Any official fix for MTP driver installation failed? - Verizon Samsung Galaxy S III

I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it

I don't have any issues with mine
Sent from my SCH-I535 using Xparent Blue Tapatalk 2

thats nice but it doesnt exactly do anything for my problem

Joey22688 said:
thats nice but it doesnt exactly do anything for my problem
Click to expand...
Click to collapse
Did you try a factory reset?
Sent from my SCH-I535 using xda app-developers app

This happened to me too but I was running a CM10 ROM. What are you running and have you tried a different ROM?
Unfortunately, I cannot remember exactly what I did but I recall allowing Windows (I'm on W7) to find the drivers and install for me.

I'm not having any issues either, I'm using both 32/64 versions of Win 7...
These are the drivers I'm using:
http://downloadcenter.samsung.com/content/SW/201206/20120620051748445/Verizon_Wireless_I535_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
Hope this helps..

I think I found the problem (its not the phone)
its the drivers that samsung issued
I plugged the phone on my win 7 64 bit desktop (not installing any drivers beforehand) and I got a few failed messages for drivers but I was able to access the file system fine
I then installed the driver pack posted and above then got the mtp driver installation failed message and was unable to access the file system
uninstalled the driver pack and connected the phone back up and I can access the file system (with some other drivers failing to install, I think relating to usb modem stuff ect...)
so until samsung fixes the driver problem I will have to deal with a few driver installation failed message every time I hook up the phone, but at least I can access the file system
im running the phone on the stock ics btw, didnt install cm10 or anything like that, the phone is rooted though but I rooted it after I found out about the mtp driver problem so it shouldnt mean anything

I have the same problem on Windows 7 32 bit. I rooted my phone and installed samba as a temporary fix.
Plus I just bought an external 32 GB SD card and I plan on using that as my workaround and just transfering files between the two.
Sent from my SCH-I535 using Tapatalk 2

Problem for me was the root.
Could you humor me and try this:
- go into the superuser app
- Select the 'temp unroot' checkbox from the first screen.
- unplug then replug the USB cable on your phone. The drivers should install on the first try this time (they did for me) and Kies should work too.
The problem seems to be that SuperUser exploits the USB Debug internally so, even though USB Debug is unchecked, it is still detected as checked by the connection and fails the install of the driver.
Solution #2 is the amazing script that transforms your MTP connection into a UMS one (look in this thread http://forum.xda-developers.com/showthread.php?t=1785243 and thank open1your1eyes0 ). Once in UMS, you don't need the MTP driver to see your device so that's another approach.
Good luck

I bought Samsung Galaxy S3 2 weeks ago. Windows installed the drivers for it when first connected to my Windows 7 64 bit PC. It came up in the list of Devices on the Explorer. I installed "Kies_2.5.0.12094_28_8" which installed USB driver on top of the Windows driver. At the end of the installation, it gave "failure to install Samsung MTP driver".
Saw a thread on other forum where it was suggested to remove the driver from System Driver window under Control Tab/System and reboot. To be cautious, uninstalled Kies. Rebooted PC. Windows installed the driver. As soon as Kies was installed the whole issue unfolded again.
Looks like ALL Kies versions (including previous version of Kies_v2.3.3.12085_7_5) have incompatible and wrong driver which is resulting in this unresolvable situation.
I removed the MTP driver (control panel/system/device manager - MTP driver has ? mark - this is the one). Then removed the phone and rebooted PC. After reboot, connected the phone back. Windows detected the device and automatically installed the driver. The device is listed in Explorer and is fully accessible. Started Kies. It showed the device as GT-I9300. It took a while and connected to the phone. All functions became useable. Sync'ed the contacts etc.
Day2. Booted the PC. Device is still shown in Explorer. Kies shows GT-I9300 and then displays "Connecting Device" - IT FAILS TO CONNECT and on pressing "Trouble shooting" button, it re-installs its own drivers and fails to install MTP driver AGAIN" - the Kies software SUCKS

Solved! For real!
For some reason, any of those options helped me to make it work:
- Reinstall Windows Media Player
- Remove registry key
- Clean up old usb drivers
- re-install 100 times drivers from Verizon, Samsung. Even old versions.
- Install from Windows Update. I tried to do that 1000 times. Gosh!
- enable UMT access (mass storage) on the phone.
The only thing that worked was, for some reason , getting the drivers from a random computer that was the only computer that worked.
Windows 7 x64
Attached the files. Go to the devices manager and update the drivers.
Israel Leite

How I solved it
Joey22688 said:
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
Click to expand...
Click to collapse
1. Un-install Samsung Kies and USB drivers
2. Then install the Install Samsung Usb driver for mobile phones version 1.4.6.0
3. with phone un-pluged from the usbcable Go into settings/Developer Options un-check Stay Awake un-check USB debugging un-check Allow mock locations Now hit the HOME button then plug in the USB cable and your are set..
This worked perfectly painless for me :laugh:

Solution x Win XP
This solution worked for me.
Install microsoft patch for usb and reinstall MTP driver
see:
http://forum.xda-developers.com/showthread.php?t=1150211
Hope this helps

Related

Found the Samsung Infuse 4G Drivers

For those of you who have had trouble with getting the drivers for the Infuse, download this:
[Im new so cant post a link, but goto softpedia.com and search kies. The only kies program available will appear, and download and install that]
It wont recognize your phone, but after you install the program, the appropriate drivers will be present, and the root with SuperOneClick will work immediately.
*remember, the program wont recognize your phone if its plugged in, but that doesn't matter. It will just install the appropriate Samsung_Android drivers your PC needs to recognize the phone in SuperOneClick.
Hope this helps!
Hi , thanks , but ..
why not > http://j.mp/lOx2CB directly from samsung ?
pvillasuso said:
Hi , thanks , but ..
why not > http://j.mp/lOx2CB directly from samsung ?
Click to expand...
Click to collapse
404 Page Not Found
The page you requested was not found.
http://forum.xda-developers.com/showpost.php?p=13895587&postcount=7
posted here.
Phone doesn't exist on my PC.
Nope. Bought the infuse on day one. Installed Kies 2.0.0.11044_11_3. Phone not recognized, installed drivers, learned the truth about Kies. Phone would not be recognized but at least installing Kies made the phone visible to the PC, so I knew I could root if I so desired, read up about rooting and thought I was ready. The phone had other plans.
Decided the other day that I was ready to root. Plugged in the phone but it no longer showed up in Windows. Something about the phones compatibility with my system changed. Tried to install this Kies 2.2.1.11053_99_3 yesterday, reinstalled drivers, activated USB debugging, plugged the phone in started up SuperOneClick and . . . still nothing happened. So I deactivated USB debugging and started over. Followed all the directions in the root posts and and SuperOneClick threads . . .
But somehow between day one and today my Windows 7 64 bit system does not know that the phone is plugged into it.
When I plug the phone into USB the phone asks me how I want to interact with the computer, Kies (Firmware Update); Media player: Mass storage. But the computer shows nothing. Device Manager doesn't list the phone, Windows Explorer doesn't show the phone, Devices and Printers window shows everything that's connected but NOT the phone, it's as if I plugged nothing into the computer. The phone is charging so I know that it's plugged in, but it doesn't seem to be communicating with the PC. I've re-booted, re-installed, reviewed, rewired and re-alized that I have no clue what happened. (Tried different cables, different USB ports different times of the day)
It worked once upon a time, I tried rolling back restore points and disabling my kaspersky 2011, I've followed all rooting instructions in these threads to no avail.
I am now ready to hurl my phone out into traffic to see if that will help, but before I do I'm hoping someone here may have the answer I need.
. . . please . . .
Try removing all instances of the Infuse coming in contact with your system using USBDeView. Also, how does it look in Disk Management? (Start button > search for "Computer Management" > Storage > Disk Management) Does the Infuse show up there as removable storage?
For me, one of the SuperOneClick packages included Windows drivers.
Which is great since SOC is the only reason I needed Windows drivers. (SOC never works in Linux for me for whatever reason...)
All android phones are supported in linux natively.......jus t saying
Nopcodex90 said:
All android phones are supported in linux natively.......jus t saying
Click to expand...
Click to collapse
Well yeah - I've never had to install any drivers for ADB or anything else.
However, for whatever reason, superoneclick and Linux don't get along for me. So the only time I ever have to install drivers is when SOC rooting from Windows.
superweapons said:
Try removing all instances of the Infuse coming in contact with your system using USBDeView. Also, how does it look in Disk Management? (Start button > search for "Computer Management" > Storage > Disk Management) Does the Infuse show up there as removable storage?
Click to expand...
Click to collapse
Tried it, didn't work, oh wait, didn't run USBDeView as administrator, re-tried and uninstalled all instances of Samsung i-997, then tried to plug the phone back in and still nothing.
Also not in Computer Management or Device manager either. Is there a way to uninstall any drivers that I have and then re-install them?
M.
menzoom said:
Tried it, didn't work, oh wait, didn't run USBDeView as administrator, re-tried and uninstalled all instances of Samsung i-997, then tried to plug the phone back in and still nothing.
Also not in Computer Management or Device manager either. Is there a way to uninstall any drivers that I have and then re-install them?
M.
Click to expand...
Click to collapse
I've tried just about everything too, and nothing works to get my 64 bit Windows 7 PC to recognize the Infuse. Finally resorted to AndroidSync for file transfers, which worked fine, but it just makes me angry that I can't make the darn thing connect via USB.
http://www.samsung.com/us/support/downloads/SGH-I997ZKAATT
And select SOFTWARE
Tried that last week. Didn't work for me. The PC does see the device, but never finds any files on it.
Drivers in that link
I was having the same issue mentioned yesterday after loading the Samsung Infuse drivers, where my PC still couldn't see the data on my phone. (I'm also running 64-bit Windows 7 OS.)
Once I loaded the drivers and plugged in my phone, I got the happy little "device drivers installed properly" message and thought I was good to go. Nope. No drives mounted and visible in Explorer.
Under Devices and Printers, I could see SAMSUNG_Android with the unhappy yellow exclamation point. The troubleshooting report just says "Problems with PnP devices."
So I dug into into Device Manager. Under Portable Devices, there were 2 new WPD FileSystem Volume Drivers. Both had the same yellow exclamation points and showed a Device Status of "This device cannot start. (Code 10)."
It turns out Windows 7 wasn't assigning drive letters to the new Android volumes. It creates two disk drives (one with pictures, videos, and ringtones and the other with music, external SD, and media). If you right-click on the drives and choose "Change Drive Letter and Paths," click Add, and assign it an unused drive mapping, it will then appear in Explorer.
Incidentally, the SAMSUNG_Android still shows up with its unhappy yellow exclamation point in Devices and Printers. So I imagine there's supposed to be a more user-friendly way that doesn't expose the true internal file structure when it's all working properly. But in the meantime, I can at least access my phone data via USB.
Are you sure your not trying to root GB with superoneclick? Superonclick only works with Froyo.
neon_skunk said:
Are you sure your not trying to root GB with superoneclick? Superonclick only works with Froyo.
Click to expand...
Click to collapse
Dude look at the date
neon_skunk said:
Are you sure your not trying to root GB with superoneclick? Superonclick only works with Froyo.
Click to expand...
Click to collapse
Hey there..
View attachment 876861
thanks
Nopcodex90 said:
All android phones are supported in linux natively.......jus t saying
Click to expand...
Click to collapse
Yep...
Ubuntu / Linux FTW!
Hmmm, native on Linux you say? Don't have to battle with windows composite USB hub bullcrap you say? I shall try this.
Sent from my SAMSUNG-SGH-I997 using xda premium

[Q] SK4G not being recognized on PC

I originally posted this inside the Glorious Overdose V2 thread, but decided to post here as well.
For some reason my computer won't recognize my Sidekick when I plug it in via usb. I do have the samsung drivers installed and it will read my friends Samsung Droid Charge just fine, but when I plug my Sidekick in it comes up saying "USB Device Not Recognized". So far I've tried uninstalling and reinstalling the drivers from the device manager to no avail. Wondering if anyone has an idea as to what it could be. I've also tried googling the solution and everyone says to just uninstall and reinstall the drivers and it should work. Now the phone is not plugged into a USB Hub, extender, or case, it is plugged directly into a usb port on the mother board.
PC Specs just in case:
Motherboard - Gigabyte GA-970A-D3
OS - Windows 7 Ultimate x64
CPU - AMD FX-4100
Memory - 8GB DDR3 1066
Phone:
T-Mobile Sidekick 4G running Glorious Overdose V2
Nothing added just the rom and some apps/games.
I have tried with USB Debugging on and off, either way does not work.
Update: I have since tried Kies mini, as well as the drivers found on Softpedia. Neither of those worked, so I just got done reformatting and reinstalling Windows hoping that would work. At first it did not, right now I am running windows update to see if that was the issue, I'll update of what the outcome is.
Update: After installing all available Windows updates it's still not recognizing the phone. Now no matter what it's saying it's an Unknown Device. Even after I try and do a manual driver update and tell it to look in the folder with the driver files from Softpedia. I'm at a complete loss now.
If anyone has any idea's please let me know.
What mode do you have the phone in? Settings->Applications->USB Settings. It should be in Mass Storage if you want to access its SD Card.
Maybe put another rom on the sd card and flash something else, I don't think it would be a rom issue but it would be worth a try?
Sent from my SGH-T839 using XDA
Jax184 said:
What mode do you have the phone in? Settings->Applications->USB Settings. It should be in Mass Storage if you want to access its SD Card.
Click to expand...
Click to collapse
It's set to USB Debugging. But even then, it should read as something else other then Unknown Device when I plug it in. I have tried plugging it in and selecting Mass Storage, still comes up as Unknown Device.
HewettBR said:
Maybe put another rom on the sd card and flash something else, I don't think it would be a rom issue but it would be worth a try?
Sent from my SGH-T839 using XDA
Click to expand...
Click to collapse
I've thought about that, and from everything I can see it's either the ROM or the drivers. So we'll see...I'll probably try a different ROM and see what happens.
I suggest turning USB debugging off and mass storage on, for how you'll be using it. And recall that you have to change this stuff with the USB cable unplugged.
I've tried that, and after talking with the T2 Technical Support from Samsung for 45min today, the only option left is to send the phone in to get worked on. Though, I'm going into the T-Mobile store and see if they can't replace the phone or give me a loner while this one is out getting repaired.
More info request.
Can you provide us with the names and links to the drivers you have tried?
DuctTapedGoat said:
Can you provide us with the names and links to the drivers you have tried?
Click to expand...
Click to collapse
Kies Mini - http://www.samsung.com/us/support/owners/product/SGH-T839HABTMB
Softpedia - http://drivers.softpedia.com/get/MOBILES/Samsung/SAMSUNG-USB-Driver-1480.shtml
As well as the Samsung Vibrant drivers from both of those sites.
Samsung SideKick 4G Drivers
www DOT filedropper DOT com FWSLASH sk4gx64drivers
This is the exact drivers I pulled off of my own machine, I ran into massive issues with those same driver packages, especially in getting the initial root to take with a few different utilities designed to grant sudo/su/root access, and these are the drivers I have running currently, just pulled off my own machine. I run Windows 7 x64, but as well, there should be no reason why these drivers wouldn't work on a x86 machine and/or OS.
NOTE : I apologize it's not a proper link, but I'm unable to post a raw link until I hit my 8th post. I will come back and fix this after I hit that 8th post, but until then it will be ghetto-bypass HTML.
DuctTapedGoat said:
www DOT filedropper DOT com FWSLASH sk4gx64drivers
This is the exact drivers I pulled off of my own machine, I ran into massive issues with those same driver packages, especially in getting the initial root to take with a few different utilities designed to grant sudo/su/root access, and these are the drivers I have running currently, just pulled off my own machine. I run Windows 7 x64, but as well, there should be no reason why these drivers wouldn't work on a x86 machine and/or OS.
NOTE : I apologize it's not a proper link, but I'm unable to post a raw link until I hit my 8th post. I will come back and fix this after I hit that 8th post, but until then it will be ghetto-bypass HTML.
Click to expand...
Click to collapse
Thank you, I tried unpacking them to a folder on C:\ went into Device Manager, right clicked on the Unknown Device, Update Driver Software..., Browse My Computer for Driver Software, Set the search to C:\, and still saying Unknown Device is the best driver software for it. No idea why it's doing this.
Proper Driver Update
What is going on is that Windows is seeing a more recent signature file attached to the SK4G drivers on your computer (I don't believe anything at all is wrong with your device) than the working ones there.
First, in Add/Remove Programs, uninstall the Samsung Kies and Samsung Driver pack you installed earlier. Now...
Go into on your PC:
://windows/system32
And locate the same file names, cut them all, and paste them in a temporary folder you create, preferably on the desktop or something similar. You may not find every file, and that's okay, just the ones you can find. Next, you will be wanting to paste the driver files from the package I uploaded. Now, turn off Automatic Updates, so it doesn't automatically install drivers upon connection. Reboot the computer, double check and make sure Automatic Upates are off when you log back on. Now, connect the device and see if it gives you the same results. By removing the old drivers which don't work, you'll be able to force it to the ones we know work, and you /should/ have success. As well - USB data debugging active and activating connection for data transfer via the notification pulldown menu would be the best way to do this initially.
Would I be looking in c:\windows\system32\drivers for the same file names as the ones you packed up?
Ok, so the only one I could find in the drivers folder was modem.sys. But it will not let me move/replace the one that's already in there. It's telling me access is denied, same thing when I try and set the permissions it will not let me. I am logged in as an Administrator, as well it says it when I log in as THE Administrator account. So yeah...
Cool - modem.sys is a stock one that is shared with the device, so that's fine.
With the other two programs uninstalled, the old drivers uninstalled, and forcing it into those by pasting them into //win/sys32/drivers you should be in business. Hmm. You can try UnlockRoot.com's device rooter - I know they have an auto driver detector in their program. As well, you can try SuperOneClick, but I don't remember if they do or no. What about going in from the Recovery menu and toggling USB? Anything wierd going on in the /mounts? What about ADB shell access from the Android SDK on Windows?
DuctTapedGoat said:
Cool - modem.sys is a stock one that is shared with the device, so that's fine.
With the other two programs uninstalled, the old drivers uninstalled, and forcing it into those by pasting them into //win/sys32/drivers you should be in business. Hmm. You can try UnlockRoot.com's device rooter - I know they have an auto driver detector in their program. As well, you can try SuperOneClick, but I don't remember if they do or no. What about going in from the Recovery menu and toggling USB? Anything wierd going on in the /mounts? What about ADB shell access from the Android SDK on Windows?
Click to expand...
Click to collapse
I tried plugging the phone in, still showing up as Unknown Device. Tried UnlockRoot.com's program, no change. Installing the Android SDK right now, as well as I tried deleting the INFCACHE.1 file, and no change with that either. Once I'm done installing the Android SDK I'll redelete the INFCACHE.1 file and restart and try the phone again.
I did go in and check the mounts in recovery and they were set to:
UNMOUNT CACHE
MOUNT DATA
UNMOUNT SDCARD
UNMOUNT SYSTEM
Thank you for your help so far.
UPDATE: So after installing the Android SDK, deleting the INFCACHE.1 file, restarting, and then plugging the phone in, comes up and says the USB Device is Not Recognized. Then goes to search the preconfigured driver folders, and fails to install the driver for Unknown Device. And ADB Devices shows no devices as well(didn't think it would, but yeah).
UPDATE: So after using my friends phone as a conduit to throw the Stock Odexed KJ2 w/ Root(http://forum.xda-developers.com/showthread.php?t=1328698) onto my SDCard and flashing that the phone seemed to go into a soft brick at pre-boot screen(where it says SAMSUNG T-Mobile blah blah blah). Mind you this would freeze before it was even able to get into recovery. So I took it into T-Mobile and they are doing a manufacturer warranty replacement. So hopefully this next phone will be able to connect to the computer and be read correctly.

No any PC recognizes my tablet

see if you can help me,for some time now no device recognize my tablet, did not give much importance and all that happened I do sd taking the tablet and connecting it to my s3 this if I catch him, but clearly not as comfortable.
I thought it would be a thing of windows 8, but I've tried on other computers with xp, win7 and nothing.
I do not remember if it stopped working when I put cyanogenmod10. I love cyanogen by fluent but I downloaded the latest official samsung already incorporates the attractively landscaped MULTI I find on a tablet.
I installed and uninstalled samsung kies but nothing.
and clear to not hold my tablet I can not flash by odin.
I'll see if I find any official version as I downloaded but it is for recovery mode.
the model is the tab2 10.1 gt p5100
Thank´s in advance
Have you installed the drivers properly for your tablet? It took me sometime to get my tab to register on the computer too.
Sent from my GT-P3113 using Tapatalk 2
If it was when you went to Cyanogen Mod then something you could check (haven't heard of it on these tablets, but it is a known issue on another device I own) is go into the settings menu, scroll down to "Storage" and click into it, now find the menu button (not sure where it is on these) and tap it, it should not give you an option for "USB computer connection", tap that and make sure its on MTP or Mass Storage (if that is an option, depends on device and ROM), on the unofficial CM builds for my other android device you can't connect it to the computer after flashing the ROM till you go in and pick a setting there.
Install drivers by installing samsung kies
Luigi2012SM64DS said:
Install drivers by installing samsung kies
Click to expand...
Click to collapse
Kies drivers have NOTHING to do with being able to connect it to the computer to transfer files, also there is absolutely no reason to ever install Kies as you can get the Samsung drivers easily enough and that is a much smaller download. http://forum.xda-developers.com/showthread.php?t=961956
daniel644 said:
Kies drivers have NOTHING to do with being able to connect it to the computer to transfer files, also there is absolutely no reason to ever install Kies as you can get the Samsung drivers easily enough and that is a much smaller download. http://forum.xda-developers.com/showthread.php?t=961956
Click to expand...
Click to collapse
That too. But it is easier to let Kies install it for you.
I was baffled by a similar experience.
The answer for me was to go to your settings in your device > storage settings > choose either MTP or Camera (check / tick a box)
Then the mac or pc should connect or recognise your device as long as you have the latest version of kies correctly installed.
:good:
install the drivers properly
or use another usb wire

[Solved] USB suddenly stopped working

I have a Nexus 5 that I have had about a month now and I had the USB on it working before about a week ago. I plugged it in today and neither my desktop or laptop could recognize it anymore. Both computers are running Windows 8.1.1 and the issues seems to be new as I can neither get USB storage or ADB to find it. The closest I can get it to working is to switch the USB mode to PTP and it reads that but I don't want to pull photos off. When I have it in MTP, it makes the sound of it plugging in and my phone shows it is plugged into a computer but Explorer shows nothing and it says it is working normally in device manager. I've tried everything from enabling and disabling debugging, restarted both my phone and computer tried reinstalling the drivers (both by the computer automatically finding them and manually installing them) but nothing seems to work. Is it possible that Windows Update could of broke the drivers since my computer installed updates yesterday? I also have Linux on my laptop and it appears to read fine with Linux.
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
OK thanks. I'll give it a try because it was showing up as ACER ADB Device under device manager
EDIT: I updated the drivers and used the USB composit drivers instead and it got MTP working again. When I set it to USB composit, it installed Google's ADB drivers and the Nexus 5's USB drivers so everything is working again. Thanks for your help
EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
I can´t manually update driver because of this:
when i update the acer adb it says the driver is up to date and everything is all same. what to do?
Thanks! Thought I was going to go crazy. Worked for me...
i set the driver to MTP as mentioned above and the phone started to show up on the explorer but now i couldnt copy any files from my laptop to the
phone. It displays like that and if clicked yes then the copy wouldnt happen.what is the problem.
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
wangdaning said:
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
Click to expand...
Click to collapse
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Big tree said:
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Click to expand...
Click to collapse
That msg comes when you're in PTP mode I think...Only certain formats are supported.
Check under storage, expansion menu and make sure you are set to the first option...not PTP.
Above guy mentioned to have phone in USB debugging mode when setting up drivers.
If the device is showing then you need to point to the drivers for it (download them from google). I reinstalled windows a few days ago and had the acer issue (device first shows up in device manager as nexus 5 then switches to acer), windows wants it to be an acer device. Stop windows and then install the correct drivers,
For me I had to click the auto install in windows tray and tell it to stop. After a few times it worked.
No I'm connecting in MTP mode. Ahh its gettn irritating.

[Q] Windows unable to detect Nexus 5, drivers working

Hi,
I just bought a Nexus 5 and I'm having unbearable trouble getting it connected with my PC. I have spent the last 3 or 4 hours on Google and xda forums searching for a solution but nothing has worked so far.
My situation is as follows:
I'm using a laptop running Windows 8.1, I have tried both the original USB cable that came in the package as well as an older one and all the ports on my laptop.
I checked device manager and saw that it was connecting with ACER adb interface drivers. Some people had had the same problem, so I uninstalled the drivers. After that I installed Universal Naked Driver 0.73 (disabled checking for signatures first), my PC could not identify the Google package as a driver. Nexus still didn't show up in explorer although device manager now showed that it was connecting with the proper driver.
I downloaded the Nexus Root Toolkit and did the step-by-step driver setup. Toolkit itself connected perfectly well with my phone and stated that the drivers were successfully installed but my phone still doesn't show up anywhere in explorer.
I've really run out of ideas and cannot find anything online that's related to my problem that I haven't already tried. If anyone could help me, I'd really greatly appreciate it
Thanks,
Alselius
Alselius said:
Hi,
I just bought a Nexus 5 and I'm having unbearable trouble getting it connected with my PC. I have spent the last 3 or 4 hours on Google and xda forums searching for a solution but nothing has worked so far.
My situation is as follows:
I'm using a laptop running Windows 8.1, I have tried both the original USB cable that came in the package as well as an older one and all the ports on my laptop.
I checked device manager and saw that it was connecting with ACER adb interface drivers. Some people had had the same problem, so I uninstalled the drivers. After that I installed Universal Naked Driver 0.73 (disabled checking for signatures first), my PC could not identify the Google package as a driver. Nexus still didn't show up in explorer although device manager now showed that it was connecting with the proper driver.
I downloaded the Nexus Root Toolkit and did the step-by-step driver setup. Toolkit itself connected perfectly well with my phone and stated that the drivers were successfully installed but my phone still doesn't show up anywhere in explorer.
I've really run out of ideas and cannot find anything online that's related to my problem that I haven't already tried. If anyone could help me, I'd really greatly appreciate it
Thanks,
Alselius
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Click to collapse
Have you tried screwing with MTP and (the other) mode? Also is USB debugging on?
tevil said:
Have you tried screwing with MTP and (the other) mode? Also is USB debugging on?
Click to expand...
Click to collapse
Yeah, tried all the possible combinations, MTP, PTP, debug on and off. Responded the same, showed up in device manager and made the connected device sound effect but no folder.

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