I have the international SM-G920I version of the S6, running the latest 5.1.1 update.
Recently, it has started giving me issues in the Google Photos app. I am unable to back up any photos. When I go open the app and go to the Assistant tab, it always shows "Backing up 1 item out of XX". When I go to the "Backup & Sync" settings of the app, I get constant toast notifications saying "Backing up 1 out of XX". I factory reset my phone and tried again, however the issue persists. I am able to upload photos onto Google Photos using my computer, so it does not seem to be an issue in my Google account. Has anyone else faced this issue on their phone? What can I do to get rid of this issue?
Reinstall Google Photos.
roydok said:
Reinstall Google Photos.
Click to expand...
Click to collapse
I tried that and it didn't work. I also factory reset my phone, yet the issue persists.
Might be a network or server issue...
roydok said:
Might be a network or server issue...
Click to expand...
Click to collapse
I am able to upload to Google Photos using the same wifi network, on my laptop. So it doesn't seem to be a network or server issue.
I had a similar issue. I deleted the data from the app (similar to reinstalling) and it went away. However, if you have done a factory reset thats a bit weird.... Sorry cant help more.
Related
Hey guys, I have this problem and it is really annoying me and it is very serious.
I have a rooted Samsung Galaxy S2 Plus GT-I9105 (android version 4.2.2) and only a few hours ago, my Google Account showed "Can't Sync" and "Sync will be back shortly" type of messages. As a result, I couldn't sync contacts, access Google+ and couldn't open Google Play even if there was Wi-Fi.
Also note that every other account like Dropbox, Evernote, Whatsapp and Viber etc work and I am even able to browse the web on the Chrome app. Also the internet connection in my home is working okay.
I searched for solutions and some people said to remove and add my Google account again. I removed my account and after that I couldn't add it again.
Any help please. thanks a lot.
AbouRock said:
Hey guys, I have this problem and it is really annoying me and it is very serious.
I have a rooted Samsung Galaxy S2 Plus GT-I9105 (android version 4.2.2) and only a few hours ago, my Google Account showed "Can't Sync" and "Sync will be back shortly" type of messages. As a result, I couldn't sync contacts, access Google+ and couldn't open Google Play even if there was Wi-Fi.
Also note that every other account like Dropbox, Evernote, Whatsapp and Viber etc work and I am even able to browse the web on the Chrome app. Also the internet connection in my home is working okay.
I searched for solutions and some people said to remove and add my Google account again. I removed my account and after that I couldn't add it again.
Any help please. thanks a lot.
Click to expand...
Click to collapse
do a factory reset of your phone first
then try logging in
if not, flash another firmware would 100% fix the problem
Brian_SGW_CM9 said:
do a factory reset of your phone first
then try logging in
if not, flash another firmware would 100% fix the problem
Click to expand...
Click to collapse
thanks a lot but no other way to fix it without factory reset and loosing everything ?
AbouRock said:
thanks a lot but no other way to fix it without factory reset and loosing everything ?
Click to expand...
Click to collapse
from the first moment when you root your phone
you should be aware that you would definitely lose all your things on your phone one day.
try clearing data and force stop google service framework and things related to accounts
Hi, So this morning my nexus 5 restarted on its own and it was stuck on the loading screen all day. After trying everything I decided to restore it to factory settings but now I have another problem. The play store won't open. I get, "Unfortunately, Google play store has stopped". I've tried clearing the cache and data for the app, checking if download manager is disabled and resetting the apps. It still doesn't work.
My other problem is my phone isn't connecting to my network. My sim card is in yet my phone says No service.
Everything was working perfectly fine until my phone restarted and got stuck in the loading screen..
Which rom are you on?? are you fully stock??
ramo10 said:
Hi, So this morning my nexus 5 restarted on its own and it was stuck on the loading screen all day. After trying everything I decided to restore it to factory settings but now I have another problem. The play store won't open. I get, "Unfortunately, Google play store has stopped". I've tried clearing the cache and data for the app, checking if download manager is disabled and resetting the apps. It still doesn't work.
My other problem is my phone isn't connecting to my network. My sim card is in yet my phone says No service.
Everything was working perfectly fine until my phone restarted and got stuck in the loading screen..
Click to expand...
Click to collapse
Reflash the factory image in fastboot, that may solve your problem. Check the data in /settings/about the phone/status, do you see your Mac adres and IP adress? If not it may be a EFS issue.
vin4yak said:
Which rom are you on?? are you fully stock??
Click to expand...
Click to collapse
yup stock
gee2012 said:
Reflash the factory image in fastboot, that may solve your problem. Check the data in /settings/about the phone/status, do you see your Mac adres and IP adress? If not it may be a EFS issue.
Click to expand...
Click to collapse
I already reflashed the factory image but it didn't help. I do see my IP address and mac address. But all the other stuff like my network, phone number, and mobile network type say unknown. Would I just need to call my network provider to re-activate my sim card?
ramo10 said:
I already reflashed the factory image but it didn't help. I do see my IP address and mac address. But all the other stuff like my network, phone number, and mobile network type say unknown. Would I just need to call my network provider to re-activate my sim card?
Click to expand...
Click to collapse
Yeah call them, have them check the connection and also ask for a new simcard as this may be also the problem.
gee2012 said:
Yeah call them, have them check the connection and also ask for a new simcard as this may be also the problem.
Click to expand...
Click to collapse
Alright I'll give them a call. My play store, camera, and gallery still don't work. Even after I factory reset it, as soon as I hit the welcome screen it gives me the messages that these apps have stopped. I'm starting to think my phone is permanently messed up.
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
The contact app is the same for both messaging and phone. It's a stand alone app. I've seen a few people with this issue, and am curious what causes it. I have had no issues with my so my guess is it has something to do with your setup.
Take a look at the below and see if any work
1.) What version of Contacts is in stalled on your phone?
I'm running v 3.4.04.4 Contacts and v 1.0.01.25 contacts storage. If you are not on either of those go grab the APK from APK MIRROR
2.) Check your account settings
Start with you Google account and see if there is a sync error. If not there then check Samsung cloud. If not there check your sync settings in the contact app. If there is any issue syncing it could be causing the crash.
3.) see if all of your contacts cause it to crash or just a specific one.
It could be an issue with something one app is trying to add to your contacts. I've seen linked in cause contacts to crash, and I've seen Facebook cause contacts to crash. If either of those are syncing with your contacts (check permissions) they could be causing the issue.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
If any of these work let me know so we can help spread the word. Thanks.
korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
Hi. I had similar problem. Try find solutions on web, none. Complaint to samsung facebook, no response. So I decided to;
1. Do System Update... but it says I have the latest installed already.
2. Open PlayStore, found out I set Auto Update to OFF. So I manually update everything (except Games apps)
3 Open Galaxy Store also Auto Update turned OFF. So do manual update everything (except games again)
4 Restart Phone
Dont know which steps solved it, but I dont have issue with Contacts or Message anymore. Its been more than 3 days now... no issue. So I guess you can try the above and see if it helps.
Its started to happen to me but while im in a game not on the phone or messenger.
frome901 said:
Its started to happen to me but while im in a game not on the phone or messenger.
Click to expand...
Click to collapse
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
ShrekOpher said:
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
Click to expand...
Click to collapse
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
frome901 said:
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
Click to expand...
Click to collapse
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app ( https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix ) Haven't had an issue since.
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix
ShrekOpher said:
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
Click to expand...
Click to collapse
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
frome901 said:
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
Click to expand...
Click to collapse
Thanks should be fixed now. Definitely a helpful app
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix
Hi,
I just updated my Verizon V10 to a VZW V30 and I've encountered a problem. that I've been unable to find a solution for.
Google apps have had issues connecting to the internet either via Wi-Fi or Cellular data. the apps i'm having problems with are:
Assistant
Search
Maps
Both Chrome and GMail are fine. But the others are not.
I've tried downgrading them to previous versions, clearing data and cache data, force stopping and restarting, rebooting the phone, cycling data and wifi. all to no avail.
None of my other apps have issues and I can get to google maps via chrome, do searches via chrome, etc...
Is this a known issue? Is there a fix for this?
AndroidCraig said:
Hi,
I just updated my Verizon V10 to a VZW V30 and I've encountered a problem. that I've been unable to find a solution for.
Google apps have had issues connecting to the internet either via Wi-Fi or Cellular data. the apps i'm having problems with are:
Assistant
Search
Maps
Both Chrome and GMail are fine. But the others are not.
I've tried downgrading them to previous versions, clearing data and cache data, force stopping and restarting, rebooting the phone, cycling data and wifi. all to no avail.
None of my other apps have issues and I can get to google maps via chrome, do searches via chrome, etc...
Is this a known issue? Is there a fix for this?
Click to expand...
Click to collapse
Try uninstalling updates for each of the apps having this issue.
-Hope- said:
Try uninstalling updates for each of the apps having this issue.
Click to expand...
Click to collapse
I did try that (downgrading the apps to previous versions), and it had no effect.
AndroidCraig said:
I did try that (downgrading the apps to previous versions), and it had no effect.
Click to expand...
Click to collapse
I can assume Google Play works then and it's only related to the apps you have mentioned above ?
That's correct. Play, drive, chrome, all fine, search, YouTube and occasionally maps fail.
AndroidCraig said:
That's correct. Play, drive, chrome, all fine, search, YouTube and occasionally maps fail.
Click to expand...
Click to collapse
Make sure time and date are correct or try to adjust it manually please quote me so i can know that you replied.
-Hope- said:
Make sure time and date are correct or try to adjust it manually please quote me so i can know that you replied.
Click to expand...
Click to collapse
Date and Time are correct. Manually setting the time had no effect.
Play music is also running with no issues
AndroidCraig said:
Date and Time are correct. Manually setting the time had no effect.
Play music is also running with no issues
Click to expand...
Click to collapse
Go to settings and give the three apps the permission to use wifi manually, seems its disabled after the update
-Hope- said:
Go to settings and give the three apps the permission to use wifi manually, seems its disabled after the update
Click to expand...
Click to collapse
There were no permissions to use wifi, in the applications setting for those apps, and I couldn't find anywhere else to set those permissions.
ALso what about 4G? They don't connect via that either.
I'm almost ready to factory reset the phone and see if that helps. But it takes a long time to set it up again.
AndroidCraig said:
There were no permissions to use wifi, in the applications setting for those apps, and I couldn't find anywhere else to set those permissions.
ALso what about 4G? They don't connect via that either.
I'm almost ready to factory reset the phone and see if that helps. But it takes a long time to set it up again.
Click to expand...
Click to collapse
yeah a factory reset must do it, maybe its because of the update (that happens alot) but do a backup first
I did do a factory reset and things seem back to normal now.
Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the samera dialog when I pressed the "Clear All" button, but it woul;dn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
ChrisinPerth said:
Hi folks, had an issue with my camera/torch on my U11. I've had it for about 3 yrs and no troubles. It began crashing with the message "Unable to load the camera" and the torch icon was greyed out. I could see the camera dialog when I pressed the "Clear All" button, but it wouldn't activate. The tech looked at it and said I could try a factory reset to see if that solves the problem, otherwise they could burn several hours troubleshooting software or replacing the camera, if that was the problem.
I have everything backed up on my Google account, messages, contacts, apps etc, so I tried the factory reset. Had some issues with Google Play crashing initially, once I got past the language change. The app crashed several times before I finally got it to load. Not wanting to restore everything at once, I skipped the step to restore apps from back up and data and went right to the clean phone. Now, when I try and open Google Play Store (or add a Google Account or anything Google), the app crashes just as it gets to the login screen. I've tried re-booting, clearing the cache, disabling the Boost+ as someone suggested in another forum, re-started, checked notifications and permissions but nothing seems to work...time for a new phone or does anyone have any ideas... thanks. Chris
Click to expand...
Click to collapse
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
ChrisinPerth said:
I removed the micro-SD external storage and turned off the WiFi and it connected. Still no camera or torch/flashlight, which is why I went through the whole exercise to begin with. At least I can now log into Google (Play Store, GMail, accounts, etc)....
Click to expand...
Click to collapse
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
hammered58 said:
The only other option that i see is a ruu flash, if that doesnt fix the issue it could be a camera gone bad,, easy fix for the diy selfers, if you need a part pm me and i can see if i have it to send you,, good luck ,,, hth
Click to expand...
Click to collapse
Thanks bud...while I am capable of going the DIT route, I'm time poor and have already burned a number of hours just getting to the point where I can now at least log in to my Google accounts to re-install apps and such. I will need a camera going forward, but will likely take the easy route that most camera makers prefer and buy a new one...I appreciate you taking your time to reply. Thanks!!