Hi everyone,
My Nexus 5 isn't getting recognized by any computer. I've tried plugging it into both Win 7 and Win 8.1 machine using different cables (stock N5 and stock N4 cables), it doesn't show up as a media device in Computer anymore. You can see that in device manager, it shows up as Unknown USB Device (Device Descriptor Request Failed). I'm unable to update the driver to the original Google USB Driver; even if I do it manually, it says the latest drivers have already been installed. I've also tried to uninstall and remove the device from device manager, restarting both phone and computer, nothing worked. Any kind of input is appreciated.
Edit: I've also tried connecting as both MTP and PTP modes.
I had the same problem and did same as you. I has something to do with USB-divers on the computer. So I did a dirty trick: I installed Sony PC Companion and rebooted (I know, seems strange) and now my Nexus 5 shows up on the desktop.
datagubben said:
I had the same problem and did same as you. I has something to do with USB-divers on the computer. So I did a dirty trick: I installed Sony PC Companion and rebooted (I know, seems strange) and now my Nexus 5 shows up on the desktop.
Click to expand...
Click to collapse
Thanks for the suggestion. I tried it and it still showed up as Unknown USB Device (even after I uninstalled it from device manager).
Related
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
I don't have any issues with mine
Sent from my SCH-I535 using Xparent Blue Tapatalk 2
thats nice but it doesnt exactly do anything for my problem
Joey22688 said:
thats nice but it doesnt exactly do anything for my problem
Click to expand...
Click to collapse
Did you try a factory reset?
Sent from my SCH-I535 using xda app-developers app
This happened to me too but I was running a CM10 ROM. What are you running and have you tried a different ROM?
Unfortunately, I cannot remember exactly what I did but I recall allowing Windows (I'm on W7) to find the drivers and install for me.
I'm not having any issues either, I'm using both 32/64 versions of Win 7...
These are the drivers I'm using:
http://downloadcenter.samsung.com/content/SW/201206/20120620051748445/Verizon_Wireless_I535_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
Hope this helps..
I think I found the problem (its not the phone)
its the drivers that samsung issued
I plugged the phone on my win 7 64 bit desktop (not installing any drivers beforehand) and I got a few failed messages for drivers but I was able to access the file system fine
I then installed the driver pack posted and above then got the mtp driver installation failed message and was unable to access the file system
uninstalled the driver pack and connected the phone back up and I can access the file system (with some other drivers failing to install, I think relating to usb modem stuff ect...)
so until samsung fixes the driver problem I will have to deal with a few driver installation failed message every time I hook up the phone, but at least I can access the file system
im running the phone on the stock ics btw, didnt install cm10 or anything like that, the phone is rooted though but I rooted it after I found out about the mtp driver problem so it shouldnt mean anything
I have the same problem on Windows 7 32 bit. I rooted my phone and installed samba as a temporary fix.
Plus I just bought an external 32 GB SD card and I plan on using that as my workaround and just transfering files between the two.
Sent from my SCH-I535 using Tapatalk 2
Problem for me was the root.
Could you humor me and try this:
- go into the superuser app
- Select the 'temp unroot' checkbox from the first screen.
- unplug then replug the USB cable on your phone. The drivers should install on the first try this time (they did for me) and Kies should work too.
The problem seems to be that SuperUser exploits the USB Debug internally so, even though USB Debug is unchecked, it is still detected as checked by the connection and fails the install of the driver.
Solution #2 is the amazing script that transforms your MTP connection into a UMS one (look in this thread http://forum.xda-developers.com/showthread.php?t=1785243 and thank open1your1eyes0 ). Once in UMS, you don't need the MTP driver to see your device so that's another approach.
Good luck
I bought Samsung Galaxy S3 2 weeks ago. Windows installed the drivers for it when first connected to my Windows 7 64 bit PC. It came up in the list of Devices on the Explorer. I installed "Kies_2.5.0.12094_28_8" which installed USB driver on top of the Windows driver. At the end of the installation, it gave "failure to install Samsung MTP driver".
Saw a thread on other forum where it was suggested to remove the driver from System Driver window under Control Tab/System and reboot. To be cautious, uninstalled Kies. Rebooted PC. Windows installed the driver. As soon as Kies was installed the whole issue unfolded again.
Looks like ALL Kies versions (including previous version of Kies_v2.3.3.12085_7_5) have incompatible and wrong driver which is resulting in this unresolvable situation.
I removed the MTP driver (control panel/system/device manager - MTP driver has ? mark - this is the one). Then removed the phone and rebooted PC. After reboot, connected the phone back. Windows detected the device and automatically installed the driver. The device is listed in Explorer and is fully accessible. Started Kies. It showed the device as GT-I9300. It took a while and connected to the phone. All functions became useable. Sync'ed the contacts etc.
Day2. Booted the PC. Device is still shown in Explorer. Kies shows GT-I9300 and then displays "Connecting Device" - IT FAILS TO CONNECT and on pressing "Trouble shooting" button, it re-installs its own drivers and fails to install MTP driver AGAIN" - the Kies software SUCKS
Solved! For real!
For some reason, any of those options helped me to make it work:
- Reinstall Windows Media Player
- Remove registry key
- Clean up old usb drivers
- re-install 100 times drivers from Verizon, Samsung. Even old versions.
- Install from Windows Update. I tried to do that 1000 times. Gosh!
- enable UMT access (mass storage) on the phone.
The only thing that worked was, for some reason , getting the drivers from a random computer that was the only computer that worked.
Windows 7 x64
Attached the files. Go to the devices manager and update the drivers.
Israel Leite
How I solved it
Joey22688 said:
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
Click to expand...
Click to collapse
1. Un-install Samsung Kies and USB drivers
2. Then install the Install Samsung Usb driver for mobile phones version 1.4.6.0
3. with phone un-pluged from the usbcable Go into settings/Developer Options un-check Stay Awake un-check USB debugging un-check Allow mock locations Now hit the HOME button then plug in the USB cable and your are set..
This worked perfectly painless for me :laugh:
Solution x Win XP
This solution worked for me.
Install microsoft patch for usb and reinstall MTP driver
see:
http://forum.xda-developers.com/showthread.php?t=1150211
Hope this helps
Hey Guys,
I cant seem to be able to access the N5 as a media device on windows 8.1.. just wondering if anyone got it working?
I've tried searching around and tried a few things like trying to download MTP drivers from Nexus 7 but nothing seems to work.
nexarz said:
Hey Guys,
I cant seem to be able to access the N5 as a media device on windows 8.1.. just wondering if anyone got it working?
I've tried searching around and tried a few things like trying to download MTP drivers from Nexus 7 but nothing seems to work.
Click to expand...
Click to collapse
Same for me.. Windows 7 here.
works fine on 8.1 here
Oddly enough, I have no issues on my Windows 8.1 Desktop but on my 8.1 laptop, it doesn't work at all. Both we're upgraded from 8.0, no fresh install. Both worked before. Obviously something more to it than just Windows 8.1
It shows "Google Nexus ADB Interface" even when I disabled USB Debugging.
Sent from my Nexus 5 using XDA Premium 4 mobile app
nexarz said:
Hey Guys,
I cant seem to be able to access the N5 as a media device on windows 8.1.. just wondering if anyone got it working?
I've tried searching around and tried a few things like trying to download MTP drivers from Nexus 7 but nothing seems to work.
Click to expand...
Click to collapse
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
This is the driver I installed on my Win 8.1 machine and also a Win XP machine. Both work for adb/fastboot and for storage access.
Spunky_Monkey said:
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
This is the driver I installed on my Win 8.1 machine and also a Win XP machine. Both work for adb/fastboot and for storage access.
Click to expand...
Click to collapse
PC says it's the same like I have installed.
Plug the Nexus 5 into your computer with the USB cable.
Open Device Manager.
Find "Android Device" near the top and expand the node. Double click on "Android Composite ADB Interface".
In the properties window that pops up, uninstall and delete the current driver.
Unplug your Nexus 5 and plug it back in.
lets_zock said:
PC says it's the same like I have installed.
Click to expand...
Click to collapse
Try putting your phone back to usb debug mode and then from device manager uninstall the Google Nexus ADB Interface. Then at the top under actions click scan for hardware changes and try to install the driver again when it finds the device. I know i had to do this on mine.
wmh said:
Plug the Nexus 5 into your computer with the USB cable.
Open Device Manager.
Find "Android Device" near the top and expand the node. Double click on "Android Composite ADB Interface".
In the properties window that pops up, uninstall and delete the current driver.
Unplug your Nexus 5 and plug it back in.
Click to expand...
Click to collapse
Thanks, it helped halfways. It can't find drivers for Nexus 5 and MTP.
EDIT: Deactivated USB-Debugging and it worked! Thanks!
I´m looking for mass storage mode.
All I was able to do was to get working ADB mode and MTP mode. Totally easy....but whatever I do....no mass storage mode?!
Where did you read that? Google suppressed the mass storage mode with jb, since 'internal sdcard' is merely a folder of data partition mounted as a virtual vfat disk through fuse.
I can't imagine they suppressed a feature from android filesystem setup to introduce it back on a single flagship device.
And even if I'm not dev, every dev questioned about this said it's impossible with this filesystem setup. It would be only possible with a separate partition, (like on my sgs3) with external sdcard for example.
i have an original 8.1 and an win8 upgraded to 8.1...
i cant install it on both machines
tried with usb debugging on and off. i can see the device, but i cant install it. only adb drivers. but i want to use USB storage (MTP)
kinda embarassing: good old windows xp, running on a 10+ year old laptop performs perfectly fine-.-
Thanks for the help.. got the ADB installed but when in debugg mode MTP comes up but wont install drivers for it.. when debug is off MTP doesnt sho in device manager.. i just want to get MTP working
wmh said:
Plug the Nexus 5 into your computer with the USB cable.
Open Device Manager.
Find "Android Device" near the top and expand the node. Double click on "Android Composite ADB Interface".
In the properties window that pops up, uninstall and delete the current driver.
Unplug your Nexus 5 and plug it back in.
Click to expand...
Click to collapse
This user speaks truth.
Tried Plug in, uninstall and delete android composite ADB, replugged in phone.. windows goes into a installing nexus 5... but then after in device manager nexus 5 still has a yellow ! on it and saying drivers not installed... tried this in debugging mode but all that happens is MTP and Nexus5 pops up in device manager with the yellow !... im running windows 8.1
nexarz said:
Tried Plug in, uninstall and delete android composite ADB, replugged in phone.. windows goes into a installing nexus 5... but then after in device manager nexus 5 still has a yellow ! on it and saying drivers not installed... tried this in debugging mode but all that happens is MTP and Nexus5 pops up in device manager with the yellow !... im running windows 8.1
Click to expand...
Click to collapse
having a similar issue on windows 8.1. unable to access device, either shows as nexus5 or mtp depending on debugging mode
wmh said:
Plug the Nexus 5 into your computer with the USB cable.
Open Device Manager.
Find "Android Device" near the top and expand the node. Double click on "Android Composite ADB Interface".
In the properties window that pops up, uninstall and delete the current driver.
Unplug your Nexus 5 and plug it back in.
Click to expand...
Click to collapse
THANK YOU!
I've been screwing around with this thing for an hour trying to copy a new ROM to it, and I couldn't get it to work. This took 2 seconds!
Thank you again!
ahfunaki said:
THANK YOU!
I've been screwing around with this thing for an hour trying to copy a new ROM to it, and I couldn't get it to work. This took 2 seconds!
Thank you again!
Click to expand...
Click to collapse
You're welcome , just glad i could be of assistance.
Regards.
it still doesnt work for me...the only device it works on is my pre-stoneage-laptop...so eerytime i want to transfer something i first have to put it on my laptop, and then on the N5....
cant somebody just kinda copy and paste their drivers? If thats possible i need Win 8.1 Pro N x64
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me
Hi,
I have a very serious problem with my OnePlusOne (64GB) after updating to version YOG4PAS3JL. Since the update, ADB no longer recognizes my phone.
It doesn't depend on the computer I'm using, I have tried to use my phone on 3 different computers (Windows) that I use on a regular basis and none shows my phone with the command adb devices.
Connecting via MTP is no problem, but when I enable Android debugging with USB, my phone will not show up in Windows Explorer.
I have also attached a Samsung Galaxy Note 4 and a HTC phone, both are recognized by ADB.
If I change the mode to MTP, it will show up as portable device called A0001 in the windows device manager. If I switch to Android Debugging, it will simply disappear and not show up
as "other device" or usb device without driver. So I can't even reinstall Android ADB Interface, it also doesn't show up in the Device Manager any longer. If I try to install a driver for my OnePlus One when it is in MTP mode, it will also only allow me to install MTP drivers (no possibility to install the previously so fine working Samsung USB drivers).
I have literally tried every solution out there I have found, from unplugging and restarting my phone, using different USB ports, using different USB cables, reinstalling Samsung USB drivers (didn't help as phone did not show up as unrecognizes device any longer), uninstalling Google USB driver, adding OnePlusOne to the .inf usb driver file myself (which mostly resulted in an "no compatible driver was found in this folder"-error), installing fastboot (didn't change anything), universal adb driver setup, pdanet, using USDBDeview, removing drivers with the bacon root toolkit to removing mtp files from the inf folder of windows to prevent MTP driver installation, but nothing worked
I would prefer to go back to the version before YOG4PAS3JL, where ADB worked fine or install a different ROM, but I have seen that every guide states that you need to have ADB to install a new ROM. As my phone is not rooted and I can no longer use ADB with my phone, I'm basically pretty stuck and don't know what to do I'm pretty desperate after two days of trying to solve this problem without success and would be so thankful for any suggestion what I could do.
Same situation...let me know if you find any solution.
Same situation here. Anf I guess this might have a link with my lack of internet connection while tethering.
Did any of you tried the USB or wifi tether? Does it work?
Sent from my A0001 using XDA Free mobile app
Hey,
I have an ASUS X55A Laptop with Windows 10 and I can't connect any phone with it. USB Sticks etc work normally so I think it is a MTP related problem. My device right now is a Moto G. I connect it with the USB port and my pc detects it, but I can't get access to the data on the phone. I installed the motorola drivers manually, but it didn't work either.
When I am in the windows "device manager" I can see my phone, but I am not able to install the MTP drivers properly. There is a small warning triangle next to my device name.
I tried many things, but I can not find a solution. If it is really MTP/PTP related, how can I install the drivers properly and working?
Thx for your help.
Edit: When I connect the phone without any drivers installed it says "Device is being installed" and the bar is ca. 5% filled and is stuck there. So the MTP won't install automatically.
Solved:
I installed the "Windows 10 Media Feature Pack" and now it works. I had the N Version of Win10, so it was not preinstalled.
Thanks for your feedback
Thread closed.