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[Q] Software Issue, Help?

Hey fellow xda members! I've had my oneplus for probably a couple of weeks now and have loved it until this issue I'm having since the 4.4.4 update. So, it all started after the update the phone rebooted and I kept getting messages saying unfortunately cm logger has stopped. Same with the calender app which now force closes every time I go to open it. Upon the issues surfacing first thing I try is to uninstall and reinstall updates on the apps for the calendar which didn't resolve this issue so currently I just have it disabled. After that I decided well if I have to I will just do a factory reset. To my surprise I actually am unable to do a factory reset and just says it fails part way in. Hopefully some people around the forum with more cyanogen knowledge than myself can help me out! Ticket is already submitted to customer support but just want to attempt asking here as well in case it is something anyone can help me with. Feel free to leave suggestions to try I am willing to do anything to help it. Thanks a lot!
I found some information over at the OPO forum but no for sure answers. One idea was to unlock the bootloader because it causes an automatic reset since I can not do one from CM Recovery. Anyone feel free to comment on if this would work.
Sincerely,
Jackson
P.S. I am still pretty new to the whole modding of android devices and may not know common practices known by most people on the forum so feel free to add a little more description with a potential fix)

StorTre said:
Hey fellow xda members! I've had my oneplus for probably a couple of weeks now and have loved it until this issue I'm having since the 4.4.4 update. So, it all started after the update the phone rebooted and I kept getting messages saying unfortunately cm logger has stopped. Same with the calender app which now force closes every time I go to open it. Upon the issues surfacing first thing I try is to uninstall and reinstall updates on the apps for the calendar which didn't resolve this issue so currently I just have it disabled. After that I decided well if I have to I will just do a factory reset. To my surprise I actually am unable to do a factory reset and just says it fails part way in. Hopefully some people around the forum with more cyanogen knowledge than myself can help me out! Ticket is already submitted to customer support but just want to attempt asking here as well in case it is something anyone can help me with. Feel free to leave suggestions to try I am willing to do anything to help it. Thanks a lot!
I found some information over at the OPO forum but no for sure answers. One idea was to unlock the bootloader because it causes an automatic reset since I can not do one from CM Recovery. Anyone feel free to comment on if this would work.
Sincerely,
Jackson
P.S. I am still pretty new to the whole modding of android devices and may not know common practices known by most people on the forum so feel free to add a little more description with a potential fix)
Click to expand...
Click to collapse
If your phone is acting up and ready to wipe everything ..Just go to settings..back up and reset..It will erase all..like you just bought the phone..Make sure you back up your fules or what not that you need..

Thanks for the reply but my issue is, I actually can't factory reset it because I receive an issue/error whenever I attempt it.
Sent from my A0001 using XDA Free mobile app

stock recovery
StorTre said:
Thanks for the reply but my issue is, I actually can't factory reset it because I receive an issue/error whenever I attempt it.
Sent from my A0001 using XDA Free mobile app[/QUO
what kind of error?..If it wont let you do factory reset while the phone is on Do it thru stock recovery..Turn your phone off..Hold power+ volume up. and do it form there..use the volume key to navigate. data factory reset.. you can wipe cache too..
Click to expand...
Click to collapse

Unlock the bootloader, this will reset the phone like its new again
This will also make things easy if you ever decide to root, and you can also flash twrp recovery
One thing to note, this is important, your SD storage will also be erased, so move any data from it to a PC or Google drive etc.
Bootloader unlock is your best bet, this will help your situation in more ways than one.
There's plenty of guides in one plus forum.

racky29 said:
Unlock the bootloader, this will reset the phone like its new again
This will also make things easy if you ever decide to root, and you can also flash twrp recovery
One thing to note, this is important, your SD storage will also be erased, so move any data from it to a PC or Google drive etc.
Bootloader unlock is your best bet, this will help your situation in more ways than one.
There's plenty of guides in one plus forum.
Click to expand...
Click to collapse
Do you realise you're replying to a thread that's a year old?

[Completed] [Q] Is there any way to find from which app the threat is coming from…?

Hey guys,
I have an issue with my Xperia Z2 some months now and nothing that Xperia’s Care employee told me helped.
Issue: The device doesn’t ask me for the PIN code, something that should does, since I haven’t disable it. As a result I don’t have any signal.
(I have already try to change the SIM but nothing changed.)
(I have already repair my software by PC Companion, something that works, but when I restore my Back-up the same story begins.)
Is there any way to find from which app the threat is coming from…?
Thanks in advance.

Hi, thank you for using XDA Assist. You could try using some anti-virus apps from the play store. But it's probably best to just flash the factory firmware and start over, don't restore your backup. For help see this, http://forum.xda-developers.com/showthread.php?t=2759934

Thread closed.

[Completed] chinese brand Jiayu J2 phone gets restarted over and again after due to malware

hi,
i have Jiayu J2 handset. Initially some Chinese apps came from nowhere and slow down my phone. It took few days and my phone started restarting again and again. Now I am unable to factory reset because when I press factory reset, nothing happens. I tried few good antivirus but nothing recovered. One of the anti virus programs say ROM is corrupted. I think I need to install my ROM again. My phone is not Rooted as I could not find a way to root it. Please guide as my phone turns on but after 2 minutes it restarts all by itself again and again.
Please guide for Root and resolve the restart problem.
Kind Regards

Hello,
Welcome to XDA.
I'm not finding anything specific for your device/issue, try posting your issue in the forum linked below.
http://forum.xda-developers.com/android/help
The experts there may be able to help. Good luck.

droidriven said:
hello,
welcome to xda.
I'm not finding anything specific for your device/issue, try posting your issue in the forum linked below.
http://forum.xda-developers.com/android/help
the experts there may be able to help. Good luck.
Click to expand...
Click to collapse
hi, i somehow manage to upgrade my rom and everything is working fine now except the mobile is failed to pick any network signal. Both of my sim card are not working at all. Rest the mobile is working fine. Is there any solution for that? Thank you

usman.buttz said:
hi, i somehow manage to upgrade my rom and everything is working fine now except the mobile is failed to pick any network signal. Both of my sim card are not working at all. Rest the mobile is working fine. Is there any solution for that? Thank you
Click to expand...
Click to collapse
Try setting the Access Point Name(APN) settings to the APNs for your mobile carrier. Do a Google search for:
"APNs for (your carrier)"
Edit the APNs in your network settings and save them then reboot.
Ink'd from my KrAkEn'd S3

[Completed] Super virus?

I need to find the correct forum to post an issue I'm having with a Samsung Galaxy Core Prime (G360T1UVU1AOFA). Could be a general question, who knows. Long story short a customers device had some form of virus labeled with "the FBI" lol so I took the phone figuring I could fix it and return it to him. I flashed the stock rom to the phone via ODIN. it passed and was a success. The reason I didn't try a master reset first was the customer did not know his Gmail PW required to set up the phone after reset. After the flash the device booted like a brand new phone, apps got optimized all that good stuff. Made it through the initial setup WITHOUT requiring the Gmail. About 30 seconds after getting to home screen the virus pop up came back asking for exactly (no tax) 500$ to unlock. Ok awesome... So I then master reset the phone thinking the stock rom that was flashed would have reset the device. Nope. It required me to input the original Gmail used to setup the device. I'm willing to bet an unlocked Samsung bootloader that the virus is still there even after the master reset. What can I do to RESET this phone? I thought a flash was a complete reinstall.

Hello and thank you for using XDA Assist,
please create a thread here:
Samsung Galaxy Core Prime Discussion
The experts there will be hopefully able to help you.
Kind regards
Trafalgar Square
XDA Assist

[Completed] Order of Steps Setting Phone up new GT-I9505

Hi XDA Community!
I can find information to about almost single topic, but the big problem is, i dont know where exactly to start with and the correct order of all of these steps.
What i wanna do is, like on a pc, format the whole phone, delete everything and set up a custom rom and root the phone.
My first step was trying to root it because i dont know if the root is related to the OS or to the phone kernel.....
I tried the CF-Autoroot procedure from XDA-Forum http://forum.xda-developers.com/showthread.php?t=2219803 but i experience the same issue as many other users. When i click start the process starts, but gets stuck immediately when it comes to the imaging step. Then i get no response from my phone or Odin anymore, the bar wont process for hours.
I tried different USB ports, same result. But i can exchange data from phone OS to pc via USB without problems !
So im kind of thrown back now and i dont know what to do or where to start. Can anyone help me ?
5 Years ago i cooked a rom for my Sony Xperia X1 and put it on my phone without any problems lol, and now with Samsung i get only problems.....

XDA Visitor said:
Hi XDA Community!
I can find information to about almost single topic, but the big problem is, i dont know where exactly to start with and the correct order of all of these steps.
What i wanna do is, like on a pc, format the whole phone, delete everything and set up a custom rom and root the phone.
My first step was trying to root it because i dont know if the root is related to the OS or to the phone kernel.....
I tried the CF-Autoroot procedure from XDA-Forum http://forum.xda-developers.com/showthread.php?t=2219803 but i experience the same issue as many other users. When i click start the process starts, but gets stuck immediately when it comes to the imaging step. Then i get no response from my phone or Odin anymore, the bar wont process for hours.
I tried different USB ports, same result. But i can exchange data from phone OS to pc via USB without problems !
So im kind of thrown back now and i dont know what to do or where to start. Can anyone help me ?
5 Years ago i cooked a rom for my Sony Xperia X1 and put it on my phone without any problems lol, and now with Samsung i get only problems.....
Click to expand...
Click to collapse
Hello
Thank you for using XDA Assist.
Please use the below link to register a XDA Account first, prior to start posting and replying onto our forums.
Join the Experts
When you complete your registration, I invite you to post over your request in the below forum as our team of experts there should be able to help you:
Samsung Galaxy S 4 i9500, i9505, i9505G, i9506 > Galaxy S 4 Q&A, Help & Troubleshooting
Best regards and good luck.
.