Device managed by admin unable to set up google account [pixel 2] - Google Pixel 2 Questions & Answers

Got this second hand google pixel 2 from a seller yesterday while setting up and connected to internet .until I started receiving a notification saying "Device managed by admin - Automatically resetting soon." When I tap on it, it gives me an error saying "Device setup keeps stopping". I checked the phone's IMEI but it doesn't classify as lost/stolen. If I try to factory reset the phone, it asks me for a "@google.com" adress. My question is, should I be worried? Is there any way to fix this?

You basically got a phone from a student who sold it to make some money and this is the property of a school. You could try to flash the whole OS again, but the choice is up to you

i can reflash the OS but i guess , the imei is saved in the portal of the school/company , so when i connect to internet it will again show the same message.

Just try it, maybe it's just a software solution

Ok thanks
Will clear the current image and install factory image

Hi I unlocked the boot loader and download the latest factory image how to clear the current system image from the phone in fastboot?

I forgot the command to wipe the system image.

Ztaker said:
I forgot the command to wipe the system image.
Click to expand...
Click to collapse
Do you solve anything?

Tudor M said:
Do you solve anything?
Click to expand...
Click to collapse
Device managed by admin — Automatically resetting soon — Google Pixel
Different stories from the internet for the same issue.
medium.com
solved it and published the article

I guess the shorter version is to just set it up offline and turn on usb debugging from the settings.
I don't think you even have how to proceed entering the work email by providing a simple gmail.
Anyhow,
This is what I've tried and done and it works great on Android 11 as long as there is no factory restet.
But this does not work on Android 12.
Do you have any solution for that?
Thank you!

Tudor M said:
I guess the shorter version is to just set it up offline and turn on usb debugging from the settings.
I don't think you even have how to proceed entering the work email by providing a simple gmail.
Anyhow,
This is what I've tried and done and it works great on Android 11 as long as there is no factory restet.
But this does not work on Android 12.
Do you have any solution for that?
Thank you!
Click to expand...
Click to collapse
the above solution worked for 11 and 12
normal Gmail account you can add quickly before the phone gives this error. Like within 1 minute after resetting the phone

I also got a pixel 3 XL phone with this issue as it accepted only google.com email and said it was managed by IT Admin, and I got this post and few others on this topic, followed the instructions given with my phone, I got a success on the last window. and my current android version is 12.
sannanthetraveller,​I wanted to ask what should be followed now to setup the phone so to avoid this issue coming up again.
and any other suggestions while using the phone, whether to disable anything like auto update check or?
Please let know.

Related

Stuck on lockscreen - androidui has stopped

Moto G 16GB, bought off Amazon.co.uk. Rooted and flashed 4.4.2 before it was pushed to the device (I think it was an image off US version, found it in these forums back when I got the phone). I've been getting a prompt to install some Motorola US update for a few weeks, it pops up every now and then, has gone away when I tapped "No, thanks" option. All was fine until this morning...this is a really weird problem.
I don't know if the phone updated itself overnight, but when I dismissed the alarm this morning I couldn't get past the lockscreen. I put in my lock code and the phone had the stock wallpaper, then cycled to black background, then back to stock wallpaper and then I got a pop up saying "Unfortunately, the process com.android.systemui has stopped." and I was bumped back to the PIN lockscreen. Tried again, same thing. Now it doesn't even say anything about androidui, just cycles between black background and stock wallpaper and kicks me out.
Tried hooking it up to a PC and Mac, but neither recognized it and the phone appeared to be just charging. Power cycled it a dozen times by holding down the power button for about 6 seconds and I always end up with the same problem of not getting past the lockscreen. Every time I boot the phone now it says "Android is upgrading... Optimizing app 1 of 1". This is why I thought maybe I was pushed some incompatible US update?
Underneath it all the phone works fine, got the alarm this morning, received an SMS, answered a phone call. I can even get to the camera from the lockscreen. Is there any other options besides complete wipe and starting from the beginning again?
Probably OT, but I've always had trouble with the launcher quitting, no matter what launcher I'm using, on Moto G and the previous GNex.
Any help is appreciated, I'm bummed.
Hi,
i've today the same, exactly the same problem. It's strange, because i can't reset my phone to factory default, i went to the recovery menu, then "factory", but it only rebooted...
My "solution":
I reinstalled the original firmware:
http://forum.xda-developers.com/showthread.php?t=2542219
Then all works fine.. No matter why this error occurs.. an automatic firmware update? ..i don't know...
the exact same thing happened to me today out of nowhere and i'm about to leave on a trip, i'm so angry!
Jeez...well, looks like I'm not the only one. WTF happened? I left on a weekend trip too and I'm P.O.'d. I haven't been too religious with my backups either, that's why I was trying to find a way to back things up before wiping it all, but it looks like I'm out of luck. Guess a full wipe is in order.
hmmm i'm a complete dufus when it requires ADB, i've followed the procedures at the link but everytime i try to enter an input cmd says "mfastboot is not a recognized command"
electrictimes said:
Jeez...well, looks like I'm not the only one. WTF happened? I left on a weekend trip too and I'm P.O.'d. I haven't been too religious with my backups either, that's why I was trying to find a way to back things up before wiping it all, but it looks like I'm out of luck. Guess a full wipe is in order.
Click to expand...
Click to collapse
my phone wasn't even rooted, pure stock kitkat, i'm taking my heavy ass old notebook with me and will spend my days off trying to fix this **** it seems
a.monteiro said:
hmmm i'm a complete dufus when it requires ADB, i've followed the procedures at the link but everytime i try to enter an input cmd says "mfastboot is not a recognized command"
Click to expand...
Click to collapse
Take a look:
c) If the firmware file you downloaded is a .xml.zip file then download Motorola Fastboot mfastboot-v2.zip (attached to this post) and extract the .exe into the same folder as the stock firmware files (the same folder as the .bin and .img files). If your firmware is a .tar.gz file then skip this step.
I'm debating if I should go ahead and restore the firmware OR wait for Motorola to right their wrongs!
a.monteiro said:
the exact same thing happened to me today out of nowhere and i'm about to leave on a trip, i'm so angry!
Click to expand...
Click to collapse
Same situation....
ifishy said:
Take a look:
c) If the firmware file you downloaded is a .xml.zip file then download Motorola Fastboot mfastboot-v2.zip (attached to this post) and extract the .exe into the same folder as the stock firmware files (the same folder as the .bin and .img files). If your firmware is a .tar.gz file then skip this step.
Click to expand...
Click to collapse
I... did that, but obviously not the correct way, i'm downloading the files on my note and will try again. Maybe I should unpack the firmware files at some specific place? The instructions said nothing about this so I did nothing.
zofari said:
I'm debating if I should go ahead and restore the firmware OR wait for Motorola to right their wrongs!
Click to expand...
Click to collapse
Just reminded me that my phone is still within warranty, doing this restore may void it?
a.monteiro said:
I... did that, but obviously not the correct way, i'm downloading the files on my note and will try again. Maybe I should unpack the firmware files at some specific place? The instructions said nothing about this so I did nothing.
Just reminded me that my phone is still within warranty, doing this restore may void it?
Click to expand...
Click to collapse
My phone is back working..at the cost of wiping out all my data.
zofari said:
My phone is back working..at the cost of wiping out all my data.
Click to expand...
Click to collapse
Guess this is the only way out of this, then. What a mystery... I wonder if this is the "Welcome to Lenovo" update 1.0 lol.
i'm getting a "missing AdbWinApi.dll" although i've installed all the applications required, any help?
edit: guess i also need the android sdk, right?
edit2: got it, just copy the dlls from the minimal adb directory into the firmware directory and it's good to go, just configuring my newly restored device, thanks all
I wonder why this happened? I was using google play store at the moment, updating the flipboard app...
a.monteiro said:
I wonder why this happened? I was using google play store at the moment, updating the flipboard app...
Click to expand...
Click to collapse
I guess It's the problem of flipboard app!
My father's phone is also experiencing this issue, I can't even reset the phone to factory settings.
This occurred when I was also updating the flipboard app... seriously I'll have to RMA this...
----------------------
So I also have an issue where when you unlock the screen, it just locks back up (no android dialogue saying that com.android.systemui has crashed, but the same result).
I'm also unable to go into bootloader -> Recovery to factory reset the phone.
I stupidly tried to uninstall the flipboard app and reinstall it and it killed the phone... it's now stuck and quite annoying.
I'm 99% sure it's Flipboard.
Looks like others are having issues with Flipboard too
http://forums.androidcentral.com/moto-g/391289-something-seriously-wrong-my-moto-g.html
----------------
I solved the issue by following the instructions here:
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97329/p/30,6720,9050
how could a flipboard update screw android so badly? what a strange day
edit: they seemed to have pulled the update back or fixed it though, during my restore flipboard installed without issues
Holy S*** I'm in the same situation. It's definitely the Flipboard update that caused everything. Support just acknowledged me but never gave me any solution. I'm running ART and I think that was contributing the problem. It's terrifying knowing how a single app can completely ruin your phone!!
Anyway guys, is there anyway I can save my pics and stuff before I wipe my data?
Good detective work, I now remember updating the Flipboard app w/ bunch of others as well when things were still all good. Could this be remedied if Flipboard would manage to push a working update? I really don't wanna wipe everything, and I'm not sure I can.
Word from Flipboard (via Twitter):
"Flipboard does not support the experimental OS ART at this time."

[Q] (Samsung Young 2) Can't encrypt device after format

Hi guys, I'm having a problem and a friend directed me to this website, hope I'm not breaking the rules or anything by posting here.
I formatted my phone today cos I felt it got too laggy lately, everything went alright, phone is working, it got decrypted, I synced samsung/google and backed up all of my data and apps., so far so good. Then I went to actually put a security pattern but I got surprised it only let me chose "password" the rest of the choices are grayed... I read online some people said I need to go to Security>Clear Credentials, but that also can't work since it's also gray. I tried to uncheck the Device administrators (Android Device Manager) but that didn't help either. I rebooted, and still no solution. I could probably try "Install from device storage" but then I don't know what to chose? I really have no idea how android works, it would be a great if anyone can help!
Update: I also went on Developper Mode but still nothing changed.
Update: I tried putting a password on and now I have to use a password everytime I unlock it fml... can't turn it off
Aymenjp said:
Hi guys, I'm having a problem and a friend directed me to this website, hope I'm not breaking the rules or anything by posting here.
I formatted my phone today cos I felt it got too laggy lately, everything went alright, phone is working, it got decrypted, I synced samsung/google and backed up all of my data and apps., so far so good. Then I went to actually put a security pattern but I got surprised it only let me chose "password" the rest of the choices are grayed... I read online some people said I need to go to Security>Clear Credentials, but that also can't work since it's also gray. I tried to uncheck the Device administrators (Android Device Manager) but that didn't help either. I rebooted, and still no solution. I could probably try "Install from device storage" but then I don't know what to chose? I really have no idea how android works, it would be a great if anyone can help!
Update: I also went on Developper Mode but still nothing changed.
Update: I tried putting a password on and now I have to use a password everytime I unlock it fml... can't turn it off
Click to expand...
Click to collapse
Basically this problem is solved by clearing credentials and disabling device administrators...But as u said its not works for you...
So, first do a factory reset... Then check.. If not works check if clear credentials option is highlighted... If yes..clear it...and see it cleared..Or not...or what it says if failed....
Disable every device administrators...
And report what happens
I did a factory reset and backed everything still the same problem.. I think I'll try again without restoring anything hmm could the SD card be the problem here? should I format it as well?
Aymenjp said:
I did a factory reset and backed everything still the same problem.. I think I'll try again without restoring anything hmm could the SD card be the problem here? should I format it as well?
Click to expand...
Click to collapse
What have you restore after format.. I mean which type data?
Edit: there's must not issue with sd card.. And if u think there is.. Just remove sdcard not format it..
Apps, wifi passwords, wallpaper, but even when I didn't restore it's the same problem, oh yea I already formatted it without an SD (first time) and that was when I discovered the problem
Aymenjp said:
Apps, wifi passwords, wallpaper, but even when I didn't restore it's the same problem, oh yea I already formatted it without an SD (first time) and that was when I discovered the problem
Click to expand...
Click to collapse
If u still face problems.. U can flash the stock rom via odin
That sounds complicated and I don't have any usb cable I think I'll just stick to CM Locker app

i have a pixel 2 on Android P

So I have a Google Pixel 2 and I installed the android P preview via sideload but I had my bootloader locked now I can try to toggle OEM unlock and put in my pattern but after I put my password in it still says it's off idk what to do I haven't tried to flash the 8.1 factory image or unlocking yet but idk if I'll be able too there's I'm almost 100,% sure it's not a Verizon model I don't have any Verizon apps and on 8.1 I could toggle this on and it's not greyed out
I am also not able to change this in the preview, maybe you could install the 8.1 OTA (afterwards a factory reset)to go back. Flashing a factory image will not work with a locked bootloaded, OTA also works with locked BL.
EnormoDerClown said:
I am also not able to change this in the preview, maybe you could install the 8.1 OTA (afterwards a factory reset)to go back. Flashing a factory image will not work with a locked bootloaded, OTA also works with locked BL.
Click to expand...
Click to collapse
That wouldn't brick my phone?
Before you attempt anything extreme, I suggest factory reset your phone and do the minimal setup to get into the settings and try toggling
I did still no luck
To be fair: i can not guarantee that, but i can just imagine 3 scenarios:
1. Update fails, OTA install fails
2. OTA installs but a lot of FC´s with apps (factory reset afterwards shoudl get rid of that)
3. Everything installs and is functional without doing anything (i don´t think so).
i would expect, that option 2 would occure
Installation failed, called Google to see if they could do anything they only referred me to the Android beta website, guess I'm stuck till DP2 comes out
AaronGavin said:
Installation failed, called Google to see if they could do anything they only referred me to the Android beta website, guess I'm stuck till DP2 comes out
Click to expand...
Click to collapse
This is a long shot, but try disabling your lock screen security PIN if you have one, then check the setting again. If still greyed out, try setting a PIN, then check again. This typically prompts for your PIN, maybe somehow something got messed up in the sideload.
March update could just be to old, April update could work because of newer data. OTA checks whether the update is older/newer.
quakeaz said:
This is a long shot, but try disabling your lock screen security PIN if you have one, then check the setting again. If still greyed out, try setting a PIN, then check again. This typically prompts for your PIN, maybe somehow something got messed up in the sideload.
Click to expand...
Click to collapse
That actually worked xD thank you
AaronGavin said:
That actually worked xD thank you
Click to expand...
Click to collapse
Glad to hear. Did it become un-greyed without lock screen security, or after it was re-enabled? I have seen similar behavior before, so I thought it might be the same thing in P.
quakeaz said:
Glad to hear. Did it become un-greyed without lock screen security, or after it was re-enabled? I have seen similar behavior before, so I thought it might be the same thing in P.
Click to expand...
Click to collapse
It was never greyed out just after I put my password in it wouldn't turn on the slider and at first I just thought maybe it is on but bugged out but after I removed my password it just turned on properly I'm about to test it as soon as the factory image downloads again
quakeaz said:
Glad to hear. Did it become un-greyed without lock screen security, or after it was re-enabled? I have seen similar behavior before, so I thought it might be the same thing in P.
Click to expand...
Click to collapse
Back on 8.1 ?

No wifi signal.......no sim signal help please !!!

ello,
I need file for HTC U-11 Version 8.0 latest one,Following are the details
cid: BS_US001
mid: 2PZC 50000
product: htc_ocnwhl
after ruu and custom rom flash phone boots up normal, however I cant get pass the blue setup screen wizard as my phone isnt seeing any wifi connection and sim card isn't detected. So am stuck there, are there any file to restore my wifi signal and sim signal. I can enter TWRP though. Any and ALL help will be appreciated. Thanks in advance
I have a very similar problem, however I am and have always been on stock ROM. Yesterday suddenly my phone lost wifi and telephony connection. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again.
I think it might be some hardware or low-level issue, even if I am having a hard time how anything could happen while my phone was sitting on the desk. Next step is a hard reset and if it doesn't, then there is no hope left I think.
Your symptoms are similar, even if it happened after flashing. The only thing which I hope might help you is that, assuming that your situation is comparable to mine, if you manage to get past that screen or to access the Bluetooth settings, you can probably connect the phone to the internet through Bluetooth tethering. Once you are connected to the internet, many things are easier. Also, is that blue screen the one forcing you to sign in to a previously synced account (factory reset protection)? If so, there used to be a loophole in this, there are several youtube videos about it which you can easily find. Perhaps it's still there.
EDIT: Sorry for the necroposting, for some reason I overlooked the date of the original post.
how you doing ? Not sure if you remember my situation with my HTC U 11, I managed to get my bootloader unlocked . it's a BS_US001 2PCZ50000 . my issue now , phone is on but no IMEI , No IP address and Mac address 20:00:00:00:00. Been searching all, over for a fix. I have root and can enter TWRP. Please can you assist me in any way possible.
I have no cellular network also. Thanks again for previous and future assistance given by members of xda
Hey Matty, how you doing ? Not sure if you remember my situation with my HTC U 11, I managed to get my bootloader unlocked . it's a BS_US001 2PCZ50000 . my issue now , phone is on but no IMEI , No IP address and Mac address 20:00:00:00:00. Been searching all, over for a fix. I have root and can enter TWRP. Please can you assist me in any way possible.
I have no cellular network also. Thanks again for previous and future assistance Matty
Hey Matty, how you doing ? Not sure if you remember my situation with my HTC U 11, I managed to get my bootloader unlocked . it's a BS_US001 2PCZ50000 . my issue now , phone is on but no IMEI , No IP address and Mac address 20:00:00:00:00. Been searching all, over for a fix. I have root and can enter TWRP. Please can you assist me in any way possible.
I have no cellular network also. Thanks again for previous and future assistance Matty
Just for future reference: my U11 never resumed working after this. I kept using it for two full months, after moving my SIM card to a spare phone (good old M8) and using bluetooth tethering to get it to connect to the internet. I hoped that
for some reason the problem would at some point just go away by itself, which of course wasn't the case. I didn't try a factory reset because other people had no luck with it. So no happy ending for this story.
Should anybody else encounter this problem and land on this thread, I have nothing better to recommend than just doing the same: don't bother trying to fix it, move your SIM card to some older spare phone and use bluetooth tethering to bring the U11 to the internet. This will win you some time to pick a new phone without rushing, while critical things like Whatsapp, authenticator apps and so on will keep working, making it easier to migrate to the new phone.
Sim is back but no wifi
Black Antitoon said:
Just for future reference: my U11 never resumed working after this. I kept using it for two full months, after moving my SIM card to a spare phone (good old M8) and using bluetooth tethering to get it to connect to the internet. I hoped that
for some reason the problem would at some point just go away by itself, which of course wasn't the case. I didn't try a factory reset because other people had no luck with it. So no happy ending for this story.
Should anybody else encounter this problem and land on this thread, I have nothing better to recommend than just doing the same: don't bother trying to fix it, move your SIM card to some older spare phone and use bluetooth tethering to bring the U11 to the internet. This will win you some time to pick a new phone without rushing, while critical things like Whatsapp, authenticator apps and so on will keep working, making it easier to migrate to the new phone.
Click to expand...
Click to collapse
I had similar situation. My battery juiced down and closed automatically. Then i plugged it to charge, waited for full charge and then opened it. Wifi and Sim were not working after booting. It was there before power is over ans it has gone after powering it back. I tried many things as factory reset wipe cache/dalvik etc. By the way I was using lineage os 17.1 for a few months.
The only thing that worked was flashing original stock rom via download mode. after this i got sim working back but no wifi still. now i am using it as a spare phone with only mobile internet connection.
I showed it to a few repairmen but they told me it is onboard wifi at motherboard of phone and they can't fix it without replacing motherboard which is quite expensive nearly as a new phoe.
If anyone know how to bring wifi back please tell me too.
bluellay said:
I had similar situation. My battery juiced down and closed automatically. Then i plugged it to charge, waited for full charge and then opened it. Wifi and Sim were not working after booting. It was there before power is over ans it has gone after powering it back. I tried many things as factory reset wipe cache/dalvik etc. By the way I was using lineage os 17.1 for a few months.
The only thing that worked was flashing original stock rom via download mode. after this i got sim working back but no wifi still. now i am using it as a spare phone with only mobile internet connection.
I showed it to a few repairmen but they told me it is onboard wifi at motherboard of phone and they can't fix it without replacing motherboard which is quite expensive nearly as a new phoe.
If anyone know how to bring wifi back please tell me too.
Click to expand...
Click to collapse
yes, this can be fixed, i had the same problem coming back to stock from los 17.1, you need to downgrade to oreo then let it update to pie, but it depends on the phone you have, mine is us unlocked, there is a tutorial here somewhere on how to do it. look see if you have a wi fi mac address if it's 2x.00.00.00.00.00, it same as i had.
Aldo101t said:
yes, this can be fixed, i had the same problem coming back to stock from los 17.1, you need to downgrade to oreo then let it update to pie, but it depends on the phone you have, mine is us unlocked, there is a tutorial here somewhere on how to do it. look see if you have a wi fi mac address if it's 2x.00.00.00.00.00, it same as i had.
Click to expand...
Click to collapse
Yes i have same wifi mac address as 2x.00.00.00.00.00
Thanks for advise, i will try it. Can you refer me a manual for this downgrading? I looked to forums but there is a problem that says it can't be done if it is s-on. I unlocked bootloader before installing los 17.1. Also they say it can only be downgradable from oreo to nougat. So, if you can share a guidance for how to do downgrade from pie to oreo when s-on, it would be grade.
bluellay said:
Yes i have same wifi mac address as 2x.00.00.00.00.00
Thanks for advise, i will try it. Can you refer me a manual for this downgrading? I looked to forums but there is a problem that says it can't be done if it is s-on. I unlocked bootloader before installing los 17.1. Also they say it can only be downgradable from oreo to nougat. So, if you can share a guidance for how to do downgrade from pie to oreo when s-on, it would be grade.
Click to expand...
Click to collapse
here's what i did:
1. connect the phone to pc and boot into bootloader
2.flash hosd_signed.img (fastboot flash hosd hosd_signed.img) this has to be the hosd for your software
3.once done boot into TWRP and rub the HTC dev info tool
4.change the version number into 2.42.617.7(this is for us unlocked)and hit save apply all changes'
5.run the oreo RUU for your phone.
Where can i find the hosd file?
bluellay said:
Where can i find the hosd file?
Click to expand...
Click to collapse
https://drive.google.com/file/d/1UP41sN_2AYE92-jFNwyAFpBhBC1pDzCv/view?usp=sharing
that is for us unlocked, if your phone is not us unlocked i don't have another hosd.
So I was able to solve this problem by flashing the oreo RUU from htc, then flashing twrp, complete wipe, and restoring a previous LOS 10 backup. Now my wifi is restored, and mobile data is back to normal.
Aldo101t said:
https://drive.google.com/file/d/1UP41sN_2AYE92-jFNwyAFpBhBC1pDzCv/view?usp=sharing
that is for us unlocked, if your phone is not us unlocked i don't have another hosd.
Click to expand...
Click to collapse
My phone is an unlocked model which is from India I think. It is ocean dugl model. Can I use this host file safely?
---------- Post added at 08:42 AM ---------- Previous post was at 08:38 AM ----------
mario182005 said:
So I was able to solve this problem by flashing the oreo RUU from htc, then flashing twrp, complete wipe, and restoring a previous LOS 10 backup. Now my wifi is restored, and mobile data is back to normal.
Click to expand...
Click to collapse
Can you tell more detailed instrustions for how to do it?
I have got los 17.1 backup. when I tried to flash it with twrp it seems flashing but after finishing phone restarts and nothing changed. I tried many times. I got backup but it does not flashing back. What could be the problem?
bluellay said:
My phone is an unlocked model which is from India I think. It is ocean dugl model. Can I use this host file safely?
---------- Post added at 08:42 AM ---------- Previous post was at 08:38 AM ----------
Can you tell more detailed instrustions for how to do it?
I have got los 17.1 backup. when I tried to flash it with twrp it seems flashing but after finishing phone restarts and nothing changed. I tried many times. I got backup but it does not flashing back. What could be the problem?
Click to expand...
Click to collapse
you need to pull the hosd from an oreo ruu for your phone, if there is one.what ever the software number is.
@ Aldo101t
what do you mean: "3.once done boot into TWRP and rub the HTC dev info tool"
Black Antitoon said:
I have a very similar problem, however I am and have always been on stock ROM. Yesterday suddenly my phone lost wifi and telephony connection. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again.
I think it might be some hardware or low-level issue, even if I am having a hard time how anything could happen while my phone was sitting on the desk. Next step is a hard reset and if it doesn't, then there is no hope left I think.
Your symptoms are similar, even if it happened after flashing. The only thing which I hope might help you is that, assuming that your situation is comparable to mine, if you manage to get past that screen or to access the Bluetooth settings, you can probably connect the phone to the internet through Bluetooth tethering. Once you are connected to the internet, many things are easier. Also, is that blue screen the one forcing you to sign in to a previously synced account (factory reset protection)? If so, there used to be a loophole in this, there are several youtube videos about it which you can easily find. Perhaps it's still there.
EDIT: Sorry for the necroposting, for some reason I overlooked the date of the original post.
Click to expand...
Click to collapse
@ Black Antitoon, Read your problem of WiFi and Sim Signal not working. I'm also facing the same issue, exactly a similar one, without doing anything it just happened. Would like to understand if you have got any solution. Thanks in advance
abhi2301 said:
@ Black Antitoon, Read your problem of WiFi and Sim Signal not working. I'm also facing the same issue, exactly a similar one, without doing anything it just happened. Would like to understand if you have got any solution. Thanks in advance
Click to expand...
Click to collapse
@abhi2301: sorry for answering so late. Unfortunately I couldn't fix this problem. I kept using the phone for two months after moving my SIM card to a spare phone and connecting the U11 to the internet using Bluetooth tethering, which was the only thing that worked. I kept hoping that at some point connectivity would start working again, but that wasn't the case. I eventually gave up. Sorry for not having better news.
As you probably read (from post #13 on), other users had better luck by flashing a RUU, hope this can work for you too.
Cheers
I ran across this post and it fixed my issue regarding no wifi,
My u11 encrypted? lost wifi and mobile signal, after restore rom, it bricked
Please check the pictures: short story first: after reset the ROM with recovery mode, the u11 can go through the encrypting screen, then it will loop and stuck in the setup screen. I didn't really encrypt my phone ever, I only had a simple...
forum.xda-developers.com
hammered58 said:
I ran across this post and it fixed my issue regarding no wifi,
My u11 encrypted? lost wifi and mobile signal, after restore rom, it bricked
Please check the pictures: short story first: after reset the ROM with recovery mode, the u11 can go through the encrypting screen, then it will loop and stuck in the setup screen. I didn't really encrypt my phone ever, I only had a simple...
forum.xda-developers.com
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Click to collapse
So which one is your solution of all the messages in the post? Can you copy paste the message?

Question Help ! No wifi and bluetooth scanning

Hi friends,
Since yesterday, my wifi and bluetooth don't work anymore. When enabling them, it scans nothing . I've made a factory reser without any psuccess !
Never seen an issue like this on any phone...
Thanks for your help guys
Have you tried restarting the phone? I had 1 time yesteday too, suddenly, the phone was idle, and when I checked Wifi found nothing. Restarted and then it works again. Not sure if related to March update or some other stuffs
creezalird said:
Have you tried restarting the phone? I had 1 time yesteday too, suddenly, the phone was idle, and when I checked Wifi found nothing. Restarted and then it works again. Not sure if related to March update or some other stuffs
Click to expand...
Click to collapse
Restarted and also factory reseted
YassGo said:
Restarted and also factory reseted
Click to expand...
Click to collapse
Wow...after a factory reset, that's pretty much it!
You can try doing the reset network settings button (you can search it in the search bar in Settings or find it in the Internet setting on top right button [wrench and reset circle]), but I can't imagine it doing better than a factory reset.
The best/last thing that can be suggested, since it states you are rooted in your sig, is to flash the latest Full Factory image (March) and/or with the "-w" intact (since you stated that you did a factory reset so I imagine your phone is wiped anyways) and see if that doesn't fix the issue. The best 3 methods to achieve this is using the online Android Flash Tool, the tool PixelFlasher that can be found here on XDA, or manually using platform-tools (you must've used one of these in the past to be rooted, so I assume you're familiar).
Hopefully you get it figured out. Worst case, the phone is still under manufacturer's warranty and you should be able to get it replaced with a refurbished if it truly isn't resolved...
simplepinoi177 said:
Wow...after a factory reset, that's pretty much it!
You can try doing the reset network settings button (you can search it in the search bar in Settings or find it in the Internet setting on top right button [wrench and reset circle]), but I can't imagine it doing better than a factory reset.
The best/last thing that can be suggested, since it states you are rooted in your sig, is to flash the latest Full Factory image (March) and/or with the "-w" intact (since you stated that you did a factory reset so I imagine your phone is wiped anyways) and see if that doesn't fix the issue. The best 3 methods to achieve this is using the online Android Flash Tool, the tool PixelFlasher that can be found here on XDA, or manually using platform-tools (you must've used one of these in the past to be rooted, so I assume you're familiar).
Hopefully you get it figured out. Worst case, the phone is still under manufacturer's warranty and you should be able to get it replaced with a refurbished if it truly isn't resolved...
Click to expand...
Click to collapse
Yesterday I dirty flashed March update bmand disabled verity stuff. It forced me to format data. Is it enough or is there a better clean flash way ?
Btw I tried the reset network thing without success
YassGo said:
Hi friends,
Since yesterday, my wifi and bluetooth don't work anymore. When enabling them, it scans nothing . I've made a factory reser without any psuccess !
Never seen an issue like this on any phone...
Thanks for your help guys
Click to expand...
Click to collapse
YassGo said:
Yesterday I dirty flashed March update bmand disabled verity stuff. It forced me to format data. Is it enough or is there a better clean flash way ?
Btw I tried the reset network thing without success
Click to expand...
Click to collapse
Mmmm...when you stated you "factory reset", it wasn't clear whether it was from the OS system setting or when flashing...
I don't think there is a "better clean" way to flash and/or reset the phone. If you're not flashing/sideloading OTA (which you aren't)...
It (reset network) was a very long shot, but worth exploring just in case it hadn't been tried yet...
I mean, I guess you can try Android Flash Tool and even go as far as to flash to both slots and relock bootloader to get a pure, stock status and see if the problem truly sticks that way. You've already wiped the phone, so I doubt this could hurt or you lose anything important at this point. But I can't imagine dirty flashing the latest March update (or even including disabling the verity stuff) wouldnt've addressed or reset things to set the issue straight...
If it's still there after relocking the bootloader and flashing to both slots, then it's warranty exchange time (if you ever want to resolve the issue)...
*most likely the flashing somehow wrecked the system board radio enough...
If/When this works, you'll need go through the trouble of unlocking the bootloader, and reflashing the Full Factory image with disabling the verity & validation stuff, before rooting again.
Ok I think it's a hardware problem. When I shake my phone, I hear something moving.
I dropped it from my bed saturday night. The wifi module must be disconnected.
Let's send it to Google....
YassGo said:
Ok I think it's a hardware problem. When I shake my phone, I hear something moving.
I dropped it from my bed saturday night. The wifi module must be disconnected.
Let's send it to Google....
Click to expand...
Click to collapse
Are you sure that what you are hearing move when you shake the phone is just the OIS for the camera? All phones with OIS will make some noise when you shake them.
jaseman said:
Are you sure that what you are hearing move when you shake the phone is just the OIS for the camera? All phones with OIS will make some noise when you shake them.
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Click to collapse
I don't know my friend. Google will send me the return process tomorrow. They told me 7 to 10 days for repairing. Why did I sell my old oneplus ?
YassGo said:
I don't know my friend. Google will send me the return process tomorrow. They told me 7 to 10 days for repairing. Why did I sell my old oneplus ?
Click to expand...
Click to collapse
I have had several OnePlus phones and they have all been great for me! However, I am having no problems with my 7 Pro either so....YMMV

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