For the life of me I cannot get my Desktop - Gigabyte Mobo (Windows 7 pro 64 bit SP1 with all windows updates) to install the mtp driver for my Galaxy S III (VZW). So far I have tried installing and uninstalling, rebooting, installing drivers both from Samsung website as well as through Kies. The error code I get for the Samsung Mobile MTP Device is
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
(looking at device manager)
As a sidenote, I tried installing Universal_Naked_Driver_0.7 from this forum and while it does install without error the phone still doesn't show up in any way on the computer (I.E. My computer/as a storage device).
What is strange is that using the Samsung driver that I tried first (on the desktop) I was able to get the phone to install and work perfectly on my Windows 7 64 bit sp1 home premium (Dell laptop).
Any thoughts or suggestions as not even Samsung chat was able to remedy the issue.
*I am new to the forum but I did my best to (beforehand) search for solutions (which I have yet to find).
I couldn't get the MTP drivers to load on XP, due to the well known problems there. I got the built-in Windows drivers to work, and it seems to be working relatively well. I will be testing a longer upload to my wife's phone later today, but for the few songs I tried on my SGS3, it's working well.
I posted my hack here: http://forum.xda-developers.com/showthread.php?t=1851547
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
I don't have any issues with mine
Sent from my SCH-I535 using Xparent Blue Tapatalk 2
thats nice but it doesnt exactly do anything for my problem
Joey22688 said:
thats nice but it doesnt exactly do anything for my problem
Click to expand...
Click to collapse
Did you try a factory reset?
Sent from my SCH-I535 using xda app-developers app
This happened to me too but I was running a CM10 ROM. What are you running and have you tried a different ROM?
Unfortunately, I cannot remember exactly what I did but I recall allowing Windows (I'm on W7) to find the drivers and install for me.
I'm not having any issues either, I'm using both 32/64 versions of Win 7...
These are the drivers I'm using:
http://downloadcenter.samsung.com/content/SW/201206/20120620051748445/Verizon_Wireless_I535_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
Hope this helps..
I think I found the problem (its not the phone)
its the drivers that samsung issued
I plugged the phone on my win 7 64 bit desktop (not installing any drivers beforehand) and I got a few failed messages for drivers but I was able to access the file system fine
I then installed the driver pack posted and above then got the mtp driver installation failed message and was unable to access the file system
uninstalled the driver pack and connected the phone back up and I can access the file system (with some other drivers failing to install, I think relating to usb modem stuff ect...)
so until samsung fixes the driver problem I will have to deal with a few driver installation failed message every time I hook up the phone, but at least I can access the file system
im running the phone on the stock ics btw, didnt install cm10 or anything like that, the phone is rooted though but I rooted it after I found out about the mtp driver problem so it shouldnt mean anything
I have the same problem on Windows 7 32 bit. I rooted my phone and installed samba as a temporary fix.
Plus I just bought an external 32 GB SD card and I plan on using that as my workaround and just transfering files between the two.
Sent from my SCH-I535 using Tapatalk 2
Problem for me was the root.
Could you humor me and try this:
- go into the superuser app
- Select the 'temp unroot' checkbox from the first screen.
- unplug then replug the USB cable on your phone. The drivers should install on the first try this time (they did for me) and Kies should work too.
The problem seems to be that SuperUser exploits the USB Debug internally so, even though USB Debug is unchecked, it is still detected as checked by the connection and fails the install of the driver.
Solution #2 is the amazing script that transforms your MTP connection into a UMS one (look in this thread http://forum.xda-developers.com/showthread.php?t=1785243 and thank open1your1eyes0 ). Once in UMS, you don't need the MTP driver to see your device so that's another approach.
Good luck
I bought Samsung Galaxy S3 2 weeks ago. Windows installed the drivers for it when first connected to my Windows 7 64 bit PC. It came up in the list of Devices on the Explorer. I installed "Kies_2.5.0.12094_28_8" which installed USB driver on top of the Windows driver. At the end of the installation, it gave "failure to install Samsung MTP driver".
Saw a thread on other forum where it was suggested to remove the driver from System Driver window under Control Tab/System and reboot. To be cautious, uninstalled Kies. Rebooted PC. Windows installed the driver. As soon as Kies was installed the whole issue unfolded again.
Looks like ALL Kies versions (including previous version of Kies_v2.3.3.12085_7_5) have incompatible and wrong driver which is resulting in this unresolvable situation.
I removed the MTP driver (control panel/system/device manager - MTP driver has ? mark - this is the one). Then removed the phone and rebooted PC. After reboot, connected the phone back. Windows detected the device and automatically installed the driver. The device is listed in Explorer and is fully accessible. Started Kies. It showed the device as GT-I9300. It took a while and connected to the phone. All functions became useable. Sync'ed the contacts etc.
Day2. Booted the PC. Device is still shown in Explorer. Kies shows GT-I9300 and then displays "Connecting Device" - IT FAILS TO CONNECT and on pressing "Trouble shooting" button, it re-installs its own drivers and fails to install MTP driver AGAIN" - the Kies software SUCKS
Solved! For real!
For some reason, any of those options helped me to make it work:
- Reinstall Windows Media Player
- Remove registry key
- Clean up old usb drivers
- re-install 100 times drivers from Verizon, Samsung. Even old versions.
- Install from Windows Update. I tried to do that 1000 times. Gosh!
- enable UMT access (mass storage) on the phone.
The only thing that worked was, for some reason , getting the drivers from a random computer that was the only computer that worked.
Windows 7 x64
Attached the files. Go to the devices manager and update the drivers.
Israel Leite
How I solved it
Joey22688 said:
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
Click to expand...
Click to collapse
1. Un-install Samsung Kies and USB drivers
2. Then install the Install Samsung Usb driver for mobile phones version 1.4.6.0
3. with phone un-pluged from the usbcable Go into settings/Developer Options un-check Stay Awake un-check USB debugging un-check Allow mock locations Now hit the HOME button then plug in the USB cable and your are set..
This worked perfectly painless for me :laugh:
Solution x Win XP
This solution worked for me.
Install microsoft patch for usb and reinstall MTP driver
see:
http://forum.xda-developers.com/showthread.php?t=1150211
Hope this helps
Do you guys know what's the problem?
I can't transfer files from/to my PC, windows don't recognize my phone (only opening " found new hardware") and also, when I check "Media device (MTP) on my Moto G I don't see notification that my mobile is connected to PC (before it was showing that notification).
I previously installed MTP driver from microsoft page, also Windows Media Player 11 and motorola drivers and it was working.
Then due some problems with my OS I performed system restore and now I have this problems.
I already installed MTP drivers from microsoft, WMP 11 and also motorola device manager. My device still remains unrecognized. Any ideas?
anyone
I tried enabling debugging mode, still not working even after update it is not working. What the hell is that?
2hipso said:
Do you guys know what's the problem?
I can't transfer files from/to my PC, windows don't recognize my phone (only opening " found new hardware") and also, when I check "Media device (MTP) on my Moto G I don't see notification that my mobile is connected to PC (before it was showing that notification).
I previously installed MTP driver from microsoft page, also Windows Media Player 11 and motorola drivers and it was working.
Then due some problems with my OS I performed system restore and now I have this problems.
I already installed MTP drivers from microsoft, WMP 11 and also motorola device manager. My device still remains unrecognized. Any ideas?
Click to expand...
Click to collapse
Listen dude, first of all, you should update, because Windows XP is a pain in the a**.
Other thing, press Windows key + R, type devmgmt.msc, enter and search for an Android device.
If you found it, then download the Google USB Drivers and install.
Hi,
Have bought a clone Galaxy s4 i9500 phone. Korean Made
Can connect to pc as usb storage device but not as a phone.I am not able to see the operating system files via usb storage just ordinary files. The phone has not any app buttons just a few games preloaded. When connecting to the internet the Baidu page comes up (Chinese)
The phone has limited settings ie Phone settings, Display, Security, Call settings and Connections
Due to this I am unable to check phone components in order to load drivers to connect or to enable usb debugging mode.
Did reset phone and tried many drivers and connection managers.
Phone memory apparently 1.2M? Memory file use presently 884.01k/1.2M
The phone does not have a file manager.
When connecting to a pc the following settings come up, Charging, U Disk and PC Connecting. PC Connecting under under other devices show as Two Usb Devices when connected. I use xp sp3 on the pc.
Downloaded apk programs to pc then to sd card on phone but unable to open them.
The phone built is as below
Can anybody on the forum identify the phone by the pictures.
Thank you
my gfs has the same phone, the korean version, the correct usb driver is an HTC one... i don't know what i did, but windows auto update downloaded that for me and it worked!!! this is just a first step for me.... now i need to root it, and still not getting it .. and no much ppl can help :| anyway for the driver, i hope it works for you! cheers!
I've invested the last 10 hours to install the most recent Cyanogen mod on my P900. Unfortunately, I have deleted my cm image file, which I had copied on the P900 by wiping my data from the TWRP menu. And as I am not able to access the device from windows anymore, I don't know how to proceed.
When plugging the usb plug into my notebook, I can hear windows recognizing the P900. And in the device manager, it appears as portable devices > MTP-USB-device. But the command adb device returns no device.
Installing/uninstalling kies and installing the most current samsung usb drivers SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.45.0.exe didn't help so far.
Thanks for any advice how I could proceed.
G.
Stupid me! Meanwhile, I found out that the device has an external micro SD slot, which one can use to provide files to the device.
Maybe this post helps somebody out there to save time.
G.