Hey All, Trying to help a coworker of mine. She dropped her phone the other day, and her screen now looks like this.
(PIC is in attachment)
Would something like this be the result of a damaged screen, or a contact that came loose in the phone. And would you even bother fixing this?
Thanks!
If the Device is Un-Rooted, and she has T.E.P. I would suggest taking it in to Sprint. It's the easiest way. That does look like a Hardware issue. It could be any of several things. I suppose you've already tried a Reboot ? If that didn't resolve it, and it's Un-Rooted take it into Sprint.
Sadly, no TEP.
Yeah, it's been rebooted many times. I took it apart even, to make sure all the connections looked good. Still got this issue.
You could try and find a cheap screen for it (amazon) and replace it
sent from a nuclear explosion
swolltitan said:
Sadly, no TEP.
Yeah, it's been rebooted many times. I took it apart even, to make sure all the connections looked good. Still got this issue.
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UGH . No T.E.P is not what you wanna hear. Unless your willing to take it all the way apart and replace the Digitizer assembly. The reason I say assembly, and not just the Screen is because of the way the sceen appears to be acting. It will be a safer bet to replace it as an assembly instead of just the LCD Screen. It will also be slightly easier. It is not an entirely difficult job. You just have to be very, very careful, and take your time. Wear latex Rubber Gloves, and work in as clean an environment as you can get. I like to work late at night when no one is awake. If you do decide to do it there are Videos I can link you to, or you can Google them. Your other option is to take it to a Cell Phone repair shop. Usually for a reputable place your looking at between $60 - $100 for a LCD / Digitizer replacement.
Related
I dropped my touch pro and cracked the screen in a few places. I think it works normally except for the screen, as it receives calls fine...
A new phone isn't in my budget right now. Does anyone know of a good place (hopefully in DC, MD or VA) that will supply or install a replacement touch screen?
(btw, no recent threads came up when I searched.)
Ebay!
Just looked, $30 including postage for a screen & digitiser if you are able to do it yourself.
How hard is it to replace a screen if it has surface damage? Is there anywhere i could find a walkthrough or help?
Shame man, its a tragedy of what happened to your phone...
Luckily its not too bad, and you may just be able to fix it. You can download the service manual for the phone here: http://htcwinmobile.blogspot.com/2009/03/htc-raphaeltouch-pro-service-manual.html
Just a note though, make sure you DO USE tweezers or something to get the speaker wires out of the way before snapping the enclosure back into position... I had to reopen the phone again, after powering it, to rejoin one of the little wires thats like a tenth of a millimeter thick DO NOT IGNORE ANYTHING THEY TELL YOU IN THE MANUAL. Oh, and what works well for the "plastic removal tool" is a cut out piece of plastic ice cream container. AGIAN, do not ignore anything in there... You are voiding the warranty permanently when you do it yourself (which you unfortunately have to).
Anyways, good luck!
I drop my phone also, but the screen didn't actually cracked! but I do have is problems with the screen in other ways! Sometimes I get a black screen when I turn on the phone and sometimes not, but when the screen turns on, it flickers a lot and have lines thru it. What suprises me is that sometimes I get perfect images on the screen (Which makes me think that the screen it's not damaged).
Any suggestion would be apreciated. Thanks!
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
a.mendoza said:
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
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Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
maxh said:
Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
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Thanks for the advice! I was thinking on that also and wanted to take my chances opening the phone (oh god!).
BTW, I saw the $30 LCD Screen+Digitizer combo on ebay that Beeble referred to, but I'm not sure if it fits on the fuze (my model). What have come to my mind it's to buy also the front camera of the phone (like a thread on the kaiser) to mod the cell, in case I need to buy the screen+digitizer. I've search all threads about this issue but nobody has done it because it was too expensive for the result; I believe with this price it's worth it right now!
solved
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
I used Diamod (!) LCD and Touch Pro digitiser. Works perfect.
Much more cheaper
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
-G-Rey--- said:
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
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WOW! What a long way to get to the screen. Good luck for everyone who tries to dismount and mount the Raphael.
maxh said:
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
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Thanks for the advise maxh,
I just wanted to let you know that a miracle just happened! my cellphone started to work just fine without even opening the phone! it has more than a week on this situation so I believe that it's exactly what you stated (the LCD conector became unseated or loose). Since it's still working, I have no need to open it! so I'll just wait until it becomes defective again and at that point just open it and tight up the LCD connector!
Anyway, I would love if somebody could make the mod that I was refereing to before (changing the screen of the fuze by the touch pro one) and see if it's possible to attach the front camera on the fuze.
Once again, thanks everybody for your opinions.
I got my new display+ digitizer on Ebay (65$) and replaced it, using the russian link mentioned above ( follow the exact procedure) , it took me 2 hours to do it, and after lot of patience it worked! My problem was the digitizer never worked fine, and after replaced it it worked like never before. If You are not familiar with repairs, it will be a mistake and waste of money to buy a display without digitizer. NOW, I have a small problem, my display has a NEW color, it's like color temp is WARM for this display, and COLD for my old display, AND COLOR level is lower, and the result is display without vivid colors, black like gray. Is there any way to change the DISPLAY color settings?
A coworker I started working with a few months ago told me about the much-better Sensation he had before his MyTouch 3G. It seems that he still had it, but stopped using it "because the screen cracked." I correctly surmised that it was a simple and cheap to replace touch screen digitizer and described to him that it was "just the glass cover" and that it was "cheap to replace." I have done many such repairs on other phones and gadgets.
He then told me that he had continued to use it until the LCD went blank. There is no reason to think that the LCD inside suddenly cracked, but I can only assume that it also sustained some kind of damage and now also requires replacement. Knowing that the LCD isn't cracked, what are the chances that a replacement LCD + digitizer will restore the phone? I'm concerned because we've already purchased a kit for $65.
Nobody can tell you that off the internet. If we do, that would be pure guess, just as accurate as you would have guessed.
sawo said:
Nobody can tell you that off the internet. If we do, that would be pure guess, just as accurate as you would have guessed.
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Well, someone could have had the exact same problem and already tried it. I ran into people with the same problem already. I'm just looking for more because some, no doubt, have tried it and others may have an alternate explanation. Reasonable.
there is a good chance that will fix the problem. but since the LCD was working for a while until it blank out, it is possible the problem might be with the circuit board. only way to know is to try it out.
CZroe said:
Well, someone could have had the exact same problem and already tried it. I ran into people with the same problem already. I'm just looking for more because some, no doubt, have tried it and others may have an alternate explanation. Reasonable.
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The LCD could go blank for several reasons. Faulty LCD, loose cable, faulty board etc. etc. Even if someone had the same problem, the reason for it could be completely different, thefore this wont help you at all except for giving you hope. If this is what you need, then i would say "yes, the change of lcd & digitizer should fix the problem" but you never can be sure unless you try When you start the phone, do you hear the startup sound? This could at least indicate that the phone isnt completely faulty.
brabusamg55 said:
there is a good chance that will fix the problem. but since the LCD was working for a while until it blank out, it is possible the problem might be with the circuit board. only way to know is to try it out.
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The plus side is that you can't make it worse. So you've got nothing to lose by trying to repair it, other than the few bucks for the parts.
Well, I took it apart to re-seat all the cables and it's still blank. Reading online, I see that a lot of dropped Sensations/Pyramids develop a loose/broken SMT capacitor component near the headphone jack, but I'm not registered on any of the forums I see it discussed on and I can't see the pics. They describe a slightly different problem anyway (screen goes blank after standby). I needed sleep, so I put it all back together and I'll check that out when the parts get here. My hunch is that the LCD panel is fine and that I'll have an extra, assuming the capacitor problem is fixable. I've done some delicate soldering work before but I can't really say that I'm good at it! I didn't see any loose SMT components rattling around so I hope it didn't fall completely out somewhere.
Skipjacks said:
The plus side is that you can't make it worse. So you've got nothing to lose by trying to repair it, other than the few bucks for the parts.
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Thanks but it's almost $70 for the parts.
Works great! Well, it had the touchscreen sensitivity issue pretty badly but the T-Mobile OTA update fixed that. Transferring all the adhesive bits from one screen to another was down-right frustrating, but I pulled it off and I only see a single spec of dust inside. The dude will be thrilled. I broke the earhook on my Looxcie so I did not make a video but it was full of me tearing and ripping the things anyway and not a good example of how it should be done!
FWIW, there was no way to remove the old screen without denting up the backing plate and prying the heck out of it to free it from multiple adhesives and glues, so I would not have had two good LCDs after testing the replacement even if there was nothing wrong with the original. Good thing it was the LCD at fault! I didn't have to drill anything like the glass replacement video I watched instructed me to do. They didn't realize that the LCD removal allows the flex PCB through just fine. I forgot to thread it back through before seating the replacement LCD in the adhesives and tape left-overs but it flexed enough to allow it through without removing, which was quite a relief after seeing how the original fared after being removed.
Okay strait to the point! I've got a Galaxy S2 with Android 4.0.3 bought it 4 months ago.
I accidently dropped my phone and cracked my screen on the bottom right corner. The crack went from bottom and a diagonal line up til the right side. I took a picture below.
imageshack(.)us/photo/my-images/685/20120326152703.jpg
This happened about 2 months ago. No problem since. I dropped the phone a few times afterward but it didnt seem to affect it lucky me.
Yesterday i tried watch some series over my WIFI and the phone got really hot around the camera area. The phone wasn't acting well either and then battery dropped from 75% til about 10% in 10 minutes without any video still showing up. (Never had that problem before). I stopped using it and instead put it on recharge for the next day. And today on the morning it was still okay. Went to school and back with the mobile still working. Put it on my table and checked my PC.
About 2 hours later while cheking up on my galaxy i discovered this.
imageshack(.)us/photo/my-images/198/20120326153629.jpg
I think that the LCD finally busted but i need to be sure if it has something to do with the previous crack and also if you could provide any info about what to do with it? Does my warrenty cover this? Or do i need extra insuranse?
I really need help right now LCD blackned spots
The screen has started to turn black from the core of the LCD leak. I now really think this is a broken LCD screen and not a software problem. If someone knows what i could do to fix this i really could need the help right now.
Someone correct me if I'm wrong,
But it sounds to me like you've busted the digitizer portion of your device. As to it being caused by the small crack on your screen.. i don't really know(can't really see if it's a crack in the glass or digi). At any rate, judging from the second picture you provided us it most definitely looks like you damaged the digitizer.
Most companies don't really cover damaged screens caused by users. However, being that your S2 is only 4 months old you could possibly pass it as "it did it by itself, I don't know what happen". Worth a shot I guess...
If all fails you could bring it to a electronics repair shop or you can repair it yourself via a digitizer part bought on ebay(probably pretty expensive being that its part of the screen)
If all else fails check ebay for a new screen.
cbr69er said:
If all else fails check ebay for a new screen.
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http://www.ebay.com/itm/Full-LCD-Di...ltDomain_0&hash=item27c3101beb#ht_1618wt_1185
If your thinking about taking the DIY road I found a screen for you.Quick note about buying something overseas on eBay: it usually takes awhile for the part to ship and even when you get it, the part may not be functional. But don't fret, eBay is usually pretty good about stuff like this so a working part will be guaranteed or your money back!
If you do decide to repair it yourself I would first research A LOT about your phone. Especially, the disassembly guide! Try to use only credible guides such as iFixit, repair universe etc.
This only applies to flex ribbon cables:
when replacing screens sometimes you have to plug it in a few times before you actually get it to respond(could be cause by oxidation of the pins) if thats the case, you could try to take a #2 pencil eraser and gently rub against the pins and remove the oxidation...
Good Luck!
Please let me know how it goes!
rhodium9 said:
As to it being caused by the small crack on your screen.. i don't really know(can't really see if it's a crack in the glass or digi).
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Yes it is really a crack and a very annoying one. It doesn't cause any problems with the touch-function, so I've been using it normally but for the screen, it has gone completely black but for the top right part still a little darkblue. I think I'm going with your first answer and try to check it in on warranty have had a bit luck with it past couple of times but im not sure about changing it myself. If having no luck with warranty then maybe ill try doing it myself.
at any rate weather you get warranty to change it or you fix it yourself maybe youll learn to be more careful and get a case maybe???
I've been a member for quite a while, but don't think I've ever posted so please take it easy on me . I bought my husband a MyTouch 4g Slide and liked it, so I bought myself one (both used from Ebay). With my husbands, we had the black screen occasionally. I did some research and with a quick fix of the cover blocking something and switching it around - :victory:**** all set.
Mine (still running original software was running fine. Well, my youngest of 5 kids was apparently playing a game and got frustrated because it kept freezing or something and hit or banged the screen from what he told me -----
Anyway, when he gave me the phone it was this kind of white/reddish fuzzy looking color. I turned it off and tried to reboot. (yes, I've pulled the battery) and aside from the tiny little red light (LED) or the small green one in the same corner OCCASIONALLY coming on and an occasional vibration at that time - NOTHING, NADA, ZILCH....
On the good side, I didn't totally lose it and start screeming at him .... on the bad side, I have a phone I just bought (and like) and can't use it. I know that it might be a just toss and rebuy, but before I do, is there something we can replace (digitalizer/screen/etc)??
You guys up here are amazing and it's the first place I think to come for any of the phones we've had (HTC, MyTouch, SideKick) and I'm so thankful for the site. I figured if I was going to get right to the point and get a straight up answer, without getting scammed, this is the place.... sooooo, anything is better than nothing! Thanks!
Hello. Sounds to me like the LCD screen blew out. They blow out easily from being banged around pretty hard, especially on this particular phone. If the light turns on, then the phone is still alive. If it vibrates as well, then it's definitely still good, as the system is obviously still running. You should try replacing the LCD screen. If you've never done this type of thing, then I'll tell you this... it won't be very easy at all. HTC put so much damn adhesive all over this phone, it's ridiculous. They even glued the LCD to the digitizer, & really tight too.
If you try to do it yourself, or have someone do it for you, be very careful. You can get screens for cheap on ebay, but it may be troublesome to get it done. It's also hard to put them together while preventing dust from getting in there as well. Lint-free micro fiber rags, & maybe a hand air pump, will be very helpful to have around. You can see disassembly videos & tutorials online, like from repairsuniverse.
3ndymion218 said:
Hello. Sounds to me like the LCD screen blew out. They blow out easily from being banged around pretty hard, especially on this particular phone. If the light turns on, then the phone is still alive. If it vibrates as well, then it's definitely still good, as the system is obviously still running. You should try replacing the LCD screen. If you've never done this type of thing, then I'll tell you this... it won't be very easy at all. HTC put so much damn adhesive all over this phone, it's ridiculous. They even glued the LCD to the digitizer, & really tight too.
If you try to do it yourself, or have someone do it for you, be very careful. You can get screens for cheap on ebay, but it may be troublesome to get it done. It's also hard to put them together while preventing dust from getting in there as well. Lint-free micro fiber rags, & maybe a hand air pump, will be very helpful to have around. You can see disassembly videos & tutorials online, like from repairsuniverse.
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Thanks so much!! My husband and son "TINKER" with things like this....mostly bigger stuff like cars and all ... LOL... but lately a little bit with our laptops/psp type stuff. However, if I could find someone who does this a lot and it wasn't too expensive, that would probably be easier, especially with all the kids around here . Any idea where I could search for a reputable person (ebay, etc???). Also, when you say LCD, that would be like the ones I've seen on ebay that say LCD with digitalizer....right?? I really appreciate the info. I was hoping it might be something like that, something at least "possible". You rock. I'll let you know how it turns out.
it is a pain! and yeah it does sound like the lcd needs to be changed out, careful now because there are multiple lcds that htc used and they arent compatible, i would suggest opening it up first and then seeing which one to order
HERE IS SOME INSIGHT if you look to the third page or so you can see my experience with this phone. if you have someone who likes to tinker give them the project, as much of a pain as it is... its not too bad still i will suggest having them do a little research first though
good luck!
chixwithkidz5 said:
Thanks so much!! My husband and son "TINKER" with things like this....mostly bigger stuff like cars and all ... LOL... but lately a little bit with our laptops/psp type stuff. However, if I could find someone who does this a lot and it wasn't too expensive, that would probably be easier, especially with all the kids around here . Any idea where I could search for a reputable person (ebay, etc???). Also, when you say LCD, that would be like the ones I've seen on ebay that say LCD with digitalizer....right?? I really appreciate the info. I was hoping it might be something like that, something at least "possible". You rock. I'll let you know how it turns out.
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To have someone do it, I think it'd probably be best to search locally for a repair shop. If you live anywhere near a big city, they probably have some cell phone repair shops around that would be able to do it for you. Even check craigslist.
As for the screen itself, there are 2 parts. There is the LCD screen, or the actual TV screen itself, & there is a sheet of glass placed on top of it. That sheet of glass is called the digitizer. It is what senses your touch. The manufacturers seems to love gluing them together nowadays. Not like the myTouch 3G Slide which was not glued together & was so easy to take apart & deal with. But yeah, the LCD is the actual TV screen. That's what you likely need to change.
After 5 months of use, I managed to break my screen....dam it! I've always been quite careful with my electronics, but managed to drop it today. And of course like a cat always lands on 4 legs, phones usually land face down.
Broke the top of the screen and the touch screen is rendered useless. Put an RMA in with Alcatel. I've read others on the internet have managed to get a claim in and Alcatel fixed it for a little better than $100. I would pay the $100, as opposed to buying a new phone.
Questions I have:
1. Since I can't get into my phone, is there any other way to get any data off of it? LCD is still visible, just can't get in.
2. Has anybody had a "positive" experience with getting a glass screen fixed on this phone yet? I've read a few breaks in the forum here, but it doesn't seem like too many have followed through with the repair experience.
3. Are, or is there any advice with regards to this phone and the broke screen?
Thanks in advance for any help.
Dang that sucks......so to get data you can plug it into a computer and the computer should let you pull all your info off. Also I can't help you with the getting the screen fixed as I never broke a screen on my phone.
kevin6876 said:
After 5 months of use, I managed to break my screen....dam it! I've always been quite careful with my electronics, but managed to drop it today. And of course like a cat always lands on 4 legs, phones usually land face down.
Broke the top of the screen and the touch screen is rendered useless. Put an RMA in with Alcatel. I've read others on the internet have managed to get a claim in and Alcatel fixed it for a little better than $100. I would pay the $100, as opposed to buying a new phone.
Questions I have:
1. Since I can't get into my phone, is there any other way to get any data off of it? LCD is still visible, just can't get in.
2. Has anybody had a "positive" experience with getting a glass screen fixed on this phone yet? I've read a few breaks in the forum here, but it doesn't seem like too many have followed through with the repair experience.
3. Are, or is there any advice with regards to this phone and the broke screen?
Thanks in advance for any help.
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Have you tried using an otg cable and wireless keyboard/mouse?
Yes , I tried using the OTG , but the lockscreen needs to be unlocked for the computer to communicate with both the internal and SD card storage areas. The back door is locked.
I submitted an RMA to Alcatel and am waiting for further instructions in a repair. Hopefully it won't set me back too much. If it does then I'll just pick up a used one through Swappa.
Thanks for the help.
Sent back to Alcatel. $105 to replace the busted digitizer and ship it back. Hopefully they didn't wipe my phone with a hard factory reset, I requested they not.
Should have it back Tuesday.
Just a follow up with the replacement of the digitizer. Alcatel sent the phone back to me yesterday and they wiped the hard drive with a factory reset, despite my request not to.
Phone works very well now though, I must say. Mostly all my data and apps loaded right in with ease, just lost some texts and a small folder of downloads and photos that were on the phone. Not all was lost.
Don't seem to have SD card issues any longer now, like I had before, which I find interesting. Must be the hard reset that had something to do with that, but my 3rd party launcher always used to struggle to load app icons properly, the SD card would some times not read properly? All that seems much smoother now however.
Cost me $105, oh well...time to get myself a better glass screen protector and case. I had an LK case w/ a kickstand and a peel off screen protector prior. I'll be stepping that up a notch now. One more break of this phone, I'm moving on to a different device.
Peace.