[Q] Windows unable to detect Nexus 5, drivers working - Nexus 5 Q&A, Help & Troubleshooting

Hi,
I just bought a Nexus 5 and I'm having unbearable trouble getting it connected with my PC. I have spent the last 3 or 4 hours on Google and xda forums searching for a solution but nothing has worked so far.
My situation is as follows:
I'm using a laptop running Windows 8.1, I have tried both the original USB cable that came in the package as well as an older one and all the ports on my laptop.
I checked device manager and saw that it was connecting with ACER adb interface drivers. Some people had had the same problem, so I uninstalled the drivers. After that I installed Universal Naked Driver 0.73 (disabled checking for signatures first), my PC could not identify the Google package as a driver. Nexus still didn't show up in explorer although device manager now showed that it was connecting with the proper driver.
I downloaded the Nexus Root Toolkit and did the step-by-step driver setup. Toolkit itself connected perfectly well with my phone and stated that the drivers were successfully installed but my phone still doesn't show up anywhere in explorer.
I've really run out of ideas and cannot find anything online that's related to my problem that I haven't already tried. If anyone could help me, I'd really greatly appreciate it
Thanks,
Alselius

Alselius said:
Hi,
I just bought a Nexus 5 and I'm having unbearable trouble getting it connected with my PC. I have spent the last 3 or 4 hours on Google and xda forums searching for a solution but nothing has worked so far.
My situation is as follows:
I'm using a laptop running Windows 8.1, I have tried both the original USB cable that came in the package as well as an older one and all the ports on my laptop.
I checked device manager and saw that it was connecting with ACER adb interface drivers. Some people had had the same problem, so I uninstalled the drivers. After that I installed Universal Naked Driver 0.73 (disabled checking for signatures first), my PC could not identify the Google package as a driver. Nexus still didn't show up in explorer although device manager now showed that it was connecting with the proper driver.
I downloaded the Nexus Root Toolkit and did the step-by-step driver setup. Toolkit itself connected perfectly well with my phone and stated that the drivers were successfully installed but my phone still doesn't show up anywhere in explorer.
I've really run out of ideas and cannot find anything online that's related to my problem that I haven't already tried. If anyone could help me, I'd really greatly appreciate it
Thanks,
Alselius
Click to expand...
Click to collapse
Have you tried screwing with MTP and (the other) mode? Also is USB debugging on?

tevil said:
Have you tried screwing with MTP and (the other) mode? Also is USB debugging on?
Click to expand...
Click to collapse
Yeah, tried all the possible combinations, MTP, PTP, debug on and off. Responded the same, showed up in device manager and made the connected device sound effect but no folder.

Related

Any official fix for MTP driver installation failed?

I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
I don't have any issues with mine
Sent from my SCH-I535 using Xparent Blue Tapatalk 2
thats nice but it doesnt exactly do anything for my problem
Joey22688 said:
thats nice but it doesnt exactly do anything for my problem
Click to expand...
Click to collapse
Did you try a factory reset?
Sent from my SCH-I535 using xda app-developers app
This happened to me too but I was running a CM10 ROM. What are you running and have you tried a different ROM?
Unfortunately, I cannot remember exactly what I did but I recall allowing Windows (I'm on W7) to find the drivers and install for me.
I'm not having any issues either, I'm using both 32/64 versions of Win 7...
These are the drivers I'm using:
http://downloadcenter.samsung.com/content/SW/201206/20120620051748445/Verizon_Wireless_I535_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
Hope this helps..
I think I found the problem (its not the phone)
its the drivers that samsung issued
I plugged the phone on my win 7 64 bit desktop (not installing any drivers beforehand) and I got a few failed messages for drivers but I was able to access the file system fine
I then installed the driver pack posted and above then got the mtp driver installation failed message and was unable to access the file system
uninstalled the driver pack and connected the phone back up and I can access the file system (with some other drivers failing to install, I think relating to usb modem stuff ect...)
so until samsung fixes the driver problem I will have to deal with a few driver installation failed message every time I hook up the phone, but at least I can access the file system
im running the phone on the stock ics btw, didnt install cm10 or anything like that, the phone is rooted though but I rooted it after I found out about the mtp driver problem so it shouldnt mean anything
I have the same problem on Windows 7 32 bit. I rooted my phone and installed samba as a temporary fix.
Plus I just bought an external 32 GB SD card and I plan on using that as my workaround and just transfering files between the two.
Sent from my SCH-I535 using Tapatalk 2
Problem for me was the root.
Could you humor me and try this:
- go into the superuser app
- Select the 'temp unroot' checkbox from the first screen.
- unplug then replug the USB cable on your phone. The drivers should install on the first try this time (they did for me) and Kies should work too.
The problem seems to be that SuperUser exploits the USB Debug internally so, even though USB Debug is unchecked, it is still detected as checked by the connection and fails the install of the driver.
Solution #2 is the amazing script that transforms your MTP connection into a UMS one (look in this thread http://forum.xda-developers.com/showthread.php?t=1785243 and thank open1your1eyes0 ). Once in UMS, you don't need the MTP driver to see your device so that's another approach.
Good luck
I bought Samsung Galaxy S3 2 weeks ago. Windows installed the drivers for it when first connected to my Windows 7 64 bit PC. It came up in the list of Devices on the Explorer. I installed "Kies_2.5.0.12094_28_8" which installed USB driver on top of the Windows driver. At the end of the installation, it gave "failure to install Samsung MTP driver".
Saw a thread on other forum where it was suggested to remove the driver from System Driver window under Control Tab/System and reboot. To be cautious, uninstalled Kies. Rebooted PC. Windows installed the driver. As soon as Kies was installed the whole issue unfolded again.
Looks like ALL Kies versions (including previous version of Kies_v2.3.3.12085_7_5) have incompatible and wrong driver which is resulting in this unresolvable situation.
I removed the MTP driver (control panel/system/device manager - MTP driver has ? mark - this is the one). Then removed the phone and rebooted PC. After reboot, connected the phone back. Windows detected the device and automatically installed the driver. The device is listed in Explorer and is fully accessible. Started Kies. It showed the device as GT-I9300. It took a while and connected to the phone. All functions became useable. Sync'ed the contacts etc.
Day2. Booted the PC. Device is still shown in Explorer. Kies shows GT-I9300 and then displays "Connecting Device" - IT FAILS TO CONNECT and on pressing "Trouble shooting" button, it re-installs its own drivers and fails to install MTP driver AGAIN" - the Kies software SUCKS
Solved! For real!
For some reason, any of those options helped me to make it work:
- Reinstall Windows Media Player
- Remove registry key
- Clean up old usb drivers
- re-install 100 times drivers from Verizon, Samsung. Even old versions.
- Install from Windows Update. I tried to do that 1000 times. Gosh!
- enable UMT access (mass storage) on the phone.
The only thing that worked was, for some reason , getting the drivers from a random computer that was the only computer that worked.
Windows 7 x64
Attached the files. Go to the devices manager and update the drivers.
Israel Leite
How I solved it
Joey22688 said:
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
Click to expand...
Click to collapse
1. Un-install Samsung Kies and USB drivers
2. Then install the Install Samsung Usb driver for mobile phones version 1.4.6.0
3. with phone un-pluged from the usbcable Go into settings/Developer Options un-check Stay Awake un-check USB debugging un-check Allow mock locations Now hit the HOME button then plug in the USB cable and your are set..
This worked perfectly painless for me :laugh:
Solution x Win XP
This solution worked for me.
Install microsoft patch for usb and reinstall MTP driver
see:
http://forum.xda-developers.com/showthread.php?t=1150211
Hope this helps

[Q] Fail to see my Nexus 5 on Win7

Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse
Delete the device in device manager and then let it find it again.
Sent from my Nexus 5 using XDA Free mobile app
Thanks
If you mean to uninstall it, then I did it couple of times, and now again when the device was disconnected. Then I reconnected the device to the USB port, and scanned the deice manager for changes.
I got the same result - see attachement.
Delete then reboot both devices. Connect phone again. If same, delete device and reboot phone whilst still connected
If that fails, delete and use "universal naked driver"
Sent from my Nexus 5 using Tapatalk
dushkin said:
If you mean to uninstall it, then I did it couple of times, and now again when the device was disconnected. Then I reconnected the device to the USB port, and scanned the deice manager for changes.
I got the same result - see attachement.
Click to expand...
Click to collapse
Never seen that before. Your drivers obviously aren't set up right. Google 15 second adb drivers xda and use that to install the drivers. It'll also set up adb/fastboot which you may or may not need. It gives you the option
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Never seen that before. Your drivers obviously aren't set up right. Google 15 second adb drivers xda and use that to install the drivers. It'll also set up adb/fastboot which you may or may not need. It gives you the option
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
No need google.. Section 1b of the resources thread in my signature
Sent from my Nexus 5 using Tapatalk
Are you trying to use ADB mode? If so, and it's not recognizing the device, try using ADB Driver Installer. It worked for me.
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse
I had a similar issue. In order to get my Windows 7 laptop to recognize my N5, I first turned off USB Degugging then connected my N5 to the laptop. Then it showed up.
Sent from my SPH-L720
optimummind said:
I had a similar issue. In order to get my Windows 7 laptop to recognize my N5, I first turned off USB Degugging then connected my N5 to the laptop. Then it showed up.
Sent from my SPH-L720
Click to expand...
Click to collapse
It's supposed to work fine even with it on, at least it did when I had it on. Tested on Win 7, 8, 8.1 and 8.1U1 lol. I never had any issues with USB ever.
Or use Linux, it'll work right away..
It's not set to Camera (PTP) instead of Media Device (MTP) ?
Case Status
Guys.
Thank you all for your kind help.
I tried at least most of your advises - but there were no joy...
I think that the best I should do now is somehow clean up my system from old drivers and related installations.
So, taking aside the option of reinstalling windows, can you share with me some procedures that will enable me to get rid of all old drivers and files and to reach a state of a clean system, so I can then start reinstalling the drivers again?
Thanks a lot!
Well... here is the solution!!!!
https://www.topnotchtablets.com/FixUSBproblems
dushkin said:
Guys.
Thank you all for your kind help.
I tried at least most of your advises - but there were no joy...
I think that the best I should do now is somehow clean up my system from old drivers and related installations.
So, taking aside the option of reinstalling windows, can you share with me some procedures that will enable me to get rid of all old drivers and files and to reach a state of a clean system, so I can then start reinstalling the drivers again?
Thanks a lot!
Click to expand...
Click to collapse
I have similar problems, and as many times as ive tried to uninstall and reinstall i cannot access it from my 1 laptop. However, another laptop connects fine to it- even though i used the same drivers on both laptops. thats the only way i was able to get it to work for me.
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse

Can't see Nexus 5 folder - Windows 8

Hi, I've been trying to connect my rooted Nexus 5 to my laptop for a few hours now with no luck. It works for my desktop but it doesn't for my work laptop. Both machines recognize it as Google ADB interface in device manager but I can't see the folder on my laptop. I tried with and without USB debugging, MTP/PTP and I also installed SDK tools but none of them worked. When I try to uninstall the drivers, so I can reinstall them, it does the uninstall, I plug in the usb again and the device is there like the drivers were never uninstalled. I've attached a screenshot with the driver and the date. Any thoughts on what's causing the issue?
geolykos said:
Hi, I've been trying to connect my rooted Nexus 5 to my laptop for a few hours now with no luck. It works for my desktop but it doesn't for my work laptop. Both machines recognize it as Google ADB interface in device manager but I can't see the folder on my laptop. I tried with and without USB debugging, MTP/PTP and I also installed SDK tools but none of them worked. When I try to uninstall the drivers, so I can reinstall them, it does the uninstall, I plug in the usb again and the device is there like the drivers were never uninstalled. I've attached a screenshot with the driver and the date. Any thoughts on what's causing the issue?
Click to expand...
Click to collapse
Uninstall all drivers for android devices (and make sure you choose the option to remove the files), reboot then plug it in, what does it do? Try the universal drivers?
Also try turning off USB debugging if you have it on.
If you look through the first link in my signature there's a thread on troubleshooting driver issues
Lethargy said:
Uninstall all drivers for android devices (and make sure you choose the option to remove the files), reboot then plug it in, what does it do? Try the universal drivers?
Also try turning off USB debugging if you have it on.
If you look through the first link in my signature there's a thread on troubleshooting driver issues
Click to expand...
Click to collapse
I've checked that guide already as it is first to pop on google search. I uninstalled and removed software as you said and it installed Android ABD Interface drivers now. Which I imagine are the same but not device specific. Still not response from my phone though. I can see it under Devices and Printers as well but no folder pops. It works on Windows 7 at home and I tried it on a machine with Windows XP as well and it works fine.
geolykos said:
I've checked that guide already as it is first to pop on google search. I uninstalled and removed software as you said and it installed Android ABD Interface drivers now. Which I imagine are the same but not device specific. Still not response from my phone though. I can see it under Devices and Printers as well but no folder pops. It works on Windows 7 at home and I tried it on a machine with Windows XP as well and it works fine.
Click to expand...
Click to collapse
Not sure then. Try this: http://forum.xda-developers.com/showpost.php?p=47165389&postcount=3
If not then try asking in the driver thread.
Enable USB debugging mode if its not on. I usually turn on and off and then connect it to your PC.
badboy47 said:
Enable USB debugging mode if its not on. I usually turn on and off and then connect it to your PC.
Click to expand...
Click to collapse
OP wants to connect in MTP, not for adb I think lol. No need to turn it on, and on some devices I've had in the past it won't show up if you have it on :/

[Q] Can no longer see Verizon Note 3 in Windows Explorer?

I can no longer see my Verizon Note 3 phone when in Windows Explorer when connected via USB. The only related change that I can think of is the installation of ADB related files/programs on my PC so I could modify Amazon Fire Stick (which I successfully did). I "believe" i have the right drivers installed, tried MTP and 3.0 connection and can see Samsung Android Device in Device Manager. I tried to uninstall that driver and reconnect but still nothing.
Can anyone help?
grimloktt said:
I can no longer see my Verizon Note 3 phone when in Windows Explorer when connected via USB. The only related change that I can think of is the installation of ADB related files/programs on my PC so I could modify Amazon Fire Stick (which I successfully did). I "believe" i have the right drivers installed, tried MTP and 3.0 connection and can see Samsung Android Device in Device Manager. I tried to uninstall that driver and reconnect but still nothing.
Can anyone help?
Click to expand...
Click to collapse
You might have better results asking in your specific device help forum.
http://forum.xda-developers.com/verizon-galaxy-note-3/help
I wonder if there's a problem because my phone's storage is full...

OnePlusOne not recognized by ADB/in Android Debugging mode after update to YOG4PAS3JL

Hi,
I have a very serious problem with my OnePlusOne (64GB) after updating to version YOG4PAS3JL. Since the update, ADB no longer recognizes my phone.
It doesn't depend on the computer I'm using, I have tried to use my phone on 3 different computers (Windows) that I use on a regular basis and none shows my phone with the command adb devices.
Connecting via MTP is no problem, but when I enable Android debugging with USB, my phone will not show up in Windows Explorer.
I have also attached a Samsung Galaxy Note 4 and a HTC phone, both are recognized by ADB.
If I change the mode to MTP, it will show up as portable device called A0001 in the windows device manager. If I switch to Android Debugging, it will simply disappear and not show up
as "other device" or usb device without driver. So I can't even reinstall Android ADB Interface, it also doesn't show up in the Device Manager any longer. If I try to install a driver for my OnePlus One when it is in MTP mode, it will also only allow me to install MTP drivers (no possibility to install the previously so fine working Samsung USB drivers).
I have literally tried every solution out there I have found, from unplugging and restarting my phone, using different USB ports, using different USB cables, reinstalling Samsung USB drivers (didn't help as phone did not show up as unrecognizes device any longer), uninstalling Google USB driver, adding OnePlusOne to the .inf usb driver file myself (which mostly resulted in an "no compatible driver was found in this folder"-error), installing fastboot (didn't change anything), universal adb driver setup, pdanet, using USDBDeview, removing drivers with the bacon root toolkit to removing mtp files from the inf folder of windows to prevent MTP driver installation, but nothing worked
I would prefer to go back to the version before YOG4PAS3JL, where ADB worked fine or install a different ROM, but I have seen that every guide states that you need to have ADB to install a new ROM. As my phone is not rooted and I can no longer use ADB with my phone, I'm basically pretty stuck and don't know what to do I'm pretty desperate after two days of trying to solve this problem without success and would be so thankful for any suggestion what I could do.
Same situation...let me know if you find any solution.
Same situation here. Anf I guess this might have a link with my lack of internet connection while tethering.
Did any of you tried the USB or wifi tether? Does it work?
Sent from my A0001 using XDA Free mobile app

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