N8010: serious touchscreen / display bug, probably affecting whole batch / model - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Hi,
I made this video to demonstrate a rather serious Galaxy Note 10.1 Bug
that i've encountered on two devices, bought from two separate stores.
The first device was a Note 10.1 N8010 with Jelly Bean, the second (the
one on the video) is a Note 10.1 N8010 with Ice Cream Sandwitch.
Transcript:
Hi.
I have in front of me a brand new Galaxy Note 10.1.. its a WIFI-model
N8010. With brand new i mean i bought it a couple of hours ago--here is
the recepit.
I already bought a Galaxy Note 10.1, same type and model.. about 6
Months ago, but its touchscreen suffered from a very weird
touchscreen-bug that was somewhat difficult to reproduce. When I tried
to return the first model, the device went away for almost 3 months and
when I got it back the bug was still there.
Since I was using the device mainly for writing assignments and taking
notes (thats why i bought it in the first place) i gave it back and went
to another store to buy a new one, hoping that the first place will give
me my money back. I needed the device urgently and it was, like i said,
3 months and I had to make a decision.
Well, as it turns out, though, the new device, the one you can see here,
has the same bug.. and I'm going to demonstrate it now.
Right now, as you can see, the device is not in a sane state.. and the
display hasn't turned off since I started speaking. The 2, well, the 4
dots, here, here, here and here.. this one is shaking.. the 4 dots are
supposed to indicate touch activity but are rather ghost-dots caused by
mentioned bug. Here for example is another dot.. I can make several of
them.. I can use a couple of fingers.. and.. this dot is caused by my
hand, the other ones by said bug. I can't do anything right now.. I
can't press on any of these buttons.. I can't call the menu, I can't
switch the homescreen left or right.. I can't drag the.. this thing
here, whatever its name is.. touch input is pretty much impossible.
How do you cause this bug? It's pretty simple.. you roll the palm of
your hand over the display. I can demonstrate this.. I can already
demonstrate this on the lockscreen, doesn't matter.. now, there are 3
dots.. and again.. well, lets try that one again.. now we see 4 dots..
and I can't unlock the lockscreen with my finger. I can though do it
with my pen. Alright.. like i said, you roll the palm of your hand over
the display.. angle and corner don't matter.. current application in
the foreground don't matter either. When this state is active.. it's
going to be almost impossible, I already mentioned that, to use
touch-input.. and with almost I mean there are certain situations where
touch-input will partially work.. but in most cases it won't. Like
you've seen the pen works in this state.. and sometimes, but just
sometimes, it will reset said state. I'm not sure.. I'm still not able
to use touch properly.. yeah, i'm still not able but the pen still
works. Let's reproduce it one more time.
If you want to reset this state your only option is to turn off the
display.. there you go. This bug occurs on ICS and JB.. this device here
has ICS, thats 4.0.4 and my last device, the one that i wanted to give
back.. is running JB 4.1.2, i think. (...) This bug is a show stopper
for everyone who'd like to use this device for lots of writing.. and
it's also a trouble maker since the repair-guys have a hard time
reproducing it, even if you provide them with a comprehensive video.
Now, I hope this video will reach someone who has the necessary access..
because, i don't know, either I'm very, very lucky and get my hands on
two exceptional devices with the exact same bug or this affects the
whole batch or every such model.
I can show perhaps a couple of other apps if the device will let me..
which it won't right now.. Its probably time to use the pen. For
example S-note.. pen works.. touch doesn't.. it's the same story, it
doesn't depend on the application or lockscreen or mainscreen, whatever.
Let me repeat: In this state, when you see these dots, the display will
never dim or go to sleep.. so if you write something and you don't
realize that the device is in such a state.. and you go somewhere for a
couple of hours.. you will come back and you will see that the display
never turned itself off and that you lost lots of battery.
If you want to contact me, i provided my address below (...) thanks for
watching."
Contact me at [ bergwitz at gmx.ch ]
Click to expand...
Click to collapse
Any help is appreciated.

bergwitza said:
Any help is appreciated.
Click to expand...
Click to collapse
I don't know what kind of help anyone's going to be able to provide. It's either a s/w problem which if you've hard reset the device and it's still there indicates a h/w problem. There's been some strangeness on particular regional versions of s/w. For example, different S Note versions have had various problems and different versions are shipped in different regional ROMs. You said two Note's you've had have the same problem though which doesn't make sense if one was ICS and one JB which means they were manufactured at different times so not from the same batch. Are you using a case with magnets in it? Some people have reported strange display issues when the Note's near magnets which causes electromagnetic interference.
The Note's been out since August and sold in the millions and this is the first this type of issue's been reported. So, to your point, maybe there was a batch of bad displays that got out and all ended up in whatever region you live in. Or all versions of your region's s/w has some type of display driver bug. Mine (from August) has no touch issues either via the pen or capacitive touches and I enabled "show touch" in the developer's settings to test it. It's also a pretty obvious issue so if it were common others would have commented or posted also.
The latest 4.1.2 s/w for the N8010 is for the Nordic Countries and was released in March. From your accent I'm guessing you're in the EU. The Nordic ROM is multi-CSC so can be used on any EU N8010. You might want to try installing it via Odin to see if it changes anything.
http://www.hotfile.com/dl/199761991/e927a4b/N8010XXUCMA8_N8010OXXCMB1_NEE.zip.html

BarryH_GEG said:
I don't know what kind of help anyone's going to be able to provide.
Click to expand...
Click to collapse
You provided help when you tried to reproduce the problem.
BarryH_GEG said:
It's either a s/w problem which if you've hard reset the device and it's still there indicates a h/w problem.
Click to expand...
Click to collapse
The first N8010 was reset a couple of times. The second wasn't but I guess that wouldn't make much of a difference.
BarryH_GEG said:
You said two Note's you've had have the same problem though which doesn't make sense if one was ICS and one JB which means they were manufactured at different times so not from the same batch.
Click to expand...
Click to collapse
Both had initially ICS. The first N8010 was upgraded to JB during the 3 month repair process.
BarryH_GEG said:
Are you using a case with magnets in it?
Click to expand...
Click to collapse
No, what you've seen in the video was just taken out of the box. There was nothing close or attached, just a tablet and two laptops on a table. The problem was initially reproducible in two different cities on several separate addresses.
BarryH_GEG said:
The Note's been out since August and sold in the millions and this is the first this type of issue's been reported.
Click to expand...
Click to collapse
Yes.. and that was pretty much the only reason why I was so convinced that my device was faulty and went out to get another one in order to get back to work as soon as possible. Now I have to deal with two retail stores.. trying to explain why I want a refund while looking like a shady guy who is trying to pull something.
BarryH_GEG said:
Mine (from August) has no touch issues either via the pen or capacitive touches and I enabled "show touch" in the developer's settings to test it.
Click to expand...
Click to collapse
Thanks for testing!
BarryH_GEG said:
It's also a pretty obvious issue
Click to expand...
Click to collapse
When touches are shown, yes. Otherwise, hell no.. it took me months to figure out what was wrong. I blamed all possible things for the various gitches that were a direct result of this bug.. mostly the apps I was using. When the touch-input freezes started to occur on a daily basis I started to debug.. which isn't that productive when you're not root. In the end I stumbled over the "show touches" option and was lucky that such an option even exists.
BarryH_GEG said:
From your accent I'm guessing you're in the EU.
Click to expand...
Click to collapse
Switzerland
BarryH_GEG said:
The Nordic ROM is multi-CSC so can be used on any EU N8010. You might want to try installing it via Odin to see if it changes anything.
Click to expand...
Click to collapse
Thanks for the link but right now I would just like to get my money back safely.. :|
Do you maybe know how to get in touch with samsung? Just in case the retail stores decide to give me a hard time..

I briefly experienced this issue while using my Note 10.1 in a place I don't usually use it (my brother's desk instead of my own). I was able to reproduce the issue many times by placing my palm on the screen just as in the video above.
Strangely enough, I haven't been able to reproduce the issue since that first time. I use my Note 10.1 in a number of different places (lecture halls, library, home desk, etc.), but can't seem to make it happen again.
I'm running a rooted, deodexed stock rom (4.1.2) on a NT-8013.

me too
Don't worry, you aren't crazy, I get this too.
I'm convinced its caused by pressure on the display components. My reasons are the following:
If i roll my palm across the screen relatively lightly (but still with enough pressure for the device to respond to normal touches) this never happens.
However as soon as i apply a littly more pressure I can replicate this problem every time. (To those reading thinking that I am putting an unreasonable amount of pressure on the device - I am not! I see people much more violent with their tablets day to day with no issue)
Furthermore, the more pressure I apply the longer the touches will stay after i remove my hand, suggesting that the device is kind of uncompressing.
Finally the area in which this is worst* there are some small LCD 'Mura' - that is light spots on the screen you can only see from some angles, these are normally the result of pressure.
I dont know about you guys but my note is pretty creaky, I would guess that there simply isnt enough rigidity to protect the screen components from stresses caused by pushing down on the device. (Note that i dont get this problem usually unless the device is sitting flat on its back.)
Dont get my wrong, I love my note and these issues are fortunately only an uncommon annoyance for me during typical use. But, this is kind of ****ty build quality and i will have reservations about buying another device from samsung.
*(e.g. if i roll my hand across the screen this is the most common area for a touch to 'stick')

drdoombot said:
Strangely enough, I haven't been able to reproduce the issue since that first time. I use my Note 10.1 in a number of different places (lecture halls, library, home desk, etc.), but can't seem to make it happen again.
Click to expand...
Click to collapse
In situations where I wasn't able to reproduce the bug (that happened every once in a while) I used a simple workaround: lock+unlock the screen and the bug was reproducible again.
6pool said:
you aren't crazy
Click to expand...
Click to collapse
You're right. After realizing that the second device has the same bug, I was close to declaring myself mental.
6pool said:
I dont know about you guys but my note is pretty creaky
Click to expand...
Click to collapse
Mine too. It feels cheap and the only reason I bought it is because of the pen.
6pool said:
these issues are fortunately only an uncommon annoyance for me during typical use.
Click to expand...
Click to collapse
What's your typical use? My typical use was writing and said bug made that very inconvenient. It basically prevented me from using touch-input after writing only a couple of lines..
Maybe a short update: I returned the second device, got my money back, and sent the first device once again to $REPAIR_GUYS, this time with a link to the video above.
I'm also thinking about buying a Note 8 if I get refund for the first device.
Bottom line: The tablet was supposed to replace all the cumbersome paper I have to deliver every week and I'm out of a working device since end of january. A huge waste of money, time, time and time.

bergwitza said:
Mine too. It feels cheap and the only reason I bought it is because of the pen.
Click to expand...
Click to collapse
Yeah if it wasn't for the pen I bet most people would have gone for something more sturdy/better screen/stock android.
It literally is the only device which can do annotation anywhere near properly though so Its a matter of priorities.
bergwitza said:
What's your typical use? My typical use was writing and said bug made that very inconvenient. It basically prevented me from using touch-input after writing only a couple of lines..
Click to expand...
Click to collapse
Typical use has been taking lecture notes for several hours a day, managed a years worth of university with it, and while its not perfect
it did save my back from having to lug around lots of books and notes.
I would guess that this issue is present on all devices, just at differing scales. Hopefully you can find one where it is at a level that doesn't
bother you, though I wouldn't blame you for giving up and avoiding Samsung from now on, must be a right pain.
bergwitza said:
I'm also thinking about buying a Note 8 if I get refund for the first device.
Click to expand...
Click to collapse
I would say that if you are planning on using the note 8 for lots of writing, maybe try it in store first, its probably way too small for any prolonged period, I find the 10.1 cramped and I have relatively small hands/writing. (Not helped by the fact the pen digitizer gets weird towards the edges of the screen)
Anyways, good luck!

6pool said:
I would say that if you are planning on using the note 8 for lots of writing, maybe try it in store first, its probably way too small for any prolonged period, I find the 10.1 cramped and I have relatively small hands/writing. (Not helped by the fact the pen digitizer gets weird towards the edges of the screen)
Click to expand...
Click to collapse
I never really used the whole screen for writing for various reasons:
1. the pen is not precise somewhere around the middle of the screen
2. the pen is not precise at the edges (as you mentioned)
Reason 2 is something all wacom digitizers seem to share (I remember watching a guy on youtube demonstrating the "edge-effect" on the note and two other, professional wacom devices), reason 1 I can't explain.
Anyway, I always ended up just using the upper half of the screen and that's basically the main reason why I think it wouldn't make much of a difference. But on the other hand my gut tells me that you could be right.
Right now I can't shake the feeling that the note is just some random entity in Samsung's massive brute-force output. Never mind the details or the quality, after 5 different pen-tablets the fifth iteration will be just fine. Sounds a lot like Agile SW development.. just with hardware.

Same problem, demonstrated by someone else:

Have two tablets stock and no root. I have none of the described bugs and these 2 tablets are solid and very well built. Solid as any tab that I have owned. That is a strange problem and probable a batch built on Friday about quiting time.

None of those issues could have been reproduced on my Note 10.1 (GT-N8000) from Germany. Mine was bought in October 2012.
Sorry to hear that you have gotten two faulty devices :-/
Grüße aus Deutschland
Sent from my GT-N8000 using XDA Premium HD app

I have went through 3 of these tablets, ended returning each one to best buy. I absolutely love it for drawing and sketching....until the screens bugged up. All three of mine where the gray version, I'm tempted to pick up a white and give it a try.
Btw ...the second video posted in this thread is mine. :cyclops:

Interesting thread, after reading it I decided to test mine and it's not suffering with that bug, I'm in the UK and brought it 2 months ago, it's the grey variant
Sent from my GT-N8010 using Tapatalk 2

aaronbass said:
I have went through 3 of these tablets, ended returning each one to best buy. I absolutely love it for drawing and sketching....until the screens bugged up. All three of mine where the gray version, I'm tempted to pick up a white and give it a try.
Click to expand...
Click to collapse
Wait, are you saying that all 3 had the same bug?
ch0ka said:
None of those issues could have been reproduced on my Note 10.1 (GT-N8000) from Germany. Mine was bought in October 2012.
Sorry to hear that you have gotten two faulty devices :-/
Grüße aus Deutschland
Sent from my GT-N8000 using XDA Premium HD app
Click to expand...
Click to collapse
Smartie36 said:
Interesting thread, after reading it I decided to test mine and it's not suffering with that bug, I'm in the UK and brought it 2 months ago, it's the grey variant
Sent from my GT-N8010 using Tapatalk 2
Click to expand...
Click to collapse
Thanks to both of you for testing.

bergwitza said:
Wait, are you saying that all 3 had the same bug?
Thanks to both of you for testing.
Click to expand...
Click to collapse
Yep, all three had the same issue.
At first I thought the screen bug was from the tablet getting too hot while sketching (SketchBook). The tablet was pretty warm, not uncomfortable to touch or anything. Possibly overheating?
While streaming Netflix, the touch dots would randomly appear and not go away. The tablet wasn't warm like before when I was sketching and it wasn't even being touched.
Still tempted to try another one, i did love it when it was working and there aren't any other android devices sporting the wacom digitizer

Update:
After almost four months, some Samsung technician/representative reluctantly decided to issue a refund. Reluctantly because, and I quote, out of 100 times he tried to reproduce the bug demonstrated in not one but two videos.. he succeeded only once.
Not really satisfying but, oh well, if they dont give a f.., I won't either.

Any updates
Hi
I bought this Note for my girlfriend as a Christmas gift. She's loaded a few apps and mainly uses it to look up stuff on the web, FaceBook and things like that. The issue is the screen starts twitcihing and types random letters and will switch pges and change settings. I did a factory reset via the reset option in the settings tab. That did not help. I will post a video tonight showing the issue. Are there any other option out there??!!
Thanks
Dash

Touchscreen fixed with better USB cord on Note 10.1 2014
I have the same issue on Note 10.1 2014 SM-P605.
I've tried changing apps, dozens of keyboard settings, device covers, screen protectors, pen input, finger input, touching the corners to recalibrate, turning the divice upside down, locking, unlocking, running different tabs in chrome...way too much time on this issue.
Finally I found the cause.
A cheap monoprice USB cable attached will produce the problem 100% of the time.
Using a heafty stock USB cable works 100% of the time.
I spent three days setting up this new tablet. And it worked flawlessly, until the last day when I moved to a new room.
Now I'm loving it again.

i have problem in touch in several flashing my touch not working anymore anyone can spare me a helping hand to solve this issue sorry for my bad

Related

A510/A700 Senstivity Test

Hi guys.
Before buying my A510, I used to have a SGT 10.1. I sold off my SGT 10.1 2 weeks before getting my A510, so I was never able to do side-by-side comparison between the two.
However, judging by the response in the forums at that time and by my personal usage, it was clear that the Acer tablet had some serious sensitivity issues. I couldn't confirm how bad, but it was bad enough to be noticeable by me based against my SGT 10.1.
To me, the worst thing is when putting the tablet on a hard flat surface, like a table. This is where the sensitivity, for some weird r!eason, takes a very BAD hit. I just got a Note 10.1 yesteray, and used both side by side. The Note could flawlessly take input when laid flat on a table. But not the A510.
Any idea why? Do try if your tab takes a hit when placed on a flat surface and let me know.
Thanks
I had an A510 that I returned for just that reason; sensitivity not only took a hit, it became almost useless when laid on a table. Problem was compounded by a screen protector. A700 seems much better. However the most recent update (1.029 -> 1.057) actually made things worse as far as the touch screen. For a while I flashed back to 1.029. Then I decided to update to 1.057 and root, and now I am using Acer Liquid Settings program which requires root & seems to help sensitivity. I am typing this flat on a table with only 1 or 2 missed touches for this reply, all in the 1st sentence.
Edit: There is a YouTube video that illustrates this problem in the A510 Search A510 problem on YouTube.
eman01 said:
I had an A510 that I returned for just that reason; sensitivity not only took a hit, it became almost useless when laid on a table. Problem was compounded by a screen protector. A700 seems much better. However the most recent update (1.029 -> 1.057) actually made things worse as far as the touch screen. For a while I flashed back to 1.029. Then I decided to update to 1.057 and root, and now I am using Acer Liquid Settings program which requires root & seems to help sensitivity. I am typing this flat on a table with only 1 or 2 missed touches for this reply, all in the 1st sentence.
Edit: There is a YouTube video that illustrates this problem in the A510 Search A510 problem on YouTube.
Click to expand...
Click to collapse
Indeed, I have EXACTLY the same problem as that in the video. The actionbar is TOTALLY unusable on a table. When I lift and use it in my hands, things are much better but still very much worse compared to other tablets.
Now, the thing is, from what I read, an update from Acer caused this issue. Can anybody vouch for that?
I got my tablet in mid-June, and by then it was running on the latest version. I've not gotten any new updates to fix this issue. Assuming it is a software problem, why hasn't Acer issued a hotfix? Also, this must mean ALL A510s are affected right?
screen protector?
ok, may sound a bit weird, but i experienced exactly the same "issue" on my a700. if i use the tab in bed or in the stand i got no touchscreen response. but this inresponsiveness has startet sometimes after mounting a screen protector at the tab. it just takes a while, until i recognised this behavior. travelling around the last weeks and was trying to navigate through the music library at the hotel brought the problem up first time.
since i removed the protector foil, the touchscreen response is back in all situations.
regards
There have been past threads on different devices that point to a grounding issue when this occurs. Your body is a conductor when holding the tablet so it works better. If the device is grounded properly then there isn't an issue either way. If your saying this was the result of an update then that's better then a hardware issue since it can be fixed much easier, once the company is made aware of the issue of course.
Don't hold your breath...
Itchiee said:
There have been past threads on different devices that point to a grounding issue when this occurs. Your body is a conductor when holding the tablet so it works better. If the device is grounded properly then there isn't an issue either way. If your saying this was the result of an update then that's better then a hardware issue since it can be fixed much easier, once the company is made aware of the issue of course.
Click to expand...
Click to collapse
Yes a software issue can be fixed more easily...
IF the company decides to acknowledge the problem, act on the information and then go to the (likely considerable) expense of creating and releasing an update to address the problem. There have been many reports of this touch screen issue in the A51x & A7xx Iconias throughout the Internet especially, but not exclusively, if one is using a screen protector. Amazingly Acer claimed to address this in most recent OTA update for A700 (1.057), which was stated to address touch screen issues; it only made them worse on my A700. Go figure.
So I have the A700 and do not find any difference in touch sensitivity between the tablet laying down on a table and it being in my hands. Are you guys finding a big difference between the two?
Unfortunately it doesn't mean its perfect as I do struggle with touch sensitivity with the edges of the screen sometimes, which can be annoying as a lot off apps/browsers tend to put buttons in the corners.
Quick fix is to toggle the screen sensitivity everytime you boot up. (Change to medium then back high again, you do this every boot.)
A more permanent solution (applicable to the A510 only), is to flash NoThrills' optimized A510 rom along with the included NoThrills Kernel. This has solved my screen sensitivity issues.
salisbury_steak said:
Quick fix is to toggle the screen sensitivity everytime you boot up. (Change to medium then back high again, you do this every boot.)
A more permanent solution (applicable to the A510 only), is to flash NoThrills' optimized A510 rom along with the included NoThrills Kernel. This has solved my screen sensitivity issues.
Click to expand...
Click to collapse
Oh my God, you're so damn right! One of the first things I did when I got my tablet was putting the sensitivity to high, and I have never changed it since. Now that you mention, I put it to medium, then immediately high. Using the tablet on a flat surface is possible...my taps get registered flawlessly.
So, this means it is not something wrong with the display panel itself, but a software issue. Here's to hoping that Acer will fix it. Really weird man.
PS: Is there a code that I could tweak in the buil_prop maybe? I don't want to be flashing ROMs at the moment.
I was also wondering whether screen sensitivity could be addressed in build.prop. Anyone know?
himmatsj said:
Oh my God, you're so damn right! One of the first things I did when I got my tablet was putting the sensitivity to high, and I have never changed it since. Now that you mention, I put it to medium, then immediately high. Using the tablet on a flat surface is possible...my taps get registered flawlessly.
So, this means it is not something wrong with the display panel itself, but a software issue. Here's to hoping that Acer will fix it. Really weird man.
PS: Is there a code that I could tweak in the buil_prop maybe? I don't want to be flashing ROMs at the moment.
Click to expand...
Click to collapse
I currently do not know of any build.prop or init.d solution. (So I guess it's more complex than I thought it would be.)
As mentioned though, I don't have the sensitivity issues anymore since using NoThrill's Optimized A510 WW ROM (The kernel was the one that fixed it I think, since I flashed Acer's stock kernel and I got my sensitivity issues back.)
So you might wanna consider flashing a new rom, or, flashing a new kernel at least.

build quality issues still present

I purchased my first tf700 from Newegg 5 or 6 weeks ago. The build was excellent. No screen separation issues and little light bleed. I ended up RMAing the device due to a weird screen issue where it was randomly tapping/swiping by itself every now and then.
I just received my new device which has an 80 serial number, and the screen is separating. If you sight down the edge of the top you can see that it actually bows out quite a bit toward the middle, and it clicks when I press it. SO FRUSTRATING!
Newegg's RMA procedure is as painless as it can be for an online purchase, but I think I'll return this one for a refund and purchase from Best Buy so I don't have to spend the foreseeable future shipping Infinities back and forth.
yeah
esoxx said:
I purchased my first tf700 from Newegg 5 or 6 weeks ago. The build was excellent. No screen separation issues and little light bleed. I ended up RMAing the device due to a weird screen issue where it was randomly tapping/swiping by itself every now and then.
I just received my new device which has an 80 serial number, and the screen is separating. If you sight down the edge of the top you can see that it actually bows out quite a bit toward the middle, and it clicks when I press it. SO FRUSTRATING!
Newegg's RMA procedure is as painless as it can be for an online purchase, but I think I'll return this one for a refund and purchase from Best Buy so I don't have to spend the foreseeable future shipping Infinities back and forth.
Click to expand...
Click to collapse
I bought one off amazon everything was great, then the corner of the screen start to click when I picked it up. :/ it was so perfect..............................................................................
Guys, there are like a thousand threads on these same issues already here, each with perfect solutions for dealing with the situation should it arise. Must we have yet another negative TF700 thread? My 700 is perfect, and so are the majority of people's as well. Continuing to populate the forums with these types of threads though does nothing but scare away potential developers from wanting to shell out the cash to pick up one of these tabs and develop awesome roms for us!
I do not mean to sound rude, nor am I flaming, but please, mods lock this thread before it spirals into something worse.
I agree with theanarchist that this is the same thread that we've all seen. But I also don't think most peoples tabs Are perfect. Some (like me) are still trying to find a perfect one And some have just accepted what they have and have given up. Others (like you) managed to get a perfect one.
Sent from my Galaxy Nexus using xda app-developers app
Mine is perfect as well. My mother, my uncle, my best friend Craig, and my in laws have a perfect unit too. So when I see threads like this, it makes me wonder if people have an agenda.
xRevilatioNx said:
Mine is perfect as well. My mother, my uncle, my best friend Craig, and my in laws have a perfect unit too. So when I see threads like this, it makes me wonder if people have an agenda.
Click to expand...
Click to collapse
Mine's not perfect, clicking near the hdmi port and you can click it from a good portion up towards the middle of the screen. I personally gave up on Asus, though hearing that there are people that have indeed perfect ones makes me wish I had exchanged it. I was hesitant because I had already returned a tf300 (screen issue) and then later the Prime that I had replaced the tf300 with. I had only returned the Prime to get the tf700, as I was pretty frustrated I couldn't get the gps to work EVEN with the dongle Asus sent me. I didn't have any wifi issues really nor any screen clicking issues with the Prime and though I like the infinity the screen clicking annoys me. Wondering if I should rma it directly to them, just don't want to get a different tab back or been in a worse situation as a result.
TheAnarchist1 said:
Guys, there are like a thousand threads on these same issues already here, each with perfect solutions for dealing with the situation should it arise. Must we have yet another negative TF700 thread? My 700 is perfect, and so are the majority of people's as well. Continuing to populate the forums with these types of threads though does nothing but scare away potential developers from wanting to shell out the cash to pick up one of these tabs and develop awesome roms for us!
I do not mean to sound rude, nor am I flaming, but please, mods lock this thread before it spirals into something worse.
Click to expand...
Click to collapse
There was an earlier thread that theorized that the build issues were being addressed in the more recently built devices. I posted to show that even with the more recent 80 serial number devices, the same issues are present on at least a percentage of tf700s.
I certainly have no agenda. I'm on my second Infinity, which will unfortunately also be going back. The first one had some extreme screen separation on the right hand side. It was an C06 serial number. The one I'm on now, my second is a C80 serial number. The screen is good, with just a slight clicking in one spot on the right hand side. I'd live with it. However the light leaking out onto the screen along the bottom and right side from the LEDs is very very noticible.
I won't give up. I really love everything about the TF700 except for the build quality issues that I have experienced. I think the OP has a valid point in saying that the issues are not fixed yet. When my second unit came, I was psyched to see the serial number on the box said C80. I was very disappointed that it too has issues.
I think...
I think the screen seperation can be because of the humidity. Where do u live?
killerdan56 said:
I think the screen seperation can be because of the humidity. Where do u live?
Click to expand...
Click to collapse
I don't think it's humidity. I live on the west coast of the US. Pretty dry here. I noticed a curve in the glass along the top of the screen as soon as I took it out of the box and removed the skin/wrapper. It's noticeably bowed out in the middle of that edge.
I just wanted to chime in to say that this is my 2nd C8. The 1st had a June build date and it came with the .22 firmware. I exchanged that one for this 2nd C8 which came with the .26 firmware and a 20120720 build date.
The 1st infinity had power and volume button issues and sharper than normal edges all around. I can't find anything wrong with the build on this second C8 other than the haptic feedback is set really low. (Does vibrate when power on)
I'm rooted and have the dmclient froze in titanium backup while I read up on NV flash. (Guarding against a forced OTA update) I made the mistake of applying the .30 OTA to soon last time.
effezie said:
I just wanted to chime in to say that this is my 2nd C8. The 1st had a June build date and it came with the .22 firmware. I exchanged that one for this 2nd C8 which came with the .26 firmware and a 20120720 build date.
The 1st infinity had power and volume button issues and sharper than normal edges all around. I can't find anything wrong with the build on this second C8 other than the haptic feedback is set really low. (Does vibrate when power on)
I'm rooted and have the dmclient froze in titanium backup while I read up on NV flash. (Guarding against a forced OTA update) I made the mistake of applying the .30 OTA to soon last time.
Click to expand...
Click to collapse
Glad to hear that. Hopefully, 3rd time will be the charm. I really do LOVE this tablet, I just want one that's solidly built and works.
Agreed. I don't see how humidity is going to affect Corning's Gorilla Glass 2. Seriously don't see this being a factor at all.
I suppose I am one of the luck ones as well, no discernable bleeding edge light and completely flat screen. Of course, I bought the 64GB model from BB online, and it already have .26 on it when it arrived.
I too just returned my c8 version today that suffered from light bleed, mushy/sticky power and volume buttons, separating screen which also had sharp 90 edges. The one I just picked up is a night and difference from the first one. This one is a c9 version and other than a little light bleed the construction is solid. It doesn't even appear to be the same tablet....its like the first one was a cheap knock off. Another thing I am noticing with this new one is that the speed of touch feedback is so much faster than the C8.
I did decide to purchase the extended warranty this time around...my experience with the prime has left me jaded and there is no way I'm going to be left holding a dud.
With that said, I suggest if possible to keep on returning them until you find a good one...they do exist!
If Asus can't be persistent with their perfection...Be persistent with the returns!
F me! Just noticed this one is creaking like an old rocking chair, its on the left side by the hdmi port.
Today, I swapped out my first C7 after owning it for a week and received a C8 as a replacement. It amazes me the differences between the two.
For my particular devices, the differences were:
C7 pros: The construction was very solid. I kept reading horror stories about screen lift, creaking, etc. and mine felt solid like a tank. No light bleed issues either.
C7 cons: It suffered from severe I/O issues. Trying to download something from the market would grind things to a halt until the download and install finished. The Browser lagged a bit as well........as did moving around the launcher or clearing items from the recents menu . I returned it because there was a spec of dust under the screen which just really bothered me.
C8 pros: It feels like they put better quality internals in this one! There have been none of the i/o issues, lag, or stutters. Everything is very responsive and snappy. From a software usability standpoint, this feels like a completely new device.
C8 cons: The physical build quality is definitely not as high as the first. There are spots around the edges of the glass that feel "squishy". There is also a bit more lightbeed but i would not call it bad by any means.
For now, I am going to keep the C8 because the performance difference alone is worth it. The minor physical build quality issues aren't bothering me enough yet to risk giving up the performance.
One trend I seem to have noticed after reading all these reviews is that the build date does not seem to have much correlation with physical build quality. However, it does seem that more recent models may be using higher quality internal components contributing to noticeable performance gain.
These are just my observations.

[Q] Are all screens broken?

Hey, I bought my note 10.1 about a week ago because I was really excited about the Wacom screen for digital art. I've been loving this thing since I got it, and all the great drawing apps, but I tried practicing hatching to get better at drawing. What I noticed is that when I draw straight lines slowly together I do fine till I reach the middle of the screen. The tablet causes my lines to jump erratically . I tried adding a picture to show what I mean.
It bothered me enough that I took it back and exchanged for a new one. It's doing the same thing.
Is there anything I can do to fix this, or is this just a flaw I have to live with.. . I also tried testing it out in layer paint and s note as well.
Any waviness is me, not the Note...
Just tested mine n I get no bumps either. I can do hatching and straight lines without issue.
Not sure what to suggest, other than maybe changing the sensitivity of the spen.
Riki1kenobi said:
Just tested mine n I get no bumps either. I can do hatching and straight lines without issue.
Not sure what to suggest, other than maybe changing the sensitivity of the spen.
Click to expand...
Click to collapse
There is an h/w issue with the digitizer... Read somewhere (here, but can't find reference, so don't quote me....) But apparently the digitizer is NOT behind the display, rather its baked into the GLASS....
This may explain the input instability. problem is, its not reproducible in the same spot every time, so I'm not sure exactly what is going on
Sent from my Nexus 7 using XDA Premium HD app
aletheus said:
There is an h/w issue with the digitizer... Read somewhere (here, but can't find reference, so don't quote me....) But apparently the digitizer is NOT behind the display, rather its baked into the GLASS....
This may explain the input instability. problem is, its not reproducible in the same spot every time, so I'm not sure exactly what is going on
Click to expand...
Click to collapse

[Q] Ghost Touch issues fix?

I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
Same thing happened to my brother's tf300t. He returned it as defective, but I guess you could replace the digitizer. As far as I saw, it was a hardware problem, so it requires a hardware fix. Sorry
cmendonc2 said:
Same thing happened to my brother's tf300t. He returned it as defective
Click to expand...
Click to collapse
Was it through amazon? Do you know if he unlocked it?
Tunameltsalad said:
Was it through amazon? Do you know if he unlocked it?
Click to expand...
Click to collapse
Yes it was through amazon. He had unlocked it and installed TWRP and CROM or CM i dont remember.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
I got a similar situation in the last two weeks. The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue. I am trying to find a way to see if the device can be reset to factory condition so that I can return it for repair. Looks like we are on a same boat. Hopefully I can find a way to do so.
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue
Click to expand...
Click to collapse
It could be the power button is jammed? I know mine is really touchy (all I do is tap it with my stylus and screen turns on/off. Good luck!
Sent from my TF300T using xda app-developers app
Tunameltsalad said:
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
Click to expand...
Click to collapse
Thank you. I just got mine from Groupon as refurbed.. (they did a ****ty job, apparently) Ghost issue about 2 days after getting it out of the box. By then already unlocked and flashed CWM.. sigh.
I'll try your fix tonight. Any chance there is an image of the right connector/ribbon?
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Tunameltsalad said:
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thank you! I'll try this adventure later this week.
Did this today.. So far, 20 mins on it, and no issues. Typically took about 5-7 mins before. So, crossing my fingers this is gone.
THANK YOU! I can go back to enjoying my tablet
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
elestudiante said:
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
Click to expand...
Click to collapse
i just noticed that when having a ghost touches attack, if i put pressure con the tablet, lime trying to bend it, the touches vanish.
I also have the ghost touches but it seems to only happen when the screen is dirty. As soon as I clean it off, they go away. Would a good screen protector help with that? I may go ahead and try taking off the back and messing with it.
Sent from my AOKP Galaxy S4
I thought mine was fixed, but doesnt seem to be. I technically didnt remove the connectors.. I was nervous, they are WAY fragile. I simply unlocked and pressed firmly on them to attempt to reseat them..
Problem seemed to go away until I used Chrome. Chrome is what seems to trigger odd behaviors for me. I may try another browser and see if it still happens.
I've been dealing with this off and on for about 8 months; asus HAS to be aware of it as my tab has been back twice for this issue (out of warranty now) and I take advantage of their complaint form every month or so.
Here's what I've been working off of (based on personal experience/experimentation):
Re-seating the cables might help for a day or less, but isn't a permanent fix. I even went as far as strategic pieces of tape to hold the flex cables in place and tape across the connectors to encourage them to stay closed.
The first time I popped the back off the larger of the three flexes (with the silver wrap) had partially worked out of the connector on the driver board. Re-seated it and problem disappeared for about a day.
The large copper heat spreader was basically spot contacting the CPU and really wasn't touching the smaller ancillary chips (unit had been running warm for a few months, thought that might make things wonky). I pressed heat shield back down to ensure adhesion, and slightly molded the copper around each chip. Ghost touch gone for two days, unit way cooler running than before.
Here's the interesting one to me. Tonight I noticed that even just hovering my finger close to the screen I can get the 'touch dot' to show; this got me thinking about static. I held the tab in a way that at least one finger of one hand was touching the screen, like towards an edge (out of the active area) while using the other hand to touch the screen. Seemed like one hand was grounding the screen, like a charge couldn't dissipate from the surface.
Isn't this a "capacitive touch' screen? Could it be a matter of grounding?
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
ItsDuckie said:
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
Click to expand...
Click to collapse
I'd try reseating the ribbons. I kind of doubt it would solve the problem since it's a refurbished with a latent defect. Bad ribbons would strike at random but do not wait for a while before acting up. Look at the glass surface under a magnifying glass and bright light. Hairline cracks cause this after the tab heats up, but you can't always detect them. RMA would be the safe option unless you're really pressed for time.
Ghost touches are back. Noticed I had alot of them when my storage was full. Used a previous recovery (same ROM, just earlier date with less junk installed) and it cut down the frequency of them happening. This is so weird.
I had those ghost touches when 4.2 roms started (CM and AOKP and all of the rest of them. Then someone, I don't remember who had compiled rom with decreased touchscreen sensitivity and ghosting was gone. I think they started with PAC or AOKP, I really don't remember.
Then I went to 4.3 and 4.4 roms and I didn't have one single ghost touch since then. I do noticed sometimes when I hover finger over screen it is registered as touch, but ghosting by itself didn't occur on those roms.
one cent fix
I have an ugly, but effective solution working on my pad right now. It has been in place for about three or four months.
Holding in landscape mode, pulled the bottom left corner back slightly and inserted a penny between the back and the lcd. This put enough torque on the screen to kill all of the ghost touches and it still fits into the keyboard dock. There is an ugly gap where the penny is, but it is now fully functional.
Hope this helps some of you

[Q] Second RMA Screen issues?

This will be my second replacement through Amazon. My first unit wouldn't read any sim I placed in the device which I just put down to bad luck considering I couldn't find any other user with the same issue. The second (my current unit) has developed a sort of LCD distortion around the mid right of the screen. When touched it is visible enough to cause me to notice it when using apps with lighter backgrounds, it is even more prominent when using the stylus. I have never encountered this on any touch screen I have used before and was wondering if anyone else has had this? I saw a thread on the NVIDIA forums discussing it but not on here.
I will say this much for sure, on the two units so far the battery life has been terrible. I really want to love this device as overall it's been great for games and emulation... but with all the issues and battery life i'm thinking that if this unit is no better i'll give this tablet a miss and hope the next version is fixed.
SamualStrand said:
This will be my second replacement through Amazon. My first unit wouldn't read any sim I placed in the device which I just put down to bad luck considering I couldn't find any other user with the same issue. The second (my current unit) has developed a sort of LCD distortion around the mid right of the screen. When touched it is visible enough to cause me to notice it when using apps with lighter backgrounds, it is even more prominent when using the stylus. I have never encountered this on any touch screen I have used before and was wondering if anyone else has had this? I saw a thread on the NVIDIA forums discussing it but not on here.
I will say this much for sure, on the two units so far the battery life has been terrible. I really want to love this device as overall it's been great for games and emulation... but with all the issues and battery life i'm thinking that if this unit is no better i'll give this tablet a miss and hope the next version is fixed.
Click to expand...
Click to collapse
I have this issue with my tablet, and unfortunately lots of people on the geforce forums are as well. Supposedly the RMA units being sent out as replacements overwhelmingly have the same issue (See Jasons posts at https://forums.geforce.com/default/topic/793383/shield-tablet/nvidia-guilty-of-fraud/1/). I have an RMA being sent to me as we speak, and I really hope I don't have this problem again.
bill0405 said:
I have this issue with my tablet, and unfortunately lots of people on the geforce forums are as well. Supposedly the RMA units being sent out as replacements overwhelmingly have the same issue. I have an RMA being sent to me as we speak, and I really hope I don't have this problem again.
Click to expand...
Click to collapse
I contacted Amazon to ask about the feedback they have received on units they've sold, the customer service advisor claimed nothing but positive feedback and no issues such as the ones on the Nvidia forums. All of that said, from what i've seen so far, this tablet is riddled with manufacturing flaws and i'm worried the lifespan will be much shorter than any smartphone or tablet I have bought before.
I feel sorry for the consumers who have had to RMA they're units multiple times, this will be my third Shield Tablet and it seems many others have gone through 3 or more to find one that is right, is this acceptable?
Then others score a perfect tablet like myself.
Same thing with phones, when N5 was released, never saw so many go through so many returns to achieve a level of some perfection.
Yet, the two I bought were perfect, I just don't get it myself neither.
Same happened with N7(13), N4 and N7(12).
I never had to return one because it was defective.
I read about this supposedly sub par in cell tech used on our display, that it distorts under pressure. I called bs on it first time I read it, tested myself, had to push so hard moisture in my skin wouldn't allow me to slide my finger on display.
Seem excessive?
Sure does, now if you're just touching it an it happens it is an issue, but if you can see blood pooling under your finger nail, the defect is above screen level IMO.
Harsh maybe, I'm sorry but that's my view on it here.
WR
WarRaven said:
Then others score a perfect tablet like myself.
Same thing with phones, when N5 was released, never saw so many go through so many returns to achieve a level of some perfection.
Yet, the two I bought were perfect, I just don't get it myself neither.
Same happened with N7(13), N4 and N7(12).
I never had to return one because it was defective.
I read about this supposedly sub par in cell tech used on our display, that it distorts under pressure. I called bs on it first time I read it, tested myself, had to push so hard moisture in my skin wouldn't allow me to slide my finger on display.
Seem excessive?
Sure does, now if you're just touching it an it happens it is an issue, but if you can see blood pooling under your finger nail, the defect is above screen level IMO.
Harsh maybe, I'm sorry but that's my view on it here.
WR
Click to expand...
Click to collapse
It's definitely a problem with this tablet, that and the cracked edges i've been seeing a lot of topics on. I've been using touch screen devices since around the time of the 1st generation iPod touch and i've never returned a single product back with any of the issues i've had/seen with this tablet which I am now on my third unit.
The screen itself needs little pressure for the screen to distort, which is now in two places on the screen. I'm far too careful with my devices and do not use excessive pressure on the screen.
SamualStrand said:
It's definitely a problem with this tablet, that and the cracked edges i've been seeing a lot of topics on. I've been using touch screen devices since around the time of the 1st generation iPod touch and i've never returned a single product back with any of the issues i've had/seen with this tablet which I am now on my third unit.
The screen itself needs little pressure for the screen to distort, which is now in two places on the screen. I'm far too careful with my devices and do not use excessive pressure on the screen.
Click to expand...
Click to collapse
Yes, I do believe there are some bad units made.
Nvidia is a gem for standing behind unit so well.
Hopefully you get a decent one soon.
WR
SamualStrand said:
I contacted Amazon to ask about the feedback they have received on units they've sold, the customer service advisor claimed nothing but positive feedback and no issues such as the ones on the Nvidia forums. All of that said, from what i've seen so far, this tablet is riddled with manufacturing flaws and i'm worried the lifespan will be much shorter than any smartphone or tablet I have bought before.
I feel sorry for the consumers who have had to RMA they're units multiple times, this will be my third Shield Tablet and it seems many others have gone through 3 or more to find one that is right, is this acceptable?
Click to expand...
Click to collapse
I'm happy to say the RMA'd unit I received is in great working order. No screen issues, no battery issues, wifi is good, and speakers/build quality are good.
Hi there yes mine to has a screen distortion around the sim card area . if I press harder with pressure but with the stylus its fine
I will Returning this to amazon where I had purchased from
bill0405 said:
I'm happy to say the RMA'd unit I received is in great working order. No screen issues, no battery issues, wifi is good, and speakers/build quality are good.
Click to expand...
Click to collapse
Since you have no battery issues, what is your screen on time like during a full cycle. I have been wondering since I get only about 3 1/2 hours.

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