Dropped z3 in bath - Xperia Z3 Q&A, Help & Troubleshooting

I took my z3 in the bath with me and it slipped out of my hand and fell in the water now the speakers sound crackly but the phone still works will they dry out and go back to normal? And also it says sometimes I have headphones connected when I don't
Sent from my D6603 using Tapatalk 2

They should be fine when dried out. As for the jack its probably still wet.
If its still like that after a day or 2 at most you may have suffered a waterproofing fail.

abhinav.tella said:
They should be fine when dried out. As for the jack its probably still wet.
If its still like that after a day or 2 at most you may have suffered a waterproofing fail.
Click to expand...
Click to collapse
Thanks buddy
Sent from my D6603 using Tapatalk 2

Dang I take mine swimming with me all the time. The speakers will sound weird when they have water in the grill. And it will be hard for other people to hear you in a phone call when the mic hole has water in it. But I haven't seen mine ever say I've had headphones plugged in when I haven't. Weird. But You're prabably fine, Just let it drop out. I tap it on a soft surface upside down to get the water out of the mic holes and the head phone plug ins, but you could also take a hair dryer to it to clear it out.

I did the same and the touchscreen is now gone. Under repair with Sony at the moment.
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Related

Screen almost falling off? [SW2]

Hi there,
I have the Sony Smartwatch 2 since it was just released.
I ordered it via the Sony website, so it was delivered from Czech.
Anwyays... the Smartwatch 2 worked pretty fine for me so far.
Unfortunately, I experienced something strange yesterday.
Yesterday I noticed that the on/off button wasn't working properly anymore.
I wondered how this was possible, and then I noticed that the screen was a little bit lifted out of the case.
I could push the screen back in place, and the on/off button worked fine again too, although it seems it comes back up a little bit after a while.
I have seen this before in a video where they showed the watch at a conference, so it seems to be a common issue.
Does anyone have this too? and what did you do to solve it? Because I would hate to send it back.
Right now I'm actually waiting till it comes off a bit more, so I can place a little tip of glue beneath the screen (if there is a safe place for that beneath the screen), so it won't lift up again.
I had it too.
I put a little pinch of glue in the rear of the watch and all is good now.
its not the screen lifting. The actual watch hardware is glued into a frame of the wrist band. The glue is simply coming undone.
Yep, I've been able to completely push the watch out of it's frame.
Used some glue on the frame, and pulled it back in.
Let's hope it stays there now.
The glue that was on it already propably became loose when I took the watch under the shower?
Although... it should not do that, because it's waterproof.
Them problem as with mine, I got the watch off my arm and the clock pops out off the holding
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Be warned. Mine was destroyed when it got wet.
They aren't very waterproof.
worwig said:
Be warned. Mine was destroyed when it got wet.
They aren't very waterproof.
Click to expand...
Click to collapse
I've been under the shower for a few times with it, so it's definitely waterproof.
Although, that the glue came loose might be the result of that.
worwig said:
Be warned. Mine was destroyed when it got wet.
They aren't very waterproof.
Click to expand...
Click to collapse
This is definitely BS. I shower with it every single day and didn't have any problem at all.
joshoon said:
I've been under the shower for a few times with it, so it's definitely waterproof.
Although, that the glue came loose might be the result of that.
Click to expand...
Click to collapse
Maybe if you shower 50 minutes with boiling water... I repeat, I think I had like 60 showers with the watch on (and even pressing the power button or tinkering with the screen to change song etc.) and zero problems.
Sent from my C6833 using Tapatalk 2
fastest83 said:
This is definitely BS. I shower with it every single day and didn't have any problem at all.
Click to expand...
Click to collapse
Not BS. I just received my replacement watch. I felt the original vibrate, looked down, and watched the screen fade out. Never to come back after 4 days of drying it out with a small fan on it.
I am rubbing silicone grease in the cracks and charge plug on the replacement. I ride a motorcycle year round. I need some water resistance and my first one had very little.
It's SONY.. What do you expect?
Sent from my XT926 using Tapatalk
abuttino said:
It's SONY.. What do you expect?
Sent from my XT926 using Tapatalk
Click to expand...
Click to collapse
It's my first Sony device, so it's not a good device to impress people who are new to Sony hahaha.
But I love the Smartwatch though
SONY is for target practice. You spend about $750 on their latest technology and then have it work for about 2 years at the most, then put it up on a pedestal to play target practice with your new .9mm. You get to vent the frustrations of buying such an expensive and overpriced device and promise yourself you won't do it again.
When they talk about cheaply designed, overpriced, Chinese assembled items on Black Friday, they are talking about SONY.
I saw posts before about screens popping out, but thought it was just that and hoped it wouldn't happen to mine
wish I had read this topic before, I have the exact same thing, this build quality is REALLY poor
seems this is happening to quite a few people, I think they used the wrong glue
would certainly explain why the watch isn't waterproof for everyone
I have a problem with my watch, I broke the screen and I cant find the replacement, if you have a unusable sw2 maybe you can sell me the part that I need, please PM with any response, thanks

FYI about putting your phone in water...

I decided to test my phone in a sink of water tonight. It is still on and working fine. Typing this on it. However, the speaker is now jacked. It's cracky sounding and very low volume when turned all the way up. Really freaking sucks. ..taking in for exchange in the morning.
I wondered what woukd happen with headphone jack and speaker...now you know.
That's probably because there's water in the speaker, but doesn't mean it's damaged. Have you tried waiting until it's dry?
I'll give it to the morning and see how it sounds. ..i just did it an hour ago.
I think it needed water proof jacket... Anyone have it ?
Even it is a water resistant ill rather avoid it on water.
Well I woke up this morning and the speaker was fine. Guess it just needs time to dry.
EVOme said:
I'll give it to the morning and see how it sounds. ..i just did it an hour ago.
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Click to collapse
That's good to hear.
Sent from my SM-G900V using Tapatalk
Yeah, glad reply one answered that so other new people know not to bother with returns.
EVOme said:
I decided to test my phone in a sink of water tonight. It is still on and working fine. Typing this on it. However, the speaker is now jacked. It's cracky sounding and very low volume when turned all the way up. Really freaking sucks. ..taking in for exchange in the morning.
I wondered what woukd happen with headphone jack and speaker...now you know.
Click to expand...
Click to collapse
You should probably change the topic now...
I'll do that later. Phone is 100% again. I was worried. Speaker sounded like crap.
Water test on day one? You're brave. VZW won't replace if there's water damage. I had the Casio Commando, that was built to be waterproof, that somehow got water damage, and they wouldn't replace it.
Sent from your mom's smartphone
I have the full equipment insurance. It should cover anything. I've always wanted a waterproof phone. Had to try it.
EVOme said:
I'll do that later. Phone is 100% again. I was worried. Speaker sounded like crap.
Click to expand...
Click to collapse
I figured once it dried it would be OK. Just think how water droplets would affect a tight piece of plastic the is reverberating (speaker). Not good.

[Q] Speakers after testing waterproof

Hi,
i just got my Xperia Z3. I was curious and wanted to test the waterproof function. So i dropped it in the sink with al the ports closed of course
The speakers are now sounding strange (muffled) and deformed. I know that the speakers needs to dry up, but it was 3 days ago...
Is there something i can do to cleanup the speakers, or are the speakers now broken?
3 days ago? Yeah I think you might have a problem
ash969 said:
The speakers are now sounding strange (muffled) and deformed. I know that the speakers needs to dry up, but it was 3 days ago...
Click to expand...
Click to collapse
You asked for help, I gave a working advice. You don't seem to need it, I remove it.
Lol.
Just wash it again, and kick ass on towel. It will work fine.
Lol washing machine. You made my day.
Sent from my C6903 using XDA Free mobile app
Chefproll said:
Try this:
- Get distilled water (you can use the water from a tumble dryer), put it in a bowl.
- Add ONE drop of dishwashing detergent (not more).
- Soak the Z3 in that mixture over night.
- Place bowl with Z3 still inside on a washing machine, put a lot of clothes in, start the spinning program, making sure the bowl cannot drop from the washing machine.
- Get more distilled water, do NOT add any detergent, water the Z3 in a fresh bowl, using some gentle movements.
- Let it dry, speaker side down, making sure the speaker holes are not covered.
Speakers should be ok again.
Explanations:
- Distilled water because it has almost no floating particles.
- Dishwasher detergent because the residues caused by your former experiment hardened, now need to break loose.
- Spinning circle because the movements and vibrations will help loosing the residues. Loading the machine with lots of clothes ensures there will be enough vibrations.
Click to expand...
Click to collapse
You probably scared any newbie from every buying a Z3 for a water test
hahah, thnx guys, i once had the Xperia Z, same problem...i also tested it in the shower. After 1 day i sold it, and got a Samsung, because is was afraid i had messed up the speakers
I am going to try it again. Lets hope that it starts working again
ash969 said:
hahah, thnx guys, i once had the Xperia Z, same problem...i also tested it in the shower. After 1 day i sold it, and got a Samsung, because is was afraid i had messed up the speakers
I am going to try it again. Lets hope that it starts working again
Click to expand...
Click to collapse
Classy, assume you told the buyer about this?
Anyway, weird that it still is muffled after a few days. Makes sense that everything has to dry up properly, perhaps put it in a glass with rice or something?
this thread makes me lol. haha washing machine,
dagrim1 said:
Classy, assume you told the buyer about this?
Anyway, weird that it still is muffled after a few days. Makes sense that everything has to dry up properly, perhaps put it in a glass with rice or something?
Click to expand...
Click to collapse
yeah of course, that why is sold it for 200euros instead of the 590
Speakers are now working after washing it with warm water
now that i im thinking...maybe i shouldn't have sold my old Xperia Z and just waited longer or washed it again with warm water
I had the same thing happen to me when I did a water test (fairly sure 90% of the people who buy any Z series will do this on day one, guaranteed)
I noticed the microphone sounded muffled too, I just dropped a drop of rubbing alcohol in each of the ports, let it sit for 10 - 20 seconds and wiped it out with a microfiber cloth. No more distortion!
I just wish that it wasn't necessary every time it gets wet. I bought this phone purely because summer is coming up here in Australia and I wanted something a bit more durable around the beaches!
figo_rulz11 said:
this thread makes me lol. haha washing machine,
Click to expand...
Click to collapse
Some of your didn't learn how to read properly, right ?
I did not suggest to put the Z3 IN the washing machine, but ON the washing machine. This way you'll get some vibrations you'll need for softening any residues sticking to the speakers.
So next time: Read, think, write. Don't skip step 2, even if that breaks up normal habits.
My suggestions DO work. But as the OP crying for help doesn't seem to follow my advice, I don't see any need of leaving it around.
ash969 said:
Hi,
i just got my Xperia Z3. I was curious and wanted to test the waterproof function. So i dropped it in the sink with al the ports closed of course
The speakers are now sounding strange (muffled) and deformed. I know that the speakers needs to dry up, but it was 3 days ago...
Is there something i can do to cleanup the speakers, or are the speakers now broken?
Click to expand...
Click to collapse
I had the same thing happen and kind of freaked out for a few seconds. I took a shot of compressed air and blew out the headphone jack. Good as new.
Be careful not to take any photos under water. Voids your warranty
DONT!
rdosti said:
You probably scared any newbie from every buying a Z3 for a water test
Click to expand...
Click to collapse
The Z3 can only take up to 30 minutes of water. If you soak it overnight it WILL break.
After exposure to water you must open all flaps turn off the device and let it dry for 2 hours everything will work perfectly after!
https://youtu.be/T7uJ_ylow3k my awesome youtube channel so many vids! 237 to be exact
Speakers Z3, low volume when playing music on integrated speakers
Hi friends,
Tested out Water proof property of SONY Xperia Z3,
Even after a full month of waiting, the speaker sound was still like ****,
So today, out of desperation, I heated the speakers using the heat from an incandescent bulb,
can't say that they are back to 100 Percent but surely much better sound than from one day ago,...
Gonna heat it some more,...
Hope this helps solve this problem because i know how frustrating it can be !!~ Good luck
P.S - Be careful with how much heat you provide because usually mobile's speakers are made with a thin plastic materia

Speakers permanently quiet

Since around a week ago, my z3 got water contact. It was not submerged but it was just a water splash. After that bottom speaker sound very quiet. When i do service test the bottom speaker is very quiet. Also loudspeaker calls are very quiet since it only used the bottom speaker for that. I tried everything from putting silica gel on top of the speaker, putting it on rice to cleaning with alcohol. Do anyone experiencing the same? Should i be worried now or there's a chance it would go away. I can't have warranty since this unit was a grey unit
Sent from my D6633 using XDA Free mobile app
infinitylook said:
Since around a week ago, my z3 got water contact. It was not submerged but it was just a water splash. After that bottom speaker sound very quiet. When i do service test the bottom speaker is very quiet. Also loudspeaker calls are very quiet since it only used the bottom speaker for that. I tried everything from putting silica gel on top of the speaker, putting it on rice to cleaning with alcohol. Do anyone experiencing the same? Should i be worried now or there's a chance it would go away. I can't have warranty since this unit was a grey unit
Sent from my D6633 using XDA Free mobile app
Click to expand...
Click to collapse
I had same problem but it happend by itself and I did not contact with water it was the speakers faulty,, I got it replaced and everything fine now on my old z1 I had the problem is clean my phone with water haha XD and no sound I did blow dry it and it worked maybe it will work for you try it
I did blew air to it as well and no luck
Hit thanks if I helped you
XPERIA D6633.
infinitylook said:
I did blew air to it as well and no luck
Hit thanks if I helped you
XPERIA D6633.
Click to expand...
Click to collapse
Then better get it replaced my best suggestion, u can give as argument that water came inside the devices speakers and it don't go something like that, at least they can repair but give good arguments

Speakers not working after submerging into water.

So, i went to the pool today and since this phone is water resistant, i wanted to take a picture underwater, .
I did take it but then i noticed that both speakers are not working.
Tried sucking the water out from the speaker but it didn't work and now its sitting in rice.
Any suggestions on what shall i do ?
(Liquid indicator is not triggered btw)
Insert The celphone into rice for 1 hour ?
Enviado desde mi MotoG3 mediante Tapatalk
Karkarias said:
So, i went to the pool today and since this phone is water resistant, i wanted to take a picture underwater.
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Click to collapse
Holy crow, water resistant, NOT waterproof. Two completely different things!
As per the Motorola specs:
Water repellent nano-coatingĀ²
2. Advanced nano-coating technology creates a water repellent barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; Not waterproof.
luisoteko said:
Insert The celphone into rice for 1 hour
Enviado desde mi MotoG3 mediante Tapatalk
Click to expand...
Click to collapse
Did that but still nothing :/
pjc123 said:
Holy crow, water resistant, NOT waterproof. Two completely different things!
As per the Motorola specs:
Water repellent nano-coatingĀ²
2. Advanced nano-coating technology creates a water repellent barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; Not waterproof.
Click to expand...
Click to collapse
It's IPX7 certified so i didn't think submerging it in the water for like 5 secs would do any damage...
Karkarias said:
It's IPX7 certified so i didn't think submerging it in the water for like 5 secs would do any damage...
Click to expand...
Click to collapse
You're right and I'm not sure where he got that information because it's 100% wrong. IPX7 means the phone should stand immersion for 30 minutes at a depth of 1 meter. Trying to suck out the water could cause more damage than help. Maybe tap it face down against a towel or cloth to shake out any loose water. BTW, that's in standing water, not water under pressure such as under a tap. Motorola also states that it could take up to 24 hours for the speakers to start working again. I would turn the phone off, pull the back, and dry everything off including the sim card and SD card.
Tel864 said:
You're right and I'm not sure where he got that information because it's 100% wrong. IPX7 means the phone should stand immersion for 30 minutes at a depth of 1 meter. Trying to suck out the water could cause more damage than help. Maybe tap it face down against a towel or cloth to shake out any loose water. BTW, that's in standing water, not water under pressure such as under a tap. Motorola also states that it could take up to 24 hours for the speakers to start working again. I would turn the phone off, pull the back, and dry everything off including the sim card and SD card.
Click to expand...
Click to collapse
Oops, my mistake. You are indeed correct, I was looking at the wrong Moto phone. Not that I would dunk any phone into a pool anyway, but that's just me. I apologize for the incorrect information.
Tel864 said:
You're right and I'm not sure where he got that information because it's 100% wrong. IPX7 means the phone should stand immersion for 30 minutes at a depth of 1 meter. Trying to suck out the water could cause more damage than help. Maybe tap it face down against a towel or cloth to shake out any loose water. BTW, that's in standing water, not water under pressure such as under a tap. Motorola also states that it could take up to 24 hours for the speakers to start working again. I would turn the phone off, pull the back, and dry everything off including the sim card and SD card.
Click to expand...
Click to collapse
TBH, I've done the sprayer thing before... I work in a restaurant and at least half a dozen times I've taken it back to the dish room and literally hosed it off with the dish sprayer. Once even after dropping it into a bucket of 145F marinara sauce. Usually it sounds weird for a few hours, but once it dries out it's fine.
I wouldn't recommend doing this, but this phone is tough.
Sent from my MotoG3 using Tapatalk
acejavelin said:
Once even after dropping it into a bucket of 145F marinara sauce. Usually it sounds weird for a few hours, but once it dries out it's fine.
I wouldn't recommend doing this, but this phone is tough.
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
Hmmm, marinara sauce, I'm picturing you licking the phone clean and seeing that really really old Timex watch commercial, "It takes a licking and keeps on ticking."
Karkarias said:
So, i went to the pool today and since this phone is water resistant, i wanted to take a picture underwater, .
I did take it but then i noticed that both speakers are not working.
Tried sucking the water out from the speaker but it didn't work and now its sitting in rice.
Any suggestions on what shall i do ?
(Liquid indicator is not triggered btw)
Click to expand...
Click to collapse
Just wait a few minutes
After a day in rice both speakers started working completelly fine.
Well then, lesson learnt, do not put your phone underwater if you want your speakers to be working for the next couple of hours.
Karkarias said:
After a day in rice both speakers started working completelly fine.
Well then, lesson learnt, do not put your phone underwater if you want your speakers to be working for the next couple of hours.
Click to expand...
Click to collapse
Glad to hear that. Humble rice.[emoji106] [emoji4] .
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