 2 months ago, it's the grey variant
Sent from my GT-N8010 using Tapatalk 2
Click to expand...
Click to collapse
Thanks to both of you for testing.
bergwitza said:
Wait, are you saying that all 3 had the same bug?
Thanks to both of you for testing.
Click to expand...
Click to collapse
Yep, all three had the same issue.
At first I thought the screen bug was from the tablet getting too hot while sketching (SketchBook). The tablet was pretty warm, not uncomfortable to touch or anything. Possibly overheating?
While streaming Netflix, the touch dots would randomly appear and not go away. The tablet wasn't warm like before when I was sketching and it wasn't even being touched.
Still tempted to try another one, i did love it when it was working and there aren't any other android devices sporting the wacom digitizer
Update:
After almost four months, some Samsung technician/representative reluctantly decided to issue a refund. Reluctantly because, and I quote, out of 100 times he tried to reproduce the bug demonstrated in not one but two videos.. he succeeded only once.
Not really satisfying but, oh well, if they dont give a f.., I won't either.
Any updates
Hi
I bought this Note for my girlfriend as a Christmas gift. She's loaded a few apps and mainly uses it to look up stuff on the web, FaceBook and things like that. The issue is the screen starts twitcihing and types random letters and will switch pges and change settings. I did a factory reset via the reset option in the settings tab. That did not help. I will post a video tonight showing the issue. Are there any other option out there??!!
Thanks
Dash
Touchscreen fixed with better USB cord on Note 10.1 2014
I have the same issue on Note 10.1 2014 SM-P605.
I've tried changing apps, dozens of keyboard settings, device covers, screen protectors, pen input, finger input, touching the corners to recalibrate, turning the divice upside down, locking, unlocking, running different tabs in chrome...way too much time on this issue.
Finally I found the cause.
A cheap monoprice USB cable attached will produce the problem 100% of the time.
Using a heafty stock USB cable works 100% of the time.
I spent three days setting up this new tablet. And it worked flawlessly, until the last day when I moved to a new room.
Now I'm loving it again.
i have problem in touch in several flashing my touch not working anymore anyone can spare me a helping hand to solve this issue sorry for my bad

Screen sensitivity

Hey guys, my son plays a Batman Lego Movie game and it's similar to Subway Surfer. He was telling me last night the screen is not very sensitive compared to his S8. Has anyone encountered anything the same? I don't play too many games but I wonder if this is something on all of the PH1s or just mine.
Sent from my PH-1 using Tapatalk
I noticed the same thing but I'm not a gamer. I have to touch some things twice to get it to do what it's supposed tozoo
I am noticing the same thing! I haven't noticed it in games since I don't game but I do have to tap things twice sometimes. I thought it was just me! Haha
Sent from my PH-1 using Tapatalk
Same here. Also seems to have micro stutters when scrolling. Not smooth scrolling at all.
Sent from my SM-G955U1 using Tapatalk
Scrolling isn't too bad. Overall I really like the device. Build quality is exceptional. Haven't had it long enough to comment on battery or camera. Might actually keep it over the note.
Sent from my PH-1 using Tapatalk
oh... I'm not liking this. I'm not a gamer, but I like my phones to be responsive. I swear my Nexus 6P sometimes picks up the heat of my finger before I actually touch. That is sensitive!
Reporting same issue of having to tap things twice to register.
Agree similar issues here but some fanboy is going to come and say we all are just making this up to make look essential bad. When so many people are complaining that basic stuff isn't working properly you know this company wasn't ready software wise for the launch. Looks like they wanted to rush it out before the fall launch of major phones.
Considering that is an adjustable setting in some way (Since some other devices have a "Glove mode" and whatnot) I wonder if this can be adjusted in software easy enough in an update or given to us as an option. (Or heck, get root, make changes. )
Also, remember the phone does have a lot of rejection detection built in mainly because you will be touching the edges much easier on the device than you would most others. This for sure can cause sensitivity problems but just to check, how does the phone do one handed without anything near the edge of the screen?
It's just a thought but I notice this with other devices (my U11 even has this issue and I do dislike it vs my 6P and G3 even).
ZooBaAr said:
I noticed the same thing but I'm not a gamer. I have to touch some things twice to get it to do what it's supposed tozoo
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Click to collapse
I like the "I'm not a gamer" comment..... With a Descent Underground Sig. lol
Lier!
(also I feel that game is less Descent feeling than Overload. Overload feels perfect while Descent Underground just feels and looks, off.)
IM0001 said:
Considering that is an adjustable setting in some way (Since some other devices have a "Glove mode" and whatnot) I wonder if this can be adjusted in software easy enough in an update or given to us as an option. (Or heck, get root, make changes. )
Also, remember the phone does have a lot of rejection detection built in mainly because you will be touching the edges much easier on the device than you would most others. This for sure can cause sensitivity problems but just to check, how does the phone do one handed without anything near the edge of the screen?
It's just a thought but I notice this with other devices (my U11 even has this issue and I do dislike it vs my 6P and G3 even).
I like the "I'm not a gamer" comment..... With a Descent Underground Sig. lol
Lier!
(also I feel that game is less Descent feeling than Overload. Overload feels perfect while Descent Underground just feels and looks, off.)
Click to expand...
Click to collapse
Lol, well ok, not a phone gamer! Ugh. No.
Good point in the edge thing, that is where I notice it most like top corner 3 dot.
Thanks for pointing that out.
I like the phone so I'll live with it till I can't ?
Zo0
Could they really adjust sensitivity with a software update?
Sent from my PH-1 using Tapatalk
Same!
I am finding screen sensitivity issues as well. I don't see any scrolling issues though. Just seems like I have to touch things a couple times. Especially the keyboard when typing
I'm fortunate in that I'm not having any sensitivity issues, or scrolling issues.
Some apps do seem to have issues with the what would seem to be a screen resolution issue (textra for example) where the inputs are off by a few pixels. Maybe this is what y'all are experiencing?
This is my second day with the phone, it's definitely smoother than day one. I'm guessing the OS was optimizing.
Sent from my PH-1 using XDA Labs
-Michael_ said:
I'm fortunate in that I'm not having any sensitivity issues, or scrolling issues.
Some apps do seem to have issues with the what would seem to be a screen resolution issue (textra for example) where the inputs are off by a few pixels. Maybe this is what y'all are experiencing?
This is my second day with the phone, it's definitely smoother than day one. I'm guessing the OS was optimizing.
Sent from my PH-1 using XDA Labs
Click to expand...
Click to collapse
Same here no issues with that.
I need TWRP to restore all my data.
I need TWRP and root to get rid of all the stinking ads everywhere.
I notice it as well while playing clash royale, really annoying.
-Michael_ said:
I'm fortunate in that I'm not having any sensitivity issues, or scrolling issues.
Some apps do seem to have issues with the what would seem to be a screen resolution issue (textra for example) where the inputs are off by a few pixels. Maybe this is what y'all are experiencing?
This is my second day with the phone, it's definitely smoother than day one. I'm guessing the OS was optimizing.
Sent from my PH-1 using XDA Labs
Click to expand...
Click to collapse
It's definitely this, I can't reorder stats in the fitbit app. I tried plugging in a USB mouse and it still didn't work so it's not the touch.
I haven't noticed any issues with having to tap the screen twice, however I have noticed while typing the haptic feedback sometimes seems like it misses a letter or two. The action registers and the letter appears but i get no vibration for some reason. It's been pretty sporadic. Maybe an AOSP but since we're so close to stock?
Sent from my PH-1 using Tapatalk
I seem to be having the same issues... starting to get very frustrating.
I'm not having any sensitivity issues. Are you seeing them after installing any apps?

dead zone on touch screen?

I noticed that when typing, (doesn't matter which keyboard) when I press the keyboard side keys, E.G. "P" or "L" they lag a tiny bit and when long-pressing, they take longer to recognize the keys.
Am I the only one noticing the glitch on the sides of the screen?
I've gotten two devices, and tested a demo model at Best buy and I found the same issue on all three.
It isn't that bad but I'd love to figure it out
Mine doesn't seem to have this problem even with a tg screen protector, i'll check at my local best buy to see if their demo model has the same problem whenever i have the chance.
hayame said:
Mine doesn't seem to have this problem even with a tg screen protector, i'll check at my local best buy to see if their demo model has the same problem whenever i have the chance.
Click to expand...
Click to collapse
Any luck?
capeorigins said:
Any luck?
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Click to collapse
didn't look like the display model had any problems either
hayame said:
didn't look like the display model had any problems either
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Click to collapse
I need to go check the displays near me then lol see if it's been fixed
I know this thread is old and dead but I noticed this too and personally I think it could be a bug/feature of Gboard, thinking like palm rejection on a laptop, it has that slight delay to reduce false inputs from your fingers touching the screen just holding the phone.
It might be worth it to try a different keyboard.
Using Hacker's Keyboards here. I noticed it with the A key. I have a theory that Moto Gestures is catching the signal first and then releasing after ms.

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