Screen ruined .. is there hope for me? - Samsung Galaxy S8+ Questions & Answers

Hi,
first of all i will start with saying that I suppose I am not entitled to the official samsung warranty or customer service, as i bought my phone form ebay (unlocked version, shipped from Hong Kong). Unfortunately in my absence my younger brother managed to lightly scratch the screen when he was playing with it, he got scared and tried to get rid of the scratch by rubbing it with toothpaste (it's something he read on the internet, supposedly it was supposed to "polish" the light scratches and get rid of them). Of course it didn't work, and just made it worse. In fact it created a dull, round spot on the screen just where the scratch is, it was hard to clean and attracted moisture easily, moreover when screen was on you could notice a grainy/greasy spot. I guessed, that the toothpaste must've removed the oleophobic coating on the screen, so I thought i will buy a oleohobic coating kit, which i did. I went to Amazon and order the Crystalusion Liquid Glass, praying for it to fix it. After application it restored the hydro/oleophobic properties in that spot, and made it smooth just like the rest of the screen. Unfortunately the grainy/greasy effect while screen is on remained, and under direct light you can still see the dull spot, so i guess apart of removing the coating, he must've sanded the glass underneath it. I am thinking of putting a second layer of that liquid glass thingy, hoping it will fill the sanded pores, and smoothen the glass even more, maybe it will do the trick. It's not something that disturbs the every day usage, but i just cant get over the effect on the screen when its on .. and just the knowledge of not having a perfect, beautiful infinity display just after 3 weeks of having the phone is making me cry. And yes, I know i could use a screen protector .. I've tried those, and none of them suited me, first (samsung original) was not compatible with the case, and next two (wet application) ruined the screen quality (created that mentioned greasy/grainy effect on the entire screen), and after all the TGP reviews I decide just not to waste money on them, so i decided to go naked screen+case ... Do you think there any hope for me? Any ideas on how to fix it, or if it is even possible? Do You think that i can contact Samsung with a device bought on ebay? I will be grateful for any answer, and sorry if this is not the right place for this kind of thread.

Well it won't be covered udner warranty because it's damage caused by you. It's not a faulty product.
But you can maybe have it repaired by Samsung. They can replace the display with a new one. But this is quite expensive.
Putting a screen protector on might help mask the marks on the screen and make them less noticeable.

Related

This must happen with other pdas... screen issue

I am experiancing some problems!
basically I think the manufacturer installed protective screen has come loose from the hard sensor (due to use?) and so the stylus is pushing on an air bubble, and with the software keyboard (virtual keyboard) the wrong buttons are getting pressed.
I dont know whether to cut out that layer with a scalpel (carefully) and use normal screen protectors that stick properly ... has anyone done this before?
Maybe you could apply heat to it to tighten it or something I dont know so I need help!
My phone is an alpine (xda2i) but other pdas must be having the same issue?
is it ok to cut the initial plastic screen that comes integrated with the xda?
Just make sure it is actually a protective screen and not the digitizer (the membrane that makes it touch screen and sits on the LCD) that your cutting away.
with a protective skin there should be no need to cut anything... I honestly think your talking about the digitizer - in which case take to a mobile phone specialist and they could heat sync it for you.
To check whether it is the digitizer or the crappy screen protector, you should be able to see the edge of the layer at the side, especially manufacturer orginial screen protector, they are really crappy. You should be able to seperate the layer (from the edge) with something pointy (e.g. a needle), and then peel it off from there.
If you didn't see any distinguishable edge at the edge of the screen, chances are you should not do anything yourself.
Jonjamesm said:
Just make sure it is actually a protective screen and not the digitizer (the membrane that makes it touch screen and sits on the LCD) that your cutting away.
with a protective skin there should be no need to cut anything... I honestly think your talking about the digitizer - in which case take to a mobile phone specialist and they could heat sync it for you.
Click to expand...
Click to collapse
Thanks for the responses!!!
I have a feeling that it is what you are referring to as a digitizer. Do most of the mobile phone shops do this heat option? as after googling it, not much comes up, or is it referred to under a different terminology,
thanks in advance!
Rob
If your UK based you can find out more about them from apex laptops, google them...
I'm in Edinburgh, and it took me a while before I found someone willing to replace the digitizer.
This is not a common thing - but I think with the introduction of the iphone the markets for heat syncing will go up, I suggest freeing up an afternoon and go to some of those dodgy shops that offer the unlocking service, also some computer repair shop technicians might be confident in doing something of this nature.
Happy hunting!...
JJ McG.
thanks for your help
whatever you do dont approach o2. they are ridiculous, they want to charge 350 dollars to peel off the old one and put a new on one. search ebay and you will find digitizres with screwdriver and peeling, firming tool for 15 dollars plus postage.
o2's repair guys say it "original" spares which make it so expensive....
right...........
rang up
rang up a couple of shops one doesn't do heat sync and the other does but the machines bust, he started talking about soldering etc...(does that sound like it?) but when i re-described the problem he started talking about 50 60 quid for a new screen! which I am not prepared to pay for the relatively minor problem
How is a digitiser different from a normal screen protector anyway?
(placing a normal protector on top of it sort of helped reduce the problems because it applied a little firmness over the offending area....)
O.k the digitizer is not a screen protector. The Digitizer is a membrane that sits atop the LCD.
Note: that the LCD is not a touch screen and the only thing making your device a touch sensitive is this digitizer
digitizers can be pricey, but the reason your guy is costing it at 50 - 60 quid is because he is the middle man and needs to make a profit. You can find digitizers from apex laptops or GPS midlands (links below) and buy them at trade prices
http://www.gpsmidlands.co.uk/index.php?menu=Home
http://www.apexlaptops.co.uk/touchscreens.htm
Dependant on your device will depend on the price.
My guy asked for 10 pounds to replace my screen, which I thought was more than reasonable because if he broke the LCD whilst replacing the digitizer (which he did) he was liable to replace it. Make sure that your guy will do this.
hope this helps.
after googling...
After googling for a bit, I came across someone who had these sort of problems with their own pda
http://jamescrisp.blogspot.com/2007/05/fixing-palm-treos-digitizer-touch.html
it seems that dirt stuck under the sides can cause the same kinds of problems,
after running a bit of paper under the corners of the screen I have found some interesting results, the problems I have have changed slightly and seem to rectify temporarily when I press down (rub down) on the screen...
so I might look at taking it apart with some tools off ebay or something and giving it a good clean... any recommendations on how to strip down and clean an Alpine....? actually I'll repost that in the aline forum if there isn't already a post there....
hope your confident in doing so - I'd take it to a shop if it pisses you off that much - taking it a part and cleaning might end up with you just having a big screen phone with no touch pad...
Up to you, hope your successful

The Diamond screen-protector

Ok, i've had a problem with it, first i removed the protector that was as large as the device and made the screen very ugly, then i got the one from the box and putted it on, every air-bulb was gone when i kept rubbing etc.
1 stayed, under that bulb there was something white, i found out it was a 'piece' of dust.
It was kind of annoying so i removed the screen-protector, now when im trying to put it on i get lots of 'dust-bubbles',
Anyone has an idea of how to do it or should i just leave my diamond without the screen protector?
Protection
Personally i prefer to have a screenprotecter on my device. I can recommend invisible shield. its very durable and will not be scratched. check it out on www.zagg.com
If you remove the protector, then there will alway be dust next time, because the dust get stuck to the protector glue. (I have also remove mine several times)
I have tried zagg, but I can't recommend it. It is a little sticky (which they also says on their homepage) and I don't like that. The floating feeling is gone. It is also not that invisible.
I have selected to buy a new original protector, and will use that.
The trick to get it on without bobbles is to start on the long edge and then slowly add it. (Keep the 'paper' on as long a possible).
(Michael
willyy1991 said:
Ok, i've had a problem with it, first i removed the protector that was as large as the device and made the screen very ugly, then i got the one from the box and putted it on, every air-bulb was gone when i kept rubbing etc.
1 stayed, under that bulb there was something white, i found out it was a 'piece' of dust.
It was kind of annoying so i removed the screen-protector, now when im trying to put it on i get lots of 'dust-bubbles',
Anyone has an idea of how to do it or should i just leave my diamond without the screen protector?
Click to expand...
Click to collapse
The original is washable. Wash it and dry it with a paper towel that sucks in the water bubbles, wipe dry and clean your screen and reapply it.
By the way, this goes to Accessories forum.
mhfalken said:
If you remove the protector, then there will alway be dust next time, because the dust get stuck to the protector glue. (I have also remove mine several times)
I have tried zagg, but I can't recommend it. It is a little sticky (which they also says on their homepage) and I don't like that. The floating feeling is gone. It is also not that invisible.
I have selected to buy a new original protector, and will use that.
The trick to get it on without bobbles is to start on the long edge and then slowly add it. (Keep the 'paper' on as long a possible).
(Michael
Click to expand...
Click to collapse
Where can you buy a new one, i need it really fast because my phone is without protection right now and no i am affraid of pressing it to hard to leave a permanent mark..
tnyynt said:
The original is washable. Wash it and dry it with a paper towel that sucks in the water bubbles, wipe dry and clean your screen and reapply it.
By the way, this goes to Accessories forum.
Click to expand...
Click to collapse
I did this and the dust keeps coming at the protector and my phone and there will be bubles because the dust gives it a 'height-problem'..
I bought invisible shield for mine, its pretty nice after say 4 days from install.
For first 2 days it might seem really bad but it gets much better.
I somehow scratched it without even noticing it, so I sent picture to zagg and they sent me new one. Even though scratch was very minor.
mhf
hi. this my first post on this web site
excuse me for my bad english
i have a diamond and i remove orginal screen protecter because i write sms with letter recorgnizer and the area that i write words on the screen become white and scratch. i remove orginal and buy a new one that for iphone. i cut it for my phone size and apply it. its sooo much stiky and i have a problem like orginal one.i wnat to remove it and when i do it a tiny layer of glue stand on my diamond screen. i can't clean it. and it give a bad scene to my diamond.
what's your idea. i give u a pichture from my diamond screen.
Perhaps you could use isopropyl alcohol, usually it will remove glue without damaging the plastics surface (in that case: your display). DON'T USE nail polish remover, acetone or even benzine, it will remove the glue too - but your display would look "milky". You can get isopropyl alcohol at the pharmacy.
Tell us if that helped you
mhf said:
hi. this my first post on this web site
excuse me for my bad english
i have a diamond and i remove orginal screen protecter because i write sms with letter recorgnizer and the area that i write words on the screen become white and scratch. i remove orginal and buy a new one that for iphone. i cut it for my phone size and apply it. its sooo much stiky and i have a problem like orginal one.i wnat to remove it and when i do it a tiny layer of glue stand on my diamond screen. i can't clean it. and it give a bad scene to my diamond.
what's your idea. i give u a pichture from my diamond screen.
Click to expand...
Click to collapse
You might be interested in this thread: http://forum.xda-developers.com/showthread.php?t=421229
I didn't get a screen protector with mine... I mean, I had a shipment protector with a little tab for peeling off, but nothing came with it for long term use. It's a Sprint, did they just not include one?
the exim screen protector is very good and smooth
I always use the Brando screenprotectors. See their online shop. They ship worldwide for only $ 3,00 shippingcosts.
It is very easy to install, easy to clean, 100% garanteed scratch free and very durable.
iixnullxii said:
I didn't get a screen protector with mine... I mean, I had a shipment protector with a little tab for peeling off, but nothing came with it for long term use. It's a Sprint, did they just not include one?
Click to expand...
Click to collapse
I've got a Sprint Diamond too, and didn't think I got a protector either, but it was in the separate bag that has the manuals. It should have come with one...Wish it woulda come with an extra one too, oh well.
I had the same problem with misalignment and dust bubbles with the HTC protector on my first few tries...i did however fix the problem...
Take the protector off and clean off the phone...use a microfiber cloth to get all the dust and oil off...after its super clean...take the protector and wash it off with some mild soap...rub the soap in with your fingers and get it clean. Be sure to note which side is down. After its clean, hold it around the edges and let the water bead off...i blew on the protector to get residual water off...some water is ok...actually helps with the install...the basically carefully apply it still holding the sides making sure not to leave finger prints. Start from the top and work your way down... i used a credit card pushed against the microfiber cloth to squeegie the protector down...be carefull with the few drops of water. After you have it down...there might be little bubbles or what looks like water spots where water is trapped under the screen...dont worry...just use your phone and leave it alone. Once it heats up from the excessive phone use it will start to dry up and the protector will come out very nice and smooth. Mine is flawless and i did the wash with soap apply and remove at least 3 or 4 times to get it right...Just be patient
I use screen protector from martinfields, what do you say about, anyone have one??
I think the best in market
My HTC one got a nasty scratch in it last week, so I ordered a Martin Fields.
It arrived this morning and I've got it on without any problems. So far I've noticed:
- It's not a perfect fit like the HTC one was. The hole for the speaker at the top is larger than the hole in the phone. It's not bad though.
- The visibility of the screen does seem better than the HTC protector, but I don't know if it's just the placebo effect of having a more expensive protector.
- It was _easy_ to put on, no bubbles at all
- The protector for the bottom buttons is awful. The circle is just the right size to completely hinder using the touch wheel and it's obvious that you've got a piece of plastic on there.
- It seems smoother than the original HTC one when using the stylus.
So far I'm impressed with it. I didn't bother with the camera hole or bottom hard buttons. The in box HTC one was fine for me, but when I got a scratch on it (my stylus somehow developed a sharp edge), it annoyed me.
I'm using the one supplied as standard with a uk CompactIV and it's great- you can hardly tell it's thereand the sensitivity seems fine.
I have 24 diamond screen protectors. Because i bought 24 diamonds and sold them all without screen protectors so i am sorted untill i buy another phone.
After using the martin fields one for a couple of days, I think it's great.
The screen looks much brighter and clearer through it (I thought the HTC one was great, but I do notice the difference). Plus the smoothness is brilliant, theres pretty much no friction for the stylus or fingers
where can i purchase the htc screen protector? the original that comes in the box...

Best Scratch Guards: Best Skins Ever vs Invisible Shields vs Ghost Armor vs Body Guar

Every gadget owner loves their devices be it Cell Phones, Laptops, GPS, Gaming Consoles, etc. and would never want our devices to get scratchy, dirtily, peel off or loose their color and shine. For this some of us freaks keep cleaning out devices or cover them with cheap looking low quality plastic guard just to see it getting peeled off soon and getting all scratches just to buy another one in few weeks. This is because many of us are unaware of some of the finest Body Scratch Guards which themselves can never attain a scratch.
Yes, that’s true and this article is about Top 4 Body Guards covering not just the screen but the complete body of your device, that I came across. I’ll just be giving my honest reviews about all four of them and leave the rest on you to decide which you prefer.
you can find the comparison here:
http://winmo.techparaiso.com/best-s...isible-shields-vs-ghost-armor-vs-body-guardz/
Well based on peoples experience here....http://forum.xda-developers.com/showthread.php?t=398021
I can safely say Invisible shield is not a good solution. Generally anything that adheres to your device runs the risk that your finish will lift off if you ever decide to remove the shield.
band27 said:
Well based on peoples experience here....http://forum.xda-developers.com/showthread.php?t=398021
I can safely say Invisible shield is not a good solution. Generally anything that adheres to your device runs the risk that your finish will lift off if you ever decide to remove the shield.
Click to expand...
Click to collapse
i would still like to see some screenshots of bestskinsever for diamond as nothing is available anywhere.
want the best protector? Buy a psp HORI Protector, cut to size. 100% invisible and only a knife will scratch it. 2 for .99 on ebay
I'd also love to hear people experience with Best Skins Ever. I'm a sucker and always buy the zagg.com stuff, price = quality after all... but would be willing to grab a BSE skin based on peoples reviews, as the markup on zagg.com is ridiculous.
One thing, I dislike with the zagg.com skins is, after a while the protector appears as if it has a gasoline like stain in the middle of it, symmetrical to about half an inch away from the edge of the screen on all sides. So basically a mini rectangle on the inner portion of the display. Any else experience this? and does the BSE have this tendency?
P.S. Don't forget BodyGuardz
I've been using Invisible shield by Zagg since I bought my Diamond and I completly agree with Lokosis. I also feel the corners are becoming a bit rough, it looks like someone can just pull it off.
* Doesn't fit into my HTC pouch anymore (see picture attached).
* Attracts a lot of dust.
* Don't need a bulky case anymore.
* Gives the back cover a shiny effect.
well yesterday i received my best skins for diamond. i must say delivery was really fast but a little disappointed. i'll tell you why later.
also i'll be posting the pics of my diamond soon.
I bought a full cover from invisible shield about a week and a half ago but am still waiting for it to be shipped to me since I live in Australia and there is not stock here.
Didn't realize there was a cheaper alternate to it. I've got to say I'm a bit worried after just reading that post that says it can damage the screen when you remove it after a while...but hopefully I will never have to remove it
AdamHC said:
I bought a full cover from invisible shield about a week and a half ago but am still waiting for it to be shipped to me since I live in Australia and there is not stock here.
Didn't realize there was a cheaper alternate to it. I've got to say I'm a bit worried after just reading that post that says it can damage the screen when you remove it after a while...but hopefully I will never have to remove it
Click to expand...
Click to collapse
nothing to wory dude. even i first bought IS and den after an hour got to know about BSE so i ordered that too. i'd a talk with IS ppl and they say that when i receive the item, then i should take out the screen guard, put it in envelope and send it back to there address. thats it. they said they dont need the box of spray or anything. just the invisible shield in an envelope. and as soon as they receive it, they'll refund you the money. sending it back in envelope is much cheeper and you save alot. so order BSE now and wait for IS to arrive and send it back
invisible? are you blind?
Well, it's a good screen protector, but it's definitely not invisible...
Are you blind guys?
I just got the screen one and not the whole case skin because I own an o2 Ignito which has a lovely-grippy-rubber-feeling-matt-black back cover, although it is not as sexy as the standard Diamond my wife has.
I was honestly quite disappointed because it is expensive and honestly looks crap compared to cheaper alternatives.
Have you ever tried Vikuiti by 3M guys?
I have it on my Orbit (it's a PSP screen protector, I opened the Orbit and cut the film on the proper size of the display, once re-assembled you can't see any edge at all) it's impossible to leave fingerprints and it is anti-reflection.
The Diamond one is gloss finishing instead, it costs € 8 on eBay (german seller but ships worldwide)
The invisible shield finally arrived. It wouldn't stick to my screen...lol
Well it stuck to the screen, just that the edges are supposed to bend and protect the sides too and no matter how long i held the edges in their positions for they would just unpeel themselves after a couple of minutes. Gave up on the screen, the rest all went on easily and without any visible bubble thingies. I'm not sure if I really care enough to get a new screen protector for the screen, I was more worried about the back of the phone to be honest
Still kinda dissapointed that the screen protector ended up failing for me
AdamHC said:
The invisible shield finally arrived. It wouldn't stick to my screen...lol
Well it stuck to the screen, just that the edges are supposed to bend and protect the sides too and no matter how long i held the edges in their positions for they would just unpeel themselves after a couple of minutes. Gave up on the screen, the rest all went on easily and without any visible bubble thingies. I'm not sure if I really care enough to get a new screen protector for the screen, I was more worried about the back of the phone to be honest
Still kinda dissapointed that the screen protector ended up failing for me
Click to expand...
Click to collapse
i really don understand where u guys fail. i understand that d edges don stick up but it takes half an hour effort to do it. its easy but takes times and u constantly hav to make it stick.
rest both BSE and IS are great. the point is to make it wet properly and den apply.
the only issue i had is that the IS solution went in my front camera screen and has made it blurred.
rest both are the same according to me.
also to be noted that you do not need to use IS spray. instead you can even put your IS in soapy solutions and apply it like BSE.
the aim is to 1st attch is properly on front screen. let it dry and then bend the edges.
sunnyin86 said:
i really don understand where u guys fail. i understand that d edges don stick up but it takes half an hour effort to do it. its easy but takes times and u constantly hav to make it stick.
rest both BSE and IS are great. the point is to make it wet properly and den apply.
the only issue i had is that the IS solution went in my front camera screen and has made it blurred.
rest both are the same according to me.
also to be noted that you do not need to use IS spray. instead you can even put your IS in soapy solutions and apply it like BSE.
the aim is to 1st attch is properly on front screen. let it dry and then bend the edges.
Click to expand...
Click to collapse
I used enough of the solution, got it lined up perfectly with the phone. It was the edge bits that have to be bent to protect the sides where I went wrong. Just couldn't get them to stick and stay stuck properly for some reason
AdamHC said:
I used enough of the solution, got it lined up perfectly with the phone. It was the edge bits that have to be bent to protect the sides where I went wrong. Just couldn't get them to stick and stay stuck properly for some reason
Click to expand...
Click to collapse
it takes alot of time for sure. for half an hour i kept trying and thought maybe the adhesive wasnt strong enough. but there are two things, 1st you have to use alot of spray to smoothly allign it on screen and then this excess spray avoids the sides to stick onn. so patience, repeated efforts and only when the solution dries up, that is when it starts to stick onn. very tough for sure but in the end it pays off.
BUT the diff bet IS and BSE is that BSE only covers the screen and does not cover the sides so there is no bending problem like IS.
sunnyin86 said:
it takes alot of time for sure. for half an hour i kept trying and thought maybe the adhesive wasnt strong enough. but there are two things, 1st you have to use alot of spray to smoothly allign it on screen and then this excess spray avoids the sides to stick onn. so patience, repeated efforts and only when the solution dries up, that is when it starts to stick onn. very tough for sure but in the end it pays off.
BUT the diff bet IS and BSE is that BSE only covers the screen and does not cover the sides so there is no bending problem like IS.
Click to expand...
Click to collapse
In that case I think I might buy one of the BSE. I think that trying to protect the sides is simply too much effort and is tedious. Besides that, the sides are fairly scratch resistant and you can't even see those scratches if them do occur without having to look for them anyway. I really think IS should have skipped trying to protect them or made a second piece to go around the outside.
both are sam so betteer to opt for bse. am loving it.
more pros n cons on bse please......
i found that they didn't provide spray bottle....
mygreatdiamond said:
more pros n cons on bse please......
i found that they didn't provide spray bottle....
Click to expand...
Click to collapse
its best not to have spray. as spray gets into front camera and spoils it. best to use simple soap water.
BodyGuardz vs BestSkinsEver
Hello,
Here is my experience. I had a InvisibleSHIELD on my iPod Classic and it was great so I was considering buying one but after reading some of the the feed back it seemed that the product was good but the fit for our diamonds and even the iPhone (which i am now looking for) was not great.
I then heard about BestSkinsEver and because it was so cheap decided to go ahead and try it. I got it over 2 months ago and when I received it I applied it immediately. I have done a few of these so and since I am some what of a perfectionist I applied it to the best I could. It looked OK but after a few weeks the corners started peeling. Also due to the way the backing is placed it puts stress in areas which causes other areas to lift off (this is mostly on the corners). I ended up using a nail clipper to start clipping areas that were peeling off. After about 2 months it started to peal even more so I decided to go back to the reviews and see what was available. After doing some research I decided to go with the 12 piece BodyGuardz. It came in a set of 2 which is nice when i transfer the phone to my wife.
So all of this is to tell you that my first impressions of the BodyGuardz is well as good as I felt when I put the InvisibleSHIELD on my first iPod Classic. For me it did take a while (about 2-3 hours) to apply. This was not done in one sitting but instead because it was a 12 piece I applied each piece with 10 minute intervals allowing for tackiness to set in and so it would be easier to handle as I continued with the many pieces. First major thing I noticed and was really happy about was the BodyGuardz stickiness was considerably more than the BestSkinsEver. It stuck to the corners almost right away. Although throughout the process I did press down on the corners it was quite a bit easier as the BestSkinsEver did not have good stickiness. Also on a side note when i removed the BestSkinsEver it came of like a sticker which i know from my previous iPod is not normal and it usually takes a lot more effort to get it off carefully. Overall I am very happy at my first impressions of the BodyGuardz and the quality of the material seems to be better than the BestSkinsEver. Not to mention the 12 piece may seem like a lot of work but having individual pieces allows for no stress on the film in weird areas allowing it to sit flat with no parts lifting off (so far, i'll update in a month or two). Which is not the same case for the BestSkinsEver and from what I hear the InvisibleSHIELD. Newayz I hope this review helps someone.
Justin
Mr. Makk said:
its best not to have spray. as spray gets into front camera and spoils it. best to use simple soap water.
Click to expand...
Click to collapse
I never sprayed the device only the shield itself. I would not recommend spraying the device. That said I do like the spray on the shield as it is a bit more even but you can use any spray bottle. I got one with Bodyguardz but there was not enough fluid in it so i had to fill it up with my own solution newayz.

[Q] Buffing Out a Scuff On the Screen

Sorry if this is the wrong place to ask...
I received my brand new Nexus S today, but I was disappointed to find a scuff on the screen, even under the protector that was shipped with it. Its small enough I don't want to ship it back, but it is annoying. Its def not a scratch. I've tried screen cleaner and rubbing it really hard, but it doesn't go away. I'm not for sure what kind of screen it is, so does anyone have any tips that won't scratch but might give me a chance to remove it?
It's likely to be a imperfection in the oleophobic coating. Normally it takes a few days and can wear off but you seem to have been unlucky. A way to prove it is to clean the screen well with a microfibre cloth - the scuff should now be almost invisible. If after you've touched the screen a few times it becomes much more obvious the diagnosis is confirmed.
Yeah that sounds exactly like the problem. Unfortunately it didn't get better. Its actually just above the display, closer to the camera and speaker. I was just hoping there was a quick fix to buffering it.

Question Screen De-Lamination: That was Fast!

My Flip 3 is about nine months old. Enclosed are two pictures, one from midnight on July 4, the second from 11:30 the next morning (noon-ish, July 4). The device was left open overnight because I was backing up my files to a USB stick in preparation for Samsung's fix of the screen. You can see the de-lamination of the factory-installed screen protector spread overnight from one-half the screen, across then entire fold-area, to encompass the entire screen, in less than 12 hours. There was no damage to the screen before the de-lamination started two days ago (July 2). The first indication was a tiny spontaneous de-lamination at the far right edge where the screen folds.
The phone is lovingly cared for, never dropped, no tears, no scratches on the protective film, no water exposure, battery-saver (85%) on, slow-chaage always on, etc... The phone is otherwise in "like new" condition. Samsung support recommends a local "UBreakIFix" store for the repair. I'll let you guys know how the repair goes.
So the "cost" for using this phone, so far, is $100 a month. $900 divided by 9 months, before it's now so fragile it can't be safely used. Wow.
That sucks.
Another dropped ball from Samsung.
This was predictable. Samsung exceeded the limits of the plastics and adhesive system. It is a high risk technical venture and they likely will never have the durability most would like.
As long as the screen underneath isn't cracked/loose, it should be fixable by removing the plastic screen protector and applying your own
buru898 said:
As long as the screen underneath isn't cracked/loose, it should be fixable by removing the plastic screen protector and applying your own
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Yeah, the phone is in perfect condition, except for the protected coming off. If it were out of warranty I'd probablly try to fix it myself.
Interestingly, the local Samsung-authorized repair sites near me are taking one look at the phone and saying (even before they look at it), "No, we don't fix those. Check one of the other repair sites.... ." They say they'd need to replace the entire screen, rather than peel/apply a new protector. I'm not sure I'm comfortable with such an involved process being done by "just anybody." This phone is just so intricate it's hard to imagine a local repair store having the experience needed to "cut open the glued bits, avoid cutting the cables, replacing the screen, and gluing everything back together so it's secure and waterproof."
If Samsung has to fix it themselves then if the phone fails again they have no one but themselves to blame.
Does anyone here have experience with Samsung replacing their phone screen?
I took off the original screen protector about 4 weeks ago. It had no damage, but curiosity beat me and I wanted to try the real, naked screen
It felt sooooooo goooood! Smooth, no fingerprints, brighter, touch nav was better, no rainbow effect ect.
Went naked for over 3 weeks and no scratches or anything. But, a couple of days ago I applied myself the whitestone film. Easy to apply and It's better then samsungs.
So, had a nice adventure
I've read in many places that Samsung will honor the warranty even after removing the plastic screen. Double check on that, but I highly recommend replacing it
Had mine for barely a month before I couldn't deal with all the fingerprints and ugly feeling of the screen
YouTube videos are your friend for gauging the difficulty and seeing the process. Helped give me the courage to do it
wpscully said:
Interestingly, the local Samsung-authorized repair sites near me are taking one look at the phone and saying (even before they look at it), "No, we don't fix those. Check one of the other repair sites.... ." They say they'd need to replace the entire screen, rather than peel/apply a new protector. I'm not sure I'm comfortable with such an involved process being done by "just anybody." This phone is just so intricate it's hard to imagine a local repair store having the experience needed to "cut open the glued bits, avoid cutting the cables, replacing the screen, and gluing everything back together so it's secure and waterproof."
If Samsung has to fix it themselves then if the phone fails again they have no one but themselves to blame.
Does anyone here have experience with Samsung replacing their phone screen?
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That should tell you something.
Getting it right on the first or even second shot may prove challenging. Wet apply hydrocell's are relatively easy, one sided adhesive ones like the stock ones are a true pain.
Anyone who has removed the stock protector can tell you the flaw that causes it. They are using a rigid protector with a weak adhesive.
The folding aspect has allowed Samsung to make the process sound much more complex, but it's installing a protector like any other phone. The only difference is taking more care to smooth it into the crease. Let it sit open for a day and try to take it light for the next few. Almost any third-party protector that is decent as a screen protector will work.
The stock protector is poorly designed, but it's not some magical specialty item. It is a slightly nicer version of the film Samsung wraps all their phones with so they look new out of the box.
Screen is fine, right?
Just like peeling off a bandaid IMO. ;-)
I have decided to send the phone back to Samsung for the replacement of the screen protector. They did not require a phone factory reset for this work. I'll report the quality of the repair work when the phone is returned. I'm hoping it will look "factory fresh". But I've also ordered an aftermarket protector in case I need to fix the fix.
wpscully said:
They did not require a phone factory reset for this work.
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They may not have required you to do one, but I hope you did a backup. It doesn't always mean they won't end up doing one, planned or not.
Does anyone have a source to buy a new screen protector that isn't too rigid or thick? There are tons of options online but I'm not finding an OEM option to buy. But it sounds like some of you may have found a better option anyway. Any links would be appreciated!
drosenau said:
Does anyone have a source to buy a new screen protector that isn't too rigid or thick? There are tons of options online but I'm not finding an OEM option to buy. But it sounds like some of you may have found a better option anyway. Any links would be appreciated!
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I've used Skinomi since my Pixel 2 XL days. The wet application process makes sense and the self repair screen makes it always look new. It's what I'm currently using on the Zflip
When I had mine before I got rid of it, I replaced the screen protector with a liquid one. Worked very well up until the actual screen started cracking on the crease. Keep in mind no drops and everyday use. For the 3rd generation it's definitely sad to see
Dr.Lost said:
When I had mine before I got rid of it, I replaced the screen protector with a liquid one. Worked very well up until the actual screen started cracking on the crease. Keep in mind no drops and everyday use. For the 3rd generation it's definitely sad to see
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The radius of curve is too extreme.
twistedumbrella said:
... but it's installing a protector like any other phone. The only difference is taking more care to smooth it into the crease. Let it sit open for a day and try to take it light for the next few...
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Thank you so much for this helpful hint. I previously purchased a Whitestone Dome screen protector with install jig. It went on perfectly, but when I folded the phone 30 minutes later it delaminated in the crease. I threw that $20 piece in the trash. Nowhere in the instructions or installation video did it say to wait a full day. Based on your input I installed the same kit again, waited a day before carefully folding the phone and, bam, works like a champ!
phil1737 said:
Thank you so much for this helpful hint. I previously purchased a Whitestone Dome screen protector with install jig. It went on perfectly, but when I folded the phone 30 minutes later it delaminated in the crease. I threw that $20 piece in the trash. Nowhere in the instructions or installation video did it say to wait a full day. Based on your input I installed the same kit again, waited a day before carefully folding the phone and, bam, works like a champ!
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UV cured adhesive once fully cured is at its full strength. No additional time is needed.
Redirect Notice
Failure: incomplete cleaning; contaminated bonding surfaces, incorrect application (a thinner layer is better), or incomplete curing.
I used this one:
https://www.amazon.com/gp/product/B09LV43G8M/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Not the Seesaw UV curing machine whatever thingy. But my second attempt worked fine. Thanks for your feedback.
phil1737 said:
I used this one:
https://www.amazon.com/gp/product/B09LV43G8M/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Not the Seesaw UV curing machine whatever thingy. But my second attempt worked fine. Thanks for your feedback.
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Yeah I have never had an easy time with either of those types of adhesive systems*. Hydrocell wet apply works best on non-folding screens for me but may not be ideal for a foldable.
*Whitestone sent the wrong screen in the right box so I never did install it. They were a complete offshore nightmare to deal with. The "new" one I received had been incorrectly reboxed. They caused me quit a bit of trouble... and never even apologized for the inconvenience. So free advertising for them.
phil1737 said:
I used this one:
https://www.amazon.com/gp/product/B09LV43G8M/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Not the Seesaw UV curing machine whatever thingy. But my second attempt worked fine. Thanks for your feedback.
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Click to collapse
Glad to hear it worked out in the end. There is somewhat of a curing period with any adhesive, but rigid protectors will still separate over time. Given how flimsy those are, it will be a lot longer than the stock one anyway.
If you use a UV one, longer is not always better. The catch to UV activated adhesive is the same as UV resin. It is on a parabola where it will hit peak adhesion and then actually begin to break down. It's best to follow the exact times provided and then let it get some sunlight to finish off curing.
P.S. Whatever you do, do NOT use a liquid adhesive protector on this phone. It's not an S series or Note where the panel is flush with the case. It's an aluminum body wrapped OVER the screen. While they do claim it's water resistant, getting adhesive under that edge can eventually lead to pressure on the edges that will damage the screen and cause it to fracture.

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