Do you guys know what's the problem?
I can't transfer files from/to my PC, windows don't recognize my phone (only opening " found new hardware") and also, when I check "Media device (MTP) on my Moto G I don't see notification that my mobile is connected to PC (before it was showing that notification).
I previously installed MTP driver from microsoft page, also Windows Media Player 11 and motorola drivers and it was working.
Then due some problems with my OS I performed system restore and now I have this problems.
I already installed MTP drivers from microsoft, WMP 11 and also motorola device manager. My device still remains unrecognized. Any ideas?
anyone
I tried enabling debugging mode, still not working even after update it is not working. What the hell is that?
2hipso said:
Do you guys know what's the problem?
I can't transfer files from/to my PC, windows don't recognize my phone (only opening " found new hardware") and also, when I check "Media device (MTP) on my Moto G I don't see notification that my mobile is connected to PC (before it was showing that notification).
I previously installed MTP driver from microsoft page, also Windows Media Player 11 and motorola drivers and it was working.
Then due some problems with my OS I performed system restore and now I have this problems.
I already installed MTP drivers from microsoft, WMP 11 and also motorola device manager. My device still remains unrecognized. Any ideas?
Click to expand...
Click to collapse
Listen dude, first of all, you should update, because Windows XP is a pain in the a**.
Other thing, press Windows key + R, type devmgmt.msc, enter and search for an Android device.
If you found it, then download the Google USB Drivers and install.
Related
So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
-Hard resetting device
-Flashing a new ROM
Thanks in advance
[email protected]
[email protected] said:
So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
-Hard resetting device
-Flashing a new ROM
Thanks in advance
[email protected]
Click to expand...
Click to collapse
what os?
try a new cable, or try plugging the cable into a different usb port.
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
wishmaster86 said:
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
Click to expand...
Click to collapse
You could just update to the latest HTC ROM from the official website if your phone is still under warranty, btw thats what i did but it didn't help. Note, that i'm running Windows 7 as my OS if anyone want to know this information to help solve the problem. Thanks in advance.
[email protected]
wishmaster86 said:
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
Click to expand...
Click to collapse
Settings-->Connections-->USB to PC and Uncheck Enable faster data Synchronization
I have the same problem.
in my situation i tried to recover usb-flash and flash a nokia phone. For both things programs installed their own drivers. Even after I deinstalled the software I probably still have their drivers on my pc. That's why I can't sync my phone...
is there a tool to manage installed drivers?
or the other way out is to reinstall windows 7
anyone willing to help?
This solution worked for me:
Thanks to Scubamike
copy and paste from
http://social.microsoft.com/Forums/...c/thread/7a6516e2-9a46-4e1f-b689-1aa7dc2bda64
I found a different solution that worked for me: On my phone I clicked start/programs/active sync/options and deleted all the old PC connections that were displayed. In fact, you could probably just delete ALL the PC connections displayed and start from scratch. You'll just have set up another sync partnership in WMDC when you plug it in. Let me know if this helps.
it is to easy! should work ALWAYS:
Make sure "Advanced network functionality" is switched off in the USB to PC settings then:
go to activesync, menu, connections, disable "connect via USB" off, press "ok" go back to connections, enable "connect via usb" press "ok" unplug and replug your cable. and all works.
greetings
i had trouble with a 6.5.3 rom i just cooked. had to uninstall, reboot, reinstall wmdc, then i synced okay.
I have the last original rom and win 7 and with removing all remembered connections on the pda, it connected immidiatly. Thank you for the help
i have been all over the microsoft forums to no avail. i recently updated my laptop to win7, and have a fuze running 6.1 mobile. when i connect my fuze to the laptop the laptop recognizes it as it begins to charge, but then nothing. i try to open win mobile device center and this is the error message i get C:\windows\system32\rapistub.dll is either not designed to run on windows or it contains errors. I have uninstalled and reinstalled 3 times and also tried different usb ports on my laptop. If anyone can help that would be awesome
Solved: Hopefully this helps someone else. I uninstalled all LG drivers from my PC. Then I connected my phone in via usb and checked my device drivers and updated them. However, rather than letting Windows find the best MTP drivers I chose to browse my computer and picked from a list on my PC. I selected the Linux drivers and everything works perfectly now,
I have a P509 running WC’s AOKP Milestone #6 but I did something stupid…while cleaning up files and programs I uninstalled my LG usb driver for my P509 and now I can’t get the PC to recognize the phone. I run W7 64 bit and it just won’t connect - not even from recovery. On another XP PC it connects no problem (it has LG driver 4.9.4 installed although I don’t recall installing it) and my laptop running W7 64 bit connects no problem either (it has LG driver 3.6 installed, but again I don’t recall installing it on the laptop either). Installing 4.9.4 or 3.6 on my problem PC doesn’t help. I keep getting an error that “MTP… whatever” failed. It’s driving me nuts. I can use the other computers if I need to but the problem PC is my main unit and more convenient to use for all my needs. Also, the phone is recognized by my work PC which has no LG drivers installed at all, nor could I if I wanted to as I don't have admin rights.
Any suggestions for my W7 PC?
Thanks,
I have a Nexus 5 that I have had about a month now and I had the USB on it working before about a week ago. I plugged it in today and neither my desktop or laptop could recognize it anymore. Both computers are running Windows 8.1.1 and the issues seems to be new as I can neither get USB storage or ADB to find it. The closest I can get it to working is to switch the USB mode to PTP and it reads that but I don't want to pull photos off. When I have it in MTP, it makes the sound of it plugging in and my phone shows it is plugged into a computer but Explorer shows nothing and it says it is working normally in device manager. I've tried everything from enabling and disabling debugging, restarted both my phone and computer tried reinstalling the drivers (both by the computer automatically finding them and manually installing them) but nothing seems to work. Is it possible that Windows Update could of broke the drivers since my computer installed updates yesterday? I also have Linux on my laptop and it appears to read fine with Linux.
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
OK thanks. I'll give it a try because it was showing up as ACER ADB Device under device manager
EDIT: I updated the drivers and used the USB composit drivers instead and it got MTP working again. When I set it to USB composit, it installed Google's ADB drivers and the Nexus 5's USB drivers so everything is working again. Thanks for your help
EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
I can´t manually update driver because of this:
when i update the acer adb it says the driver is up to date and everything is all same. what to do?
Thanks! Thought I was going to go crazy. Worked for me...
i set the driver to MTP as mentioned above and the phone started to show up on the explorer but now i couldnt copy any files from my laptop to the
phone. It displays like that and if clicked yes then the copy wouldnt happen.what is the problem.
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
wangdaning said:
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
Click to expand...
Click to collapse
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Big tree said:
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Click to expand...
Click to collapse
That msg comes when you're in PTP mode I think...Only certain formats are supported.
Check under storage, expansion menu and make sure you are set to the first option...not PTP.
Above guy mentioned to have phone in USB debugging mode when setting up drivers.
If the device is showing then you need to point to the drivers for it (download them from google). I reinstalled windows a few days ago and had the acer issue (device first shows up in device manager as nexus 5 then switches to acer), windows wants it to be an acer device. Stop windows and then install the correct drivers,
For me I had to click the auto install in windows tray and tell it to stop. After a few times it worked.
No I'm connecting in MTP mode. Ahh its gettn irritating.
Hi everyone,
My Nexus 5 isn't getting recognized by any computer. I've tried plugging it into both Win 7 and Win 8.1 machine using different cables (stock N5 and stock N4 cables), it doesn't show up as a media device in Computer anymore. You can see that in device manager, it shows up as Unknown USB Device (Device Descriptor Request Failed). I'm unable to update the driver to the original Google USB Driver; even if I do it manually, it says the latest drivers have already been installed. I've also tried to uninstall and remove the device from device manager, restarting both phone and computer, nothing worked. Any kind of input is appreciated.
Edit: I've also tried connecting as both MTP and PTP modes.
I had the same problem and did same as you. I has something to do with USB-divers on the computer. So I did a dirty trick: I installed Sony PC Companion and rebooted (I know, seems strange) and now my Nexus 5 shows up on the desktop.
datagubben said:
I had the same problem and did same as you. I has something to do with USB-divers on the computer. So I did a dirty trick: I installed Sony PC Companion and rebooted (I know, seems strange) and now my Nexus 5 shows up on the desktop.
Click to expand...
Click to collapse
Thanks for the suggestion. I tried it and it still showed up as Unknown USB Device (even after I uninstalled it from device manager).
Hey,
I have an ASUS X55A Laptop with Windows 10 and I can't connect any phone with it. USB Sticks etc work normally so I think it is a MTP related problem. My device right now is a Moto G. I connect it with the USB port and my pc detects it, but I can't get access to the data on the phone. I installed the motorola drivers manually, but it didn't work either.
When I am in the windows "device manager" I can see my phone, but I am not able to install the MTP drivers properly. There is a small warning triangle next to my device name.
I tried many things, but I can not find a solution. If it is really MTP/PTP related, how can I install the drivers properly and working?
Thx for your help.
Edit: When I connect the phone without any drivers installed it says "Device is being installed" and the bar is ca. 5% filled and is stuck there. So the MTP won't install automatically.
Solved:
I installed the "Windows 10 Media Feature Pack" and now it works. I had the N Version of Win10, so it was not preinstalled.
Thanks for your feedback
Thread closed.