Database Info

Motherboard Problem/Broken by ME :S

Hi to everyone whats up i have some Q and i think this is for DEV section, here is the tHing i opened my phone to clean it all and i have make ONE BIG mistake i acidently broke two small peaces ( look at picture i marked it with red circle and here is link to biger picture so you can see beter http://guide-images.ifixit.net/igi/nvbKG1sC1T3xY66q.huge ). Now all work fine but Camera, actually it is working butt when i take picture it doesn't save picture it just show me a gray instead of PIC and just FC/Camera stop working and funny thing is when i use camcorder it works and make a movie and after stop it also close cam FC/etc BUT IT SAVES MOVIE and i cam watch it so PLEASE TAKE A LOOK AT PIC AND PLEASE A LEAST IF YOU KNOW WHAT THIS PARTS IS I MEAN WHAT IS THE NAME OT THEM WRITE IT DOWN ON THREAD OR PM ME SO I CAN FIND THEM OR TAKE THEM FROM OTHER MOBO AND SOLDER THEM TO MY MOBO AGAIN THANKS ALLOT

update info
Following picture helps to indicate tantalum capacitors and other types:
1. Tantalum; 2. Tantalum; 3. Electrolytic Capacitor; 4. Electrolytic Capacitor; 5. 0805 Ceramic; 6. 1206 Ceramic; 7. 1210 Ceramic; 8 . High Q Porcelin RF; 9. Variable Trimmer; and 1/4 Watt leaded resistor as reference
WHAT IS THE BEST WAY TO SOLDER THEM AGAIN AND AS I CAN SEE IN MY CASE THERE IS No 5, 6 OR 7 I THINK AND AM SURE No 5 IS THIS SMALL ONE BUTT WHAT ABOUT BIGGER ONE CLOSER TO THIS HOLE ON MY MOBO AND THOSE I NEED ARE Non-Polarized Capacitor SO I THINK THAT SIDE OF EACH ONE WHEN SOLDERING ISNT MATER IF NOT PLEASE CORECT ME AND I FAUND THIS AS AM ASUMING THAT THIS IS CAUSING MY PROBLEM ACTUALY IT IS THOSE TWO CAPACITORS ARE FOR POWER MENAGMENT OF PRIMARY CAMERA ND I FIND THIS SITE SOME ONE TAKE A PART PHONE MOBO AND WRITE DOWN EWERY THING WHAT IS ON MOBO SO HERE IS WHAT I FAUND :
Location-Primary Camera Module
Function-User Interface
Comp Family-Passive
Comp Tipe-Capacitor
Qty-2
Component Description-Ceramic Multilayer - X5R/X7R
Markings-Brown
Form-0402
Caunt-2
Length- 1.00 mm[
Width- 0.50mm
and here is complete web page with table with all parts on mobo and other and i think that some one will find this useful http://www2.electronicproducts.com/Samsung_Google_Nexus_S_GT_I9020T-whatsinside_text-115.aspx THIS IS HUGE :laugh:
AND YUP ITS THE WAY I WANTED TO DO HERE IS VIDEO http://www.youtube.com/watch?v=EWeAOemTY_E and now i need to find this small pices of S******* ahhahahaha

Maybe Adam Outler it's your guy!!!
Sent from my Nexus S

Wisemath said:
Maybe Adam Outler it's your guy!!!
Sent from my Nexus S
Click to expand...
Click to collapse
hehehe nope am on my own on this thing as a can see and i didnt spend 3 hours on this and to not find and learn what to do NO WAY AM SMART GUY hehehe am IT Tec and not MOB tec but its almost the samE procedure just little smaller BUT I WILL TRY WITH HIM IF I FAIL

I was have the same problem with pictures (gray). I've renamed "DCIM" and "Camera" folders in SDCard for backup it, and pictures now works fine. Maybe you should try it, before do some hardware things .

Good luck! Hope you get it fixed. This thread belongs to the Q&A section, this isn't android development is it?
Sent from my Nexus S

If you already identified the component and have the necessary equipment (the thinnest solder iron and tweezer that you can find, as well as steady hands), all that's left is a good luck, man.

RL77LUC said:
I was have the same problem with pictures (gray). I've renamed "DCIM" and "Camera" folders in SDCard for backup it, and pictures now works fine. Maybe you should try it, before do some hardware things .
Click to expand...
Click to collapse
I HAVE TRIED THAT NO LUCK ahhahah and i know that i broke my board part so i only need to se which part it is and now i knoc couse my face front cam is working and camcoder also but primary cam wont save pic and there say that those broken pieces are for primary cam so i ONLY need to solder them back if some one have some god advice please write it down

Just solder them with a fine tip on a 15/30w soldering iron. Done it a few times, SMD components are small, but not impossible. Have something to hold the component down and a magnifying glass will help.

AlenKing said:
... so i ONLY need to solder them back if some one have some god advice please write it down
Click to expand...
Click to collapse
How about this:
Take a piece of copper wire about 1mm in diameter.
Wrap it around the soldering iron end.
Wait until it heats up enough.
Now you have your own micro-soldering iron!

Fraser34 said:
How about this:
Take a piece of copper wire about 1mm in diameter.
Wrap it around the soldering iron end.
Wait until it heats up enough.
Now you have your own micro-soldering iron!
Click to expand...
Click to collapse
Hmmm nice one but i have seen something like soldering paste you put it under smd and just put it in place and when you heat it up with hot air it solder hehe this one is best for small things like those
Sent from my Nexus S using xda premium

Hi again i have one problem more now i know what tipe of SMD are those two but i dont know on which to chose OK this small one is x5r 6.3-10v and biger one x7r is from 10-200v i think size of both are the same just this small one is gray and other is brown, but there is allot other parameters and i dont know which is the right one (here is the datasheet of those and please have a look and if you know which i need write it down thanks http://www.yageo.ru/pdf/HighCaps.pdf I REALLY NEEEEEED MY CAMERA hahahaha)CAN I JUST TAKE THEM BY THIS INFO THAT I HAVE NOW IS THAT ENOUGH

You really shouldn't be playing around with the motherboard if you aren't 100% sure what you're doing. But seeing as you already have, the best bet would be try contacting Samsung and if if they'll fix it under warranty. Just be sure not to say that YOU messed with it. Just put everything back to where it was and make it look like you didn't open it or touch it. I just got mine back from warranty for a faulty motherboard so I know they can replace it easy.
Good luck,
Regards,
Bomboholic

Bomboholic said:
You really shouldn't be playing around with the motherboard if you aren't 100% sure what you're doing. But seeing as you already have, the best bet would be try contacting Samsung and if if they'll fix it under warranty. Just be sure not to say that YOU messed with it. Just put everything back to where it was and make it look like you didn't open it or touch it. I just got mine back from warranty for a faulty motherboard so I know they can replace it easy.
Good luck,
Regards,
Bomboholic
Click to expand...
Click to collapse
hmmm as you can imagine this phone i a bit old hehehe so... and am IT so i have done this allot on comp mobos and other electronic stuff but now i dont know which tipe of those smds i need and when i find that i will solder them nice

AlenKing said:
hmmm as you can imagine this phone i a bit old hehehe so... and am IT so i have done this allot on comp mobos and other electronic stuff but now i dont know which tipe of those smds i need and when i find that i will solder them nice
Click to expand...
Click to collapse
Oh well thats nice. If you're an IT then you know what you're doing haha. Good luck on finding the sparts you need though!
Regardss,
Bomboholic

HTC M8 GPS problem (hardware issue)

Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!

snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse
In my opinion, this phone has kind of wonky GPS reception anyway. It's hard to tell exactly what's causing it, but my guess is that it has something to do with an unwanted contact, or the antenna itself, touching the metal casing directly. Also, You may have possibly loosened the connection of the GPS antenna when you played with the motherboard a little.
I'll try to find some better board schematics from the motherboard, maybe tomorrow when I have time. I haven't really been able to find some good diagrams on the actual phone internals itself. This phone is really difficult to take off and not too many people attempt it.
I would try to make sure that the internals are properly shielded when you put the case back on, and try to keep all of those contacts covered as much as possible when you throw the case back on. See if you get better GPS lock or if it fixes it all together.
Edit: Actually I changed my mind, I think all those contacts are supposed to contact the case to amplify the signal. Try to get all the contacts to touch the case as much as possible when you reassemble it. I think it's either the connection from a-g area, or on the bottom half k-n or even the q connector. Is your WiFi or NFC giving you any issues as well?

BadUsername said:
In my opinion, this phone has kind of wonky GPS reception anyway. It's hard to tell exactly what's causing it, but my guess is that it has something to do with an unwanted contact, or the antenna itself, touching the metal casing directly. Also, You may have possibly loosened the connection of the GPS antenna when you played with the motherboard a little.
I'll try to find some better board schematics from the motherboard, maybe tomorrow when I have time. I haven't really been able to find some good diagrams on the actual phone internals itself. This phone is really difficult to take off and not too many people attempt it.
I would try to make sure that the internals are properly shielded when you put the case back on, and try to keep all of those contacts covered as much as possible when you throw the case back on. See if you get better GPS lock or if it fixes it all together.
Edit: Actually I changed my mind, I think all those contacts are supposed to contact the case to amplify the signal. Try to get all the contacts to touch the case as much as possible when you reassemble it. I think it's either the connection from a-g area, or on the bottom half k-n or even the q connector. Is your WiFi or NFC giving you any issues as well?
Click to expand...
Click to collapse
@ Badusername, Thank you for your reply . Yes everything else (wifi/nfc/bluetooth) works perfectly fine. The accelorometer seems to be fine as well. Only part I try to remove/touch was from A-G area motherboard but that was held with adhesive so I didn't touch it any further, I didn't touch any other part. My guess is it's A-G area but not sure exactly which one is the GPS antenna so I can try to adjust it (if possible).

I jave the exact same problem. Did you figure anything out yet?

Any Updates?
snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse

Same thing here had to pop the case to replace the volume button now gps will not get a fix, everything else working fine, any updates?

scotbott said:
Same thing here had to pop the case to replace the volume button now gps will not get a fix, everything else working fine, any updates?
Click to expand...
Click to collapse
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.

dottat said:
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.
Click to expand...
Click to collapse
Not sure which prongs you speak of. I reopened it and all antennae look connected and right but still no go...
---------- Post added at 10:53 AM ---------- Previous post was at 09:57 AM ----------
dottat said:
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.
Click to expand...
Click to collapse
Can't find a schematic anywhere that shows which antenna or prongs are gps related so I don't know which prong or antenna to mess with. I'm surprised there are no basic schematics anywhere...

scotbott said:
Not sure which prongs you speak of. I reopened it and all antennae look connected and right but still no go...
---------- Post added at 10:53 AM ---------- Previous post was at 09:57 AM ----------
Can't find a schematic anywhere that shows which antenna or prongs are gps related so I don't know which prong or antenna to mess with. I'm surprised there are no basic schematics anywhere...
Click to expand...
Click to collapse
I believe it's in the top board so make sure the ribbon cable is secured and not damaged. The metal prongs usually need to make contact with the case itself which often has the actual antenna stuck to it.

dottat said:
I believe it's in the top board so make sure the ribbon cable is secured and not damaged. The metal prongs usually need to make contact with the case itself which often has the actual antenna stuck to it.
Click to expand...
Click to collapse
Thanks for your help so far. Checked all prongs and ribbons on top left and they all look normal. They all still have a spring to them so that theyll touch the contacts on the back of the outside case. I'm out of options without finding exactly which part are gps related....

snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse
Hey bud. Have you figured out the problem? I have a solution for you. Check this post http://forum.xda-developers.com/htc-one-m8/general/gps-harware-fix-teardown-t3023999 .

Macropoutsis said:
Hey bud. Have you figured out the problem? I have a solution for you.
Click to expand...
Click to collapse
Hi sorry for the late reply, fortunately I was able to replace it with HTC. I would still love to know the solution. Good to know for future reference

snanime said:
Hi sorry for the late reply, fortunately I was able to replace it with HTC. I would still love to know the solution. Good to know for future reference
Click to expand...
Click to collapse
I edited my previous post. Check the link.

Macropoutsis said:
I edited my previous post. Check the link.
Click to expand...
Click to collapse
Thank you Macropoutsis! Highly Appreciate it! :fingers-crossed::good:

snanime said:
Thank you Macropoutsis! Highly Appreciate it! :fingers-crossed::good:
Click to expand...
Click to collapse
Your welcome. Glad to help.

Is there any way to purchase the gold colored motherboard clips/pins that make contact with the case for the GPS module. While attempting to fix mine, the clip broke. I was looking to purchase this clip to attempt to solder it back to the board.

niv24 said:
Is there any way to purchase the gold colored motherboard clips/pins that make contact with the case for the GPS module. While attempting to fix mine, the clip broke. I was looking to purchase this clip to attempt to solder it back to the board.
Click to expand...
Click to collapse
I'm in the same boat. I don't think there's a way to replace the clip itself, only the board that has the clip on it. It shows up as a result for "HTC One M8 Motherboard Flex Cable". Here's the one I'm buying, it's around $60. You can see the little gold tab in the picture for it. Looking at that board's location on the phone, it looks like you'd probably have to remove the motherboard to get to it and replace it. Sounds fun. I had my phone apart for a relatively simple USB port replacement.
http://www.ebay.com/itm/271686259825

I know this is raising the thread from death but I too broke my tab off for the gps. I was able to fix it using a trimmed piece of thin sheet aluminum that I salvaged from an old Airport extreme. I trimmed it down to the size of the tab on the motherboard and used some conductive adhesive to stick it to the solder pad that the old copper tab was attached to. I then trimmed to down to length to touch the casing when the phone was reassembled. Its been working great now for a few months and its actually a much sturdier piece of metal. I can't say objectively since I don't have data to back it up but it feels like I get a faster GPS lock now.

Frustrating strangeness

My M8 is being goofy and I need some advice. For some reason the thing keeps randomly kicking over to docking mode, playing my ringtone, and the diskette defaults to speaker which is getting real hard on my hearing.
I tried wiping and restoring to a NAND backup but the issues persist. I'm thinking firmware or radios are the issue.
If im wrong, can someone suggest a fix? If updating the firmware sounds wise, could some kind soul post a link to the latest firmware for the Verizon M8?

loonatik78 said:
My M8 is being goofy and I need some advice. For some reason the thing keeps randomly kicking over to docking mode, playing my ringtone, and the diskette defaults to speaker which is getting real hard on my hearing.
I tried wiping and restoring to a NAND backup but the issues persist. I'm thinking firmware or radios are the issue.
If im wrong, can someone suggest a fix? If updating the firmware sounds wise, could some kind soul post a link to the latest firmware for the Verizon M8?
Click to expand...
Click to collapse
You aren't going to like my answer but this problem can be solved by replacing the flex cable inside the phone. I have had to do this for a few phones already. It's a $15 part plus you would be wise to buy the $11 speaker grill stickers to replace the ones you take off as they won't be reasonably reusable.
There are very small ic and smd on this cable that can break loose and cause this exact symptom.
Sent from my Nexus 6 using Tapatalk

dottat said:
You aren't going to like my answer but this problem can be solved by replacing the flex cable inside the phone. I have had to do this for a few phones already. It's a $15 part plus you would be wise to buy the $11 speaker grill stickers to replace the ones you take off as they won't be reasonably reusable.
There are very small ic and smd on this cable that can break loose and cause this exact symptom.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
You're right. I don't like that answer a whole lot. Then again, I do like that it can be fixed for a somewhat reasonable price. The phone spends a lot of time on the dashboard of a big rig and the harsh vibration made me wonder if something like that might be the case. Is is the flex cable for the USB port? I'm probably going to take it to a shop and have it done rather than try it myself.

loonatik78 said:
You're right. I don't like that answer a whole lot. Then again, I do like that it can be fixed for a somewhat reasonable price. The phone spends a lot of time on the dashboard of a big rig and the harsh vibration made me wonder if something like that might be the case. Is is the flex cable for the USB port? I'm probably going to take it to a shop and have it done rather than try it myself.
Click to expand...
Click to collapse
Yes that's exactly what it is. Make sure they get the 32g version as the other one is missing an antenna connector.
Sent from my Nexus 6 using Tapatalk

dottat said:
Yes that's exactly what it is. Make sure they get the 32g version as the other one is missing an antenna connector.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Im thinking of doing it myself. Where would you recommend getting the parts?

loonatik78 said:
Im thinking of doing it myself. Where would you recommend getting the parts?
Click to expand...
Click to collapse
Bought all of mine via eBay. I can look-up some links and send you them via pm when I'm not mobile.
Sent from my Nexus 6 using Tapatalk

dottat said:
Bought all of mine via eBay. I can look-up some links and send you them via pm when I'm not mobile.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
That would be awesome! Thank you, thank you very much for your help.

loonatik78 said:
The phone spends a lot of time on the dashboard of a big rig and the harsh vibration made me wonder if something like that might be the case.
Click to expand...
Click to collapse
The vibration is easily fixed, carry the phone in your shirt pocket or ?? Your body is as good a vibration insulator as you can find anywhere!

xs11e said:
The vibration is easily fixed, carry the phone in your shirt pocket or ?? Your body is as good a vibration insulator as you can find anywhere!
Click to expand...
Click to collapse
I keep my phone on my body as little as possible. Its real uncomfortable to have a phone this big stuffed in a pants pocket all day and I almost never wear shirts with pockets. Even when I do I don't put the phone in them because its fallen out too many times. I'll probably lay it on a towel up there or something.

Mege-thanks!
I wanted to take a moment to give many thanks and utmost appreciation for the help on this problem. I got the board today and just finished installing it a few minutes ago. It's working like charm! I'm VERY happy!

Need urgent HELP plz.

Hi all...
Could you check one thing for me pls?
Put your OP6 on a hard surface like a study table(mine is made of wood) and charge it. Take off any case etc. Also without any shoes or slippers etc.
Then run your fingers along the sides i.e. along the metal frame while it's charging.
Do you feel like a hint of current/electricity on your fingers?
I feel like the minutest of minute vibration while running my fingers.
But only when it's on a hard surface.
When I hold it in my hands, I don't feel anything.
Please kindly do this test and tell me.
Thank you.

Xebeck said:
Hi all...
Could you check one thing for me pls?
Put your OP6 on a hard surface like a study table(mine is made of wood) and charge it. Take off any case etc. Also without any shoes or slippers etc.
Then run your fingers along the sides i.e. along the metal frame while it's charging.
Do you feel like a hint of current/electricity on your fingers?
I feel like the minutest of minute vibration while running my fingers.
But only when it's on a hard surface.
When I hold it in my hands, I don't feel anything.
Please kindly do this test and tell me.
Thank you.
Click to expand...
Click to collapse
Just tested it the way your described me too and didn't notice anything. Wooden desk as well.

Solution6996 said:
Just tested it the way your described me too and didn't notice anything. Wooden desk as well.
Click to expand...
Click to collapse
.
Thanks..
But were you bare feet...
Without shoes or slippers... With slippers on, I don't feel anything as well...
And while running the fingers along the Metal frame/side.
Cheers

are you licking a 9V battery with your other hand?

cliffr39 said:
are you licking a 9V battery with your other hand?
Click to expand...
Click to collapse
.
Was that a joke?
Of course not, I wasn't...

That happens with MacBook too! I mean thats electrical discharge / leakage. Thats pretty normal. You might get a minor shock if you lick the metallic contacts or if the same comes in contact with your sensitive areas like elbow, belly and below that
Relax!

askrpro said:
That happens with MacBook too! I mean thats electrical discharge / leakage. Thats pretty normal. You might get a minor shock if you lick the metallic contacts or if the same comes in contact with your sensitive areas like elbow, belly and below that
Relax!
Click to expand...
Click to collapse
.
.
So do I need to replace it...

Xebeck said:
.
.
So do I need to replace it...
Click to expand...
Click to collapse
Not at all.

Same happens on my OP3, but it stopped after few months randomly. I think you shouldn't get the replacament unit, or at least i didn't because i don't live in a country that oneplus is officially selling devices, if you do and it's not much pida, go ahead, but you might get the same resultl lol

askrpro said:
Not at all.
Click to expand...
Click to collapse
Imotep95 said:
Same happens on my OP3, but it stopped after few months randomly. I think you shouldn't get the replacament unit, or at least i didn't because i don't live in a country that oneplus is officially selling devices, if you do and it's not much pida, go ahead, but you might get the same resultl lol
Click to expand...
Click to collapse
.
.
Basically
I just wanna know if this extra current can affect my OP6 or not?
Like battery life or circuits in the mother board etc...
Cheers

I got it replaced and it's working fine now...

Oneplus 7 touch issues

hello,
i have some Touch issues with my new oneplus 7. when i Zoom and hold my thumbs in Google Maps for example, the Maps begins to stutter. it feels like my thumbs gets recognized many times.
Here is a short Video for visualizing
https://drive.google.com/folderview?id=1-R6VaGz24AqrkYCawepbTWsDd3Lga1rn
(you have to open in Browser)
can someone confirm that?

You do seem to be having a few touch issues there!!!!!!

Sry, Here is the full thread...

I can't get mine to do the same. It will move slightly but not as much as yours.

divvykev said:
I can't get mine to do the same. It will move slightly but not as much as yours.
Click to expand...
Click to collapse
Zoom out, put your thumbs together so that they will touch each other and hold it.

andi199011 said:
Zoom out, put your thumbs together so that they will touch each other and hold it.
Click to expand...
Click to collapse
That is so weird. IT moves all over the place. Maybe because thumbs are further apart? No problems with two fingers. Weird

andi199011 said:
hello,
i have some Touch issues with my new oneplus 7. when i Zoom and hold my thumbs in Google Maps for example, the Maps begins to stutter. it feels like my thumbs gets recognized many times.
Here is a short Video for visualizing
https://drive.google.com/folderview?id=1-R6VaGz24AqrkYCawepbTWsDd3Lga1rn
(you have to open in Browser)
can someone confirm that?
Click to expand...
Click to collapse
No issues here. Check mine.

Maybe it is the pre-installed protection glass?

Same issue here. You can test it with a multi touch tester app. You will see the two touches merging into one and then splitting in two, and that goes on and on.
My guess is that a firmware update might solve this, but OnePlus should really be informed.

OP would you mind submitting a bug report through the Community app?

I'll do
Edit: done
Edit 2: it is not the pre-installed protection glass

Same here. I found out that is related to some electrostatic issue when touching the bottom of the device. Otherwise this won't happen. Let me know.
EDIT: confirmed, even without touching the bottom. Can you link the bugreport?

https://forums.oneplus.com/threads/oneplus-7-touch-issues.1070754/

For the record, i am experiencing the exact same problem. More details here. Waiting for a fix.
I don't have a screen protector installed.

edwardeutsch said:
Same here. I found out that is related to some electrostatic issue when touching the bottom of the device. Otherwise this won't happen. Let me know.
Click to expand...
Click to collapse
This is exactly what I experience. Touching the bottom of the phone at the same time as I touch the screen will give me these issues.

Same here what production date are your devices? Mine is 2019.06.03