Database Info

Loose hard buttons?

First post, I have searched but didn't find anything on this in the forum. So I received my Fuze yesterday via mail from AT&T and I have been playing with it and it is a great device. I have noticed that on my Fuze the hard buttons on the bottom seem to move around on the right hand side as if they were loosely connected. I have made a youtube video to show this movement and I am wondering if this is normal for the Fuze/Touch Pro or if mine may be defective. Thanks for any help in advance and I will certainly be using this forum for lots, good community you have here.
http://www.youtube.com/watch?v=7-0JOiBEiWY

16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.

Mine also does it. Never payed attention until you pointed it out. Not too worried about it though.

I'm also not too worried about it myself but just wondering if that is something standard with the device or if only some of them do it? Thanks for the response.

This is certainly faulty. My TP keys move a little bit, but not that much. I am sure yours is buggy. But... I think it is not getting worse because the movement is limited by the frame

My TyTNII/TIlt did the same thing and HTC said this was normal. I just hope they don't decide to make a car, the wheels would fall off any they would tell you it was normal.

I did end up sending a message to HTC to see what they had to say. I'll inform if i get a response.

I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.

kgbeezr1 said:
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
Click to expand...
Click to collapse
Same here.. made the worced noise. Really disconcerting, eventually it seems to have filed it's self to the exact fit

Not loose
ECdOc said:
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Click to expand...
Click to collapse
My HTC Fuze (AT&T) does not have loose key on the bottom.

my Fuze is rock solid. It is a perfect fit, sturdy, and held in place.
Looks like your touchpad has a broken screw hole or missing a screw entirely. I definatly wouldn't be satisified with that.

I have checked 2 and both had the loose button panel

HTC responded with:
Thank you for sending your email inquiry about your device.
I understand you have an HTC Fuze with AT&T service and your device may have loose buttons on the right side. I know that this situation can be frustrating when your device buttons do not perform the way you expect. If you suspect the buttons are loose, you should contact AT&T about this issue. They maybe able to exchange or replace the device for you.
Robert, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Click to expand...
Click to collapse
So I went to the AT&T Store to talk to one of them and to check the phone there and that display phone had the loose buttons. I am going to try to check the rest of the stores. I am going to hang onto mine as it really isnt an issue and I still have the warranty if something goes wrong. Still I would like to get this poll filled out as it is now an interesting thing to me.

I bought mine on 1/27 and it is loose on the right side too

I went through three Fuzes for various different problems. The one I have now has an uneven lower button area...the left side facing up is higher than the right which causes a sharp corner. I was just happy it wasnt worse. If you compare the build quality to the sprint's touch pro there is no comparison, the sprint version is solid, every one I've handled has felt well built and had no problems like this.

Mine does exactly the same, had it for a week, but only noticed it yesterday. Probably not quite as bad as the video tho....
My Kaiser also does it but i'm not worried out that as the button pad is 'encapsulated' by the cover and doesn't any where near like the TP. The other thing I'm not too keen on is the hard qwerty keyboard doesn't feel as robust as my kaiser one either.
This is must disconcerting as I look after my phones really well.....

geirgear said:
My HTC Fuze (AT&T) does not have loose key on the bottom.
Click to expand...
Click to collapse
+1
Other issues though.

Yep, mine has just started to do this

not as severe as yours

my doesn't

HTC Fuze (Raphael)(P4600) TouchFlo 3D Not working

hi!
This is my first post here. I have the following problem: yesterday my phone was fine...today not. Yesterday I was using the touch screen as usual with no problem, today the battery was to low and I turned off the phone. When I get back home, I connected the phone to charge it, and PUF!! the touch screen was not working at all...sometimes I can tap some menu, sometimes not, but in general terms, I can only use my phone with the keyboard. I did a soft and hard reset and nothing happened, I don´t know what else to do. I see this is kind of common problem, but no one has a common solution. Any suggestions?
Thanks!
My phone has windows mobile 6.1 Professional. CE OS 5.2.19971 (Build 19971.1.2.6)
ROM version 1.95.502.5 WWE
Radio version 1.02.25.32
Protocol version 52.39c.25.22H

u were able to use the windows 6.1 explorer? like looking for files under files explorer with no problem?

my phone is just as new as yours, i feel so frustrated! I was able just to use the keyboard, no touch screen commands were functioning. As i said, I have seen too many people complaining about this (if I would have known that, I would´nt buy this piece of crap)

dcgamboa said:
my phone is just as new as yours, i feel so frustrated! I was able just to use the keyboard, no touch screen commands were functioning. As i said, I have seen too many people complaining about this (if I would have known that, I would´nt buy this piece of crap)
Click to expand...
Click to collapse
At any time did you apply too much pressure on the screen?
Is your d-pad still working?
What about other hardware buttons besides the keyboard?

As I said, one day was working perfectly, and next day a kept it turned off since the battery was gone, and I was not at home to recharge it. So basically one day was fine and 12 hours later was not. The rest of the buttons are fine.
I did a hard reset, and at some point of the process the device indicates that I need to align screen, so a small cross show up in the middle of the screen (yo oughta know how is this...) well: I tap the cross and nothing happens....I tapped again...and nothing happens...3 tries later, finally the cross moves and the process goes on, To complete the process it takes me about 15 minutes!!!!!! but still nothing works out, the align screen process starts over again, and thats it!
At least, before the hard reset I was able to start my phone....now is impossible
Dont know what to do...

dcgamboa said:
As I said, one day was working perfectly, and next day a kept it turned off since the battery was gone, and I was not at home to recharge it. So basically one day was fine and 12 hours later was not. The rest of the buttons are fine.
I did a hard reset, and at some point of the process the device indicates that I need to align screen, so a small cross show up in the middle of the screen (yo oughta know how is this...) well: I tap the cross and nothing happens....I tapped again...and nothing happens...3 tries later, finally the cross moves and the process goes on, To complete the process it takes me about 15 minutes!!!!!! but still nothing works out, the align screen process starts over again, and thats it!
At least, before the hard reset I was able to start my phone....now is impossible
Dont know what to do...
Click to expand...
Click to collapse
well then you have several options:
1) bring phone back to the entity you purchased it from considering you stated it was new it should be covered under warranty unless you purchased it from eBay w/o warranty
2) If you know it is the Touch Screen then I suggest using xda search function and searching "Think your digitizer is broken" and apply it the Fuze rather than the Tilt
3) attempt to replace the screen
4) sell it "as-is" for a loss

Problem solved!!!
Thanks guys for the suggestions. This seems to be a very common problem. But in my case the solution was simpler than I would ever though!! I read in other posts that this unresponsive touch screen problem is usually created by particles of dust, (sand! in my case), stuck in that tiny gap between the screen cover and the phone body, and the solution was to gently pass a piece of paper thin enough, (flexible plastic CD cover, in my case) well....Having tested all kinds of software """solutions""", and been prepared to pay for an expensive fix (I live in Costa Rica, this kind of phones are not common use, so fixes are expensive)...so I gave I try to this solution...and surprisingly IT WORKED...there were lots of dust, and even sand grains stuck in that gap, and like the phoenix...my phone got back to life!
Its amazing how delicate are these devices!! I think they are intended for enclosed-temp-controlled-ultraclean places only.
I hope this helps a lot of people having the same problem.
Thanks!

dcgamboa said:
Thanks guys for the suggestions. This seems to be a very common problem. But in my case the solution was simpler than I would ever though!! I read in other posts that this unresponsive touch screen problem is usually created by particles of dust, (sand! in my case), stuck in that tiny gap between the screen cover and the phone body, and the solution was to gently pass a piece of paper thin enough, (flexible plastic CD cover, in my case) well....Having tested all kinds of software """solutions""", and been prepared to pay for an expensive fix (I live in Costa Rica, this kind of phones are not common use, so fixes are expensive)...so I gave I try to this solution...and surprisingly IT WORKED...there were lots of dust, and even sand grains stuck in that gap, and like the phoenix...my phone got back to life!
Its amazing how delicate are these devices!! I think they are intended for enclosed-temp-controlled-ultraclean places only.
I hope this helps a lot of people having the same problem.
Thanks!
Click to expand...
Click to collapse
awesome!!!! good job.

More info needed on "HTC fuze touch screen not working"
Hey, Ive tried following the thread about the htc fuze touch screen not working... up until the part about sand in 'some space between something...'
can someone provde more context/ pics? of where the sand might be.. because it sucks trying to use the fuze without a touch screen.
thanks for the help.
and the HTC customer support immediate went to the "well just hard reset the phone"... how quickly they are willing to erase all that data and hours of work to reconfig the phone..
any help is appreciated...

They were talking about the tiny gap between there the top layer of the screen (the material you touch) comes into contact with the body I believe. What you can try doing is running a piece of paper or something thing enough to wedge out the dirt in that area.
another somewhat common problem is the newton ring. You'll see an oily residue in the center area of your screen (it looks like rainbows). What I believe happens with this is your screen gets stuck to the actually LCD display underneath and doesn't bounce back to go back to it's resting state. What some people have said is to get some sort of adhesive material and use that to pull the screen up gently, so it goes back to resting. People have used tape and the such. Just be careful you don't pull the screen off your device.

Palm Wrap Eliminator?(Thinking Out Loud)

So I was thinking about the issue of palm wrap. I think the implementation of it would be fairly simple. This would probably require root access, but I digress.
You would basically disregard any input happening within 1/8" - 1/4" on the border of the screen. Well not any inputs, but any prolonged inputs. Like the inputs that happen when your fingers hang off the edge of the screen, or the palm of your hand grazing the screen when you try to press something with your thumb.
There are very few programs that use the full screen, especially near the edges. If there are it would just be a matter of putting the anti-registration on hold when the app is in the foreground.
You could even create a setting for "fat" fingers and "slim" fingers. The fatter the finger, the further out you would disregard inputs from there.
The caveat being that you have to have it running on the system level. Now that google has finally added multi touch support on their apps, I wouldn't be surprised if you have access to input information on the system level.
(I know jack about making programs on adroid, but the rum is helping my mind think)
What do you guys think?

I haven't had palm wrap problems since I bought my seidio innocase. Adds a little beef to the unit as a whole (just a little, nothing major) but keeps my palm off the edges of the screen.

i like this idea simply because I do not want to buy any sort of case for the phone

Good idea my friend.

Just out of curiosity, does everyone here hold there phone in one hand and use the other to input anything? Because I can't see any palmwrap problem unless I do this.
I almost exclusively use my nexus with one hand doing inputs with my thumb if I'm not in landscape mode and I've never had any problems with palm wrap (I might be misunderstanding the concept completely though, so feel free to correct me).

I guess it depends on the length of your fingers the base of my thumb is what mostly affects one handed use for me.

JHaste said:
i like this idea simply because I do not want to buy any sort of case for the phone
Click to expand...
Click to collapse
[off-topic] That is 'not' a good road to follow...get one of the soft cases or atleast the skins that you dont even notice it (personally I bought THIS and its amazing, has amazing 'grip' and it fits perfectly, unnoticeable).
[/off-topic]
I dont seem to have this problem either. But it could be helpful to others with bigger hands maybe?

I have this problem sometimes and it is annoying as heck. I don't even think you need to go to all that trouble to fix it. I think just enabling multitouch on the dexktop might fix it. Don't know how difficult that would be though.

Touch Sensitivity

Hey is anyone elses GTab's touch sensitivity kind of off?
I noticed, compared to the iPad and Galaxy Tab, some times it takes me 2-4x of tryinng to press something to get it going.
Its almost like the screen cant pick it up sometimes. And sometimes when scrolling, it selects things, when im just Trying to scroll..
Also the top left HOME button on screen is always iffy, most times ill need 2-4 more times 2 press it to get it going.
I am using TNT 2.2.
Anyone else noticed this? i feel like its hardware.

Definetely not as responsive as my EVO. Maybe its the cheap screen. I wish it could be fixed via software, but fat chance. I guess not all capacitive screens are created equal.

supanatuwral said:
Definetely not as responsive as my EVO. Maybe its the cheap screen. I wish it could be fixed via software, but fat chance. I guess not all capacitive screens are created equal.
Click to expand...
Click to collapse
You nailed it. IMO Samsung has been making the best color screens for years.

Have had absolutely no problems with touchpad responsiveness from my gTab... Just as sensitive and responsive as my Dinc.
Really does seem like this hardware is hit or miss... Some tabs have no issues some have many.

You guys are just plain spoiled. I've gone through Palm IIIx to now the gTablet, and it just simply has the most responsive touch screen that I've ever used, but I've had recent experience with the dreadful Augen GT and the slightly less dreadful White Pandigital Novel, both of which had worse touch screens than other devices that I've used.
One thing that I do, do for the gTab though is to clean the screen quite a bit. At a minimum I do so before every use as I find the fingerprint/body oils buildup to be annoying in fairly short order and it might have some impact on touch responsiveness. It's the worst fingerprint magnet that I've ever seen actually...

No issues here with single touch sensitivity, pretty good on that. Just as good as my Nexus One. Multitouch and pinch-to-zoom still a bit flaky. I am hopeful that will be resolved by software and/or driver improvements, as it was on the Nexus One.
The only issues I have are when the screen is too dirty or too clean. When I really scrub and clean the glass off entirely, at first it's a bit too "sticky" almost when my finger contacts it - maybe that's because it's winter here in the Northeast and my skin is dry. Once I've used it a bit and it gets some finger grease on it, it works perfectly. But if it gets grit or solid dirt on it, that can definitely interfere with the touch screen too, as with any capacitive screen.
I suspect the optimal thing would be a really good screen protector that's easy to clean and has that smooth finger contact feeling out of the box, like the iPad's glass does, for example, which I think has something to do with the oleophobic coating.

Typing this on my gtablet. The issue for me is the keyboard. There are parts of the screen that are unresoonsive making some letters not get tapped. The A key and l keys in particular. As a result I can't type smoothly or naturally because I will make several errors along the way. This does not happen onky iphone or my wires ipad.
it might bemy rrleason for sending it back as it takes too ongoing totyr correctly and I get tire d of all the corrections.

Well if your using the stock tnt keyboard, it sucks. We can learn from the ipad, with the size of the screen it has huge keys that cover a lot more of the screen then our stock tnt keyboard. I use smart keyboard pro with the key heights set to maximum and it works so much better, like 100x better. Even has voice to text.

Can people check their keyboard? I find that if I type most of the keys they type fine. However, the letter a key seems to only work when pressed offcenter which prevents. From typing properly as I must deliberately slow down and make sure it is correctly typed otherwise I get many errors. Could this be a defect in my screen?
Or is this a ui problem with tnt?
This could be a deal breaker as I misspelled every word if. Has h letter A

Letter A
I have the same problem with the letter A, and sometimes P. Otherwise touch is great

Figured why this tablet is driving me nuts. There are two dead zones on this tablet. Someone please do this test so I can figure out if this is just my tablet or all g tablets.
Download mulitouch vis test. Do rapid light touches in the area where the 'a' key is and delete key are. If I do this test in the middle of the screen it registers every single tap. But in those two areas I can sometimes tap 10 times in a row and not have a single tap register.
If this all g tablets then I think it's going back.
Also is there a keyboard with arrow keys? Trying to place the cursor can be a real pain.

Agreed bout the dead spots. The stock tap n tap western keyboard seems tominimize them due to the angles but if I try another keyboard I miss the a and the return button all the time

Stocklone said:
Figured why this tablet is driving me nuts. There are two dead zones on this tablet. Someone please do this test so I can figure out if this is just my tablet or all g tablets.
Download mulitouch vis test. Do rapid light touches in the area where the 'a' key is and delete key are. If I do this test in the middle of the screen it registers every single tap. But in those two areas I can sometimes tap 10 times in a row and not have a single tap register.
If this all g tablets then I think it's going back.
Also is there a keyboard with arrow keys? Trying to place the cursor can be a real pain.
Click to expand...
Click to collapse
Downloaded the app as well because I, too, am having the same screen non-responsiveness issue. Lo and behold the area where the "L" key is is a pretty dead spot. It would register about 40% of the quick taps I did in that area. Is this is a software issue? If so, I can live with it and hope our wonderful devs release a software build that resolves this otherwise, this thing may be going back because it's driving me up the wall!

I do see the occasional missed tap here and there, but no consistent dead areas that I've noticed (the A and L buttons on keyboard seem fine to me).
Multitouch sensitivity is wayyyyy mis-calibrated though - you have to use very heavy finger presses to get multitouch to register. This is some sort of driver or calibration issue that should be easily solved.
I found a binary called TSCalibration in the /system/bin directory on my VEGAn ROM G Tablet. Tried running it from terminal, but it seems to be looking for a calibration.ini file on the SDCard. I'd be willing to bet we could figure out how to fix some of the touchscreen issues with some work, because I suspect they are principally software related.

If your issues with the touchscreen are anything like this...exchange it...
My new one requires very little effort if any at all to get the screen to respond...
However, if you're talking about the once in a while miss of a touch...yes, I agree with cutterjohn....you're spoiled. Return the device asap, so I could pick it up from an outlet...please?

RavenII said:
If your issues with the touchscreen are anything like ...exchange it...
My new one requires very little effort if any at all to get the screen to respond...
However, if you're talking about the once in a while miss of a touch...yes, I agree with cutterjohn....you're spoiled. Return the device asap, so I could pick it up from an outlet...please?
Click to expand...
Click to collapse
There is a big difference between these dead spots and the occasional miss. I have no problem with the occasional miss. I just have to adjust to how my finger touches the tablet to get more consistent hits.
There are areas of my tablet that consistently do not behave like the other areas. Does that sound normal to you? I can't have a tablet where anything in the 2 corners is extremely inconsistent. If I have the tablet oriented a certain way the soft-buttons get put into one of the bad corners and that is really frustrating.
I don't think it is how I am holding it because the problem follows the physical corners and it is not relative to my hand. So that rules that out. And I washed my hands and gave the tablet a good cleaning so dirt/grease/grime is not an issue either. It could have been too clean but why only two corners?
I have many weeks to go on my 30 days so I will keep screwing with it to see if I can come up with anything that is a workaround or explains why it is happening. It is insanely fast and it's modding future looks extremely bright with such talented people. If I get fed up enough, I'll exchange it and hopefully get one with a even touch response for the whole screen or simply return it and wait a couple more months for Honeycomb tablets.

RavenII said:
If your issues with the touchscreen are anything like this...exchange it...
My new one requires very little effort if any at all to get the screen to respond...
However, if you're talking about the once in a while miss of a touch...yes, I agree with cutterjohn....you're spoiled. Return the device asap, so I could pick it up from an outlet...please?
Click to expand...
Click to collapse
Whoa. That video was pretty bad. While mine is not like that (thank God), I just tried hitting the app drawer key and it only registered after the 13th tap?!?! seriously wtf. While it isn't a "dead zone" per se, that's still pretty bad. There has to be a software fix to recify this issue with the right side of the screen. (my "L" and "delete" button are pretty bad as well).

THAT is a defective product...
I'll do another video to compare with my new one...WITH funky assed salty sweat all over the screen. Works flawlessly...

Is your model that is working well running stock firmware and keyboard?
mine is tent lite and the stock keyboard is ok. It if I try to use the alternative keyboards then I get consistent misses on key presses especially on the letter a.

I'm always tapping *constantly*, like 10-20 times on certain spots around the corners and edges of the screen, I'm about to return mine because of this.. Believe I'm still in the 2 weeks with office depot, will have to go snag the $350 one over at sears and hopefully it will come with a screen protector this time (this one I have didn't come with one, wonder if that has to do with the dead spots)..

[Q] Ghost Touch issues fix?

I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.

Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
Same thing happened to my brother's tf300t. He returned it as defective, but I guess you could replace the digitizer. As far as I saw, it was a hardware problem, so it requires a hardware fix. Sorry

cmendonc2 said:
Same thing happened to my brother's tf300t. He returned it as defective
Click to expand...
Click to collapse
Was it through amazon? Do you know if he unlocked it?

Tunameltsalad said:
Was it through amazon? Do you know if he unlocked it?
Click to expand...
Click to collapse
Yes it was through amazon. He had unlocked it and installed TWRP and CROM or CM i dont remember.

Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
I got a similar situation in the last two weeks. The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue. I am trying to find a way to see if the device can be reset to factory condition so that I can return it for repair. Looks like we are on a same boat. Hopefully I can find a way to do so.

Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue
Click to expand...
Click to collapse
It could be the power button is jammed? I know mine is really touchy (all I do is tap it with my stylus and screen turns on/off. Good luck!
Sent from my TF300T using xda app-developers app

Tunameltsalad said:
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
Click to expand...
Click to collapse
Thank you. I just got mine from Groupon as refurbed.. (they did a ****ty job, apparently) Ghost issue about 2 days after getting it out of the box. By then already unlocked and flashed CWM.. sigh.
I'll try your fix tonight. Any chance there is an image of the right connector/ribbon?

Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app

Tunameltsalad said:
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thank you! I'll try this adventure later this week.

Did this today.. So far, 20 mins on it, and no issues. Typically took about 5-7 mins before. So, crossing my fingers this is gone.
THANK YOU! I can go back to enjoying my tablet

Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!

elestudiante said:
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
Click to expand...
Click to collapse
i just noticed that when having a ghost touches attack, if i put pressure con the tablet, lime trying to bend it, the touches vanish.

I also have the ghost touches but it seems to only happen when the screen is dirty. As soon as I clean it off, they go away. Would a good screen protector help with that? I may go ahead and try taking off the back and messing with it.
Sent from my AOKP Galaxy S4

I thought mine was fixed, but doesnt seem to be. I technically didnt remove the connectors.. I was nervous, they are WAY fragile. I simply unlocked and pressed firmly on them to attempt to reseat them..
Problem seemed to go away until I used Chrome. Chrome is what seems to trigger odd behaviors for me. I may try another browser and see if it still happens.

I've been dealing with this off and on for about 8 months; asus HAS to be aware of it as my tab has been back twice for this issue (out of warranty now) and I take advantage of their complaint form every month or so.
Here's what I've been working off of (based on personal experience/experimentation):
Re-seating the cables might help for a day or less, but isn't a permanent fix. I even went as far as strategic pieces of tape to hold the flex cables in place and tape across the connectors to encourage them to stay closed.
The first time I popped the back off the larger of the three flexes (with the silver wrap) had partially worked out of the connector on the driver board. Re-seated it and problem disappeared for about a day.
The large copper heat spreader was basically spot contacting the CPU and really wasn't touching the smaller ancillary chips (unit had been running warm for a few months, thought that might make things wonky). I pressed heat shield back down to ensure adhesion, and slightly molded the copper around each chip. Ghost touch gone for two days, unit way cooler running than before.
Here's the interesting one to me. Tonight I noticed that even just hovering my finger close to the screen I can get the 'touch dot' to show; this got me thinking about static. I held the tab in a way that at least one finger of one hand was touching the screen, like towards an edge (out of the active area) while using the other hand to touch the screen. Seemed like one hand was grounding the screen, like a charge couldn't dissipate from the surface.
Isn't this a "capacitive touch' screen? Could it be a matter of grounding?

I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks

ItsDuckie said:
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
Click to expand...
Click to collapse
I'd try reseating the ribbons. I kind of doubt it would solve the problem since it's a refurbished with a latent defect. Bad ribbons would strike at random but do not wait for a while before acting up. Look at the glass surface under a magnifying glass and bright light. Hairline cracks cause this after the tab heats up, but you can't always detect them. RMA would be the safe option unless you're really pressed for time.

Ghost touches are back. Noticed I had alot of them when my storage was full. Used a previous recovery (same ROM, just earlier date with less junk installed) and it cut down the frequency of them happening. This is so weird.

I had those ghost touches when 4.2 roms started (CM and AOKP and all of the rest of them. Then someone, I don't remember who had compiled rom with decreased touchscreen sensitivity and ghosting was gone. I think they started with PAC or AOKP, I really don't remember.
Then I went to 4.3 and 4.4 roms and I didn't have one single ghost touch since then. I do noticed sometimes when I hover finger over screen it is registered as touch, but ghosting by itself didn't occur on those roms.

one cent fix
I have an ugly, but effective solution working on my pad right now. It has been in place for about three or four months.
Holding in landscape mode, pulled the bottom left corner back slightly and inserted a penny between the back and the lcd. This put enough torque on the screen to kill all of the ghost touches and it still fits into the keyboard dock. There is an ugly gap where the penny is, but it is now fully functional.
Hope this helps some of you