For the life of me I cannot get my Desktop - Gigabyte Mobo (Windows 7 pro 64 bit SP1 with all windows updates) to install the mtp driver for my Galaxy S III (VZW). So far I have tried installing and uninstalling, rebooting, installing drivers both from Samsung website as well as through Kies. The error code I get for the Samsung Mobile MTP Device is
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
(looking at device manager)
As a sidenote, I tried installing Universal_Naked_Driver_0.7 from this forum and while it does install without error the phone still doesn't show up in any way on the computer (I.E. My computer/as a storage device).
What is strange is that using the Samsung driver that I tried first (on the desktop) I was able to get the phone to install and work perfectly on my Windows 7 64 bit sp1 home premium (Dell laptop).
Any thoughts or suggestions as not even Samsung chat was able to remedy the issue.
*I am new to the forum but I did my best to (beforehand) search for solutions (which I have yet to find).
I couldn't get the MTP drivers to load on XP, due to the well known problems there. I got the built-in Windows drivers to work, and it seems to be working relatively well. I will be testing a longer upload to my wife's phone later today, but for the few songs I tried on my SGS3, it's working well.
I posted my hack here: http://forum.xda-developers.com/showthread.php?t=1851547
Related
Anyone know why I get the message on my windows 7 64 bit based PC that windows failed to install android driver because the manufacturer no longer support it.
Why are the drivers no longer supported even with Samsung kies installed I cannot run certain Java apps that allow me to remote my phone via PC because the android driver isn't installed and I have tried everything but cannot get a hold of the driver. I had it working once but all I got was the picture of the phone on the PC screen yet I couldn't even unlock it??
Sent from my rooted GT-I9100 using xda premium
Try to go to device manager and update the device there.
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
I don't have any issues with mine
Sent from my SCH-I535 using Xparent Blue Tapatalk 2
thats nice but it doesnt exactly do anything for my problem
Joey22688 said:
thats nice but it doesnt exactly do anything for my problem
Click to expand...
Click to collapse
Did you try a factory reset?
Sent from my SCH-I535 using xda app-developers app
This happened to me too but I was running a CM10 ROM. What are you running and have you tried a different ROM?
Unfortunately, I cannot remember exactly what I did but I recall allowing Windows (I'm on W7) to find the drivers and install for me.
I'm not having any issues either, I'm using both 32/64 versions of Win 7...
These are the drivers I'm using:
http://downloadcenter.samsung.com/content/SW/201206/20120620051748445/Verizon_Wireless_I535_GSIII_Samsung_USB_Driver_v1_4_6_0.exe
Hope this helps..
I think I found the problem (its not the phone)
its the drivers that samsung issued
I plugged the phone on my win 7 64 bit desktop (not installing any drivers beforehand) and I got a few failed messages for drivers but I was able to access the file system fine
I then installed the driver pack posted and above then got the mtp driver installation failed message and was unable to access the file system
uninstalled the driver pack and connected the phone back up and I can access the file system (with some other drivers failing to install, I think relating to usb modem stuff ect...)
so until samsung fixes the driver problem I will have to deal with a few driver installation failed message every time I hook up the phone, but at least I can access the file system
im running the phone on the stock ics btw, didnt install cm10 or anything like that, the phone is rooted though but I rooted it after I found out about the mtp driver problem so it shouldnt mean anything
I have the same problem on Windows 7 32 bit. I rooted my phone and installed samba as a temporary fix.
Plus I just bought an external 32 GB SD card and I plan on using that as my workaround and just transfering files between the two.
Sent from my SCH-I535 using Tapatalk 2
Problem for me was the root.
Could you humor me and try this:
- go into the superuser app
- Select the 'temp unroot' checkbox from the first screen.
- unplug then replug the USB cable on your phone. The drivers should install on the first try this time (they did for me) and Kies should work too.
The problem seems to be that SuperUser exploits the USB Debug internally so, even though USB Debug is unchecked, it is still detected as checked by the connection and fails the install of the driver.
Solution #2 is the amazing script that transforms your MTP connection into a UMS one (look in this thread http://forum.xda-developers.com/showthread.php?t=1785243 and thank open1your1eyes0 ). Once in UMS, you don't need the MTP driver to see your device so that's another approach.
Good luck
I bought Samsung Galaxy S3 2 weeks ago. Windows installed the drivers for it when first connected to my Windows 7 64 bit PC. It came up in the list of Devices on the Explorer. I installed "Kies_2.5.0.12094_28_8" which installed USB driver on top of the Windows driver. At the end of the installation, it gave "failure to install Samsung MTP driver".
Saw a thread on other forum where it was suggested to remove the driver from System Driver window under Control Tab/System and reboot. To be cautious, uninstalled Kies. Rebooted PC. Windows installed the driver. As soon as Kies was installed the whole issue unfolded again.
Looks like ALL Kies versions (including previous version of Kies_v2.3.3.12085_7_5) have incompatible and wrong driver which is resulting in this unresolvable situation.
I removed the MTP driver (control panel/system/device manager - MTP driver has ? mark - this is the one). Then removed the phone and rebooted PC. After reboot, connected the phone back. Windows detected the device and automatically installed the driver. The device is listed in Explorer and is fully accessible. Started Kies. It showed the device as GT-I9300. It took a while and connected to the phone. All functions became useable. Sync'ed the contacts etc.
Day2. Booted the PC. Device is still shown in Explorer. Kies shows GT-I9300 and then displays "Connecting Device" - IT FAILS TO CONNECT and on pressing "Trouble shooting" button, it re-installs its own drivers and fails to install MTP driver AGAIN" - the Kies software SUCKS
Solved! For real!
For some reason, any of those options helped me to make it work:
- Reinstall Windows Media Player
- Remove registry key
- Clean up old usb drivers
- re-install 100 times drivers from Verizon, Samsung. Even old versions.
- Install from Windows Update. I tried to do that 1000 times. Gosh!
- enable UMT access (mass storage) on the phone.
The only thing that worked was, for some reason , getting the drivers from a random computer that was the only computer that worked.
Windows 7 x64
Attached the files. Go to the devices manager and update the drivers.
Israel Leite
How I solved it
Joey22688 said:
I just got a S3 yesterday but was greeted with the dreaded MTP driver installation failed message on win 7 (32 bit)
I installed the regular verizon s3 drivers from samsung's site, did the same thing, uninstalled and tried Kies and let it install the drivers, same problem
tried a different usb port, same thing
restarted the comp and computer, still no go
im getting frustrated now
it seems samsung has known about this issue for over a month now but still hasnt been able to fix it
my a500 and galaxy nexus work fine with MTP so not sure why this would mess up
ive looked at other threads but there was no clear solution on how to fix it
Click to expand...
Click to collapse
1. Un-install Samsung Kies and USB drivers
2. Then install the Install Samsung Usb driver for mobile phones version 1.4.6.0
3. with phone un-pluged from the usbcable Go into settings/Developer Options un-check Stay Awake un-check USB debugging un-check Allow mock locations Now hit the HOME button then plug in the USB cable and your are set..
This worked perfectly painless for me :laugh:
Solution x Win XP
This solution worked for me.
Install microsoft patch for usb and reinstall MTP driver
see:
http://forum.xda-developers.com/showthread.php?t=1150211
Hope this helps
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
do you have a download manager?
It's possibly the download didn't complete properly or is corrupt in some way. I would download again using a download manager (downthemall) is a popular firefox add-on
Failing that try obtaining the installer from a different site, and/or possibly try a different version
Edit: windows XP x64 is a pretty bad version of windows to be on (its not really 64bit) I would suggest upgrading your operating system at some stage
gfunkzero said:
do you have a download manager?
It's possibly the download didn't complete properly or is corrupt in some way. I would download again using a download manager (downthemall) is a popular firefox add-on
Failing that try obtaining the installer from a different site, and/or possibly try a different version
Edit: windows XP x64 is a pretty bad version of windows to be on (its not really 64bit) I would suggest upgrading your operating system at some stage
Click to expand...
Click to collapse
I just installed downthemall and downloaded Kies again, but the same thing happened. The installer won't open.
I've already tried downloading the installer from a different site but the same thing happened.
I have no idea what's the issue here.
Yeah I was planning to update it to windows 7 but I don't know when, I don't like much the way it looks
There are a lot of program compatibility issues with windows xp 64, I would say install on any other machine and it will work
just because its 63 1/2 bit doesnt mean you needs another computer, as i have win xp (almost) (64BiT) as well and ,win 7 on my laptop and regular win xp 32.5 bit and none WORK WITH KIES! ITS SAMSUNG JUST FACE THE TRUTH AND DONT WASTE YOUR MONEY ON A NEW OS JUST TO BE VERY VERY DISAPPOINTED, if their are any compatibility issues they are due to programs not being "MADE" compatible with it. besides i would rather be the one compatible with my computer then my apps
gfunkzero said:
There are a lot of program compatibility issues with windows xp 64, I would say install on any other machine and it will work
Click to expand...
Click to collapse
I also have the same problem. Windows 7, x64.
Has anyone found a solution?
Sorry for bringing this thread back to life, but I have a similar problem with KIES, only mine says that my pc is not connected to the internet!!!! OF course it doesn't take into account that I'm posting this as we speak.... Of all the problems an installation could face, internet connection is the one that messes with it?!
Does anyone have a solution?
i tried some months ago to install kies drivers and in my win7 64bit i don't have any problems
but i tried kies programs only first time, then i deleted it.
some days ago i get cyanogenmod to delete jellymod that have a lot of problems, also via usb ( i can't get files to my computer that appear a pop up of windows that says my devices is going off... too strange
anyway i nned to try now with cyano, if i have the same pop up, i guess is a usb cable, or another problem that i need to find and resolve...
Maika7 said:
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
Click to expand...
Click to collapse
try to run the program in capability mode start menu, programs right click and run capability mode
Hey, and you checked the kies is compatible with windows xp 64 bit? With Windows 7 is definitely the xp but it is better to check.
Maika7 said:
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
Click to expand...
Click to collapse
I know that is a old post but for information, you could found drivers for xp 64 here without install kies ...
1. Download this files : .h.t.t.p.://drivers.softpedia.com/dyn-postdownload.php/09b2d4250aff0de1122d5694682c3b08/550736e3/179b5/4/1
2. Unzip it on destop for exemple.
3. run "Setup.exe" in the forlder "USB drivers"
4. enjoys, it works for me with a samsung S5830 ..
Solved: Hopefully this helps someone else. I uninstalled all LG drivers from my PC. Then I connected my phone in via usb and checked my device drivers and updated them. However, rather than letting Windows find the best MTP drivers I chose to browse my computer and picked from a list on my PC. I selected the Linux drivers and everything works perfectly now,
I have a P509 running WC’s AOKP Milestone #6 but I did something stupid…while cleaning up files and programs I uninstalled my LG usb driver for my P509 and now I can’t get the PC to recognize the phone. I run W7 64 bit and it just won’t connect - not even from recovery. On another XP PC it connects no problem (it has LG driver 4.9.4 installed although I don’t recall installing it) and my laptop running W7 64 bit connects no problem either (it has LG driver 3.6 installed, but again I don’t recall installing it on the laptop either). Installing 4.9.4 or 3.6 on my problem PC doesn’t help. I keep getting an error that “MTP… whatever” failed. It’s driving me nuts. I can use the other computers if I need to but the problem PC is my main unit and more convenient to use for all my needs. Also, the phone is recognized by my work PC which has no LG drivers installed at all, nor could I if I wanted to as I don't have admin rights.
Any suggestions for my W7 PC?
Thanks,
I need to update the Bauhn Sphere AHD5-114 from V1.2 to V1.3 as this is a fix to repartition the device (only allows 1GB for apps, has 32GB storage).
Instructions to update, including driver files are here: https://onedrive.live.com/?cid=a25f...06&ithint=folder,zip&authkey=!ANnJGmqdleVuyX0
The Problem: The phone won't connect to the PC when the phone is off. It connects fine when on. I have tried 3 different computers and about 10 different charging cables, all using the drivers included in the folder.
It connects for 2 seconds then disconnects, windows tries to find a driver but comes up with 'device unplugged'.
Need to either fix connectivity issue or find another way to install the update (this method is with SP Flash Tool).
Note: phone is unrooted (tried Framaroot, SRSroot and Towelroot). Also I'm sure there's a fix somewhere but I've looked for hours, maybe using the wrong keywords but all I've found is connectivity issues with the phone on. All PCs have windows 7.
bump
Created this account to thank you for the files! A friend of mine has the 1GB limit issue, and I want to try their official fix first, before going to unofficial means. I'll try it and let you know what happens.
Not sure where you got with this. Initially I tried the upgrade on a Windows 7 laptop and ran into the same problem you did. The phone wouldn't stay connected. I noticed the instructions "highly recommended" doing the installation on a 32-bit Win XP machine. I gave it a try on a 32-bit WinXP machine and had the same issue. I left the software running, phone plugged in, then unplugged the computer-end of the cable and plugged it into a different USB port. It needed driver software installed, again, so I pointed it to where I'd unzipped the driver, it installed the driver (for the second time) and then the upgrade worked.
The phone is *far* more usable now, it seems that just about all the 32gb is available for app installation. This is how the phone should've been configured out-of-the-box, imo.
Thanks for making the installation software available for download. I couldn't get it from the bauhn site.