Internal camera lens moving? - Galaxy S6 Q&A, Help & Troubleshooting

Hi all XDA'ers.
Anyone notice the if you slowly rotate your S6 the camera bit under the glass moves?
Is this normal?

Optical illusion?
I checked mine. It doesn't move, but if I stare at it too long and turn the phone towards different lights I 'though' it was moving....but it wasn't
You are going crazy!
There are pills for that

I find this funny ?
Sent from my XT1526

What can I say....
Nice reply guys....
I guess its because I am an aerospace factory inspector with a scope for visually checking parts I noticed this!
It definitely moves, if you gently tap phone when it on its back and slowly rotate S6 so back is facing you it moves!

Its normal, The S5 did it as well... There was a massive scare a year ago when someone put out the S5 had a faulty rattle in its camera when shaken, even ringing Samsung themselves, they said.. No its a fault. As it turned out, when you booted the camera on the S5, the rattle stopped.. In the end, it turned out the so-called rattle was the focusing unit, which locked when the camera booted up.. and not even Samsung tech support knew that one, so if it does move, its probably that or it could be the IOS, because my Lumia 1020 had it as well, which was the unlocked IOS berarings moving around.
Never keep shaking your phone to test it either.. youll break the unit.

gadjet said:
Hi all XDA'ers.
Anyone notice the if you slowly rotate your S6 the camera bit under the glass moves?
Is this normal?
Click to expand...
Click to collapse
Its Normal check this samsung tread: samsung.com/ca/support/skp/faq/1084605

Related

[Q] Camera lens of centered

Hi I just got my new Note 5 from T-mobile and I noticed main camera is not dead center unlike my note 3 or other phones I have I went back to the T-mobile store and guys there noticed the same thing and we checked the one on the display none of them were centered actually any body know about this issue store guys did not want to exchange it because they are all like that they said. any body know anything about this issue?
Mine is the same way, went to the store and we looked at the displays... All the same. =/ The guy suggested it might be because it's their first unibody design, which sounds plausible.
Camera lens of centered
Just confirmed with tmo tech that it should dead centered and mine sounds very loose clicking when moving phone around.
I think Samsung made some defective phones again lust like note 4 camera issues.
I believe it is due to the lens stabilization. If you turn the camera lens to face you, then open the camera app, the lens snaps to center, and visibly moves as the phone shakes.
MrCrash said:
I believe it is due to the lens stabilization. If you turn the camera lens to face you, then open the camera app, the lens snaps to center, and visibly moves as the phone shakes.
Click to expand...
Click to collapse
You sir are absolutely correct! I found this out later last night as well.
Fwiw both mine and my wife's S6 have a lens that moves off center. It doesn't affect pictures or videos in the least.
Mine was recording clicking sound made by camera moving around as phone shake when recording video at tmobile store guys recorded video in storage room where it's very quiet I returned it I don't think I'll buy another note5 or any samsung phone untill they start to make good devices, my wife has the s6+ and does not any issues that I had with the note5.
senozlu1 said:
Mine was recording clicking sound made by camera moving around as phone shake when recording video at tmobile store guys recorded video in storage room where it's very quiet I returned it I don't think I'll buy another note5 or any samsung phone untill they start to make good devices, my wife has the s6+ and does not any issues that I had with the note5.
Click to expand...
Click to collapse
this is ISO the kebs moves when taking pics and stays at its last position.. Go buy an iPhone. With out ios than
Sent from my SM-N920T using Tapatalk
What do you mean by this ISO?. I think you meant to say this is OIS which is moving camera lens assembly yes it should move and wiggle when not in use, when in use it should move to compansate motion and it shouldn't make clicking sound that records in to the video.
Foy your information if I was intrested to iphone I would buy one instead of an android device with or without OIS built-in $800.00 device premium price premium device I expected from samsun.
Don't forget this is a forum that people exchange information bounce ideas between each other.
Don't get nasty and mean.
If I did not share my thoughts than I wouldn't be doing my part in this forum.
senozlu1 said:
What do you mean by this ISO?. I think you meant to say this is OIS which is moving camera lens assembly yes it should move and wiggle when not in use, when in use it should move to compansate motion and it shouldn't make clicking sound that records in to the video.
Foy your information if I was intrested to iphone I would buy one instead of an android device with or without OIS built-in $800.00 device premium price premium device I expected from samsun.
Don't forget this is a forum that people exchange information bounce ideas between each other.
Don't get nasty and mean.
If I did not share my thoughts than I wouldn't be doing my part in this forum.
Click to expand...
Click to collapse
I don't understand how your camera lens is making such a clicking noise laud enough to be caught by your mic... If that's the case than that's really something wrong. And peopel are over reacting returning their phone for lensbnot being centered when that's normal if you want recordba video and while spinnign stop recording and you will see how the lens is not straight
.
Sent from my SM-N920T using Tapatalk

S7 Camera click noise when 'opening' camera app

Hi,
Was wondering if any of you could shed some light on your personal experience with the click sounds that the OIS and auto focus feature that the camera makes on the S7.
I am aware that the OIS can rattle when the camera is off. This goes away when turning on the camera but my concern was mainly that I hear a very audible 'click' sound whenever opening the default camera app.
Visually I can see the autofocus lens slot back into place i believe it becomes magnetically charged when active and when inactive swings around loosely. I did check with a few friends who own the same phone and they also have the rattle when moving the phone but I could not hear any sound when opening the camera app.
Is this normal behaviour to make a click sound when the camera app is opened. It is definitely the lens locking into its position but compared to other S7's something just doesn't seem right. It sounds too 'loud'. Is it possible to have loosened.
The camera and all its features operate completely normally.
My phone is still within the 1 year warranty so I'm debating to go into Samsung or just ignore it if it is normal behaviour..
Hope I could get some insight
Cheers
Just tried it. When I shake my S7 Edge (camera turned off) I can hear the OIS elements. When I simply start the camera I am not hearing anything at all.
Looking at it further whenever placing the phone down onto a table or flat surface, the 'lens' thing falls with gravity to the bottom of the camera encased area, if I pick it up and turn on the camera it will click like its locking into focus (i can physically see it spring backward). If however I hold the phone pointing vertical (to the ceiling) the 'lens' thing will fall backward with gravity and whenever activating the camera it makes no sound. So maybe it has come more 'loose' then it should? I don't even know if that's possible. I have dropped the phone a few times here and there but who doesn't? The phone is in a tech21 impact protection case and not a single scratch on the phone itself. Never have dropped it or even used it without the case... I know its normal for movement but this seems excessive.
Are the OIS elements known to become weak and loose after a while? Everything still operates perfectly.
Same thing as on S6, nothing to worry about if everything works fine.

5 Major flaws with this phone

#1: The sd/sim tray is so poorly designed it'll actually not slot into place properly and I've used this device for only a few minutes. This means the IP rating is basically useless since if anything sips in due to how the tray is designed it'll leak straight to the screen and everything else. I've tried to use minor force to slot in in the place "properly" but the thing is that the flat part that covers the slot wobbles meaning it is not static, which means we have a topkek moment a la Z1-5 flap issue all over again.
#2: The sd card reader is gimped, less than half (getting 1/3) the speeds compared to say the XZ1.
#3: Now let's talk about the elephant in the room shall we? The glass backside, It's not flat! Meaning it can't sit on anything with a slight decline like your bed, pillow, or anything slippery for that matter. You either buy a derpy case or live with the fact that this device can't even sit flat unless otherwise.
#4: Weight was added for no reason, and a lot of people tend to believe that weight equals quality, but in this case it had no reason whatsoever. And what's the best of it all?! Said weight made it thicker, which means they had plenty of space to add that headphone jack that was removed because they had to follow the fruitcake trend. And because it's rounded in the rear, it makes the actual thickness seem thinner than it's predecessor which is around 2-3mm thinner which has guess what? A headphone jack! And don't give me that BS about needed cooling, the S9 is thinner (about the same as the XZ1) and comes in both Exynos and SD flavors.
#5: Let's remind ourselves once again why the headphone jack was removed, not to mention a lot of regions won't even ship with any headphones (nordic region here) which felt kinda cheap, but at least they provided a dongle!
I got a pair of MDR-EX650AP and WH-H900N if anyone is wondering and both come in handy, trust me.
Goto admit I love my XZ2 and I only agree with you on No.2 and No.5...
2... Im using a Samsung 64GB 95mb/s SDCard andthe read speed is rubbish.. this is my second XZ2 and its exactly the same.. so it tells me theres a software issue.. In both the SONY Music app and using the home screen widget, from pressing play.. It takes about 3 secs before music starts playing.. and Im getting lag when accessing phot9os and files on SDCard... theres been 2 updates so far... 145 and 159.. and neither updates have fixed this
5.. Dont even mention the stupidity of removing the Headphone jack from devices ... its been a thorn in everyones side since HTC, the first Android Dev to follow Apple with this "Sheep" like trend on their U Ultra last March 17.. and now its a thing... do you know what really gets me is everybody complains about on forums, yet nobody goes on a Devs Twitter or FB page and says "I was going to buy your phone, but because you removed the 3.5 jack, Ive bought a Samsung instead"... do you know, if everyone started saying that.. we'd have the Jack back by 2019... because regardless of the device you actually buy.. theres nothing worse for a DEV than critisism on their front pages.
Anyway... I think the XZ2 is a gorgeous device, beautifully weighted, stunning.. yes, STUNNING and simple camera, great speakers.. anda great screen, No its not perfect.. buts its pretty good
I'd also add the downgrading of the front camera to 5mp from the 13mp in last year's XZ models. Though I wonder if that could have been a space issue at the edge for the module.
It's the one thing (well and the SD card speed) that is keeping me from upgrading from an XZ1. Though if the price gets low enough...
And #6 - no double tap to wake the phone... I am not sure why this was removed since the Sony X series.. its a real shame....
The camera is still bad ala sony
Allesa said:
The camera is still bad ala sony
Click to expand...
Click to collapse
Camera isn't that bad. But don't use the Auto Mode!
I've made some comparisons (maybe i can show one later at home) and the auto mode is just bad. It makes blurry pictures, especially the darker areas. Switching to manual mode with auto settings raises the quality extremely. Don't know if that's a bug or whatever...
No wired video out is a big one for me...
I can't deal with the deletion of Video app. I can't play videos other than in MP4 format. I don't like to install those badly designed apps from google play. Any solutions?
AlvinZahran98 said:
I can't deal with the deletion of Video app. I can't play videos other than in MP4 format. I don't like to install those badly designed apps from google play. Any solutions?
Click to expand...
Click to collapse
Install vlc (playstore). It nearly all types of media files.
Guys do you have problems with screen scrolling? I can see alot blur on screen when I scrool black tekst on white page. It makes me dizzy. Is it because poor pixel response time on that IPS panel? I had before Lenovo Zuk Z2 IPS and Lenovo Zuk Z2 Pro AMOLED and no problems on them at all. I have this on Oreo and this Android P beta... This LCD seems to be terrible... also too much of white colours, looks like milk splash on glass. Any way to fix it? Colour calibration does not help on these both issues.
Sent from my H8216 using Tapatalk
cheetah2k said:
And #6 - no double tap to wake the phone... I am not sure why this was removed since the Sony X series.. its a real shame....
Click to expand...
Click to collapse
Get a proximity wake app like Gravity Screen from the store and you won't care.
Sent from my G8342 using XDA Free mobile app
It gets scratched as crazy; got scratches both on the back & front after a few days of usage.
In comparison, my Xiaomi Mi Mix displayed similar "material usage" after 1 year. Something's definitely wrong.
michal89chz said:
Guys do you have problems with screen scrolling? I can see alot blur on screen when I scrool black tekst on white page. It makes me dizzy. Is it because poor pixel response time on that IPS panel? I had before Lenovo Zuk Z2 IPS and Lenovo Zuk Z2 Pro AMOLED and no problems on them at all. I have this on Oreo and this Android P beta... This LCD seems to be terrible... also too much of white colours, looks like milk splash on glass. Any way to fix it? Colour calibration does not help on these both issues.
Click to expand...
Click to collapse
Weird, no blur on my H8296 6GB.
adwinp said:
It gets scratched as crazy; got scratches both on the back & front after a few days of usage.
In comparison, my Xiaomi Mi Mix displayed similar "material usage" after 1 year. Something's definitely wrong.
Click to expand...
Click to collapse
Weird, mine is fine.
There is also a bend and scratch test on YouTube to demonstrate it.
Found 2 more flaws -.-
1. The Speakers are not Watercapable.
Took the phone into the shower with me... Sound volume dropped by 70% as soon as the phone got splashed with water.
2. Microphone placement!
They really placed the microphone beside the USB Port... Where do you place your little finger when you hold your phone at the ear? At the Bottom! To prevent this slippery phone from sliding out of your hands. If your placement is bad you will fully cover the microphone and then person on the other end of the call won't hear a thing! Happened multiple times to me before I realized this -.-
Haldi4803 said:
Found 2 more flaws -.-
1. The Speakers are not Watercapable.
Took the phone into the shower with me... Sound volume dropped by 70% as soon as the phone got splashed with water.
Click to expand...
Click to collapse
There are water resistant speakers which break physical laws and transmit the sound through water without any quality degradation?
Haldi4803 said:
Found 2 more flaws -.-
1. The Speakers are not Watercapable.
Took the phone into the shower with me... Sound volume dropped by 70% as soon as the phone got splashed with water.
2. Microphone placement!
They really placed the microphone beside the USB Port... Where do you place your little finger when you hold your phone at the ear? At the Bottom! To prevent this slippery phone from sliding out of your hands. If your placement is bad you will fully cover the microphone and then person on the other end of the call won't hear a thing! Happened multiple times to me before I realized this -.-
Click to expand...
Click to collapse
1. Water will block sound waves, not a huge amount you can do with a phone.
2. Not an issue for me as I use my left ear and my little finger is the other side of the USB.
My most annoying thing on this phone is the XZ2 is very slippery!! Cannot even sit calmly if there is a slight angle on the surface! Have to buy a case to prevent this though...
Haldi4803 said:
Found 2 more flaws -.-
1. The Speakers are not Watercapable.
Took the phone into the shower with me... Sound volume dropped by 70% as soon as the phone got splashed with water.
2. Microphone placement!
They really placed the microphone beside the USB Port... Where do you place your little finger when you hold your phone at the ear? At the Bottom! To prevent this slippery phone from sliding out of your hands. If your placement is bad you will fully cover the microphone and then person on the other end of the call won't hear a thing! Happened multiple times to me before I realized this -.-
Click to expand...
Click to collapse
You are dumb. Speaker grill has some material that prevent water to drop inside and if water stays on grill, sound can't get through that water. Dry it and sound will increase again. That is common for all phones. This is not a flaw.
tomo100brt said:
You are dumb. Speaker grill has some material that prevent water to drop inside and if water stays on grill, sound can't get through that water. Dry it and sound will increase again. That is common for all phones. This is not a flaw.
Click to expand...
Click to collapse
"Dumb" is impolite, but I can understand you.
Everyone who had physics in school should understand this behaviour.
Btw.
I hate 2 things
1. The DRM **** (it is my first Sony phone)
So I hope for a drm fix which doesn't reduce the camera quality if used with aosp and gcam.
2. The slow, undocumented sdcard performance of 20mb/sec.
The only flaw that stops me from buying anything from the XZ2 line-up is the sad lack of development support, specially custom kernel development.
Sadly enough.

Camera mechanism very rattly, anyone else?

My camera is really rattly and doesnt secure in the closed position!
Its ****ing disgusting of a sound when I put in down on a table, is this normal?
Really kills ALL fun I can have with this device
Mine seems pretty OK. No rattling when I control the camera.
There might be some quality control issues. I've seen a few mention rattling but most say theirs is fine. So with that in mind it sounds like you risk having to RMA the device when you get it.
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
The same problem with my flipcam.
Mine works fine.
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
Click to expand...
Click to collapse
I was thinking into a similar direction... Good to hear this works.
facepalm lol
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
Click to expand...
Click to collapse
Duct tape on a phone? 2019.?
No thanks
My camera is firm and doesnt rattle, it does make some noise when the camera moves but thats to be expected I think.
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
jaseman said:
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
Click to expand...
Click to collapse
Difficult to say with such a small sample size.
Could be 1%, 5%, 20%, 50% or 90% with issues. The quality control might get better or the mechanism might just have that bad yields. So right now we have to assume it's either a small number of devices or first batch problems. I find it hard to believe they'd bring a device to market with glaring issues. You never know though.
T I find it hard to believe they'd bring a device to market with glaring issues. You never know though.[/QUOTE said:
Ummm, ever hear of the Galaxy fold???
Click to expand...
Click to collapse
jaseman said:
Ummm, ever hear of the Galaxy fold???
Click to expand...
Click to collapse
Yes and it isn't comparable.
This is a quality control issue from the factory. I haven't heard anyone say it started rattling later (nor does it seem there would be time to start breaking the device through regular use unless it's sensitive and starts rattling from dust and debris).
The Fold worked fine at the factory and testing in a controlled environment did not reveal the fragility of the design. Otherwise we may as well bring up Note 7 too. That's also a design flaw.
Since not all models rattle it isn't necessarily a design flaw but one of quality and yields. Of course Asus is welcome to make a statement on what causes the issue.
Mine also rattle when put down on table and same with just tapping the screen. Otherwise it is good. Weird that no review mentioned this, not even tech tablets. If the phone didn't cost 570 euro, but 250 euro I would not mind, but I'm going to return it, it is unacceptable for the price.
Mine doesn't rattle when closed, but also doesn't open fully. It sits at a slight angle when open, so I have to press "volume up" for a second to straighten it. As far as I can see there's no calibration tool for camera angle. This might help solve both problems.
Mine rattle to
the camera opens a little whenever I was fast walking with the phone in my pocket or when I wear lose pants but I fixed it by adding 2 strips of tape behind the camera :/
I found out that the rattle is coming from the hinge at the side where the volume buttons are
picked it up from table https://youtu.be/QcbjNwhLVIE ...
EDIT:
To clarify - this is how it always is, but it happens - lets say once a day - camera just get _more_ loose by itself. I will create another video how it is all the time (it is still pretty bad in quiet environment) - but it will be harder to catch with one hand holding camera phone.
evlo said:
picked it up from table
...
Click to expand...
Click to collapse
Can other users of this phone confirm if it is a faulty unit or it is "normal" behaviour? Camera module seems to be wonky and loose, not firmly closed/locked. No reviewers mention this problem.
Mine moves a little bit too.
And 2 strips of tape help. I'm fine with it.

Rattling?

Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Its just the camera lens don't worry my last 3 Notes have done it
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
odesskiy said:
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
Click to expand...
Click to collapse
Larger the camera the more it floats until you turn on the camera. Hence more noise. I would also suggest it's more sensitive while the camera is on to a hard hit /damage.
odesskiy said:
Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Click to expand...
Click to collapse
I am experiencing that same rattle too. It seems to go away when i turn on the camera, so this is definitely due to the much talked about rattle that the camera module had with the S20 Ultra as well..
I must say that the rattle is rather annoying and random and especially annoying when i have the phone in my pocket while jogging..At least it is good to know that it is not a faulty unit but rather a feature of the lens system.
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
drdino said:
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
Click to expand...
Click to collapse
Yes, it's the optical image stabilization kicking in
TonyGzl92 said:
Yes, it's the optical image stabilization kicking in
Click to expand...
Click to collapse
Thanks, I suppose this is due to the different camera setup. I'm coming from a Note 9, which had OIS and is completely silent, but then again it doesn't have the new sensors.
Also remember when camera has stabilisation in it that could cause the rattle noise from camera since camera itself moves when you shake the phone.
I hardly hear rattle in mine but when I face screen down I can hear a loud click from camera area and then when I face it back up with screen up I hear the click again.
So yeah camera is basically moving or it's lenses.
This is normal as long you don't see any defect in camera when using it.
Skickat från min SM-N986B via Tapatalk
Yeah I read about the rattling when shaking the device, but nothing about noise when the camera app exits...
I had the same issue. I had battery and overheating issues as well so i requested an exchange device. The old device had the rattle however i noticed the new one doesn't. Really think Samsung messed up QC with this device.
Interesting... Samsung doesn't have any stock of my device to exchange at the moment, otherwise I'd have probably asked for one. I'll see how it pans out over the next few days...
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
airmaxx23 said:
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
Click to expand...
Click to collapse
Spot on.
Sent from my SM-N986U using Tapatalk
They all rattle, anyone says otherwise is trolling.
The snapdragons have better rattling. ??
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
Click to expand...
Click to collapse
They all have the rattle.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
Click to expand...
Click to collapse
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ?? Because they are all like that. I've had three different regional variants of the Note 20 Ultras, all same.
Buyers remorse has many faces.
Limeybastard said:
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ??
Click to expand...
Click to collapse
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
airmaxx23 said:
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
Click to expand...
Click to collapse
You obviously missed my sarcasm in that post. American?

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