[Q] Unable to Connect to my Google Account - Motorola Atrix 2

After Hard Resetting my Motorola Atrix 2, when i tried to connect to google account, I am getting an error message saying - Can't establish a reliable data connection.....
Below is the whole description of the problem....
4 days ago I updated my Motorola Atrix 2 with the Update. The Update downloads successfully but after rebooting I got a message saying "Update Failed".
I tried updating again but received the same error.
And 2 days after this updation process I noticed that I am unable to sign into my Google Account. None of the Google Application was opened. All I see the Window with Loading Symbol and nothing else. Neither Android Market, Nor Gmail or Youtube works. All stopped working at once.
I than searched the Internet and find some solutions saying that you need to hard reset your phone.
I did that also, I used both the method for hard resettig, i.e. 3 button method as well as Factory Reset option, but it didn't solve my problem at all.
In fact now at starting of the phone when i tried to connect to my google account, an error comes saying - " Can't Establish a Reliable Data Connection "
I had searched your forums also and find a similar thread
http://forum.xda-developers.com/showthread.php?t=780545
But trying all the method given in this thread I am still unable to connect to my google account.
Kindly Help me......... Thanx in Advance

Go to Settings -> About Phone and see, are you on 2.3.5 or 2.3.6?
If you're on 2.3.5 then you can manually update through Recovery. If you're on 2.3.6 then you might want to try flashing the fxz and then manually updating through Recovery.

You might double check your apns, Might try pulling your sim and battery for about 10 or 15 min to clear your location, you should register and connect to the nearest tower after boot up. I had that issue once and it was actually the market causing the problem. Make sure it's up to date and all good.

cogeary said:
Go to Settings -> About Phone and see, are you on 2.3.5 or 2.3.6?
If you're on 2.3.5 then you can manually update through Recovery. If you're on 2.3.6 then you might want to try flashing the fxz and then manually updating through Recovery.
Click to expand...
Click to collapse
I am still on 2.3.5........ How can I manually update through Recovery and does Manually updating will solve my problem.....???????

Still no solution
I tried many options but none of them seems working for connecting to my google account.
Than I removed My Memory Card and SIM from the mobile and connect through WiFi and I am able to connect to my google account.
The Market, Gmail, Youtube... everything starts working..
But as soon as Placed my SIM back and tried to connect through Edge/3G network i am still getting the same error and market and all other google apps just showing Loading....... even though with the same settings Internet on my device works perfectly fine.... Browser is opening all the sites pretty cool. But I am stick on the Default Google Apps that come preinstalled in the Android.
Plzzzzzz Help me guyzzzzzzz...................

Alright... I'm not quite sure what is causing your problem but I can bet that flashing the fxz will solve your problems.
There is a stickied thread in this section that has all you need to know about flashing an fxz, and more.
Sent from my Motorola Nexus S using Tapatalk

cogeary said:
Alright... I'm not quite sure what is causing your problem but I can bet that flashing the fxz will solve your problems.
There is a stickied thread in this section that has all you need to know about flashing an fxz, and more.
Sent from my Motorola Nexus S using Tapatalk
Click to expand...
Click to collapse
Ok i'll try that too and let u know whether it helps or not.
Having my finger crossed.. hope it works

Which service provider are you using? If you're not using AT&T I imagine you have the phone unlocked.. Could something wrong have happened with the unlock?
Does unlocking stay with the phone even after a fastboot flash?

Alperon said:
Which service provider are you using? If you're not using AT&T I imagine you have the phone unlocked.. Could something wrong have happened with the unlock?
Does unlocking stay with the phone even after a fastboot flash?
Click to expand...
Click to collapse
Yuppp....... u r right.... I have an unlocked Atrix 2...
I am an Indian and I uses Vodafone Sim here.
And yes even after Fastboot Flash, it is still unlocked.
I was also worried when i was going to do a fastboot flash about unlocking issue.
But than i took the risk by my own and atleast after fastbooting it didn't get locked back to at&t.....
But no help regarding my issue of unable to connect to google account.
Though it works very much fine in WiFi but through SIM I am unable to do anything on google apps.
I had changed and tried the several APN's but none of them helping me...
Neither all other methods, such as Factory resetting, Youtube trick, etc , dont help me at all...
Still m searching for the solutions

hemendrachauhan said:
Yuppp....... u r right.... I have an unlocked Atrix 2...
I am an Indian and I uses Vodafone Sim here.
And yes even after Fastboot Flash, it is still unlocked.
I was also worried when i was going to do a fastboot flash about unlocking issue.
But than i took the risk by my own and atleast after fastbooting it didn't get locked back to at&t.....
But no help regarding my issue of unable to connect to google account.
Though it works very much fine in WiFi but through SIM I am unable to do anything on google apps.
I had changed and tried the several APN's but none of them helping me...
Neither all other methods, such as Factory resetting, Youtube trick, etc , dont help me at all...
Still m searching for the solutions
Click to expand...
Click to collapse
Try another SIM card from your provider. This phone does have issues with SIM cards and weird things like that.
Jim
Sent from my MB865 using xda premium

jimbridgman said:
Try another SIM card from your provider. This phone does have issues with SIM cards and weird things like that.
Jim
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Hmmm.....
first I am going to flashing the fxz with supercharged v5.... may be it will help...
If in case it won't work too..... i will try your solution too....
By the way thanks in advance for looking to my thread and tried to help me..

hemendrachauhan said:
Hmmm.....
first I am going to flashing the fxz with supercharged v5.... may be it will help...
If in case it won't work too..... i will try your solution too....
By the way thanks in advance for looking to my thread and tried to help me..
Click to expand...
Click to collapse
Flashing the fxz will not fix your issue, I promise. And I am not sure running SC v5 is the best option since you are having some issues. SC v5 is great, but it has some GPS issues, and a couple of other things. Since you are having this issue ONLY while using the cell singal, that should tell you that the issue lies on that part of the signal, and should be a very good lead in fixing it. I would talk with your phone provider.
Do a search on this forum for issues with atrix2 and SIM cards, this seems to fit the same bill we have been seeing over and over with phones that are not on a "true" HSPA+ "4G" style SIM card, there are even some people that had 2 of the same exact cards where one worked and the other did not. I would post a few links in here, but there are just too many to even give you a good few, to look at.
Jim

I have the same problem here.
Because sc v5.2 had a gps issue,then i go to bootstrap,wipe cache partition and wipe factory then restore 2.3.6 deodex and rebooted.
And now i can't connect to my google account.
Tomorrow i will try to restore sc v5 again and wish it will solve the problem.
Update: Restore sc v5 and now i'm able to connect to google account,but now i got fc.
Sent from my MB865 using Tapatalk

Problem Solved
After so many hard reset, at last I am able to connect to my Google Account.
The most interesting fact is that problem is with the SIM's APN only.
Here in India, Vodafone provides two APN, one is "WWW" and other is "portalnmms".
I had tried both one by one but that didn't seem to work, than i found a thread on internet saying that add both the APN in a single APN, i.e., "WWW" in the APN field and "portalnmms" in the server field and change "Authentication Type" to "PAP" and leaving all other fields to default.
I did this and as soon as i saved these settings, everything starts working.
I am more than happy....

Related

Urgent!!! Help needed!!! No service problem!!!

I am new to xda. I haven't ran into a problem yet that i couldnt find a solution to....UNTIL NOW!!!
I have an incredible 2. It is rooted, and DID have a cm7 OS. Today, differentPps on my pho.e kept opening and then being foreclosed. Naturally, I rebooted my phone to see if that would fix the foreclosing problem. However, THE REBOOT MADE PROBLEMS WORSE. Now, my phone shows "no service." It shows "unknown baseband," "unknown phone number" and won't receive/send texts/calls. I can only use WiFi to use the internet. I tried factory reset, (through cm7 and the phone itself) I also tried downloading a new radio and cm9. Help NEEDED ASAP!!!! WHAT ELSE CAN I DO?!!
ladyjager said:
I am new to xda. I haven't ran into a problem yet that i couldnt find a solution to....UNTIL NOW!!!
I have an incredible 2. It is rooted, and DID have a cm7 OS. Today, differentPps on my pho.e kept opening and then being foreclosed. Naturally, I rebooted my phone to see if that would fix the foreclosing problem. However, THE REBOOT MADE PROBLEMS WORSE. Now, my phone shows "no service." It shows "unknown baseband," "unknown phone number" and won't receive/send texts/calls. I can only use WiFi to use the internet. I tried factory reset, (through cm7 and the phone itself) I also tried downloading a new radio and cm9. Help NEEDED ASAP!!!! WHAT ELSE CAN I DO?!!
Click to expand...
Click to collapse
Have you tried RUU'ing back to stock?
_MetalHead_ said:
Have you tried RUU'ing back to stock?
Click to expand...
Click to collapse
If you're referring to restoring back to stock Rom, I already have.
ladyjager said:
If you're referring to restoring back to stock Rom, I already have.
Click to expand...
Click to collapse
But did you try it with a RUU?
_MetalHead_ said:
But did you try it with a RUU?
Click to expand...
Click to collapse
Yes, I've tried a couple times.
Try
Try hard resetting, which means clearing all data, and wiping cache (if it is that bad)
or
Try doing some of the previous steps again....
Hope It helps
I have same type of problem but after trying these instructions, I found the solution of the problem. Simply try them step by step and you will get results.
pure.noob said:
Try hard resetting, which means clearing all data, and wiping cache (if it is that bad)
or
Try doing some of the previous steps again....
Hope It helps
Click to expand...
Click to collapse
Tried hard resetting, wiping dalvik cache and cache partition. Still nothing.
However, slight change- after setting it back to stock, switched it over to cm7.2. Now, I have the roaming indicator flashing, but still cannot make calls or send texts. Before, while trying a new Tom, it would bring me to the same point, ^ but when I would select regular reboot, it would put me back with "no service."
It may happens.
Restart your phone and try then.
rayanlee said:
I have same type of problem but after trying these instructions, I found the solution of the problem. Simply try them step by step and you will get results.
Click to expand...
Click to collapse
What instructions are you referring to? And I've tried, the most simple and generally harmless to extreme wiping and resetting everything I had. Let's say I'm just fit to be tied. This is a nightmare!!!
erolapy said:
It may happens.
Restart your phone and try then.
Click to expand...
Click to collapse
Tried and it didn't work.
Well, after many, Many MANY attempts to fix this, finally switched SIM cards with another phone and found out my SIM card blew!!! How often does that happen?!
ladyjager said:
Well, after many, Many MANY attempts to fix this, finally switched SIM cards with another phone and found out my SIM card blew!!! How often does that happen?!
Click to expand...
Click to collapse
It happened to my sim card..no idea why..I was flashing different rooms and modems but finally swapped sim just to test ( I didn't really think that sim would be the culprit) but it worked on different..no idea as to why sim stopped working.
Sent from my Nexus S using xda app-developers app

APN issue after flashing Bricked

I flashed the new Bricked kernel today and it messed up my APNs. I can't change the MCC and MNC values. If I try to the APN won't be saved.
I already superwiped and reflashed everything even with different kernels but the problem still exists. My phone shows it's roaming and I don't have data access.
Now there's even a carrier list that wasn't there at all before.
Someone suggested I should remove market access emulate on boot, but I don't know how to do it.
Any help will be appreciated.
Thanks!
Pierrot Lunaire said:
I flashed the new Bricked kernel today and it messed up my APNs. I can't change the MCC and MNC values. If I try to the APN won't be saved.
I already superwiped and reflashed everything even with different kernels but the problem still exists. My phone shows it's roaming and I don't have data access.
Now there's even a carrier list that wasn't there at all before.
Someone suggested I should remove market access emulate on boot, but I don't know how to do it.
Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
Just to make it clear, I did not install Market Enabler or Market Access...
Try new the 3.33 universal Firmware.
ronattack said:
Try new the 3.33 universal Firmware.
Click to expand...
Click to collapse
No that does not help. I was on the 3.33 firmware and I even reverted back to 3.32 and an older radio to try my older setup and see if that fixes it.
I still have no data Phone still roaming
Now I even flashed an old stock GB rom with old Hboot and old radio.
For some reason the phone still thinks I'm using Vodafone...
I tried APN Backup & Restore. When I backup the APNs it saves a xml file with a lot of carriers in it. Way more than what the phone shows
in the system.It only shows the Vodafone ones. Heck, I even have a carrier named "My Dads Internet" which is also weird.
I really have no idea what to do now, should I get a new SIM card?
Please help!
Well... 2 days of trying to figure this out. No solution.
Maybe my SIM card thinks I'm outside the country. I guess I'll have to call my service provider and see if I need to get a new SIM.
:/
Wow this is terrible ! I've never heard of this happening! I would definitely call carrier and see if you need a new sim card or what can they do on their end to fix the issue, especially if none here knows a fix or responds. I just wanted to wish you the best and let you know I really hope your issue gets cleared up soon! Please let us know what happens and what the fix was ok. Good luck to you!!
Sent from my HTC Sensation 4G using xda premium
Thanks, I just put the SIM card in a friend's phone. Same problem, so I'm glad to know the problem is with the SIM card and not the phone. That's definitely a relief.
I'm calling my carrier!
Just to close this thread in case anyone is suddenly having this problem, you either installed Market Access or Market Enabler or your SIM card is just not working correctly.
My problem was the SIM card, I got a new one from my carrier, everything is working again

[Q] installed rom and now I have NO service.

Hey guys,
No matter what I do I can't get my service to work again. All it shows at the top is a little circle with a slash through the middle. I tried installing a custom rom but ran into some problems. So I "restored" my backup through rom manager. But i don't have service anymore. Since this happend I have tried several new roms and I still can't get the service to come back.
Some people say it has something to do with the IMEI but according to my setup I still have one.
I have been working on this problem for nearly 13 hrs none stop! Please help... I have searched everywhere.
Thanks
ptiworld said:
Hey guys,
No matter what I do I can't get my service to work again. All it shows at the top is a little circle with a slash through the middle. I tried installing a custom rom but ran into some problems. So I "restored" my backup through rom manager. But i don't have service anymore. Since this happend I have tried several new roms and I still can't get the service to come back.
Some people say it has something to do with the IMEI but according to my setup I still have one.
I have been working on this problem for nearly 13 hrs none stop! Please help... I have searched everywhere.
Thanks
Click to expand...
Click to collapse
If your IMEI and all that information is correct then you may have a bad sim card resulting in no service at all. Otherwise i'd recommend using odin to go back to completely 100% stock and see if that fixes it.
Neverendingxsin said:
If your IMEI and all that information is correct then you may have a bad sim card resulting in no service at all. Otherwise i'd recommend using odin to go back to completely 100% stock and see if that fixes it.
Click to expand...
Click to collapse
Thank you so much for responding. I have tried to restore stock with odin but every time odin finishes my phone still boots up my existing rom. Any quick ideas with that one?
And do you really think my sim could have just gone bad like that? It's free to get a new one so maybe I will try that as a last resort.
I don't know much about rooting but could it be my radio?
A couple of questions?
Is boot loader unlocked, if so how did you unlock, updated ver 1.4 ez-unlock can mess up and relock boot loader. Use ver 1.2 . "Verizon only"
What ROM and kernel? Make sure its for your carrier.
Any radio should be OK as long as its for you phone and carrier.
See the Galaxy sIII shine via SynergyRom
did you try reprovisioning your device with dialer code *2767*3855?
note that this does wipe internal sd so back ur **** up!
I tired the above number in dialer but always comes up with error saying "mobile network not available".
Am I doing something wrong?
Oh.... You forgot to ad a # on the end of that number. After this everything started working again!!! Thank you so much!
ptiworld said:
Oh.... You forgot to ad a # on the end of that number. After this everything started working again!!! Thank you so much!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1954331 I had this happen last week and this is what fixed it for me.
Christian
Neverendingxsin said:
If your IMEI and all that information is correct then you may have a bad sim card resulting in no service at all. Otherwise i'd recommend using odin to go back to completely 100% stock and see if that fixes it.
Click to expand...
Click to collapse
What fixes the problem. This happened to me after flashing the latest MIUI ROM on my Verizon S3.
I tried re provisioning my phone with the number sequence below but it did not work. I also used the phone info app but I'm not sure what I'm supposed to do.

[Q] HELP! Data but no signal!

So I started today feeling a little creative so I flashed the newest MIUI ROM, there was a data issue that I tried to work out and in the end screwed everything up.
I lost signal but I have data.
I have tried probably 10 ROMs and the same has happened, I am getting a roaming sign, but it shows I have bars (I am connected to a wireless repeater so full service all the time on 3g).
What in the world do I do? I've seriously tried everything. I flashed back to stock through ODIN and nothing still.
PLEASE tell me someone has seen heard this problem... WHAT DO I DO?
Thanks in advance...
Go to settings - about phone - status and tell us if your IMEI is a bunch of zeros or a string of numbers.
Sent from my Nexus 7 using xda premium
It's not I its still the right one, that was something I checked... I considered doing a IMEI restore anyway and maybe that would fix the problem but I still definitely have it there. Thanks
tanpatnode said:
It's not I its still the right one, that was something I checked... I considered doing a IMEI restore anyway and maybe that would fix the problem but I still definitely have it there. Thanks
Click to expand...
Click to collapse
Read the thread and go into Mobile settings and fix the settings. After that you'll be good to go.
Sent from my SCH-I535 using xda app-developers app
How I Fixed It
Hey there. Not sure if your still having this problem, but I ran into the same issue with my new phone after rooting, unlocking bootloader, and flashing MIUI. To fix it, I had to odin to stock (Pre-Jellybean for the Samsung Utility), which I got from here: http://hotfile.com/dl/169363562/8975152/SCH-I535_VZW_I535VRALG1_I535VZWALG1.zip.html%20
Then I ran the Samsung Repair Utility from here: http://forum.xda-developers.com/showthread.php?t=1867442&page=18
The Samsung Repair Utility said my ERI was present and my IMEI was accurate per the back of my phone. Desperate, I ran the "Repair ERI" anyway which made no difference until I followed the OP's directions to dial the code to run the factory reset if the tool didn't work. That seemed to do the trick :victory:
Good Luck.

[Completed] [Q] No SIM card after CM downloader update :c

I have a SPH-L720 from Sprint, it was running the 4.4.2 stock rom, the phone was unlucked and working under Movistar here in Mexico (i dont have idea of the method used for unlock the phone).
So, yesterday i rooted the phone without problems, installed de CWM recovery, made a backup of my stock rom, wiped data and cache and installed the cm-12.1-20150413-OPTIMIZED-jflte ROM (from this tutorial tinyulr .com/ooqye9s ), the install completed, i started the phone with no problems, proceeded to install the Gapps, and the phone was working good, my network and data worked (had internet, could make calls and send sms), but the phone drained the battery too quick and the camara had some issues, same thing with the dialer (i wasnt able to hang up a call, the red button didn't anything).
So i decided to download the CM Downloader app, search for an update and the app downloaded the "cm-12.1-20150625-NIGHTLY-jfltespr" ROM (i didn't saw or knew about the "JFLTESPR" part), the phone rebooted and installed the update, tha camera and the dialer problem disapeared but the phone didn't recognize the network anymore, it says "No SIM card". i tried to install the cm-12.1-20150413-OPTIMIZED-jflte ROM again, tried to restore the backup of my stock rom, but nothing works, my network s not working and i dont know what to do.
Please help :c
Hi, thank you for using XDA Assist. Check your apn settings. They probably are not set up correctly for your carrier. Go to settings, wireless and networks, more, cellure networks, access point names. Google yourcarriername apn. You can usually find the correct settings there.
jd1639 said:
Hi, thank you for using XDA Assist. Check your apn settings. They probably are not set up correctly for your carrier. Go to settings, wireless and networks, more, cellure networks, access point names. Google yourcarriername apn. You can usually find the correct settings there.
Click to expand...
Click to collapse
thanks for you help buddy, apreciated.
It doesnt let me change my apn because the phone is not attached to a network :/ y think i relocked my phone for sprint, and maybe trying to unlockit again it will work, but again, im new at this and i dont have idea of how to do it
Well, you might have to return your device to stock and start all over using Odin. But first see your device's specific forum here,http://forum.xda-developers.com/galaxy-s4-sprint. All and specifically ask your question here, http://forum.xda-developers.com/showthread.php?t=2374543. They are the experts on your device and will be off more help than I.
Thread closed.

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