Galaxy s6 86°C is that normal ? - Galaxy S6 Q&A, Help & Troubleshooting

Hi I just got a new Galaxy S6 and it's overheating when playing game or taking pictures .. And it's very very hot .. More hot than what I read about S6 heating ..
So I did one test I installed a app that monitor temp and when I did a benchmark it went to 86°Celsius !
I did a screenshots when it was 82 .. Here's the screenshot..
So is my device faulty or a normal behavior ?

Info
It s can be faulty Software means Buggy so before taking it to service center u can factory reset or install firmware of another region to solve software problem
If problem remains then ask for replacement
:good:

Related

[Q] Samsung Galaxy S2 rebooting and Frozen issue Model: GT-I9100

Hello there
I have purchased Samsung galaxy s2 #1 cell phone last night for my mother as
birthday gift .It has 2.3 gingerbread as soon as i turned it on after every 10 mins
its rebooting if i play youtube -reboot , i tried to charge it reboot, skype or video call reboot and some times FROZEN i have to remove battery bring back life in it extremely annoyed!! i spent 570EUR on it and this what i received i have 3 days return policy so i can throw it back on that shop get new one but plz tell me is it:
OS(android) related problem
Hardware problem
KE:ke2
i am worried what if replacement phone is also like this
is it a android bug ,samsung bug ?
Plz help i am really confused and i dont want to visit that shop everyday
ijq5 said:
Hello there
I have purchased Samsung galaxy s2 #1 cell phone last night for my mother as
birthday gift .It has 2.3 gingerbread as soon as i turned it on after every 10 mins
its rebooting if i play youtube -reboot , i tried to charge it reboot, skype or video call reboot and some times FROZEN i have to remove battery bring back life in it extremely annoyed!! i spent 570EUR on it and this what i received i have 3 days return policy so i can throw it back on that shop get new one but plz tell me is it:
OS(android) related problem
Hardware problem
KE:ke2
i am worried what if replacement phone is also like this
is it a android bug ,samsung bug ?
Plz help i am really confused and i dont want to visit that shop everyday
Click to expand...
Click to collapse
Hi there, as an owner of a Galaxy S2 i can confirm i dont have any such issues, in the Galaxy S2 specific forum it is very rare to have a faulty phone, i would suggest it is definitely an issue with that specific phone you have. the S2 is the best phone out at the moment, would suggest having it exchanged for a replacement because that is definitely a problem with either the phones hardware or how android is working on your phone.
my hard luck samsung said motherboard is faulty but they said they will replace it or refund it lets see :S even after spending 570EUR u have to suffer as customer

new galaxy s6 problems

today i bought a new galaxy s6 sealed from an electronics shop......the first problem i got was that when i turned it at language detect it was that it was running really slow and i had to double tap on everything for " ok" even at keyboard......i did a factory reset before i could even select the language :| ....ok so after that it worked fine but it still has problems with overheating by doing nothing and with batery life( it charged fast and the life goes down same as fast. had the same problem on a 2y old galaxy s4 and the lolipop soft solved it...).i got the phone few hours ago and it already has so many problems? any1 got any idea?
Return it to seller for warranty replacement. Initial experience with S6 should be fast and fluid. You may have a defective unit.
i got a new one...so i got the phone for 2 days now and the ram is always 85% usage with everything closed( the number of ram usage at datails should even be 500mb). the phone is also over heating ....i saw they will fix it on 5.1 but im not sure what to think anymore...are s6 and s6 edge rly this bad or am i being unlucky?
I have the ram issue and the warm phone. Issue . But not the slow problem mine runs quickly but battery only last like 6 hours and barley charges unless I use the ome adaptive charger. ( can't use that in m van. )
Ok can some please help me..i got confused....the first comment i posted was about the old phone..they gave me another...now this one has over 80% ram usage with everything closed..if i clear the ram it goes to 65-70% but in less than 5 sec its back to over 80. Now the thing i got confused about is that i read online they will solve this in 5.1.1...my current version is 5.0.2 and i cant update it....should i send the 2nd phone to warancy? I also saw that by rooting the phone and deleteing some stuff with file explorer would solve this..is it worth? What should i do? Thanx
smeen23 said:
Ok can some please help me..i got confused....the first comment i posted was about the old phone..they gave me another...now this one has over 80% ram usage with everything closed..if i clear the ram it goes to 65-70% but in less than 5 sec its back to over 80. Now the thing i got confused about is that i read online they will solve this in 5.1.1...my current version is 5.0.2 and i cant update it....should i send the 2nd phone to warancy? I also saw that by rooting the phone and deleteing some stuff with file explorer would solve this..is it worth? What should i do? Thanx
Click to expand...
Click to collapse
Don't worry about that. RAM useage should be 85% full in android. With 5.1.1 large games won't reload in memory for no reason, but ram will still be 85% full if it's working properly.

[Completed] Awful Battery life after rooting samsung galaxy s6 on 5.1.1!!!

Hey guys,
i had the official 5.1.1 upgraded with samsung software update in my s6, after rooting with the unikernal root file avaialble for all variants of s6 running 5.1.1 from androidhow.com
even though root process went smooth, i am facing 2 major issues,
1. battery life i awful*, it gets discharged in 3 - 4 hours of normal usage.
2. a message on boot screen "kernal is not seandroid enforcing (this message would have meant nothing for me if i had no issues with my fone, i am 1 of those unlucky users who has got a faulty s6 with both front and back cameras having issues, back is fixed, and now front camera is remaining, the samsung sevice centre close to me didnt have the module, now with this message appearing on top, i cannot give it there as they can easily understand i have rooted my phone**)
does any1 know how to solve these issues??
Note:
* i have no deep sleep issues, checked and confirmed.
** my knox were already tripped, but the service centre close to mine didnt figure it out as i requested them to change the hardware only and not to touch my software. but with this red message, one doesnt have to get into download mode to see it.!!
nin3rules said:
Hey guys,
i had the official 5.1.1 upgraded with samsung software update in my s6, after rooting with the unikernal root file avaialble for all variants of s6 running 5.1.1 from androidhow.com
even though root process went smooth, i am facing 2 major issues,
1. battery life i awful*, it gets discharged in 3 - 4 hours of normal usage.
2. a message on boot screen "kernal is not seandroid enforcing (this message would have meant nothing for me if i had no issues with my fone, i am 1 of those unlucky users who has got a faulty s6 with both front and back cameras having issues, back is fixed, and now front camera is remaining, the samsung sevice centre close to me didnt have the module, now with this message appearing on top, i cannot give it there as they can easily understand i have rooted my phone**)
does any1 know how to solve these issues??
Note:
* i have no deep sleep issues, checked and confirmed.
** my knox were already tripped, but the service centre close to mine didnt figure it out as i requested them to change the hardware only and not to touch my software. but with this red message, one doesnt have to get into download mode to see it.!!
Click to expand...
Click to collapse
Hello and thank you for using XDA Assist.
Sorry to hear about your trouble but fortunately there is an XDA area dedicated to the Samsung Galaxy S6 at http://forum.xda-developers.com/galaxy-s6 . I suggest you post your question with all relevant details in the friendly Q&A forum there at http://forum.xda-developers.com/galaxy-s6/help where the experts familiar with your device will be best able to guide you.
Good Luck!

Screen Flickering

Whenever I decrease my phone's brightness to the lowest, i can see some flickering below my phone's display. Does anyone here experience the same issue/ have a fix for this?
j7 flicker at low brightness
Whenever i face low the brightness of my j7 below 15% it started to flicker...
Please help and tell is it problem with the software or hardware.
I tried safemood but it still flicker
I also tried factory reset but still flicker
What should i do now?
I am having flickering problem in my j7,
When i am doing completely brightness low then it starting flickering... I have done data reset.. Wipe data reset but it's not work.. Please help me...
My Gmail is.... [email protected]
Its happend because of you pluggrd your phone with other chargers (volatage variation), once its happen can't do anything have to change full display. if your phone under warranty then goto near samsung care
Warranty is over and still you dont want to change display ?? Then slightly increase the brightness till the flickering is over and use bluelight filter app.
My j7 have problem.Is there a solution to this problem.
Oğuzhan1907 said:
My j7 have problem.Is there a solution to this problem.
Click to expand...
Click to collapse
No , you will need to replace your screen to fix this problem
messi2050 said:
No , you will need to replace your screen to fix this problem
Click to expand...
Click to collapse
Thanks
I also have this issue on my j7... sometimes. It doesn't seem to be a constant issue for me, just occasionally. I currently have it at the lowest brightness with no problem. Another symptom of this bug is a flash of pink when I lock the device.
I was also facing the similar issue and my phone is under warranty. I went to Service Center and told them that the issue keeps happening after New version update. They said it's a defect in my display in Samsung J7 and they agreed that they will replace display with free of cost since my phone is under warranty. Thanks to Samsung.
I am also having the same issue in my Samsung j7 phone.i am using ooriginal samsung charger.then how do I get this problem .plz help regarding this issue. I bought this 8months back only. Can I go Samsung care
Kwa nn mwanga wa cm yangu samsung j7 unacheza cheza chini ya kioo
uow
yes dude
My one is also. I updated to Android 6(Officially ask) Then After 2 weeks Its came to picture. I feel its come with update otherwise no volatage damaged. Why because I used original one only. And use with very carefully.
I have also same problem please tell me some solution for it
I have also this problem. how to fix it guys?
Try downgrading to lolipop
Ps:Not tested by me just heard this
Yes me 2
Same problem!!!!Please someone help
Whenever I decrease my phone's brightness to the lowest, i can see some flickering below my phone's display. Does anyone here experience the same issue/ have a fix for this?
Go to customer care
There is no way you could fix this.. It is a hardware problem. They dont check if you tripped knox or something, at least in my case they didn't. Because it is a hardware problem.
---------- Post added at 04:28 PM ---------- Previous post was at 04:23 PM ----------
And also who thinks it is their fault, it's not. It is samsung's fault. Whole j7 series has faulty display like note 7 battery.

Note Edge overheating .

Hey guys ! I just recently bought a note edge with known history as it belonged to a friend . It's the international SM- N915F edition which is updated to marshmallow 6.0.1 . Stock original firmware . So the phone I noticed begins heating up with wifi . Just normal use would see the screen warming up and the metal rail and the back . However when the wifi is turned off , it's cool as ice . I checked with mobile data on and still no signs of heat . It heats up with wifi usage .
Did a factory reset , got a new battery , has no rogue apps whatsoever . Help needed as I really need this phone to work and pay off for its price I paid . Cheers .
Hamss said:
Hey guys ! I just recently bought a note edge with known history as it belonged to a friend . It's the international SM- N915F edition which is updated to marshmallow 6.0.1 . Stock original firmware . So the phone I noticed begins heating up with wifi . Just normal use would see the screen warming up and the metal rail and the back . However when the wifi is turned off , it's cool as ice . I checked with mobile data on and still no signs of heat . It heats up with wifi usage .
Did a factory reset , got a new battery , has no rogue apps whatsoever . Help needed as I really need this phone to work and pay off for its price I paid . Cheers .
Click to expand...
Click to collapse
Perhaps some app is constantly using WiFi or WiFi is continuously scanning for access points
My Note edge always used to get hot (65-70C) with screen on. But underclocking solved my issue, only 45C with screen on.
peanuts94 said:
Perhaps some app is constantly using WiFi or WiFi is continuously scanning for access points
My Note edge always used to get hot (65-70C) with screen on. But underclocking solved my issue, only 45C with screen on.
Click to expand...
Click to collapse
The one thing I haven't tried is reflashing it . And trying lollipop if that didn't work . I don't think it's a CPU issue as when wifi is off , I could run plenty of apps without the slightest bit of heating up at all .
Hamss said:
The one thing I haven't tried is reflashing it . And trying lollipop if that didn't work . I don't think it's a CPU issue as when wifi is off , I could run plenty of apps without the slightest bit of heating up at all .
Click to expand...
Click to collapse
I don't have evidence to back this up, but my intuition is that changing the battery may help
I had the same problem
I reimaged clean with
https://forum.xda-developers.com/no...ip-unofficial-lineage-15-1-rom-tblte-t3739646
With latest build! https://basketbuild.com/devs/ripee/tblte
Works much cooler.

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