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[Q] Unable to Connect to my Google Account

After Hard Resetting my Motorola Atrix 2, when i tried to connect to google account, I am getting an error message saying - Can't establish a reliable data connection.....
Below is the whole description of the problem....
4 days ago I updated my Motorola Atrix 2 with the Update. The Update downloads successfully but after rebooting I got a message saying "Update Failed".
I tried updating again but received the same error.
And 2 days after this updation process I noticed that I am unable to sign into my Google Account. None of the Google Application was opened. All I see the Window with Loading Symbol and nothing else. Neither Android Market, Nor Gmail or Youtube works. All stopped working at once.
I than searched the Internet and find some solutions saying that you need to hard reset your phone.
I did that also, I used both the method for hard resettig, i.e. 3 button method as well as Factory Reset option, but it didn't solve my problem at all.
In fact now at starting of the phone when i tried to connect to my google account, an error comes saying - " Can't Establish a Reliable Data Connection "
I had searched your forums also and find a similar thread
http://forum.xda-developers.com/showthread.php?t=780545
But trying all the method given in this thread I am still unable to connect to my google account.
Kindly Help me......... Thanx in Advance

Go to Settings -> About Phone and see, are you on 2.3.5 or 2.3.6?
If you're on 2.3.5 then you can manually update through Recovery. If you're on 2.3.6 then you might want to try flashing the fxz and then manually updating through Recovery.

You might double check your apns, Might try pulling your sim and battery for about 10 or 15 min to clear your location, you should register and connect to the nearest tower after boot up. I had that issue once and it was actually the market causing the problem. Make sure it's up to date and all good.

cogeary said:
Go to Settings -> About Phone and see, are you on 2.3.5 or 2.3.6?
If you're on 2.3.5 then you can manually update through Recovery. If you're on 2.3.6 then you might want to try flashing the fxz and then manually updating through Recovery.
Click to expand...
Click to collapse
I am still on 2.3.5........ How can I manually update through Recovery and does Manually updating will solve my problem.....???????

Still no solution
I tried many options but none of them seems working for connecting to my google account.
Than I removed My Memory Card and SIM from the mobile and connect through WiFi and I am able to connect to my google account.
The Market, Gmail, Youtube... everything starts working..
But as soon as Placed my SIM back and tried to connect through Edge/3G network i am still getting the same error and market and all other google apps just showing Loading....... even though with the same settings Internet on my device works perfectly fine.... Browser is opening all the sites pretty cool. But I am stick on the Default Google Apps that come preinstalled in the Android.
Plzzzzzz Help me guyzzzzzzz...................

Alright... I'm not quite sure what is causing your problem but I can bet that flashing the fxz will solve your problems.
There is a stickied thread in this section that has all you need to know about flashing an fxz, and more.
Sent from my Motorola Nexus S using Tapatalk

cogeary said:
Alright... I'm not quite sure what is causing your problem but I can bet that flashing the fxz will solve your problems.
There is a stickied thread in this section that has all you need to know about flashing an fxz, and more.
Sent from my Motorola Nexus S using Tapatalk
Click to expand...
Click to collapse
Ok i'll try that too and let u know whether it helps or not.
Having my finger crossed.. hope it works

Which service provider are you using? If you're not using AT&T I imagine you have the phone unlocked.. Could something wrong have happened with the unlock?
Does unlocking stay with the phone even after a fastboot flash?

Alperon said:
Which service provider are you using? If you're not using AT&T I imagine you have the phone unlocked.. Could something wrong have happened with the unlock?
Does unlocking stay with the phone even after a fastboot flash?
Click to expand...
Click to collapse
Yuppp....... u r right.... I have an unlocked Atrix 2...
I am an Indian and I uses Vodafone Sim here.
And yes even after Fastboot Flash, it is still unlocked.
I was also worried when i was going to do a fastboot flash about unlocking issue.
But than i took the risk by my own and atleast after fastbooting it didn't get locked back to at&t.....
But no help regarding my issue of unable to connect to google account.
Though it works very much fine in WiFi but through SIM I am unable to do anything on google apps.
I had changed and tried the several APN's but none of them helping me...
Neither all other methods, such as Factory resetting, Youtube trick, etc , dont help me at all...
Still m searching for the solutions

hemendrachauhan said:
Yuppp....... u r right.... I have an unlocked Atrix 2...
I am an Indian and I uses Vodafone Sim here.
And yes even after Fastboot Flash, it is still unlocked.
I was also worried when i was going to do a fastboot flash about unlocking issue.
But than i took the risk by my own and atleast after fastbooting it didn't get locked back to at&t.....
But no help regarding my issue of unable to connect to google account.
Though it works very much fine in WiFi but through SIM I am unable to do anything on google apps.
I had changed and tried the several APN's but none of them helping me...
Neither all other methods, such as Factory resetting, Youtube trick, etc , dont help me at all...
Still m searching for the solutions
Click to expand...
Click to collapse
Try another SIM card from your provider. This phone does have issues with SIM cards and weird things like that.
Jim
Sent from my MB865 using xda premium

jimbridgman said:
Try another SIM card from your provider. This phone does have issues with SIM cards and weird things like that.
Jim
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Hmmm.....
first I am going to flashing the fxz with supercharged v5.... may be it will help...
If in case it won't work too..... i will try your solution too....
By the way thanks in advance for looking to my thread and tried to help me..

hemendrachauhan said:
Hmmm.....
first I am going to flashing the fxz with supercharged v5.... may be it will help...
If in case it won't work too..... i will try your solution too....
By the way thanks in advance for looking to my thread and tried to help me..
Click to expand...
Click to collapse
Flashing the fxz will not fix your issue, I promise. And I am not sure running SC v5 is the best option since you are having some issues. SC v5 is great, but it has some GPS issues, and a couple of other things. Since you are having this issue ONLY while using the cell singal, that should tell you that the issue lies on that part of the signal, and should be a very good lead in fixing it. I would talk with your phone provider.
Do a search on this forum for issues with atrix2 and SIM cards, this seems to fit the same bill we have been seeing over and over with phones that are not on a "true" HSPA+ "4G" style SIM card, there are even some people that had 2 of the same exact cards where one worked and the other did not. I would post a few links in here, but there are just too many to even give you a good few, to look at.
Jim

I have the same problem here.
Because sc v5.2 had a gps issue,then i go to bootstrap,wipe cache partition and wipe factory then restore 2.3.6 deodex and rebooted.
And now i can't connect to my google account.
Tomorrow i will try to restore sc v5 again and wish it will solve the problem.
Update: Restore sc v5 and now i'm able to connect to google account,but now i got fc.
Sent from my MB865 using Tapatalk

Problem Solved
After so many hard reset, at last I am able to connect to my Google Account.
The most interesting fact is that problem is with the SIM's APN only.
Here in India, Vodafone provides two APN, one is "WWW" and other is "portalnmms".
I had tried both one by one but that didn't seem to work, than i found a thread on internet saying that add both the APN in a single APN, i.e., "WWW" in the APN field and "portalnmms" in the server field and change "Authentication Type" to "PAP" and leaving all other fields to default.
I did this and as soon as i saved these settings, everything starts working.
I am more than happy....

Urgent!!! Help needed!!! No service problem!!!

I am new to xda. I haven't ran into a problem yet that i couldnt find a solution to....UNTIL NOW!!!
I have an incredible 2. It is rooted, and DID have a cm7 OS. Today, differentPps on my pho.e kept opening and then being foreclosed. Naturally, I rebooted my phone to see if that would fix the foreclosing problem. However, THE REBOOT MADE PROBLEMS WORSE. Now, my phone shows "no service." It shows "unknown baseband," "unknown phone number" and won't receive/send texts/calls. I can only use WiFi to use the internet. I tried factory reset, (through cm7 and the phone itself) I also tried downloading a new radio and cm9. Help NEEDED ASAP!!!! WHAT ELSE CAN I DO?!!

ladyjager said:
I am new to xda. I haven't ran into a problem yet that i couldnt find a solution to....UNTIL NOW!!!
I have an incredible 2. It is rooted, and DID have a cm7 OS. Today, differentPps on my pho.e kept opening and then being foreclosed. Naturally, I rebooted my phone to see if that would fix the foreclosing problem. However, THE REBOOT MADE PROBLEMS WORSE. Now, my phone shows "no service." It shows "unknown baseband," "unknown phone number" and won't receive/send texts/calls. I can only use WiFi to use the internet. I tried factory reset, (through cm7 and the phone itself) I also tried downloading a new radio and cm9. Help NEEDED ASAP!!!! WHAT ELSE CAN I DO?!!
Click to expand...
Click to collapse
Have you tried RUU'ing back to stock?

_MetalHead_ said:
Have you tried RUU'ing back to stock?
Click to expand...
Click to collapse
If you're referring to restoring back to stock Rom, I already have.

ladyjager said:
If you're referring to restoring back to stock Rom, I already have.
Click to expand...
Click to collapse
But did you try it with a RUU?

_MetalHead_ said:
But did you try it with a RUU?
Click to expand...
Click to collapse
Yes, I've tried a couple times.

Try
Try hard resetting, which means clearing all data, and wiping cache (if it is that bad)
or
Try doing some of the previous steps again....
Hope It helps

I have same type of problem but after trying these instructions, I found the solution of the problem. Simply try them step by step and you will get results.

pure.noob said:
Try hard resetting, which means clearing all data, and wiping cache (if it is that bad)
or
Try doing some of the previous steps again....
Hope It helps
Click to expand...
Click to collapse
Tried hard resetting, wiping dalvik cache and cache partition. Still nothing.
However, slight change- after setting it back to stock, switched it over to cm7.2. Now, I have the roaming indicator flashing, but still cannot make calls or send texts. Before, while trying a new Tom, it would bring me to the same point, ^ but when I would select regular reboot, it would put me back with "no service."

It may happens.
Restart your phone and try then.

rayanlee said:
I have same type of problem but after trying these instructions, I found the solution of the problem. Simply try them step by step and you will get results.
Click to expand...
Click to collapse
What instructions are you referring to? And I've tried, the most simple and generally harmless to extreme wiping and resetting everything I had. Let's say I'm just fit to be tied. This is a nightmare!!!

erolapy said:
It may happens.
Restart your phone and try then.
Click to expand...
Click to collapse
Tried and it didn't work.

Well, after many, Many MANY attempts to fix this, finally switched SIM cards with another phone and found out my SIM card blew!!! How often does that happen?!

ladyjager said:
Well, after many, Many MANY attempts to fix this, finally switched SIM cards with another phone and found out my SIM card blew!!! How often does that happen?!
Click to expand...
Click to collapse
It happened to my sim card..no idea why..I was flashing different rooms and modems but finally swapped sim just to test ( I didn't really think that sim would be the culprit) but it worked on different..no idea as to why sim stopped working.
Sent from my Nexus S using xda app-developers app

[Q] Cannot factory reset the phone

Hello guys,
Got my Z3 phone today, but there are several bugs in the operating system. I cannot even unlock the phone once it is locked. Twitter and facebook does not work at all. All I get is a blank screen.
So I tried to factory reset, but nothing happens when I click on "Erase everything" button. Anybody else experiencing these issues?
Thanks for any help.

balusri said:
Hello guys,
Got my Z3 phone today, but there are several bugs in the operating system. I cannot even unlock the phone once it is locked. Twitter and facebook does not work at all. All I get is a blank screen.
So I tried to factory reset, but nothing happens when I click on "Erase everything" button. Anybody else experiencing these issues?
Thanks for any help.
Click to expand...
Click to collapse
No. How are you doing anything if you can't unlock it?

poldie said:
No. How are you doing anything if you can't unlock it?
Click to expand...
Click to collapse
It worked only sometimes. But I found the issue anyway. It was the SD card in my phone. Once I remove it everything works. But not sure why a SD card will cause so many issues!

balusri said:
It worked only sometimes. But I found the issue anyway. It was the SD card in my phone. Once I remove it everything works. But not sure why a SD card will cause so many issues!
Click to expand...
Click to collapse
OS tries over and over again to write to an sdcard. Same thing happens on a Mac with a bad thumbdrive

Device managed by admin unable to set up google account [pixel 2]

Got this second hand google pixel 2 from a seller yesterday while setting up and connected to internet .until I started receiving a notification saying "Device managed by admin - Automatically resetting soon." When I tap on it, it gives me an error saying "Device setup keeps stopping". I checked the phone's IMEI but it doesn't classify as lost/stolen. If I try to factory reset the phone, it asks me for a "@google.com" adress. My question is, should I be worried? Is there any way to fix this?

You basically got a phone from a student who sold it to make some money and this is the property of a school. You could try to flash the whole OS again, but the choice is up to you

i can reflash the OS but i guess , the imei is saved in the portal of the school/company , so when i connect to internet it will again show the same message.

Just try it, maybe it's just a software solution

Ok thanks
Will clear the current image and install factory image

Hi I unlocked the boot loader and download the latest factory image how to clear the current system image from the phone in fastboot?

I forgot the command to wipe the system image.

Ztaker said:
I forgot the command to wipe the system image.
Click to expand...
Click to collapse
Do you solve anything?

Tudor M said:
Do you solve anything?
Click to expand...
Click to collapse
Device managed by admin — Automatically resetting soon — Google Pixel
Different stories from the internet for the same issue.
medium.com
solved it and published the article

I guess the shorter version is to just set it up offline and turn on usb debugging from the settings.
I don't think you even have how to proceed entering the work email by providing a simple gmail.
Anyhow,
This is what I've tried and done and it works great on Android 11 as long as there is no factory restet.
But this does not work on Android 12.
Do you have any solution for that?
Thank you!

Tudor M said:
I guess the shorter version is to just set it up offline and turn on usb debugging from the settings.
I don't think you even have how to proceed entering the work email by providing a simple gmail.
Anyhow,
This is what I've tried and done and it works great on Android 11 as long as there is no factory restet.
But this does not work on Android 12.
Do you have any solution for that?
Thank you!
Click to expand...
Click to collapse
the above solution worked for 11 and 12
normal Gmail account you can add quickly before the phone gives this error. Like within 1 minute after resetting the phone

I also got a pixel 3 XL phone with this issue as it accepted only google.com email and said it was managed by IT Admin, and I got this post and few others on this topic, followed the instructions given with my phone, I got a success on the last window. and my current android version is 12.
sannanthetraveller,​I wanted to ask what should be followed now to setup the phone so to avoid this issue coming up again.
and any other suggestions while using the phone, whether to disable anything like auto update check or?
Please let know.

Question Help ! No wifi and bluetooth scanning

Hi friends,
Since yesterday, my wifi and bluetooth don't work anymore. When enabling them, it scans nothing . I've made a factory reser without any psuccess !
Never seen an issue like this on any phone...
Thanks for your help guys

Have you tried restarting the phone? I had 1 time yesteday too, suddenly, the phone was idle, and when I checked Wifi found nothing. Restarted and then it works again. Not sure if related to March update or some other stuffs

creezalird said:
Have you tried restarting the phone? I had 1 time yesteday too, suddenly, the phone was idle, and when I checked Wifi found nothing. Restarted and then it works again. Not sure if related to March update or some other stuffs
Click to expand...
Click to collapse
Restarted and also factory reseted

YassGo said:
Restarted and also factory reseted
Click to expand...
Click to collapse
Wow...after a factory reset, that's pretty much it!
You can try doing the reset network settings button (you can search it in the search bar in Settings or find it in the Internet setting on top right button [wrench and reset circle]), but I can't imagine it doing better than a factory reset.
The best/last thing that can be suggested, since it states you are rooted in your sig, is to flash the latest Full Factory image (March) and/or with the "-w" intact (since you stated that you did a factory reset so I imagine your phone is wiped anyways) and see if that doesn't fix the issue. The best 3 methods to achieve this is using the online Android Flash Tool, the tool PixelFlasher that can be found here on XDA, or manually using platform-tools (you must've used one of these in the past to be rooted, so I assume you're familiar).
Hopefully you get it figured out. Worst case, the phone is still under manufacturer's warranty and you should be able to get it replaced with a refurbished if it truly isn't resolved...

simplepinoi177 said:
Wow...after a factory reset, that's pretty much it!
You can try doing the reset network settings button (you can search it in the search bar in Settings or find it in the Internet setting on top right button [wrench and reset circle]), but I can't imagine it doing better than a factory reset.
The best/last thing that can be suggested, since it states you are rooted in your sig, is to flash the latest Full Factory image (March) and/or with the "-w" intact (since you stated that you did a factory reset so I imagine your phone is wiped anyways) and see if that doesn't fix the issue. The best 3 methods to achieve this is using the online Android Flash Tool, the tool PixelFlasher that can be found here on XDA, or manually using platform-tools (you must've used one of these in the past to be rooted, so I assume you're familiar).
Hopefully you get it figured out. Worst case, the phone is still under manufacturer's warranty and you should be able to get it replaced with a refurbished if it truly isn't resolved...
Click to expand...
Click to collapse
Yesterday I dirty flashed March update bmand disabled verity stuff. It forced me to format data. Is it enough or is there a better clean flash way ?
Btw I tried the reset network thing without success

YassGo said:
Hi friends,
Since yesterday, my wifi and bluetooth don't work anymore. When enabling them, it scans nothing . I've made a factory reser without any psuccess !
Never seen an issue like this on any phone...
Thanks for your help guys
Click to expand...
Click to collapse
YassGo said:
Yesterday I dirty flashed March update bmand disabled verity stuff. It forced me to format data. Is it enough or is there a better clean flash way ?
Btw I tried the reset network thing without success
Click to expand...
Click to collapse
Mmmm...when you stated you "factory reset", it wasn't clear whether it was from the OS system setting or when flashing...
I don't think there is a "better clean" way to flash and/or reset the phone. If you're not flashing/sideloading OTA (which you aren't)...
It (reset network) was a very long shot, but worth exploring just in case it hadn't been tried yet...
I mean, I guess you can try Android Flash Tool and even go as far as to flash to both slots and relock bootloader to get a pure, stock status and see if the problem truly sticks that way. You've already wiped the phone, so I doubt this could hurt or you lose anything important at this point. But I can't imagine dirty flashing the latest March update (or even including disabling the verity stuff) wouldnt've addressed or reset things to set the issue straight...
If it's still there after relocking the bootloader and flashing to both slots, then it's warranty exchange time (if you ever want to resolve the issue)...
*most likely the flashing somehow wrecked the system board radio enough...
If/When this works, you'll need go through the trouble of unlocking the bootloader, and reflashing the Full Factory image with disabling the verity & validation stuff, before rooting again.

Ok I think it's a hardware problem. When I shake my phone, I hear something moving.
I dropped it from my bed saturday night. The wifi module must be disconnected.
Let's send it to Google....

YassGo said:
Ok I think it's a hardware problem. When I shake my phone, I hear something moving.
I dropped it from my bed saturday night. The wifi module must be disconnected.
Let's send it to Google....
Click to expand...
Click to collapse
Are you sure that what you are hearing move when you shake the phone is just the OIS for the camera? All phones with OIS will make some noise when you shake them.

jaseman said:
Are you sure that what you are hearing move when you shake the phone is just the OIS for the camera? All phones with OIS will make some noise when you shake them.
Click to expand...
Click to collapse
I don't know my friend. Google will send me the return process tomorrow. They told me 7 to 10 days for repairing. Why did I sell my old oneplus ?

YassGo said:
I don't know my friend. Google will send me the return process tomorrow. They told me 7 to 10 days for repairing. Why did I sell my old oneplus ?
Click to expand...
Click to collapse
I have had several OnePlus phones and they have all been great for me! However, I am having no problems with my 7 Pro either so....YMMV