Lollipop Caller ID Pictures on Incoming Call? - Xperia Z3 Q&A, Help & Troubleshooting

I have received many phone calls since I upgraded to Lollipop, and so far every call that I've had has a blank caller ID picture appear even if there if a picture assigned in contacts.
It was working yesterday, and when I changed the animations to .5x that is what caused it to not work. I changed back to 1.0x but it is still not working. Any ideas? Running D6616 T-Mobile Lollipop, do not want to reset phone again!

Did you disable Tmobile Name ID? Mine having the same problem but enabling the Tmobile Name ID fixed it.

soujiro2350 said:
Did you disable Tmobile Name ID? Mine having the same problem but enabling the Tmobile Name ID fixed it.
Click to expand...
Click to collapse
interesting. I tried but it didn't work.
It was working yesterday, this is insane! Now whenever someone calls me the pics is always an empty orange field, instead of their assigned picture
EDIT: Just did another reset and now its working as advertised

Unrelated but has anyone noticed that in conjuction with pictures not showing up, it also randomly shows same as home, work, mobile in the call log?

This is the correct fix. Freakin T-mobile Name ID app must have hooked into the IncallUI apk somehow. If anyone disabled, or deleted, the T-Mobile Name ID app, you need to re-enable or restore that app back for your caller photo to work.

I re-enabled T-Mobile Name ID, cleared data for it as well as Contacts and Contact Storage, allowed the phone to re-sync all my contacts, and I still get the orange calling screen instead of the contact photo. Not sure what else to try short of factory resetting, which I'm not going to do over something so trivial. Blah.

looks like the tmobile caller id app and the animation settings are linked to it, weird. I just did a master reset and left those as stock and everything works as should...

Related

HTC TyTN: Voicemail notifications (text messages) invisible

Hello
I got myself a shiny new TyTN. So far (coming from Blue Angel, then Universal), I'm very impressed with the device. There's only one slight nuisance: I don't receive text notifications for new voicemails anymore. I just spent about half an hour with my operator's technical (competent, by the way) support trying to sort this out.
They told me these notifications were a special category of text messages; say I have one voicemail waiting for me - I get a text message "You have 1 new voice mail in your voicemail box". If I don't listen to it and I get a second, the network only sends an update telling me "You have 2 new voice mails in your voicemail box" etc. I guess this works the same in other countries as well.
Support did a trace and they saw that the notification not only went out, but was acknowledged by my device after between 8 and 40 seconds. Still, my device doesn't show the message. Is there any tool I can use to purge the text message cache on my SIM card (support told me the messages were stored on the SIM)? Or is it possible HTC f***ed up and implemented this feature wrong, so I would have to wait for a firmware update?
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
<snip> Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
They said july to me last week.
cc said:
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
I've never seen that spool icon before, where would it be located? As far as I know, my operator does only support text messages notification :-(
I checked the settings; SMS Centre and Voicemail are configured as they should be, and I even changed them to something else and then back to the correct settings just to be sure. Everything else concerning text messages works, so I guess the settings are correct.
If I put the phone near my computer's speakers when a text message about a new voice mail should come in, I hear the "mobile blues" in the speaker, so I'd say the support specialist was telling me the truth when she said a trace showed that not only was the message being sent out, but that my phone even acknowledged reception.
I'm somehow stuck... but thanks for your help. Guess it's either start hunting for registry settings, or start hoping for a new ROM release
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
It may only be Orange that support this icon, but is a VERY useful feature & has been around for many years. I know that Vodafone & O2 in the UK do not have it, but i thoght that T-Mobile do. I dont understand why they dont all implement this feature. I wouldnt use a network that didnt use it!
The 'spool' icon looks a little like: o_o (it represents a tape reccorder!)
For some info on it, see:
http://discussions.nokia.co.uk/discussions/board/message?board.id=phones&message.id=2965
http://www.voip-info.org/wiki/view/Getting+MWI+on+Polycom+Phones+to+work+with+Asterisk
mccune said:
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
Click to expand...
Click to collapse
Thanks for your help. Hard Reset is a last resort option - and I can't really see that this would be a solution, since the device is brand new and the feature never worked in the first place. I get about 3-4 voice mails per day, so I should have received them from the start. I just didn't notice they were missing until a day later - guess I was too preoccupied drooling all over the device :wink:
I have the same problem with my brand new TyTN and it seems that we're not alone. It definitely is a ROM bug.
I already reported the problem to HTC and hope we'll have a solution within days.
Hi guys,
Same problem with my new v1605 TyTN. Spent 4 calls now to Vodafone support and each time they tell me they can see the SMS being sent and that it is acknowledged by the device. However, I never receive any notification of the text message. If I switch the voicemail to use call-and-deliver it phones me within seconds of a voicemail being left.
I tried hard resets, vodafone tried resetting my voicemail - all to no avail.
So - am glad to hear others have this and think it is ROM related. Hope there is a fix soon...
Rich
Am tempted to call vodafone back and let them know....
I *did* call Vodafone to tell them and after some waiting I was told that the tekkies knew of the fault but the manufacturer had not given a fix date yet. They say that once the fix becomes available it will either be sent over air to the device (I find this hard to believe) or a download will become available through their website.
R
I have to say that it works fine with mine. I use the 242 version not 121 and with text and notify it works exactly as it should. Text and spool symbol arrive straight away and go when they should do.
ROM Version 120.161.3
Rom Date 06/06/06
Radio Version 1.03.06.00
Protocol Version 32.36.7010.01W
What is the 242 version, how do I switch from the 121 and what are the implications, if any?
R
EDIT - went to vodafone.net to sign up for this - got as far as 'Your security code will arrive as a text message' and of course - this never arrived. Must be some problem with service originated SMS messages to this handset....
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Mine was already set to 0 Thanks anyway...
Still waiting for a fix....
Rich
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
I dont have Count. I have
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\
??????
mccune said:
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Click to expand...
Click to collapse
On the O2 network you can change from Voicemail notification by SMS Text to the onscreen Spool / Tape icon by ringing the VM system on 901 and selecting the Mailbox Settings (option 4 I think) then selecting "onscreen notification" instead of "notification by Text" - option 3
Hope this helps.
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
Great, it works for me too!

Google Voice 2 Sprint VVM

So I am on 2.2 RC1 and I pushed the sprint core apk to my system/app folder. I was able to get it to work and setup my personal message. In the settings --> call settings I changed it from Google voice to my carrier. I also changed the number to my personal cell phone number. But for some reason when leaving a message it still goes to GV. I even uninstalled Google voice from my phone and left a message same thing. I restarted my phone several times and even clear data from settings, same thing. I also reinstalled the rom in its entirety and still no go. All messages go to GV I always used GV as my voicemail preference but want to give sprint vvm a try. My question to everyone is...
What am I doing wrong?
oops put this under themes not questions, sorry.
Did you have your voice mail set up to go to google voice before (ie *28xxx-xxx-xxxx)? If so, dial *38 on your phone.
login to google account and remove cell # from voice account. fyi,vvm works well by flashing vvm.zip...
Ok, calling *38 worked but my question is what did that do? It just made a noise and hung up on me. If I ever switch back to GV do I have to do the same thing? Thanks for your help I would have never figured it out.
Tibedabeeto said:
Ok, calling *38 worked but my question is what did that do? It just made a noise and hung up on me. If I ever switch back to GV do I have to do the same thing? Thanks for your help I would have never figured it out.
Click to expand...
Click to collapse
Changing the voicemail settings in your phone back from google voice to my carrier only changes how your phone is setup. Dialing the *38 reroutes the actual voicemail back to your normal sprint mail box. When you dialed that long ass number to setup google voice the first time, *38 just undoes that.
I had the same problem when I went back to VVM last week.
I just installed Google Voice. I'd not called my own phone to go to voice mail before, so I don't know if this is AOSP or google voice, but when I call it rings forever, then it actually calls my phone again, then many rings later it goes to google voice.
All totaled a person has to wait like 18 rings to get to my voicemail. Did I set something up wrong? Is it just not working? Is there a setting somewhere to "retry" before going to voicemail?
Edit: Nevermind, I finally found the golden set of search terms that lead to an answer. In case anyone else needs help: Apparently the way it works is that no answer on your phone forwards to Google Voice. The default settings are basically "forward to my other phones" (Presumably if you miss a call on your cell it could ring your work phone, or whatever.) however it doesn't exclude the originating phone, essentially forwarding to itself. In the advanced settings of the phone there's a "Go straight to voicemail" option.
Tibedabeeto said:
So I am on 2.2 RC1 and I pushed the sprint core apk to my system/app folder. I was able to get it to work and setup my personal message. In the settings --> call settings I changed it from Google voice to my carrier. I also changed the number to my personal cell phone number. But for some reason when leaving a message it still goes to GV. I even uninstalled Google voice from my phone and left a message same thing. I restarted my phone several times and even clear data from settings, same thing. I also reinstalled the rom in its entirety and still no go. All messages go to GV I always used GV as my voicemail preference but want to give sprint vvm a try. My question to everyone is...
What am I doing wrong?
oops put this under themes not questions, sorry.
Click to expand...
Click to collapse
put the phone down and log into google voice on your computer.. you can enable and disable from there..
thank you for telling me about the google voice settings on my computer, I tried installing the apk, reinstalling the rom, reinstalling the zip,*38, etc.,. Nothing worked until I went to my google voice page and went to the settings menu and uninstalled it thank you, you've saved me alot of grief.

[Q] ICS Update works but Caller ID always shows Unknown?

Ok so I've done two flashes today and both have come up with the same result, my caller ID shows Unknown name, Unknown number for all calls??
Here is the ICS rom I'm running now but I can't post in that forum because I'm a newb.
Has anyone else seen this yet? Or have I done something wrong? I have searched and can't find anything specific to this phone.
Also, if I go back to the original Gingerbread the numbers come up as they are supposed to.
Sorry, please ignore this... got home and tried with a different number and it's working now?
Delete this thread at will
I'm actually seeing this as well - sort of. When a contact calls, it displays caller ID correctly. When someone not in my contacts calls it shows up as unknown. HOWEVER, my Any.DO app has functionality for missed calls (you can add a missed call to your task list to call later or ignore) and when that pops up I see the phone number of who called.
Weird...
when you go home, you probably connect to your home wi-fi. the app only works and does a "reverse lookup" whenever a data connection is working properly.
however, if the data of location is already stored on your contacts from previous SUCCESSFUL data reverse lookups, your phone will pull that information first if no data connection is available.
Strange... so I flashed the Alien ROM last night and all was good nunbers all worked etc. So just for kicks I've flashed back to the ATT rom and it's not working again.
all numbers just come up as Unknown (no number at all, just the word Unknown). I'm wondering if it simply takes some time for the networks to sync or something?
I'm gonna leave it on for a while and let you know what happens.
JoeSmoo said:
Strange... so I flashed the Alien ROM last night and all was good nunbers all worked etc. So just for kicks I've flashed back to the ATT rom and it's not working again.
all numbers just come up as Unknown (no number at all, just the word Unknown). I'm wondering if it simply takes some time for the networks to sync or something?
I'm gonna leave it on for a while and let you know what happens.
Click to expand...
Click to collapse
Are you using the built-in City ID app? cuz if so, it still requires a DATA connection.!! Wi-fi or Data. Without it, it will return "unknown". UNLESS it has been manually entered and/or retrieved from a previous session....
are you not understanding? I felt like I just repeated myself lol.
fongz27 said:
Are you using the built-in City ID app? cuz if so, it still requires a DATA connection.!! Wi-fi or Data. Without it, it will return "unknown". UNLESS it has been manually entered and/or retrieved from a previous session....
are you not understanding? I felt like I just repeated myself lol.
Click to expand...
Click to collapse
Thanks for that... I do have a data connection, both WIFI and 4G/LTE from my provider...It still doesn't work. I have no idea what you mean by a "City ID" app. Is there something I've missed?
I should also mention that this has NOTHING to do with my contacts. ANY call either a number I have in my contacts or a number that is not in my contacts, neither show up at all. When I get a phone call the screen goes black and I see the word UNKNOWN at the top and then the answer or hang up buttons at the bottom.
i am also facing the same issue
Found a reason behind the problem in another forum, have a look here
Its not the perfect solution but it does work and it means you have to call Rogers.
JoeSmoo said:
Found a reason behind the problem in another forum, have a look here
Its not the perfect solution but it does work and it means you have to call Rogers.
Click to expand...
Click to collapse
Naw that doesn't work for me, I don't have name display. It does that regardless, unless I spoof tbe caller id and then I work fine. I think rogers has a specific format that they detect for caller id and if it doesn't match then you get nothing.
I can't share how to spoof caller id because I have my VoIP company and so there certain things that I can do which otherwise isn't doable.
Basically the phone that's calling has to format the number in international calling string. +1 999 999 9999
Or the receiving phone has to change it to that since caller id works as a two step thing.
Sent from my SAMSUNG-SGH-I727 using Tapatalk

Block callers?

The phone app that came on my Phab2 Pro is not Google's and it doesn't seem to have any way to block spam callers. Anybody else have this problem & how can I fix it?
BTW, I tried installing the real phone app (http://www.apkmirror.com/apk/google...gle-phone-7-0-140755802-android-apk-download/) but it fails with the message "Parse error".
I installed the Asus contacts and Dialer from the play store. It does just fine for now.
I use Truecaller app. I googled 'best Call Blocker for android" and Truecaller came up on top of several review list.
strawsy said:
I installed the Asus contacts and Dialer from the play store. It does just fine for now.
Click to expand...
Click to collapse
Using Asus contacts & dialer and, when calls come in, phone rings but no answer screen shows up. I can't answer the call. Ideas?
roebling said:
Using Asus contacts & dialer and, when calls come in, phone rings but no answer screen shows up. I can't answer the call. Ideas?
Click to expand...
Click to collapse
I'm still using it and I have not had any issues. Has it worked at all for you? If so I'd probably Uninstall apps that you've installed since. If not then maybe start with a fresh install and put that on first. Since you have the same phone it has to be an app conflict.
I use Google Voice, I will never give out the phone number that my carrier assigned me. I only give out my Google Voice phone number, you can block callers or mark as spam. I did like one feature that comes with P2P phone app, the ability to record an active call and it will record both sides of the conversation.
user profile said:
I use Google Voice, I will never give out the phone number that my carrier assigned me. I only give out my Google Voice phone number, you can block callers or mark as spam. I did like one feature that comes with P2P phone app, the ability to record an active call and it will record both sides of the conversation.
Click to expand...
Click to collapse
Me too, no problems blocking with Google Voice. Problems with the cell line. Trash marketers programatically continuously dial all possible phone numbers, noting which are activated, without regard to whether or a not lines are cellular. Numbers that are answered progress to stage two, spam calls.
strawsy said:
I'm still using it and I have not had any issues. Has it worked at all for you? If so I'd probably Uninstall apps that you've installed since. If not then maybe start with a fresh install and put that on first. Since you have the same phone it has to be an app conflict.
Click to expand...
Click to collapse
Tried backing out apps but no joy. Wiped phone and now all works. Think the problem was related to removing the SD card last week to make room for 2nd SIM.
roebling said:
Me too, no problems blocking with Google Voice. Problems with the cell line. Trash marketers programatically continuously dial all possible phone numbers, noting which are activated, without regard to whether or a not lines are cellular. Numbers that are answered progress to stage two, spam calls.
Click to expand...
Click to collapse
Ahh, might have a solution for you. Back in the days before cell phones were popular, landlines ruled the earth with cassette tape answering machines. I would get the same trash and telephone marketers with their systems listening for the caller to say hello and connect you to their marketers, if no one picked up then their system would call until someone picked up. BUT! if that same system got a certain signal it would remove the phone number from their call list.
this link is automated recording of a disconnected or number not in service. Save this as your voicemail greeting, the tones you hear at the beginning are what tell their system that the number is not in service and remove you from their list.
How to block number in lenovo phab2 plus??......it has no option for privacy in settings and call details also does not show any options to block

Question Galaxy Watch 4 incoming call caller ID not working

Hi, I received and start using my galaxy watch 4 couple of days ago. However, I noticed there are no called ID shown on the watch when receiving incoming call. Missed call will show the caller name. I have checked all the permission are allowed for the wearable apps and phone app, contact app and etc. Didn't found much info around.
I tried many methods including factory reset the watch but still not fix it.
I tried remove the country code of the contact number on my phone. Finally it works, showing the caller ID on the watch when receiving call. But I have thousand of contacts with the country codes add infront of the phone number. It's massive work to remove all the country code one by one. Any one have any idea on what happening. I'm lost and could figure out what's the problem.
Anybody have a same issue and able to fix it?
I have this, somewhere else someone said that it's a known issue
spart0n said:
I have this, somewhere else someone said that it's a known issue
Click to expand...
Click to collapse
I see. Any way can fix it?
And I have a similar one but with SMS Samsung. Only the sender's number, but no name (all people from the phone book). At the same time, SMS Google displays the name correctly ...

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