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Hey All, Trying to help a coworker of mine. She dropped her phone the other day, and her screen now looks like this.
(PIC is in attachment)
Would something like this be the result of a damaged screen, or a contact that came loose in the phone. And would you even bother fixing this?
Thanks!
If the Device is Un-Rooted, and she has T.E.P. I would suggest taking it in to Sprint. It's the easiest way. That does look like a Hardware issue. It could be any of several things. I suppose you've already tried a Reboot ? If that didn't resolve it, and it's Un-Rooted take it into Sprint.
Sadly, no TEP.
Yeah, it's been rebooted many times. I took it apart even, to make sure all the connections looked good. Still got this issue.
You could try and find a cheap screen for it (amazon) and replace it
sent from a nuclear explosion
swolltitan said:
Sadly, no TEP.
Yeah, it's been rebooted many times. I took it apart even, to make sure all the connections looked good. Still got this issue.
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UGH . No T.E.P is not what you wanna hear. Unless your willing to take it all the way apart and replace the Digitizer assembly. The reason I say assembly, and not just the Screen is because of the way the sceen appears to be acting. It will be a safer bet to replace it as an assembly instead of just the LCD Screen. It will also be slightly easier. It is not an entirely difficult job. You just have to be very, very careful, and take your time. Wear latex Rubber Gloves, and work in as clean an environment as you can get. I like to work late at night when no one is awake. If you do decide to do it there are Videos I can link you to, or you can Google them. Your other option is to take it to a Cell Phone repair shop. Usually for a reputable place your looking at between $60 - $100 for a LCD / Digitizer replacement.
I've been a member for quite a while, but don't think I've ever posted so please take it easy on me . I bought my husband a MyTouch 4g Slide and liked it, so I bought myself one (both used from Ebay). With my husbands, we had the black screen occasionally. I did some research and with a quick fix of the cover blocking something and switching it around - :victory:**** all set.
Mine (still running original software was running fine. Well, my youngest of 5 kids was apparently playing a game and got frustrated because it kept freezing or something and hit or banged the screen from what he told me -----
Anyway, when he gave me the phone it was this kind of white/reddish fuzzy looking color. I turned it off and tried to reboot. (yes, I've pulled the battery) and aside from the tiny little red light (LED) or the small green one in the same corner OCCASIONALLY coming on and an occasional vibration at that time - NOTHING, NADA, ZILCH....
On the good side, I didn't totally lose it and start screeming at him .... on the bad side, I have a phone I just bought (and like) and can't use it. I know that it might be a just toss and rebuy, but before I do, is there something we can replace (digitalizer/screen/etc)??
You guys up here are amazing and it's the first place I think to come for any of the phones we've had (HTC, MyTouch, SideKick) and I'm so thankful for the site. I figured if I was going to get right to the point and get a straight up answer, without getting scammed, this is the place.... sooooo, anything is better than nothing! Thanks!
Hello. Sounds to me like the LCD screen blew out. They blow out easily from being banged around pretty hard, especially on this particular phone. If the light turns on, then the phone is still alive. If it vibrates as well, then it's definitely still good, as the system is obviously still running. You should try replacing the LCD screen. If you've never done this type of thing, then I'll tell you this... it won't be very easy at all. HTC put so much damn adhesive all over this phone, it's ridiculous. They even glued the LCD to the digitizer, & really tight too.
If you try to do it yourself, or have someone do it for you, be very careful. You can get screens for cheap on ebay, but it may be troublesome to get it done. It's also hard to put them together while preventing dust from getting in there as well. Lint-free micro fiber rags, & maybe a hand air pump, will be very helpful to have around. You can see disassembly videos & tutorials online, like from repairsuniverse.
3ndymion218 said:
Hello. Sounds to me like the LCD screen blew out. They blow out easily from being banged around pretty hard, especially on this particular phone. If the light turns on, then the phone is still alive. If it vibrates as well, then it's definitely still good, as the system is obviously still running. You should try replacing the LCD screen. If you've never done this type of thing, then I'll tell you this... it won't be very easy at all. HTC put so much damn adhesive all over this phone, it's ridiculous. They even glued the LCD to the digitizer, & really tight too.
If you try to do it yourself, or have someone do it for you, be very careful. You can get screens for cheap on ebay, but it may be troublesome to get it done. It's also hard to put them together while preventing dust from getting in there as well. Lint-free micro fiber rags, & maybe a hand air pump, will be very helpful to have around. You can see disassembly videos & tutorials online, like from repairsuniverse.
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Thanks so much!! My husband and son "TINKER" with things like this....mostly bigger stuff like cars and all ... LOL... but lately a little bit with our laptops/psp type stuff. However, if I could find someone who does this a lot and it wasn't too expensive, that would probably be easier, especially with all the kids around here . Any idea where I could search for a reputable person (ebay, etc???). Also, when you say LCD, that would be like the ones I've seen on ebay that say LCD with digitalizer....right?? I really appreciate the info. I was hoping it might be something like that, something at least "possible". You rock. I'll let you know how it turns out.
it is a pain! and yeah it does sound like the lcd needs to be changed out, careful now because there are multiple lcds that htc used and they arent compatible, i would suggest opening it up first and then seeing which one to order
HERE IS SOME INSIGHT if you look to the third page or so you can see my experience with this phone. if you have someone who likes to tinker give them the project, as much of a pain as it is... its not too bad still i will suggest having them do a little research first though
good luck!
chixwithkidz5 said:
Thanks so much!! My husband and son "TINKER" with things like this....mostly bigger stuff like cars and all ... LOL... but lately a little bit with our laptops/psp type stuff. However, if I could find someone who does this a lot and it wasn't too expensive, that would probably be easier, especially with all the kids around here . Any idea where I could search for a reputable person (ebay, etc???). Also, when you say LCD, that would be like the ones I've seen on ebay that say LCD with digitalizer....right?? I really appreciate the info. I was hoping it might be something like that, something at least "possible". You rock. I'll let you know how it turns out.
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To have someone do it, I think it'd probably be best to search locally for a repair shop. If you live anywhere near a big city, they probably have some cell phone repair shops around that would be able to do it for you. Even check craigslist.
As for the screen itself, there are 2 parts. There is the LCD screen, or the actual TV screen itself, & there is a sheet of glass placed on top of it. That sheet of glass is called the digitizer. It is what senses your touch. The manufacturers seems to love gluing them together nowadays. Not like the myTouch 3G Slide which was not glued together & was so easy to take apart & deal with. But yeah, the LCD is the actual TV screen. That's what you likely need to change.
Hello, it's been a while since i posted here, the last time i managed to figure out the stuff i needed by my own but i hope i'm more lucky this time as i cant really find anything about this topic either here or anywhere else.
I'm needing a new phone as the old/current one is broken and i dont want to spend more than for buying a new one to repair it.
The few phones that i like, within my specs and price range, have the fingerprint sensor, now, i know everyone gets super excited about that because nobody can touch their phone(i'm still wondering how people can have so important stuff to hide to need a fingerprint sensor lol), yet i seriously dislike them and dont really want it on my phone.
Before someone says i can "disable it" from setup, i know that, but disabling it from menu is equal to put a curtain infront of a window while someone is burning your car. You wont see him doing it, but that wont stop the car from burning down to dust.
Clarified this, i'd like to know if anyone ever tried unplugging a fingerprint sensor on their phone, and if it did work or not.
My main doubt is if the sensor itself is used as a resistance, impedance or a simple any form of current/power delivery system, thus being a fundamental component to close the circuit.
Please answer only if you really know what are you talking about. Thanks a lot everyone for at least bothering to read my odd question.
ps: the phone i'm currently looking at is the Honor 7 lite, aka the "poor" brother of the Huawei GT3. I know they also made the Honor 5c, which already comes without sensor, but i cant find it for sale anywhere(other than the other side of the world, with prohibitive shipping costs and huge customs costs) so i'll have to stick to the Honor 7, and remove that sensor, if it is possible, or just get another phone.
Wow, and this is supposed to be the best mobile phone forum ever... i've solved on my own anyways.
My wife and I got ours yesterday. I got the clearly white, her the oh so black. Both 64GB versions.
So, the good first:
Look at feel: I really like the frame. It just feels nicer and way higher quality than both my 2xl and 2xl. It's grippy too. It doesn't feel like it'll slip out of my hands. The glass back is nice too. I'm very glad they finally ditched the two tone. I think it's awful. I had the 3xl, and after like a day I was over the notch. Didn't think about it too much after. After having this phone for about 5 seconds I can say I'm way happier with the forehead. It's not very big at all either.
Screen:
I like the form factor better than the previous two. It's a little skinnier, which is great because with a case it felt just a little to big in my hands (I don't have small hands either). It's also taller, which I also like. The display is better too. I put it next to my 3xl, and it definitely looks better.
Face ID:
I have some good and bad on this one. Bad will be below. The good, it works VERY well. I haven't had one problem yet getting it to unlock. I don't even have to be looking directly at the phone, nor the phone straight at me. I haven't really used smart unlock either. The face unlock works so well I don't think I need it.
Speed:
This phone is very smooth. Much better than my 3xl. The main thing that I didn't like on the 3 was the swipe up and hold for recents. It was kind of glitchy. If I had something open that could scroll, it would a bit before it popped up to recents. Not a problem on this one. I haven't noticed any glitchiness whatsoever yet. I haven't done a ton on it yet though.
Battery:
So far, not bad! It seems to be draining about 3% per hour. I have the AOD on too. Also, it unlocks pretty easy, so, I've had to re-lock it several times.
And the bad:
Face ID:
So, not entirely sold on this. I don't like that almost no apps support it for starters. I use a lot of banking/credit card/etc. apps, and I use long passwords for those. I'm really missing the fingerprint scanner there. The other main gripe is it unlocks way too easy. The tap to wake is sensitive, and if I bump my desk, or pickup my phone more abruptly, it goes to the lockscreen then unlocks immediately. I've had to re-lock my phone several times sitting at work because it keeps waking up when I move around. I also can't just look at notifications on the lockscreen nor answer them from it. It just immediately unlocks no matter what. There's a setting that says it can ask you to confirm screen unlock once it scans the face, but apparently it doesn't work. No go there.
Soli:
So far, I haven't really gotten it to work. Last night I tried to skip a song to the next, it went back a song instead. After that I couldn't get it to work. Since the forehead isn't that big because of it, I don't mind. I'm hoping that they actually get this right and find more applications where it can be used for things.
Edit: Have to add one more thing to the bad:
AOD notifications. They now popup at the top of the screen. No like. I think they're easier to see underneath the AOD clock and such.
I just got a One Hyper and generally love it, EXCEPT the fingerprint sensor almost never works? My previous Motorola G5 Plus gets my finger/thumb pretty much instantly every time. No matter how many times I've deleted and reprogrammed the fingerprints on this One Hyper it only recognizes a finger press 1 out of 10 or 20 presses???? Seems like it worked better, but not near perfectly when I first started using it and it's been all but entirely useless since I did the Android 11 upgrade soon after getting it?
I've watched several video reviews that either don't mention this being a problem or even say the fingerprint sensor works well??? So, I'm thinking I may have gotten a dud? I'd just return it to Amazon, but I bought it in the USA right before returning to Canada and I even left the box in the US. Maybe Motorola would swap it out under warranty? Or maybe I could just pay for a replacement sensor?
I would return it.
If you get a replacement, disable OTA updates and leave it on 10. Android 11/12 are a mess.
Scoped storage and forced encryption are fully active.
As I mentioned, returning it would be complex, possibly impossible. I could get the original box sent to me in Canada since I left it at my mom's house in the US? Maybe I could get a swap out from Motorola, I'd likely have to send my current unit to the US and might have to get the replacement sent to the US and forwarded to me here in Canada?
What a mess. I should have taken the issue more seriously when I first got it, should have done a return to Amazon right off the bat.
I have a support escalation request in with Motorola, so we'll see where that goes I suppose. The first teir support guy just suggested the classic, "First, Do a factory reset." I really doubt that'll fix this phone. And I've spent days getting this phone set up to my liking. But if this sensor isn't ever going to work, that's a deal breaker. Way too used to working fingerprint unlocking to go back to a password.
Well, I haven't heard from Motorola yet, but I trained the same finger for all 5 available fingers and now it unlocks perfectly every time? It seems to get my thumb with only one "finger" trained with it. That's what I use on my G5 Plus, because the sensor is on the front. I like the phone a lot in general, so I was VERY keen to find a solution. But disappointing, as I'd like to be able to train more than one finger! The 5 fingerprint limit is a little frustrating. The fact that the software isn't robust enough to actually learn my prints in the one little training session it gives is pretty frustrating! You should be able to go into those settings and keep on adding finger presses to train it better, faster manually. AND It sure would be nice if you could set your own limit for unsuccessful tries before it makes you enter a PIN or password. I was simply never getting in in the number of allowed presses. So I don't think it was training the AI very well, thus not improving the recognition.
So, solution seemingly found, I don't >think< this is a hardware or design flaw? Sure does seem like lousy software, perhaps in the Android 11 code? I didn't use it with 10 very long, but it did seem to do a lot better recognizing my fingerprints before I did the 11 update.
AHHHHH!!!!! And this morning the same finger that was unlocking pretty much instantly every time after yesterdays "fix" isn't recognized try after try after try this morning??
No one else is having these kinds of issues? Everyone is getting fast, consistent fingerprint recognition?
Otherwise I love this phone! The pop up selfy cam so when it's face up on a table I know no camera can see anything unless that front camera is popped out is so perfect I do not understand why that's not on most phones??!! Notches and holes in screens are going to be so dated and laughable as soon as that falls out of fashion. Good cameras. Plenty of built in storage AND an SD slot? Dual sims?!!! (American living in Canada here!) 3.5mm analog headphone jack??? This is my PERFECT phone, at least for this price. EXCEPT if I can't get consistent, fast fingerrpint recognition, I am simply not going to keep this phone. WTF???!!!! WHY is does this work so dramatically worse than my old G5 Plus??
Deleted all fingerprints. Set three to my pointer finder, one to my middle finger, one to my thumb. It's working pretty much perfectly now! On either finger and the thumb it seems. BUT, for how long??!! Will I wake up tomorrow and have to reprogram all five fingerprints?? At this point, I have to assume it's going to stop working in the next day or so??? Pray I'm wrong!!!!