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I have posted this in SGS4 Q&A, Help & Troubleshooting but it's getting no responses there.
Most threads seem to be by potential buyers asking questions about the phone, while issues have topics here.
If this is not the right place, or the other topic is misplaced, please delete/merge either.
So, several people have reported this issue.
While booting, the black is actual BLACK. While charging, the black [not the green/grey battery] is actually BLACK.
When you reach the Samsung animation in the booting process, the areas of the screen previously black get a reddish tint.
On closer inspection, all red subpixels are on, at low intensity. As far as I can see brightness setting does not affect this phenomenon, nor does Display Mode.
i9505 On XXUAMDF:
Comparison, white image, lowest brightness:
Can people report their firmware and model and whether they have this issue? It's mostly visible in pitch black rooms, but you can tell the blackness isn't OLED-black in normal situations. It's obviously a big issue as it will also drain additional power compared to pixels that are off.
I have exactly the same issue, MDF firmware
You can send back to Samsung to get another one, it's faulty
Samsung chat (NL) tells me I should return to the reseller. I'm sure they want to send it back for repairs instead of a swap
Mine too
worrum said:
Samsung chat (NL) tells me I should return to the reseller. I'm sure they want to send it back for repairs instead of a swap
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Click to collapse
I would have thought it's a software problem. I have noticed this too and now it bugs me. You're right, the first startup screen, it IS pure black, but going to the next animation, you can clearly see the red pixels come on when it's supposed to be black. But because it CAN do the black on the first screen, doesn't that mean it's something else?
Please let me know if you are able to get a replacement phone that resolves this issue. I think I have a few days to return mine, but you'd actually never notice it in most times of the day. You have to be watching the phone in pitch black to see it, and probably looking at a mostly black screen. But it seems like more that you're not getting the benefit of energy savings of "off" pixels.
There is a totally noticeable red tint to the black.
Rgds
It could still be a software problem, but then a lot of other people would suffer from it as well. I guess its just too unnoticeable. You really have to be in pitch dark, but once you know, it keeps bothering you I'm not sure of what to do. If the store says it will do a swap, I'll swap it. If they want to bring it in for repair, i guess I'll wait a bit for an update (another user reported that it fixed his problem).
Still, if its just a few reports, shouldn't it be some kind of defect, right?
I would really appreciate if other readers in this thread could check their phone for redness, regardless the outcome, please post your result and firmware version. Thanks
BTW, you can get an entirely black screen by
Dialer -> type *#0*# -> Vibration
Ignore the vibration and wait for your eyes to adjust from the bright white screen. Its hard to miss.
Have you seen this post?
Somebody in this thread mentioned black being a bit reddish (not turned off) and no smudge issue. After flashing another firmware the reddish was gone (pixel turned off) but now he got smudge instead !
So yes - I think it could be something do with delay turning pixel on/off
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Click to collapse
http://forum.xda-developers.com/showthread.php?p=40884474
Yeah, saw that too. Still weird Samsung tells me to go to the reseller if it is fixable with firmware. Having said that, shouldn't a lot more people be affected when it's a software issue? Good thing is, first boot screen is all black, so it's not the screen imho
Apparently the Note 2 also suffers from this:
http://forum.xda-developers.com/showpost.php?p=38280924&postcount=8
Nb
It is hard to notice in a bright environment but once you know it's there you'll always see it.
Power savings, extra wear for the red subpixels, and non-black blacks = lower contrast. This needs to be fixed.
can people having red pixels issue check for screen smearing ? if im right then people with this red pixel issue wont notice screen smearing effect
Someone with the red subpixel problem should test for smearing.
If it doesn't smear, try flashing the same firmware as someone that has the smearing problem and see if it fixes the red subpixel problem.
This will confirm if both problems are hardware or software related.
Just got off the phone with my retailer. They are going to investigate the matter with Samsung (emailed them a picture) If it's faulty, it will get swapped. I will keep you updated.
Recieved a call from Samsung; they are not aware of this issue, but they are going to investigate the matter. In the mean while, i can exchange my phone, as they will consider it a DOA.
worrum said:
Recieved a call from Samsung; they are not aware of this issue, but they are going to investigate the matter. In the mean while, i can exchange my phone, as they will consider it a DOA.
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Click to collapse
This is a pretty big deal if Sammy says your phone is detective and needs to be replaced.
I'm afraid under this situation, there are quite a few S4's that need to be swapped out.
Good luck with the new one! Let us know how it is.
Allright, redness is gone, but now i have the screen smearing mentioned in http://forum.xda-developers.com/showthread.php?t=2252445. I am appaled :/
Same firmware versions, everything the same. Samsung has serious screen issues.
worrum said:
Allright, redness is gone, but now i have the screen smearing mentioned in http://forum.xda-developers.com/showthread.php?t=2252445. I am appaled :/
Same firmware versions, everything the same. Samsung has serious screen issues.
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Click to collapse
i told you just few posts back as of now it looks like either red sub pixels or smearing issue. its upto the people to choose. lets hope this is due to software.
Hoggles said:
This is a pretty big deal if Sammy says your phone is detective and needs to be replaced.
I'm afraid under this situation, there are quite a few S4's that need to be swapped out.
Good luck with the new one! Let us know how it is.
Click to expand...
Click to collapse
10 million units of the Samsung Galaxy S4 will be shipped to 50 countries by the end of this month ... link
Galaxy S4 Expected To Sell 30 Million Units In The 2nd Quarter ... link
LOL
Im having the reddish tint too.. makes no sense if its not a software problem.
Sent from my GT-I9505 using xda app-developers app
I just started using the Expanded Desktop MOD (No Navbar) and noticed that the bottom 8-10mm of the screen has a yellowish tint which isn't really visible on dark backgrounds like the Navbar.
It's clearly visible in apps that use the light theme such as Chrome, Hangouts.
The easiest way to check would be to open the Google keyboard in reverse landscape mode (volume buttons facing upwards) and compare the color from edge to edge.
Fortunately, my N5 doesn't have the overall yellow tint issue which my friend's N5 does and a lot of users have mentioned here.
My question is, is there anyone who has a perfect device? No overall yellowish screen and no uneven colors issue that I have.
I don't want to go through a bunch of RMAs and never get a perfect screen.
Please check your phone's keyboard in reverse landscape mode and post if you see this issue or if the colors are uniform.
Thanks.
My screen has a very slight yellow tint too at the bottom 10mm (the rest is fine, no yellow tint), but it is minor.
Sent from my Nexus 5 using Tapatalk
sonnysekhon said:
I just started using the Expanded Desktop MOD (No Navbar) and noticed that the bottom 8-10mm of the screen has a yellowish tint which isn't really visible on dark backgrounds like the Navbar.
It's clearly visible in apps that use the light theme such as Chrome, Hangouts.
The easiest way to check would be to open the Google keyboard in reverse landscape mode (volume buttons facing upwards) and compare the color from edge to edge.
Fortunately, my N5 doesn't have the overall yellow tint issue which my friend's N5 does and a lot of users have mentioned here.
My question is, is there anyone who has a perfect device? No overall yellowish screen and no uneven colors issue that I have.
I don't want to go through a bunch of RMAs and never get a perfect screen.
Please check your phone's keyboard in reverse landscape mode and post if you see this issue or if the colors are uniform.
Thanks.
Click to expand...
Click to collapse
That is the Glue drying! It should go away soon
Kwongger said:
That is the Glue drying! It should go away soon
Click to expand...
Click to collapse
It's bad quality control if that's the case. I've had it for almost a month so don't think it's going to get better.
Anyone else has this issue?
I've got an N5 32GB that doesn't have the yellowish tint to the screen. Out of the few people I know that have N5's, none of them have that problem. I am wondering if the slight shadow effect is what is being referred to int his thread. Both the top and bottom have a slight shadowing effect on the edges of the screen with the Google Experience launcher. I haven't checked to see if you can turn this off but you can in Nova Launcher. When I get in from work, I'm going to round up some backgrounds to check. If anyone has any they think illustrate the issue best, please post them and I'll check back and try them with my device. For now, I recommend trying the Nova Launcher and turning off the shadowing to get a clear idea of what is going on with the edges of the screen.
Edit: Using Google Search and Hangouts, I don't see any yellowish anything on the edges of my screen regardless of the orientation. I also asked a co-worker to have a look as well and he didn't see any variation in the screen color on the edges, yellow or any other. The launchers I tried was Nova Launcher beta3 and the Google Experience launcher. Both yielded the same results.
Edit 2: It should be noted that I am not using the Expanded Desktop Mod and my ROM is stock with root and CWM for recovery.
sonnysekhon said:
It's bad quality control if that's the case. I've had it for almost a month so don't think it's going to get better.
Anyone else has this issue?
Click to expand...
Click to collapse
Yes, i have this issue too. It is my second N5 (first one was a RMA) and i noticed it at the weekend when i flashed Purity ROM and checked a blank website using Chrome with Immersion/Expanded desktop mode enabled. Hmm. Besides that, my second Nexus 5 is near than perfect and basing on my research it is possible, that is glue that has to harden out - so it could disappear some day....? I don´t want to RMA it a third time.
I have also noticed, that the spot is getting stronger when the Nexus is on heat, e.g. with benchmarking or gaming. Weird. But that could be subjective.
I think i will have a look how it goes and than i will decide how to proceed.
sonnysekhon said:
It's bad quality control if that's the case. I've had it for almost a month so don't think it's going to get better.
Anyone else has this issue?
Click to expand...
Click to collapse
it could take about 2 to 3 months
Are you all still with first batch phones? I had a 16GB (black) 310k that I sold once my 311k 32GB (black) arrived. I didn't have any issues with the 310k either but it seems a lot more people have had various issues with the 310k over anything later.
jcsww said:
Are you all still with first batch phones? I had a 16GB (black) 310k that I sold once my 311k 32GB (black) arrived. I didn't have any issues with the 310k either but it seems a lot more people have had various issues with the 310k over anything later.
Click to expand...
Click to collapse
I am on 311k ...
:good:
hello00 said:
it could take about 2 to 3 months
Click to expand...
Click to collapse
Do you mean, it is worth the wait or should we order a replacement device?
TR2N said:
Do you mean, it is worth the wait or should we order a replacement device?
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Click to collapse
thats up to u..my n5 was really yellowish..it has been improving after using it more often
Thank you for your help. I think, I will have a look at and see how it goes.
Was your whole screen yellowish, or like mine I a small area?
Gesendet von meinem Nexus 5 mit Tapatalk
I run Immersion Mode and yes the bottom where the keys were have a yellow tint
Same issue here, but mine has almost fixed itself with just using it today. Device has been used for less than a week. I'm hoping what little is still there corrects itself too. Was driving me nuts. It's all I noticed. I attribute it to the glue curing.
Sent from my Nexus 5 using Tapatalk
Yes, i am looking and searching for it every time i use the phone.. And yes, that is something that drives one nuts.
I will give it a go like i stated before, and when it is not getting better, i will ask Google for a replacement.
I have taken a photo, i hope you can see it..
Hi TR2N,
It has been a while since your post, but did your yellow tint on the top of your screen ever fade or did you eventually RMA or just live with it? I am dealing with the same issue and the tech at Google never heard about anything related to glue drying.
Thanks,
Jason
sonnysekhon said:
I just started using the Expanded Desktop MOD (No Navbar) and noticed that the bottom 8-10mm of the screen has a yellowish tint which isn't really visible on dark backgrounds like the Navbar.
It's clearly visible in apps that use the light theme such as Chrome, Hangouts.
The easiest way to check would be to open the Google keyboard in reverse landscape mode (volume buttons facing upwards) and compare the color from edge to edge.
Fortunately, my N5 doesn't have the overall yellow tint issue which my friend's N5 does and a lot of users have mentioned here.
My question is, is there anyone who has a perfect device? No overall yellowish screen and no uneven colors issue that I have.
I don't want to go through a bunch of RMAs and never get a perfect screen.
Please check your phone's keyboard in reverse landscape mode and post if you see this issue or if the colors are uniform.
Thanks.
Click to expand...
Click to collapse
Dragging up a very old thread but I have this exact issue - the bottom 10mm of phone screen in yellowish. Looks bad in landscape
My device is about 6 weeks old. OP - did you RMA in the end?...
surrealjam said:
Dragging up a very old thread but I have this exact issue - the bottom 10mm of phone screen in yellowish. Looks bad in landscape
My device is about 6 weeks old. OP - did you RMA in the end?...
Click to expand...
Click to collapse
I did but the replacements had the same issue and were more yellow overall.
I've had my original phone this whole time. The yellow tint eventually goes away as you keep using it and the glue dries up.
hello everyone!
ive been browsing through XDA's nexus5 forums for hours and hours but i feel like my question hasn't really been answered so far. i cant post in the development forum with the faux app thread (i have less than 10posts which are required) so i'm posting in this sub forum.
i got my n5 yesterday and it has yellow tint. the colors look washed out too. question:
has anybody been able to fix his yellow tint with faux app + faux kernel/franco's kernel? so is it only a software issue (bad calibration) or is it a hardware issue which cant be fixed on our side?
everything else seems to be fine so i dont really want to RMA it now and get 3 other faulty RMAs with dead pixels or rattling buttons like some other people on XDA.
thanks in advance!
How yellow are we talking? The Nexus 5s are noticeably more warm than most other phones out there, but they are more accurate when it comes to color reproduction. Unless it's MAJOR, then I wouldn't worry about it. You'll get used to it. Then there's this... which I don't know much about.
http://forum.xda-developers.com/showthread.php?t=2544128
My colors also looked a little more yellow after the update to 4.4.2, can anyone else confirm this ?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Synyster06Gates said:
How yellow are we talking? The Nexus 5s are noticeably more warm than most other phones out there, but they are more accurate when it comes to color reproduction. Unless it's MAJOR, then I wouldn't worry about it. You'll get used to it. Then there's this... which I don't know much about.
http://forum.xda-developers.com/showthread.php?t=2544128
Click to expand...
Click to collapse
it's definitely noticeable and quite annoying. the colors also look washed out and the entire display isn't as sharp as it should be (i think this is related to the general color/gamma problem). compared the color to my nexus S and you could directly see the difference. but i would say that ive seen much worse displays on pictures in the defects thread and other threads on here and that's why i'm hoping that it's fixable
yes, that's the app that ive linked in my first post. i'd be very happy if someone who has/had yellow tint and tested this app could post in here :fingers-crossed:
Acud said:
it's definitely noticeable and quite annoying. the colors also look washed out and the entire display isn't as sharp as it should be (i think this is related to the general color/gamma problem). compared the color to my nexus S and you could directly see the difference. but i would say that ive seen much worse displays on pictures in the defects thread and other threads on here and that's why i'm hoping that it's fixable
yes, that's the app that ive linked in my first post. i'd be very happy if someone who has/had yellow tint and tested this app could post in here :fingers-crossed:
Click to expand...
Click to collapse
Samsung displays are known to be VERY oversaturated. I came from the S3 and I thought it was a great looking display. When I got my N5 I thought it was okay, nothing great. Now I love it. If I look at the S3/S4 it hurts my eyes it looks so bad!
It seems to be an issue that's affecting a really small subset of devices. The screen on my phone isn't yellow at all - in fact, it's just about perfect. I've read that people have been able to fix it by installing Franco's kernel, which makes sense because my screen gets too blue when I install it. If you make a yellowish display bluer, it should look normal.
Just got my 32GB Nexus 5 from Google Play. As the title suggests, there is some backlight bleed in the upper left hand corner as some others have reported. No other issues I can see though. I am still deciding whether to RMA. It is noticeable only really on dark backgrounds. Have you have this issue? Would you/did you RMA it?
Here is a picture:
View attachment 2537324
Thanks,
Dave
yerbamata said:
Just got my 32GB Nexus 5 from Google Play. As the title suggests, there is some backlight bleed in the upper left hand corner as some others have reported. No other issues I can see though. I am still deciding whether to RMA. It is noticeable only really on dark backgrounds. Have you have this issue? Would you/did you RMA it?
Here is a picture:
View attachment 2537324
Thanks,
Dave
Click to expand...
Click to collapse
Nope. That's way too tiny to RMA. All IPS screens have some amount of light bleed. And if that's the only issue, you don't want to get more
yerbamata said:
Just got my 32GB Nexus 5 from Google Play. As the title suggests, there is some backlight bleed in the upper left hand corner as some others have reported. No other issues I can see though. I am still deciding whether to RMA. It is noticeable only really on dark backgrounds. Have you have this issue? Would you/did you RMA it?
Here is a picture:
View attachment 2537324
Thanks,
Dave
Click to expand...
Click to collapse
Hi yerbamata, that's certainly not the worst bleed I've seen but it looks like it could be fairly distracting. Now of course on lower brightness it isn't going to be as noticeable, but it's completely up to you whether it's acceptable or not as Google will accept RMA if you're not happy.
More importantly, are those 3 stuck pixels near the middle of your screen?
bblzd said:
Hi yerbamata, that's certainly not the worst bleed I've seen but it looks like it could be fairly distracting. Now of course on lower brightness it isn't going to be as noticeable, but it's completely up to you whether it's acceptable or not as Google will accept RMA if you're not happy.
More importantly, are those 3 stuck pixels near the middle of your screen?
Click to expand...
Click to collapse
Good eye, I had to go back and check again. Those must be artifact from my old camera I used to take the picture. I checked again and definitely no dead/stuck pixels. But I do notice the backlight bleed when I pull down the google menu thing from the top (don't know what it's called), using the calculator, etc. So I guess I'll have to give it a week and see if I get used to it.
How common is this issue? It seems fairly common from what I've read, almost as if you're in the minority if you get one without bleed.
Also does anyone know how long Google accepts an RMA after initial delivery?
Thanks
Before you RMA, just know that every Nexus 5 I have seen in person has the slight light bleed at the top left corner.
This also coincides with the majority of the users on here.
I would save the trouble and just enjoy your phone. It's a great device.
Sent from my Nexus 5
It's common around the volume buttons but to widely various degrees. For me it's more noticeable at the bottom left where the black navigation bar is always lurking, but only when the brightness is cranked realistically.There were a few posts from people who had their top left corner lit up like a spotlight.
You can RMA your device during the 1 year warranty, and Google will cross ship you a new device so you're not without a phone though temporarily charging you for it. People have used this as an opportunity to inspect and compare the new device before returning whichever they choose.
I'd say some are taking advantage of this somewhat trying to get a "perfect" device, but if you're not happy with the phone Google is willing to work with you.
Hi guys!
I have a nexus 5 which had just developed a nasty display issue. Last week the screen. Went quite pale and off colour. I thought it was possibly the yellow tint issue but it seems to be different. After a recharge overnight it seemed to go away but is back with a vengeance.
The screen is very pale, and there is a pink stripe down either side. It may even be a box right around the edge i can't quite tell. There also looks like there may be a blotch at the top that's mostly hidden by the notification bar, which looks a little like the bleed you.get on an old LCD screen if its damaged. Touch works fine. I'm wondering if it could be a hardware issue, the connection of the screen to the board, or if it's something that could be fixed with a kernel or root app.
This issue originally appeared when the phone was not rooted and running factory lollypop, I rooted to try the yellow tint fix of Franco's but I don't think that's the problem.
Thanks guys
Details attached
Hi, thank you for using XDA Assist. Please see your device's specific forum here, http://forum.xda-developers.com/google-nexus-5 But you most likely have a hardware issue.