[Q] T-Mobile Z3 MMS issues from VoLTE? - Xperia Z3 Q&A, Help & Troubleshooting

I have the T-Mobile Sony Xperia Z3. Since getting Lollipop, a few of my previous issues SEEMED to have been resolved. But now it seems that the only way for me to ensure I get my MMS (photo and/or group) and even sometimes SMS messages is to disable VoLTE on my phone. VoLTE allows you to make calls using your LTE (digital) line, which means 1) You can get 4G LTE when using internet while ON a call and 2) Your calls will use the LTE line which is supposed to give you better sound quality on your calls and 3) The calls will connect faster as well.
So because I have to disable VoLTE, I no longer can benefit from it. I don't know for sure if disabling it has fixed my MMS/SMS issues b/c I just disabled it last week, but so far it seems to have done the trick.
Does anyone have similar issues happening? Any thoughts on whether this is Sony's fault or T-Mobile's?? The Lollipop update from Sony included VoLTE improvements, and I noticed that it did help with Smart Call Handling. Before Lolli I had to disable that for SCH to work, but now I don't. But VoLTE was causing MMS issues before too, and now it seems it still is?
I want to get the Z5 when it comes out, but issues like these really annoy me b/c I have no idea if they will ever get fixed or not. If not, then the Z5 will have it too. I may just go back to HTC as I didn't have issues with MMS on it besides the stock app on BOTH phones (and even on the Samsung S6 Edge) sucking for various reasons, not just MMS-related (Samsung). But once I switched to Chomp SMS on the M8, everything was fine. Now the same maker of Chomp made Textra and I use that, so will prob continue to. So if Sony doesn't fix this and esp if HTC continues to improve its camera, maybe I will go back?
RockStar2005

VoLTE is enabled on mine and the few MMS's I have sent so far, went through fine.
As for VoLTE I agree it's better to have it working due to the benefits but it will not work across carriers. AT&T and Verizon however I believe are working to enable cross carrier VoLTE across their networks and I believe they are not including TMO or Sprint.

your SN is quite familiar lol
iono i honestly think it's like a tmobile problem. i've had this problem with the iphone 6 as well when enabling volte. once disabled, it works fine. i never did quite figure it out though as some phones work fine with it, and others don't.

Hey abhinav,
It's not really about them going through, it's about me NOT always getting them that's the issue.
I know that it works on T-Mobile. The issue is that when it's enabled, it seems to be causing issues with me receiving some of my text messages, esp MMS ones.
RockStar2005

sillie,
Ok? lol My screen name or abhinav's? I don't recognize yours so not sure.
Yeah I agree, but I don't know that for sure. But like I said, T-Mobile is known for having issues with MMS, esp the stock apps on their phones not being able to display MMS messages properly (i.e., you can only see the sender and yourself in a group MMS message, not the other parties involved). This is why I disabled it and use Textra (aka, the greatest texting app ever! lol) instead.
So you had or currently have an iPhone 6 on T-Mobile, and you had the same MMS issue I described above when VoLTE was enabled, but then it went away when you disabled it? Please confirm.
I dunno man. It just annoys me that I can't use it. I didn't mind pre-Lollipop b/c I didn't get VoLTE in my area (Chicago suburbs) anyway, only in Chicago itself. But right after I got Lollipop I noticed that it was working in my area, so it must've been expanded to my area finally. Which means now I actually am missing out on it. It's not a BIG deal, but it just annoys me b/c I notice my calls take a few seconds longer to connect when I make them when VoLTE's off vs when it's on.
Thanks,
RockStar2005

Hey RockStar2005, we also have an iPhone 6/Galaxy S4/HTC One M8 in the family and MMS works fine on them as well, so I don't know what's going on, I definitely know you aren't the only one as many others also complained about this issue. I suppose it's the network in your area to blame?

Abinhav,
Yeah it never seems to be EVERY phone, but a number of phones. And I dunno, it could be the area.
Do you have T-Mobile Abhinav?
Thanks,
RockStar2005

RockStar2005 said:
Abinhav,
Yeah it never seems to be EVERY phone, but a number of phones. And I dunno, it could be the area.
Do you have T-Mobile Abhinav?
Thanks,
RockStar2005
Click to expand...
Click to collapse
Yes I do, in fact I believe you replied to me on the TMO support forums regarding deployment of Lollipop about a month back.
This phone really is great especially after band 12 deployment, now I have full LTE signal vs the rest of the non B12 phones in my family with only 3-4 bars.

Oh ok. I know we've talked on here but can't remember in T-Mo forum.
Maybe it is an area thing, though I doubt sillie lives in the Chicago area too (so if it's an area thing, it's NOT just Chicago). Sillie, where do u live? lol Please respond to my other post too.
Yeah in Chicago though, I can't take advantage of Band 12 b/c Channel 50/51 WPWR uses the same frequency as Band 12, so have to wait until T-Mo and WPWR resolve things in multiple cities, including Chicago. It annoys me b/c in some buildings I know I'm not getting a strong signal b/c of this issue. I'm hoping it gets resolved soon.
RockStar2005

I can't speak about outside areas, but for home if you don't like WiFi calling you can get the LTE Signal Booster for free from TMO.

abhinav,
I disabled my WiFi Calling feature the day I got my phone. Always have. Even if T-Mobile has fixed the MMS issue it causes, I'd still rarely use it, if ever. I think it's only good if you live in an area with poor reception or if you're traveling overseas and don't wanna have to pay for the call.
You mean the T-Mobile/Asus router? Yeah I got that, for free too! T-Mobile REALLY came through on that one. A $200 router that's very well-rated & powerful as F (it's a BEAST of a router!), for free (free shipping too)?!! Looks really nice too. Since I don't use a landline anymore, I gave back my modem to Comcast so I wouldn't have to pay the $10/mo leasing fee on my Comcast bill, and instead bought this extremely well-rated Motorola/Arris modem which actually pays itself off in no time and saves me money in the long run. I highly recommend doing this esp if you don't use a landline anymore. Setup was pretty easy you get to choose from 2 speeds........ 2.4GHz and 5GHz. The 2.4GHz option is not AS fast as the 5GHz one, but the has a wider range. So if you get them, use 5GHz unless you live in a really big place then maybe 2.4GHz is better.
RockStar2005

Hey Rockstar2005, not the router, I mean the actual LTE booster it has two parts a LTE receiver which takes signal from nearest tower and the booster part which amplifies. You place the receiver near a window in the direction where signal is strongest and the amplifier somewhere towards the center of your home.
I also live in area of great signal, but I told them indoor reception sucked, which it did before band 12 and the rest of my devices don't have band 12 so they gave it to me.
I prefer not to use their Asus cellspot router, as I am a tester for Netgear so I keep getting better high end routers every few months anyway.

Oh ok. That's what the Cellspot is supposed to do that........... make everyone's home who uses it a mini cell tower. lol Of course I guess it only really helps other ppl if you don't password-protect it. lol
Nice! I told them it sucked b/c I wanted it free. LOL Now I got a CRAZY fast router. T-Mobile forever!!! lol
Oh nice! If I was you I wouldn't either. But I am VERY happy with my setup. Until Comcast upgrades their network again, which will prob be a while since they just did a few years ago, I'm set. Even when they do I may not necessarily upgrade my plan right away. I get like 120 mbps since they doubled my 50 mbps plan for free a year ago. So I'm actually getting MORE than double the speed. Downloads on laptop or phone go through super fast.
RockStar2005

The cellspot is a good WiFi router with optimized QoS for TMO VoIP while the LTE booster is an actual mini cell tower. I guess it doesn't matter if you already have one or the other.
Either way this is a whole lot better than Sprint, who had great customer service reps who gave discounts to compensate for the bad network and false network upgrade promises. Their maps were very unrealistic as I barely had 2G even though the map said good 3G and even their peak 3G speeds in good areas were slower than TMO 2G and the LTE was like 3G plus the eCSFB switching issue due to triband LTE and no VoLTE support. Messaging was comical, a message would either come repetitively or not come till hours or even a day later. Glad I switched to TMO last Oct.

RockStar2005 said:
sillie,
Ok? lol My screen name or abhinav's? I don't recognize yours so not sure.
Yeah I agree, but I don't know that for sure. But like I said, T-Mobile is known for having issues with MMS, esp the stock apps on their phones not being able to display MMS messages properly (i.e., you can only see the sender and yourself in a group MMS message, not the other parties involved). This is why I disabled it and use Textra (aka, the greatest texting app ever! lol) instead.
So you had or currently have an iPhone 6 on T-Mobile, and you had the same MMS issue I described above when VoLTE was enabled, but then it went away when you disabled it? Please confirm.
I dunno man. It just annoys me that I can't use it. I didn't mind pre-Lollipop b/c I didn't get VoLTE in my area (Chicago suburbs) anyway, only in Chicago itself. But right after I got Lollipop I noticed that it was working in my area, so it must've been expanded to my area finally. Which means now I actually am missing out on it. It's not a BIG deal, but it just annoys me b/c I notice my calls take a few seconds longer to connect when I make them when VoLTE's off vs when it's on.
Thanks,
RockStar2005
Click to expand...
Click to collapse
Yours. I think it was from HoFo or something. In the Nokia forum lol If not, my bad, someone else has a similar SN lol
Yeah I used to use textra for a long time. I only recently went to hangouts because of work. I'd rather have just one app that handles it all, although the UI for hangouts sucks.
But yeah, I used to have the iPhone 6 and did that and it went away. I now have the Z3 Compact that doesn't have VoLTE, and it works fine lol The only thing that sucks about this phone is no B12/VoLTE/Wi-Fi Calling.
edit: saw your other post
I live in Socal, they just started rolling out B12 in my area. There's already VoLte though.

sillie,
Ahh ok. Not sure what HoFo is and I've never been in any Nokia forums. Pretty much only xda and T-Mobile.
I C. Yeah Hangouts' UI doesn't do it for me. lol But if it was a work thing, I'd use it I guess if it made life easier. I actually prefer to have my IMs and texts separated. Combining them confuses me. lol
Well at least it went away. But did you get rid of the iPhone 6 after getting Lollipop? I just wanna know if you had the same MMS issues I mentioned AFTER getting Lollipop on the iPhone 6?
I C. Yeah not having Band 12 and VoLTE isn't so great, but I mean, I have them, but have issues with both as I mentioned to abinhav (and you). lol
With regards to the Z5 and HTC One M10, I'm gonna have to decide which one is worse, not being able to use VoLTE or not having a great camera. If the M10's camera is up to par with the Z5's, then I may switch using my JUMP option as the M10 won't come out 'til after Z5 (I think lol). But I'd only consider that if the Z5's VoLTE was messing with my texts again. If the M10's camera wasn't as good, I'd just (continue to) put up with VoLTE's BS and keep it disabled. As great as T-Mobile is, it's unfortunately not perfect. Even on the iPhone ppl are having these issues? Geez. That just makes me think it's even more T-Mo's fault. If you're gonna offer up something like WiFi Calling and VoLTE, then they should be tested THOROUGHLY on EACH AND EVERY DEVICE that's labeled as being compatible with them. But this isn't the case it seems. So I dunno. Makes a customer feel helpless but I guess that's just how it is until they fix it. Even if I switch phones it sounds that's no guarantee of anything.
RockStar2005

RockStar2005 said:
sillie,
Ahh ok. Not sure what HoFo is and I've never been in any Nokia forums. Pretty much only xda and T-Mobile.
I C. Yeah Hangouts' UI doesn't do it for me. lol But if it was a work thing, I'd use it I guess if it made life easier. I actually prefer to have my IMs and texts separated. Combining them confuses me. lol
Well at least it went away. But did you get rid of the iPhone 6 after getting Lollipop? I just wanna know if you had the same MMS issues I mentioned AFTER getting Lollipop on the iPhone 6?
I C. Yeah not having Band 12 and VoLTE isn't so great, but I mean, I have them, but have issues with both as I mentioned to abinhav (and you). lol
With regards to the Z5 and HTC One M10, I'm gonna have to decide which one is worse, not being able to use VoLTE or not having a great camera. If the M10's camera is up to par with the Z5's, then I may switch using my JUMP option as the M10 won't come out 'til after Z5 (I think lol). But I'd only consider that if the Z5's VoLTE was messing with my texts again. If the M10's camera wasn't as good, I'd just (continue to) put up with VoLTE's BS and keep it disabled. As great as T-Mobile is, it's unfortunately not perfect. Even on the iPhone ppl are having these issues? Geez. That just makes me think it's even more T-Mo's fault. If you're gonna offer up something like WiFi Calling and VoLTE, then they should be tested THOROUGHLY on EACH AND EVERY DEVICE that's labeled as being compatible with them. But this isn't the case it seems. So I dunno. Makes a customer feel helpless but I guess that's just how it is until they fix it. Even if I switch phones it sounds that's no guarantee of anything.
RockStar2005
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Click to collapse
yeah it just makes it easier for me since all the contacts are in one spot.
Well the iPhone 6 runs IOS so there is no Lollipop? I'm running Lollipop on the Z3C right now and it's fine. I just have that mobile radio bug that everyone has but that's it. Yeah I can do without both wifi calling/VoLTE if i had B12 though. I'll just wait for the Z5 and pick that up. Since the Z3+ has B12 already, but plagued with the 810.
When I just do iMessage to other iMessage users, or Hangouts to Hangouts, there are no problems whatsoever with messages/pictures/etc. When I do iMessage with normal SMS/MMS that's when there are problems. If I turn off iMessage and use only SMS/MMS it's even worst LOL Like the receiving party would get like 10% of whatever I sent.
BTW, for textra, did you try using the MMS setting that is specifically for tmobile? I didn't have it set with that when I was using textra on my Z3C, but it seems like it would be useful for your phone

Yeah man, that iMessage caused real issues for me too pre-Lollipop. I found a fix (2nd half of my Original Post, #7) for it which I'd posted on multiple spots on here and T-Mobile's forums, but now I think it's really just VoLTE causing it cuz back then I had it disabled but had to do other stuff too. Not sure if the other stuff (#7) is needed now. When ppl I knew with iPhones had it on, I rarely got their picture MMS messages. When it was off, I always got it. My #7 fix and disabling VoLTE and using Textra all helped, but now it seems the issue is only VoLTE, though I still do the #7 thing only when I clear the cache on Textra, which was only once after I got Lolllipop.
Oh yeah, I did use that Textra setting. As you may have seen, my OP mentions it too. lol It's for WiFi Calling, but for me I like it b/c it disables WiFi if I happen to have it on since MMS messages CANNOT be sent/received over WiFi, only using data (i.e. 4G LTE).
RockStar2005

Yeah I pretty much didn't have any problems with MMS on the Z3C pre/post lollipop. Sometimes I get SMS jumbled up, but that is totally a Tmobile problem lol
I see, yeah I always have WiFi on. It still just takes cellular data like normal even with WiFi on. It doesn't disconnect from WiFi, but shows activity on the cellular data side rather than WiFi. I guess it's only useful for when you have WiFi Calling enabled.
Hopefully the next iteration of this phone will have be compatibility. And hopefully Tmobile picks this phone up in more colors.

I C. I dunno it appears to be disconnecting the WiFi cuz the icon for it disappears whenever I got or send an MMS text.
Yeah I agree. I like black but nice to have a white one maybe?
RockStar2005

Related

TMo: web and talk simultaneously?

Can you browse and talk simultaneously with the myTouch 4G?
In strong 3G and 4G environments, I'm unable to browse the web and talk simultaneously on my MT4G.
This was never a problem on my G1 in 3G settings, oddly enough.
Should I be able to browse and talk at the same time on the MT4G when I have a good 3G or 4G connection?
Has anyone noticed this problem? Any fixes available?
I'm running Ice Glacier 1.1.6.
UPDATE: This dual use is working at the moment. Perhaps I've been in Edge networks or weak 3G for previous attempts.
thepza said:
Can you browse and talk simultaneously with the myTouch 4G?
In strong 3G and 4G environments, I'm unable to browse the web and talk simultaneously on my MT4G.
This was never a problem on my G1 in 3G settings, oddly enough.
Should I be able to browse and talk at the same time on the MT4G when I have a good 3G or 4G connection?
Has anyone noticed this problem? Any fixes available?
I'm running Ice Glacier 1.1.6.
Click to expand...
Click to collapse
ANY GSM phone connect to 3G+ connections should be able to talk on the phone and surf the web at the same time.
I have noticed the same issue... hmm was thinking it was a issue with my settings. May have to look into it.
Sent from my HTC Glacier using XDA App
I've personally had mixed results with this... sometimes (in E, 3G and H) i can talk and browse at the same time, sometimes no dice, but anytime I am using the stock Wi-Fi Hotspot all my calls come through and it never breaks my tether.
anyone have any update on this? I can't find anything to fix it.
I recently bumped an old thread from early dec abbot the same issue. It seems many ppl are having the same problem. I too am having mixed results. I will have 3g fine when not in a call, but once I'm in a call, data along with mms function gets killed. However, a few times I moved closer to a window and I would get the 3g icon back. So I can only chalk it up to reception. it seems being on a call somehow effects 3g reception. I don't have a technical explanation for that though.
Sent from my HTC Glacier using XDA App
I had this issue back in late 2009, using a G1 then. TMO was only giving the Orlando area about 800 kbps down, but voice + data should still work. My actual 3g icon would vanish as soon as I got on a call.
TMO opened a ticket to have a field tech check towers, but I never heard anything back.
A coupla weeks later, Orlando had an outage. I went into a TMO store to see what was up and to gripe about the outage. We were given two, free CliqXTs. Shhhh, I said they were GIVEN to us. (and I will stick with HTC devices from here on out.)
Well, same issue. We then put in the NEW SIM, as opposed to using the one I got with my G1 in 2008, voila! My fiancee had the same issue. Swapped her old SIM, voila!
So for me, it was an issue with how the old SIM worked on the network (or didn't work).
Nonetheless, on a GSM network, concurrent voice/data should be possible, so if it's not a matter of just poor coverage in your area, I would go to a TMO store and/or call customer care.
[[[Ice Glacier beats Rock ~ via XDA App]]]
It works for me, even when I use it as a wifi hotspot at Starbucks (Because it's better than their free wifi . I'm able to call and txt and browse the net and receive calls while I am browsing on the laptop. It's very nice IMO
It's weird because it didn't work for me on the stock ROM but it works fine on CM7.
Sent from my DeLorean using a Flux Capacitor
Do you still have a backup of your stock ROM before you went to CM7? If it's "something inside the ROM," then it should be an easy test.
Since the hardware obviously didn't change, it almost sounds like a APN or Mobile Network settings issue. Can you compare your stock to CM7 and see if there's any difference?
Sometimes if you're on a voice call for a while, you'll drop down to 2G. When that happens, your ability to do simultaneous voice and data goes away. If you're mobile data indicator goes away while on a call then this is what's going on. You can verify under the the "Network" part of the "About Phone" screen.
You can mitigate this somewhat by setting your phone to 3G only mode but this can cause it's own set of issues. If your phone wants to move to 2G because of signal quality issues but can't because you have it set to 3G only mode, your call might end up dropping altogether.
shlongwoodian said:
I had this issue back in late 2009, using a G1 then. TMO was only giving the Orlando area about 800 kbps down, but voice + data should still work. My actual 3g icon would vanish as soon as I got on a call.
TMO opened a ticket to have a field tech check towers, but I never heard anything back.
A coupla weeks later, Orlando had an outage. I went into a TMO store to see what was up and to gripe about the outage. We were given two, free CliqXTs. Shhhh, I said they were GIVEN to us. (and I will stick with HTC devices from here on out.)
Well, same issue. We then put in the NEW SIM, as opposed to using the one I got with my G1 in 2008, voila! My fiancee had the same issue. Swapped her old SIM, voila!
So for me, it was an issue with how the old SIM worked on the network (or didn't work).
Nonetheless, on a GSM network, concurrent voice/data should be possible, so if it's not a matter of just poor coverage in your area, I would go to a TMO store and/or call customer care.
[[[Ice Glacier beats Rock ~ via XDA App]]]
Click to expand...
Click to collapse
So new sim cards solved your issues? Did your data speed/coverage improve at all?
Sent from my HTC Glacier using XDA App
@Phate - In that particular incident, yes, the new SIM resolved my issue. I had the issue on my G1 and then TMO gave us two free CliqXTs to retain us. We used the same SIMs from our G1s and the issue persisted. I called back in to TMO and they recommended using the new SIMs, as they said they'd seen issues with certain "older" ones.
From that point on, we could browse and talk. Prior to that, you'd see the 3G icon vanish while you were on a call. As soon as you ended the call, the 3G icon would come back.
Our speed then was around 800 kbps down, which isn't blazing fast but it's definitely more than EDGE. Once we got the new SIMs, the speed was still at 800 kbps down in the general Downtown Orlando area (keep in mind, this is early 2010). Over the next few months, the speeds got better and better and then we ultimately ditched our CliqXTs when the Glacier became available.
So in my case, Phate, the SIM resolved our simultaneous voice/data - it did not increase our speed, not explicitly.
Hope this helps!
shlongwoodian said:
@Phate - In that particular incident, yes, the new SIM resolved my issue. I had the issue on my G1 and then TMO gave us two free CliqXTs to retain us. We used the same SIMs from our G1s and the issue persisted. I called back in to TMO and they recommended using the new SIMs, as they said they'd seen issues with certain "older" ones.
From that point on, we could browse and talk. Prior to that, you'd see the 3G icon vanish while you were on a call. As soon as you ended the call, the 3G icon would come back.
Our speed then was around 800 kbps down, which isn't blazing fast but it's definitely more than EDGE. Once we got the new SIMs, the speed was still at 800 kbps down in the general Downtown Orlando area (keep in mind, this is early 2010). Over the next few months, the speeds got better and better and then we ultimately ditched our CliqXTs when the Glacier became available.
So in my case, Phate, the SIM resolved our simultaneous voice/data - it did not increase our speed, not explicitly.
Hope this helps!
Click to expand...
Click to collapse
It does help, thanks. I've been using the same sim since my Samsung e315 flip phone.
Maybe it's time for a new one, lol.
Sent from my HTC Glacier using XDA App
@ Phateless, Did you happen to try a new sim? did it help anything?
Daguse said:
@ Phateless, Did you happen to try a new sim? did it help anything?
Click to expand...
Click to collapse
Nah, service hasn't been bad, was just curious if it would get better. Never followed up on it.
I tried everything I could think of then broke down and went to the store today. The guy restarted the phone insisting that would fix it. Even when I told him I do it all the time. Thats when he blamed it on the custom rom due to the boot animation I have on it. I reassured him that its still the same rom, so he wanted to wipe it. Told him I tried it and no go. I had already told him I just wanted a new sim and he refused to even look at it. So at this point I asked for the manager. First they I told the manager was I could not get data and voice at the same time and I wanted a new sim. He popped the sim card and said it was only a 3g sim (kinda odd cause its a sim from a wing and could get H.)
Long store short he gave me a new sim and it works fine. So make sure you don't let anyone know you have a rooted phone... the idiots like to think thats the reason for all the problems.
With all due respect I wouldn't even walk into a T-mobile store with a rooted phone.
At the bare minimum I would nandroid back to stock rooted rom before going in.
Sent from my HTC Glacier
I never had that problem back in the day with my g1
Sent from my HTC Glacier using XDA App
yeah I know... I kinda was just hopping he would look at the sim. Even before he rebooted and found it was rooted he insisted it was something else. Its all good phone works great now!

Talk and Surf.. why doesnt Verizon Promote this?

We all know that the Thunderbolt can talk and surf over 3G and 4G.. why doesnt Verizon promote this? This seems like it'd be a cool selling point since ATT constantly uses this as a knock against VZ's network.
Does talk and surf not work in all markets? Does Verizon not want to confuse owners of other phones? I cant see why they dont advertise this more..
i know right i rub it in peoples faces lol
It isn't quite up to Verizon standards. At least that was what was on the initial info material for the Thunderbolt. Seems to work fine the couple times I've tried it.
There have been creative differences on how to present the "Can you hear me now? Good.. Oh, and I just got your e-mail" tv commercials.
Plus only having 1 phone that can do it ATM might be a little premature gloating for the entire network.. Although yes I do it.
It would also advertise to most folks that aren't aware (the non-techies) that talk & data is not available on every other phone... It's a fine line. It's as if Verizon would admit that the lack of this feature is a problem that only 1 phone could resolve.
I'm guessing the marketing weenies took a hard look at this
just my $.02
bill102938 said:
It's as if Verizon would admit that the lack of this feature is a problem that only 1 phone could resolve.
Click to expand...
Click to collapse
Technically that's the case because of the way the radios are used. The Thunderbolt could be the only one for a while capable of simultaneous voice & data over 3G.
I don't know many people who see that as a must have feature. Including friends who have ATT. Never seen anyone use it.
because AT&T iDouches need something to keep them feeling like they have the better phone/network..
verizon's just bein nice..and how would it look if they came along after all this time and advertised the one phone in the entire lineup that could do it?
There really isn't any point. LTE isn't large enough, only one phone out (as of now). And really how many times would you need to use it?
lippstuh said:
There really isn't any point. LTE isn't large enough, only one phone out (as of now). And really how many times would you need to use it?
Click to expand...
Click to collapse
it works over 3g too dude
I use it at least once a day. Doesn't the Charge do it also? If so thats two phones and I believe all the future LTE phones will be able to do it.
LakerStar25 said:
I use it at least once a day. Doesn't the Charge do it also? If so thats two phones and I believe all the future LTE phones will be able to do it.
Click to expand...
Click to collapse
It should do it when on LTE or Wifi but not necessarily 3G like the Thunderbolt. My understanding is that with the cpu and radio chips being made by Qualcomm, it was easier to get the voice and data working over 3G in addition to the other two.
Yeah I was over in one of the Charge forums and they were talking about how they could not talk and surf at the same time over 3G. The TBolt is definitely still unique in this regard.
As to why they don't push the issue in advertising, I agree that with only one device being able to do it over 3G, it's a little premature. Plus, they are trying to push 4G LTE and going back and touting 3G simultaneous data and voice would be taking a step back in some ways(especially when it's only one device).
When there are more LTE devices available I would expect to hear more about it's advantages, including voice+data.
this is a little bit off topic, is it just me or it seems to that there are no dual core phones with lte coming out? seem like the only one was the bionic and that got trashed
bogatyr said:
I don't know many people who see that as a must have feature. Including friends who have ATT. Never seen anyone use it.
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Click to collapse
I always felt this was a useless feature too that att kept gloating about to make the pompous Iphone owners feel superior with their phones. I always would run into an iPhone user who would constantly compare his phone saying "can your phone do this.. can your phone do that".
I agree Verizon should hammer back that the tbolt can do that plus other things the iPhone can't. I think its worth while for Verizon to advertise who is superior now regardless if it is a useless feature.
you can talk and surf at the same time on the tbolt? haha i honestly did not know that. thanks for the tip!
I use it everyday many times... On conference calls, sending/receiving emails, looking things up, send maps links, etc. My crew calls for info, I can pull it up, countless things.
And yes, it works on both 4G and 3G. Always.
___
Sent from my HTC ThunderBolt 4G LTE.
I think AT&T tried to make it a bigger deal than it actually was.
I still have yet to use voice and data at the same time, even going back to my iPhone days.
They'll tout it once it becomes more common for the phones that Verizon has available. Since only one can do it now, they'd have to specifically focus on the Thunderbolt, and would have to say ONLY the Thunderbolt has that capability.
I too never saw the big deal of chatting on the phone and surfing the web at the same time, sure it's a cool feature, but for me personally I have the phone to my ear when I'm talking, and surfing would only be a distraction. I liked AT&T when I had them, but I've always hated the iPhone and detested the iPhone users that go out of their way to point out what it can do. Here's something for them, can it do 4G LTE? Yeah, didn't think so. Dual LED flash? Far more customization? No dice!
being able to take a phone call and use the navi is a huge plus... also looking up something on the web while on the phone is a great feature

just got gx2 having some issues

I just got the phone today me and fiance both got same phone we were told our area had 3g coverage i contacted tmobile support and the tech stated it is not availabe he actually suggested we seek another carrier anyone have any suggestions to getting better quality signal and data...
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
fabricatedhero said:
Since you bought it.......
Click to expand...
Click to collapse
Agree with all that, maybe you can get the phone as a Standard rate plan, which they don't offer with smart phones. You can then use it wifi all over the place. And when the merger hits, you might get better reception if they can share antenna....though some say the G2x will not work on any 3G ATT signals.
thanks for the responses
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
fabricatedhero said:
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
Click to expand...
Click to collapse
Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
well i should have gone further in to detail
The issue is in the store i was told that i would be in a 3g area once i got home i was only staring at the letter G on the highway i had 2G but at home now even outside I am at G and tech on the phone said i was in 2g area then proceeded to tell me i should look in to another company problem is ive tried verizon which is incredible service horrible support and sprint which had great customer service but horrid service I can travel to mount vernon and data roam.
knickfan5745 said:
Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
Click to expand...
Click to collapse
Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
No one suggested WiFi Calling? I use it at work and its awesome. Really cuts down on battery usage too. Plus WiFi Calling is now FREE on Tmobile so why WOULDN'T you want to use it at home or at work?
Beats paying AT&T for a $100 WiFi Extender and having it come out of your bank of minutes.
Plus WiFi Calling works over standard WiFi, so even at McDonalds it will work.
Of course this is under the assumption that there IS some coverage around your home. If there was NO service then I would probably just look elsewhere. If you can at least make calls in your neighborhood and calls, text, and surf the web at home (using WiFi Calling and WiFi) then that isn't so bad. Text messages work on any network grade. The only issue you'd have with a slower network is data. But if there is decent service "around" your house, then WiFi calling works wonders to make sure you are online around your home.
It would actually be kinda cool to reply on a WiFi router for service because at 10pm I could just pull the plug and cells go off. No kids texting at 2am.
fabricatedhero said:
Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
Click to expand...
Click to collapse
No one really knows but Tmobile is releasing lots of "Quad-band" phones in the event the AT&T merger goes through. They've even stated they ONCE the merger goes through, they will unlock the other frequencies.
So while there is no absolute answer whether our phones are truely quad-band until we crack it open and actually test, it would be odd that it passed FCC, had it listed on the website, and touted as one of the biggest features... only to NOT have no such hardware.
Makes more sense that Tmobile just "locked it up" for now.
mikeew83 said:
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
Click to expand...
Click to collapse
There really isn't much the csr over the phone can do. If you don't have service the person on the phone can't magically teleport a tower into your hood.
They offered you the chance to return the phone and get your money back. How else would you like them to proceed when they can't provide you with service?
Thanks all for the responses
Yea thats what ive been doing just got it set up to wifi in the house honestly out and about not that big an issue as i already have everything i need on the phone at that point unless its a game using data based connectivity which i can deal the phone in itself is just to nice for me to let go of and as for the last post honestly youve waited your breathe and I dont appreciate the rudeness really there is no magic tmo fairy to pop out of my ass and stick a new tower in my back yard gosh there goes that idea. but yea def love the phone testing out root lol i couldnt wait day 1 rooted and working on a good rom/kernel combo in the near future you can look forward to me buildling from aosp soon as this has been something i have been nearing for quite a while now just couldnt find a decent enough phone to dev on so be on the look out for the Triumph Rom coming soon to your neck of the woods.
I was rude? I thought I was just being logical and asked what you would have done if you were the csr.
I'm glad you are at least trying the phone out via wifi, 99% of the people here would have ditched it.
well if i mistook you i apologize
But i def would not recommend someone leave my business for another without prior checking thoroughly to see what other options there may be this guy spent 5 minutes on the phone with me he was in tech support and did no do any literally anything to troubleshoot why i was listed in a 2g area but only getting 1g was my big issue but honestly ill take this over sprint any day i cannot leave the house 5 minutes in any direction without data roaming so just pushed over dark and sin with faux kernel going to set it up and test drive I will be working up some gb roms once official release is out which from the reads i have found is only sometime soon. heres to hoping.

Talk and Surf - Really Verizon???

I love my S6, but I can't believe Verizon doesn't let you talk and surf at the same time, like you could with the S5.
I have advanced calling on, which theoretically let's you do it, but if you are not on LTE, it won't work.
Really Verizon? I thought we were in 2015.
Wait so if you're in 3g we can't do voice and data? That sucks been doing it since my note 2 days
I have no problem doing both while connected to advanced calling. However, if advanced calling isn't available, I can't surf the internet. This isn't a Verizon thing, it's a Samsung deal. They didn't include the radio to allow for it. This may very well have sealed the deal for me to take it back and stick with the Note 4. Being in a rural area a lot, I need both no matter what network is currently available.
It's a CDMA carrier issue with these newer phones that only have a single antenna for cellular radio.
Droid Turbo, Moto X, Nexus 6, HTC m9, etc...
It would be the same on other CDMA carriers such as Sprint.
I first noticed it when I got a Droid Turbo, and it was really frustrating. You also notice it when using SignalCheck Pro, on my G3 you see a 1X and LTE connection active, but on the S6 you see either or depending on your connection.
You wouldn't think it would add much cost to the phone with the second antenna.
VoLTE has always required LTE to function. The giveaway is the freaking "LTE" in the name.
johnnynapalm said:
VoLTE has always required LTE to function. The giveaway is the freaking "LTE" in the name.
Click to expand...
Click to collapse
I'm fairly certain everyone in here knows this. The issue isn't with VoLTE, it's that they left a radio out that allows talking and surfing without VoLTE. Note 4 and LG G3 could do it before they received the update that made them VoLTE capable.
You're confusing simultaneous voice and data with VoLTE. OP sure didn't understand that LTE is required for VoLTE.
What has changed is that Verizon is starting to ONLY support simultaneous voice/data VIA VoLTE, in place of extra radios.
Unfortunately this is Verizon's trend. In theory it should improve battery life vs a two radio system. In theory...
They're pushing for this and honestly I think it's a bad choice, at least in the short term. Calls while using VoLTE on Verizon are 100% dependent on your LTE signal. So if it gets too weak or you have to switch to 3G, the call drops. It also can be unusable if the LTE signal is weak. Verizon's FAQ even says if you're in an area of weak LTE or spotty LTE, to disable VoLTE. AT&T and T-Mobile have a fallback so the call won't drop.
To be sure that I am understanding correctly, let me ask it in a dumb downed way.
When you are on 3g and make a call, you can NOT use internet simultaneously.
If you make a call while in LTE, you CAN use the internet while in the call.
This has been the case with VZ and LTE as far as I can remember. No LTE, no internet+call.
Is this situation different? Think I am just misreading and not understanding.
EDIT: And to be clear, I am talking about the beginnings of LTE. Like in the Thunderbolt days. The advanced calling feature was not around that I am aware of.
fire3element said:
To be sure that I am understanding correctly, let me ask it in a dumb downed way.
When you are on 3g and make a call, you can NOT use internet simultaneously.
If you make a call while in LTE, you CAN use the internet while in the call.
This has been the case with VZ and LTE as far as I can remember. No LTE, no internet+call.
Is this situation different? Think I am just misreading and not understanding.
EDIT: And to be clear, I am talking about the beginnings of LTE. Like in the Thunderbolt days. The advanced calling feature was not around that I am aware of.
Click to expand...
Click to collapse
There are a number of techs involved with have both voice and data for CDMA phones/network like VZW. In the past, VZW LTE phones could connect Data on the 4G LTE and have voice connection over 3G/CDMA simultaneously but on the newer phones like the Turbo, Nexus 6, S6 this is no longer possible UNLESS you have VoLTE enabled and are in a 4G LTE location.
The Thunderbolt actually can have both 3G data and Voice simultaneously and one of the few phones which could do that but the battery quickly dries up
my 2 cents
Ah ok, makes sense. That is what I thought, just wanted to make sure.
Guess I will hold on longer to my Note 3 and S3(love it)for a while longer. The S3 is still a great phone in my opinion. Does what you need, and fairly well. Plus you pretty much can recover from any brick status.
Sad to see the way phones are going. Locked bootloaders, no root, forced crapware, no sd card, built in battery.
Next up will be DNA link to your device for "Security". That silly fingerprint reader is so yesteryear.
Radios
WTF? Am I the only one who needs to use data while on a long (conference) call?
I spend most of my time in metro areas with LTE, but Verizon wants to alter my unlimited data plan to activate voLTE. Not happening.
My VZW LG G3 didn't have this issue. I'm no expert here, but there won't be a root or ROM that is going to help me with this problem, right? This is a hardware issue, correct?
Looks like my wife is getting a shiny new Samsung phone.
w0216420 said:
WTF? Am I the only one who needs to use data while on a long (conference) call?
I spend most of my time in metro areas with LTE, but Verizon wants to alter my unlimited data plan to activate voLTE. Not happening.
My VZW LG G3 didn't have this issue. I'm no expert here, but there won't be a root or ROM that is going to help me with this problem, right? This is a hardware issue, correct?
Looks like my wife is getting a shiny new Samsung phone.
Click to expand...
Click to collapse
Talk and data works fine on LTE.
You won't lose your unlimited plan to use VoLTE, I use it just fine.
The G3 was one of the last phones to use two radios simultaneously. A ROM won't fix it.
Sent from my SM-G920V
With the original Edge I know you sacrificed an antenna for the screen so no surfing and voice. Are you all saying even the regular S6 only has 1 antenna?
thuddome said:
With the original Edge I know you sacrificed an antenna for the screen so no surfing and voice. Are you all saying even the regular S6 only has 1 antenna?
Click to expand...
Click to collapse
Yes. If you don't have an LTE connection and don't have Advanced Calling enabled, you won't get simultaneous voice and data.
thuddome said:
With the original Edge I know you sacrificed an antenna for the screen so no surfing and voice. Are you all saying even the regular S6 only has 1 antenna?
Click to expand...
Click to collapse
It's all recent Verizon phones. The Nexus 6, Droid Turbo, One M9, S6, etc. None can talk and surf at the same time without VoLTE.
Yeah I'm guessing we are headed towards total VOIP.
thuddome said:
Yeah I'm guessing we are headed towards total VOIP.
Click to expand...
Click to collapse
That's what Verizon wants. It would be great if Verizon had a fallback if LTE was weak or drops... but as it is right now, it simply takes what Verizon was known for (call reliability) and throws it down the toilet. Ok, it's not that bad... but in the years we were with Verizon before VoLTE, I really don't think I ever dropped a call. I'm sure that's not true, but it was rare. Since VoLTE, it probably happens a few times a month, easy, maybe more . And since I got the S6 last Friday, I've had 4 total due to what appears to be a weaker LTE signal in general on the S6.

US T-Mobile

So I have bought a HTC u11 plus and should get it today. What I have done the past week is check my bands at the places I visit most. And while driving. I used lte discovery app to help me with this and some Google searches. In my findings band 2 is hardly used when I am at home or driving. My 1+5 is always on band 4 or 12. At home is the only place where it is on band 2 but it switches to 4 and uses this mostly but I use wifi calling at home due to coverage sucking at my house. I did a Google search on band 2 and it is not very good around my areas. So people with TMobile USA should be fine to get this phone and use here. Also my cousin has a HTC 10 from overseas which has less bands enabled and has never had an issue with lte or call connection with TMobile. Once I get the phone I will do more testing for TMobile folks. Let me know your results if you have any.
cameljockey1 said:
So I have bought a HTC u11 plus and should get it today. What I have done the past week is check my bands at the places I visit most. And while driving. I used lte discovery app to help me with this and some Google searches. In my findings band 2 is hardly used when I am at home or driving. My 1+5 is always on band 4 or 12. At home is the only place where it is on band 2 but it switches to 4 and uses this mostly but I use wifi calling at home due to coverage sucking at my house. I did a Google search on band 2 and it is not very good around my areas. So people with TMobile USA should be fine to get this phone and use here. Also my cousin has a HTC 10 from overseas which has less bands enabled and has never had an issue with lte or call connection with TMobile. Once I get the phone I will do more testing for TMobile folks. Let me know your results if you have any.
Click to expand...
Click to collapse
Any updates, CJ? Thinking about doing this myself, but I worry about that Band 2. Thanks!
R2-Brute said:
Any updates, CJ? Thinking about doing this myself, but I worry about that Band 2. Thanks!
Click to expand...
Click to collapse
Lol i got the notification on this and saw CJ. For a minute i was like is he referring to me? Who the heck is CJ lol i laughed after i figured it out. . Anyway so after having the phone in my hands with all of its beauty and awesomeness. I could not take it anymore. This phone works great if you have a wifi and data connection all the time. But for people who still makes voice phone calls it is the worst.. so bad i put it on ebay yesterday. I got so frustrated the other day. I was trying to make a call and when you do, it drops down to 2g,3g. The call qualty on that is horrible. The calls always dropped and when i did have a good connection the quality was horrible. Half the time i would not get text messages and not everyone uses whats app and that is what i was trying to use because i always will have data. No VOLTE which i missed no WIfi calling which does come in handy. So i kept looking and band 2 does more than LTE I believe that band 2 also deals with AWS which is needed for calling. Man i tried.... i tried to put up with it here in the states. The phone itself is just amazing the Pixel that got away is what i call it. So if you are here in the states Dont buy it unless you have data connection and everyone has like data messaging or calling for a strong data connection. I am really sad and dissapointed at HTC the phone i have been waiting for since the HTC sensation 4g. Hopes this helps.
cameljockey1 said:
Lol i got the notification on this and saw CJ. For a minute i was like is he referring to me? Who the heck is CJ lol i laughed after i figured it out. . Anyway so after having the phone in my hands with all of its beauty and awesomeness. I could not take it anymore. This phone works great if you have a wifi and data connection all the time. But for people who still makes voice phone calls it is the worst.. so bad i put it on ebay yesterday. I got so frustrated the other day. I was trying to make a call and when you do, it drops down to 2g,3g. The call qualty on that is horrible. The calls always dropped and when i did have a good connection the quality was horrible. Half the time i would not get text messages and not everyone uses whats app and that is what i was trying to use because i always will have data. No VOLTE which i missed no WIfi calling which does come in handy. So i kept looking and band 2 does more than LTE I believe that band 2 also deals with AWS which is needed for calling. Man i tried.... i tried to put up with it here in the states. The phone itself is just amazing the Pixel that got away is what i call it. So if you are here in the states Dont buy it unless you have data connection and everyone has like data messaging or calling for a strong data connection. I am really sad and dissapointed at HTC the phone i have been waiting for since the HTC sensation 4g. Hopes this helps.
Click to expand...
Click to collapse
Well, crap. Thank you for conducting the experiment. Yeah, it's the Pixel 2XL WITH an sd card slot, which is what I want, except apparently without Band 2, the thing's hobbled. I was gonna install the Google HDR+ camera app and have it all! Damn.
I got my hopes up because I saw reports of people bringing the Exynos Note 8 over here and getting it to work, but IT has Band 2! Seriously, how tough is it to add these bands! Do people want to sell phones or not?!!
Anyway, thanks again. An answer is an answer, even if it's not the one I was hoping for.
And yeah, if you're reclaiming that term, I completely respect that, but I still gotta go with CJ.
Sucks to hear that. I've been using my HTC U11+ in the Bay Area for about two weeks now and so far it's been absolutely flawless. Not a single issue finding LTE or dropping calls.
Eclipsed830 said:
Sucks to hear that. I've been using my HTC U11+ in the Bay Area for about two weeks now and so far it's been absolutely flawless. Not a single issue finding LTE or dropping calls.
Click to expand...
Click to collapse
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
If you don’t mind me asking where and which model did you order?
Sent from my iPhone using Tapatalk
JrWriter87 said:
If you don’t mind me asking where and which model did you order?
Click to expand...
Click to collapse
Sorry for the delayed response, but I got it from Amazon. Took about 4-5 days to receive it even though Amazons system said 2 weeks. I also just noticed that it's a decent amount cheaper now as well compared to when I bought it in December by over $100.
HTC U11 Plus (2Q4D100) 6GB / 128GB 6.0-inches LTE Dual SIM Factory Unlocked - International Stock No Warranty (Ceramic Black) https://www.amazon.com/dp/B07849L28F/ref=cm_sw_r_cp_apa_TMqHAbDAA316F
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
I agree with this I've had zero issues so far since getting this phone. Only had it for a day now but prior to I ran LTE Discover on my HTC U11 and saw I very rarely used Band 2 (San Diego). After some digging I saw how Band 2 works on T-Mobile and I'm OK without it. I'll be in Vegas in a week so I'll be curious how it holds up there, though I don't really expect hiccups. The one thing I do want to get back is VOLTE/VOWIFI.
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
I'm not far from you and I just picked up my U11+ from Swappa. Does this phone actually read "4G LTE" when in LTE service area? I have not seen it yet. I have the Nexus 6 and a Note 5 and both have had that when in and around Maryland. THanks for replying when you do.
LadyDi said:
I'm not far from you and I just picked up my U11+ from Swappa. Does this phone actually read "4G LTE" when in LTE service area? I have not seen it yet. I have the Nexus 6 and a Note 5 and both have had that when in and around Maryland. THanks for replying when you do.
Click to expand...
Click to collapse
No, it just says 4G. However, when using apps such as Speed Test by Ookla, it says I'm connected to "LTE T-Mobile", and the speed test are roughly what I was getting on my previous iPhone 6S Plus.
Chund3r said:
No, it just says 4G. However, when using apps such as Speed Test by Ookla, it says I'm connected to "LTE T-Mobile", and the speed test are roughly what I was getting on my previous iPhone 6S Plus.
Click to expand...
Click to collapse
Thank you. I did install LTE Discovery and was able to get information on what band I am on and more. It keeps flipping back to 'H' loads which is made me wondering what I might be doing wrong if it is not in the phone itself. I am in a strong 4G LTE area for work (base) and home. My Nexus 6 and my Note 5 always read 4G LTE in an area as such. I still love this phone even though it's not 2 weeks old yet.
I'm tempted to get this for an upgrade from my HTC 10. I don't care too much about the dual camera for the HTC 12+, plus I want it in Red which might not even come out in the US. So with the bigger battery 3,900 mah, about $200 less and the red color now. Would this be a good buy if I typically travel around the east coast?
I have one I purchased on a recent trip overseas to Taiwan. My carrier here in the US is Tmobile and I only have connectivity issues in rural areas. Can someone point me to a stock ROM from Tmobile that would be compatible with this phone?
Thanks.

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