Hi,
I just updated my Verizon V10 to a VZW V30 and I've encountered a problem. that I've been unable to find a solution for.
Google apps have had issues connecting to the internet either via Wi-Fi or Cellular data. the apps i'm having problems with are:
Assistant
Search
Maps
Both Chrome and GMail are fine. But the others are not.
I've tried downgrading them to previous versions, clearing data and cache data, force stopping and restarting, rebooting the phone, cycling data and wifi. all to no avail.
None of my other apps have issues and I can get to google maps via chrome, do searches via chrome, etc...
Is this a known issue? Is there a fix for this?
AndroidCraig said:
Hi,
I just updated my Verizon V10 to a VZW V30 and I've encountered a problem. that I've been unable to find a solution for.
Google apps have had issues connecting to the internet either via Wi-Fi or Cellular data. the apps i'm having problems with are:
Assistant
Search
Maps
Both Chrome and GMail are fine. But the others are not.
I've tried downgrading them to previous versions, clearing data and cache data, force stopping and restarting, rebooting the phone, cycling data and wifi. all to no avail.
None of my other apps have issues and I can get to google maps via chrome, do searches via chrome, etc...
Is this a known issue? Is there a fix for this?
Click to expand...
Click to collapse
Try uninstalling updates for each of the apps having this issue.
-Hope- said:
Try uninstalling updates for each of the apps having this issue.
Click to expand...
Click to collapse
I did try that (downgrading the apps to previous versions), and it had no effect.
AndroidCraig said:
I did try that (downgrading the apps to previous versions), and it had no effect.
Click to expand...
Click to collapse
I can assume Google Play works then and it's only related to the apps you have mentioned above ?
That's correct. Play, drive, chrome, all fine, search, YouTube and occasionally maps fail.
AndroidCraig said:
That's correct. Play, drive, chrome, all fine, search, YouTube and occasionally maps fail.
Click to expand...
Click to collapse
Make sure time and date are correct or try to adjust it manually please quote me so i can know that you replied.
-Hope- said:
Make sure time and date are correct or try to adjust it manually please quote me so i can know that you replied.
Click to expand...
Click to collapse
Date and Time are correct. Manually setting the time had no effect.
Play music is also running with no issues
AndroidCraig said:
Date and Time are correct. Manually setting the time had no effect.
Play music is also running with no issues
Click to expand...
Click to collapse
Go to settings and give the three apps the permission to use wifi manually, seems its disabled after the update
-Hope- said:
Go to settings and give the three apps the permission to use wifi manually, seems its disabled after the update
Click to expand...
Click to collapse
There were no permissions to use wifi, in the applications setting for those apps, and I couldn't find anywhere else to set those permissions.
ALso what about 4G? They don't connect via that either.
I'm almost ready to factory reset the phone and see if that helps. But it takes a long time to set it up again.
AndroidCraig said:
There were no permissions to use wifi, in the applications setting for those apps, and I couldn't find anywhere else to set those permissions.
ALso what about 4G? They don't connect via that either.
I'm almost ready to factory reset the phone and see if that helps. But it takes a long time to set it up again.
Click to expand...
Click to collapse
yeah a factory reset must do it, maybe its because of the update (that happens alot) but do a backup first
I did do a factory reset and things seem back to normal now.
Related
I have been having data problems, and those problems have been fixed with one exception, the Facebook app does not work. I only receive notifications. Nothing loads on the app however, I only get the top bar of the app then it constantly tries to load but it says connection is lost, even though I can immediately go into my web browser and start browsing the internet.
I use Friendstream too, which works, so its not much of a problem, its just annoying and cumbersome. Especially since I still get notifications from Facebook. Does anyone know what could be wrong?
Try reinstalling the app from the play store. If not, clearing the cache+dalvik after the reinstall might help things.
tanaysood said:
Try reinstalling the app from the play store. If not, clearing the cache+dalvik after the reinstall might help things.
Click to expand...
Click to collapse
I tried all of that and nothing works. It doesn't want to connect at all. Extremely frustrating.
facebook
Perhaps you can find a different facebook application.
realsis said:
Perhaps you can find a different facebook application.
Click to expand...
Click to collapse
Tried FriendCaster, but it won't even get past the Log In to Facebook startup page. It just says loading.... I can access the mobile site just fine however. What gives???
Hi all
For some reason, despite being clearly ticked to auto sync, it only refreshes manually.
Any ideas? Some other apps like Words With Friends have also stopped syncing.
I haven't done anything and am running stock 30O update unrooted.
Cheers.
Paul
TheMathMan said:
Hi all
For some reason, despite being clearly ticked to auto sync, it only refreshes manually.
Any ideas? Some other apps like Words With Friends have also stopped syncing.
I haven't done anything and am running stock 30O update unrooted.
Cheers.
Paul
Click to expand...
Click to collapse
Sync works fine here!
Did you accidentally tik the Sync Icon on the QuickSettings screen and disabled syncing?
No. That was one of the first things I checked.
Have you tried removing the Google account from your phone and then readding it?
If not then clear cache to Google Play Services, remove your Google Account, reboot.
Add your Google Account and it should work.
TheMathMan said:
No. That was one of the first things I checked.
Click to expand...
Click to collapse
see if this is checked Gmail app>Label settings> Notify for every message.
if it is unchecked, check it.
I haven't, but that wouldn't explain other apps not syncing either. It seems it is a general push notification issue.
They will arrive if I reboot my phone but after that, no joy
TheMathMan said:
I haven't, but that wouldn't explain other apps not syncing either. It seems it is a general push notification issue.
They will arrive if I reboot my phone but after that, no joy
Click to expand...
Click to collapse
Read my post above, http://forum.xda-developers.com/showpost.php?p=54923026&postcount=4 try that
zephiK said:
Read my post above, http://forum.xda-developers.com/showpost.php?p=54923026&postcount=4 try that
Click to expand...
Click to collapse
I would do that as well.
Additionally OP, you didn't wake block any sync services?
Ok , I'll try tonight
teh roxxorz said:
I would do that as well.
Additionally OP, you didn't wake block any sync services?
Click to expand...
Click to collapse
Good point.. as well as to add,
- Any hosts block (Adblock?)
- Blocking permissions to apps
- Greenify (Don't greenify every single app)
- Xposed modules?
zephiK said:
Good point.. as well as to add,
- Any hosts block (Adblock?)
- Blocking permissions to apps
- Greenify (Don't greenify every single app)
- Xposed modules?
Click to expand...
Click to collapse
Nope, none of that. Running stock with nothing like that enabled.
Oh okay well just give the clear cache, remove acct, reboot, add it again. See if it works.
OK. I removed all accounts including Google, and wiped cache and phones cache from recovery. Still seems like it's not working and have to so it manual.
Still no joy. Just checked GMail and had plenty of emails from last night. Reset phone then I guess.
TheMathMan said:
Hi all
For some reason, despite being clearly ticked to auto sync, it only refreshes manually.
Any ideas? Some other apps like Words With Friends have also stopped syncing.
I haven't done anything and am running stock 30O update unrooted.
Cheers.
Paul
Click to expand...
Click to collapse
Had your problem before. Go to gmail app>settings(at the bottom of the swypeable menu)>click on yuor gmail account>synchronise gmail
guitarhero2 said:
Had your problem before. Go to gmail app>settings(at the bottom of the swypeable menu)>click on yuor gmail account>synchronise gmail
Click to expand...
Click to collapse
I'll give it a go
It was already ticked. Oh well, factory reset.
I wanted to unlock Bootloader and root at some point anyway...
TheMathMan said:
OK. I removed all accounts including Google, and wiped cache and phones cache from recovery. Still seems like it's not working and have to so it manual.
Click to expand...
Click to collapse
I believe they wanted you to clear cached from Google Services in the app section and not in recovery. I have had similar issues like yours before and clearing Google services data and cache have helped
I did that too prior
My problem has been resolved by removing Gmail update, and now it's pushing again!
Firstly I want to apologize if there's a thread on this. I tried searching and didn't find anything. Google fails me as well.
For a few months now, Chrome has been driving me insane on my stock nordic Z3 (5.0.2 with the .690 firmware). I also have the most recent version of Chrome installed.
Every single time I open the app, it works for about 2 seconds, then completely freezes for around 15 seconds after which a message pops up stating "Chrome is not responding. Would you like to close it?" If I press "OK", it obviously closes the app and the problem appears again when I restart it. If I choose "wait", Chrome works just fine until the next time I open it. EDIT: The freezing problem started happening three times in a row a few days ago.
This happens every single time I open the app, whether launching it or opening it from the recent apps menu.
I'm pretty certain the problem has been around since the v39 build of Chrome, as 38 worked just fine. I have tried everything I can think of to fix it. Uninstalled updates and re-updated it, updating to lollipo didn't help, I also did a completely fresh install today (repairing via Sony Bridge for Mac) and it didn't help either. And apparently I can't go back to v38 anymore since lollipop doesn't seem to support it.
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Try clearing the data in settings - apps - chrome
gregbradley said:
Try clearing the data in settings - apps - chrome
Click to expand...
Click to collapse
I have done this too. Also, the problem persists even with completely fresh installs of Chrome.
Remove your google account, restart the phone and restore your google account
gregbradley said:
Remove your google account, restart the phone and restore your google account
Click to expand...
Click to collapse
Tried it, sad to say it didn't work either. Interestingly it now does the same 15 second freeze, but without the error message in the end. Curious indeed.
EDIT: Got the error message again.
Does this happen on Wifi or on data?
If on wifi is always the same router?
gregbradley said:
Does this happen on Wifi or on data?
If on wifi is always the same router?
Click to expand...
Click to collapse
I Use data 90% of the time, and various routers when on wifi. The problem occurs in all circumstances.
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
gregbradley said:
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
Click to expand...
Click to collapse
I have a completely untouched device. So no root, locked bootloader and it's always been that way. Thus Nordic is the original region of my device.
I'd rather not flash back to kitkat, but I can tell you that I tried reverting back to v38 before updating to lollipop and it worked normally without the freezing issue.
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
gregbradley said:
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
Click to expand...
Click to collapse
I have the same version of chrome as you. The problem has persisted during every single update after v38.
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
gregbradley said:
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
Click to expand...
Click to collapse
How do I do that?
install a logCat app from the playstore
gregbradley said:
install a logCat app from the playstore
Click to expand...
Click to collapse
Does this require root? One of the apps I tried is requiring it and the other one isn't doing much either. Should I be doing something to make it work?
isshoni said:
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Click to expand...
Click to collapse
Maybe try the beta version of chrome in case it's a bug which has been fixed but not yet rolled out to chrome. Perhaps try this first as it'll be quicker!
Perhaps it's some data associated with chrome that's getting pulled down after each restore. Perhaps you can try, on a desktop pc, backing up your bookmarks and then deleting them, and clearing chrome's data on your phone, then trying again? And if that doesn't work try getting rid of extensions (not that I think they should be pulling them down as chrome for android doesn't yet support them, although I'm sure I read years ago that one day they would). And anything else associated with your chrome account.
Another one, perhaps quicker (not sure) would be to see if you can associate your phone with a new google account with no previous chrome use and see if it goes wrong with that one. It would help to rule out account-related problems.
Another possibility is that it's not chrome causing the problem but something it relies on; google play services, for example. Perhaps clear data on any apps chrome could conceivably use.
I'm happy to report that my problem is now solved, though still a giant mystery.
My upper speaker broke and I had to get it replace under warranty. I got insanely lucky as they replaced both front and backside glass pieces, the frame, the screen module itself and of course the speakers. So I've now got a brand-new looking phone So happy.
Anyway, I complained about the software being a mess so they also did a complete reinstall and after that Chrome works absolutely perfectly. As magically does everything else too. Not yet a sign of lollipop's previous lagging and rebooting.
It still bugs me, however, that why would Chrome suddenly start having this unreasonable issue. I had tried everything suggested in this thread and nothing worked. My own clean install didn't work. I'm really quite bothered by this.
I have the international SM-G920I version of the S6, running the latest 5.1.1 update.
Recently, it has started giving me issues in the Google Photos app. I am unable to back up any photos. When I go open the app and go to the Assistant tab, it always shows "Backing up 1 item out of XX". When I go to the "Backup & Sync" settings of the app, I get constant toast notifications saying "Backing up 1 out of XX". I factory reset my phone and tried again, however the issue persists. I am able to upload photos onto Google Photos using my computer, so it does not seem to be an issue in my Google account. Has anyone else faced this issue on their phone? What can I do to get rid of this issue?
Reinstall Google Photos.
roydok said:
Reinstall Google Photos.
Click to expand...
Click to collapse
I tried that and it didn't work. I also factory reset my phone, yet the issue persists.
Might be a network or server issue...
roydok said:
Might be a network or server issue...
Click to expand...
Click to collapse
I am able to upload to Google Photos using the same wifi network, on my laptop. So it doesn't seem to be a network or server issue.
I had a similar issue. I deleted the data from the app (similar to reinstalling) and it went away. However, if you have done a factory reset thats a bit weird.... Sorry cant help more.
My S8+ started opening automatically every app I install or update from play store. It's really annoying.. I thought I can fix it with a factory reset, but it didn't help.
What I tried:
- Full factory reset
- Wipe cache partition
- Disable then re-enable play store
- Clearing all data in app settings
What else can I do?
Here's a quick video of the problem right after the factory reset:
I can't see well enough, but I think you phone is updating. What happens after they all update? Does that solve the issue?
For me, it will do the same unless I can get to Play Store, Settings, and turn off "Auto Updates", and sometimes, still then, individually go to the active update list and individually cancel each app before, or as it's updating. It's a PITA
Feribox said:
What else can I do?
Click to expand...
Click to collapse
Let it finish installing?
peachpuff said:
Let it finish installing?
Click to expand...
Click to collapse
Thanks for the tipp...
It's not normal at all. I'm using this phone since july and never did this before. Yea after the initial setup finished and all apps were updated, the problem still persist. When I connect to WiFi and my apps starting updating, each one opens. Basically, I'm unable to use my phone when the apps are updating.
I had to turn off auto-updating and now I have to start manually updating my apps...
There are many old threads about this bug, besides wipeing cache noone said anything useful to fix the issue.
Yeah, I have not heard of it, but also have not experienced it. If it is annoying enough, and no more simple solution, I'd return to an earlier backup san the issue, or no backup, do a full wipe and fresh install. Something is definitely corrupted, near as I can tell.
Well, luckily the Oreo update fixed the issue.
Hi Feribox, did you do anything different before the Oreo update? Coz, I'm on it right now and this exact thing is happening.
What's even weirder is it seems the apps never close, I have some apps that suddenly just up and play an ad (these are apps that I did install though) so I don't think it's malware.