I see no posts about this with the S6, so I am guessing it's rare. I went to take a pic this morning and noticed a dark spot showing up on the "view finder" (2 dark spots, as I later learned). I wiped the glass over the rear lens to make sure it was clean, but that didn't help. Sure enough, I have dust under the glass. I tried blowing it out with compressed air to no avail. I contemplated getting a replacement piece of glass for $6 on eBay and just removing and cleaning it myself, but nahhhh. I am on day 82 of my "purchase", which was through Costco so it has 90 day no-hassle replacement/return, and was actually a free early upgrade promotion to a Droid Turbo that turned into an S6 after 2 bad Turbos (long story). Anyway, I just decided to replace it with a new S6 which luckily is still on OC3 so I can root and rom it (isn't the newest Verizon S6 firmware still not rooted?). As a bonus, the screen's color conformity on this S6 is definitely better than my last one. I could see green and pink hues on a white image pretty easily, but I can't really see green and pink hues at all with the new S6. Added bonus: 75 fewer days of usage on the battery.
Anyway, just wondering if anyone else has had this problem. For what it's worth, my old S6 camera glass was never quite right - one edge was higher than the rest, like it was tilted. With a couple cases that were supposed to protect the camera glass, mine still rubbed because it protruded out farther than the case. So I'm guessing dust got in due to an improperly installed piece of glass, but I was too lazy to try and fix it. Thank you, Costco, for your 3rd party cellular kiosk and 90 day replacement warranty!
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so i dropped my fuze the other day taking it out of the case and when it hit the ground the cover and battery came off and out. i put it back together to inspect the damage and didnt see anything wrong (i was outside at night in a parking lot). when i got back to my house i looked over the phone again in the light and noticed that it looked like my camera lens was all cracked. it turns out that only the square piece of glass in front of the camera was broken and i peeled it off and the camera seems to work fine without it. does anyone know if this affects the lens at all by being exposed and where i might be able to get another square glass cover??? the original one seemed to be glued down so i dont see why i couldnt glue another thin piece of glass overtop of it???
you can probably check out how thick the glass was and then cut off a small piece and glue it down with a normal glue just so it sticks... it's mostly to protect the lens,
yea it has to be 1 mm at most its really small. i'll take it to a camera shop and see if they have anything i can use to fit in where it was. thanks
i dropped my first fuze from a short distance and that little piece of glass broke around the sides. i think its just a noise filter. the camera still worked but there was alot of extra noise which almost seemed to pulse on the image. im taking better care of my replacement fuze.
did att give you a new replacement for free? i think i am just going to hold on to this one and flash it a few times until the fortress comes out sometime at the end of the summer.
picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
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100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
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this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?
I bought an HTC Evo 4G LTE on Friday along with a screen protector and a case. Anyway, I'm no good at putting on the screen protectors, so I asked the phone guy at best buy to put it on. Fast forward to this evening and I noticed what appeared to be 3 small specks of dust that got under the protector, with a larger one. As I was inspecting them, I found that they were actually tiny black circles (think speck of dust size or even dead pixel size). I'm going to be taking the phone back tomorrow for a replacement, but in the meantime, I'm curious what these are? I've done a lot of googling and the closest two pieces of information I've been able to find say they are either dead pixels because they are about the right size and show up best against a white background, or that they are moisture damage.
The question is, which seems most likely? Can dead pixels manifest themselves as circles rather than squares? And also could moisture damage be so minimal that only four little spots appeared? I should point out that the screen protector was the variety that uses a liquid sprayed on the phone to ensure a good clean overlay on the screen, and also that the salesperson used some blasts of compressed air directly on the screen to try and clean it before applying the protector (I've heard thats a big no-no).
I had a similar problem once with a no name chinese tab.
I noticed a bunch of black spots (square) the size of dead pixels all over the screen. I removed the protector and wiped the screen clean. It was tiny specks of dust indeed.
While blowing hot air onto the screen is a big NO-NO, IMO blowing compressed air wouldn't cause damage. Its the heat that damages the LCDs.
Curious how specks of dust would produce that effect, considering they are not uniformly shaped. Anyway, I've got my fingers crossed now that the problem really is dust rather than a bad screen, since I would hate to start this new phone off the same way I started my last one (returned for defective hardware / software 3 times in 3 months).
Thanks for the input and I'll be sure to post up the results tomorrow when I take the phone into the store. I've already discussed it with the store and since the salesperson was the one who installed the protector, if it turns out to be dust, they will replace the $25 protector free.
Turns out it was dust, or some other contamination, but it was UNDER the screen so that, while you could see them with the phone turned off, you couldn't get at them in any way. Home now with a replacement phone, but as my first experience with HTC, I'm not super impressed...
Hi,
first of all i will start with saying that I suppose I am not entitled to the official samsung warranty or customer service, as i bought my phone form ebay (unlocked version, shipped from Hong Kong). Unfortunately in my absence my younger brother managed to lightly scratch the screen when he was playing with it, he got scared and tried to get rid of the scratch by rubbing it with toothpaste (it's something he read on the internet, supposedly it was supposed to "polish" the light scratches and get rid of them). Of course it didn't work, and just made it worse. In fact it created a dull, round spot on the screen just where the scratch is, it was hard to clean and attracted moisture easily, moreover when screen was on you could notice a grainy/greasy spot. I guessed, that the toothpaste must've removed the oleophobic coating on the screen, so I thought i will buy a oleohobic coating kit, which i did. I went to Amazon and order the Crystalusion Liquid Glass, praying for it to fix it. After application it restored the hydro/oleophobic properties in that spot, and made it smooth just like the rest of the screen. Unfortunately the grainy/greasy effect while screen is on remained, and under direct light you can still see the dull spot, so i guess apart of removing the coating, he must've sanded the glass underneath it. I am thinking of putting a second layer of that liquid glass thingy, hoping it will fill the sanded pores, and smoothen the glass even more, maybe it will do the trick. It's not something that disturbs the every day usage, but i just cant get over the effect on the screen when its on .. and just the knowledge of not having a perfect, beautiful infinity display just after 3 weeks of having the phone is making me cry. And yes, I know i could use a screen protector .. I've tried those, and none of them suited me, first (samsung original) was not compatible with the case, and next two (wet application) ruined the screen quality (created that mentioned greasy/grainy effect on the entire screen), and after all the TGP reviews I decide just not to waste money on them, so i decided to go naked screen+case ... Do you think there any hope for me? Any ideas on how to fix it, or if it is even possible? Do You think that i can contact Samsung with a device bought on ebay? I will be grateful for any answer, and sorry if this is not the right place for this kind of thread.
Well it won't be covered udner warranty because it's damage caused by you. It's not a faulty product.
But you can maybe have it repaired by Samsung. They can replace the display with a new one. But this is quite expensive.
Putting a screen protector on might help mask the marks on the screen and make them less noticeable.
Hi guys. I'm having problems with my P10. I have bought a second-hand P10, 6 months old and in mint condition. I removed the factory plastic film and put a tempered glass on. The next day I noticed that i see white digitizer lines and discoloration around the touched area even on light presses. I have removed the glass and after about 15 minutes without the display protector, the things returned to normal. I put this down to poor protector quality. I used it like that for 2 days, with no issues. Then, I decided to put a new plastic film to avoid accidental scratches. After only 10 minutes, to my surprise, I noticed the same distortions on the display. Upon googling for a bit, I learnt that my phone may be suffering from static electricity problem. Is this correct, and if so, do I RMA? The display distortions from the electricity are most noticable when you try to remove the plastic film looking at the display at the same time.... After the removal, the things seem to stabilize.... Any suggestions welcome. (if important, both the plastic film and the glass were no name products)
iwcham1979 said:
Hi guys. I'm having problems with my P10. I have bought a second-hand P10, 6 months old and in mint condition. I removed the factory plastic film and put a tempered glass on. The next day I noticed that i see white digitizer lines and discoloration around the touched area even on light presses. I have removed the glass and after about 15 minutes without the display protector, the things returned to normal. I put this down to poor protector quality. I used it like that for 2 days, with no issues. Then, I decided to put a new plastic film to avoid accidental scratches. After only 10 minutes, to my surprise, I noticed the same distortions on the display. Upon googling for a bit, I learnt that my phone may be suffering from static electricity problem. Is this correct, and if so, do I RMA? The display distortions from the electricity are most noticable when you try to remove the plastic film looking at the display at the same time.... After the removal, the things seem to stabilize.... Any suggestions welcome. (if important, both the plastic film and the glass were no name products)
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One thing I Iforgot to mention, the phone is from an early batch and without an oleophpobic coating....
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